Serco Inc.

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ID 40632
Work Location US-VA-Herndon
Serco is Hiring Graphic Artists to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Graphic Artists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters.These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Assist in the development of PA Program guidance documents and tools when needed. - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction. - Provide technical, technical editing, graphic development, and formatting for PA documents.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 40595
Work Location US-VA-Herndon
Serco is Hiring Horticulturists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Horticulturists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conducting site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - This may include conducting environmental assessments and environmental impact statements- Reviewing and analyzing professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 38918
Work Location US-OH-Euclid
 If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The Operations Clerk will be on a dynamic team, supporting customers with processing their retirement pensions at our Euclid, Ohio location.  Bring your expertise and collaborative skills to make an impact towards servicing our retirees.  Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. In the Operations Clerk role, you will: - Acts as a liaison between our government customer and its participants. Effectively resolves customer issues, requests and inquiries.- Provide base level customer service.- Managed inbound calls in a timely manner, following call center scripts when handling different topics, identifying customer needs, providing basic information, researching participant accounts, addressing basic questions or issues, providing an accurate and efficient response.- Keep accurate records of all conversations, and meeting contractual qualitative and quantitative targets.- Perform tasks associated with call handling to include basic plan and participant file research and updates.- Preparation and scanning of documents into PBGC systems.- Have knowledge of commonly used concepts, practices and procedures as it relates to benefits administration.- Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.- Works under immediate supervision and reports to a supervisor.Office location is in Euclid, Ohio  Due to the current pandemic situation, candidates may be assigned to remote telework; However, on site work will be required for this position once safety restrictions are lifted.   
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Euclid
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40646
Work Location US-MD-Adelphi
This position will supports a Division Director, his Deputies and staff in performance of office or non-manual work directly related to the management or general business operations of the Division. This position requires an individual who can adapt to a fast-paced, team-oriented environment, and organization, accountability, flexibility, and ability to work independently are essential qualities for success.  Job Description & Responsibilities:  - Responsible for business operations, including front office administration, greeting visitors, online calendar management and organizational hierarchy; meeting logistics and invitations; work orders; records management; among other duties - Receive, review, and forward security clearance requests for frequently visited locations for the Division Office and for the branch offices- Properly handle Personal Identity Information (PII) - Manage the Form-1 process (preparation of Public Affairs approval for publications) for the Division - Complete expense and travel orders online for senior personnel using government systems - Support the fiscal accountability of resources through expert use of the Army Time and Attendance Business systems - Assist division leadership in planning, tracking, and reporting budget activities and status of funds- Support the development and preparation of reports, funding documents and inputting information into the General Fund Enterprise Business System (GFEBS)
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MD-Adelphi
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40340
Work Location US-KY-London
If you love high profile and challenging programing projects supporting the CMS-ES Eligibility Support Contract- Serco has a great opportunity for you! This Business Process Consultant I will be on a dynamic team, supporting the CMS program at our London, Kentucky location. Bring your expertise and collaborative skills to make an impact towards our team providing support to millions of consumers seeking healthcare coverage via the Health Insurance Marketplace. The ideal candidate should have a good understanding of managing business processes, technical knowledge, analytical minded, problem solver, comfortable with speaking to a diverse audience, and able to think through a wide range of issues with confidence. The candidate should be able to work in a fast-paced environment, handle multiple, concurrent activities with short turnaround times for internal and external customers. You will help to troubleshoot problems within the program, providing analysis and solution recommendations.  Expertise and work efforts are focused on the analysis of Mailroom's business goals, objectives, needs and the business environment to solve technical problems.  In this role, you will:- Participate in strategy sessions with managers, cross functional teams and/or as directed by the Product Line Manager. - Develop/validate requirements, business processes, technical requirements, and perform analysis of operational workflow and metrics, as required- Translate business requirements, using data analysis and metrics to drive the right business outcomes. - Work with Serco technical teams to effectively design, develop, and launch scalable solutions that address consumer needs while meeting high standards for delivery. - Identify, develop, and implement process improvements for your subject matter expert area- Develop and maintain effective and efficient working relationships with other department subject matter expert - Managing competing priorities with a positive resolution and teamwork.
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-London
Telework
No - Teleworking not available for this position
ID 40615
Work Location US-AL-N/A
If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you! As a Business Systems Analyst / Scrum Master, you will be performing requirements analysis, develop user stories and provide Agile Scrum leadership to support the agile team. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our soldiers. Serco supports the US Air Force as a sub for their DMAPS TAA - Powerbuilder Migration contract which is looking for a Business Systems Analyst / Scrum Master to collaborate with other business analysts, developers and government experts on migrating a legacy system into a Cloud ready, Micro-Service based system. You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the US Air Force Program as providing top quality services in support of the customers.  In this Business Systems Analyst / Scrum Master role, you will:- Perform requirements analysis and develops user stories to support the Agile team.- Create Jira tickets and manages development and sustainment tasks in Jira.- Provide customer support and end-user support as required.- Apply business process review to support the coordination of activities between and amongst functional units supporting one to more functional lines of business.- Contribute to an atmosphere of cross-functional teamwork within the organization; contribute to acceptance/functional testing duties.- Participate in agile incremental delivery approach which supports incremental development and releases every 2 weeks.- Assist development/test teams in activities with test script development and acceptance testing.- Communicate with the development team and stakeholders to successfully address requirements.- Refine requirements with business process owners and documents requirements into actionable tasks and stories by developers in Jira.- Interfaces with the program’s help desk – analyzes help desk tickets to determine if errors or issues match requirements and document and prioritize fixes for insertion into future sprints. ** Position is contingent on Prime Contractor approval **
