Serco Inc.

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Search Results Page 11 of 16

ID 54487
Work Location US-VA-Alexandria
If you love high profile and challenging projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!  Serco is looking for an experienced and enthusiastic Scheduling Analyst to join our dynamic Maritime Engineering Operation (MEO) at our Alexandria, Virginia location.The MEO team leverages its corporate knowledge to conceive, design, construct, support and evaluate high-performance maritime systems for a variety of customers. You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service.  In this role, you will:- Develop and maintain individual or integrated schedules in accordance with documented standards- Evaluate/contrast alternative schedules and present to others- Participate in risk analysis and reflect impacts and mitigations in schedules- Support cost analysis by providing the time and duration of activities- Implement schedule version control processes, policies, and procedures- Maintain the schedule product build, staging, testing, deployment, and integration- Define and implement schedule configuration management processes and procedures- Develop schedule version control processes, policies, and procedures and ensure that they are followed on development or operational schedule development and implementation projects
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 54495
Work Location US-DC-Washington
Serco Inc is looking for a Project Control Analyst to join our team. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. The Project Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance.  You will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. Hybrid Role based out of Washington, DC In this role you will:- Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules.- Lead project set up in compliance with contractual terms, conditions and requirements.- Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.- Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.- Review and assess all contract modifications. Advise the program management team of impacts as necessary.- Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number. Process cost transfers as required.- Perform analytical review and arithmetic checks of cost reporting documentation.- Prepare accurate and complete variance analysis and reporting.- Prepare/Support Internal Program Review (IPR) presentations for management.- Prepare financial Contract Data Requirements (CDRL) for programs. Ensure contractual requirements are met and customer financial deliverables are accurate and on time.- Perform ad-hoc financial analysis on the contract as requested by PMO and others.- Monitor funding status, providing reliable and timely notification of funding status by line item detail as required.- Support accounts receivable as required during the billing processing. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner.- Prepare subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally.- Ensure program revenue and profit is recorded in compliance with the EAC.- Analyze profit risks and opportunities and advise management on the optimal path forward.- Ensure adherence to Generally Accepted Accounting Principles (GAAP), Sarbanes-Oxley, FAR and all company policies and procedures as they related to contract performance and financials.- Provides guidance to less experienced Project Controllers.- Additional duties and responsibilities as assigned.
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54464
Work Location US-CA-Los Angeles
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 54489
Work Location US-CA-Port Hueneme
Come discover your place with Serco! This position supports a high profile and challenging US Navy Program involving the operation, sustainment, maintenance, and ongoing development of Autonomous Surface Vehicles.  Serco is seeking a highly motivated individual with a technical/engineering background to join our Maritime Engineering, Technology and Sustainment (METS) team as a Junior Engineer supporting Naval Sea Systems Command at Naval Base Ventura County Port Hueneme CA.As an USV Support Engineer, you will support engineering work in the development of Autonomous Maritime Systems (AMS) to include researching, designing, analyzing, assessing, developing, testing and documenting prototype systems, mechanical and electrical components, mechanical or electrical interfaces, and man and machine interfacing. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.This position is contingent upon your ability to obtain/maintain an active Secret level DoD clearance.As an USV Support Engineer, you shall report to a Project Manager or the Senior engineers under limited supervision. You will work with and provide guidance to teams of technicians and other engineers to:Conduct both routine and emergent repair and maintenance of US Navy Prototype Vessels. You may be asked to train and provide guidance to junior engineers in activities such as soldering, modeling and simulation, or software programming to repair, update, or fabricate new components, circuitry, custom connectors or software to be used on prototype systems.Develop engineering plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; joint requirements development; and inform acquisition milestones and modernization decisions.Perform engineering analysis, design, technical evaluation, and testing of mechanical, electrical, or electro-mechanical components, devices, and systems, to include researching alternative methods, materials or processes to improve those components, devices and systems.  These efforts will also include the collection of information and data and the development of associated technical documentation.Apply standard technical concepts, techniques, and procedures in the design and development of technical solutions and deliverables.Comply with applicable quality and security procedures in the performance of duties.  Make recommendations for improvements to existing quality systems and applicable company procedures and guidelines.In this role, you will be responsible for:- Analyzing unmanned vehicle (USV) system designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing.- Analyzing results from USV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements.- Investigate system failures, evaluate corrective alternatives and implement actions to ensure USV systems maintain safe, effective operations and minimize/eliminate potential future system failures.- Developing technical/logistics documentation in support of USV operations, training and sustainment, including user manuals, training guides and system maintenance manuals.- Developing concept of operations (CONOPS) and standard operating procedures (SOP) documentation for USV operations, tactics, doctrine and vehicle deployment
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54482
Work Location US-VA-Herndon
As a prime contractor on the Army Global Tactical Advanced Communications Systems and Services (GTACS II) contract, Serco is seeking interested Program Manager candidates for an upcoming Army SATCOM Global Field Service Representative (FSR) opportunity.  The Army Project Manager Tactical Network (PM TN) Global FSR support services program provides FSR support to a variety of communications systems including the Tactical (1-6 meter) and Strategic (7-9 meter) antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Very Small Aperture Terminal, (VSAT) Small, Medium, and Large systems and associated Commercialization efforts, Micro VSAT, VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS; Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); Combined Joint Task Force (CJTF)-OIR AO-wide Network. The program manager will be responsible for cost, schedule, performance of a workforce of over 150 staff distributed at numerous locations CONUS and OCONUS. Candidate will have business development responsibilities. Develops programs to support company initiatives. Provides expertise to customers to ensure resolution of issues. Requires advanced knowledge and understanding of work project(s) and functions. Maintains relationship with internal and external customers. Must have proven experience managing large scale Tactical Communications and/or C4ISR related projects of over 100 staff, preferably Army experience, and/or other Department of Defense services experience, with complex service delivery requirements in CONUS and OCONUS locations. Previous operational military experience is required. Technical experience also a plus. Experience developing and growing business, mentoring project managers and other assigned staff, with a thorough understanding of contract regulations and administration. Experience developing strategic plans with an ability to interface with all levels of Government as well as internal management personnel. Lead the design, development, and construction of program application systems, models and high-level systems architecture relating to program execution.  
