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Serco is seeking a Financial Planning Manager in support of the Director, Financial Planning, who will utilize their data analysis modeling and reporting experience to help the organization understand financial results and plan for future growth. This role calls for a well-rounded performer who thrives in a fast-paced, demanding environment. Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture. The selected individual will consistently demonstrate high levels of technical and professional knowledge and quickly assimilate new information. The successful candidate will have a strong financial analysis background with significant experience in government contracting and financial planning and analysis applications. The Financial Planning Manager will work with the Director, Financial Planning to engage cross-functionally with business leaders and subject matter experts both inside and outside of Finance. Based in our Herndon, VA Headquarters, the person in this role will work closely with users in accounting operations and business finance to analyze financial and non-financial data as well as implement system enhancements and participate in improvement initiatives related to finance and related business systems. The person in this role must have the ability to manage tight deadlines and have strong analytical, technical and problem solving skills complemented by excellent written and verbal communication skills. This position is responsible for retrieving, analyzing and presenting data from our primary financial and planning applications, Deltek Costpoint and SAP BPC. This role requires proficiency with data analysis modeling, design and documentation. As a key member of the Financial Planning team, this individual will be responsible for the development of highly confidential internal reporting used by senior management throughout the organization to understand results and influence long term and strategic decisions. They will conduct business studies on past, future and comparative performance, identify trends, analyze and interpret data, conduct benchmarking and process analysis, and recommend actions supported by sound financial analysis. This position positively affects the company performance and positions the incumbent for future growth and development opportunities.Responsibilities of this role include:- Support financial forecasting, report on financial performance for leadership reviews, consolidate and analyze financial data, and create operational metrics based on key performance indicators.- Identify relevant insights and compile analytical reports and forward-thinking forecasts based upon financial trends that enable others to make sound decisions.- Assemble and summarize data through data mining and business intelligence to structure sophisticated reports and financial models for decision support.- Increase productivity by improving current methods used in the collection of data, coordinating information requirements, developing automated financial reporting/forecasting tools, and creating standard and ad-hoc reports.- Evaluate financial status and risks by analyzing actual results in comparison with budgets and forecasts while working closely with the Finance team to ensure accurate financial reporting and decision support.- Work with data sets to address difficult, non-routine analysis problems using sound statistical approaches.- Make business recommendations with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information.- Maintain working knowledge of our financial policies, Disclosure Statements and processes to assure understanding and manage potential impacts of changes to and developments for supported systems.- Building successful working relationships with key functional and operational stakeholders.
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Position Summary Provides analyses of various production schedules for ships in maintenance availabilities to the Director, Industrial Assessment, a new directorate within NAVSEA 21 that reports directly to the Flag Officer assigned as Director, Ship Maintenance and Modernization. Uses Earned Value Management (EVM) techniques to assess the performance of projects and participates in the development of innovative solutions to increase productivity. Duties and Responsibilities Develop Integrated Production Schedule (IPS) assessment templates. Maintain Microsoft Access databases of historical Integrated Master Schedule (IMS) submissions. Analyze weekly and monthly maintenance availability schedules, manpower plans, and productivity data. Assist in the development and integration of NAVSEA Standard Item 009-60 schedule submissions with the Commander, Navy Regional Maintenance Center’s (CNRMC’s) Port Workload Charts. Assist in the characterization and assessment of private shipyard workforce capacities. Assist in the development of a scheduling “Community of Practice” to standardize and document scheduling best practices, policies, and procedures. Assist CNRMC in standing up an organic schedule assessment capability. Perform workload, capacity, and scheduling assessments in support of acquisition strategy development. Assists in the preparation of reports, briefings, and project plans to describe activities planned and accomplished. Position is in Washington, D.C.
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Directly reports to SEA 21 Ship Program Manager (SPM) (PMS407) and the homeport Senior Program Manager Representative (PMR) on the status of pre-planning, production, financial, testing and completion of modernization work accomplished by Master Ship Repair (MSR) Shipyards and Alteration Installation Teams (AIT’s). Requires interface with the responsible Naval Supervising Activity (NSA) for all MSR production and various Naval Commands and Type Commanders for AIT work. Position requires close coordination with NAVSEA Program Manager Representatives (PMRs). Provide Advance-Planning support for all surface ship modernization alterations. Pre-planning efforts include performing shipchecks, evaluating past installation Lessons Learned on other surface ships, developing alteration work specifications and supporting advanced planning document preparation. Other planning efforts include Manpower and Availability Analysis and RFP Contract development with responsible NSA.As part of advanced planning, represent SEA 21 at Advance Planning meetings (IPTDs,WPICs, WPERs, etc) and Program Review meetings at the worksite and other locations. During execution, this position is responsible for the Modernization work package adherence to milestones. Manages and reports all production progress and impacts to established milestones. Reviews and approves NAVSEA related Condition Found Reports (CFR) for cost, production and testing schedule impacts. Requires constant interface with Planning Yard On-Site Representatives to review/approve design changes or growth work. Negotiates costs with responsible NSA and assigned MSR. Identifies changes, tracks and reports all growth and new work sequences to SEA 21 and responsible NSA. Review and coordinate all systems / equipment testing is properly scheduled by responsible NSA, MSRs, In-Service Engineering commands sponsoring AITs, TYCOMs and Ships Force.Participate in Lessons Learned conferences and other post-Availability meetings, including the review of red-lined drawings and the capture of any design changes made via the LAR/RLAR process. Information is shared for future Mod and FMP avails. Duties and Responsibilities - Coordinate and implement all technical efforts to support the pre-planning and execution of NAVSEA modernization. Includes identification of alteration work packages, repair work, work specifications, design requirements, alteration material requirements and identification of all required ILS. Individual will coordinate all work efforts with Regional Maintenance Centers, government AIT sponsors, Ships Force, ISEA tech codes, shipyard contractors and Planning Yard On-Site reps to ensure technical accuracy of all SHIPALT data.- Monitor and report (a) MSR and AIT adherence to production and test milestone schedules, (b) financial monitoring and reporting of CNO avail, (c) deconflict MSR and/or AIT issues with responsible NSA and sponsoring government agency and, (d) overall condition of ship during the avail.- Collects, develops and analyzes complex specialized information on modernization production. Serves as a technical advisor to coordinate (via conferences, meetings, correspondence, etc.), the work of a number of organizations engaged in various equipment-related functions such as supply support, maintenance and repair. Provides technical data necessary to establish deadlines and phase programs in and out, and to resolve wide-ranging sensitive or potentially difficult issues.- Assist in the coordination of visits to ships and Navy organizations, contractor plants, etc., to evaluate NAVSEA or TYCOM SHIPALTs, Program or Fleet SCDs, and equipment-level alteration installations. Ship visits provide a better understanding of upgrade operations and requirements and help solve broad operation, maintenance and repair problems affecting complete equipment systems to support various In-Service Engineers technical responsibility.- Responsible for execution of the Modernization work package and adherence to the Entitled Process production milestones. Works with responsible NSA to understand and identify all work that has been accomplished and planned production dates for completion. Manages and reports to SEA 21 the status of work and financial expenditures. - Reviews and approves NAVSEA related Condition Found Reports for cost, production and testing schedule impacts. Interface with Planning Yard On-Site Representatives to review/approve design changes or growth work. Negotiates costs with responsible NSA and assigned MSR. Identifies changes, tracks and reports all growth and new work sequences to SEA 21 and responsible NSA.- Coordinates all testing efforts with responsible NSA and applicable Navy sponsoring Commands. Schedule is determined by the Entitled Process Milestones and milestone dates set forth by the NSA and ship. Requires delays or testing milestone changes are quickly and effectively communicated to ALCON.- Participate in Lessons Learned conference and other post-installation meetings; i.e. SEA 21 Hot Washes and Modernization Execution Reviews. Post–install meetings include reviewing red-lined design drawings and capturing any design changes made via the LAR/RLAR process during installations. Information is shared for all future Cruiser and Destroyer Mod avails- Demonstrates superior writing and presentation skills to develop briefings, documents, papers, conceptual, and analytical reports for clients.- Maintains and complies with security procedures in the performance of duties.- May provide direction, training, and assistance to other Program Manger Representative support, as an expert in a particular field of endeavor.- Performs additional duties and responsibilities as assigned.
