Serco Inc.

FEMA Document and Training Development Specialist-Senior-(Multiple Locations)

Recruiting Location
RL_LA26 - Lafayette MAP Operations
Work Location
Position Type
Security Clearance
Clearance Details
Ability to obtain and maintain DHS Public Trust

Position Description

Serco is Hiring Public Assistance Document and Training Development Specialist’s to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. The Senior Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. The Document and Training Development Specialist’s are responsible for providing technical recommendations, technical editing, graphic development and formatting of PA program guidance documents.


Expertise needed in the following Disciplines:

  • General Planner
  • Technical Writer
  • Graphic Artists

FEMA FEMAs FEMA’s emergency response disaster recovery mission’s technical assistance

PA Program Public Assistance Program PDMG site inspector Migration PA PATAC IV zone 2 construction commercial

0201 0239 0381 0382 0479 0480 0634 0777 0865 0866 0869   0634 0869 PA Program guidance documents and tools when needed training aids, instructor guides, student manuals, and web-based training course instruction



  • This level requires an undergraduate degree and 10 years of relevant professional experience or
    • 15 years of relevant experience
  • Clearance: Must have the ability to obtain and maintain FEMA Public Trust.
  • Must be a United States Citizen
  • Must maintain FEMA specific trainings
  • Due to the nature of the work you must have strong Microsoft Office Skills, excellent written and oral communication skills.
  • Must have ability to deploy to any location in zone 2 with a 24-48 hour notice after Task Order Award.
    • Zone 2 includes Arkansas, Colorado, Illinois, Indiana, Louisiana, Michigan, Minnesota, Montana, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Texas, Utah, Wisconsin and Wyoming.
  • Must be comfortable and experienced using a Smart Phone
  • Must be able to work independently, in a team environment and under stressful conditions with tight deadlines.


Desired Qualifications:

  • FEMA PA experience preferred
  • Knowledge of the FEMA Public Assistance Program/Policy
  • Experience with providing training aids, instructor guides, student manuals and web-based training for PA course instruction.
  • Active FEMA badge
  • Willing to deploy for 6 months – 12 months

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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