Serco is hiring expertise in multiple disciplines to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in Zone 2 across the Midwest. The Mid-Level FEMA Consultant will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Expertise needed in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists
Looking for energetic and capable individual to join our team supporting the US Navy’s acquisition and construction of its newest combatant ship as part of the FFG(X) program.The incumbent will contribute across each facet of a major shipbuilding program. Specific duties will include the following:- Serve as Executive Assistant to Navy Major Program Manager and their Deputy, preparing and reviewing correspondence, reports, presentations, briefings, etc.- Collects and coordinates inputs and responses across the program office for review by the front office.- Manage calendars and travel for the Program Manager and Deputy Program Manager, deconflicting invitations and ensuring critical meetings and events are properly staffed.- Maintain files and records in SharePoint. Be able to retrieve information and assist with emergent data calls to senior Navy/DoD leadership and Congress.- Must be a self starter with ability to multi-task and prioritize activities to keep program office running smoothly and efficiently.
Position Description Parking Enforcement Officers (PEO’S) enforce non-moving ordinances throughout the City of Chicago. Principle Job Duties• Patrols assigned areas on foot or bicycle to enforce parking regulations/restrictions. • Works independent or with a team member, reporting to a field supervisor. • Issues hand-written and/or computer generated parking citations. • Resolve customer complaints in accordance with policies and procedures. • Relies on instructions and pre-established guidelines to perform the functions of the job. • Support Special Event Enforcement of the Chicago Cubs, Chicago Sox, Chicago Blackhawks, Chicago Bulls, Chicago Bears and other events in the City. • Outside working conditions – must be willing to walk entire shift (6-8 hours) in all weather conditions (Rain, Snow, Heat, etc..) Schedule • Working schedule includes, Weekday, Weekend and Holidays. This is a part-time position. Required Skills And Experience • High School Graduate or Equivalent required. • Previous Customer Service positions a plus. • Conflict Management skills to handle sometimes confrontational situations with the public in protesting a citation. • Must be computer literate to enter data into handheld device. • If any unpaid parking tickets in the City of Chicago, must be on Payment Plan or paid in full. Physical Demands • Willingness to work in the elements - heat, wind, snow, rain, etc. • Ability to lift, push and pull at least 25 pounds. • Ability to stand, walk and run for extended periods of time. • Ability bend, stoop, squat and lift frequently throughout a shift
Under general supervision, the Parking Enforcement Shift Supervisor, supervises the work activities of Parking Enforcement Officers engaged in enforcing parking regulations and restrictions; and performs related duties as required.- Oversees a group of Parking Enforcement Officers engaged in identifying and issuing citations for parking violations pertaining to street signs, parking meters, fire hydrants, etc- Makes daily work assignments, assigning staff to patrol specific routes or areas to enforce parking ordinances- Prepares work schedules to ensure adequate coverage for special events- Monitors field activities by making site visits to ensure proper enforcement of parking regulations and restrictions- Transports Parking Enforcement officers to and from assigned patrol areas as required- Trains staff on the provisions of parking ordinances and procedures for writing and issuing citations for violations- Reviews work activity reports and evaluates work performance of subordinate staff- Evaluates the number of parking citations issued on various routes and makes changes in work assignments to increase productivity- Meets with subordinate staff to discuss and resolve problems relating to field activities- Prepares productivity reports for management review
Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Benefits Advisor Site Lead position at our RAF Mildenhall, Suffolk, England location. The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA). Military Veterans and Spouses are encouraged to apply! A Benefits Advisor / Career Counselor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Benefits Advisor Site Lead. The BA Site Lead provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment. The Site Lead may also provide formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events. - The BA Site Lead is responsible for coordinating with local government TAP Managers and installation staff to schedule classroom support, supervises BA’s and Senior BA’s, and ensures quality performance.- The individual in this position is also responsible for supplies, instructional materials, and office equipment; and preparing periodic reports.- Work at times will require extended hours, including week days, weekends and some holidays, generally anticipating and addressing emerging requirements under changing and constrained time lines.- Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.- Position also requires three years’ supervisory experience and ability to mentor, counsel, and evaluate employee performance.