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 54551
Work Location US-CA-San Diego
 Looking for a Program Manager opportunity at a place you can make a difference every day?  Discover this great opportunity in our San Diego, California location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon contract award. Serco is seeking a Program Manager for our San Diego, California facility to support new and existing hardware integration production tasking for the US Navy shipboard communications programs.  The Program Manager will manage the daily execution of task orders to build and deliver systems, communicate directly with the customer regarding program status, and manage program financial and schedule requirements. In this role, you will: - Coordination of interdepartmental activities related to task initiation, planning, execution, monitoring/controlling and close out in accordance with task performance work statements, corporate policies and regulations. - Reporting task status to upper management, customers, and stake holders. - Participate in Technical Interchange meetings with customers to include coordinating with functional leads for presentation inputs as required. - Supporting contract and IDIQ task order proposal submissions by developing labor and material requirements through the review of hardware technical documentation and PWS task decomposition. - Managing all aspects of the successful execution and completion of task orders within budget and schedule to include the development and maintenance of Estimates to Complete (ETC) and Estimate at Completion (EAC).  - Responsible for ensuring that all contractual reporting requirements accomplished including identifying necessary task resource requirements, schedule and execution plans, material deliveries, and Contract Data Requirement Lists (CDRL) development and submission. - Communicating directly with the customer regarding task status, scope changes and impacts. - Identification of areas for organic growth within assigned programs as well as identification of potential new opportunities 
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 54533
Work Location CA-ON-Toronto
As the Employment Services Manager you will manage a caseload of Service Providers who deliver Employment Services on behalf of Serco:  supporting, developing and challenging service delivery partners to meet and exceed performance targets and maintain contract compliance in the pursuit of Customer Service Standards and Key Performance Indicators. You will build strong, collaborative working relationships with supply chain partners; advise and guide; build realistic pipeline reporting; challenge and address under-performance and non-compliance. You will regularly review the supply chain to ensure it is fit for purpose and has the capacity to meet performance targets. You will identify and source new supply chain partners, to support areas of under-performance. You will work with External Stakeholders, providing performance updates at review meetings and supply chain partnership meetings. As the world experiences significant workforce shortages in all sectors which are further exasperated by the ongoing pandemic, now more than ever employment service play a vital part in rebuilding the economy. As a key member of Serco’s Employment Services team, you will build key relationships that will support community job seekers and businesses and help to build a healthy economy from a community lens. As the Employment Service Manager, you will be part of a multi-disciplinary team to deliver quality employment services to Ontarians. In this role, you will:- Build and maintain key relationships with community groups and businesses that will ensure success of employment services.- Establish meaningful relationships that will result in improved employment results for specialized populations and disadvantaged or marginalized groups:  Indigenous, Black and Racialized, People with- Disabilities, Newcomers to Canada, Francophone, LGBTQ2S- Oversee overall service delivery and performance of the Employment Service Providers (ESP’s)- Conduct weekly performance review meetings, and support the Employment Services Director in contract reviews, with ESP’s- Support ESP’s in identifying opportunities to improve contract performance and, working with Serco’s- Quality Manager and Partnership Manager to support ESP’s in appropriate strategies and establishing goals to address under-performance; develop and monitor performance improvement plans;- Identify and report on risks and issues as appropriate, and lead on resolution of operational, contractual and performance issues as they arise with ESP’s;- Encourage ESP’s partners to commit to a practice of continuous improvement and the sharing of best practice among the Serco ES network. Co-ordinate quarterly partnership meetings with supply chain partners to update on performance and share best practices;- Build an understanding of ESP’s current and future needs and priorities regarding the ES contract, and use such understanding to inform and influence the development of an effective network of partners to deliver employment services;- Build effective and productive relationships with partners based on three key factors for success: mutual trust and understanding, open-ness and excellent communications, and a joint approach to managing delivery;- Act as a point of escalation within Serco’s complaints handling protocols, listening to participants’ complaints and identifying and facilitating solutions with supply chain partners, or further escalating unresolved issues;- Establish a collaborative working environment among all stakeholders to facilitate partnership working and high level of motivation, innovation and communication.Undertake such additional duties as may be reasonably required, commensurate with the level of responsibility within the area.- This role has reporting responsibilities and therefore support to ensure success of the direct reports.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54532
Work Location CA-ON-Toronto
As the Community Partner Outreach Manager, you will lead Serco’s Community Outreach Strategy, providing leadership and supporting the network in establishing and maintaining relationships with key community partners and businesses that will ensure that job seekers in the are provided with appropriate community referrals and relevant job opportunities. You will build strong, collaborative working relationships with internal and external stakeholders, providing regular updates. You will work with External Stakeholders, providing performance updates at review meetings and partnership meetings. As the world experiences significant workforce shortages in all sectors which are further exasperated by the ongoing pandemic, now more than ever employment service play a vital part in rebuilding the economy. As a key member of Serco’s Employment Services team, you will build key relationships that will support community job seekers and businesses.  The Community Outreach Manager will be part of a multi-disciplinary team that works closely with the Ministry, Serco Consortium, other Serco teams and Service Delivery Partners to deliver quality employment services to Ontarians. The Serco Consortium is made up of Serco, Deloitte, Thrive Career Wellness and our NFP Partners, Corbrook, Springboard and Canadian Council on Rehabilitation and Work (CCRW).  In this role, you will:- Develop and implement the Community Outreach Strategy, including marketing, to engage employers, business groups, education & skills training providers, participants, municipalities, local labour/skills planning boards, SDPs, customer.- Coordinate activities to align with Serco’s strategy wherever possible.- Source high volume employment opportunities aligned to meet participant needs and aspirations and according to growth sectors.- Develop key employer partnerships to maintain a flow of employment opportunities for participants.- Monitor economic and employment news, trends and feedback to provide advice and adjustments to Serco strategy and operations.- Identify possible initiatives.- Undertake such additional duties as may be reasonably required, commensurate with the level of responsibility within the area.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54514
Work Location US-DC-Washington
Looking for a professional role at a place you can have influence every day?  In the role of International Analyst, located in Washington, D.C., you will be a part of a dynamic team supporting the Office for International Outreach and Policy (IO&P) within the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)). IO&P is responsible for providing support to any bilateral engagement that has a science and technology (S&T) related function; however, major portfolios include the North Atlantic Treaty Organization’s (NATO) Science and Technology Office (STO) and The Technical Cooperation Program (TTCP) as well as bilateral engagements with Australia, Canada, India, Japan, New Zealand, Republic of Korea, and the United Kingdom. In this role, you will:- Plan and execute meetings or events between senior U.S. officials and their international counterparts.  Support includes coordinating logistics (e.g., requesting access to military installations, coordinating clearances and foreign visit requests, parking for visiting personnel, etc.) for meeting delegate(s); preparing agendas; drafting read ahead information (e.g., background briefings, issue papers, decisions papers, etc.); and draft comprehensive meeting minutes or reports.- Write and maintain country papers.  Country paper content includes S&T priority areas and/or specialized capabilities within a specified country; governmental and defense organizational structures within a specified country; delineating the relationship between that country’s Defense S&T community and the U.S.; the international armaments cooperative relationship between the specified country and the U.S.; and maintain a record of contact between OUSD(R&E) senior leadership and the specified country. - Act as action officers in assigned geographic area of responsibility.  Support includes liaising with the appropriate counterparts in the Services, Office of the Under Secretary of Defense (OUSD) for Policy (OUSD(P)), Acquisition and Sustainment (OUSD(A&S)); coordinating with country-specific action officers to ensure actions are completed between major engagement meetings; and coordinating with the appropriate technical personnel within OUSD(R&E) to complete outstanding actions between major engagement meetings.- Maintain situational awareness of S&T cooperative activities in assigned geographic area of responsibility and liaising with technical subject matter experts within OUSD(R&E) as well as counterparts in the Services, Office of the Under Secretary of Defense (OUSD) for Policy (OUSD(P)), Acquisition and Sustainment (OUSD(A&S)), and Intelligence (OUSD(I)).- Liaise with the International Cooperation Office (ICO) within the Office of the Under Secretary of Defense for Acquisition and Sustainment (OUSD(A&S)) to develop Memorandum of Understanding (MOU), Project Arrangement/Project Agreement (PA), Equipment and Material Transfer Arrangements (E&MTA), Working Group Terms of Reference (TOR), and/or Designated Disclosure Authority Letters (DDL), and OUSD(R&E) assessment of proposed international armaments engagement agreements.- Provide support in clearing OUSD(R&E) presentations with the OUSD(A&S) Foreign Disclosure Office (FDO), assisting OUSD(R&E) or Service representatives in exchanging information under OUSD(R&E) led forums, and/or responding to questions from OUSD(R&E) personnel or Service representatives in any international cooperation question, as needed.- Conduct data extraction from the DoD International Agreements Database on either a specific country or technical topic.- Establish and maintain IO&P external outreach tools to include the OUSD(R&E) international website, briefing cards, and overview presentations.- Work with OUSD(R&E) travel planners to set-up international travel and coordinate appropriate country/security clearances for major OUSD(R&E) international engagements, as needed/applicable.- Serve as the point of contact for Washington-based Defense Multifocal meetings.  As the point of contact, synchronize activities between OUSD(R&E) initiatives and representatives from all the participating organizations/nations; and coordinate intelligence threat briefings at appropriate international events with the Chief Technical and Science Intelligence (CSTI) representatives, and the Office of the Assistant Secretary of Defense for Intelligence (OUSD(I)).- Specific to TTCP support, act as the U.S. Executive Officer as well as provide direct support to the U.S. Principal, the U.S. Deputy, the U.S. National Representatives, and the applicable Group Executive Chair(s).  Support includes providing advice and recommendations for the management and execution of TTCP; developing proposals and implement plans to improve management procedures and process efficiencies within TTCP; conduct analysis of TTCP strategic initiatives and provide recommendations for improvement; planning, preparation, and execution of U.S. participation in TTCP meetings, and events (e.g., the Principals annual meeting and teleconferences, Washington Staff meetings, EC College teleconferences, Group-level meetings, etc.); drafting the EC College Newsletter; and planning the TTCP U.S. Award Ceremony.- Specific to NATO STO support, provide support to the U.S. Science and Technology Board (STB) members, the U.S. Voting Panel members, and the U.S. National Coordinator.  Support includes coordinating quarterly update meetings, prepare senior U.S. leadership before STB meetings, assess, and evaluate documents and/presentations (e.g., technical reports, etc.) before submitting to the U.S. NATO National Coordinator for approval, and coordinate with the appropriate organizations for U.S. appointments to NATO STO technical panels.
