Tier 2 Help Desk Agent
This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance
Serco-NA is actively seeking a motivated individual to provide Tier 2 Help Desk support to end users for the United States Air Force Civil Engineering NexGen project. In this role, you will work with our dynamic NexGen team to support NexGen field users as well as internal program teams. You will play a critical role in ensuring quality service and support for the Air Force CE community across more than 180 bases worldwide.
In this role, you will:
To be successful in this roll, you will have:
Additional desired experience and skills:
If you are interested in supporting and working with our Air Force Civil Engineers across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).