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Under the direction of a program manager, and within the scope of work as set by the contract, responsible for developing and maintaining Microsoft Office based products to manage data related to DDG/LHA/LHD Class ship modernization operations and modernization alteration data tracking. Duties and Responsibilities - Provide direct support to the DDG/LHA/LHD Class Ship Managers for the complete life cycle (Availability) of each modernization period at ship level.- Ensure DDG/LHA/LHD Class modernization alterations are properly planned and scheduled, fully developed to maturity, and authorized for installation for each Availability in accordance with applicable fielding plans. - Develop and maintain Availability Planning Sheets (APS) and distribute regularly for use of the community in support of alteration data tracking. - Prepare DDG/LHA/LHD Class Letters of Authorization (LOAs) at scheduled milestones for review/approval and sign out to the community. - Maintain the DDG/LHA/LHD Class execution strategy at alteration level in accordance with program direction and external stakeholder inputs - Develop program briefs, white papers, program plans, and recommendations to NAVSEA senior level staff. - Participate in working groups, analytical activities, Integrated Product Teams (IPTs), and other forums as required.- Maintain excellent file archives in support of emergent data calls (including but not limited to all email correspondence and all working version as well as final files)- Demonstrates superior communication skills while working across programs to develop products for clients.- Demonstrates a high level of attention to detail. - Maintains and complies with security procedures in the performance of duties.- Demonstrates superior Microsoft Office program skills to develop PowerPoint briefings, Word documents, Excel reports, etc. for clients.- Performs various other tasking as required by PMS 407 leadership and external stakeholders.
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Professional analyst for a NAVSEA program that is complex in concept and development related to Navy business operations and strategy. Develops problem resolution products and processes based on thorough knowledge of the situation. Under the direction of a program manager, and within the scope of work as set by the contract, performs multi-faceted assignments requiring the analysis and synthesis of complex data sourced from many different origins. Is self-motivated and able to work with limited direction and resources to produce final products. Utilizes effective theory, concepts and principles in the development and implementation of processes and products. Is well versed in day to day Navy business operations, specifically shipboard maintenance and modernization. Anticipates future requirements. Develops and evaluates plans for various projects or program activities to meet requirements. Assesses and recommends the feasibility of proposed approaches to solve problems. Duties and Responsibilities - Provides policy and guidance recommendation to commercial and government senior level staff, based on thorough analysis.- Is knowledgeable in shipboard maintenance and modernization operations. - Operates in multinational, interagency, joint, and service unique environments.- Applies operational background and/or experience gained from military service and leadership roles to solve current issues and correct problem areas while anticipating future mission needs- Develops operational products in specialty areas, and develops effective implementation schemes. Plans, develops, coordinates, and may direct (on an ad hoc basis) several small complex projects. Prepares or coordinates the preparation of proposals as required.- Participates in working groups, program development forums, analytical activities, readiness exercises, and other forums as required to accomplish contract requirements.- Monitors standards for the quality of programs and documents. Assists in the resolution of project and program priorities. Assures quality control throughout all contract activities.- Demonstrates superior Microsoft Office program skills to develop PowerPoint briefings, Word documents, Excel reports, etc. for clients.- Demonstrates superior writing and presentation skills to develop conceptual and analytical products for clients.- Demonstrates superior communication skills while working across programs to develop products for clients.- Maintains and complies with security procedures in the performance of duties.- May provide direction, training, and assistance to other project staff, as an expert in a particular field of endeavor.- Performs additional duties and responsibilities as assigned.
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Under general supervision, provides acquisition support to NAVSEA by coordinating the flag-level approval of required documentation for complex acquisition requirements, and, developing acquisition plans and requestsfor proposals (RFP) for US Navy surface ship modernization, availabilities, and contracting projects. Works with SEA21 Acquisition Director and team to determine procurement strategies to effectively meet SEA21 program needs in accordance with cost, schedule, and technical requirements. Duties and Responsibilities - Develops required documentation in support of the NAVSEA 21 acquisition planning efforts for aintenance, repair and modernization of non-nuclear surface ships, including US Navy cruisers, destroyers, and amphibious class ships.- Develops procurement initiation documentation, including request memoranda, Statements of Work, supply lists, personnel qualifications, justifications, and modifications.- Tracks and monitors the writing, proofreading, coordination, and routing for flag-level approval of acquisition documents, including: acquisition plans (AP), source selection plans (SSP), solicitations and request for proposals (RFP).- Performs budget analysis and develops budget spreadsheets in support of each Availability. Continues to track budget information throughout the acquisition process, and updates spreadsheets asnecessary prior to Contract Award.- Develops and maintains an Acquisition binder for each Availability and updates as necessary until Contract Award.- Conducts financial trend analysis, life cycle acquisition tracking, including data entry, file maintenance, and data retrieval and reporting functions.- Coordinates entry of purchase requests (PR) into the Standard Procurement System (SPS), in support of the solicitations and request for proposals (RFP).- Supports SEA21 customers in the analysis and improvement of acquisition process policy and procedures.- Provides support to upper management in acquisition planning, solicitations for services, contract development and award, due diligence and other business development or alliance development projects.- Participates in meetings with SEA21 acquisition team.- Prepares documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Prepares and presents formal briefings and staff seminars.- Demonstrates a high level of attention to detail. - Performs additional duties and responsibilities as assigned.
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Professional analyst for a NAVSEA program that is complex in concept and development related to Navy business operations and strategy. Develops problem resolution products and processes based on thorough knowledge of the situation. Under the direction of a program manager, and within the scope of work as set by the contract, responsible for developing and maintaining Microsoft Office based products to manage data related to LHA/LHD Class ship modernization operations and modernization alteration data tracking. Duties and Responsibilities - Provide direct support to the LHA/LHD Class Ship Managers for the complete life cycle (Availability) of each modernization period at ship level.- Ensure LHA/LHD Class modernization alterations are properly planned and scheduled, fully developed to maturity, and authorized for installation for each Availability in accordance with applicable fielding plans. - Develop and maintain Availability Planning Sheets (APS) and distribute regularly for use of the community in support of alteration data tracking. - Prepare LHA/LHD Class Letters of Authorization (LOAs) at scheduled milestones for review/approval and sign out to the community. - Maintain the LHA/LHD Class execution strategy at alteration level in accordance with program direction and external stakeholder inputs - Develop program briefs, white papers, program plans, and recommendations to NAVSEA senior level staff. - Participate in working groups, analytical activities, Integrated Product Teams (IPTs), and other forums as required.- Maintain excellent file archives in support of emergent data calls (including but not limited to all email correspondence and all working version as well as final files)- Demonstrates superior communication skills while working across programs to develop products for clients.- Demonstrates a high level of attention to detail. - Maintains and complies with security procedures in the performance of duties.- Demonstrates superior Microsoft Office program skills to develop PowerPoint briefings, Word documents, Excel reports, etc. for clients.- Performs various other tasking as required by PMS 407 leadership and external stakeholders.
