Serco Inc.

  • Technical Writer III

    Work Location
    Business Development/Proposals
    Position Type
    Security Clearance
  • Position Description

    Serco-NA has an immediate need for additional Proposal Operations staff due to the increase in Business Development activity brought on by acquisition of a $300+ million maritime business unit, a 30% expansion of our revenues.

    This position has near-term career growth potential to senior Proposal Management during this period of rapid growth, limited only to your commitment and energy.

    We provide training and experience in Serco's proven proposal lifecycle process and tools that lead directly to success rates higher than our competitors, which is lucrative for individuals making recognized contributions on winning proposal teams.   

    Serco benefits are very competitive and in several categories superior to other Government contractors.



    • Convey complex technical solution, security, and compliance information within the domain space identified by the Capture team in a highly readable, customer-focused format
    • Work with Capture Manager and/or Proposal Manager to maintain proposal style for consistency across proposal response
    • Create work breakdown structure (WBS) in accordance with DoD MIL-881D standards for the scope of work
    • Assist pursuit team in formulating the concept of operations for the opportunity
    • Engage Business Development Leads, Solution Architects and other technical /operation resources to draft content for customer solicitation and information request responses and other required documentation for partners and customers
    • Engage stakeholders to conduct research, develop appropriate content, and garner approvals
    • Organize material and complete writing assignments in a timely manner with quality and adherence to both customer solicitation and information request and internal Serco standards
    • Document and maintain approved content within the knowledge library of, which is updated continuously
    • Participate in training on latest proposal style guide, Office 365, and other related topics by PropDevOps
    • Edit Orals deck, White Papers, Brochures, tri-folds, and any proposal related material for a pursuit
    • Execute Visible Thread to create Readability Report for each proposal going into pre- and post-red team review
    • Verify readability of response in pre-Gold team under the 10 grade level or lower


    • Bachelor’s Degree from an accredited University in an information technology related field
    • Five (5) years or more experience in technical writing for Federal/State/Local Government proposals
    • Ability to create new content in response to emerging requirements while using approved content and approaches.
    • Strong organization skills for content management and collaboration
    • Ability to facilitate interpersonal relationships and resolve conflicts tactfully and confidentially
    • Ability to review and correct material for content, style, and compliance with internal and external standards
    • Write and speak fluent English
    • Strong eye for grammatical, spelling, and other editing errors
    • Excellent oral communication skills
    • Proficient use of Microsoft Office: with emphasis on MS Word and Excel
    • Proficiency with Visible Thread is highly desirable
    • Familiarity in using Microsoft SharePoint 2010 or higher

    Company Overview

    Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco''s people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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