Serco Inc.

DOL TAP Strategic Communications Lead - Remote/Nationwide

Recruiting Location
RL_DC01 - Washington DC (1100 H St)
Work Location
Communications/Public Relations
Position Type
Security Clearance

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.


The DOL VETS TAP program is in need of gifted and talented Strategic Communications Lead who has experience integrating program goals and activities into precise messaging, increasing awareness amongst the Transitioning Servicemebers (TSM), Spouses and stakeholders. Ability to identify the appropriate events, activities, channels and communication platforms of effectively branding the VETS TAP amongst its audience, to increase partnerships and TSM awareness of services. Experience researching, developing, planning, designing, and maintaining policies and materials for the purpose of conveying messages to the VETS TAP audience. Ability to write, edit, review, and oversee release of internal and external communication documentation, such as the intranet, newsletters, emails/memos, webcasts, presentations and speeches. Ability to assist with the development, improvement, and/or implementation of new and existing communication avenues. Requires moderate skill sets and developing proficiency within discipline. Conducts tasks and assignments as directed. Works under moderate supervision with some latitude for independent judgment.



  • Requires a Bachelor’s degree and two (2) to four (4) years related experience.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco''s people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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