Category
Information Technology
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-AL-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 39939
Work Location US-CA-San Diego
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in San Diego, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.=- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $34.52 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 40594
Work Location Diego Garcia
Sensor Operator - Diego Garcia Serco is seeking a Part-Time Sensor Operator in Diego Garcia, with the potential of moving into a fulltime role. As the, Sensor Operator in Diego Garcia Serco-NA, in conjunction with the newly formed United States Space Force (USSF), you will be responsible for tracking all man-made objects in orbit. This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. One of the assets USSF uses to accomplish this mission is the Ground-based Electro Optical Deep Space Surveillance (GEODSS) System. This optical sensor is employed at three (3) different locations around the world (White Sands Missile Range, New Mexico; Diego Garcia, British Indian Ocean Territory; and Maui, Hawaii) and helps track the objects in deep space orbit (altitude of 10,000 to 45,000 km).Come join the team that provides this service to United States. You will help operate and maintain three (3), one-meter telescopes equipped with highly sensitive digital cameras. You’ll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT).This is a unique worksite, so being a part of the Serco-NA GEODSS Team, you will be offered Special Incentives: - Free Internet,- Meal allowances,- Competitive salaries,- Retention Bonus,- Paid Time-Off, and many more. As the Sensor Operator at Diego Garcia, your duties and responsibilities (include but is not limited to the following): - Complete and maintain certifications from company-provided Optical Sensor operator training.- Perform sensor operations, area searches and other sensor support tasks.- Accomplish Higher Headquarters taskings and reporting requirements issued by JSpOC in the Consolidated Tasking List (CTL) and associated updates.- Accomplish mission scheduling before the start of the operational period by identifying taskings to be accomplished during the operational period: routine and special metric taskings, SOI signature gathering and raw video collection.- Schedule observation attempts to provide time separation within weather, equipment, and tasking constraints based on collection requirements.- Perform manual scheduling, special sensor settings, and other special techniques.- Complete 100 percent of SOI-tasked objects each month; maintain workload data on number and frequency of SOI taskings.- When directed by JSpOC, accomplish CalSat tracking at specified frequencies with each available sensor.- Perform required post-mission activities, including maintaining any applicable operations logs, recorded data, and workload data. Document operations, security events, equipment status, authorized software changes, shift changes, changing of the Zulu day, and any other significant events in an operations log.- Complete sensor and mount calibrations in accordance with GEODSS Technical Orders (TOs).- Perform assignments relative to the implementation, operation, and maintenance of equipment and facilities requiring knowledge of communications equipment/procedures and the ability to operate radio/communications equipment, sensors and other consoles, computers, recording instrumentation, and other instrumentation and/or equipment peculiar to the GEODSS system.- Complete initial and monthly recurring training and maintain certification for operations positions. Complete Government and corporate ancillary training.- Perform operational checkout and pre-mission preparations for systems and equipment.- Comply with all security procedures for Operations Security (OPSEC) and Communications Security (COMSEC).- Assist electronic technicians in the daily operational and performance checkout of equipment and systems.- Provide coordination and controls resources including recording media, safety, and security in support of the site mission.- In time of crisis, supports other services to increase the security and well-being of the site.- Assist with maintaining site operations procedures.- Assist other Space Sensor Program sites as needed.Additional duties as needed, to include those  as Det Supply Specialist- Plan and develop procedures, coordinate policy, and provide control to obtain required supplies, material and equipment.- Provide control over inventory, expediting, receiving, storage, disposition, and property accountability. Instruct and advise operations and maintenance personnel in all applicable areas concerning required material and property control and associated procedures.- Assure proper procedures are followed, including obtaining required company or customer approvals, before initiating contractor direct purchase.- Provide supply support for mission items.- Maintain equipment accounts and supply point accountability at 100%. Order materials through Government supply system, or through local purchase when authorized by the Government. Establish and maintain Government supply system accounts.- Support other mission locations with ordering, Government coordination and inventory reconciliation.- Act as primary Due-in for Maintenance (DIFM) Monitor, Bench Stock Monitor, Equipment Custodian, Supply Point Monitor, Shelf-life Monitor, Precious Metals Recovery Program Monitor, Activity Supply Limited Inspector, Environmental Compliance Contact, and Records Custodian.- Manage the receipt, storage, inspection, and distribution of Hazardous Material (HAZMAT) brought onto the mission site.- Maintain Material Safety Data Sheets (MSDS) and list of HAZMAT.- Coordinate with Site and Program Management in the preparation of documentation and reports concerning or involving supply actions or status.- Turn in property for disposal and demilitarization.- Maintain status and expenditure data for supply items.- Perform packing, crating, pickup and delivery of items.- Coordinate shipments.- Perform contingency radar operator duties and additional duties as required.
Category
Operations Management
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
IO-Diego Garcia
Telework
No - Teleworking not available for this position
ID 40566
Work Location US-AE-Arifjan
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Camp Arifjan, Kuwait. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a  wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide Logistics support services in the support of Global Logistics Operations and support areas. - Assists with requirements development and refinement, technical reviews of requirements packets, preparation of technical support for negotiation documents, and level of effort requirement's development.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
KW-Kuwait City-Camp Arifjan
Telework
Yes - May Consider Full Time Teleworking for this position
ID 40139
Work Location US-CA-San Diego
Serco is looking for a Scheduler who is organized, and experienced in analyzing and evaluating shipbuilding, or ship design project schedules and provides program and project managers information to be used in planning, monitoring, and resource allocation.  This position is based in San Diego, CA.  You will be responsible for the following:- Develop plans, including budgets and schedules to meet contractual/project requirements- Assists with and provides input to the design, development and maintenance of detailed schedules for implementation, developmental and operational systems.- Provides advanced analytical support to operational team.- May serve as a technical/scientific resource on project, updating project management models and forecasts, and developing detailed schedules.- Assists in keeping schedule current using automated tools. Modifies schedule as appropriate and maintains status on linkages and dependencies with related projects. 
