Serco Inc.

Senior Systems Administrator - Colorado Springs, CO

Recruiting Location : Location
US-CO-Peterson AFB
Information Technology
Position Type
Security Clearance
No - Teleworking not available for this position

Position Description

Senior Systems Administrator - Colorado Springs, CO


Serco has been trusted to deliver critical support services and operate sensitive facilities by military organizations in the US and around the world. We have deep expertise in delivering defense services. At Serco, we recognize that it takes a diverse workforce with unique talents and perspectives to help address and resolve the challenges our customers face. We invite you to explore the career options available at Serco and to consider becoming a part of our dynamic team.


Serco is looking for a Sr. Systems Administrator in Colorado Springs, CO to provide Functional System Administrator (FSA) Operations and Maintenance (O&M) services for all United States Space Force (USSF) Enterprise Information Services (EIS) environments.  


In this role, you will:

  • Maintains the EIS server environments to provide required availability. 
  • Applies approved and tested patches to the EIS environments. 
  • Reviews error logs on all servers daily. 
  • Performs daily system and serviceability tests. 
  • Performs database maintenance as needed. 
  • Monitors system performance as well as Structured Query Language (SQL) operations and performance. 
  • Brings SQL servers into and out of service in clustered environments and
    front-end servers in and out of load balance as needed. 
  • Repairs/rebuilds SharePoint servers as needed. 
  • Submits and coordinates all system-level change requests; and remediates Classified Spills on the SharePoint systems. 
  • Tests patches and changes in the EIS USSF Laboratory/Data Center prior to application on the live systems. 
  • Applies patches and changes to the SharePoint environments as needed.  Provides SharePoint Notification Banners with USSF EIS information as needed; provides technical updates and issues e-mail notifications to the USSF EIS users. 
  • Supports the Tier 2 Service Desk during system-level outages/service interruptions.


To be successful in this role, you will have:

  • Bachelor’s Degree in Computer Science, Information Systems, or related field with 5+ years’ experience.  Additional years of relevant experience may be substituted for the bachelor’s degree requirement (i.e. Associate Degree and 7+ years’ experience or High School Diploma and 9+ years’ experience). 
  • Must possess a Top Secret clearance.
  • DoD IAT Level 2 (e.g. CompTIA Security+) or higher certification is required
  • Experience with operating Metalogix Control Point for SharePoint and Content Matrix.
  • SharePoint Web Frontend Load Balancing processes utilizing Cisco Load Balancers; conducting backup and recovery services for SharePoint and SQL applications; using remote access tools for managing and maintaining large server farm environments.


  • ISC CISSP certification preferred
  • MCSA or MCSE highly desired
  • Ability to effectively communicate technical issues and status with all levels of Military and Civilian personnel within USSF. 
  • Demonstrated ability to troubleshoot problems with Microsoft load balanced clustered servers. 
  • Strong knowledge of SharePoint to include managing Microsoft SQL in a clustered environment; Microsoft System Administration skills; Virtual Server builds and management; strong demonstrated trouble shooting skills. 
  • Maintaining large scale SharePoint farms; administering/maintaining SharePoint 2013; SQL 2012; Microsoft servers; CRM servers; Accenture TMT 4.x; clustered servers in an Active-Passive cluster.  Managing VMWare servers and systems; and Storage Area Networks (SANs).

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! Visit these links for more information about how Serco supports the US Military and our Veterans


 Military Veterans and Spouses encouraged to apply! 


In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $74,672.00 to $112,320.00; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.


Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


To review Serco benefits please visit:


If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.


Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email


COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).


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