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54494
Work Location US-DC-Washington
Serco Inc is looking for a Project Control Analyst to join our team. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. The Project Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance.  You will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. Hybrid Role based out of Washington, DC In this role you will:- Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules.- Lead project set up in compliance with contractual terms, conditions and requirements.- Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.- Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.- Review and assess all contract modifications. Advise the program management team of impacts as necessary.- Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number. Process cost transfers as required.- Perform analytical review and arithmetic checks of cost reporting documentation.- Prepare accurate and complete variance analysis and reporting.- Prepare/Support Internal Program Review (IPR) presentations for management.- Prepare financial Contract Data Requirements (CDRL) for programs. Ensure contractual requirements are met and customer financial deliverables are accurate and on time.- Perform ad-hoc financial analysis on the contract as requested by PMO and others.- Monitor funding status, providing reliable and timely notification of funding status by line item detail as required.- Support accounts receivable as required during the billing processing. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner.- Prepare subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally.- Ensure program revenue and profit is recorded in compliance with the EAC.- Analyze profit risks and opportunities and advise management on the optimal path forward.- Ensure adherence to Generally Accepted Accounting Principles (GAAP), Sarbanes-Oxley, FAR and all company policies and procedures as they related to contract performance and financials.- Provides guidance to less experienced Project Controllers.- Additional duties and responsibilities as assigned.
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54490
Work Location US-AZ-N/A
Come discover your place in Serco! This position supports a high profile and challenging US Navy Program involving the operation, sustainment, maintenance, and ongoing development of Autonomous Surface Vehicles.  Serco is seeking a highly motivated individual with a technical/engineering background to join our Maritime Engineering, Technology and Sustainment (METS) team as a Junior Engineer supporting Naval Sea Systems Command at Naval Base Ventura County Port Hueneme CA.As a Senior USV Support Engineer, you will have the opportunity to shape development of Autonomous Maritime Systems (AMS) systems on an Unmanned Surface Vessel (USV) program.  You will lead and direct engineering work to include researching, designing, analyzing, assessing, developing, testing and documenting prototype systems, mechanical and electrical components, mechanical or electrical interfaces, and man and machine interfacing. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.This position is contingent upon your ability to obtain/maintain an active Secret level DoD clearance.As a Senior Engineer, you shall report to a Project Manager, Deputy Program manager, Operations Lead, or Lead Engineer under limited supervision.  You will provide advisory and consulting expertise to technical projects under development, acting as a recognized authority in the appropriate scientific field, mentoring and providing guidance to teams of technicians and other engineers conducting both routine and emergent repair and maintenance of US Navy Prototype Vessels.You will oversee the development of engineering plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; joint requirements development; and inform acquisition milestones and modernization decisions.You will apply advanced knowledge in field to perform highly complex analysis and trouble-shooting.You will serve as the technical specialist in the field in the application of advanced theories, concepts, principles and processes, interacting with sponsors, government officials and recognized experts in the engineering field.In this role, you will be responsible for:- Analyzing unmanned vehicle (USV) system designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing.- Analyzing results from USV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements.- Investigating system failures, evaluate corrective alternatives and implement actions to ensure USV systems maintain safe, effective operations and minimize/eliminate potential future system failures.- Developing technical/logistics documentation in support of USV operations, training and sustainment, including user manuals, training guides and system maintenance manuals.- Developing concept of operations (CONOPS) and standard operating procedures (SOP) documentation for USV operations, tactics, doctrine and vehicle deployment- Developing original applications, processes, approaches or discoveries in the field.- Leads technical discussions at project review sessions and in negotiations with customers.- Preparing and presenting technical presentations, written status reports, letters, technical memoranda, contact reports, technical documentation, and other outputs, as needed.- Compliance with applicable quality and security procedures in the performance of duties, and making recommendations for improvements to existing quality systems and applicable company procedures and guidelines.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54488
Work Location US-CA-Port Hueneme
Come discover your place with Serco! This position supports a high profile and challenging US Navy Program involving the operation, sustainment, maintenance, and ongoing development of Autonomous Surface Vehicles.  Serco is seeking a highly motivated individual with a technical/engineering background to join our Maritime Engineering, Technology and Sustainment (METS) team as a Junior Engineer supporting Naval Sea Systems Command at Naval Base Ventura County Port Hueneme CA.As a Jr. USV Support Engineer, you will support engineering work in the development of Autonomous Maritime Systems (AMS) to include researching, designing, analyzing, assessing, developing, testing and documenting prototype systems, mechanical and electrical components, mechanical or electrical interfaces, and man and machine interfacing. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.This position is contingent upon your ability to obtain and maintain an active Secret level DoD clearance.As a Jr. USV Support Engineer, under the supervision of experienced engineers, senior technicians, and program managers, you will work individually or at times as part of a team of other technicians and other engineers to:Conduct both routine and emergent repair and maintenance of US Navy Prototype Vessels. You may be asked to perform activities such as soldering, modeling and simulation, or software programming to repair, update, or fabricate new components, circuitry, custom connectors or software to be used on prototype systems.Support the development of engineering plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; joint requirements development; and inform acquisition milestones and modernization decisions.Perform engineering analysis, design-input, technical evaluation, and testing of mechanical, electrical, or electro-mechanical components, devices, and systems, to include researching alternative methods, materials or processes to improve those components, devices and systems.  These efforts will also include the collection of information and data and the development of associated technical documentation.Apply standard technical concepts, techniques, and procedures in providing assistance to higher-level engineers in the design and development of technical solutions and deliverables, typically following guidelines established by precedence or common practice, while receiving technical guidance and training from the more experienced technical staff on the program.Comply with applicable quality and security procedures in the performance of duties.  May provide recommendations for improvements to existing quality systems and applicable company procedures and guidelines.In this role, you will be responsible for supporting:- Analysis of unmanned vehicle (USV) system designs, specifications, and technical data to determine whether various systems are ready for developmental/operational testing.- Analysis of results from USV systems and capabilities under test/evaluation to ensure performance successfully meets engineering specifications and operational requirements.- Investigation of system failures, evaluate corrective alternatives and implement actions to ensure USV systems maintain safe, effective operations and minimize/eliminate potential future system failures.- Development of technical/logistics documentation in support of USV operations, training and sustainment, including user manuals, training guides and system maintenance manuals.- Development of concept of operations (CONOPS) and standard operating procedures (SOP) documentation for USV operations, tactics, doctrine and vehicle deployment
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54499
Work Location US-VA-Herndon
- Design, modify, develop, write, and implement software programming applications. - Support and install software applications/operating systems. - Participate in the testing process through test review and analysis, test witnessing and certification of software. - Develop RESTful web services using JAX-RS and JSON. - Develop unit tests using standard test frameworks such as Junit and Mockito. - Test web services using standard tools such as SoapUI. - supporting documentation for previous and future development efforts. - Collaborate across development and testing teams to support and meet scheduled development and testing windows. - Support an on-call rotation to perform production deployments during maintenance hours. - Troubleshoot live production systems when issues occur. - Telework permitted from within the US 100% of the time
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 54498
Work Location US-VA-Herndon
Design, modify, develop, write and implement software programming applications using ECM (Enterprise Content Management) tools including but not limited to Kofax. Support and/or install software applications/operating systems. Work on operational issues and day-to-day application maintenance activities of Document Ingestion and Robotic Process Automation systems. Participate in the testing process through test review and analysis, test witnessing and certification of software. Be involved in unit testing of all the enhancements and code changes being implemented. Perform impact analysis, conduct code peer reviews, and monitor application server logs and database query performance. Follow Serco Software Development Lifecycle to ensure 100% compliance with CMMi Level 3 (Capability Maturity Model). Support deployment plans and participate in Operational Readiness Reviews for Major Roadmap Initiatives and System Maintenance Releases. Stay up to date with all the new features rolled out in the document management suite of products and be able to apply the new capabilities in Production Systems. Perform sprint planning and serve as technical lead for the ECM and Robotic Process Automation projects.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 54491
Work Location US-DC-Washington
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to oversee its TEAM SUBMARINE Intern Program in support of our NAVSEA customer.  Serco-NA has an opening for a program manager who ideally has both submarine and NAVSEA experience to support an active contract with the U.S. Navy in the Washington, DC area.  General Duties The Program Manager will be the primary customer point of contact for all activities, regularly meeting with and updating both the customer and Serco leadership on project status.  They will oversee execution of a program which introduces promising college students from geographically diverse regions of the nation to NAVSEA and to Team Sub program offices and responsibilities specifically.- The Program will establish and maintain effective relationships with the Team Submarine and Serco leadership. - The Program Manager will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Program Manager shall provide acquisition management planning and execution support- The Program Manager will be the single point of contact on management support related issues, including required reports and presentations to the Govt lead.- Additional responsibilities for the Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.  