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 39126
Work Location US-MD-N/A
The Outreach Communucations Specialist will directy support successful outreach and promotional efforts of the Transition Support Contact Call Center Program. The program provides coaches to support Service Members, Veterans and their families to improve access to care during transition and increase knowledge of psychological health support. The Outreach/Communications Specialist lead all virtual and in-person site visits and other outreach events to include planning, tracking, coordination and on-site exhibit support and manning. Personnel shall be skilled in public relations, public speaking, information translation, marketing, and strategic communications that are required in order to accomplish this mission. In this role, you will:- Write conference/report summaries and make recommendations for improved strategies (written materials, talking points, etc.).- Coordinate and conduct in-person outreach for initiatives and products.- Coordinate and attend/present at conferences to brief and disseminate information about the program.- Maintain media relations to socialize and expand reach and impact.- Work with SMEs on the development of written outreach materials for dissemination.- Work with the Program Managers to develop strategic plan for partnerships, collaborations in order socialize and enhance the impact of the program at large.  - Assist in the coordination/liaison with other program offices, other programs, outside agencies, in order to support the program mission.- Satellite Media Tour; may include radio and web-based events (4 minimum per year).- Identify, facilitate and engage in opportunities to exhibit and/or present at conferences/MTFs, etc., as identified and approved by PHCoE.- Answering media queries.- Coordinating press releases, public affairs and marketing.- Pitching stories and interviews to the media.- Preparing Government leaders, SMEs, and profiles for interviews. - Develop and update slide decks, talking points that identify relevant RWC content and resources.- Drawing positive and measurable media attention to the RWC and PHCoE mission, goals and resources.- Promote the PHCoE, the PHCoE website, and other relevant PHCoE programs (such as inTransition, the PHRC, and other PHCoE programs as identified by the Government). Tactics may include strategic placement of ads in journals, military newspapers, military media, alternative news sources, and other publications; social networking sites such as Facebook and YouTube; leveraging DoD media outlets (e.g., AFN, Pentagon Channel) to promote inTransition and other PHCoE programs.- Contractor staff coordinates media relations and other outreach activities related to inTransition, RWC, and PHCoE goals and aims, including engaging media for the purpose of informing the public and target audiences of the inTransition, RWC, and PHCoE’s mission, goals, policies, and practices in a positive, consistent, professional and credible manner.
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MD-Bethesda
Telework
No - Teleworking not available for this position
ID 40619
Work Location US-PA-N/A
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  This ERP Analyst will be on a dynamic team supporting our Navy customer in PA.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Provide technical and project management support services for The Department of the Navy’s Enterprise Resource Planning (ERP) and Business Intelligence systems. The SAP ERP Modules-Functional SME, Senior, is a Key position working with a team who perform application analysis to support Navy ERP business processes and provide technical support for financial operations within the system. In this role, you will:- Maintain module local master data and submit HEAT tickets to change enterprise master data as required.- Identify module defects and transactional data errors, submit defect HEAT tickets, and manage HEAT queues for respective module, escalate defect priority in accordance with Navy ERP business rules, and recommend corrective actions when queues are backlogged.- Identify and recommend software module changes to enhance Navy ERP capability. Prepare Engineering Change Proposals (ECPs) and Change Requests (CRs) to document capability enhancements and support new functionality implementation efforts.- Support development of test plans for Navy ERP production releases, including updating which defects will be tested or validated, participate in testing, document test results, and oversee test execution during scheduled testing windows.- Analyze and recommend business process changes that improve SPAWAR utilization of Navy ERP modules.- Provide knowledge transfer and conduct formal courses of instruction on Navy ERP module capabilities to operations personnel as needed.- Participate in Navy ERP related working groups and develop a variety of Navy ERP documentation to include desk guides, briefing materials, white papers, operating guides and user instructions. 
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-PA-Mechanicsburg
Telework
Yes - May Consider Full Time Teleworking for this position
ID 40579
Work Location US-VA-Arlington
Are you ready for your next challenge? Serco is seeking an experienced professional to support OPNAV N96 who is responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, cruisers, destroyers, frigates, command ships, patrol craft, and littoral combat ships. N96 executes planning, preparation, and execution in support of this mission. The candidate for this position will provide on-site support, logistic analysis, and integration support to N96 in accordance with DoD program management policies for logistic support to Navy surface ship equipment and systems. Specific tasks:- Develop and maintain a detailed process map and playbook for planning, programming, and budgeting of interim and outfitting spares.- Identify, justify and manage the logistics resource requirements needed to maintain and operate surface ship systems, with emphasis on spare parts requirements and resourcing.- Monitor and report on programs and projects to ensure proper logistic support is included in program management and resourcing. Coordinate weekly with SEA06 and track OPN-8 procurements- Develop weekly cannibalization reports from TYCOMs. Identify common problems. Recommend course of action to correct supply issues.- Generate metrics, as needed. Develop program briefs on spares status as requested.- Manage status of CG Mod and DDG Mod interim spares procurement. Coordinate with PMS407,PMS443, and SEA06. Generate status reports as requested to track procurements.- Develop methods for securing the kind of data needed to assure that management will be able to effectively develop and/or execute various phases of the program/project.- Support studies that examine all phases of a system or platform’s lifecycle.- Maintain and track internal and external taskers.- Maintain daily liaison with Operations, Maintenance and Modernization branch leadership.- Participate in Government/Contractor meetings as well as other interagency government meetings as required.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40613
Work Location US-AL-N/A
If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you! As a Full Stack Java Developer, you will be part of a talented Agile software development team performing DevSecOps. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our soldiers. Serco supports the US Air Force as a sub for their DMAPS TAA - Powerbuilder Migration contract which is looking for a Full Stack Java Developer to participate in the full Agile application development life cycle for new development design and testing of Java Web Applications, using Java Spring Boot, RESTful API, PostgreSQL, Apache Camel, Kafka, Angular, Hibernate, PostgreSQL, etc. You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the US Air Force Program as providing top quality services in support of the customers.  In this Full Stack Java Developer role, you will:- Work collaboratively as a full stack developer on Agile teams and have the ability to complete user stories and develop usable code independently with minimal oversight and guidance.- Develop and manage development tasks in a fully automated CI/CD pipeline using tools such as Jenkins and Puppet.- Perform development using Agile Scrum.- Contribute to an atmosphere of cross-functional teamwork within the organization; contributes to acceptance/functional testing duties and part of incremental feature development.- Adhere to, promotes, and maintain development standards and best practices, participates in regular code reviews.- Assist development/test teams in activities with acceptance testing, load testing, troubleshooting, and performance tuning as required.- Communicate committed stories for the upcoming sprint to backlog owners and stakeholders. ** Position is 100% remote & contingent on Prime Contractor approval **
Category
Information Technology
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-AL-Huntsville
Telework
Yes - May Consider Full Time Teleworking for this position
ID 40626
Work Location US-VA-Herndon
Serco has hundreds of job opportunities available in Zone 2 one of the most active zones in the country ­to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives. PA TAC IV will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In these roles, you will provide expertise in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geo-technical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists 
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 40602
Work Location US-CO-Colorado Springs
Join Serco as a Fleet Mechanic I in Colorado Springs, CO! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports a large municipal and utility fleet (4,000+ units) performing preventative maintenance, diagnosing and repair of a diverse equipment set (light, medium and heavy duty diesel/gas cars/trucks; off-road construction equipment, snow plows, ATVs, Motorcycles, Generators, VAC trucks, and ancillary equipment).   You will be part of a team that has been voted one of the best 10 service companies to work for in the United States for the last 5 years! In this role, you will:- Perform operational and functional inspections, repairs and maintenance on fleet vehicles and equipment- Perform inspections, repair and maintenance operations on a variety of powered, non-powered equipment, and vehicles- Ability to work on a diverse equipment set, which includes mowers, cranes, backhoes, trailers, trenchers, bulldozers, excavators, wood chippers, asphalt laying equipment, diggers and pole setting equipment, aerial manlifts, cranes, medium and heavy trucks and mounted/non-mounted attachments.- Operate and perform diagnosis on equipment, maintain and repair hydraulic systems, routes and replaces hydraulic lines, check system for leaks and proper operation.- Perform diagnosis and repair complex electrical systems.- Perform minor welding repairs when required in a field environment.- Perform routine vehicle and equipment preventive maintenance inspections checking, DOT inspections and replaces fluids, checks lights and other electrical system components, etc.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- A certain degree of creativity and latitude is expected.- Work under general supervision and is a self-starter. - The list of duties does not include ALL duties that may be assigned to this position.