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Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a Driver Examiner with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Driver examiners are responsible for evaluating members of the public at various stages of the driver’s licensing process. Driver examiners must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Wage rates for Driver Examiner positions range from $22.31 to 26.65 per hour, depending on the position classification level and the number of years an employee has been in the role. Benefit eligibility for full-time and part-time employees are outlined in our Collective Agreement. Full-time employees that are eligible will have the option to receive health and dental benefits. We also offer a matched Retirement Savings Plan (RSP).Employee hours vary based on customer demand and location’s operating hours. Purpose of the Job:• Evaluates the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.• Evaluates the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.• Provides grade of road test, licence information and resolves licensing issues.• Provides information and assistance related to Driver Examination services.• To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best. • Reviews information and determines test requirements.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities. Primary Duties and Responsibilities:• Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.• Completes three point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.• Examine applicants through a road test; to determine applicant’s abilities in the mechanics and handling of vehicles, notes compliance to traffic laws, stressful situations, driving regulations and safe driving practices.• Determines the fitness, competency, and knowledge of driver’s licence applicants.• Examines applicants through road tests for Class G2 and Class G licences to determine driving competence and knowledge of driving regulations.• Provides examination results and details regarding errors and areas requiring improvement.• Completes evaluation forms (paper and online) for road test assessments.• Attends travel points to provide testing and licensing services, where applicable• If conducting Class M2, and Class M class road tests; observes and assesses riding habits, skills, and demonstrated ability in the operation of vehicles.• Enters road test results into the computer and/or tablet.• Conducts road test for those requiring special needs or for those with disabilities
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Serco is Hiring Public Assistance Program Delivery Managers, Project Specialists and Site Inspectors among other engineer disciplines to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. The Public Assistance Program Delivery First Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Expertise needed in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists
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Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $33.18 per hour.
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Position SummarySerco is seeking an experienced program manager who is looking for an opportunity to grow a business and an organization. The successful candidate will be an entrepreneur who is seeking to expand their career horizon. Significant experience in control systems for mechanical and electrical equipment and the associated issues is essential. An understanding of the related cyber security issues is a plus. The successful candidate must have extensive experience in interacting with and successfully supporting one or more customers. Prior experience in managing $2 to 5 million in annual revenue is highly desirable.In this position you will:- Work with Serco's customers to define issues and develop solutions- Hire and manage a workforce that will assist with solution development and perform the implementation- Oversee the technical work to successful completion- Manage the growth of your organizationThis program is based on the south side of downtown Philadelphia, PA.Duties and ResponsibilitiesResponsible for the cost, schedule, and technical performance of multiple simultaneous projects from inception through completion. Manages technical and administrative staff and provides ongoing direction in the performance of the assigned program.Develops and monitors project plans including schedule and cost estimates. Ensures project deliverables are delivered on schedule and within funding.Ensures compliance with contract requirements.Establishes milestones and monitors adherence to program plan and schedule, identifies program problems, and obtains solutions, such as allocation of resources or changing contractual specifications.Prioritizes workload and determines staffing levels and any adjustments in staffing. Maintains a staffing level to ensure technical quality and appropriate experience levels are consistent with current and projected project activities.Reviews reports and briefings prepared by technical staff for quality.Leads technical discussions for project reviews. Prepares and delivers formal briefings.Select and recommend for hire new employees. Ensures that appropriate training is delivered to program staff.Establishes and maintains effective relationships with customer and related agencies.Acts as primary customer contact for program activities. Regularly meets with and updates the customer on project status. Leads program review sessions with customer to discuss cost, schedule, and technical performance. Develops new business or expands business with the customer. Coordinates preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Participates in negotiating contract and contract changes.Complies with quality assurance and security procedures in the performance of duties.Performs additional duties and responsibilities as assigned.
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https://sercopatentsearch.com/Serco IP Services, part of Serco North America, is seeking a Patent Classifier to review patent applications received from the United States Patent and Trademark Office (USPTO) in the general fields of Communication with focus on telecommunications and networking.This is a great opportunity for a candidate who is seeking a team driven environment, but is also a strong, independent worker. Successful candidates are able to make significant contributions to the patent industry while working in the growing economy and beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. The work performed by Serco Patent Classifiers supports a contract with the USPTO as well as related commercial patent search and analysis services.The classifier will be expected to determine appropriate classifications in accordance with both U.S. and international patent classification systems through technical knowledge, research, and automated tools.Essential Duties and Responsibilities may include:• Learn patent classification, search, and examination processes.• Apply knowledge of classification processes to assign U.S. Patent Classification (USPC) and Cooperative Patent Classification (CPC) codes to complex technical subject matter. • Apply knowledge of classification, search, and examination processes to provide analysis and prepare written reports for patent attorneys and others in the IP industry.• Use automated systems to perform research and classification operations.• Function in a production-based environment with emphasis on operating efficiently and accurately at a significant pace. • Work independently with minimal supervision. • Work closely with others in a team environment.• Participate in on-going program training to expand knowledge in additional technical fields and patent services.Required Skills:• Technical expertise in one or more of the following technologies: Networking, pulse or digital communication, telephony, multiplex communication, wireless communication systems, optical communication, imaging and displaying, television, radiant energy, lighting, acoustics.• Exceptional analytical skills and attention to detail. • Strong reading comprehension skills.• Strong written communication skills.• Ability to use Microsoft Office Word and Excel.• Ability to work on a computer workstation 8 hours per day.Desired Attributes:• Prioritizes well, successful in a fast paced environment.• Works well with others, helps other succeed.• Willing to accept and apply feedback from others.• Ability to clearly articulate thought process and logic.• Able to maintain focus for long periods of time.• Quickly learn new things.• Open minded.• Mental stamina.
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Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/.- Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws.- Verify education and employment references from previous employer(s) including release of drug and alcohol records. - Receive a negative result on a pre-employment drug screen. - Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check. - Establish proof of identity and eligibility to work in the United States. Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Supervising. - Scheduling.- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels. Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions. - Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations. - Other duties as assigned The rate of pay for this position is $33.17 per hour.
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Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $32.14 per hour. Additional Cost of Living Allowance (COLA) provided. 48% COLA per hour, 40 hours per week, based on DOL wage rate plus relocation allowance after certification.
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Some of you may have heard of the emerging technology referred to as Remote Towers. Remote Tower (RT) technology is intended to replace the brick and mortar, tall tower building at some airports with a single-story building. Inside, controllers will control traffic from a control room using large banks of monitors displaying video images from camera masts located on the airport. Initially, Remote Towers are being located on the airport. Eventually, they will be remoted to consolidated facilities much like consolidated Terminal Radar Approach Control Facilities (TRACON) and Air Route Traffic Control Centers (ARTCC). Remote Towers are under development around the world; a few have been certified and some have actually been remoted. In the U.S., the first attempt at RT certification began at the Leesburg Executive Airport (JYO) in Leesburg, Virginia. The RT equipment at JYO is currently going through the FAA certification process. The second attempt at RT certification in the U.S. will be at the Northern Colorado Regional Airport (FNL) in Fort Collins/Loveland, Colorado. Serco will be providing the air traffic control services at FNL and will be assisting with the test and evaluation of the RT equipment. The RT certification process is scheduled to take 2 ½ to 3 years and will consist of 3 phases: Phase 1: Establish ATC services from a mobile tower (3 months) Phase 2: Operate the mobile tower. Provide subject matter expertise in the RT. Provide 3 months of ATC services from the RT while controllers in the mobile tower monitor the situation and standby, ready to take over. (12 months) Phase 3: Provide ATC services from the RT with the ability to go to the mobile tower in the event of an RT technology failure. (18 months) This is a once in a career opportunity and we are looking for controllers who want to be part of the development of this cutting-edge technology. We are looking for experienced controllers who are flexible, want to be part of a team and bring a positive attitude. Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/.- Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws.- Verify education and employment references from previous employer(s) including release of drug and alcohol records. - Receive a negative result on a pre-employment drug screen. - Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check. - Establish proof of identity and eligibility to work in the United States. Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Supervising. - Scheduling.- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels. Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions. - Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations. - Other duties as assigned The rate of pay for this position is $35.44 per hour.