Category
Project/Program Management
Position Type
Full-Time (Benefits Reduced)
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 54450
Work Location US-DC-Washington
If you seek a rewarding, high profile, and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This is a new position type for the entire industry! From Strategic conception to implementation, we are building and integrating technologic solutions to improve the design, construction, testing, verification, and lifecycle for our nations Naval Assets  You will be working with a dynamic, innovative team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact, not only in our military defense and safety of our sailors, but in changing how vessels are designed! The Team Submarine concept unifies a once diverse submarine set of related activities into a single submarine-centric organization with the objecting of eliminating traditional structures and processes that creates impediments and inefficiencies for within research, development, acquisition, and maintenance communities.  Serco-NA is seeking a motivated individual to provide specialized and strategic programmatic direction for our NAVSEA customers in the future attack submarine programs.  This Position will be critical in developing not only the strategic pathway for Digitalization and Integration within Submarine design, but for the entire Naval industry as the first program of record.  MUST HAVE A CURRENT OR ACTIVE SECRET CLEARANCE Position Description  The Digital Engineering Lead is an expert in digitalization, acquisition strategy, and project management, looking to revolutionize our industry.  You fully understand digital engineering and how it touches all aspects of the submarine acquisition processes, incorporating client goals, managing risk, and leading change management.  Additionally, you have a big picture vantage that understands how all the pieces come together to create and implement strategic visions.  In this position, you are not only developing the best strategy for advanced digital solutions, but also work directly with government leads to deliver.  You will be fully supported by one of the most advanced technical teams in our industry for the hard engineering answers.  All work will be in fast-paced, highly adaptable environments to drive the development from current situational surveys, to Strategy, to road-mapping, to project milestones, through implementation and successful delivery of the most complex systems in the world.  This position is a hybrid role that requires working at Serco’s DC office and directly on government client sites.   Roles and Responsibilities- Liaise with the Program Office, PM and DPM, advising on all aspects of digitalization- Provide consistently updated industry surveys of digitalization efforts and advances- Develop an integrated digital strategy and for all life phases of vessel design, build and fielding for a new class of attack submarines- Hold responsibility for various digital roadmaps across all design products and services, ensuring coordinated delivery and maximum value as practicable for the next generation attack submarine class. - Lead implementation from strategic roadmaps through execution and integration for all digital aspects of the program- Manage allocation of digital resourcing to support development activities - Inform future digital engineering policies that provide commonality of technical requirements- Provide technical and theoretical guidance recommendations - Lead and/or participate in Senior level policy meetings - Prepare documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Prepare and present formal briefings and staff seminars.- Comply with security procedures in the performance of duties.- Perform other duties as assigned. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 54472
Work Location US-PA-Mechanicsburg
Looking for a Diesel Mechanic role at a place you can make a difference every day? Discover this great opportunity with Serco in Mechanicsburg, PA! The schedule for this opportunity will be 2nd shift, 3:00-11:30pm Monday through Friday. The base rate for this position is $31/hour, but can go higher depending on skills, experience, and certifications. Overtime eligible with the potential of earning a sign-on bonus dependent on experience and availability. Serco is a global company and the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S. Bring your experience and industry skills and become a part of the Serco Fleet Maintenance Services team.  In this role, you will:- Operate automotive and diesel vehicles and construction and material handling equipment.- Inspect, diagnose, and repair bucket truck and digger derrick hydraulic systems- Perform engine, electrical and drivability diagnostics/repair.- Perform PA state inspections and manufacturer recommended services.- Diagnose and repair aftertreatment systems.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Mechanicsburg
Telework
No - Teleworking not available for this position
ID 54461
Work Location US-DC-Washington
Under limited direction, oversees and manages the support requirement of technical capability assessments for Navy Special Projects and Autonomous Maritime Systems (AMS) in the Washington DC Capital Region. Manages technical engineering and analysts to meet the objectives established by the contract underlying the program and is accountable for the performance and profitability. Position will also provide leadership to small business subcontractor and OEM vendor teams. Long-range financial forecast is expectation for stable growth with projected incremental sales increases. Will report to Serco’s DC office positioned near the Washington Navy Yard. Remote work is acceptable in a limited capacity with primary duty locations within the Serco office and on-site the Navy Yard customer location. Position will be the business leader in establishing Serco’s presence in the special warfare community and has the advantage of reach back to an initial foothold with current special project work based out of activities sourced out of in other geographic regions nearby key Naval warfare centers. In this role, you will:- Responsible for building a business area, to operate independently with initiative, with remote guidance and support. This billet must be tactful and careful in dealing with both customers and staff- Develops new business or expands business with the customer.  Coordinates preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract.  Participates in negotiating contract and contract changes.- Acts as primary customer contact for program office activities.  Regularly meets with and updates the customer on project status.  Leads program review sessions with customer to discuss cost, schedule, and technical performance. - Manages programs to expand Serco’s participation, anticipating and meeting customer needs; directs the tactical activities of the program including, but not limited to, engineering, finance and operations with the objective of maximizing growth and profitability. - On-site duties may include, but are not limited to: - Direct support of on-site customer representatives,- Management of Serco work teams and subcontractor teams, - Management of local resources in support of testing and evaluation environments, - On-site logistics support of personnel and equipment, - Ability to effectively meet rapid requirements needs that emerge while on-site.- Under guidance of division policy, operates sound, responsive and accurate financial management and reporting systems, budgeting and financial analysis, and responsive systems that satisfy the obligations of the program to its customers, as well as legal and regulatory compliance. - Reviews status of projects and budgets.  Manages schedules and assists with preparation of status reports.  Develops mechanisms for monitoring project progress and for intervening and problem solving with Serco and customer management to meet productivity, quality, and customer-satisfaction goals and objectives. - Performs additional duties and responsibilities as assigned by upper management.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54323
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Garbage collection from PMQ's, Mess Hall, Trade Shops, and clean up grounds. - Perform snow removal in accordance with SNIC Plan.- Perform grass cutting in accordance with Grass Cutting Plan. - Perform landscape maintenance. - Assist with repairs to concrete and asphalt surfaces on the Airfield and on Domestic roads.- Repair/replace signage on Domestic roads and on the Airfield.- Required to assist Trade Shops. - Lifting heavy materials/equipment in performance of duties.- Operating light vehicles as required with proper licensing.- Operate light vehicles such as 44 Passenger Buss, Taxi and Ambulance.- Operate specialized equipment such as ride-on lawn mowers, power saws, hedge trimmer, 60LB buster, farm tractor, bobcat loader, snow blower, JLG lift, forklift, turf sweeper, etc. - Operate communication equipment for Airfield & Domestic operations. - Dress accordingly.- Provide courteous service to clients. - Responsible for recording time daily in TMA.- Required to keep accurate logs for pickup and delivery of passengers and cargo.- Security clearance required to pick up and deliver mail.- Keep shop and work areas clean and store equipment in designated areas.- Required to work at remote locations. - Clean vehicles for Serco and DND users as required.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required. 
Category
Logistics
Position Type
Temporary/Term Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 54449
Work Location US-DC-Washington
If you are seeking a challenging professional role supporting the US Navy - Serco has a great opportunity for you! Join a team of analysts and engineers who provide engineering support to evaluate and manage changes to FFG 62 class Frigate program in the Washington, D.C. Metropolitan Area. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Your ability to obtain and maintain a Secret clearance post-employment is required to be considered. Active Secret clearance preferred. In this role, you will: - Coordinate the preparation, development, review and evaluation of proposed engineering changes between Program Office, Technical Authorities, SUPSHIP, PARMS and Shipbuilders as appropriate to the level and complexity of change.- Ensure any changes that are presented to the change board are complete with technical information, cost estimate, and any impacts to design / integration / production / test of the hulls impacted.- Review and comment on efforts associated with Change Proposals, including reviews, comments, and resolutions of technical issues as well as ECP Pricing.- Review all Estimate-to-Complete reports.- Develop reports to document change status and provide metrics in support of change management to PMS 515.- Coordinate Independent Government Contractor Estimates (IGCE) for requested ship changes, as well as associated requests from development and submittal to PMS515.- Participate in all Change meetings (examples: Pre-ECP, CRB, ECP, Pre-CCB, CCB, Local/Waterfront Change Boards, SPPC, Tiger Team, etc.) as POC for PMS 515 in order to track status changes and govt response to issues/comments.- Coordinate local change discussions with shipbuilder, SUPSHIP Project Team, Ship Design and Technical Teams, Production and Test Teams, and ACO/COR to determine best path for these change items.- Support PMS515 with Change Order funding requests and AD HOC reporting of change cost status. - Maintain cost tracking and compliance to defense acquisition requirements as they pertain to FFG62 Class ship changes to develop and submit bi-weekly reports to PMS515. These reports tracks all engineering Change Order and related Non-engineering change line status of technical Baseline changes.- Provide oversight on all engineering change related CM/Contracts/Finance data entered into PMS 515 IDE.- Maintain logs and web application entry of change proposals.- Database queries and reports in response to data calls.- Provide support to PMS 515 and SUPSHIP PMR in development of FFG post-delivery change lists and oversight of the change review tracking process, including review of work specs, tracking of Govt Estimates of cost, Shipbuilder and PARM change proposals, and SUPSHIP AMOD and PMS 515 PMOD costs.