Job Description: Benefits Analyst II reports directly to the Benefit Supervisor. May lead teams on various projects or tasks. Authorizes benefit payments. Handles the most complex or sensitive case processing or customer matters. Processes benefit applications, QDROs, POAS, etc. Processes and/or calculates participant over/underpayments and recoveries. Performs the intake processing and issuance of benefit determination letters. Supports the database building activities. May be required to travel for data collection trips. Conducts quality reviews to ensure work meets quality standards. Qualifications: Education: Associate Degree (2) General Experience: Two (2) years of relevant work experience which can include, but not be limited to: employee benefit fieId, claims processing, billing, payroll, banking, human resources, customer service, representative, quality review analysts, etc. Three (3) years of progressive experience may be substituted fora degree.
Job Description:Benefits Analyst II reports directly to the Benefit Supervisor. May lead teams on various projects or tasks. Authorizes benefit payments. Handles the most complex or sensitive case processing or customer matters. Processes benefit applications, QDROs, POAS, etc. Processes and/or calculates participant over/underpayments and recoveries. Performs the intake processing and issuance of benefit determination letters. Supports the database building activities. May be required to travel for data collection trips. Conducts quality reviews to ensure work meets quality standards. Qualifications:Education: Associate Degree (2) General Experience: Two (2) years of relevant work experience which can include, but not be limited to: employee benefit fieId, claims processing, billing, payroll, banking, human resources, customer service, representative, quality review analysts, etc. Three (3) years of progressive experience may be substituted fora degree.
Serco Inc is seeking an Information Technology (IT) experienced team member with a current active DoD Secret level security clearance to provide IT asset management and user support to Federal employees onsite at the Washington Navy Yard, Southeast DC or at Crystal City (Arlington), Virginia. General Duties Provides support to IT end-users on a variety of issues and supports policies governing procurement, maintenance, or disposal of IT assets in conjunction with government and contractor IT managers. Monitors user software requirements to assess need, determine usage, and control costs. Tracks asset location and conducts periodic inventory. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and in-person requests for technical support. Documents, tracks, and monitors the problem to ensure timely resolution. Reports to an on-site supervisor or manager. Support government IT users running Windows 10 (WIN10) and Microsoft Office 365 (O365) and associated software and peripherals on a government IT network. Provide user assistance in resolving service calls, maintaining networked peripherals, communicating with the government IT help desk on behalf of users, assisting with user IT set-up, maintaining IT issuing documentation, inventorying assets, assisting with software installation, communicating network issues and outages, instructing and assisting users with upgrades and security patches, and providing other IT support as required. Configure, issue, and assist with updating of mobile phones and tablets. Assist with set-up of applications and mobile device email access. Assist with use and optimization of collaboration tools such as SharePoint, Teams, Skype, and collaboration and work process software applications.
Job Description:Benefits Analyst II reports directly to the Benefit Supervisor. May lead teams on various projects or tasks. Authorizes benefit payments. Handles the most complex or sensitive case processing or customer matters. Processes benefit applications, QDROs, POAS, etc. Processes and/or calculates participant over/underpayments and recoveries. Performs the intake processing and issuance of benefit determination letters. Supports the database building activities. May be required to travel for data collection trips. Conducts quality reviews to ensure work meets quality standards. Qualifications:Education: Associate Degree (2) General Experience: Two (2) years of relevant work experience which can include, but not be limited to: employee benefit fieId, claims processing, billing, payroll, banking, human resources, customer service, representative, quality review analysts, etc. Three (3) years of progressive experience may be substituted fora degree.
