Serco Inc.

DOL TAP Lead Employment Navigator - Yokosuka, Japan

Recruiting Location : Location
Position Type
Security Clearance
No - Teleworking not available for this position

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.


The ideal Lead Employment Navigator candidate would have excellent time management skills, able to work independently, able to respond to inquiries, and, if necessary, work remotely. The Lead Employment Navigator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.


In this role, you will:

  • Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans.
  • Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources.
  • Assist with job matching of vacancy postings, with TSM’s skills and work requirements.
  • Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
  • Possess extensive knowledge of the current labor market information.
  • Provide resume and cover letter advice.
  • Assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support.
  • May work extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the office.
  • Reports to the Regional Manager.


To be successful in this role, you will have:

  • BA/BS degree and 3 years of employment or career counseling experience, or, at least 5 years of military Transition Assistance Program (TAP) experience.
  • Knowledgeable of the workplace, jobs and requirement for entry into those jobs.
  • Proficient in Microsoft Windows and Office and virtual meeting platforms.
  • Work well with Service Members and staff.
  • Able to communicate orally and in writing.
  • Experience managing and directing the activities of a team of 2-10 employees.

Additional desired experience and skills:

  • A Master’s Degree is preferred.


If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!


Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

New to Serco?