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 54439
Work Location US-CA-Mather
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Mather, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- The rate of pay for this position is $34.31 per hour.- A $5,000.00 SIGN ON BONUS.  As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-CA-Mather
Telework
No - Teleworking not available for this position
ID 54438
Work Location US-LA-New Orleans
Looking for a career where you can make a difference every day? Discover this opportunity to become a Traffic Management Center (TMC) Senior Operator in New Orleans, Louisiana. Serco supports the Louisiana Department of Transportation and Development (DOTD) in their initiative to improve the operations of the TMC and improve coordination with partners in responding to incidents on the roads. We achieve this goal with an experienced and highly trained team of TMC Operators. As part of a team who works closely with DOTD personnel statewide, local law enforcement and other first responders daily, the TMC Senior Operator exceeds the requirements for TMC Operator (as listed below), at a minimum, and demonstrates additional expertise, where Knowledge, Skills, and Abilities (KSA) are required and identified as follows. As a TMC Operator, you can expect to:- Understand traffic management systems for arterial roads, including time-of-day, traffic responsive, and adaptive controls.- Understand hazardous materials incident policies, procedures, and codes.- Recognize minor TMC equipment or software problems and input maintenance ticket.- Understand emergency management and evacuation policies/procedures.- Interpret conflicting or ambiguous data in incident management.- Train/mentor other operators at lower levels (both entry and full performance) and expertise to conduct on-the-job training.- Make decisions and respond efficiently in unprecedented situations (e.g., non-standard messages, plane landing on highway, atypical hazardous material spill).- Develop traffic management plans for special events and/or other areas of potentially chronic congestion.- Independently troubleshoot minor problems with equipment and software.- Resolve issues from the conflicting needs or concerns of traffic management personnel outside of the control room.- Receive only administrative direction and guidance from the Supervisor on overall TMC priorities. He/she operates independently in selected situations requiring special expertise, without requiring supervisory direction.- Determine the methodology to achieve the desired traffic management results and operates independently in day-to-day TMC operations.- Serve as the "senior technical expert" on the operations floor for lower-level Operators.- Use ATMS iNet software to control and monitor field devices such as Closed-Circuit Television (CCTV) Cameras, Digital Message Signs (DMS), ramp meters, emergency crossover gates, and any other technology related to devices that may form part of Intelligent Transportation System (ITS).- Monitor video images for the detection and verification of incidents such as debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.- Use ATMS iNet software to log confirmed incidents, and construction and maintenance lane closures.- Use Global Positioning System (GPS)-enabled software to monitor the location of MAP vehicles, directing resources to where they are needed.- Communicate and dispatch Motorist Assistance Patrol (MAP)units via radio, landline, or phone using standard protocol to the locations of road hazards and incidents, providing clear, accurate directions to the location and an accurate description of an incident as advised by public safety entities or department personnel.- Communicate via radio, landline or phone with law enforcement, EMS, fire department, or towing services; provide clear, accurate information regarding incidents and the response required.- Communicate via radio, landline, or phone, with Department personnel statewide to include, Maintenance and Construction personnel, ITS, Traffic Operations Department management and Federal Highway Administration as appropriate to provide clear accurate information regarding incidents, traffic, road maintenance, construction activity and related weather conditions.- Input repair tickets for malfunctioning ITS equipment.- Ensure all radio communications comply with Department and Federal Communications Commission (FCC)rules and regulations adhering to radio protocol and the use of proper 10-codes. Inappropriate communications must be reported to supervisory personnel.- Receive information from law enforcement and other agencies reporting damage to the transportation system and communicate damage information to the appropriate contact.- Receive communication from DOTD/LSP/State Radio authorizing Amber Alerts and activate Amber Alert messages for DMS or specified region as determined by Louisiana State Police (LSP) and confirm activation to DOTD and LSP.- Receive information (phone call) from Zetron indicating high-water level and communicate to appropriate DOTD District Staff.- When alerts are canceled, clear messages from all activated DMS and email reports to the Special Alert Group.- Coordinate and collaborate with ITS personnel, District Traffic Operations Engineers/Department Operations staff, with appropriate local agencies, other authorities and towing and wrecker companies to manage and clear traffic incidents.- Support all emergency/special events operations, such as severe weather events, special events that generate high traffic volume such as mobile operations and political rallies.- Log potential and confirmed incidents, construction, and maintenance closures using ITS software. Monitor weather conditions for potential problems affecting traffic and make the necessary communications and take appropriate actions. Update entries/information on the 511la.org website.- Complete annual one-day ride-along with MAP units.- Answer phones to provide information or assistance to motorists, DOTD personnel, or other agencies on traffic and road conditions, direct calls to appropriate personnel in traffic operations, ITS Section, or take appropriate action.- Perform clear and concise recordkeeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information.- Complete initial and periodic re-training and performance evaluation testing programs developed by the TIM & Training Coordinator.- Perform TM operations, incident management, travel information dissemination, and customer service tasks not explicitly identified that fall within the scope of the project.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-New Orleans
Telework
No - Teleworking not available for this position
ID 54320
Work Location US-CA-San Diego
Are you a Financial Analyst looking for a place you can make an impact every day? Serco is the place for you! We are currently seeking a Financial Analyst to join our collaborative team in support of the United States Navy and our SSC PAC program.The Space and Naval Warfare Systems Center Pacific (SSC PAC) Security Systems Branch, Code 4118 performs the procurement, installation, integration, testing and life cycle sustainment of Naval Anti-Terrorism/Force Protection (AT/FP) Electronic Surveillance Systems (ESS) at shore installations throughout the world. Systems/equipment and services are defined as equipment and/or systems that facilitate the detection, delay, deterrence, assessment, and response to terrorist events. Sustainment services include preventive and corrective maintenance, interoperability, maintenance planning, supply/logistics support, testing and evaluation, reliability and maintainability, and configuration management.The Financial Analyst participates in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. This role will be a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance. The Financial Analyst will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement.  In this role, you will:- Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules. - Lead project set up in compliance with contractual terms, conditions and requirements. - Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.- Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.- Review and assess all contract modifications.- Advise the program management team of impacts as necessary.- Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number.- Process cost transfers as required.- Perform analytical review and arithmetic checks of cost reporting documentation.- Prepare accurate and complete variance analysis and reporting.- Prepare/Support Internal Program Review (IPR) presentations for management.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54318
Work Location US-CA-San Diego
Are you a Project/Program Manager looking for a place you can make an impact every day? Serco is the place for you! We are currently seeking a Project/Program Manager to join our collaborative team in support of the United States Navy and our SSC PAC program.The Space and Naval Warfare Systems Center Pacific (SSC PAC) Security Systems Branch, Code 4118 performs the procurement, installation, integration, testing and life cycle sustainment of Naval Anti-Terrorism/Force Protection (AT/FP) Electonic Surveillance Systems (ESS) at shore installations throughout the world. Systems/equipment and services are defined as equipment and/or systems that facilitate the detection, delay, deterrence, assessment, and response to terrorist events. Sustainment services include preventive and corrective maintenance, interoperability, maintenance planning, supply/logistics support, testing and evaluation, reliability and maintainability, and configuration management.In this role, you will:- Provide technical and managerial assistance on all aspects of project management from inception through completion.  The PM will conduct cost management through continual cost control and review. - Have business development and budgetary responsibilities and will provide expertise to the customer(s) to ensure resolution of issues. - Be responsible for managing project(s) and related task orders for customer(s) with revenue ranging from $3 - $15M.- Manage a team of 20 or more employees. - Oversee the sustainment of AT/FP ESS products/equipment including Electronic Harbor Security Systems, alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed.  - Attend meetings and make presentations about project status and work commitments. - Ensure training of all staff members and instructs them on customer’s methods, procedures, and standards.- Participate in long-range planning, analysis, and program design. - Participate in the planning and design of new projects as requested. 
