Serco Inc.

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ID 36686
Work Location CA-ON-Oshawa
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Wage rates for customer service agent positions range from $19.01 to $23.56 per hour, depending on the position classification level and the number of years an employee has been in the role. Benefit eligibility for full-time and part-time employees are outlined in our Collective Agreement. Full-time employees that are eligible will have the option to receive health and dental benefits.  We also offer a matched Retirement Savings Plan (RSP).The majority of employees work only during daytime hours, although occasional evening and weekend work may be required to address any backlogs that arise. Employee hours vary based on customer demand. The summer is our busy season, so employees work full-time hours from June to September, generally. The winter is our slow season, so we reduce employee hours to reflect the lower volumes, generally.Purpose of the Job: • Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence.• Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
ID 36683
Work Location CA-ON-Oshawa
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Wage rates for customer service agent positions range from $19.01 to $23.56 per hour, depending on the position classification level and the number of years an employee has been in the role. Benefit eligibility for full-time and part-time employees are outlined in our Collective Agreement. Full-time employees that are eligible will have the option to receive health and dental benefits.  We also offer a matched Retirement Savings Plan (RSP).The majority of employees work only during daytime hours, although occasional evening and weekend work may be required to address any backlogs that arise. Employee hours vary based on customer demand. The summer is our busy season, so employees work full-time hours from June to September, generally. The winter is our slow season, so we reduce employee hours to reflect the lower volumes, generally.Purpose of the Job: • Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence.• Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
ID 36784
Work Location CA-ON-Stoney Creek
Setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries). Closely following and enforcing exam procedures and regulations.  Ensuring vehicle maintenance prior to examination, if applicable. To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Stoney Creek
ID 36782
Work Location CA-ON-Guelph
Setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries). Closely following and enforcing exam procedures and regulations.  Ensuring vehicle maintenance prior to examination, if applicable. To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Guelph
ID 36301
Work Location US-AP-APO
United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Intelligence Directorate (A2). The SSO Support personnel perform a full range of security duties and assignments in support of USAFCENT AFFOR A2 SCI security program at two overseas locations; Qatar and United Arab Emirates. The SSO personnel shall assist in the operation of the special security office and help administer the SCI security program to include providing SCI security guidance for other local/tenant SCIFs and TSCIFs, and Temporary Secure Working Area (TSWA) within the USAFCENT AOR when requested. SSO Support personnel provide subject matter expertise in Information and Industrial Security, Personnel Security and Physical Security disciplines Each Security Discipline provides the following Sub-tasks; Information and Industrial Security:- Maintain applicable SCI directives, regulations, manuals, and guidelines to adequately discharge SSO duties and responsibilities.- Ensure SCI is properly accounted for, controlled, transmitted, transported, packaged, and safeguarded.- Ensure SCI is destroyed by authorized means.- Ensure SCI is disseminated only to persons authorized access to the material and having an established need-to-know.- Investigate SCI security infractions, making recommendations to the Chief SSO on site and preparing required reports.- Maintaining continuing liaison, with collateral security officials to ensure both security levels are mission accomplished.- Conduct SCI personnel, information, physical and technical security (TEMPEST/Technical Surveillance Countermeasures (TSCM) actions.- Provide all security awareness trainings as required by regulations and requested by the COR. Personnel Security:- Perform all aspects of the SCI Personnel Security Program to include, for example, nomination interviews, validation of SCI access requirements, submission of investigative requests, conduct SCI security briefings; obtain signed Non-Disclosure Agreement (NdA) and Non-Disclosure Statement (NdS); and perform other related personnel security actions.- Provide a briefing on local SCI security procedures to newly-arrived personnel and those receiving initial SCI indoctrination. Emphasize unauthorized disclosure awareness, management, and reporting during indoctrination and termination briefings and day-to-day security program execution- Serve as the official channel for certifying and receiving SCI visitor clearances/accesses.- Maintain the Joint Personnel Adjudication System (JPAS) and Defense Information System for Security (DISS) to accurately reflect all personnel under their security cognizance.- Provide guidance and assistance for processing SCI position and eligibility requests.- Process all derogatory information concerning SCI indoctrinated individuals under their security cognizance and assist commanders and directors with establishment of Security Information Files. Physical Security- Assist in providing overall physical security and will ensure that all current and future SCI Facilities (SCIFs) comply with the physical security standards outlined in ICD 705 all other applicable directives and established policies.- Prepare and revise, as needed, all physical accreditation paperwork, to include the fixed facility checklists.- Ensure appropriate accreditation documentation is available for each SCIF and under the organization’s security cognizance.- Ensure that each SCIF under their security cognizance conducts annual self-inspections of the security program.- Assist Government person in the creation and development of SSO documents, PowerPoint presentations, formal messages, background papers, items of interest, and staff summary packages for USAFCENT Senior Management review within specified timelines.- Support 30+ SCIFs and Temporary SCIFs within the AOR through physical presence and telephonic support. Occasional TDY support within AOR will be at the request of the CO or COR, and mission requirements.- Access JWICS by maintaining SCI eligibility.
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
QA-AP-APO
ID 36321
Work Location Al Dhafra AB
United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Intelligence Directorate (A2). The SSO Support personnel perform a full range of security duties and assignments in support of USAFCENT AFFOR A2 SCI security program at two overseas locations; Qatar and United Arab Emirates. The SSO personnel shall assist in the operation of the special security office and help administer the SCI security program to include providing SCI security guidance for other local/tenant SCIFs and TSCIFs, and Temporary Secure Working Area (TSWA) within the USAFCENT AOR when requested. SSO Support personnel provide subject matter expertise in Information and Industrial Security, Personnel Security and Physical Security disciplines Each Security Discipline provides the following Sub-tasks; Information and Industrial Security:- Maintain applicable SCI directives, regulations, manuals, and guidelines to adequately discharge SSO duties and responsibilities.- Ensure SCI is properly accounted for, controlled, transmitted, transported, packaged, and safeguarded.- Ensure SCI is destroyed by authorized means.- Ensure SCI is disseminated only to persons authorized access to the material and having an established need-to-know.- Investigate SCI security infractions, making recommendations to the Chief SSO on site and preparing required reports.- Maintaining continuing liaison, with collateral security officials to ensure both security levels are mission accomplished.- Conduct SCI personnel, information, physical and technical security (TEMPEST/Technical Surveillance Countermeasures (TSCM) actions.- Provide all security awareness trainings as required by regulations and requested by the COR. Personnel Security:- Perform all aspects of the SCI Personnel Security Program to include, for example, nomination interviews, validation of SCI access requirements, submission of investigative requests, conduct SCI security briefings; obtain signed Non-Disclosure Agreement (NdA) and Non-Disclosure Statement (NdS); and perform other related personnel security actions.- Provide a briefing on local SCI security procedures to newly-arrived personnel and those receiving initial SCI indoctrination. Emphasize unauthorized disclosure awareness, management, and reporting during indoctrination and termination briefings and day-to-day security program execution- Serve as the official channel for certifying and receiving SCI visitor clearances/accesses.- Maintain the Joint Personnel Adjudication System (JPAS) and Defense Information System for Security (DISS) to accurately reflect all personnel under their security cognizance.- Provide guidance and assistance for processing SCI position and eligibility requests.- Process all derogatory information concerning SCI indoctrinated individuals under their security cognizance and assist commanders and directors with establishment of Security Information Files. Physical Security- Assist in providing overall physical security and will ensure that all current and future SCI Facilities (SCIFs) comply with the physical security standards outlined in ICD 705 all other applicable directives and established policies.- Prepare and revise, as needed, all physical accreditation paperwork, to include the fixed facility checklists.- Ensure appropriate accreditation documentation is available for each SCIF and under the organization’s security cognizance.- Ensure that each SCIF under their security cognizance conducts annual self-inspections of the security program.- Assist Government person in the creation and development of SSO documents, PowerPoint presentations, formal messages, background papers, items of interest, and staff summary packages for USAFCENT Senior Management review within specified timelines.- Support 30+ SCIFs and Temporary SCIFs within the AOR through physical presence and telephonic support. Occasional TDY support within AOR will be at the request of the CO or COR, and mission requirements.- Access JWICS by maintaining SCI eligibility.
