If you are interested in a high profile and challenging position supporting the U.S. Navy and leading a small IT support Team—Serco has a great opportunity for you! The Field Service Agent - IT Help Desk position is an important part of a dynamic government- industry team located in Crystal City/National Landing in Arlington. Use your leadership, expertise, customer service, and collaborative skills to make an impact towards our national defense and in support of our ships and Sailors around the world.
Serco provides IT system management and direct user support to Federal employees and contractors in a U.S. Navy shipboard systems acquisition program office. Our team supports the development, production, and support of cutting-edge technology and works closely with our clients to help them be more effective and efficient.
In this role you will:
Additional desired experience and skills:
Take this opportunity to join a high-performing team, grow as an information technology professional, and make a real difference supporting America’s Navy. Join the Serco team today!
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: firstname.lastname@example.org or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
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