Serco Inc.

Mid- Level Systems Administrator

Recruiting Location : Location
US-CA-San Diego
Position Type
Security Clearance
No - Teleworking not available for this position

Position Description

Serco is looking for an experienced and enthusiastic team member to join a high-profile and challenging project supporting the US Navy. The Navy Network Administrator III will be serving on a dynamic team, supporting autonomous surface vessels at our client’s site at Naval Information Warfare Center Pacific (NIWC PAC).  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors.


You will be part of a team that works closely with the customer and other Serco team members to deliver high technology Naval systems. You will provide technical support for our customer as part of an integrated team both on-site in San Diego, CA and by telework. In this role, you will:


  • Perform system integration, network administration and remote operation both on Test Control Vessels (TCV), along with from a remote operating station on Point Loma NIWC PAC.
  • Work closely with a small department of network engineering staff during underway operations to ensure autonomous vessels leave the pier correctly, operate within correct parameters from a network/autonomy perspective, and then return to port in a safe manner.
  • Assist with the instruction of personnel with lesser experience to provide oversight.
  • Ensure autonomous vessels remain operational for future autonomous operations to include preventative maintenance, network upgrades, and repairs as required.
  • Identifying problem areas that may affect future underways and testing.
  • Participate in crew transfers while underway from TCVs to and from autonomous surface vessels to include operations of Rigid Hull Inflatable Boats (RHIB) as required.
  • Provide network environment and advanced level computing environment support.
  • Maintain data files and monitors system configuration to ensure data integrity.  
  • Install, configure, and maintain computer systems. 
  • Review design release documents for completeness, proper approvals, and system updates, to ensure correct configuration modifications. 
  • Perform software installations. 
  • Troubleshoot systems and applications to identify and correct malfunctions and other operational difficulties. 
  • Investigate, recommend, and install enhancements and operating procedures that optimize network availability. 
  • Maintain confidentiality regarding the information being processed, stored or accessed by the network. 
  • Document network problems and resolutions for future reference.  
  • Analyze and resolve technical problems for established networks and associated systems. 
  • Plan, test, recommend, and implement workstation hardware and software. 
  • Work with vendors to resolve complex system and/or application problems. 
  • Perform additional duties and responsibilities assigned by the Govt. sponsor or Serco Management.


To be successful in this role, you will have:


  • Bachelor’s degree plus 5 -7 years of directly related experience.
  • In some cases, educational requirements may be adjusted or waived for comparable work experience. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience for positions involving new technology.
  • Has a clear understanding of autonomous systems on board Medium Displacement Unmanned Surface Vessels (MDUSV).
  • Ability to work in a maritime environment within various sea states that will require subjectivity to harsh elements during inclement weather.
  • Excellent technical and analytical skills.
  • Familiar with the principles, practices, and procedures used in network engineering and systems administration.
  • Strong interpersonal skills and ability to work onsite with technical and non-technical personnel.
  • Ability to travel to CONUS or OCONUS region with little notice. It is expected this position may require up to 50% of travel.
  • Ability to maintain a SECRET clearance and pass a Single Scope Background Investigation (SSBI).  Current SECRET is required at the time of employment.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


To review Serco benefits please visit:


If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.


Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email


COVID-19 Regulations: Serco complies with all applicable requirements regarding COVID-19 regulations, including COVID-19 vaccinations and testing requirements.


Positions supporting US Federal contracts located within the continental United States (including corporate support positions): Pursuant to Executive Order 14042 (Ensuring Adequate COVID Safety Protocols for Federal Contractors), Serco requires covered employees and new hires, whether working at a customer site, working remotely, or working in a Serco facility, to be fully vaccinated (two weeks from last/only inoculation) by December 8, 2021 and provide valid documentation of their vaccination status (except in limited circumstances where an employee is legally entitled to an accommodation).


Canada, state/provincial or OCONUS based contracts and positions: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).


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