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54429
Work Location US-RI-Newport
Looking for a Logistics Analyst opportunity at a place you can make a difference every day?  Discover this great opportunity in our Newport, RI location.  As a Logistics Analyst, you will help enhance product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory for customers at the Naval Undersea Warfare Center (NUWC).  You will create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize cost.  The ideal candidate will have knowledge of commonly used concepts, practices, and procedures within the logistics and data entry field. You will rely on instructions and pre-established guidelines to perform the functions of the job working under immediate supervision.  The primary job functions do not typically require exercising independent judgment as there are procedures to follow and you will typically report to a supervisor or manager. In this role, you will:- ensure that the current revisions of appropriate documents are available to all personnel responsible for maintenance and repair of SubHDR systems.- Perform configuration status accounting data entry to track all NESP, NMT, and SubHDR hardware assets using customer specific databases in accordance with appropriate support handbooks.- Review configuration status accounting plans, specifications, and procedures ensuring configuration status accounting databases and server files are updated with accurate technical data for the operational equipment/systems.- Monitoring and reporting SubHDR related fleet casualty reports, data entry for program asset and configuration management, documenting engineering changes, field changes, field activities, upgrades, and maintenance action reports.
Category
Logistics
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-RI-Newport
Telework
No - Teleworking not available for this position
ID 54424
Work Location US-HI-Fort Shafter
Serco has a great Senior Project Leader opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command in Fort Shafter, Hawaii. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services.  You will provide a  wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.- This position is contingent upon your ability to maintain/transfer a Top Secret (TS)/Sensitive Comparmentalized Information (SCI) clearance.- This position is contingent upon customer requirements and/or their approval.In this role, you will: - Assist with providing ASC the visibility at TS/SCI level events and to assist in the preparation and development of all necessary staff estimates, courses of action, Operation Order, Fragmentary Oders and Warning Orders related to the Combatant Comannders (COCOM), HQ Department of the Army (HQDA) and Army Mater Command (AMC)plans and orders.- Asssist with analysis and evaluation of ASC's role and mission within the Army.- Assist with conduction mid and long range planning.- Assist with implementation of action plans.- Assist with developing staff estimates and courses of action that suppport COCOM Commanders theater strategy, campaign plans, OPLANS (Level I - IV)
Category
Other
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-HI-Fort Shafter
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54273
Work Location US-VA-Herndon
As a prime contractor on the Army Global Tactical Advanced Communications Systems and Services (GTACS II) contract, Serco is seeking interested candidates for an upcoming Army SATCOM Global FSR opportunity. The Army Project Manager Tactical Network (PM TN) Global Field Service Representative (FSR) support services program provides FSR support to a variety of communications systems including the Tactical (1-6 meter) and Strategic (7-9 meter) antenna system such as the Deployable Ku Earth Terminal (DKET), Mobile DKET, Secure Internet Protocol Router (SIPR)/Non-Secure Internet Protocol Router (NIPR) Access Point (SNAP), United States Marine Corps (USMC) Support Very Small Aperture Terminal, (VSAT) Small, Medium, and Large systems and associated Commercialization efforts, Micro VSAT, VSAT, Inflatable Satellite Communications (SATCOM) Terminal (ISA) CJNCC NETOPS; Multinational Information Sharing (MNIS) Combined Enterprise Regional Information Exchange System (CENTRIXS), Coalition Partner Network-X (CPN-X); Combined Joint Task Force (CJTF)-OIR AO-wide Network.  Staffing support will be required at numerous CONUS and OCONUS locationsthat may include Algeria, Australia, Bahrain, Belgium, Djibouti, Egypt, Estonia, Germany, Greece, Poland, Iraq, Italy, Japan, Jordan, Kenya, Kingdom of Saudi Arabia, Korea, Kuwait, Netherlands, New Zealand, Niger, Oman, Poland, Qatar, Romania, Somalia, Spain, Syria, Turkey, United Arab Emirates, United Kingdom, and the United States and its territories. Types of positions/support required on this program include:- Radio Frequency (RF) Transmission Service Support- SATCOM Operation & Maintenance Support- SATCOM Engineering Support- Technical Control Facility Operators- Generator-Environment Control Unit (ECU) & Heating Ventilation and Air Conditioning (HVAC) Technicians- ECU & HVAC Engineers- SATCOM/Telecommunications Specialists & Planners- Logistical Support- Network Service Support including Help Desk Administration Tier I, II, III Support- Video Teleconference (VTC) Engineering Support- Network Engineer Support- STRMM Network Support- Sharepoint and Teams 365 Specialists- COMSEC Custodian- Information Assurance (IA) Technicians Levels I, II, III- Information Assurance Managers (IAM) Levels I, II, III- Information Assurance System Architect and Engineers (IASAE) Levels I, II, III- Voice Support (CISCO & REDCOM)- Outside/Inside (OSP/ISP) Engineering and Technical Support- Technical Project Manager- Country Managers
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 54387
Work Location CA-ON-Ottawa
Working in a fast paced team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you!The Naval Architect receives technical guidance and training from the more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.You will be part of a member team working for a Ship Design Manager or Engineering Manager designing ships, or ship systems and working closely with the customer and other Serco teams.In this role you will apply basic naval architectural knowledge in accordance with applicable regulatory body rules, regulations, and industry standards to develop analyses and products in one or more technical areas:- Participates in the development and validation of design and engineering requirements, preparation of specifications, and provides inputs to technical reports and presentations. Provide hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full-scale trials- Provide weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments- Provide concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization- Perform design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters- Perform structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads- Make general arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops Assists with the review of design proposals and specifications.- Participate in scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues. - Assists in preparing documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Assist with preparation and presentation of formal briefings and staff seminars- Complies with all corporate policies and procedures, including quality assurance and security procedures, in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
No - Teleworking not available for this position
ID 54383
Work Location US-DC-Washington Navy Yard
If you are interested in a high profile and challenging position supporting the U.S. Navy — Serco has a great opportunity for you! The Field Service Agent - IT Help Desk position is an important part of a dynamic government- industry team located in the Washington Navy Yard, near Washington Nationals Stadium. Use your expertise, customer service, and collaborative skills to make an impact towards our national defense and in support of our ships and sailors around the world. Serco provides IT system management and direct user support to federal employees and contractors in U.S. Navy shipboard systems acquisition program offices and headquarters staff. Our team supports the development, production, and support of cutting-edge technology and works closely with our clients to help them be more effective and efficient.  In this role you will:- Provide support to IT end-users of government systems and networks on a variety of Support policies governing procurement, maintenance, or disposal of IT assets in coordination with government and contractor IT managers.- Support government IT users running Windows 10 (WIN10) and Microsoft Office 365 (O365) and associated software and peripherals on a government IT network.- Provide user assistance in resolving service calls, maintaining networked peripherals, communicating with the government IT help desk on behalf of users, assisting with user IT set-up, maintaining IT issuing documentation, inventorying assets, assisting with software installation, communicating network issues and outages, instructing and assisting users with upgrades and security patches, and providing other IT support as required.- Respond to telephone calls, email and in-person requests for technical support. Document, track, and monitor the problem to ensure timely Identify, research, and resolve technical problems. Monitor user software requirements to assess need, determine usage, and control costs. Track asset location and conduct periodic inventory.- Report to an on-site supervisor or manager.- Configure, issue, and assist with updating of mobile phones and Assist with set-up of applications and mobile device email access.- Assist with use and optimization of collaboration tools such as SharePoint, Teams, and collaboration and work process software - Assist users with Office 365 and other common business applications.- Other duties as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 54379
Work Location US-DC-Washington
If you are dedicated to providing and assessing the Fleet’s Material Condition of Readiness as a Hull, Mechanical and Electrical Systems Engineer - Serco has a fantastic opportunity for you!  This position is an Engineering Systems Analyst on a dynamic team of Navy Subject Matter Experts supporting NAVSEA located in our Nation’s Capital, Washington D.C. Systems Engineers provide systems-focused support to U.S. Navy CONUS and OCONUS fleet concentration areas. Fleet Technical members provide recommendations to “real-time” readiness issues as well as review design specifications, procedures, policies, and ship alterations in support of COMNAVSEASYSCOM. You will be part of an exclusive team that works closely with NAVSEA Cognizant Engineers, Technical Community and Type Commanders (TYCOMS). The team enhances NAVSEA’S mission of Fleet Technical Readiness support by providing focused support to in-service ships HM&E issues.  In this role, you will:- Provide Fleet Readiness Technical assessments primarily Gas Turbine Main Propulsion (LM2500/501-K34) and Auxiliary Systems support to CONUS and OCONUS Navy ships and NAVSEA Headquarters. - Provide support to the NAVSEA Surface Ships Program and Technical Office, working closely with Type Commanders, Warfare Centers, Regional Maintenance Centers, and other technical representatives. - Assist in developing class specific Ship Change Documents providing recommendations for modernization that can be implemented during availability planning. - Work directly with the Technical Community in planning and prioritizing maintenance and modernization efforts, which will lead to material improvement. - Conduct review of Planned Maintenance actions, Technical Manual procedures, Engineering Operational Sequencing System (EOSS), Schematics, and repair recommendations in support of Fleet readiness. - When required, draft and submit PMS, EOSS and TMDERS, DFSs as necessary to contribute to current Fleet readiness.- Provide written reports of material condition, engineering systems readiness, preparation of PowerPoint Briefs, Excel Spreadsheets etc. Utilize the electronic Record Repository and Tracking System (eARRTs) to track ships advisory progress in support of NAVSEA.- Participate in Technical Meetings to capture comments, concerns, Lessons Learned and make technical action item recommendations and process in support of NAVSEA.Bring your talents, expertise, collaborative skills, and your devotion of the Navy to make a positive impact in improving the combat readiness of surface ships and the safety of their crews.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54324
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Garbage collection from PMQ's, Mess Hall, Trade Shops, and clean up grounds. - Perform snow removal in accordance with SNIC Plan.- Perform grass cutting in accordance with Grass Cutting Plan. - Perform landscape maintenance. - Assist with repairs to concrete and asphalt surfaces on the Airfield and on Domestic roads.- Repair/replace signage on Domestic roads and on the Airfield.- Required to assist Trade Shops. - Lifting heavy materials/equipment in performance of duties.- Operating light vehicles as required with proper licensing.- Operate light vehicles such as 44 Passenger Buss, Taxi and Ambulance.- Operate specialized equipment such as ride-on lawn mowers, power saws, hedge trimmer, 60LB buster, farm tractor, bobcat loader, snow blower, JLG lift, forklift, turf sweeper, etc. - Operate communication equipment for Airfield & Domestic operations. - Dress accordingly.- Provide courteous service to clients. - Responsible for recording time daily in TMA.- Required to keep accurate logs for pickup and delivery of passengers and cargo.- Security clearance required to pick up and deliver mail.- Keep shop and work areas clean and store equipment in designated areas.- Required to work at remote locations. - Clean vehicles for Serco and DND users as required.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.
