Serco Inc.

Network Administrator IV

Recruiting Location
RL_VAHQ - Serco-NA Corporate HQ
Work Location
Information Technology
Position Type
Security Clearance

Position Description

Provides direction and leadership to the Network Administrators. Responsible for scheduling the Network Administration resources for managing routing, managing switching, maintenance, encryption, voice services, and firewalls. Provides a positive work environment, oversees technical activities and staff, and maintains a reliable and effective environment. Troubleshoots and repairs all network and appliance related problems in a timely manner. This supervisor ensures that the information system(s) is/are operating at peak performance is constantly assesses the technology for gains of effectiveness, efficiency, or both. This supervisor also assists with the design, engineering, and architectural recommendations for the information system(s). 


This supervisor is a life-long learner and insatiably curious, passionate about developing themselves as well as their teams, thrives in a fast-paced work environment with competing priorities and high-visibility projects, and is a natural leader of people, able to bring out the best in others and find ways to motivate and inspire teams to deliver their best. This supervisor is hyper organized – so much that others regularly compliment him/her on his/her organization, has undeniable attendance, punctuality, and reliability and can act as the “right hand” of a senior leader.



  • 8+ years of experience in the network engineering discipline.
  • Strong working knowledge of how modern organizations operate within IT service management (ITSM) frameworks, especially ITIL v3.
  • Has familiarity with related KPIs, SLAs, and the RCA process, and understands how to use technology to reduce cost and drive business results.
  • A bachelors degree is required in IT or related field. 

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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