Serco Inc.

Systems Administrator III

Recruiting Location
RL_NC99 - North Carolina-Remote Office
Work Location
Information Technology
Position Type
Security Clearance

Position Description

The System Administrator will be responsible for working with organizations’ information, security, technology, and application teams to tailor a patching program to fit their needs and culture.

Essential functions of this position include, but are not limited to:

  • Support and/or lead engagement work streams related but not limited to patch, configuration, and vulnerability management.
  • Independently plan and develop patch management programs.
  • Organize and develop patching project plans includes activities and tasks, resources, and schedules.
  • Develop patching policies, procedures, and process documentation.
  • Recommend, implement, and configure leading patching technologies.
  • Manage and oversee day-to-day patching operations patch administrator for all desktop OS, server OS, and application patch deployments.
  • Facilitate troubleshooting/problem solving and resolution of system/network issues primarily involving the patching process.
  • Coordinate with vulnerability management teams and practitioners to streamline and integrate patching.
  • Quickly absorb and diagnosis communication challenges within and across work teams in reference to patching schemes and methodologies.
  • Demonstrate experience developing work plans, milestones and engagement schedules.
  • Exhibit superior organizational skills to analyze, develop, and deliver detailed reports.


Essential knowledge, experience and skills of this position include, but are not limited to: 

  • Basic administration of Windows Server 2008, 2008R2, 2012, 2012R2, and 2016. 
  • Knowledge and working experience of various patch management platforms. ex. WSUS, SCCM, CA, and Manage Engine. 
  • General knowledge of systems administration and virtualization technology principles and practices. 
  • Comprehensive understanding of patch management methodologies and procedures. 
  • Advanced experience with patch management assessments 
  • Strong experience in patch management services for complex applications, COTS software, operating systems, and databases. 
  • Requires a Bachelor`s degree in IT or related field.
  • 5-7 Years experience is required. 

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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