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This position includes a cost of living adjustment (COLA) in addition to the base hourly rate! Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include:- Reporting to the Area Manager.- Supervising.- Scheduling.- Overseeing and directing training for controllers.- Ensuring that all reporting requirements are met.- Ensuring all facility directives and Standard Operating Procedures (SOP) are followed.- Acting as a liaison with airport management and FAA at local levels.Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:- Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned The rate of pay for this position is $40.09 per hour.This position includes a cost of living adjustment (COLA) in addition to the base hourly rate!
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Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $33.84 per hour.
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Intern Program OverviewSerco’s Training and Experience Program (STEP) is designed to provide college students an internship opportunity to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the next generation’s workforce. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Serco. We will work with you to determine your desired career path and the correct steps to get you to your goals.Outside of gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, Serco emphasizes being environmentally friendly and making a positive difference in the community. We challenge our interns to develop and execute on at least one group initiative that will benefit the office and/or local community. Projects in the past have included a park cleanup and a recycling drive.This internship spans over 12 weeks—11 weeks worked with 1 week off for Fourth of July and half days on Fridays. You will work with your mentor to identify the best times for you to come in and leave work. You will work no more than an average of 36 hours a week. Job DescriptionAs an Electrical Engineering Intern, you will support our Maritime Engineering, Technology & Sustainment (METS) Business Unit which is responsible for industry-leading capabilities in naval ship and submarine design, systems and engineering services, and production support, logistics and in-service sustainment. This complements Serco’s other engineering capabilities in shipboard, shore and systems installation and upgrade services to the Navy.You will join a team that is responsible for overseeing production efforts on ships under construction on the Arleigh Burke Guided Missile Destroyer Contract. This impacts the Navy by capturing and correcting engineering discrepancies in process during the ship construction to deliver a better ship. In your role, you will observe electrical and electronic component installations and testing. You will become well versed in engineering principles and evaluate designs in terms of meeting capabilities and efficiency of installation and test. You will perform engineering work by analyzing system installation and test of shipboard power plants and distribution system, as well as combat and weapons systems. You will identify discrepancies in installation and failures to meet testing guidelines. You will be asked to provided recommendations for improvements to quality systems and efficiencies in design and installation.During your Internship, you will gain exposure to a wide range of teams within the organization including: Aegis Test Team. This is an exciting opportunity to join a highly engaged and collaborative engineering team. Roles and Responsibilities- Assist with the installation and test of electrical and combat systems components- Work alongside and support higher-level engineers- Perform basic engineering duties- Comply with quality and security procedures
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Serco is Hiring Public Assistance Program Delivery Managers (PDMG) with Construction Management and Project Management backgrounds to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. PDMG Senior Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. PDMG’s are responsible for facilitating and coordinating the delivery of grant funding while coordinating the Applicants recovery priorities. Expertise needed in the following Disciplines:- Commercial Construction - Construction Management - Project Management
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Serco is Hiring Public Assistance Program Delivery Managers (PDMG) with Construction Management and Project Management backgrounds to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. PDMG First Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. PDMG’s are responsible for facilitating and coordinating the delivery of grant funding while coordinating the Applicants recovery priorities. Expertise needed in the following Disciplines:- Commercial Construction - Construction Management - Project Management
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Serco is Hiring Public Assistance Program Delivery Managers (PDMG) with Construction Management and Project Management backgrounds to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. PDMG First Level will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. FEMA clearance and training will be provided to skilled individuals who have not previously supported FEMA deployments. PDMG’s are responsible for facilitating and coordinating the delivery of grant funding while coordinating the Applicants recovery priorities. Expertise needed in the following Disciplines:- Commercial Construction - Construction Management - Project Management
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Job Description: Researches, analyzes, evaluates, and administers corporate benefit plans/programs. Monitors benefit trends in the business environment. Should be knowledgeable of applicable benefits legislation. Familiar with standard concepts, practices and procedures. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. Performs a variety of tasks. A certain degree of creativity and latitude is required. Typically reports to a manager. Qualifications:Requires a Bachelor`s degree and 2-4 years
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Purpose of the Job:- Plan, organize, direct and control the activities of the CHP.- Accountable to provide organizational leadership through developing, implementing and managing annual business plans to meet contract requirements for assigned sections.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc.- Help our customer deliver vital services more efficiently, while increasing the satisfaction of the end customers- Operate in compliance with the NL Boilers, Pressure Vessels and Compressed Air Regulations, and the NL Public Safety Act.Primary Duties and Responsibilities:- Ensure CHP is operated and maintained to the correct standard, including completion of PM’s, CM’s on a cost effective and timely basis.- Ensure adequate resources to complete tasks.- Ensure all deliverables and other reports are completed accurately and on time.- Recommend and implement changes to work methods, procedures and equipment to improve cost, quality, time effectiveness and customer service.- Authority in line with financial approval framework, including budgeting, KPI reporting and input into annual operating and capital budgets.- Direct subordinate supervisors and employees in performance of section tasks and responsibilities.- Train apprentices up to Power Engineer standard and endorse appropriate documentation.- Ensure all deliverables and other reports are completed accurately and on time.- Selection, performance evaluation and overall management and motivation of subordinate staff in accordance with human resources policies/employment legislation and in support of Serco’s Values.- Ensure that standards for the accomplishment of short-term priorities are clearly articulated and that resources are made available to achieve the standard.- Track the success of major initiatives and make mid-course corrections.- Communicate key business objectives and results to Supervisors and front-line staff.- Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.- Maintain strong working relationships with key external stakeholders.- Accountable for delivering optimal site results within appropriate performance metrics including quality, quantity, timeliness, productivity, customer satisfaction, and financial performance. - Accountable for developing, implementing, and managing to business plan and delivering the agreed outcomes.- Accountable for selecting, developing, and managing a high performance team of employees to achieve expected outcomes. This includes delegating appropriate deliverables to subordinate staff and direct reports and holding them accountable for delivery with formal and informal performance reviews and management tools. This includes assignment of overtime where necessary. - Accountable for key supplier relationships, collaboration with corporate groups and other external stakeholders.- Accountable for ensuring that Serco’s interests are represented in joint partnerships or ventures.- Responsible for performance management of subordinate supervisors and employees, including authority to hire, initiate corrective action upon, terminate subordinate staff in line with HR approval model.- When required, perform the duties of TA Project Manager.- Other duties as required.**Hourly pay rate is CAD $79.89**
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Purpose of the Job: - Conduct HVAC and refrigeration system work activities required to operate, install, service, repair or replace systems, components, controls, and related appliances.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Drug & Alcohol Policy, Serco Management System, etc.Position Overview: - Read and interpret specifications, scopes, sketches or drawings to determine the layout of heating and ventilation system requirements.- Preparation of cost estimates for clients. - Ensure all work on Halocarbon containing equipment is compliant with the Federal Halocarbon Regulations (FHR).- Responsible for the maintenance of self-contained breathing apparatus (SCBA) compressors. - Assist other technicians/ staff in the operation, maintenance and repair of building HVAC systems, and related controls.- Document all information concerning the work performed, labour and materials used to complete assigned work.- Train HVAC/Refrigeration apprentices up to Journeyperson standard and endorse appropriate documentation.- Be available for on call standby duty after hours and weekends as required, according to regularly posted schedule. - Required to operate light duty vehicles, and other equipment necessary in the performance of assigned duties.- Other related duties relevant to this position as may be required.- Reporting to Mechanical Supervisor WSE, Steam HVAC.**Hourly pay rate is CAD $37.86**
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Repairs and maintains a variety of gasoline and diesel powered equipment and vehicles. May require ASE Master Technician certifications. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Works under general supervision. Typically reports to a supervisor or manager.
