Serco Inc.

Field Service Engineer I

Recruiting Location
RL_HI99 - Hawaii-Remote Office
Work Location
Position Type
Security Clearance

Position Description

The primary goal of the Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In support of this effort the Field Service Engineer (FSE) installs, troubleshoots, and maintains products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. In addition the FSE identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Will be relied upon to determine and recommend which products or services best fit the customers' needs. Relies on limited experience and judgment to plan and accomplish goals. Typically reports to a supervisor or manager. May train others as needed.  This is a telecommute position, but you will be required to report onsite daily.  Some travel may be required.  Work is generally performed onsite where working conditions may vary.  This position is based out of Kauai, Hawaii.


Requires a Bachelor's degree and 2 years experience OR Highschool Diploma with 4 years experience in the field. 

Must have a DoD Secret level clearance.  Position requires the ability to access confidential/classified areas. Work is generally performed at client site where working conditions may vary.

Familiar with a variety of the field's concepts, practices, and procedures. Qualified candidate should have experience with access gates and associated hardware, software, systems and manufacturers including, but not limited to:

  • Sentry Interface
  • CCTV
  • License Plate Readers
  • Lenel
  • Card Readers
  • Bollards
  • Barriers
  • Hydraulics
  • Access Control Logic
  • Delta
  • Nasatka
  • Autogate

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco''s people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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