Serco Inc.

USAFCENT Military Postal Operations Support Analyst

Recruiting Location : Location
Military Personnel Specialists
Position Type
Security Clearance

Position Description

United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT A1.


In this Military Postal Operations Support Subject Matter Expert (SME) role, you will:

  • Assist USAFCENT A1 with implementing command-wide operational policy and procedural guidance for postal activities to comply with various DoD, USPS, USCENTCOM, USAFCENT, and USAF directives and policies. 
  • Assist with managing the Mail Isolation Control & Tracking (MICT) inspection process for USAFCENT locations in the USCENTCOM AOR to ensure compliance with postal policies, regulations, and directives as applicable.
  • Assist with developing inspection methods and criteria to effectively measure and rate compliance.
  • Publish inspection standards and provide written reports to inspected activities and assist USAFCENT with annual postal operations in accordance with DoD requirements.

Duties and responsibilities of this position include but are not limited to;

  • Modify and publish inspection checklists as changes are made to DoD and other directives.
  • Analyze inspection results to identify trends which require emphasis on additional training or development of Special Interest Items to focus proper attention on critical area of operations.
  • Assist with developing and implementing military postal operating procedures and command postal guidance for postal activities.
  • Provide field units with operating procedures, guidance, and policy on efficient postal operations, management, and mail processing.
  • Respond to command inquiries and provide responses to matters relating to postal operations and operational programs under the directorate.
  • Research new technologies for application and provide technical solutions to postal operations within the USCENTCOM AOR.
  • Preform as the Official Mail Manager SME for USAFCENT. Provide managerial and technical guidance for Official Mail Center operations in support of USAFCENT operational and exercise plans.
  • Recommend improvements for the official mail system to Official Mail Managers at Air Staff and Military Postal Service Agency based on observations, inspections, and evaluation reports.
  • Assist with oversight of the overall planning, direction, and timely execution of official mail service.
  • Assist with establishing procedures for Official Mail Centers to accept only outgoing official mail prepared according to DoD standards.
  • Contact activities to ensure appropriate coordination before inspection team(s) arrives.
  • Postal Finance Management: serve as SME on all postal finance matters.
  • Assist with developing policies and procedures that govern all aspects of the procurement, handling, sales, and reporting of all postage stock and stamp products.
  • Serve as the primary POC for all Custodians for Postal Effects/Stock Custodian matters.
  • Assist with the preparation of daily financial reports, monthly statement of operations, quarterly postal transaction reports, and other reports required by the USAF, Military Postal Service Agency, and USPS.


To be successful in this roll, you will have:

  • Minimum of ten years’ experience Military Postal Service in all facets of Military Postal Operations.
  • Minimum of three years’ experience at component level or higher staff.
  • Bachelor’s degree, Management preferred.

Successful candidates should/will be able to demonstrate the following in their resume:

  • Technical knowledge and understanding of USPS and DoD policy and procedural guidance on postal matters.
  • Knowledge of and ability to analyze work centers postal operations and programs and develop official mail management cost control programs.
  • Knowledge of and skills in interpreting and developing policies regarding postal operations and postal financial management matters.
  • Sound management and organizing skills to facilitate working groups and recommend process improvements in all facets of an operation
  • Skill in conducting inspections, analyzing the results, determining the need for additional training, Michael Ruszkowski Sr. Program Manager Defense Services Serco Inc.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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