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Serco Canada are looking for a Heavy Equipment Operator at our Goose Bay, NL location. Overview of Key Duties and Responsibilities: - Complete and document inspection of vehicles and equipment being operated.- Report any vehicle and equipment defects and other problems to the Lead.- Complete operator maintenance such as cutting edge and sweeper bristle replacement, top-up of oils and lubricants and the general tightening and securing of parts and components. - Act as Lead when required.- Ensure POL checks are completed at beginning of each shift. - Record vehicle information required for statistics.- Clean vehicles and equipment as required.- Attend courses as required by management.- Report all incidents/accidents to the Lead and Customer Service Desk immediately.- Operate light vehicles as required.- Will be required to work off site and in remote areas.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.**Hourly pay rate is CAD $34.74****This position is located in Goose Bay and not a Fly In-Fly Out position.**
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Intern Program OverviewSerco’s Training and Experience Program (STEP) is designed to provide college students an internship opportunity to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the next generation’s workforce. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Serco. We will work with you to determine your desired career path and the correct steps to get you to your goals.Outside of gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, Serco emphasizes being environmentally friendly and making a positive difference in the community. We challenge our interns to develop and execute on at least one group initiative that will benefit the office and/or local community. Projects in the past have included a park cleanup and a recycling drive.This internship spans over 12 weeks—11 weeks worked with 1 week off for Fourth of July and half days on Fridays. You will work with your mentor to identify the best times for you to come in and leave work. You will work no more than an average of 36 hours a week. Job DescriptionAs a Naval Architecture Intern, you will support our Maritime Engineering, Technology & Sustainment (METS) Business Unit which is responsible for industry-leading capabilities in naval ship and submarine design, systems and engineering services, and production support, logistics and in-service sustainment. This complements Serco’s other engineering capabilities in shipboard, shore and systems installation and upgrade services to the Navy.You will join a team that is responsible for a multitude of various design efforts on a multitude of different vessels, on the many different US Navy Programs and Contracts, as well as commercial vessels and systems. In your role, you will be utilizing a variety of different tools and software programs to perform analyses and design studies, possibly involving ship hull structure and/or ship components. You will also assist in preparation of reports to describe analysis and design efforts, being responsible for summarizing results of simulations and design efforts for customers and higher authorities.During your Internship, you will gain exposure to a wide range of teams within the organization including marine/mechanical engineering, electrical, design, procurement and program/project management. This is an exciting opportunity to join a highly engaged and collaborative engineering team. Roles and Responsibilities- Assist with analysis and model construction- Develop calculations- Build design concepts and detail designs- Assist with preparation reports
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Intern Program OverviewSerco’s Training and Experience Program (STEP) is designed to provide college students an internship opportunity to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the next generation’s workforce. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Serco. We will work with you to determine your desired career path and the correct steps to get you to your goals.Outside of gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, Serco emphasizes being environmentally friendly and making a positive difference in the community. We challenge our interns to develop and execute on at least one group initiative that will benefit the office and/or local community. Projects in the past have included a park cleanup and a recycling drive.This internship spans over 12 weeks—11 weeks worked with 1 week off for Fourth of July and half days on Fridays. You will work with your mentor to identify the best times for you to come in and leave work. You will work no more than an average of 36 hours a week. Job DescriptionAs a Mechanical Engineering Intern, you will support our Maritime Engineering, Technology & Sustainment (METS) Business Unit which is responsible for industry-leading capabilities in naval ship and submarine design, systems and engineering services, and production support, logistics and in-service sustainment. This complements Serco’s other engineering capabilities in shipboard, shore and systems installation and upgrade services to the Navy.You will join a team that is responsible for overseeing production efforts on ships under construction on the Arleigh Burke Guided Missile Destroyer Contract. This impacts the Navy by capturing and correcting engineering discrepancies in process during the ship construction to deliver a better ship. In your role, you will become part of a team working on field engineering solutions of the US Navy's newest ships and craft. You will become well versed in engineering principles and evaluate designs in terms of hull, mechanical, and electrical impacts. You will support the evaluation of ship construction, machinery and related equipment including propulsion machines and power supply systems to ensure requirements are defined and met according to specifications. You will perform engineering work in analysis, design, development, evaluation, planning, testing and operation in support of system and technical product development. Duties often include the collection of information and data, performance of various tests, and the development of technical documents. You will also be asked to provide recommendations for improvements to existing quality systems and applicable company procedures and guidelines.During your Internship, you will gain exposure to a wide range of teams within the organization including: Aegis Destroyer Production Team and Aegis Destroyer Technical Team. This is an exciting opportunity to join a highly engaged and collaborative engineering team. Roles and Responsibilities- Assist with the development of ship construction and machinery- Work alongside and support higher-level engineers- Perform basic engineering duties- Comply with quality and security procedures
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Intern Program OverviewSerco’s Training and Experience Program (STEP) is designed to provide college students an internship opportunity to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the next generation’s workforce. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Serco. We will work with you to determine your desired career path and the correct steps to get you to your goals.Outside of gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, Serco emphasizes being environmentally friendly and making a positive difference in the community. We challenge our interns to develop and execute on at least one group initiative that will benefit the office and/or local community. Projects in the past have included a park cleanup and a recycling drive.This internship spans over 12 weeks—11 weeks worked with 1 week off for Fourth of July and half days on Fridays. You will work with your mentor to identify the best times for you to come in and leave work. You will work no more than an average of 36 hours a week. Job DescriptionAs a Mechanical Engineering Intern, you will support our Maritime Engineering, Technology & Sustainment (METS) Business Unit which is responsible for industry-leading capabilities in naval ship and submarine design, systems and engineering services, and production support, logistics and in-service sustainment. This complements Serco’s other engineering capabilities in shipboard, shore and systems installation and upgrade services to the Navy.You will join a team that is responsible for the Program Executive Office Submarines, in the Virginia Class Submarine Program Office, PMS450. PMS450 oversees the acquisition, development of the design, planning, construction, life-cycle support, and modernization for the VIRGINIA Class (VACL) submarines. You will be working on the Team Submarine Enterprise Wide Support Services Contract. This impacts the Navy supporting the delivery of VIRGINIA Class submarines to the U.S. Navy on time and within budget. In your role, you will be supporting the Materials Branch within PMS450. The Materials Branch has oversight of every aspect of the construction and the uses of metallic and non-metallic materials throughout the VACL submarines. You will gain knowledge of the uses of different materials within the VACL submarine and how that affects the survivability of the VACL submarine. You will gain knowledge of Acquisition processes involved in launching a new VACL submarine, including the various milestones required during the engineering phase through production. You may have the opportunity to visit a maintenance facility and submarine base, based on availability of those facilities. You will assist in generating acquisition documentation for milestone reviews. You will assist in performing technical planning, cost, schedule, risk, supportability and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation, and operational phases. You will gain knowledge of DoD acquisition policies, NAVSEASYSCOM policies and procedures, and Congressional authorization and appropriations process. During your Internship, you will gain exposure to a wide range of teams within the organization including: Financial, Training, Logistics, Technical and Engineering, and teams supporting Joint Programs with other countries. This is an exciting opportunity to join a highly engaged and collaborative engineering team. Roles and Responsibilities- Assist with the development of ship construction and machinery- Work alongside and support higher-level engineers- Perform basic engineering duties- Comply with quality and security procedures