Category
Logistics
Position Type
Temporary/Term Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 54372
Work Location US-DC-Washington
Looking for a professional role at a place you can have influence every day?  In the Navy Battery Engineering Support role, you will be a part of a dynamic team located in Washington, DC.  As part of this team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Provide administrative and organizational support to the Battery Systems Team.- Process documents and manage SharePoint information of subject matter.- Review and develop analytical and technical input needed to evaluate documentation and development of briefs to ensure accurate, timely and essential information is provided to decision makers.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag Level.- Gather data for analysis and interpretation.- Provide information and manage adjudication for fleet updates/Liaison Action Reports (LAR).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player, work well with others, and contribute positively to the work/team environment while continually seeking ways to enhance contribution to the team.- Rely on limited experience and judgment to plan and accomplish goals.- Perform a variety of tasks. Work under general supervision.- Report to a supervisor or manager. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 54370
Work Location US-DC-Washington
Looking for a professional role at a place you can have influence every day?  In the Manual & Tech Support/Subsafe Design Review role, you will be a part of a dynamic team located in Washington, DC.  As part of this team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco is actively seeking someone with engineering, scientific, and analytical skills to support Team Submarine in Manuals & Technical Support, which also includes support for Submarine Safety (SUBSAFE) Design Review (SSDR). The SUBSAFE Program is a quality assurance program designed to maintain the safety of its submarine fleet. The SSDR support contractor will be instrumental in coordinating communication with the technical community for continuous review of SUBSAFE systems, equipment, and requirements. In this role, you will:- Review engineering drawings (on-site, as required) and provide recommendations.- Review and develop analytical and technical input needed to evaluate documentation and development of briefs to ensure accurate, timely and essential information is provided to decision makers.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level.- Participate and/or coordinate specified Integrated Product Teams (IPTs).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player; work well with others; contribute positively to work/team environment while continually seeking ways to enhance contribution to the team.- Rely on limited experience and judgment to plan and accomplish goals.  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 54340
Work Location US-DC-Washington
Looking for a Systems Administrator opportunity at a place you can make a difference every day?  Discover this great opportunity in our Washington DC location.  Bring your expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this critical mission. The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements.  In support of this effort the System Administrator will work as part of a team providing a variety of tasks to the US Navy to include: system administration, virtual machine creation and Video Management System monitoring, and compliance checks. This position is based out of the Washington Navy Yard. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. In this role, you will:- Provide System Administration support for CAD911 system in the Regional Dispatch Center in Washington DC.- Perform Active Directory Account management.- Analyze, evaluate, and document Security Technology Implementation Guides (STIGs).- Evaluate, develop, or implement procedures regarding project documentation and development.- Install monthly Microsoft Updates- Monitor backups (using Dell Networker / Data Domain). - Perform VMware administration - responsible for configuration, maintenance, monitoring, and overall support of virtual environment- Configuration, maintenance, patching of ESXi hosts- Install Oracle database updates as needed- Configure, maintain, STIG layer 2 and 3 switches- Troubleshoot HW to include servers, switches, kvm, etc.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 54334
Work Location CA-ON-Toronto
If you thrive on high profile and challenging projects supporting the Canadian Government at all levels, to include both civilian and military agencies – then Serco Canada has a great opportunity for you!  The Director of Contracts will be part of a dynamic team, committed to supporting our clients at the Federal, Provincial and Territorial level to make government services more efficient and responsive to the needs of citizens.  Bring your expertise and collaborative skills to make a significant impact towards the delivery of vital services to the Canadian Government, at all levels. The professionals at Serco Canada advise our customers, as well as design, integrate, and deliver solutions that transform how clients achieve their missions and advance government efficiency. We help tackle the big, complex problems of our interconnected world in the areas of defence, citizen services, and transportation. We are a trusted partner of governments, delivering superb public services that transform outcomes and make a positive difference for our fellow citizens. You will be part of a 10-12-member team that works closely with the customer and other Serco teams to deliver services supporting the customers’ needs.  Natasha McLean is the Vice President for this Business Unit and leads this team that supports Employment Transformation Services, Driver Education Services and military units in Goose Bay and Moose Jaw.  In this role you will: - Negotiates complex commercial and Canadian government agreements, as well as consortium, joint venture, non-disclosure, and teaming agreements- Pre-award: Performs detailed reviews and risk analyses on RFPs and contractual language supporting bid/proposal preparation and management, such as review, development, and identification of appropriate contracting model and/or terms and conditions, leading contract negotiations and providing other support and guidance, as required, to the proposal team- Post-award: Reviews and manages contractual obligations of the company to ensure that all terms and conditions are met, working with different contract types (FFP, T&M, Cost Plus and hybrids), modifying contracts and providing other support and guidance for the full life cycle of the contract, as required to the operations team- Acts as the primary contact between the project team and/or business unit and internal stakeholders, to include Contracts, Legal, Business Development, Operations, Finance and Tax, ensuring that the issues associated with these stakeholders are addressed efficiently and promptly- Maintains contractual records and documentation such as workflow of all contract modifications and correspondence, contract status, compliance, customer/partner contact information, status reports and other documents- Analyzes significant, and/or unique contract requirements, special provisions, terms, and conditions to ensure compliance with SACC, current and new laws and regulations, and corporate policies and business unit procedure and communicates results to subordinates- Performs other Canadian-specific contractual responsibilities as assigned
Category
Legal
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54304
Work Location US-VA-Herndon
Serco is a place you can count on, with long-term, government - backed contracts, trusted leadership and loyal colleagues. Serco has an exciting and challenging opportunity for a Sr Manager Ethics & Compliance to support the United States and Canada businesses at our Headquarters in Herndon, VA. You will champion the ethical values of the organization, maintaining, promoting and embedding Code of Conduct and ethics policies across the company through communications, guidance and training materials.  Join the team that promotes, facilitates and embeds compliance across the organization by providing thought leadership, strategic direction and operational toolkits. You will be the subject matter expert in ethics and compliance.  Monitor and mitigate risk facing the organization by ensuring appropriate management action is taken.  Ensure appropriate due diligence is performed on third parties to maintain the integrity of business operations. Conduct or support internal investigations and work collaboratively with business partners to foster appropriate action. Serve as a Company liaison to the Ethics Committee of the Serco Inc. Board of Directors. In this role you will:- Develop, implement and periodically review an annual ethics and compliance plan- Collaborate with leaders to ensure Serco’s Code of Conduct, ethics and compliance processes and key controls are effectively communicated and understood- Create training and communications to ensure that employees, suppliers and third parties are aware of Serco policies and procedures and understand how to report potential violations- Ensure relevant procedures and key controls remain current and reflect statutory and regulatory requirements- Act as an ambassador for Serco’s Code of Conduct, championing Serco’s ethical principles and values and supporting those who work for or with Serco to live up to the ethical standards expected of them- Report to business leaders and executives on key ethics and compliance initiatives- Create an environment that encourages speaking up and ensure when someone does the issue is appropriately dealt with and corrective action is taken as necessary- Conduct and/or oversee timely internal investigations of matters that merit investigation and coordinate with business colleagues to implement remedial measures as appropriate - Supervise Serco’s Speak Up process to ensure it remains free from retaliation- Ensure processes are in place to undertake effective due diligence regarding commercial partners, customers, and suppliers- Compile, analyze, and present Ethics program data to key stakeholders - Implement and manage the Company’s formal Ethics training programs
Category
Legal
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54357