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 40618
Work Location US-CO-Colorado Springs
Network Engineer - Colorado Springs, CO Serco is seeking a Network Engineer to play a critical role in the design, planning, implementation, documentation and troubleshooting of a modernized video surveillance system in support Army IMCOM worldwide.  In this role, you will:- Design, plan, implement, document and troubleshoot networks, with particular emphasis on configuration, network architecture, outage response and resolution, and the application of new technologies to network deployment.- Administer various devices, services, and switches Soft Skills: - Problem-solving and ability to work with a team - Provide technical support and assistance to deployment team located worldwide.- Work with technical team and other personnel for problem resolution- Communicate complex technical solutions in a way the various users understand- Being willing to and able to quickly adapt to situations
Category
Engineering
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 40616
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer. - This position is contingent upon your ability to obtain/maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.In this role, the IC Cloud Engineer will:- Support IC Cloud activities to include external engagements, working groups, periodic technical reviews, and actions; and internal Govt system engineering actions, working groups, and activities- Coordinate with Capabilities and Architecture team and technical leaders across the organization initiatives to include architecture modernization, security enhancements, and incorporation of new requirements.- Facilitate engineering efforts to add system instrumentation across IC GovCloud to support enhanced metrics, mission impact insight, and Fee-for Service initiatives.- Coordinate with IC Gov Cloud Program Managers, Outreach teams, and other stakeholders, internal and external, to support programmatic activities and reviews, strategic planning activities, customer engagement, and related activities  
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 40577
Work Location US-VA-Norfolk
Are you looking for an opportunity to be a key player in Navy’s surface ship readiness. At Serco, we are looking for the brightest, most innovative, and driven with an appetite for wrestling complex problems. In this role, you will contribute to resolution of Fleet concerns while supporting the NAVSEA SEA 21 Liaison Officers (LNOs) to the Commander, Naval Surface Force Atlantic (CNSL) in Norfolk VA. This position has a direct impact on the effectiveness of Ships and Sailors. In this role, you will perform multi-faceted assignments requiring the analysis of complex systems and projects. You will utilize effective concepts and principles in the performance of a variety of projects and work directly with customers and team members to define problems, engage stakeholders, and drive solutions. You will be an ideal candidate if you are an experienced Navy Propulsion Engineer with surface ship experience, are focused on impactful solutions, have attention to detail with strong analytical skills, and great problem-solving skills. This position provides daily support to the customer and provides support across all non-nuclear surface ships. In this position you will:- Collaborate with stakeholders regarding technical, logistics, and other fleet issues and coordinate resolution of these issues- Extract operational data, conduct research and conducting analysis, and present analysis up the Chain of Command, including the Flag level- Provide guidance and recommendations to the customer- Coordinate and participate in working groups, program development forums, analytical activities and other forums as required to accomplish contract requirements- Comply with security procedures and requirements
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 38660
Work Location US-VA-Clintwood
 If you love a high energy and professional environment - Serco has a great opportunity for you! The Customer Service Rep. I – Full Time will be on a dynamic team, supporting customers based at our Clintwood, VA location. Bring your expertise and collaborative skills to make an impact towards servicing our participants. The FRTIB administers the Thrift Savings Plan, the world’s largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. The FRTIB’s mission is to administer the TSP solely in the interest of its participants and beneficiaries. Job Description:  In the Customer Service Rep. I – Full Time role you will: Answer calls and inquiries from the customer with concerns and questions.  Facilitates resolution to routine problems. Maintains customer information in computer system. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The hourly rate is  $12.50/HR  Plus  $4.22 per hour for health and welfare (H&W)  
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Clintwood
Telework
No - Teleworking not available for this position
ID 40568
Work Location US-VA-Alexandria
If you are looking for a high profile and challenging career involved with the design of vessels for the US Navy- Serco has a great opportunity for you!  This Administrative Assistant III will be on the dynamic Maritime Engineering Operation (MEO) Team, supporting the designing of ships and ship systems at our Alexandria, Virginia location. As an Administrative Assistant III, you will possess demonstrated experience with multi-tasking across programs in a matrix organization, dynamically interacting with customers, equipment manufacturers and the Serco MEO Team.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.Bring your expertise and collaborative skills to make an impact for our Navy towards the future! Serco supports the US Navy and other commercial maritime customers on a variety of contracts, on a variety of different vessels.  Our MEO Team is involved in all stages of ship and ship system design. The Administrative Assistant performs a variety of complex and confidential administrative duties such as typing correspondence, generating reports, and maintaining computer-based and paper files. Coordinates, schedules, and performs special tasks.  Resolves complicated and sensitive questions and problems.  Familiar with a variety of the field`s concepts, practices, and procedures.  Relies on experience and judgment to plan and accomplish goals. The Administrative Assistant will be working with or taking direction from the MEO technical engineering staff. You will be part of a 175 to 200 member team that works closely with our customers and other Serco teams to deliver quality ship and ship system designs. In this role, you will:- Assist in the preparation of management plans and reports.- Perform analysis, development, and review of program administrative operating procedures. - Develop, draft, write, and edit reports, proposals, and other documents in support of a client's requirements. - Interface with personnel to coordinate meetings and events, maintain logs, records, and files, provide end user support, and perform general administrative duties.- Assist in budgetary, billing, and financial management. - Initiate, process, and complete moderately complex purchase orders; determine prices from available vendors which meet cost and quality guidelines; place orders; verify receipt of purchase. - Coordinate with accounts payable to resolve any credit holds or complex pricing problems to ensure prompt payment and avoid delays to end user; coordinate with receiving departments to resolve receipt problems promptly so as to not cause any delay to end users. - Maintain communication with suppliers during course of procurement action to ensure timely delivery in compliance with the requirements of the procurement document.- Coordinate the procurement of materials, products/services and equipment necessary for the operation of the project or program.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 40573
Work Location US-VA-Chesapeake
Serco is looking for a Marine Tradesmen-Entry Level team member to join a high-profile and challenging project supporting the US Navy.  The Marine Tradesmen-Entry Level will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will: - Perform general manual labor including loading, unloading, lifting, and moving supplies and materials including standing fire watch and install electric cable when needed.- Responsible for fabrication and assembly of various electromechanical and electronic assemblies. - May perform duties as a fire watch and pull cables.    - Work under immediate supervision while relying on experience and judgment to plan and accomplish goals in a safe work environment.- Uses basic power tools to include grinders and drills and paint small areas as needed- Moves and arranges heavy pieces of office and shipboard furniture, electric equipment, and other types of machinery and equipment.- Sweeps and cleans up behind technicians.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 40547
