Serco Inc.

  • Patch Administrator

    ID
    32890
    Work Location
    US-CO-Colorado Springs
    Category
    Information Technology
    Position Type
    Full-Time
    Security Clearance
    None
  • Position Description

     

    The Infrastructure Patch Manager will be responsible for working with organizations’ information, security, technology, and application teams to tailor a patching program to fit their needs and culture.

    Essential functions of this position include, but are not limited to:

    • Support and/or lead engagement work streams related but not limited to patch, configuration, and vulnerability management
    • Independently plan and develop patch management programs
    • Organize and develop patching project plans includes activities and tasks, resources, and schedules
    • Develop patching policies, procedures, and process documentation
    • Recommend, implement, and configure leading patching technologies
    • Manage and oversee day-to-day patching operations patch administrator for all desktop OS, server OS, and application patch deployments
    • Facilitate troubleshooting/problem solving and resolution of system/network issues primarily involving the patching process
    • Coordinate with vulnerability management teams and practitioners to streamline and integrate patching
    • Quickly absorb and diagnosis communication challenges within and across work teams in reference to patching schemes and methodologies
    • Demonstrate experience developing work plans, milestones and engagement schedules
    • Exhibit superior organizational skills to analyze, develop, and deliver detailed reports

    Essential knowledge, experience and skills of this position include, but are not limited to:

     

    • Basic administration of Windows Server 2008, 2008R2, 2012, 2012R2, and 2016.
    • Knowledge and working experience of various patch management platforms. ex. WSUS, SCCM, CA, and Manage Engine
    • General knowledge of systems administration and virtualization technology principles and practices.
    • Comprehensive understanding of patch management methodologies and procedures
    • Advanced experience with patch management assessments
    • Strong experience in patch management services for complex applications, COTS software, operating systems, and databases.
    • Professional oral and written communication skills
    • Excellent teamwork and interpersonal skills

     

    Qualifications

    • Associate’s Degree in a technical discipline such as engineering or computer science / and or additional work-related certificates or experience
    • 1-2 years of system and application patching experience

    Desired certifications:

    • CompTIA Server+

    Company Overview

    Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco''s people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

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