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
QA-AP-APO
ID 36302
Work Location US-AP-APO
United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Intelligence Directorate (A2). The SSO Support personnel perform a full range of security duties and assignments in support of USAFCENT AFFOR A2 SCI security program at two overseas locations; Qatar and United Arab Emirates. The SSO personnel shall assist in the operation of the special security office and help administer the SCI security program to include providing SCI security guidance for other local/tenant SCIFs and TSCIFs, and Temporary Secure Working Area (TSWA) within the USAFCENT AOR when requested. SSO Support personnel provide subject matter expertise in Information and Industrial Security, Personnel Security and Physical Security disciplines Each Security Discipline provides the following Sub-tasks; Information and Industrial Security:- Maintain applicable SCI directives, regulations, manuals, and guidelines to adequately discharge SSO duties and responsibilities.- Ensure SCI is properly accounted for, controlled, transmitted, transported, packaged, and safeguarded.- Ensure SCI is destroyed by authorized means.- Ensure SCI is disseminated only to persons authorized access to the material and having an established need-to-know.- Investigate SCI security infractions, making recommendations to the Chief SSO on site and preparing required reports.- Maintaining continuing liaison, with collateral security officials to ensure both security levels are mission accomplished.- Conduct SCI personnel, information, physical and technical security (TEMPEST/Technical Surveillance Countermeasures (TSCM) actions.- Provide all security awareness trainings as required by regulations and requested by the COR. Personnel Security:- Perform all aspects of the SCI Personnel Security Program to include, for example, nomination interviews, validation of SCI access requirements, submission of investigative requests, conduct SCI security briefings; obtain signed Non-Disclosure Agreement (NdA) and Non-Disclosure Statement (NdS); and perform other related personnel security actions.- Provide a briefing on local SCI security procedures to newly-arrived personnel and those receiving initial SCI indoctrination. Emphasize unauthorized disclosure awareness, management, and reporting during indoctrination and termination briefings and day-to-day security program execution- Serve as the official channel for certifying and receiving SCI visitor clearances/accesses.- Maintain the Joint Personnel Adjudication System (JPAS) and Defense Information System for Security (DISS) to accurately reflect all personnel under their security cognizance.- Provide guidance and assistance for processing SCI position and eligibility requests.- Process all derogatory information concerning SCI indoctrinated individuals under their security cognizance and assist commanders and directors with establishment of Security Information Files. Physical Security- Assist in providing overall physical security and will ensure that all current and future SCI Facilities (SCIFs) comply with the physical security standards outlined in ICD 705 all other applicable directives and established policies.- Prepare and revise, as needed, all physical accreditation paperwork, to include the fixed facility checklists.- Ensure appropriate accreditation documentation is available for each SCIF and under the organization’s security cognizance.- Ensure that each SCIF under their security cognizance conducts annual self-inspections of the security program.- Assist Government person in the creation and development of SSO documents, PowerPoint presentations, formal messages, background papers, items of interest, and staff summary packages for USAFCENT Senior Management review within specified timelines.- Support 30+ SCIFs and Temporary SCIFs within the AOR through physical presence and telephonic support. Occasional TDY support within AOR will be at the request of the CO or COR, and mission requirements.- Access JWICS by maintaining SCI eligibility.
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
QA-AP-APO
ID 36018
Work Location US-DC-Washington
The Analyst II assists in the development of improved material metrics. Responsibilities:- Planning, setting up conference rooms, updating calendars, documenting and tracking actions of all meetings.- Develop and update Senior Level PowerPoint Briefings.- Track action items and conduct analysis on projects and tasks as assigned.- Participate in planning meetings with government and contractors in NAVSEA.- Develop documentation, reports, project plans and may present briefings.- Perform additional duties and responsibilities as assigned.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
ID 36829
Work Location US-AL-Maxwell AFB-Gunter Annex
Test Engineer III  Serco-NA is actively seeking a motivated individual to provide Software Testing support to the United States Air Force Civil Engineering NexGen project. In this role, you will work with our dynamic NexGen team at Maxwell-Gunter Air Force Base to support critical Software Development Life Cycle (SDLC) activities for the Air Force customer. You will play a critical role in ensuring the successful development, testing, and deployment actions to the Air Force CE community across more than 180 bases worldwide. In this role as a Test Engineer III, you will:- Participate in our agile process by being an active contributor in daily standups, demonstrations, and retrospectives.- Work effectively, independently as well as part of a large diverse team.- Develop, document, and execute test cases, test scenarios, testing plans and procedures in an agile environment. Must be well versed with defect management concepts and processes.- Use your experience developing unit, integration, and functional tests- Provide manual and regression testing in support of the NexGen IT systems. Verifies information and data persistence and evaluates results to ensure compliance with applicable regulations.- Provide a strong attention to detail, a love of technology, and a desire to solve problems- Be an Adept communicator; verbal and written- Provide a quick process to improve or defects items often missed by others- Work with software developers to address and resolve bugs/issues- Contribute in all phases of the development lifecycle- Provide peer reviews of test cases and provide feedback with updates as needed- Build an understanding of the functionality of the system and the requirements within the user stories- Assist in preparing test deliverables- Assist, as needed, in other functional areas of the project including training and analysis- Ensure new applications and software modifications meet requirements and operate satisfactorily in the system environment. Document the success and failures of all executed test procedures in TM4J.- Use your experience working closely with software developers to verify functionality is being implemented per specifications- Use your experience with automated testing with may be (Optional)
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Montgomery
ID 36819
Work Location US-CA-San Diego
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The Marine Electrical Tradesman works on a team supporting cabling, equipment, and C5ISR system installations. The Marine Electrical Tradesman is responsible for fabrication and assembly of various electromechanical and electronic assemblies. This position must follow blueprints, guidelines, and/or diagrams to complete tasks. The Marine Electrical Tradesman may perform duties as a fire watch and/or welder's helper; as well as assembling large scale and intricate mechanical assemblies. Installation experience should include:-Moving and un-crating of equipment -Installation of electronic equipment, ducts, cableways, cables, lagging, -Assembling both large scale and intricate mechanical assemblies -Working with blueprints, assembly drawings and sketches in completing a wide variety of assembly and subassembly tasks.-Familiar with standard concepts, practices and procedures within field. -Use of power tools The Marine Electrical Tradesman receives technical guidance, as required, from supervisor or higher level technician, and work is reviewed for compliance with accepted practices. Relies on limited experience and judgment to plan and accomplish goals.  Work is performed onboard U.S. Naval Ships and military installations requiring the ability to work in areas with drafts, noise, and temperature variation.  