Work Location US-DC-Washington
Business Development Coordinator  If you are looking for an exciting and challenging career Serco, Inc is searching for a Business Development Coordinator to join our dynamic fast-paced Serco Maritime, Engineering, Technology, and Sustainment (METS) Business Development Team to support marketing and growth initiatives.  You will report to the METS Vice President, Business Development. In this role you will:- Support the Business Development Team by assisting with all aspects of business planning to include researching new sources of prospective customers, analyzing the competitive landscape, market trends, customer behaviors, and preparing reports by collecting, and analyzing data. Updating opportunity management CRM systems, or file data as appropriate.- Assist with planning and managing trade shows, conferences, events, and internal and external business meetings by identifying, coordinating, and assembling requirements, developing assignments and schedules. Organize and plan promotional presentations.- Assist with strategy development by assembling market data, sales forecasts, and assisting with presentation development.- Manage a library of business development and marketing material ensuring the material is accurate and current while coordinating new material creation as needed. Track the status of non-disclosure and teaming agreements, budget requests, gate reviews, and action items.- Assist opportunity capture and solution teams by supplying requested data during proposal development. Assist with proposal reviews.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
No - Teleworking not available for this position
ID 40601
Work Location US-CA-San Diego
Serco Inc. is seeking a highly motivated UUV Mechanical Engineer with a technical maritime background in designing, testing, and/or maintaining and deploying mechanical equipment for autonomous machines and mechanical prototypes for integration onto robotic platforms to support Naval Information Warfare Center, Pacific (NIWC PAC). This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in the San Diego, CA geographic region. This position is contingent upon your ability to maintain an active clearance. This position is also contingent upon award of contract.  The Mechanical Engineer will support various underwater, unmanned technology developments requiring research, analysis, engineering development, and test and evaluation support and subject matter expertise to construct an approach to readily assimilate existing and emerging technology that will interface with or become part of a common operator interface. Works with systems engineers, logisticians, and engineering support, including software development, for system development, man and machine interface development, test and evaluation, requirements capture, production, maintenance, and system support. Reports to a Project Manager or the lead systems engineer under limited supervision. This position will support onsite NIWC PAC customer facilities in San Diego, CA along with remote support. In this role, you will:Design and collaborate in the mechanical components of unmanned vehicles (UxVs) as well as machinery to insert or extract vehicles from operational and test environments. Apply knowledge of engineering drawings and rapid prototyping principles to design instruments, controls, and equipment supporting autonomous systems in various labs, on ships and ocean vessels, and in saltwater environments. Conduct product testing and create models. Be involved in fabrication, operation, application, installation, and/or repair of mechanical products. Have a certain degree of creativity and latitude. - Analyze unmanned vehicle (UxV) system and mechanical designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing- Create, modify, and use mechanical drawings and associated software and tools to manage design configurations- Analyze results from UxV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements - Investigate system failures, evaluate corrective alternatives, and implement actions to ensure UxV systems maintain safe, effective operations and minimize/eliminate potential future system failures- Conduct mechanical and electrical maintenance of all undersea systems and supporting equipment- Work within technical support teams to meet mission requirements and resolve technical issues- Formulate methods and processes which will increase operational effectiveness, safety, efficiency, and readiness- Perform platform and payload upgrades as requested by the government customer
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40582
Work Location US-DC-Washington Navy Yard
Senior Systems Engineer - Naval Nuclear Propulsion If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which requires technical rigor and will build on your current level of expertise, Serco has a great opportunity for you!   SEA 05Z5 supports the design, development, testing, oversight, and procurement of the COLUMBIA Class submarine's Integrated Power System (electrical distribution system and electric drive) and provides engineering oversight of VA and CVN ships service turbine generator (SSTG) control systems. You will be on a dynamic team working for Serco’s customer in Team Submarine, onsite at the Washington Navy Yard.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will work closely with: - Naval Reactors,- PMS 397, - The shipbuilder, and - Component vendors to ensure the highest standards are maintained.   John Cottingham ( linkedin.com/in/johnmcottingham) leads this team as a Navy veteran.   The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
No - Teleworking not available for this position
ID 40600
Work Location US-CA-San Diego
Serco Inc. is looking for a highly motivated UUV Test Engineer to support the Naval information Warfare Center (NIWC), you will work on a broad portfolio of Autonomous Maritime Systems (AMS) programs in San Diego, CA geographic region.  This position is contingent upon your ability to maintain an active clearance. This position is also contingent upon award of contract.  The UUV Test Engineer provides support in testing unmanned air, surface, and undersea vehicles (UxV) and systems within project/program, conducting developmental/operational testing, providing analysis and solution recommendations. Expertise and work efforts are focused on the analysis of customer's business goals, objectives, needs and the general business environment to solve technical problems. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited supervision. This position will support onsite NIWC customer facilities in San Diego, CA along with some remote support. In this role, you will: Be familiar with a variety of the field testing concepts, practices, and procedures. Develop, maintain, and upgrade automated test scripts and architectures for UxV products. Evaluate, recommend, and implement automated test tools and general test strategies. Develop, publish, and implement test plans, analyze test results, and generate test reports for systems under test. Rely on extensive experience and judgment to plan and accomplish goals.- Provide autonomous systems and maritime subject matter expertise in testing of unmanned vehicle (UxV) systems- Analyze UxV system designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing- Analyze results from UxV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements- Investigate system failures, evaluate corrective alternatives, and implement actions to ensure UxV systems maintain safe, effective operations and minimize/eliminate potential future system deficiencies- Formulate methods and processes which will increase safety, efficiency, and readiness
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40581
Work Location US-DC-Washington Navy Yard
Principle Systems Engineer - Naval Nuclear Propulsion If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which requires technical rigor and will build on your current level of expertise, Serco has a great opportunity for you!   SEA 05Z5 supports the design, development, testing, oversight, and procurement of the COLUMBIA Class submarine's Integrated Power System (electrical distribution system and electric drive) and provides engineering oversight of VA and CVN ships service turbine generator (SSTG) control systems.  You will be on a dynamic team working for Serco’s customer in Team Submarine, onsite at the Washington Navy Yard.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. John Cottingham ( linkedin.com/in/johnmcottingham) leads this team as a Navy veteran.   The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will work closely with: - Naval Reactors,- PMS 397, - The shipbuilder, and- Component vendors to ensure the highest standards are maintained.    