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Intern Program OverviewSerco’s Training and Experience Program (STEP) is designed to provide college students an internship opportunity to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the next generation’s workforce. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Serco. We will work with you to determine your desired career path and the correct steps to get you to your goals.Outside of gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, Serco emphasizes being environmentally friendly and making a positive difference in the community. We challenge our interns to develop and execute on at least one group initiative that will benefit the office and/or local community. Projects in the past have included a park cleanup and a recycling drive.This internship spans over 12 weeks—11 weeks worked with 1 week off for Fourth of July and half days on Fridays. You will work with your mentor to identify the best times for you to come in and leave work. You will work no more than an average of 36 hours a week. Job DescriptionAs a Mechanical Engineering Intern, you will support our Maritime Engineering, Technology & Sustainment (METS) Business Unit which is responsible for industry-leading capabilities in naval ship and submarine design, systems and engineering services, and production support, logistics and in-service sustainment. This complements Serco’s other engineering capabilities in shipboard, shore and systems installation and upgrade services to the Navy.You will join a team that is responsible for the Program Executive Office Submarines, in the VIRGINIA Class Submarine Program Office, PMS450. PMS450 oversees the acquisition, development of the design, planning, construction, life-cycle support, and modernization for the VIRGINIA Class (VACL) submarines. You will be working on the Team Submarine Enterprise Wide Support Services Contract. This impacts the Navy supporting the delivery of VIRGINIA Class submarines to the U.S. Navy on time and within budget. In your role, you will be supporting the Construction Branch within PMS450. The Construction Branch has oversight of every aspect of the construction of the VACL submarines. You will gain knowledge of Acquisition processes involved in launching a new VACL submarine, including the various milestones required during the engineering phase through production. You may have the opportunity to visit a maintenance facility and submarine base, based on availability of those facilities. You will assist in generating acquisition documentation for milestone reviews. You will assist in performing technical planning, cost, schedule, risk, supportability and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation, and operational phases. You will gain knowledge of DoD acquisition policies, NAVSEASYSCOM policies and procedures, and Congressional authorization and appropriations process. During your Internship, you will gain exposure to a wide range of teams within the organization including: Financial, Training, Logistics, Technical and Engineering, and teams supporting Joint Programs with other countries. This is an exciting opportunity to join a highly engaged and collaborative engineering team. Roles and Responsibilities- Assist with the development of ship construction and machinery- Work alongside and support higher-level engineers- Perform basic engineering duties- Comply with quality and security procedures
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Intern Program OverviewSerco’s Training and Experience Program (STEP) is designed to provide college students an internship opportunity to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the next generation’s workforce. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Serco. We will work with you to determine your desired career path and the correct steps to get you to your goals.Outside of gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, Serco emphasizes being environmentally friendly and making a positive difference in the community. We challenge our interns to develop and execute on at least one group initiative that will benefit the office and/or local community. Projects in the past have included a park cleanup and a recycling drive.This internship spans over 12 weeks—11 weeks worked with 1 week off for Fourth of July and half days on Fridays. You will work with your mentor to identify the best times for you to come in and leave work. You will work no more than an average of 36 hours a week. Job DescriptionAs an Electrical Engineering Intern, you will support our Maritime Engineering, Technology & Sustainment (METS) Business Unit which is responsible for industry-leading capabilities in naval ship and submarine design, systems and engineering services, and production support, logistics and in-service sustainment. This complements Serco’s other engineering capabilities in shipboard, shore and systems installation and upgrade services to the Navy.You will join a team that is responsible for a multitude of projects and design efforts on a multitude of various US Navy and Commercial Contracts. In your role, you will become part of a team working on feasibility studies, analyses, preliminary and concept design studies and detail design projects on a multitude of various vessels – some for the US Navy and some others for commercial customers. You will become well versed in engineering principles and evaluate designs in terms of hull, mechanical, and electrical impacts. You will support the development of ship construction, machinery and related equipment including propulsion machines and power supply systems and ensures requirements are defined and met according to specifications. You will perform engineering work in analysis, design, development, evaluation, planning, testing and operation in support of system and technical product development. Duties often include the collection of information and data, performance of various tests, and the development of technical documents. You will also be asked to provide recommendations for improvements to existing quality systems and applicable company procedures and guidelines.During your Internship, you will gain exposure to a wide range of teams within the organization including other engineering disciplines, naval architects, designers, procurement activities and program/project management. This is an exciting opportunity to join a highly engaged and collaborative engineering team. Roles and Responsibilities- Assist with the development of ship and machinery construction and modification designs.- Work alongside and support higher-level engineers- Perform basic engineering duties- Comply with quality and security procedures
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Intern Program OverviewSerco’s Training and Experience Program (STEP) is designed to provide college students an internship opportunity to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the next generation’s workforce. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Serco. We will work with you to determine your desired career path and the correct steps to get you to your goals.Outside of gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, Serco emphasizes being environmentally friendly and making a positive difference in the community. We challenge our interns to develop and execute on at least one group initiative that will benefit the office and/or local community. Projects in the past have included a park cleanup and a recycling drive.This internship spans over 12 weeks—11 weeks worked with 1 week off for Fourth of July and half days on Fridays. You will work with your mentor to identify the best times for you to come in and leave work. You will work no more than an average of 36 hours a week. Job DescriptionAs a Financial Analysis Intern, you will support our Maritime Engineering, Technology & Sustainment (METS) Business Unit which is responsible for industry-leading capabilities in naval ship and submarine design, systems and engineering services, and production support, logistics and in-service sustainment. This complements Serco’s other engineering capabilities in shipboard, shore and systems installation and upgrade services to the Navy.You will join the team supporting the Chief Financial Officer under SEA 21 (Deputy Commander for Ship Maintenance and Modernization) on the SEA 21 contract. We assist our Government Business Financial Managers with defining the SEA 21 directorates’ ship lifecycle support requirements and identifying program costs to support NAVSEA budget cycles.Your team is responsible for providing financial and business management support to SEA 21. This impacts the Navy as the team helps SEA 21 manage ship availability requirements and justify the SEA 21 budget. In your role, you will analyze financial data and prepare reports for the SEA 21 Chief Financial Officer and the SEA 21 Program Offices.During your Internship, you will gain exposure to a wide range of teams within the organization including government and contractor employees working for various SEA 21 Program Offices. This is an exciting opportunity to join a highly engaged and collaborative team. Roles and Responsibilities- Analyze allocation plans and prepare spend plans for approved SEA 21 mission requirements.- Analyze ship lifecycle support requirements and identify system procurement, unit cost, delivery, installation, and development milestone data to support NAVSEA budget cycles.- Use data from U.S. Navy databases including PBIS, COBRA, PDOCS, ERP, and NEPS to budget, execute, and report ship availabilities funding.- Use VBA, macros, and pivot tables to prepare ad hoc reports of SEA 21 directorates’ budget and execution status.- Prepare reports, graphs, and charts for the SEA 21 Chief Financial Officer and SEA 21 Program Offices and Directorates.
