Serco Inc.

Parking Enforcement Officer I

Recruiting Location : Location
US-CA-West Hollywood
Position Type
Security Clearance
No - Teleworking not available for this position

Position Description

Join Serco as a Parking Enforcement Officer in West Hollywood, CA!


This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.


The West Hollywood Parking Enforcement office is looking for a qualified individual to patrol assigned areas on foot or in a vehicle to enforce parking regulations/restrictions as a Parking Enforcement Officer. The enforcement office is a 24/7 operation, so the schedule will be determined and agreed upon prior to hiring (position may either be morning or afternoon/evening shift).


In this role, you will:

  • Issues written and computer-generated parking citations while patrolling the City primarily on foot and by vehicle.
  • Communicate with the public to explain parking regulations.
  • Assist in the temporary tow-sign process. Will include posting signs on trees, sign posts, and other types of posts.
  • Perform traffic control duties during special events and traffic light outages.
  • Other duties as needed by the City.



If you are interested in supporting the City of West Hollywood, submit your application now for consideration.


To be successful in this role you must have:

  • High School Graduate or equivalent.
  • Must have at least two years of work experience in a related field and/or customer service.
  • Ability to learn, comprehend, and retain knowledge of policies and guidelines related to the California Vehicle Code and West Hollywood Municipal Code.
  • Must be computer literate to enter data accurately into handheld device.
  • Excellent written and verbal communication skills.
  • Must be able to report to work on-time for assigned shifts.
  • Good sense of direction. Experience operating a company vehicle a plus.
  • Candidate must be able to walk for long periods of time in a variety of weather conditions and be able to enter and exit out of a vehicle frequently.
  • Flexibility in schedule to work holidays if scheduled and for mandatory special events including but not limited to LA Marathon (March), LA Pride (June) and Halloween (October).


This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.


Additional desired experience and skills:

  • Traffic control experience
  • Knowledge of radio calls (10-codes and NATO alphabet)
  • Familiarity with City of West Hollywood streets and boundaries.
  • Experience in conflict de-escalation and resolution.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


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