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
No - Teleworking not available for this position
ID 39706
Work Location US-CO-Colorado Springs
Join Serco as a Light/Medium Vehicle Fleet Mechanic II in Colorado Springs, CO! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports a large municipal and utility fleet (4,000+ units) performing preventative maintenance, diagnosing and repair of a diverse equipment set (light, medium and heavy duty diesel/gas cars/trucks; off-road construction equipment, snow plows, ATVs, Motorcycles, Generators, VAC trucks, and ancillary equipment).   You will be part of a team that has been voted one of the best 10 service companies to work for in the United States for the last 5 years! In this role, you will:- Perform operational and functional inspections, repairs, and maintenance on light to medium duty fleet vehicles and various construction equipment- Ability to work on a diverse equipment set, which includes mowers, trailers, trenchers, wood chippers, aerial manlifts, police sedans, light/medium trucks, SUV’s, Vans, sedans, snow plows, sanders, mounted/non-mounted attachments, specialty equipment, etc.- Operate and perform diagnosis on equipment, maintain and repair hydraulic systems, route and replace hydraulic lines, check system for leaks and proper operation.- Perform advanced diagnosis and repair of complex electrical systems with OEM diagnostic tools and software (Ford, Dodge, GM, etc.).- Perform welding repairs when required- Perform routine vehicle and equipment preventive maintenance inspections, DOT inspections and replace fluids, checks lights and other electrical system components, etc.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- A certain degree of creativity and latitude is expected.- Work under general supervision and is a self-starter. - The list of duties does not include ALL duties that may be assigned to this position.To be successful in this role you will have:- At least 4 - 6 years of related experience- High school diploma or its equivalent- Valid unrestricted CDL driver’s license with good driving record- Basic Windows System and Microsoft Office Knowledge- Must be able to effectively communicate with customers- Must possess necessary skills to operate and interpret diagnostic equipment- Candidates must provide common technician hand tools
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 40596
Work Location US-CA-San Diego
Serco Inc. is looking for a highly motivated Field Service Engineer to support the Naval information Warfare Center (NIWC), you will work on a broad portfolio of Autonomous Maritime Systems (AMS) programs in San Diego, CA geographic region.   This position is contingent upon your ability to maintain an active clearance. This position is also contingent upon award of contract.   The Autonomous Systems Engineer will support various unmanned technology developments for underwater mine countermeasures requiring research, analysis, engineering development, and test and evaluation support and subject matter expertise to construct an approach to readily assimilate existing and emerging technology that will interface with or become part of a common operator interface. Expertise and work efforts are focused on the analysis of customer's business goals, objectives, needs and the general business environment to solve technical problems. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited supervision. This position will support onsite NIWC customer facilities in San Diego, CA along with remote support.  In this role, you will: Be familiar with a variety of systems engineering concepts, practices, and procedures. Develop, maintain, and upgrade architectures for UxV products. Evaluate, recommend, and implement automated test tools and general test strategies. Develop, publish, and implement test plans, analyze test results, and generate test reports for systems under test. Rely on extensive experience and judgment to plan and accomplish goals.  - Provide autonomous systems and maritime subject matter expertise in the systems engineering of unmanned vehicle (UxV) platforms- Analyze UxV system designs, specifications, and technical data to determine the developmental/operational readiness of UxV systems  - Analyze results from UxV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements - Investigate systems failures, evaluate/recommend corrective alternatives, and implement actions to ensure UxV systems maintain safe, effective operations and minimize/eliminate potential future system deficiencies - Formulate methods and processes which will increase safety, efficiency, and readiness
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 39777
Work Location US-OH-Euclid
If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The Facilities Specialist will be on a dynamic team, working under the direction of the Site Services Lead within the Site Services department (SSD). The SSD supports and enables the various operations teams to deliver on processing PBGC’s pension benefits applications and payments, along with all associated tasks and functions.  Bring your expertise and collaborative skills to make an impact towards your career. Serco and PBGC protect the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be part of a 40-member team that works closely with the customer and other Serco teams to deliver a wide variety of tasks. The SSD’s primary areas of responsibility include: Communications, Information Assurance, Information Technology and Facilities. Specialists support the various functional areas as business needs determine. The site services lead, working with the site services manager, will assign tasks and projects based upon a combination of need, skills, and areas of strength.  As a Facilities Specialist III you will: - Support/participate in tasks and projects related to facilities security management including but not limited to physical site security and systems security.- Develop, log, track, enhance safety protocols related to onsite presence in facilities related to PII physical and systems protection.- Interface, log and track risks, issues and opportunities related to facilities.- Support/assist in execution and testing of facilities drills related to emergency preparedness- Communicate and liaise with WSD (PBGCs facilities management group).- Order/manage and track supplies for operational support as needed in the normal course of business.- Provide PII training, reminders, and recommendations for Improvement- Provide support for logistical efforts related to the worksite.- Identification of efficiencies.- Flexibility, initiative, and the ability to work independently on assigned projects or tasks.- Strong communication and organizational skills are needed to be successful.Due to the current pandemic situation, candidates may be assigned to work remotely on a temporary basis. However, on site work will be required at the Euclid, Ohio location once safety restrictions are lifted 
