Serco Inc.

Commercial Insurance Specialist-First-(Multiple Locations)

Recruiting Location
RL_LA26 - Lafayette MAP Operations
Work Location
Position Type
Security Clearance
Clearance Details
Ability to obtain and maintain DHS Public Trust

Position Description

Serco is Hiring Public Assistance Commercial Insurance Specialist’s to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. The First Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. The Commercial Insurance Specialist’s are responsible for reviewing commercial property insurance documentation including final settlement information and determining amount of actual or estimated insurance proceeds for work.


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  • This level requires an undergraduate degree and 2 years of relevant professional experience or
    • 5 years of relevant experience
  • Clearance: Must have the ability to obtain and maintain FEMA Public Trust.
  • Must be a United States Citizen
  • Must maintain FEMA specific trainings
  • Must have experience with National Flood Insurance Program (NFIP) requirements
  • Due to the nature of the work you must have strong Microsoft Office Skills, excellent written and oral communication skills.
  • Must have ability to deploy to any location in zone 2 with a 24-48 hour notice after Task Order Award.
    • Zone 2 includes Arkansas, Colorado, Illinois, Indiana, Louisiana, Michigan, Minnesota, Montana, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Texas, Utah, Wisconsin and Wyoming.
  • Must be comfortable and experienced using a Smart Phone
  • Must be able to work independently, in a team environment and under stressful conditions with tight deadlines.


Desired Qualifications:

  • FEMA PA experience preferred
  • Knowledge of the FEMA Public Assistance Program/Policy
  • Experience determining amount of actual proceeds
  • Experience determining future insurance requirements
  • Active FEMA badge
  • Willing to deploy for 6 months – 12 months

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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