Serco Inc.

DOL VETS TAP: Program Support Specialist - Elizabethtown, KY

Recruiting Location : Location
Position Type
Security Clearance
No - Teleworking not available for this position

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian.  Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task.  The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. 


Serco is looking for an experienced Program Support Specialist assisting management or clients by analyzing and coordinating services such as client programs, human resources, budget preparation and control, equipment utilization, records control, and special management studies by performing the following duties:


In this role, you will:

  • Review, prepare, develop, and modify reports and/or client programs and policies.
  • Assign Facilitators to weekly and monthly class schedules, verify facilitators' availability and base access, and find replacement facilitators as needed
  • Perform various clerical and administrative support tasks.
  • Review travel authorization requests and expense reports and track travel expenses.
  • Assist with the coordination of virtual platform licenses.
  • Maintain staffing rosters, access to training database, as well as track training completion status.
  • Assist with timekeeping processes.
  • Coordinate meetings and take meeting minutes.
  • Assist with office management duties in our PMO office in Elizabethtown, KY, to include the submission of work orders, ordering of office supplies, shipping and receiving of contract communications and materials


To be successful in this role, you will have:

  • 4 years of related administrative and/or office management experience.
    • OR a Bachelor's degree.
  • To be proficient in MS Windows and Office.
  • The ability to communicate verbally and in writing.
  • To be familiar with a variety of the field's concepts, practices, and procedures.
  • The ability to lift boxes weighing up to 50lbs.
  • To be available to work in person out of office in Elizabethtown, KY on a daily basis.


If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!


Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).


To review Serco benefits please visit:


If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.


Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email


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