Serco Inc.

Benefits Analyst II

Recruiting Location
RL_FL67 - PBGC FOSS - Doral FL
Work Location
Position Type
Security Clearance
Clearance Details

Position Description

Job Description:


Benefits Analyst II reports directly to the Benefit Supervisor. May lead teams on various projects or tasks. Authorizes benefit payments. Handles the most complex or sensitive case processing or customer matters. Processes benefit applications, QDROs, POAS, etc. Processes and/or calculates participant over/underpayments and recoveries. Performs the intake processing and issuance of benefit determination letters. Supports the database building activities. May be required to travel for data collection trips. Conducts quality reviews to ensure work meets quality standards.




Education: Associate Degree (2) General Experience: Two (2) years of relevant work experience which can include, but not be limited to: employee benefit fieId, claims processing, billing, payroll, banking, human resources, customer service, representative, quality review analysts, etc. Three (3) years of progressive experience may be substituted fora degree.


Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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