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Euclid
Telework
No - Teleworking not available for this position
ID 40591
Work Location US-CA-San Diego
Serco Inc. is looking for a highly motivated Senior Test Engineer to support the Naval information Warfare Center (NIWC), you will work on a broad portfolio of Autonomous Maritime Systems (AMS) programs in San Diego, CA geographic region.   This position is contingent upon your ability to maintain an active clearance. This position is also contingent upon award of contract.   The Senior Test Engineer provides support in testing unmanned air, surface, and undersea vehicles (UxV) and systems within project/program, conducting developmental/operational testing, providing analysis and solution recommendations. Expertise and work efforts are focused on the analysis of customer's business goals, objectives, needs and the general business environment to solve technical problems. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited supervision. This position will support onsite NIWC customer facilities in San Diego, CA along with remote support.  In this role, you will: Be familiar with a variety of the field testing concepts, practices, and procedures. Develop, maintain, and upgrade automated test scripts and architectures for UxV products. Evaluate, recommend, and implement automated test tools and general test strategies. Develop, publish, and implement test plans, analyze test results, and generate test reports for systems under test. Rely on extensive experience and judgment to plan and accomplish goals.  - Provide autonomous systems and maritime subject matter expertise in testing of unmanned vehicle (UxV) systems- Analyze UxV system designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing  - Analyze results from UxV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements - Investigate system failures, evaluate corrective alternatives, and implement actions to ensure UxV systems maintain safe, effective operations and minimize/eliminate potential future system deficiencies - Formulate methods and processes which will increase safety, efficiency, and readiness
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40588
Work Location US-CA-San Diego
Serco Inc. is looking for a highly motivated Senior Test Engineer to support the Naval information Warfare Center (NIWC), you will work on a broad portfolio of Autonomous Maritime Systems (AMS) programs in San Diego, CA geographic region.   This position is contingent upon your ability to maintain an active clearance. This position is also contingent upon award of contract.   The Senior Test Engineer provides support in testing unmanned air, surface, and undersea vehicles (UxV) and systems within project/program, conducting developmental/operational testing, providing analysis and solution recommendations. Expertise and work efforts are focused on the analysis of customer's business goals, objectives, needs and the general business environment to solve technical problems. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited supervision. This position will support onsite NIWC customer facilities in San Diego, CA along with remote support.  In this role, you will: Be familiar with a variety of the field testing concepts, practices, and procedures. Develop, maintain, and upgrade automated test scripts and architectures for UxV products. Evaluate, recommend, and implement automated test tools and general test strategies. Develop, publish, and implement test plans, analyze test results, and generate test reports for systems under test. Rely on extensive experience and judgment to plan and accomplish goals.  - Provide autonomous systems and maritime subject matter expertise in testing of unmanned vehicle (UxV) systems- Analyze UxV system designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing  - Analyze results from UxV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements - Investigate system failures, evaluate corrective alternatives, and implement actions to ensure UxV systems maintain safe, effective operations and minimize/eliminate potential future system deficiencies - Formulate methods and processes which will increase safety, efficiency, and readiness
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40590
Work Location US-CO-N/A
Engineering Technician II - TRAVEL The Engineering Technician II works on a team performing IT systems modernization at DoD facilities worldwide. Work involves installing video surveillance cameras, desktop computing systems and peripherals, cabling, and rack-mounted equipment at U.S. Army Installations Worldwide. The Engineering Technician II performs standardized or prescribed assignments involving a sequence of related operations, follows standard work methods on recurring assignments but receives explicit instructions on unfamiliar assignments. Technical adequacy of routine work is reviewed on completion; non-routine work may be reviewed in progress. This technician performs at this level, one or a combination of such typical duties as: - Following specific instructions, assembles or constructs simple or standard equipment or parts, servicing or repairing simple instruments or equipment- Gathering and maintaining specified records of engineering data such as tests, drawings, etc., performing computations, plotting data, and verifying that test data meets acceptance criteria.- Unpacking and re-packaging equipment for test and shipment to customer facilities.- Pull and terminate CAT6 cabling using existing and/or installing cable pathways.- Terminate CAT 6 using T568B color code standard. Attendance- Regular attendance in accordance with established work schedule is mandatory.- Position will require night, weekend work as required to meet contract schedule.- You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work. Other Essential Functions- Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be organized with the ability to coordinate, prioritize, and execute multiple tasks. Ability to communicate verbally and in writing to work effectively.- Candidate must be able to interface effectively with individuals at various levels.- Grooming and dress must not pose a safety hazard to employees working in the same general area.- Must be able to be on the road for 4 months straight at a time. When overseas it could be longer.
Category
Engineering
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 40418
Work Location CA-ON-Pembroke
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Pembroke
Telework
No - Teleworking not available for this position
ID 40381
Work Location CA-ON-Toronto
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Metro East
Telework
No - Teleworking not available for this position
ID 40364
Work Location CA-ON-Toronto
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. 
