Serco Inc.

  • Chief Operating Engineer - Goose Bay, NL

    Work Location
    CA-NL-Goose Bay
    Position Type
    Security Clearance
    Reliability Status
  • Position Description

    Purpose of the Job:

    • Plan, organize, direct and control the activities of the CHP.
    • Accountable to provide organizational leadership through developing, implementing and managing annual business plans to meet contract requirements for assigned sections.
    • Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc.
    • Help our customer deliver vital services more efficiently, while increasing the satisfaction of the end customers
    • Operate in compliance with the NL Boilers, Pressure Vessels and Compressed Air Regulations, and the NL Public Safety Act.

    Primary Duties and Responsibilities:

    • Ensure CHP is operated and maintained to the correct standard, including completion of PM’s, CM’s on a cost effective and timely basis.
    • Ensure adequate resources to complete tasks.
    • Ensure all deliverables and other reports are completed accurately and on time.
    • Recommend and implement changes to work methods, procedures and equipment to improve cost, quality, time effectiveness and customer service.
    • Authority in line with financial approval framework, including budgeting, KPI reporting and input into annual operating and capital budgets.
    • Direct subordinate supervisors and employees in performance of section tasks and responsibilities.
    • Train apprentices up to Power Engineer standard and endorse appropriate documentation.
    • Ensure all deliverables and other reports are completed accurately and on time.
    • Selection, performance evaluation and overall management and motivation of subordinate staff in accordance with human resources policies/employment legislation and in support of Serco’s Values.
    • Ensure that standards for the accomplishment of short-term priorities are clearly articulated and that resources are made available to achieve the standard.
    • Track the success of major initiatives and make mid-course corrections.
    • Communicate key business objectives and results to Supervisors and front-line staff.
    • Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.
    • Maintain strong working relationships with key external stakeholders.
    • Accountable for delivering optimal site results within appropriate performance metrics including quality, quantity, timeliness, productivity, customer satisfaction, and financial performance.
    • Accountable for developing, implementing, and managing to business plan and delivering the agreed outcomes.
    • Accountable for selecting, developing, and managing a high performance team of employees to achieve expected outcomes.       This includes delegating appropriate deliverables to subordinate staff and direct reports and holding them accountable for delivery with formal and informal performance reviews and management tools. This includes assignment of overtime where necessary.
    • Accountable for key supplier relationships, collaboration with corporate groups and other external stakeholders.
    • Accountable for ensuring that Serco’s interests are represented in joint partnerships or ventures.
    • Responsible for performance management of subordinate supervisors and employees, including authority to hire, initiate corrective action upon, terminate subordinate staff in line with HR approval model.
    • When required, perform the duties of TA Project Manager.
    • Other duties as required.

    **Hourly pay rate is CAD $79.89**



    • Possession of a First Class Certificate of Competency valid in the Province of Newfoundland and Labrador is required.
    • Five years’ experience as shift engineer in a high-pressure steam plant is required.
    • Three years’ experience as a shift supervisor in a heating and power plant is preferred.
    • Possession of a valid Class 5 NL Driver’s license.
    • Ability to obtain and maintain Secret Level II security clearance is required.
    • Strong performance management experience.
    • Excellent computer skills in MS Office suite.
    • MS Project experiences a benefit.
    • Excellent communication and interpersonal skills.
    • Comprehensive understanding of concepts and principles within own discipline and knowledge of others.
    • Thorough understanding of the operational aspects of the Goose Bay program - technical, business, and financial.
    • Ability to evaluate risk and related mitigation strategies.
    • Ability to successfully pass a pre-employment drug and alcohol screening test.
    • Contractual understanding of commercial and labour agreements.
    • Communicates effectively – able to articulate ideas in a clear and persuasive manner.
    • Initiative – the ability to think and act ahead, takes a proactive approach in anticipating problems and driving opportunities.
    • Manages people effectively – follows through with performance management including objective setting, regular feedback and review.
    • Strong project management skills with the ability to work on and track multiple projects simultaneously.


    Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

    Company Overview

    Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco''s people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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