The Senior Supervisor is responsible for supervising, administering, and ensuring all Clerks are properly trained in their assigned activities at the Harrisonburg, Virginia facility. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Supervises a team of 10-30 employees- Coordinates and controls the movement of files internally and externally with other sections and branches throughout USCIS- Prepares and maintains daily logs on documents, correspondence, and statistical and pending reports- Monitors employee quality and production statistics- Monitors workflow to ensure timeliness performance requirements are met- Tracks backlogs and surges- Makes recommendations for process improvements- Maintains accurate reports of USCIS workload held on file shelves- Oversees equipment and network access for employees- Plans work schedules to handle surges and slow downs- Reviews employee performance, prepares and administers disciplinary actions- Implements and monitors policy and procedural changes- Completes employee evaluations- Provides technical guidance and problem resolution- Adhere to all contractor policies and procedures.**Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
The Site Manager serves as the local point-of-contact, responsible for overseeing all contractor functions at the File Storage Facility located in Harrisonburg, VA - Responsibilities included but not limited to: - Monitoring all aspects of production to include quality and timeliness, - Implementing operational procedures and policies as needed, and - Analyze trends and understand training needs. - This position requires experience in an operational environment with workflow fluctuations, risks, and concerns. - Responsible for interacting with the customer by presenting oral and written briefings, as needed, and monitoring the customer satisfaction. **Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
The Quality Supervisor oversees the Quality and Training Departments of the USCIS ROSS Program, specifically at the Harrisonburg, Virginia facility. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Coordinates Quality and Training department activities towards the oversight and management of a continuous process improvement program.- Responsible for the implementation and execution of the Quality Management Program.- Primary interface between on-site management and the Government QA.- Identification and implementation of Corrective/Preventative actions.- Coordination of process improvement activities throughout the site.- Conduct studies and analyses of future process improvement initiatives.- Responsible for the implementation and execution of the Training Department.- Responsible for the coordination of activities between the Quality and Training Departments- Adheres to all contract policies and procedures. **Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
The Quality Manager oversees the Quality and Training Departments of the USCIS ROSS Program. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Coordinates Quality and Training department activities towards the oversight and management of a continuous process improvement program.- Responsible for the implementation and execution of the Quality Management Program.- Primary interface between on-site management and the Customer.- Identification and implementation of Corrective/Preventative actions.- Coordination of process improvement activities throughout the site.- Conduct studies and analyses of future process improvement initiatives.- Responsible for the implementation and execution of the Training Department.- Responsible for the coordination of activities between the Quality and Training Departments- Adheres to all contract policies and procedures. **Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
The Infrastructure Patch Administrator will be responsible for working with organizations’ information, security, technology, and application teams to tailor a patching program to fit their needs and culture.Essential functions of this position include, but are not limited to:- Support and/or lead engagement work streams related but not limited to patch, configuration, and vulnerability management- Independently plan and develop patch management programs- Organize and develop patching project plans includes activities and tasks, resources, and schedules- Develop patching policies, procedures, and process documentation- Recommend, implement, and configure leading patching technologies- Manage and oversee day-to-day patching operations patch administrator for all desktop OS, server OS, and application patch deployments- Facilitate troubleshooting/problem solving and resolution of system/network issues primarily involving the patching process- Coordinate with vulnerability management teams and practitioners to streamline and integrate patching- Quickly absorb and diagnosis communication challenges within and across work teams in reference to patching schemes and methodologies- Demonstrate experience developing work plans, milestones and engagement schedules- Exhibit superior organizational skills to analyze, develop, and deliver detailed reportsEssential knowledge, experience and skills of this position include, but are not limited to: - Basic administration of Windows Server 2008, 2008R2, 2012, 2012R2, and 2016.- Knowledge and working experience of various patch management platforms. ex. WSUS, SCCM, CA, and Manage Engine- General knowledge of systems administration and virtualization technology principles and practices.- Comprehensive understanding of patch management methodologies and procedures- Advanced experience with patch management assessments- Strong experience in patch management services for complex applications, COTS software, operating systems, and databases.- Professional oral and written communication skills- Excellent teamwork and interpersonal skills
Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Benefits Advisor position at our Naples, Italy location. The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA). Military Veterans and Spouses are encouraged to apply! A Benefits Advisor / Career Counselor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Senior Benefits Advisor. The Senior Benefits Advisor (BA) provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment. The Senior BA also provides formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events. The Senior BA will also support the Site Lead / Master BA and perform Site Lead / Master BA responsibilities as necessary, and is the local Subject Matter Expert on VA Benefits and coordinates team training activities. The Benefits Advisor delivers assigned briefings, support assigned events, conducts individual VA benefits advising appointments, and completes required documentation for them. Work requires standing up to 6-8 hours while delivering briefings. Work hours match installation TAP organization, and generally are 7:00 AM to 4:00 PM, with earlier start and/or later stop on briefing days. Work at times will require extended hours, including week days, weekends and some holidays, and may include travel to other installations. Generally, the Senior BA anticipates and addresses emerging requirements under changing and constrained time lines. Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.
Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Senior Benefits Advisor position at our Joint Base Lewis-McChord, WA location. The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA). Military Veterans and Spouses are encouraged to apply! A Benefits Advisor / Career Counselor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Senior Benefits Advisor. The Senior Benefits Advisor (BA) provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment. The Senior BA also provides formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events. The Senior BA will also support the Site Lead / Master BA and perform Site Lead / Master BA responsibilities as necessary, and is the local Subject Matter Expert on VA Benefits and coordinates team training activities. The Benefits Advisor delivers assigned briefings, support assigned events, conducts individual VA benefits advising appointments, and completes required documentation for them. Work requires standing up to 6-8 hours while delivering briefings. Work hours match installation TAP organization, and generally are 7:00 AM to 4:00 PM, with earlier start and/or later stop on briefing days. Work at times will require extended hours, including week days, weekends and some holidays, and may include travel to other installations. Generally, the Senior BA anticipates and addresses emerging requirements under changing and constrained time lines. Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.
Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Benefits Advisor position at our Camp Butler, Okinawa, Japan location. The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA). Military Veterans and Spouses are encouraged to apply! A Benefits Advisor / Career Counselor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Benefits Advisor. The Benefits Advisor (BA) provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment. The BA also provides formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events. The Benefits Advisor delivers assigned briefings, support assigned events, conducts individual VA benefits advising appointments, and completes required documentation for them. Work requires standing up to 6-8 hours while delivering briefings. Work hours match installation TAP organization, and generally are 7:00 AM to 4:00 PM, with earlier start and/or later stop on briefing days. Work at times will require extended hours, including week days, weekends and some holidays, and may include travel to other installations. Generally, the BA anticipates and addresses emerging requirements under changing and constrained time lines. Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of experienced, skilled and passionate Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; who are organized and able to manage an office; who have experience providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. The ideal Employment Facilitator candidate would have excellent time management skills, able to work independently, and able to respond to inquiries. The Employment Facilitator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.
Position Summary Provides acquisition support to NAVSEA by coordinating the flag-level approval of required documentation for complex acquisition requirements and developing acquisition plans and requests for proposals (RFP) for US Navy surface ship modernization, availabilities, and contracting projects. Works with SEA21 Acquisition Director and team to determine procurement strategies to effectively meet SEA21 program needs in accordance with cost, schedule, and technical requirements. Duties and Responsibilities Provide documentation and administrative support to SEA 21C in the areas of communications, documentation capture, control and technical library management, technical writing, task tracking, briefings, performance measurement product/deliverable, and meeting support. Develop PowerPoint presentations, white papers, spreadsheets, graphs and generate overall project documentation. Research requires communication, internal and external to SEA 21 and shall be in accordance with pertinent Federal, DoD and Navy policies and regulations. Create draft communication products for SEA 21C. Examples of products include literature, tri-folds, and handouts that enable SEA 21C to respond to information requests required by technical instructions, maintaining a history file of project related media, and forwarding information through the Team Ships communications team. Monitor content placed on the SEA 21C Share Drive and SharePoint site and make the SEA 21C aware of any issues. Research and gather information that enables the SEA 21C team to respond to external queries (i.e., USN Leadership, Congressional inquiries, GAO, industry engagements, etc.) and maintaining a history file of SEA 21C related products Develops procurement initiation documentation, including request memoranda, Statements of Work, supply lists, personnel qualifications, justifications, and modifications. Tracks and monitors the writing, proofreading, coordination, and routing for flag-level approval of acquisition documents, including: acquisition plans (AP), source selection plans (SSP), solicitations and request for proposals (RFP). Organize and maintain the configuration of a complete electronic set of current and historical project documents in the SEA 21C Share Drive and SharePoint site. Examples include required acquisition and procurement documentation, decisional memorandums; modifications; concepts and specifications, including technical issues, and reported; correspondence; scheduling revisions; plans; technical presentations; briefings; and other SEA 21C team products and tracking tools. Develop a task tracking tool for the organization and management of all internal SEA 21C tasks and tasks assigned to external stakeholders and partners. Prepare briefs as needed and review and correct briefs for format, grammar, and spelling. Develop and maintain project and acquisition metrics for existing SEA 21 progress reporting structures and support the development of new metric tools specific to the SEA 21C portfolio. Demonstrates superior writing and presentation skills to develop briefings, documents, papers, conceptual, and analytical reports for clients. Must have exceptional Microsoft Office skills to include Word, Excel, and PowerPoint. Demonstrates a high level of attention to detail. Performs additional duties and responsibilities as assigned.
Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Site Lead Benefits Advisor position at our Camp Humphreys, Republic of South Korealocation. The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA). Military Veterans and Spouses are encouraged to apply! A Benefits Advisor / Career Counselor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Benefits Advisor Site Lead. The BA Site Lead provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment. The Site Lead may also provide formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events. - The BA Site Lead is responsible for coordinating with local government TAP Managers and installation staff to schedule classroom support, supervises BA’s and Senior BA’s, and ensures quality performance.- The individual in this position is also responsible for supplies, instructional materials, and office equipment; and preparing periodic reports.- Work at times will require extended hours, including week days, weekends and some holidays, generally anticipating and addressing emerging requirements under changing and constrained time lines.- Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.- Position also requires three years’ supervisory experience and ability to mentor, counsel, and evaluate employee performance.
Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Master Benefits Advisor position at our NSA Bahrain, Bahrain location. The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA). Military Veterans and Spouses are encouraged to apply! A Master Benefits Advisor / Career Counselor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Master Benefits Advisor (with Site Lead duties). The Master BA Site Lead provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment. The Master BA may also provide formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events. - The Master BA is responsible for coordinating with local government TAP Managers and installation staff to schedule classroom support, coordinate on installation events, and ensures quality performance.- The individual in this position is also responsible for supplies, instructional materials, and office equipment; and preparing periodic reports, and may be assigned Site Lead duties.- Work at times will require extended hours, including weekdays, weekends and some holidays, generally anticipating and addressing emerging requirements under changing and constrained timelines.- Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.
Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Senior Benefits Advisor position at our Joint Base Pearl Harbor, HIlocation. The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA). Military Veterans and Spouses are encouraged to apply! A Benefits Advisor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Senior Benefits Advisor. The Senior Benefits Advisor (BA) provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment. The Senior BA also provides formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events. The Senior BA will also support the Site Lead / Master BA and perform Site Lead / Master BA responsibilities as necessary, and is the local Subject Matter Expert on VA Benefits and coordinates team training activities. The Benefits Advisor delivers assigned briefings, support assigned events, conducts individual VA benefits advising appointments, and completes required documentation for them. Work requires standing up to 6-8 hours while delivering briefings. Work hours match installation TAP organization, and generally are 7:00 AM to 4:00 PM, with earlier start and/or later stop on briefing days. Work at times will require extended hours, including week days, weekends and some holidays, and may include travel to other installations. Generally, the Senior BA anticipates and addresses emerging requirements under changing and constrained time lines. Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.
The Mechanical Assembler II works on a team supporting cabling, equipment, and C5ISR system installations. The Mechanical Assembler II (MAII) is responsible for fabrication and assembly of various electromechanical and electronic assemblies. This position must follow blueprints, guidelines, and/or diagrams to complete tasks. The MAII may perform duties as a fire watch and/or welder's helper; as well as assembling large scale and intricate mechanical assemblies. Installation experience should include:-Moving and un-crating of equipment -Installation of electronic equipment, ducts, cableways, cables, lagging, -Use of power tools -Assembling both large scale and intricate mechanical assemblies -Working with blueprints, assembly drawings and sketches in completing a wide variety of assembly and subassembly tasks.-Familiar with standard concepts, practices and procedures within field. The MAII receives technical guidance, as required, from supervisor or higher level technician, and work is reviewed for compliance with accepted practices. Relies on limited experience and judgment to plan and accomplish goals. Typically reports to a supervisor. Work is performed onboard U.S. Naval Ships and military installations requiring the ability to work in areas with drafts, noise, and temperature variation.
Serco North America employs over 8,000 staff, serving Federal, state, and local governments, along with the Canadian government and commercial customers. We help our customers deliver vital services more efficiently, while increasing the satisfaction of their end customers. The Systems Integration and Installation Business Unit provides comprehensive support for mission-critical communications and IT systems used by military, intelligence, and Federal civilian government clients. Delivering the full technology life cycle in some of the most demanding and secure IT environments in the world.Working as a technical consultant, the Technical Business Consultant II will serve as a Subject Matter Expert in Information Technology/Cybersecurity on product implementation, enhancement, integration, and auditing. Expertise and work efforts are focused on the analysis of the customer's business goals, objectives, needs and the general business environment to solve technical problems. This role will have Business Development, to include contract proposals, and budgetary responsibilities. A wide degree of creativity and latitude is expected. May lead and direct the work of others.This is a part-time, on-call position based out of the Groton, Connecticut area. Occasional travel, up to 10%, may be required.