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 40362
Work Location CA-ON-Ottawa
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa Walkley
Telework
No - Teleworking not available for this position
ID 40586
Work Location US-CA-San Diego
Serco Inc. is looking for a highly motivated Senior Test Engineer to support the Naval information Warfare Center (NIWC), you will work on a broad portfolio of Autonomous Maritime Systems (AMS) programs in San Diego, CA geographic region.   This position is contingent upon your ability to maintain an active clearance. This position is also contingent upon award of contract.   The Senior Test Engineer provides support in testing unmanned air, surface, and undersea vehicles (UxV) and systems within project/program, conducting developmental/operational testing, providing analysis and solution recommendations. Expertise and work efforts are focused on the analysis of customer's business goals, objectives, needs and the general business environment to solve technical problems. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited supervision. This position will support onsite NIWC customer facilities in San Diego, CA along with remote support.   In this role, you will: Be familiar with a variety of the field testing concepts, practices, and procedures. Develop, maintain, and upgrade automated test scripts and architectures for UxV products. Evaluate, recommend, and implement automated test tools and general test strategies. Develop, publish, and implement test plans, analyze test results, and generate test reports for systems under test. Rely on extensive experience and judgment to plan and accomplish goals.  - Provide autonomous systems and maritime subject matter expertise in testing of unmanned vehicle (UxV) systems- Analyze UxV system designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing  - Analyze results from UxV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements - Investigate system failures, evaluate corrective alternatives, and implement actions to ensure UxV systems maintain safe, effective operations and minimize/eliminate potential future system deficiencies - Formulate methods and processes which will increase safety, efficiency, and readiness
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40554
Work Location US-CO-Peterson AFB
Engineering Tech II - Audio Visual (AV) Systems & Cabling - Colorado Springs, CO This cleared Engineering Tech II position will be supporting the buildup and modernization of facilities across Colorado Springs. You will bepart of a team that works closely with the customer and other Serco teams to deliver quality systems.The Engineering Technician II works on a team supporting structured cabling installations. Performs standardized or prescribed assignments involving a sequence of related operations. Follows standard work methods on recurring assignments but receives explicit instructions on unfamiliar assignments; technical adequacy of routine work is reviewed on completion; non-routine work may also be reviewed in progress. In this role you will:- Contribute in all phases of the infrastructure installation or upgrade- Pulling and dressing of Category and Fiber Optic cabling- Installation of racks, cable conveyance, and all peripheral equipment- Rack and Stacking of equipment in racks- Termination of copper cable up to CAT6A and SM/MM Fiber single strand to MPO/MTP- Testing and recording of all cables- Installation of Audio Visual (AV) systems equipment and cabling
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Peterson AFB
Telework
No - Teleworking not available for this position
ID 40563
Work Location US-LA-New Orleans
Serco is a dynamic, progressive company that values teamwork and mutual support. Our U.S. Marine Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-LA-New Orleans
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40583
Work Location US-AL-Montgomery
Tier 2 Help Desk Serco-NA is actively seeking a motivated individual to provide supervisory Help Desk support to end users on a variety of issues, be familiar with help desk concepts, practices, and procedures. In this role, you will work with our dynamic NexGen team to support help desk activities for the Air Force end users. You will play a critical role in ensuring the Civil Engineering community has excellent customer support for the TRIRIGA application across more than 180 bases worldwide.In the, Service Desk Tier 2 position, you will be joining our Workplace and Facilities Management (WFM) Solutions Team on the NexGen IT contract.  Our NexGen IT Team is a high energy and focused on helping our Air Force client maintain their global infrastructure with the right tools and processes.  We are growing and need bright, energetic, and engaged members for this exciting Team.How would you like to work in an energetic, teamwork-oriented environment that values your collaborative and analytical abilities?In this role, you will:- Identify, research, and resolve technical problems.- Work effectively as part of a large team and independently.- Respond to telephone calls, emails, and personnel requests for technical support.- Document, track, and monitor the problem to ensure a timely resolution. - Rely on your experience and judgment to plan and accomplish goals. - Lead and direct the work of others, occasionally - Prepare, select, organize, and present information concisely.- Use will use your excellent interpersonal and administrative skills to meet needs of the program office.- Provide strong communication skills (verbal and written) to deal effectively, comfortably, and confidently with people at all levels of responsibilities, authority, and rank.- You will have the ability to facilitate and coordinate efforts with key government and non-government stakeholders.- Have the ability to work with minimal supervision.    
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Montgomery
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40572
Work Location US-LA-N/A
Serco is a dynamic, progressive company that values teamwork and mutual support. Our U.S. Navy & Marine Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Temporary/Term Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-LA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 40534
Work Location US-VA-Norfolk
Serco is seeking an experienced Systems Administrator to support a sustainment task order under our NESS contract. Under the contract Serco provides life cycle management, integration, acquisition, and technical support for anti-terrorism and force protection for Naval Electronic Surveillance Systems.  Requirements for the task order are as follows:- Provide server database support at Naval Station Norfolk, Virginia for installation access control which includes PII- Work with Government and other Contractor personnel to ensure compliance with allcurrent Information Technology (IT) & Information Assurance (IA) policies as applicable/required- Maintain and update server (via approved IA Patches) when required as well as all associatedworkstations
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 40512
Work Location US-AE-APO
Commander Navy Installations Command (CNIC) N3S AT/FP Ashore Program Management Office (PMO), Naval Facilities Engineering Command (NAVFAC) Expeditionary Warfare Center (EXWC), and CNIC Regional Program Managers (RPMs). The primary goal of the CNIC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain AT/FP Ashore Program systems in accordance with their operational requirements.  As the AT/FP GSC Systems Administrator III you will support the CNIC N3S Public Safety Systems Ashore Programs and their mission is to design, procure, integrate, install, and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. This position is based out of NSA Bahrain.  You will be responsible for the following:  - Setting up and maintaining a system or specific components of a system (e.g. installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).- Provide critical preventive and corrective maintenance, information assurance, asset management, technical systems updates, service call resolution, and configuration management for C4I systems worldwide.- Provide Operation and Maintenance support including patch management/testing, STIG implementation and mitigation, information assurance/security, anti-virus, and data backup solutions.- Provide system administration and engineering support for Windows 10 and Windows Server 2016/2019.- Will be expected to rely on experience and judgment to plan and accomplish goals. May lead and direct the work of others.  
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
BH-Bahrain-
Telework
No - Teleworking not available for this position
ID 40571
Work Location US-LA-Baton Rouge
Join Serco as a Motor Assistance Patrol Operator in Baton Rouge, Louisiana! Preview this exciting opportunity here: https://youtu.be/KOLRuH975NM This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.  You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. In this role you will:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid .- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.    
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-Baton Rouge
Telework
No - Teleworking not available for this position
ID 40417
Work Location CA-ON-Smiths Falls
 Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Smiths Falls
Telework
No - Teleworking not available for this position
ID 40406
Work Location CA-ON-Oshawa
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. 
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 40403
Work Location CA-ON-Newmarket
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. 
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Newmarket
Telework
No - Teleworking not available for this position
ID 40398
Work Location CA-ON-Scarborough
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. 
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Scarborough
Telework
No - Teleworking not available for this position
ID 40397
Work Location CA-ON-Scarborough
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. 
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Scarborough
Telework
No - Teleworking not available for this position

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