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
ID 36820
Work Location US-CA-San Diego
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The Laborer works on a team supporting cabling, equipment, and C5ISR system installations. The Laborer performs mainly physical labor including loading, unloading, lifting and moving supplies and materials. This position performs duties as a fire watch, a welder’s helper, and runs electric cable onboard US Naval Facilities and Ships when needed. The Laborer also provides strapping for electrical cable ways and opens/closes Multiple Cable Transits (MCTs). The following tasks are typical of this occupation: -Uses basic power tools to include grinders and drills -Paints small areas as needed -Loads and unloads trucks and other conveyances -Moves supplies and materials to proper location by hand or hand trucks -Stacks materials for storage or binning -Collects refuse and salvageable materials -Moves and arranges heavy pieces of office and shipboard furniture, electric equipment, and other types of machinery and equipment   This is an entry level position who works under immediate supervision, and primary job functions do not typically require exercising independent judgement. Work is performed onboard U.S. Naval Ships and military installations requiring the ability to work in areas with drafts, noise, and temperature variation. 
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
ID 36818
Work Location US-DC-Washington
As the Cybersecurity Systems Engineer, you will take on the technical role of  Information System Security Engineer (ISSE) for the Risk Management Framework (RMF) Assessment and Authorization (A&A) process, tasked with developing RMF security authorization packages to obtain Authorizations to Operate (ATOs) for an isolated enclave, that provides network infrastructure and basic network services, region wide access control systems and video monitoring. As the Cybersecurity Systems Engineer, you will be responsible for the activities listed below: - Support CNRNDW ISSM / CIO with RMF package development as technical ISSE- Assemble all required documentation as outlined by the ISSM and CNIC/NAVFAC for the RMF packages- Assess security controls, Security Technical Implementation Guides (STIGs), and Assured Compliance Assessment Solution (ACAS) scans in accordance with governing policies for servers, networking equipment, workstations, etc.- Assist system administrators with implementation or application for all applicable Security Technical Implementation Guide (STIG), industry best security and design practices, and implement all applicable Information Assurance Vulnerability Alert (IAVA) security requirements- Process, maintain compliance, and verify completion of Nessus, STIG, and SCAP files, report any open findings or vulnerabilities to the program, propose and implement mitigations as required and construct necessary POA&M when required.- Understand NIST, Committee for National Security Systems (CNSS), DoD/DON Communications Task Orders (CTOs, TASKORDS), and Information Assurance Vulnerability Management (IAVMs)- Create system authorization boundary diagrams and data flow diagrams encompassing traceability back to Hardware, Firmware, Software, Ports, Protocols and Services (PPS) lists, and ACAS while complying with DISA/NAVFAC standards- Review system PPS list and ensure compliance IAW Department of Defense Instruction (DoDI) 8551.01- Interacts frequently with internal personnel and outside representatives at various levels - Ability to travel may be required for final accreditation efforts
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
ID 36831
Work Location US-OH-Euclid
Job Title: Operations ManagerIf you love a high energy and fast pace environment - Serco has a great opportunity for you! The Operations Manager will be on a dynamic team, supporting customers with processing their retirement pensions at our Euclid, OH location. Bring your expertise and collaborative skills to make an impact towards servicing our retirees.Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.Job Description:  In the Operations Manager role you will: The Operations Manager is responsible for oversight of operational activities, processes, workflows and staff of the assigned department. The role requires collaboration across departments, functions and sites to achieve implementation of departmental deliverables. Knowing the assigned work is a key component of the manager’s knowledge base to ensure support to supervisors and higher level leadership. Work assignment planning and reporting status of contracting activities to the Project Manager is required, as well as technical guidance and leadership to staff supervisors. Operations Managers participate in and are responsible for hiring, staffing and training, meeting and conferring with PBGC federal staff on case or plan specific activities to resolve issues and to mitigate risks.Qualifications:  To be successful in this roll, you will have:Education: A Bachelor's DegreeGeneral Experience: Seven (7) years of relevant supervisory experience. Nine (9) years of relevant supervisory experience may be substituted for a degree. Working knowledge of Microsoft office products.If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Category
Operations Management
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-OH-Euclid
ID 36806
Work Location US-CA-Santa Ana
Join Serco as a Parking Enforcement Officer in Santa Ana, CA! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the City of Santa Ana by enforcing non-moving ordinances.In this role, you will:- Patrol assigned areas on foot or vehicle to enforce parking regulations/restrictions.- Work independently or with a team member, reporting to a field supervisor.- Issue hand-written and/or computer-generated parking citations.- Resolve customer complaints in accordance with policies and procedures.- Rely on instructions and pre-established guidelines to perform the functions of the job. To be successful in this role you must have:- High School Graduate or Equivalent.- Conflict Management skills to handle sometimes confrontational situations with the public in protesting a citation. - Must be computer literate to enter data into handheld device.- Be comfortable working in outside working conditions – must be willing to walk entire shift (6-8 hours) in all weather conditions (Rain, Heat, etc.)- Ability to lift, push and pull at least 25 pounds- Ability to direct traffic (training is provided) - Ability to stand, walk and run for extended periods of time. - Ability bend, stoop, squat and lift frequently throughout a shift.- Must possess or be able to obtain a California Guard Card.  This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Additional desired experience and skills:- Customer service experience Working schedule is for DAY shift. Typically the hours are 7am-3:30pm. This is a full-time position. If you are interested in supporting the City of Santa Ana, submit your application now for consideration.     