Performs simple routine tasks under close supervision or from detailed procedures. Work is checked in progress or on completion. Performs one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Performs simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. Gathers and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.Requires a High School diploma and 0-2 years experience
Performs standardized or prescribed assignments involving a sequence of related operations. Follows standard work methods on recurring assignments but receives explicit instructions on unfamiliar assignments; technical adequacy of routine work is reviewed on completion; non-routine work may also be reviewed in progress. Performs at this level one or a combination of such typical duties as: Following specific instructions, assembles or constructs simple or standard equipment or parts; may service or repair simple instruments or equipment. Conducts a variety of tests using established methods. Prepares test specimens, adjusts and operates equipment, and records test data, pointing out deviations resulting from equipment malfunction or observational errors. Extracts engineering data from various prescribed but non-standardized sources; processes the data following well-defined methods including elementary algebra and geometry; presents the data in prescribed form.
Responsible for fabrication and assembly of various electromechanical and electronic assemblies. Follow blueprints, guidelines, and/or diagrams to complete tasks. May perform duties as a fire watch and welder`s helper as well as assembling large scale and intricate mechanical assemblies. Receives technical guidance from supervisor or higher level technician and work is reviewed for compliance with accepted practices. Familiar with standard concepts, practices and procedures within field. Works under general supervision. Relies on limited experience and judgment to plan and accomplish goals. Typically reports to a supervisor.
Assist Progam/Project manager in the coordination and completion of projects. Provide administrative and technical support such as scheduling, procurement, preparing presentations, monitoring time lines and budgets, attending meetings, and acting as liaisons to various departments and organizations. Communicate any issues, problems, or additional information to Program/Project manager and recommend solutions. Monitor and evaluate project activity and report on progress to project managers and leadership. Recognized as advanced individual contributor. Familiar with a variety of the Shipboard/Government field`s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works without supervision with extensive latitude for independent judgment. May assist less experienced peers. Reports to Program/Project Manager.
Assist the Production Team onboard various shipboard platforms perform the following duties such as but not limited to; Personnel/team muster, time-keeping, coordinate services, inventory control of materials/tools and Government Furnished Equipment/Material (GFE/GFM) and communication continuity with the Project Management Team. May be required to review, analyze, prepare, develop, and modify reports and procedures. Is familiar with a variety of the shipboard industrial field`s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a project leader or manager.
Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all class of licences. Distributes and verifies application forms for accuracy and completeness. Investigate problems or errors on the licence records, initiate corrections. Capture candidate photo, conduct and assess vision test to ensure minimum requirements are met, provide referrals to vision specialists, conduct and process written tests, dispatch road test appointments, provide results and collect applicable fees, issue temporary licences and process licensing changes. Closely following and enforcing exam procedures and regulations; setting up examination rooms, laying out exam material, checking attendance prior to examinations, validating ID’s of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).
Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all class of licences. Distributes and verifies application forms for accuracy and completeness. Investigate problems or errors on the licence records, initiate corrections. Capture candidate photo, conduct and assess vision test to ensure minimum requirements are met, provide referrals to vision specialists, conduct and process written tests, dispatch road test appointments, provide results and collect applicable fees, issue temporary licences and process licensing changes. Closely following and enforcing exam procedures and regulations; setting up examination rooms, laying out exam material, checking attendance prior to examinations, validating ID’s of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).
Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all class of licences. Distributes and verifies application forms for accuracy and completeness. Investigate problems or errors on the licence records, initiate corrections. Capture candidate photo, conduct and assess vision test to ensure minimum requirements are met, provide referrals to vision specialists, conduct and process written tests, dispatch road test appointments, provide results and collect applicable fees, issue temporary licences and process licensing changes. Closely following and enforcing exam procedures and regulations; setting up examination rooms, laying out exam material, checking attendance prior to examinations, validating ID’s of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).
Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all class of licences. Distributes and verifies application forms for accuracy and completeness. Investigate problems or errors on the licence records, initiate corrections. Capture candidate photo, conduct and assess vision test to ensure minimum requirements are met, provide referrals to vision specialists, conduct and process written tests, dispatch road test appointments, provide results and collect applicable fees, issue temporary licences and process licensing changes. Closely following and enforcing exam procedures and regulations; setting up examination rooms, laying out exam material, checking attendance prior to examinations, validating ID’s of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).
