Serco Inc.

Parking Enforcement Officer I

ID
36930
Recruiting Location : Location
US-CA-Santa Ana
Category
Other
Position Type
Full-Time
Security Clearance
None

Position Description

Join Serco as a Parking Enforcement Officer in Santa Ana, CA!

 

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

 

Serco supports the City of Santa Ana by enforcing non-moving ordinances.

In this role, you will:

  • Patrol assigned areas on foot or vehicle to enforce parking regulations/restrictions.
  • Work independently or with a team member, reporting to a field supervisor.
  • Issue hand-written and/or computer-generated parking citations.
  • Resolve customer complaints in accordance with policies and procedures.
  • Rely on instructions and pre-established guidelines to perform the functions of the job.

 

To be successful in this role you must have:

  • High School Graduate or Equivalent.
  • Conflict Management skills to handle sometimes confrontational situations with the public in protesting a citation.
  • Must be computer literate to enter data into handheld device.
  • Be comfortable working in outside working conditions – must be willing to walk entire shift (6-8 hours) in all weather conditions (Rain, Heat, etc.)
  • Ability to lift, push and pull at least 25 pounds
  • Ability to direct traffic (training is provided)
  • Ability to stand, walk and run for extended periods of time.
  • Ability bend, stoop, squat and lift frequently throughout a shift.
  • Must possess or be able to obtain a California Guard Card.

 

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

 

Additional desired experience and skills:

  • Customer service experience

 

Working schedule is for DAY shift. Typically the hours are 7am-3:30pm. This is a full-time position.

 

If you are interested in supporting the City of Santa Ana, submit your application now for consideration. 

 

 

 

 

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

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