Serco Inc.

Mid-Level Network Engineer

Recruiting Location : Location
Information Technology
Position Type
Temporary/Term Full-Time
Security Clearance
Yes - May Consider Full Time Teleworking for this position

Position Description

Looking for a Mid-Level Network Engineer opportunity at a place you can make a difference every day?  Discover this great opportunity in our Herndon, Virginia HQ location (hybrid or remote opportunity).   Serco is an acronym for “Service Company”, and that is what we do, provide the best services to our customers and fellow citizens making a difference every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world.


Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies. In this role, you will be supporting our entire business portfolio and missions (visit to learn more). 


The Mid-Level Network Engineer to assist in the development and maintenance of network communications, by using knowledge of LAN/WAN systems to help plan and install internal and external networks.


This is a temporary position. 


In this role, you will:

  • Test and evaluate network systems to eliminate problems and make improvements.
  • Lead network Service Restoration Team (SRT) in the event of network trouble and outages.
  • Security management including firewall rule implementation, resolving network vulnerabilities, monitoring logs and performing security tests.
  • Network wireless troubleshooting and configuration. Maintaining performance and security of all SSID’s.
  • Deploy new hardware at local and remote sites. These deployments include removal of legacy hardware and deploying new systems while updating network documentation.
  • Incidence response – respond and troubleshoot all aspects of network issues including cabling, connectivity issues, login problems and network performance.
  • Network switching management, troubleshooting, configuration and monitoring.
  • Network firewall management, troubleshooting, configuration and monitoring.
  • Network router management, troubleshooting, configuration and monitoring.
  • Network data flow analysis including monitoring software (SolarWinds), traffic flow, data captures and understanding packet capture software (Wireshark)
  • Network IP management including managing IPAM software and identifying all subnets at Serco sites and data centers.
  • Documentation of all aspects of Serco-Na network including mastering VISIO and understanding design documentation.
  • Rely on experience and judgment to plan and accomplish goals. 


To be successful in this role, you will have: 

  • U.S. Citizenship required.
  • A Bachelor’s Degree and 5-7 years of related experience (9 years of related experience in lieu of a degree).
  • Understanding of load balancing including configuration of F5 load balancer and troubleshooting connectivity issues.
  • Understanding of network WAN design and the different topologies which exist in the environment.
  • The ability to be on-call and be expected for network issues and troubleshooting urgent network issues. Deployment of new hardware at times will take place off hours and will be expected a times.
  • Understanding of network escalation processes and use these processes in the event of network outages.
  • Familiarity with a variety of the field's concepts, practices, and procedures.
  • Extensive knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, N AT, and Layer-4 protocols (TCP, UDP).
  • Thorough understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS.
  • Excellent verbal and written communication and organization skills.

Additional desired skills and experience:

  • Experience with Palo Alto firewalls, network security, and F5 Load Balancers is preferred.

In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $106,177.50 to $176,962.50; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


To review Serco benefits please visit:


If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.


Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email


COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).


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