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Serco is seeking a part-time/on-call IT Trainer/Developer to deliver instructor-led training to staff virtually and onsite for a Federal agency. Training will be conducted remotely, and occasionally at the headquarters located in Washington, DC and at field offices.

 

Other duties may include:

• Assist with curriculum development and the development and or revision of training materials.
• Translate doctrine into user documentation including: user guides, participant manuals, instructor manuals, quick reference cards, job aids, and desk references, etc.
• Relies on experience and judgment to plan, accomplish goals, and improve processes.
• A wide degree of creativity and latitude is expected. 

Required Qualifications:

• Must have a Bachelor's Degree and at least four years of work experience in the following areas:

1) Computer systems instruction with a variety of instructional technologies to facilitate learning;

2) Applying formal instructional design methodologies to curriculum development tasks; and

            3) A high level of interpersonal and customer relations skills.

 

• The IT Trainer/Developer must be familiar with instructional design concepts, practices, and procedures.
• Job assignments may occasionally require working at client site where working conditions may vary.
• Occasional travel may be required. Approximately – 40 hours a month, but at times could be somewhat more.
• Technical Writing, Computer Systems and Software Training, IT Knowledge,
• Designing and/or developing training materials using MS Word Templates.
• Deliver virtual training using virtual platforms such as Adobe Connect, WebEx, Skype for Business and MS Teams
• Intermediate or higher level Microsoft Office Suite 2010 and 2016 skills– specifically MS Word, Excel, PowerPoint,
• Instructional design methodology – ADDIE.

 

Desired Qualifications:

• Knowledge of Web Based Development (Adobe Captivate), Fundamentals of Access.

 

 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).