Serco is seeking an experienced program manager who is looking for an opportunity to grow a business and an organization. The successful candidate will be an entrepreneur who is seeking to expand their career horizon. Significant experience in control systems for mechanical and electrical equipment and the associated issues is essential. An understanding of the related cyber security issues is a plus. The successful candidate must have extensive experience in interacting with and successfully supporting one or more customers. Prior experience in managing $2 to 5 million in annual revenue is highly desirable.
In this position you will:
- Work with Serco's customers to define issues and develop solutions
- Hire and manage a workforce that will assist with solution development and perform the implementation
- Oversee the technical work to successful completion
- Manage the growth of your organization
This program is based on the south side of downtown Philadelphia, PA.
Duties and Responsibilities
Responsible for the cost, schedule, and technical performance of multiple simultaneous projects from inception through completion. Manages technical and administrative staff and provides ongoing direction in the performance of the assigned program.
Develops and monitors project plans including schedule and cost estimates. Ensures project deliverables are delivered on schedule and within funding.
Ensures compliance with contract requirements.
Establishes milestones and monitors adherence to program plan and schedule, identifies program problems, and obtains solutions, such as allocation of resources or changing contractual specifications.
Prioritizes workload and determines staffing levels and any adjustments in staffing. Maintains a staffing level to ensure technical quality and appropriate experience levels are consistent with current and projected project activities.
Reviews reports and briefings prepared by technical staff for quality.
Leads technical discussions for project reviews. Prepares and delivers formal briefings.
Select and recommend for hire new employees. Ensures that appropriate training is delivered to program staff.
Establishes and maintains effective relationships with customer and related agencies.
Acts as primary customer contact for program activities. Regularly meets with and updates the customer on project status. Leads program review sessions with customer to discuss cost, schedule, and technical performance.
Develops new business or expands business with the customer. Coordinates preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Participates in negotiating contract and contract changes.
Complies with quality assurance and security procedures in the performance of duties.
Performs additional duties and responsibilities as assigned.
Education and Experience
Bachelor's degree in electrical or control systems engineering (or other engineering degree with control system experience, a science degree or other technical degree with strong control system experience will also be considered) plus 8 years of work experience. At least 2 years of technical project management experience. Three years supervisory/management experience.
In some cases, educational requirements may be adjusted or waived for more than 12 years applicable work experience. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data.
Experience in mechanical and/or electrical control system design and development is essential. Knowledge of related cyber security issues is a plus.
Preference will be given to candidates with experience implementing DOD 8570 series guidance and Risk Management Framework.
Experience with Navy shipboard systems is desirable.
Knowledge, Skills, Abilities
Excellent communication, presentation and interpersonal skills.
Leadership and management skills as evidenced by previous work experience.
Strong customer service orientation.
Eligibility for SECRET security clearance.
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco''s people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).