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Santa Ana
ID 36811
Work Location US-AL-Maxwell AFB-Gunter Annex
Test Engineer III  Serco-NA is actively seeking a motivated individual to provide Software Testing support to the United States Air Force Civil Engineering NexGen project. In this role, you will work with our dynamic NexGen team at Maxwell-Gunter Air Force Base to support critical Software Development Life Cycle (SDLC) activities for the Air Force customer. You will play a critical role in ensuring the successful development, testing, and deployment actions to the Air Force CE community across more than 180 bases worldwide. In this role as a Test Engineer III, you will:- Participate in our agile process by being an active contributor in daily standups, demonstrations, and retrospectives.- Work effectively, independently as well as part of a large diverse team.- Develop, document, and execute test cases, test scenarios, testing plans and procedures in an agile environment. Must be well versed with defect management concepts and processes.- Use your experience developing unit, integration, and functional tests- Provide manual and regression testing in support of the NexGen IT systems. Verifies information and data persistence and evaluates results to ensure compliance with applicable regulations.- Provide a strong attention to detail, a love of technology, and a desire to solve problems- Be an Adept communicator; verbal and written- Provide a quick process to improve or defects items often missed by others- Work with software developers to address and resolve bugs/issues- Contribute in all phases of the development lifecycle- Provide peer reviews of test cases and provide feedback with updates as needed- Build an understanding of the functionality of the system and the requirements within the user stories- Assist in preparing test deliverables- Assist, as needed, in other functional areas of the project including training and analysis- Ensure new applications and software modifications meet requirements and operate satisfactorily in the system environment. Document the success and failures of all executed test procedures in TM4J.- Use your experience working closely with software developers to verify functionality is being implemented per specifications- Use your experience with automated testing with may be (Optional)
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Montgomery
ID 33083
Work Location CA-ON-Ottawa
Senior Marine Draftsman/Designer able to produce drawings for ships, vessels, and boats.  Will be producing functional design hull /detail (outfitting, joiner work and space arrangements) and steel outfitting drawings. Produce piping and auxiliary system functional and design drawings. Supporting efforts in turning specifications, sketches, requirements, etc, into end state functional and detail drawings. Review drawings to ensure compliance with specifications and standards.  
Category
Engineering / Ship Construction
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa
ID 35105
Work Location CA-ON-Ottawa
Marine Draftsman/Designer able to produce drawings for ships, vessels. Must have at least 5 years drafting/design experience in areas of structural detail design, structural steel outfitting design, joiner outfitting and interior space arrangements. Experience with piping design is a plus. Should have at least 5 year drafting/design experience in the marine environment.  Prefer experience with commercial vessel or Coast Guard or Naval type vessels. Must be proficient in the use of AutoCAD, Ship Constructor. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
ID 35186
Work Location CA-ON-Ottawa
Principal Designer is responsible for 3D modeling and producing manufacturing information and drawings for ships, vessels, and boats.The Principal Designer will lead a team to (a) produce functional and detail design hull (outfitting, joiner work and space arrangements) and steel outfitting drawings, (b) produce piping and auxiliary system functional and detail design drawings (c) develop 3D Product Models for new construction ship projects.The Principal Designer is responsible for the technical delivery and quality of work and to manage assigned team, ensuring that all work is completed on time and to cost and qualityThe Principal Designer will develop and monitor the technical plan, including assigned budgets, to ensure project outputs are delivered on schedule and within budgetIt is expected that the Principal Designer will work and support multiple internal and external stakeholders, including providing technical support and resolution for structural, outfitting and piping issues from design to fabrication. In this role it is expected that the Principal Designer will develop positive working relationships with all stakeholders and facilitate clear and timely communication and exchange of information. The Principal Designer will act as the primary customer contact for the technical and schedule activities, includes regularly meeting with and updating the customer on the project’s statusThe Principal Designer will ensure that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
CA-ON-Ottawa
ID 36778
Work Location US-CA-San Diego
If you are dedicated to Training sailors and Assessing the material condition of Deck systems while supporting the US Navy, Serco has a great opportunity for you! The Marine (Civil) Engineer Lead will be on a dynamic team, assessing Deck systems at our San Diego, CA location.The INSURV Readiness Assist Team (IRAT) Deck Systems focus is material assessment support and crew training to U.S. Navy ships, located in both CONUS and OCONUS.As an IRAT Deck Systems SME you will be part of a10-12-member team that works closely with Surface Type Commander Readiness Evaluations and Type Commander Material Inspection Team (TMI). This team was established in 2011 to enhance NAVSEA mission to support the Fleet by providing focused support to in-service ships in the preparation and execution of INSURV Material Inspection (MI).Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Provide primarily Deck Systems focused material assessment support and crew training to U.S. Navy ships, located in both CONUS and OCONUS; preparing for INSURV Material Inspections or in execution of Readiness Evaluations.- Provide training and material assessments on Anchor Handling Systems, Life Saving Equipment, UNREP equipment, Amphibious (Well Deck) Systems.- Be versatile in assessing the condition of equipment on Combatant and Amphibious Ships.- You will be expected to be familiar with and will closely observe Anchor Drop Test and Ballasting Operations, prepare written and verbal reports to the ship, SEA-21 and Type Commander representatives.- Assist with developing class equipment trends and commonalities across ship classes, IRAT assist visit results, and provide recommendations for improvements that can be implemented in acquisition and/or availability planning.- Work directly with ships force in planning and prioritizing maintenance actions, which will lead to material improvement. Conduct shipboard surveys, prioritize repairs, and train ships force in support of INSURV preparation.- Provide written assessments of material conditions, crew knowledge, and Deck Systems readiness, in support of INSURV  preparation progress to the ship, and the individual ships chain of command.- Make recommendations for providing additional assistance if needed and participate in post-INSURV critique events to capture lessons learned and process issues to improve material readiness.- Draft and submit technical feedback reports (TFBR) and PMS FBRs as necessary to contribute to current fleet readiness.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
ID 36808
Work Location US-ME-N/A
