Serco Inc.

Document and Training Development Specialist-Technical Writers

ID
36715
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Clearance Details
Ability to obtain and maintain DHS Public Trust

Position Description

Serco is Hiring Technical Writers to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Technical Writers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters.

 

Duties and Responsibilities (but are not limited to):

  • Assist in the development of PA Program guidance documents and tools when needed.
  • Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction.

  • Provide technical, technical editing, graphic development, and formatting for PA documents.

Qualifications

Required Qualifications:

  • Requires a minimum of 4+ years of relevant professional experience.
  • Must have experience with Technical Writing 
  • Demonstrated knowledge and experience in Recovery arena.

  • Must have Adult learning background and experience

  • Must have 1-2 years of experience providing training support
  • Clearance: Must have the ability to obtain and maintain FEMA Public Trust.
  • Must be a United States Citizen
  • Must maintain FEMA specific trainings
  • Due to the nature of the work you must have strong Microsoft Office Skills, excellent written and oral communication skills.
  • Must have ability to deploy to any location in zone 2 with a 24-48 hour notice after Task Order Award.
    • Zone 2 includes Arkansas, Colorado, Illinois, Indiana, Louisiana, Michigan, Minnesota, Montana, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Texas, Utah, Wisconsin and Wyoming.
  • Must be willing to go on 6-12 month deployments at a minimum.
  • Must be comfortable and experienced using a Smart Phone
  • Must be able to work independently, in a team environment and under stressful conditions with tight deadlines.

Desired Qualifications:

  • FEMA Public Assistance experience preferred
  • Knowledge of the FEMA Public Assistance Program/Policy
  • Trained in the Public Assistance delivery model preferred
  • Active FEMA badge

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

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