Serco Inc.

Field Service Engineer - ATFP Global Sustainment

Recruiting Location : Location
Position Type
Security Clearance
No - Teleworking not available for this position

Position Description

The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program’s mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs).  This position is based out of Washington DC naval Base.

The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In support of this effort the Field Service Engineer (FSE) installs, troubleshoots, and maintains products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. In addition the FSE trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Will be relied upon to determine and recommend which products or services best fit the customers' needs. Relies on limited experience and judgment to plan and accomplish goals. Typically reports to a supervisor or manager. This is a telecommute position, but you will be required to report onsite daily. Work is generally performed onsite where working conditions may vary. 


To be successful in this role, you must have the following:

  • Requires a bachelor's degree and 2 years experience OR HS Diploma with 4 years experience in the field.
  • Qualified candidate must have a current DoD Secret level clearance. Requires the ability to access confidential/classified areas.
  • Must be able to travel locally and long distance as needed.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Qualified candidate should have experience with access gates and associated hardware, software, systems and manufacturers including, but not limited to:
    • Sentry Interface
    • CCTV
    • License Plate Readers
    • Lenel
    • Card Readers
    • Bollards
    • Barriers
    • Hydraulics
    • Access Control Logic
    • Delta
    • Nasatka
    • Autogate

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


To review Serco benefits please visit:


If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.


Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email


COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).


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