The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program’s mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In support of this effort the Cybersecurity Systems/Information System Security Engineer (ISSE) will provide support to NAVFAC or CNIC in RMF authorization efforts. This is a full-time remote position based out of Maine and may require some travel during Risk Management Framework (RMF) Step 4.- Perform RMF support for Authorization Steps 1 through 4 and Step 6 throughout the systems cyber security lifecycle.- Establishment of RMF Security Plan in eMASS.- Ensure proper Architecture, Boundary, and Dataflow diagrams are completed for systems being authorized.- Inventory and documentation of hardware/software/firmware within assessment boundary.- Develop Continuous Monitoring Strategy.- Security Control Tailoring including establishment of inheritance models with key security service providers - Completion of eMASS Implementation Plan based on Continuous Monitoring Strategy.- Assist assigned Validator in drafting the RMF Security Assessment Plan.- Support all key stakeholders during RMF Step 2 Concurrence process.- Ensure 100% execution of the approved Security Assessment Plan.- Ensure ACAS automated vulnerability scans are completed on all assets with-in assessment boundary and establish hardened baseline configuration with consistent, repeatable successful results.- Ensure system(s) are DISA STIG compliant – through SCAP scripts and manual checks.- Ensure analysis and results of NIST SP 800-52 rev. 4 Assessment Procedures are updated within eMASS and support documentation uploaded as evidence of compliance.- Serve as an IT Security subject matter expert supporting the Validator during on-site Independent Validation and Verification (IV&V) of IT solutions.- Maintain the RMF Plan of Action & Milestones (POA&M) to accurately portray the risk posture of assigned solutions.- Detail all relevant mitigation and remediation activities to vulnerabilities noted on the RMF POA&M through the Change Management Process.- Monitor HW/SW lifecycles and provide recommendation for upgrade/sustainment to leadership.- Ensure all RMF documentation is updated based on change and vulnerability management efforts.- Perform continuous security reviews of RMF Security Controls (per approved continuous monitoring strategy).- Support Information Assurance/Cybersecurity (IA/CS) support activities including testing, mitigation, annual IA/CS compliance, sustainment, vulnerability and risk management, system engineering support.- Work and support other ISSEs on team who also work remotely.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-ME-
ID 36803
Work Location US-AL-N/A
Journeyman TRIRIGA Developer  Serco-NA is actively seeking a motivated individual to provide TRIRIGA development support to the United States Air Force Civil Engineering NexGen project. In this role, you will work with our dynamic NexGen team to support critical Software Development Life Cycle (SDLC) activities for the Air Force customer. You will play a critical role in ensuring the successful design, analysis and development of software solutions to the Air Force CE community across more than 180 bases worldwide. In this role, you will:- Work as a consulting team member or an individual technical consultant on product implementation, enhancement, integration or audit projects- Demonstrate expertise on work efforts that are focused on the analysis of the customer's business goals, objectives, needs and the general business environment to solve technical problems - Demonstrate familiarity with a variety of the field's concepts, practices, and procedures from a TRIRIGA business perspective- Rely on experience and judgment to plan and accomplish goals- Perform a variety of complicated tasks- May lead and direct the work of others- Exhibit a wide degree of creativity and latitude
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Montgomery
ID 36798
Work Location US-WY-Jackson
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Jackson Hole,WY! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 12 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.-  Issuing air traffic clearances.-  Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.-  Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.-  Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.-  Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.-  Coordinating with and issuing instructions to airport vehicles and personnel.-  Maintaining and disseminating records of daily operations-  Other duties as assigned Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/.- Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.- A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records.- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $30.45 per hour. Additional housing stipend & retention bonus available.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WY-Jackson
ID 36805
Work Location US-CA-San Diego
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The Marine Electrician II works on a team supporting cabling, equipment, and C5ISR system installations. The Marine Electrician II (ETII) performs standardized or prescribed assignments involving a sequence of related operations. Follows standard work methods on recurring assignments but receives explicit instructions on unfamiliar assignments; technical adequacy of routine work is reviewed on completion; non-routine work may also be reviewed in progress. Following specific instructions, assembles or constructs simple or standard equipment or parts; may service or repair simple instruments or equipment. Performs a combination of duties as: -Conducts a variety of tests using established methods. -Prepares test specimens, adjusts and operates equipment, and records test data, pointing out deviations resulting from equipment malfunction or observational errors. -Extracts engineering data from various prescribed but non-standardized sources; processes the data following well-defined methods including elementary algebra and geometry; presents the data in prescribed form -Performs a variety of tasks to include the fabrication and assembly of various electromechanical and electronic assemblies. The ETII receives technical guidance, as required, from supervisor or higher level technician, and work is reviewed for compliance with accepted practices. Work is performed onboard U.S. Naval Ships and military installations requiring the ability to work in areas with drafts, noise, and temperature variation.  
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
ID 36804
Work Location US-DC-Washington Navy Yard
Electrical Engineer IV If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  This Electrical Engineer IV will be on a dynamic team working for Serco’s customer in Team Submarine, onsite at the Washington Navy Yard.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.You will be part of a team that works closely with the Team Submarine Ship Control Lead, his Deputy and other Serco teams to deliver quality systems.  John Cottingham linkedin.com/in/johnmcottingham  leads this team as a Navy veteran. In this role, you will:- Facilitate timely decisions in the review and adjudication of all design products and written correspondence by the appropriate NAVSEA technical stakeholders, Strategic Systems Programs (SSP), UK, Navy Field Activities in accordance with Ship Specifications to meet commitment completion dates.- Interface with stakeholders to generate letters and packages for official release. - Establish and manage SCS/HMCCS commitments. - Track and report status of commitments. - Attend weekly commitment meetings and other applicable meetings required to support Ship Control SIT Lead and Deputy.- Coordinate with other SITs to ensure integration interfaces are identified and resolved.- Support the Major Area Team (MAT) Leads as issues arise in the MATs area which need technical resolution.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
ID 36795
Work Location US-KY-Louisville
Join Serco as a 1st Shift Fleet Mechanic in Louisville, KY! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports a large utility fleet operating diagnosing and repairing light duty vehicles, medium and heavy-duty diesel trucks. In this role, you will:- Operate automotive, construction and material handling equipment, hydraulic systems, aerial platform inspection and repair.- Provide clear and accurate information when entering work order data into a fleet maintenance system. To be successful in this role you will have:- At least 3 years of related experience- High school diploma or its equivalent- Valid driver’s license with good driving record- Must be computer literate- Must be able to effectively communicate with customers- Must possess necessary skills to operate and interpret diagnostic equipment- Must have welding experience  - Candidates must provide truck technician hand tools.Additional desired experience and skills:- Diesel vocational/technical school certifications- ASE Certifications preferred or capable of gaining certifications- Hydraulic experience preferred- Ability to obtain CDL license upon request What we offer:- Pay rate will be commensurate with experience, annual increases and promotion potential- Allowances for boots, tools, and safety glasses- 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear- Free and paid training- License and inspection cost reimbursement as well as tuition reimbursement for industry schools- ASE testing reimbursement upon successful certification- Well-equipped shops in regulatory compliant shops with excellent security Serco’s Comprehensive Benefit Program Includes:- Health/ Dental/ Vision / life insurance with multiple program options to fit your- Short- and long-term disability- A combination of vacation, holiday and sick/personal time annually- Tuition reimbursementThis position is contingent upon your ability to pass a preemployment criminal history check and drug screen If you are interested in supporting the Serco mission, submit your application now for consideration. 