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Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $32.22 per hour.
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Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. Serco is currently seeking a junior Financial Analyst to join their team in San Diego, CA. to support our largest Navy contract.Job duties to include but not limited to:- Preparing and analyzing various contract level status reports- Delivery order modification pricing- Contract P&L reporting- Contract specific deliverables- Project setup- Assist with month end close activities. If you have a passion for solving business and financial problems, let’s talk about how you can apply that passion in support of our nation.
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Responsible for managing project(s) and related task orders for customer(s) with revenue ranging from $3 - $15M. Conducts cost management through continual cost control and review. Has business development and budgetary responsibilities. Provides expertise to customers to ensure resolution of issues. Requires advanced knowledge and understanding of work project(s) and functions. Typically manages a team of 20 or more employees. Typically reports to a Program Manager or Director.Requires a Bachelor`s degree and 5-7 years
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As the Manager of Technical Operations, you will support the IT Service Delivery Manager (SDM) in all service related activities, projects, initiatives, processes and procedures on this large Serco program. In this role you will also be called upon to assist or take the lead in the areas of people management, employee coaching and mentoring, enforcement of team completion of company required ethics and compliance training and any other required first time and annual refresher training. You will support the IT SDM with the role of focusing on keeping clients satisfied with the company's services through managing projects, fixing any reliability issues, tracking service metrics, managing budgets and helping lead the professionals responsible for getting services delivered to clients. You will work with technical teams to prepare and maintain agreed upon budget objectives and constraints and assist with ad-hoc/scope creep changes. You will also provide data for management, daily/weekly/monthly reports that highlights performance and trend analysis. You will effectively manage cross functional processes inclusive of management of the IT technical review board (TRB) and the IT change management (CM) procedures to include maintaining the Sharepoint and other documentation sites, generating appropriate communications and managing the processes of technical reviews, planning and scheduling approvals, and ensuring all changes are coordinated, tested and within change window guidelines. You will need a substantial technical background and be able to work with various technical teams. You will also be called upon to lead service restoration team (SRT) efforts to restore services when impacted and be able to be effective at trouble shooting and engaging others to minimize the issue/outage impact. You’ll be instrumental in driving the root cause analysis (RCA) process to identify root cause of the issue/outage and work to mitigate any recurrence. You will also conduct monthly service delivery checkpoints with key stakeholders to understand overall satisfaction.
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JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of gifted and talented Lead Installation Apprenticeship Counselors who have a passion for assisting transitioning military reach their civilian endeavors and have experience overseeing the connection of Military Servicemembers with opportunities while managing an office. The ideal Lead Installation Apprenticeship Counselor candidate should have time management, leadership and organizational skills while being able to provide information about benefits and entitlements, conduct large group instruction and individual counseling specifically regarding the availability of various apprenticeship programs, and able to assess the transitioning Military Servicemembers personality and evaluate interests to matching apprenticeship opportunities.
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JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of gifted and talented Lead Installation Apprenticeship Counselors who have a passion for assisting transitioning military reach their civilian endeavors and have experience overseeing the connection of Military Servicemembers with opportunities while managing an office. The ideal Lead Installation Apprenticeship Counselor candidate should have time management, leadership and organizational skills while being able to provide information about benefits and entitlements, conduct large group instruction and individual counseling specifically regarding the availability of various apprenticeship programs, and able to assess the transitioning Military Servicemembers personality and evaluate interests to matching apprenticeship opportunities.
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JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of gifted and talented Lead Installation Apprenticeship Counselors who have a passion for assisting transitioning military reach their civilian endeavors and have experience overseeing the connection of Military Servicemembers with opportunities while managing an office. The ideal Lead Installation Apprenticeship Counselor candidate should have time management, leadership and organizational skills while being able to provide information about benefits and entitlements, conduct large group instruction and individual counseling specifically regarding the availability of various apprenticeship programs, and able to assess the transitioning Military Servicemembers personality and evaluate interests to matching apprenticeship opportunities.
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JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of gifted and talented Lead Installation Apprenticeship Counselors who have a passion for assisting transitioning military reach their civilian endeavors and have experience overseeing the connection of Military Servicemembers with opportunities while managing an office. The ideal Lead Installation Apprenticeship Counselor candidate should have time management, leadership and organizational skills while being able to provide information about benefits and entitlements, conduct large group instruction and individual counseling specifically regarding the availability of various apprenticeship programs, and able to assess the transitioning Military Servicemembers personality and evaluate interests to matching apprenticeship opportunities.
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Responsibilities:Responsible for (or for supporting the Program Manager) for the cost, schedule, and performance of the company on major ship design programs from inception through completion. Manages administrative staff and provides ongoing direction in the performance of the assigned program.Develops and monitors program plan including time and cost estimates. Ensures project outputs are delivered on schedule and within funding.Establishes milestones and monitors adherence to program plan and schedule, identifies program problems, and obtains solutions, such as allocation of resources or changing contractual specifications.Prioritizes workload and recommends program management staffing levels and any adjustments in staffing. Reviews reports and briefings prepared by program management staff for quality.Leads discussions for project reviews. Prepares and delivers formal briefings.Ensures that appropriate training is delivered to program management staff.Establishes and maintains effective relationships with customer and other outside agencies.Acts as customer contact (or secondary customer contact) for program activities. Regularly meets with and updates the customer on project status. Leads and/or supports program review sessions with customer to discuss cost, schedule, and technical performance. Supports preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Participates in negotiating contract and contract changes.Complies with quality assurance and security procedures in the performance of duties.Performs additional duties and responsibilities as assigned.
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We're looking for a highly qualified SME - Interface Developer to join our Workplace and Facilities Management (WFM) Solutions Practice. We have an exciting new program that needs your expertise. The NexGen IT program is in Montgomery, AL and is positively changing the way the Air Force manages its critical infrastructure. You could be part of making a positive change in our Nation’s military readiness. We are growing and need bright, energetic and engaged members for this exciting team. How would you like to work in a fast-paced, teamwork-oriented environment that values your collaborative, customer-focused, and innovative abilities? The successful applicant must be flexible, self-motivated and well-organized. You must have the ability to build relationships and work effectively across multiple levels of the organization. Excellent customer service, communication and analysis skills are a plus. If you possess a strong desire to learn and grow you will love working with the NexGen IT Team.