Serco is a dynamic, progressive company that values teamwork and mutual support. US Marine Forces Reserve and US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR.- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.***Sign-on bonus eligible with experience**
We are seeking a Product Line Manager (PLM) to join our talented and dynamic management team providing support to millions of consumers seeking healthcare via the Health Insurance Marketplace. The Product Line Manager is responsible for supervision, decisions, and management of items related to the product line and provides direction on projects from inception through completion. The ideal candidate has a keen eye to identify gaps in consumer product offerings and will have the innovative mindset to fill them. Specifically, you will manage activities of the Data Matching Issues (DMI) Product Line on the CMS-ES Eligibility Support Contract. Full-time remote work is currently in effect due to the pandemic. When it is safe to return to work, this role will primarily be located in Serco’s Herndon, VA office but also once weekly in Bethesda, MD. Weekly work-from-home days are also allowed on days that do not require in person client briefing. The Product Line Manager will join an energetic, fast-paced environment and collaborate creatively with cross-functional teams to design, build, and deploy projects that improve consumer experience. This position supports the contract’s overall strategy and goals while abiding by Serco’s high standards and corporate ethical values. If you are passionate about improving business processes through automation and emerging technologies, then we are interested in speaking with you. With great power comes great responsibility: the DMI PLM conducts complex work important to the organization. You will review your team’s work for quality assurance and be responsible for addressing quality issues or trends within your product line from our processing centers. You ensure training of all staff members and instruct them on customer’s methods, procedures, and standards. This role also involves troubleshooting technical problems and taking corrective action. This role is critical to the success of the overall contract. As such, you will have a high degree of visibility with the potential for broad recognition and growth potential within the program. If you are a results-oriented rockstar, our friendly and diverse team looks forward to meeting you, and potentially gaining you as a colleague! Responsibilities include: - Develop short-term product line goals for direct reports, then manage personnel priorities to execute against goals as directed by product line roadmap and client needs- Coach, mentor and develop direct reports, including overseeing new employee onboarding and providing career development planning and opportunities- Lead business requirements development: elicitation, writing and user acceptance testing (UAT) for area of responsibility- Validate functional requirements and provide feedback on technical design process maps as they apply to business requirements for senior product line management- Track and report status of fixes or root causes from trouble tickets for internally and externally driven system issues, validate potential solutions or mitigation outcomes, and report details to key stakeholders. Validate outcomes of any corrective actions.- Provide high-level process direction and guidance for process re-engineering efforts, and provide oversight into process guidance maintenance- Gain a deep understanding of end-user experience; use knowledge to identify and fill product gaps and generate new ideas that improve consumer experience and drive growth- Create buy-in for product vision both internally and with key external partners- Scope and prioritize activities based on business and customer impact- Drive the execution of all product lifecycle processes for products: including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch- Translate product strategy into user stories, detailed requirements for prototype construction and final product development by development teams- Up to 10% travel required
This is a part-time position. HERO Dispatchers are responsible for the monitoring of the roadways including detecting, confirming, updating and responding to scheduled and unscheduled traffic incidents in the geographical coverage area. HERO Dispatchers are also responsible for using radio, telephone, and e-mail to communicate with TxDOT personnel state wide, including maintenance and construction personnel, ITS software technicians, TxDOT management, Department of Public Safety, and Federal Highway Administration as appropriate, regarding incidents, traffic, road, maintenance and construction activity, and related weather conditions. Dispatchers must successfully complete the initial training program under the supervision of, and monitored by, the Training Supervisor and Program Manager. They must then continue to perform acceptably as they acquire additional knowledge and skills through “on-the-job” training. Knowledge, Skills and Abilities: - Ability to monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.- Ability to use ITS software to log potential and confirmed incidents, construction and maintenance closures.- Ability to dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.- Ability to provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.- Ability to use English language writing skills necessary to perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information without spelling or grammatical errors.- Ability to clearly communicate technical information in layman’s terms.- Be prepared to work additional hours or shifts in support of special events- Ability and willingness to work alternate work, shift schedules, and be on-call 24 hours/day.- Be fluent in English with the ability to receive, give and understand written and oral instructions. Note: Fluent Spanish with the ability to receive, give, and understand written and oral instructions is a preferred additional skill.- Knowledge of communications and disseminating information via multiple communications devices.- Perform all duties with the highest level of customer service.
Serco Inc. is searching for a Contracts Administrator to join their team (in San Diego, CA, Colorado Springs, CO or Chesapeake/Norfolk, VA) Serco is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. Duties to include but not limited to:- Conducts proposal preparation, contract negotiation, and administration of major contracts.- Analyzes estimates of service, material, equipment, and production costs.- Monitors company performance for conformance to original proposal and performs continual reviews to ensure that all terms and conditions are met and that the contract is in accordance with legal requirements, customer specifications, and government regulations.- Prepares and disseminates information throughout the company regarding contract status, compliance, modification, deviation, negotiation, and termination.- Initiates documentation to authorize and direct work in accordance with contractual specifications.- Prepares special reports and analyses as required. Relies on experience and judgment to plan and accomplish goals.- Performs a variety of complicated tasks.
