Serco Inc.

Job Search Navigator, MSEP

Recruiting Location : Location
Position Type
Security Clearance
Yes - May Consider Full Time Teleworking for this position

Position Description

Job Search Navigator, MSEP


If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life.


Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.  


The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner.


You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses. 


In this role, you will be responsible for:

  • Review job openings of employers in the Military Spouse Employment Partnership to find positions that best fit interests and qualifications of spouses
  • Identify potential matches between the spouse and MSEP employers based on the spouse's geographic location, education, experience and career goals
  • Develop and share a list of customized job leads to assist military spouses in their search for employment; create Career Journey Maps containing MyCAA opportunities with MSEP partner hiring needs and opportunities
  • Liaise on behalf of the military spouse with Career Advisors, Career Coaches, MSEP Partner Specialists, and MSEP partners
  • Collaborate with Federal Employment Navigators, Outreach Specialists, and Data Analysts to research and identify good-fit potential partner profiles based on existing partners, hiring patterns, military spouse characteristics and relevant data sets; document hiring trends among MSEP partners
  • Identify and communicate hot jobs to military spouse matches and Career Advisors, Career Coaches, Installation Specialists, Outreach Specialists for awareness and distribution to respective stakeholders
  • Collaborate with Communications Specialists on marketing, web, and social media materials regarding Job Search Navigation services
  • Interface with MSEP partners, military spouses, and installation personnel to promote and increase awareness of Job Search Navigator services
  • May assist with ad hoc webinars and program briefings upon request; track and report requests and assistance provided; enter data into tracking system
  • Performs QC Inspector tasks as assigned and performs QC activities in accordance with the quality management plan
  • Other duties may be assigned


To be successful in this role, you will have:

  • A bachelor’s degree in Human Resources, Business Administration, or Professional Development.
  • Four (4) years of military program or corporate experience
  • Experience in outreach and awareness, communication, education, career, human resources, partnership development or employment counseling related to the job description listed above.
  • Knowledge of the mobile military culture and lifestyle
  • Must be a United States (US) Citizen.
  • Must be able to obtain a favorable National Agency Check (NACI) (Desired – Active NACI)

Additional desired experience and skills:

  • Military leadership experience is a plus.
  • Articulates understanding of basic evaluation techniques and use of customer feedback to improve overall program effectiveness/impact.
  • Demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines.
  • Ability to work in a collaborative environment with remotely located team members.
  • An active DoD secret secruity clearance is preferred.

Work Location: REMOTE/Nationwide


Status: Full-Time


If you are interested in supporting and working with our military and military spouses and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!


This potential new work is scheduled for the final quarter of 2022, and we would like to speak with you now.


**Serco Inc. is using this posting to identify qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **


Our Goal is to maintain a current staffing plan with a minimum of 30 percent of the personnel working on the SECO contract to be current or former military spouses with mobile military life and career experience.


 Military Veterans and Spouses encouraged to apply!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


To review Serco benefits please visit:


If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.


Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email


COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

New to Serco?