Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Benefits Advisor position at our Fort Eustis, VA location.
The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA). Military Veterans and Spouses are encouraged to apply!
A Benefits Advisor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Benefits Advisor.
The Benefits Advisor (BA) provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment.
The BA also provides formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events.
The Benefits Advisor delivers assigned briefings, support assigned events, conducts individual VA benefits advising appointments, and completes required documentation for them. Work requires standing up to 6-8 hours while delivering briefings.
Work hours match installation TAP organization, and generally are 7:00 AM to 4:00 PM, with earlier start and/or later stop on briefing days. Work at times will require extended hours, including weekdays, weekends and some holidays, and may include travel to other installations.
Generally, the BA anticipates and addresses emerging requirements under changing and constrained timelines.
Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.