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-Louisville
ID 34644
Work Location US-AE-Spangdahlem
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-Rhineland-Palatinate-Spangdahlem
ID 36774
Work Location US-MD-Columbia
- Assist in the creation of the program and budget; justify the resources (manpower and funding) to support the strategic plans of the President, DoD, Intelligence Community, and the Agency. - Assist in the defense and execution of the appropriated, unexpired resources to support the day-to-day mission activities.- Perform statistical and graphical analysis on various aspects of resources management such as on the rate of execution of funding, fill-rates of authorized positions, workforce skills, size and cost, and success in obtaining appropriations for new program requests. - Advise management on the regulatory aspects of resources management to avoid violations such as anti-deficiency and misappropriation of resources.- Prepare tasking requests, point papers, briefing charts, spreadsheets, memos, and other documents with prescribed timelines for Government review.- Assist in the development and maintenance of funding profiles for programs, projects, or contracts.- Assist in monitoring expenses against budgets.
Category
Finance
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
ID 36777
Work Location US-MD-Columbia
- Active TS/SCI clearance with polygraph and U.S. citizenship required.- Provide acquisition support on functions of program management. - Assist program managers in developing program documentation, creating program schedules, tracking program status, evaluating operational and technical alternatives, performing risk assessments and managing integrated product teams. - Provide expertise on the myriad of factors that influence cost, schedule, performance, and risk. - Advise in the interpretation and tailoring of DoD acquisition regulations/memorandums, and ensure affordable, supportable and effective systems are delivered to the customer. - Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management programs.
Category
Other
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
ID 36776
Work Location US-MD-Columbia
- Active TS/SCI clearance with polygraph and U.S. citizenship required.- Provide acquisition support on functions of program management. - Assist program managers in developing program documentation, creating program schedules, tracking program status, evaluating operational and technical alternatives, performing risk assessments and managing integrated product teams. - Provide expertise on the myriad of factors that influence cost, schedule, performance, and risk. - Advise in the interpretation and tailoring of DoD acquisition regulations/memorandums, and ensure affordable, supportable and effective systems are delivered to the customer. - Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management programs.
Category
Finance
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
ID 36718
Work Location US-CO-Colorado Springs
If you love high profile and challenging projects supporting the Centers for Medicare and Medicaid Services (CMS)- Serco has a great opportunity for you!  This System Administrator will be on a dynamic team, at our Colorado Springs, CO location.  Bring your expertise and collaborative skills to make an impact towards your next career! You will be part of a 15+ member team responsible for effective provisioning, installation, configuration, operation and maintenance of infrastructure components.  You will administer desktops, servers, domain services, and group policy. Executes patching, remediation, compliance, and end user support functions.  Evaluates technologies and provides tactical direction and outage response for the system infrastructure, server platforms and configurations.  You will assist in establishment and implementation of technical procedures, processes, documentation and standards for system and server platform, optimum performance and recoverability of these services.  This position requires making critical decisions in system down situations of the IT system infrastructure. In this role, you will: - Build new and/or rebuilding existing servers from the “ground up” including hardware, peripherals, settings, services, storage, directories.- Perform system monitoring and verifying the integrity and availability of all services and related hardware and software.- Diagnose hardware/software problems and repairing/replacing defective components.- Perform regular backup maintenance including daily backup operations to ensure all required file systems and data are successful backed up on the appropriate device.- Recover from hardware and software failures, including those catastrophic in nature. Coordinating and communicating with impacted service owners and stakeholders as necessary.- Applyi platform-level, OS-level, and application-level patches and upgrades on a regular basis including executing emergency and ad-hoc patching and upgrades.- Implement defined security measures in order to protect data, software, and hardware. Evaluating, planning for, and implementing DoD/DISA STIGs to the technology infrastructure.- Utilizing and maintaining an asset management system and/or configuration management database.- Conduct technical research and development to enable continuous service improvement of the infrastructure.- Automate repetitive systems administration tasks to provide economies of scale.- Create from scratch or updating existing documentation for processes, procedures, or references. Maintaining logs related to system functions as well as maintenance and repair records.- Support and coordinate with Serco Site IT when troubleshooting incidents related to core and ancillary service delivery.- Assist project teams as needed during all phases of project management including testing, executing, and rolling out solutions.- Interpret technical information. Discuss the information with others including such information with concepts or terminology with which many people may be unfamiliar.- Provide advice or recommend a course of action to leadership on resolving technical problems or improving the technology infrastructure.- Stay current with developments in the systems administration discipline. Stay current with relevant technological advancements.- Maintain a highly diverse and fast-paced workload that may include a variety of tasks, efforts, or projects.- Act as the on-call systems administrator on a rotating schedule.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
ID 36779
Work Location US-VA-Chesapeake
As the, Mechanical Assembler II, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. Home of Record is in Chesapeake, VA. You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military.As the, Mechanical Assembler II, you will perform the following typical tasks: - Responsible for fabrication and assembly of various electromechanical and electronic assemblies. - Follow blueprints, guidelines, and/or diagrams to complete tasks. - May perform duties as a fire watch and welder`s helper as well as assembling large scale and intricate mechanical assemblies. - Receive technical guidance from supervisor or higher level technician and your work will be reviewed for compliance with accepted practices. - Perform work with standard concepts, practices and procedures within field. - Work under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor. 
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
ID 36597
Work Location US-CA-Inglewood
Join Serco as a Parking Enforcement Officer in Inglewood, CA! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the City of Inglewood by enforcing non-moving ordinances.In this role, you will:- Patrol assigned areas on foot or vehicle to enforce parking regulations/restrictions.- Work independently or with a team member, reporting to a field supervisor.- Issue hand-written and/or computer-generated parking citations.- Resolve customer complaints in accordance with policies and procedures.- Rely on instructions and pre-established guidelines to perform the functions of the job.- Support Special Event Enforcement of SoFi Stadium events, Forum events, and other events in the City. 