Work Location CA-ON-Oshawa
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 54315
Work Location CA-ON-Brampton
 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Brampton
Telework
No - Teleworking not available for this position
ID 54345
Work Location US-CA-Sacramento
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Sacramento, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- The rate of pay for this position is $34.31 per hour.- A $5,000.00 SIGN ON BONUS!As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-CA-Sacramento
Telework
No - Teleworking not available for this position
ID 54347
Work Location US-AZ-Mesa
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Mesa, AZ! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- The rate of pay for this position is $36.03 per hour. Additional complexity allowance provided.- A SIGN ON BONUS of $5,000.00.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-AZ-Mesa
Telework
No - Teleworking not available for this position
ID 54346
Work Location US-AZ-Mesa
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Mesa, AZ! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- The rate of pay for this position is $36.03 per hour. Additional complexity allowance provided.- A SIGN ON BONUS of $5,000.00.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-AZ-Mesa
Telework
No - Teleworking not available for this position
ID 54343
Work Location US-DC-Washington
Looking for a Project/Program Manager role that will allow you to make a difference every day?  Discover this wonderful opportunity at our Washington, D.C. location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities.  Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  We have an opening for a Project/Program Manager with submarine expertise to support an active contract with the U.S. Navy. In this role, you will:- Be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - Lead program review sessions with customer to discuss cost, schedule, and technical performance. - Provide acquisition management planning and execution support.- Be the single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.- Provide financial and management support to assist in budget development for the contract.Additional responsibilities for the Project/Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performing additional duties and responsibilities as assigned.      
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54327
Work Location US-MA-Ludlow
Looking for a CMM Operator/Programmer-Inspectoropportunity at a place you can make a difference every day?  Discover this great opportunity in our Ludlow, MA location.  Bring your expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this critical mission. Serco has been trusted to deliver critical support services and operate sensitive facilities by military organizations in the US and around the world. We have deep expertise in delivering defense services. At Serco, we recognize that it takes a diverse workforce with unique talents and perspectives to help address and resolve the challenges our customers face. We invite you to explore the career options available at Serco and to consider becoming a part of our dynamic team. In the role of CMM Operator/Programmer-Inspector you will perform quality dimensional and visual inspection and testing of precision machined components by programming and operating CMM equipment in conjunction with using various measuring devices to ensure compliance with engineering specifications. In this role, you will:- Create programs and operate CMM equipment (includes FARO Arm) to inspect parts per engineering specifications.- Verify conformance of high complexity products using various inspection instruments (micrometers, optical comparators, thread gages, dial indicators, hardness tester, multimeter, and cylindrical plug gages).- Read and interpret production travelers and engineering specifications to ensure product conformance at each manufacturing product sequence.- Document part characteristics and measurements.- Record data from inspection files and maintain accurate and legible inspection records.- Attend meetings and provide requested information, as requested.- Maintain safety and quality standards using acceptable housekeeping practices - Recommend/design inspection fixtures or gages for production purposes.- Other occasional work assignments not mentioned may also be required.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Ludlow
Telework
No - Teleworking not available for this position
ID 54332
Work Location US-MT-Kalispell
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kalispell, MT! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - The rate of pay for this position is $32.43 per hour.- A $5,000 sign on bonus.As a member of the Air Traffic Control team, you can expect to:- - Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MT-Kalispell
Telework
No - Teleworking not available for this position
ID 54294
Work Location US-AP-Diego Garcia
Looking for a Operations Supervisor opportunity at a place you can make a difference every day?  Discover this great opportunity in our Diego Garcia International location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission.This position is contingent upon your ability to maintain/transfer your Security clearance.Serco supports the U.S. Space Force as a prime for their Ground-Based Electro-Optical Deep Space Surveillance (GEODSS) contract to manage and obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT).  This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. This optical sensor is employed at three different locations around the world (White Sands Missile Range, New Mexico; Diego Garcia, British Indian Ocean Territory; and Maui, Hawaii) and helps track the objects in deep space orbit (altitude of 10,000 to 45,000 km). You will help operate and maintain three, one-meter telescopes equipped with highly sensitive digital cameras. You’ll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT).  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.In this role, you will: - Manage and direct operations, planning, maintenance and support activities providing 24x7 support for all optical sensor operations functions at the mission location.- Manage and direct sensor mission taskings in accordance with applicable publications and direction.- Manage workforce to operate available sensors during the operational period to meet taskings.- Manage workforce mission scheduling validating routine and special metric taskings, Space Object Identification (SOI) signature gathering and raw video collection, to be accomplished during the operational period.- Review and validate SOI taskings to maximize system accomplishment of daily, weekly, and monthly tasking requirements.- Collect, verify, and report mission workload data.- Manage scheduling, special sensor settings and other special techniques.- Review operations, security events, equipment status, authorized software changes, shift changes, changing of the Zulu day, and any other significant events in an operations log.- Verify sensor and mount calibrations are completed in accordance with applicable directives.- Assure Operators perform operational checkout and pre-mission preparations for mission equipment.- Review operations logs for compliance.- Review post-mission activities, including specified disposition of logs and recorded data.- Act as primary coordinator/reporter of the System Requirements Validation Board.- Process visits requests, badging, provide physical security training, coordinate escorts.- Act as alternate AT/FP Representative.- Comply with all security procedures for OPSEC and COMSEC.- Validate electronic technicians conduct daily operational and performance checkout of equipment and systems.- Train, certify employees performing sensor operations to include initial, recurring and ancillary training.- Develop tactics, techniques, and procedures (TTPs) to meet expanding mission requirements.- Lead Tactics Improvement Proposal (TIP) development and Technical Order system improvement activities.- Provide coordination and controls resources including recording media, safety, and security in support of the site mission.- Perform multiple additional duties and other duties as assigned by the site manager.- Performs other duties as assigned.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IO-Diego Garcia
Telework
No - Teleworking not available for this position
ID 54331
Work Location US-MT-Kalispell
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kalispell, MT! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - The rate of pay for this position is $32.43 per hour.- A $5,000 sign on bonus.As a member of the Air Traffic Control team, you can expect to:- - Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MT-Kalispell
Telework
No - Teleworking not available for this position
ID 54330
Work Location US-MT-Kalispell
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kalispell, MT! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - The rate of pay for this position is $32.43 per hour.- A $5,000 sign on bonus.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MT-Kalispell
Telework
No - Teleworking not available for this position
ID 54245
Work Location US-VA-Herndon
Communications Specialist, MSEP2022-54245 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Ensure communication promotional materials are at events; coordinate logistics including calendar invitations for quarterly webinars, pulls various ad hoc reports in the tracking system as provided by Government and creates and sends monthly talking points- Conduct other webinars on an ad hoc basis; prepare an MSEP strategy- Prepare an MSEP monthly report, assist with the development of MSEP promotional materials- Support annual Partner Meeting planning, preparation and execution activities; creates marketing collateral for and assists Outreach Specialists with MSEP partner recruitment communications- Collaborates with workforce training team to provide staff training and training materials.- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54257
Work Location US-VA-Herndon
Partner Specialist, MSEP2022-54257If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54256
Work Location US-VA-Herndon
Senior Partner Specialist, MSEP2022-54256 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position

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