Serco Inc.

Operations Supervisor Diego Garcia Secret Clearance

Recruiting Location
RL_BO01 - Naval Support Facility
Work Location
Diego Garcia
Operations Management
Position Type
Security Clearance

Position Description

As the, Operations Supervisor, in Diego Garcia Serco-NA, in conjunction with the newly formed United States Space Force (USSF) you will be responsible for tracking all man-made objects in orbit.

This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. One of the assets USSF uses to accomplish this mission is the Ground-based Electro Optical Deep Space Surveillance (GEODSS) System.

This optical sensor is employed at three (3) different locations around the world (White Sands Missile Range, New Mexico; Diego Garcia, British Indian Ocean Territory; and Maui, Hawaii) and helps track the objects in deep space orbit (altitude of 10,000 to 45,000 km).

Come join the team that provides this service to United States. You will help operate and maintain three (3), one-meter telescopes equipped with highly sensitive digital cameras. You’ll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT).

This is a unique worksite, so being a part of the Serco-NA GEODSS Team, you will be offered Special Incentives:


  • Free Internet,
  • Meal allowances,
  • Competitive salaries,
  • Retention Bonus,
  • Paid Time-Off, and many more.


As the, Operations Supervisor,  at Diego Garcia your duties and responsibilities (include but is not limited to the following):


  • Manage and direct operations, planning, maintenance and support activities providing 24x7 support for all optical sensor operations functions at the mission location.
  • Manage and direct sensor mission taskings in accordance with applicable publications and direction.
  • Manage workforce to operate available sensors during the operational period to meet taskings.
  • Manage workforce mission scheduling validating routine and special metric taskings, Space Object Identification (SOI) signature gathering and raw video collection, to be accomplished during the operational period
  • Review and validate SOI taskings to maximize system accomplishment of daily, weekly, and monthly tasking requirements
  • Collect, verify and report mission workload data
  • Manage scheduling, special sensor settings and other special techniques
  • Review operations, security events, equipment status, authorized software changes, shift changes, changing of the Zulu day, and any other significant events in an operations log
  • Verify sensor and mount calibrations are completed in accordance with applicable directives
  • Assure Operators perform operational checkout and pre-mission preparations for mission equipment
  • Review operations logs for compliance
  • Review post-mission activities, including specified disposition of logs and recorded data
  • Act as primary coordinator/reporter of the System Requirements Validation Board
  • Process visit requests, badging, provide physical security training, coordinate escorts
  • Act as alternate AT/FP Representative
  • Comply with all security procedures for OPSEC and COMSEC
  • Validate electronic technicians conduct daily operational and performance checkout of equipment and systems
  • Train, certify employees performing sensor operations to include initial, recurring and ancillary training
  • Develop tactics, techniques, and procedures (TTPs) to meet expanding mission requirements
  • Lead Tactics Improvement Proposal (TIP) development and Technical Order system improvement activities
  • Provide coordination and controls resources including recording media, safety, and security in support of the site mission
  • Perform multiple additional duties and other duties as assigned by the site manager.
  • Performs other duties as assigned.



Requirements, Qualifications, Education, Experience:


  • Must have an Active DoD Secret Security clearance. Top Secret Preferred
  • Must have High School Diploma or GED equivalent.
  • Must have Service school training in a technical field is desirable.
  • Must have Minimum 5 Years with Air Force sensor operations or other service equivalency.
  • Experience operating optical sensors is required.
  • Knowledge of the space surveillance network and satellite catalog is required.
  • Must be DoD 8570 Compliant IAT Level II Certification (Security+ or better).
  • Must be able to demonstrate the ability to excel in a fast-paced program office environment and Possess attention to detail.



  • PMI Institute Project Management Professional or Lean Six Sigma certification desirable.









Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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