Category
Operations Management
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Inglewood
ID 36772
Work Location US-AE-APO
As a Help Desk Technical Support Analyst in Naples, Italy for the CNIC Regional Offices, you will provide network and domain support, telecom support for the N6 command. The Help Desk Technical Support Analyst will be responsible for the activities listed below:- Address, manage and resolve network and or domain user trouble calls. - Provide support in the implementation, installation, maintenance and upgrades of user SIPRNet, Non-classified Internet Protocol (IP) Router Network (NIPRNet) and telephone drops, and ensure that the work is done in accordance with best practices and standards. - Provide assistance in the application/acquisition, maintenance, troubleshooting and upgrades of domain connected user computing platforms, to include its sub-components, peripherals and necessary software or applications and required non-domain connected systems, sub-systems, sub-components, peripherals and software. - Support creation, recreation and or troubleshooting of user domain accounts, to include SIPRNet and NIPRNet user accounts, and reviewing and or approving the necessary request related forms such as System Authorization Access Request (SAAR). - Provide assistance in the application or acquisition, installation, maintenance, troubleshooting and upgrades of printers, scanners, fax machines, and other non-computing platform office essential systems, to include their sub-components, peripherals and necessary software applications, and ensure that the work is done in accordance with best practices and standards. - Provide assistance in the application or acquisition, installation, configuration, updates and troubleshooting of required user computer platform software or applications. - Provide assistance in the application, implementation and testing of security policies for user domain computing platforms. - Provide assistance in the installation, maintenance and upgrade of needed cable infrastructure, such as fiber optic cables, copper Ethernet cables, and the required cable infrastructure pathways, and ensure that the work is done in accordance with best practices and standards. - Perform site surveys and determine requirements needed to support user domain requirements, and develop the needed site survey report. - Provide assistance in the acquisition, implementation, installation, maintenance and upgrades of data encryptors. - Develop cost estimates of user requirements and provide the cost estimate to the appropriate approving authority and procurement officer for procurement when needed. - Provide assistance in the implementation, installation, maintenance and upgrades of telephone drops.- Provide assistance in the implementation, installation, setup, maintenance and upgrades of Video Teleconferencing (VTC) endpoints.- Provide VTC support to users, to include VTC endpoint meeting setup and troubleshooting. - Provide assistance in the implementation, installation, setup, maintenance and upgrades of telephones, to include Voice over Secure IP (VoSIP).- Provide assistance in the application or acquisition of Command telephones, cellphones, tablets, their subcomponents and peripherals. - Provide assistance in the activation or reactivation of telecom services.- Track assignments or allocations of telecom assets, services, accounts, asset subcomponents and peripherals. - Develop, implement and maintain a database used to track telecom asset assignments. - Provide assistance in the implementation or installation, testing and troubleshooting support to office essential or installation essential IT assets.- Provide support in the disposal of systems, sub-systems, sub-components, peripherals, or any items identified to be no longer needed through the Defense Reutilization Management Office (DRMO) process.- Provide support in sanitizing applicable systems, sub-systems, sub-components, peripherals, or any items for DRMO.- Act as a liaison between domain users, telecom users, and the various appropriate help desk or technical support for new service request, resolution of domain user related issues, troubleshooting and request for upgrades. - Submit Request for Changes (RFCs), track and manage submitted RFCs that are required to satisfy domain user requirements or telecom users. - Support the procurement of systems, sub-systems, sub-components and peripherals in support of domain and telecom user requirements, by developing cost estimates, acquiring quotes, and interfacing with vendors. - Train users or other required, concerned individual of the system that they are supporting or system that they are providing when required
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IT-Naples
ID 36775
Work Location US-CA-San Diego
Serco-NA is actively seeking a motivated individual to provide Engineering Technician support for Serco-NA within the Continental United States and Worldwide. You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. In this role, you will perform simple routine tasks under close supervision or from detailed procedures. Work is checked in progress or on completion. This person performs one or a combination of such typical duties as: Assembling or installing equipment or parts requiring simple wiring, soldering, or connecting. Performing simple or routine tasks or tests such as tensile or hardness tests; operating and adjusting simple test equipment; records test data. Gathering and maintaining specified records of engineering data such as tests, drawings, etc.; performing computations by substituting numbers in specified formulas; plotting data and draws simple curves and graphs. This position works out of our San Diego Naval Shipyard.   
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
ID 36771
Work Location US-AE-Remote
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
ES-Cadiz-Rota
ID 36768
Work Location US-WA-Everett
The Logistics Analyst II position will enhance product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory; create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize cost; rely on limited experience and judgment to plan and accomplish goals; and provide support for the US Navy CHRIMP activities at Naval Base Everett. Additional Qualifications:- A certain degree of creativity and latitude is expected.- Provide general sustainment support to field activities.- Support will include all aspects of material management/tracking support including the following: conducting physical inventories, conducting material research using US Navy/commercial systems and databases, and supporting container labeling initiatives.- Ability to obtain and maintain a favorable background investigation.- Ability to work with various personnel (military, civilian and contractor staff) to support of CHRIMP sustainment requirements.- Familiarity with various Navy Logistics and HAZMAT concepts, practices, and procedures including experience with utilizing the Navy’s Enterprise Resource Planning (ERP) software.- Ability to use MS Office Suite and possess intermediate-level experience with Word, Excel, and PowerPoint.- Provide support inventory, data collection, and processing of HAZMAT data for building into the Navy’s system of record.- Ability to quickly analyze customer problems, identify possible courses of action, provide recommendations for customer consideration, and follow up with guidance or training as needed.- Ability to travel as necessary (25% of the time or greater).This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.