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Intern Program OverviewSerco’s Training and Experience Program (STEP) is designed to provide college students an internship opportunity to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the next generation’s workforce. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Serco. We will work with you to determine your desired career path and the correct steps to get you to your goals.Outside of gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, Serco emphasizes being environmentally friendly and making a positive difference in the community. We challenge our interns to develop and execute on at least one group initiative that will benefit the office and/or local community. Projects in the past have included a park cleanup and a recycling drive.This internship spans over 12 weeks—11 weeks worked with 1 week off for Fourth of July and half days on Fridays. You will work with your mentor to identify the best times for you to come in and leave work. You will work no more than an average of 36 hours a week. Job DescriptionSerco currently supports the IT development for the CMS (Center for Medicaid & Medicare) contract which is responsible for processing eligibility applications for citizens to receive healthcare under the Affordable Care Act. IT serves a large responsibility for contract execution to include the maintenance of existing applications/systems and new development.As the CMS IT Intern, you will assist with supporting program management activities around creating project workbooks, CMMI (Capability Maturity Model Integration) documentation, submitting RFC (Request for Change), improving on process maps and process templates, conducting internal audits and ensuring SDLC WIKI (Software Development Lifecycle) site is up to date. It is a great opportunity to get involved in end to end software development life cycle initiatives which is critical to Serco’s success in IT driven projects. This position is especially unique because you will be directly supporting Serco’s largest contract – CMS.During your internship, you will work closely with the program managers to assist in documentation. In addition, you will shadow IT program managers and work with our internal CMMI Audit team to seek improvements. Roles and Responsibilities - Supporting Project Managemnet Activities- Assist with CMMI (Capability Maturity Model Integration) Documentation- Assist with CMMI audit related activities- Submitting RFC(Request for Change), ORR (Operational Readiness Review) and other paper work- Shadow IT PMs (Project Managers) to understand IT processes
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As a Solutions Architect, you will provide unique expertise in architectural system design. Designs, develops, and constructs application systems, models and high level systems architecture. Consults with clients to refine application needs. Serves as a key expert in areas of technical consulting, engineering or technical program management. Familiar with a variety of the field`s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
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The Shipfitter III lays out position of parts on metal, working from blueprints or templates and using scribe and hand tools. This position will layout and fabricate metal structural parts, such as plates, bulkhead, and frames, and braces them in position within hull of ship for riveting or welding. The shipfitter III may train new shop personnel on machinery, tools and test equipment required for quality construction of products. This position relies on experience and judgment to plan and accomplish goals and performs a variety of complicated tasks. Typically reports to a supervisor or manager.Other typical job duties of this position include:--Uses a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc--Ability to locate and mark reference lines, such as center, buttock, and frames lines--Positions parts in hull of ship assisted by rigger--Aligns parts in relation to each other, using jacks, turnbuckles, clips, wedges, and mauls.--Marks location on holes to be drilled and installs temporary fasteners to hold part in place for welding or riveting--Installs packing, gasket, liners, and structural accessories and members, such as door, hatches, brackets, and clips--May prepare molds and template for fabrication of nonstandard parts--May tack weld clips and brackets in place prior to permanent welding--May roll, bend flange, cut, and shape plates, beams, and other heavy metal parts, using shop machinery, such as plates rolls, presses, bending brakes, and joggle machines--May lead and direct the work of others--May need to preform cost estimates from blueprints--May need to provide production updates using Micro-soft Excel & Word Work is performed onboard U.S. Naval Ships and military installations requiring the ability to work in areas with drafts, noise, and temperature variation. Must be able to work in high heat spaces, climb shipyard dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position. Attention to safety critical. REQUIREMENTS--Position requires a High School Diploma OR Equivalent plus complete two years of training in an appropriate trade school, military service school or civilian college--5-7 years of experience in the field of fabrication and installation-- Applicants must have a general understanding of NAVSEA Standards Items--Applicant must be willing to work second or thirds shift as needed--Applicants also must be willing to work more than 40 hours work weeks--Applicants must successfully undergo a background investigation--This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens--Travel may be required. Applicant must be willing to travel to various work sites such as Virginia Beach VA, Bremerton WA, Everett WA, Pearl Harbor HI, and Yokosuka Japan --Military Veterans and Spouses encouraged to apply.
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Job Description: Acts as a liaison between our government customer and its participants. Effectively resolves customer issues, requests and inquiries. Provides base level customer service. Responsibilities include, but are not limited to: managing inbound calls in a timely manner, following call center scripts when handling different topics, identifying customer needs, providing basic information, researching participant accounts, addressing basic questions or issues, providing an accurate and efficient response, keeping accurate records of all conversations, and meeting contractual qualitative and quantitative targets. Performs tasks associated with call handling to include basic plan and participant file research and updates. Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Works under immediate supervision and reports to a supervisor. Will occasionally be required to work shift from 10:30 am to 7:30 pm. Qualifications:- Education: High School Diploma or GED- General Experience: Two years of related experience. Must be able to exercise analysis and experience in selecting documented procedures to follow in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.- Skills: Microsoft Office knowledge and experience.
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Job Description: Acts as a liaison between our government customer and its participants. Effectively resolves customer issues, requests and inquiries. Provides high level customer service. Responsibilities include, but are not limited to: managing inbound calls in a timely manner, following call center scripts when handling different topics, identifying customer needs, clarifying information, researching participant accounts and providing solutions, addressing all questions or issues, providing an accurate and efficient response, keeping accurate records of all conversations, and meeting contractual qualitative and quantitative targets. Performs tasks associated with call handling to include complex plan and participant file research and updates. Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration. Relies on instructions and pre-established guidelines to perform the functions of the job, as well as limited use of independent judgment. Works under immediate supervision and reports to a supervisor. Will occasionally be required to work shift from 10:30 am to 7:30 pm. Qualifications: Education: Bachelor's Degree General Experience: Three (3) of relevant work experience which can include but not be limited to: employee benefit field, claims processing, billing, payroll, banking, human resources, customer service representative, quality review analysts, etc. Four (4) years of progressive experience may be substituted for a degree. Skills: Microsoft Office knowledge and experience.
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Job Description: Performs routine benefits administration and case processing activities which may include, but is not limited to: processing benefit applications, QDROs, POAs, etc; entering data into PBGC systems of record; conducting research for participant issues; supporting payment recovery and benefit payment processing activities; issuance of benefit determination letters; authorizing benefit payments; conducting quality reviews to ensure work meets quality standards; and handling complex or sensitive case processing or customer matters. May lead teams on various projects or tasks. Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration. Relies on instructions and pre-established guidelines to perform the functions of the job, as well as limited use of independent judgment. Works under immediate supervision and reports to a supervisor. Qualifications: Education: Bachelor’s Degree General Experience: Three (3) of relevant work experience which can include but not be limited to: employee benefit field, claims processing, billing, payroll, banking, human resources, customer service representative, quality review analysts, etc. Four (4) years of progressive experience may be substituted for a degree.
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We're looking for a highly qualified Interface Developer to join our Workplace and Facilities Management (WFM) Solutions Practice. We have an exciting new program that needs your expertise. The NexGen IT program is in Montgomery, AL and is positively changing the way the Air Force manages its critical infrastructure. You could be part of making a positive change in our Nation’s military readiness. We are growing and need bright, energetic and engaged members for this exciting team. How would you like to work in a fast-paced, teamwork-oriented environment that values your collaborative, customer-focused, and innovative abilities? The successful applicant must be flexible, self-motivated and well-organized. You must have the ability to build relationships and work effectively across multiple levels of the organization. Excellent customer service, communication and analysis skills are a plus. If you possess a strong desire to learn and grow you will love working with the NexGen IT Team.
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the Solutios Architect III provides unique expertise in architectural system design for large programs and bid and proposal efforts. Supervises specialty architects (business, data, information, security, and infrastructure) as head of an architectural team on large programs. Leads the design, development, and construction of application systems, models and high level systems architecture. Consults with clients to refine both business and application needs. Serves as a key expert in areas of technical consulting, engineering or technical program management. Expert in a wide variety of the field`s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a vice president. Requires a Bachelor`s degree and 15+ years