- Active TS/SCI clearance with polygraph and U.S. citizenship required.- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives and/or portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports. - Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, Program Schedules, Technical CICA Memoranda, and Acquisition Strategies. - Prepare presentations to report analysis findings as well as program/portfolio status.
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $33.63 per hour.
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $35.68 per hour
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $31.50 per hour.
TMC OPERATOR Traffic Management Center (TMC) Operators are responsible for the monitoring of the roadways including detecting, confirming, updating and responding to scheduled and unscheduled traffic incidents in the geographical coverage area. TMC Operators are also responsible for using radio, telephone, and e-mail to communicate with TxDOT personnel state wide, including maintenance and construction personnel, ITS software technicians, TxDOT management, Department of Public Safety, and Federal Highway Administration as appropriate, regarding incidents, traffic, road, maintenance and construction activity, and related weather conditions. The Operator positions are the highest profile positions in the TMC as they are the eyes and ears of detection and management of all activities being handled by the TMC. The TMC Operator position is the entry level position for TMC Operations. Operators must successfully complete the initial training program under the supervision of, and monitored by, the Training Supervisor and Operations Manager. They must then continue to perform acceptably as they acquire additional knowledge and skills through “on-the-job” training. Knowledge, Skills and Abilities: - Ability to gain a working knowledge of the Lonestar Software, use of Windows-based applications, related systems, and use ITS software to control and monitor field devices such as CCTV cameras, DMS, traffic detectors, and any other technology related to devices that may be implemented as part of the ITS infrastructure.- Ability to monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.- Ability to use ITS software to log potential and confirmed incidents, construction and maintenance closures.- Ability to dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.- Ability to provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.- Ability to use English language writing skills necessary to perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information without spelling or grammatical errors.- Ability to clearly communicate technical information in layman’s terms.- Be prepared to work additional hours or shifts in support of special events such as, but not limited to, Presidential visits, political rally’s, parades, Austin Triathlon, Marathon and Half Marathon (Feb), South by Southwest (Mar), Rodeo Austin (Mar), Austin Film Festival (May/Jun), Republic of Texas (ROT) Biker Rally (Jun), University of Texas home football games (Fall), Formula One races, and Austin City Limits (Sep/Oct).- Ability and willingness to work alternate work, shift schedules, and be on-call 24 hours/day.- Be fluent in English with the ability to receive, give and understand written and oral instructions. Note: Fluent Spanish with the ability to receive, give, and understand written and oral instructions is a preferred additional skill.- Knowledge of communications and disseminating information via multiple communications devices.- Perform all duties with the highest level of customer service. Responsible for monitoring systems and dispatching appropriate resources to detected and/or reported incidents; including coordination of safety personnel and location assistance to first responders. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Works under general supervision.
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $37.18 per hour.
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $30.45 per hour.
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $31.50 per hour.
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $30.45 per hour. JAC – Additional housing stipend & retention bonus available.
Serco is looking for a 2nd shift Fleet technician to work on a large utility fleet in Frackville, PA Qualified candidates will have at least 3 full years of experience diagnosing and repairing medium and heavy duty diesel trucks. A background that includes experience with any of the following skills is helpful: automotive, construction and material handling equipment, hydraulic systems, aerial platform inspection and repair. Diesel vocational/technical school certifications are also helpful. Candidates must provide truck technician hand tools. Technicians are also required to enter work order data into a fleet maintenance system. PA Class VII inspection license and a CDL B license are required but can be obtained after employment begins Serco has been voted one of the 10 best service companies to work for in the United States for the last 5 years!What we offer:- Pay rates above market average for your area with annual increases and promotion potential - Allowances for boots, tools, and safety glasses- 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear- Free and paid training - License and inspection cost reimbursement as well as tuition reimbursement for industry schools- ASE testing reimbursement - Well equipped shops in regulatory compliant shops with excellent security Serco’s Comprehensive Benefit Program Includes: - Health/ Dental/ Vision / life insurance with multiple program options to fit your - Short and long term disability- A combination of vacation, holiday and sick/personal time of 25 paid days off annually - Tuition reimbursement - Free job training and development
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $35.01 per hour.
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).- If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States. Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $32.81 per hour. 48% COLA per hour, 40 hours per week, based on DOL wage rate. Relocation allowance after certification. Retention bonus plan available.