Category
Logistics
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-CA-San Diego
ID 36644
Work Location US-VA-Norfolk
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you! This Senior Network Engineer will be on a dynamic team, developing network and cybersecurity solutions for the Navy's newest shipbuilding program (Frigate). Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and help define the future cybersecurity architecture of the Navy. Serco supports the US Navy as a prime for their Engineering Services Support contract to which supports the FFG(X) shipbuilding program. Serco is the engineering support lead for the Government Program Manager and is responsible for working with the Government agents and the shipbuilder to deliver the US Navy's first new start shipbuilding design in more than 40 years. You will be part of a ~50-member team that works closely with the client, the shipbuilder, and other Serco teams to deliver quality systems engineering solutions and network architecture designs to balance the needs of the Fleet and the program office. Dr. John Sahlin [LinkedIn profile] leads this team with over 25 years’ experience supporting commercial and US Navy clients.        In this role, you will:·       Design and develop network architecture products for FFG(X) baseline network.·       Contribute in all phases of the development lifecycle·       Review current shipbuilder design for network architecture and provide redlines updates to design documentation·       Develop detailed network engineering and cybersecurity design documentation, including (but not limited to): Block Wire Diagrams, Device Interconnect Drawings, Access Control Lists, Ports/Protocols/Services Lists·       Develop and route for approval, design documentation for Government review and baseline·       Analyze and interpret design details provided by PEO C4I and Shipbuilder to develop Fleet solutions·       Coordinate design decisions among Government Program Office, Technical Warrant Holder, and Shipbuilder·       Represent Government program office at shipbuilder design reviews·       Evaluate alternative approaches and provide recommendations to Government
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
ID 36770
Work Location US-AE-Via Pordenone
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
IT-Friuli-Venezia Giulia-Aviano
ID 36769
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
JP-Okinawa-Butler
ID 36766
Work Location US-VA-Alexandria
DDG 51 Marine Engineer Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.  Under supervision provide support to clients developing and maintaining U.S. Navy surface ships systems and associated subsystems.  You will provide production and testing support including engineering support for hull, mechanical and electrical systems total ship engineering; ship surveillance; and all types of waterfront engineering and inspections. Review shipbuilder work packages, conduct photo documentation, develop databases allowing searches for key information in written correspondence. Review drawings, Initial Change Proposals (ICP), Engineering Change Proposals (ECP), waterfront changes, work items, design reviews condition reports and trial cards. In this role, you will:- Review initial designs, developments, and analysis of new ships and/or ship systems. - Assist in the development of designs for current and conceptualized ships, systems, and equipment. Evaluate designs for feasibility. - Review ECP packages for completeness and provide recommendations.- Assess compliance with Naval regulatory and design standards.- Interface with stakeholders and cross functional teams to ensure necessary resources are available for ship/system.- Participate in Gas Turbine design meetings.- Review qualification test procedures and participating in qualification testing and trials.- Support production design and construction oversight and review processes to ensure compliance with product specifications.- Research new technology and/or development tools to remain informed of current technology.- Maintain communications with SUPSHIP, NAVAIR and other commands, including laboratories and support contractors, in resolving technical issues impacting (or have potential to impact) the design or performance of the ship class.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
ID 36687
Work Location CA-ON-Smiths Falls
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Wage rates for customer service agent positions range from $19.01 to $23.56 per hour, depending on the position classification level and the number of years an employee has been in the role. Benefit eligibility for full-time and part-time employees are outlined in our Collective Agreement. Full-time employees that are eligible will have the option to receive health and dental benefits.  We also offer a matched Retirement Savings Plan (RSP).The majority of employees work only during daytime hours, although occasional evening and weekend work may be required to address any backlogs that arise. Employee hours vary based on customer demand. The summer is our busy season, so employees work full-time hours from June to September, generally. The winter is our slow season, so we reduce employee hours to reflect the lower volumes, generally.Purpose of the Job: • Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence.• Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Smiths Falls
ID 36666
Work Location US-VA-Fort Belvoir
Serco is seeking a Project Management Specialist to support all financial, programming, and administrative activities, such as budgeting, manpower and resource planning, and financial reporting. Other duties may include:- Perform complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues, which would require a report and recommend solutions.- Develop work breakdown structures, prepare charts, tables, graphs and diagrams to assist in analyzing problems.- Analyze data and prepare reports of specific results and trends which might affect their program planning.- Study work procedures, information flow, production methods, inventory controls, and cost analysis.- Document findings and recommends new procedures, systems, and organizational changes, including staffing, equipment, and facility requirements.- Formulate recommendations, policies, and plans that aid in the interpretation of trends and markets and supports the development of economic programs.- Monitor newly implemented systems to assure smooth functioning.Install new systems and train operating staff.- Conduct operational effectiveness reviews to ensure changes are applied and functioning as intended.- Develop and maintain operating systems documentation and procedures manuals. - Manage large complex projects, often more than one at a time
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Fort Belvoir
ID 36737
Work Location US-AL-Montgomery
As the, Systems Engineer, at Serco-NA you will provide Systems Integration engineering support to the United States Air Force Civil Engineering NexGen project. In this role, you will work with our dynamic NexGen team at Maxwell-Gunter Air Force Base to support critical Software Development Life Cycle (SDLC) activities for the Air Force customer in Montgomery, AL. You will play a critical role in ensuring the successful systems engineering analysis, design, support, and deployment actions to the Air Force CE community across more than 180 bases worldwide.  In this role, you will:- Design and implement customized technical solutions according to organizational needs- Understand complex system architectures and make improvements via automation - Implement automated scripts to deploy software to multiple environments- Demonstrate the ability to support the transition of a complex monolithic application to microservices- Demonstrate an advanced understanding of IBM Websphere Application Server with experience automating upgrades/patches - Evaluate existing components or systems to determine challenges to upgrades and maintenance windows- Demonstrate the ability to design new technical solutions as well as train engineering team on implementation of new solutions for replication across multiple environments- Desire to learn new industry concepts and processes for consideration in future goals- Demonstrate an understanding of virtual environments, Cloud concepts, and the implementation of each while following DOD guidelines - Utilize experience implementing and working in a continuous integration (CI) or continuous development (CD) pipeline- Work effectively independently as well as part of a large diverse team- Respond to telephone calls, email, and personnel requests for technical support
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Montgomery
ID 36742
Work Location US-IL-Rock Island
Serco is hiring expertise in multiple disciplines to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in Zone 2 across the Midwest. The Mid-Level FEMA Consultant will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Expertise needed in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-IL-Rock Island
ID 36739
Work Location US-WA-Walla Walla
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Walla Walla, WA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 12 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.-  Issuing air traffic clearances.-  Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.-  Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.-  Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.-  Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.-  Coordinating with and issuing instructions to airport vehicles and personnel.-  Maintaining and disseminating records of daily operations-  Other duties as assigned Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/.- Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.- A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records.- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $30.45 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Walla Walla
ID 36738
Work Location US-AK-King Salmon
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in King Salmon, AK! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 12 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.-  Issuing air traffic clearances.-  Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.-  Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.-  Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.-  Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.-  Coordinating with and issuing instructions to airport vehicles and personnel.-  Maintaining and disseminating records of daily operations-  Other duties as assigned Prior to being considered for this position, applicants must: - Be available for work within 60 days.- Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/.- Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.- A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/- Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records.- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! The rate of pay for this position is $32.81 per hour. Generous Cost of Living Allowance (COLA) provided. COLA is paid as a percentage of the hourly rate for all hours worked. Relocation allowance provided
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AK-King Salmon
ID 35223
Work Location US-AK-Kenai
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $31.82 per hour. Additional Cost of Living Allowance (COLA) provided. 15% COLA per hour, 40 hours per week, based on DOL wage rate. Relocation allowance after certification. Retention bonus plan available.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AK-Kenai
ID 34666
Work Location US-OR-Redmond
Prior to being considered for this position, applicants must: - Be available to start work by June 1, 2020. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $30.15 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OR-Redmond
ID 35788
Work Location US-WA-Gig Harbor
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $34.38 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Gig Harbor
ID 35612
Work Location US-CA-Salinas
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $37.18 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Salinas

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