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Search Results Page 11 of 18

ID 48816
Work Location US-IL-N/A
Come join our growing team of dynamic ServiceNow Professionals!  Serco, Inc. has an immediate need for a ServiceNow Administrator/Developer. This is a remote opportunity. Serco’s ServiceNow Team supports distinct cloud-based ServiceNow platforms for our Corporate instances and for our Government Program instances.  Bring your talent as an administrator and developer to experience challenging and rewarding opportunities while enhancing the platform functionality and user experience for more than 10,000 customers. We are passionate about our product, seek to deliver the best experience for our customers, and committed to each other’s success. In this role, you will:  - Have the ability to quickly learn new processes, systems and integrations with ServiceNow- Perform troubleshooting and problem resolution- Create reports and dashboards- Maintain as well as seek continuous improvements of processes, standards, policies, and best practice methods- Provide general support, administration, and maintenance of the ServiceNow platform- Monitor health, usage, and overall compliance of ServiceNow and remedy as needed- Develop catalog items, process automation, and solutions through no code, low code, and JavaScript code when needed to meet valid business needs- Perform quality assurance and various types of testing- Master data or development into or between ServiceNow instances and other systems- Plan and execute major upgrades and patches- Interact with customers in requirements gathering
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48788
Work Location US-CA-San Diego
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you! Serco is seeking a Program Manager Representative (PMR) to coordinate and implement all technical efforts to support the pre-planning and execution of NAVSEA modernization. Including identification of alteration work packages, repair work, work specifications, design requirements, alteration material requirements and identification of all required ILS. The PMR coordinates all work efforts with Regional Maintenance Centers, government AIT sponsors, Ships Force, ISEA tech codes, shipyard contractors and Planning Yard On-Site reps to ensure technical accuracy of all SHIPALT data. You will be a part of a nice size team that works closely with our Customer and other Serco teams to deliver quality systems. Bernerd Zwahlen has led this team for more than 5 years; he possesses 20 years of experience supporting shipyard modernization; and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. The PMR is responsible for execution of the Modernization work package and adherence to the Entitled Process production milestones.  Works with responsible NSA to understand and identify all work that has been accomplished and planned production dates for completion.  Manages and reports to SEA 21 the status of work and financial expenditures. In this role, you will:- Monitor and report (a) MSR and AIT adherence to production and test milestone schedules, (b) financial monitoring and reporting of CNO avail, (c) deconflict MSR and/or AIT issues with responsible NSA and sponsoring government agency and, (d) overall condition of ship during the avail.- Collects, develops and analyzes complex specialized information on modernization production. Serves as a technical advisor to coordinate (via conferences, meetings, correspondence, etc.), the work of a number of organizations engaged in various equipment-related functions such as supply support, maintenance and repair.  Provides technical data necessary to establish deadlines and phase programs in and out, and to resolve wide-ranging sensitive or potentially difficult issues.- Assist in the coordination of visits to ships and Navy organizations, contractor plants, etc., to evaluate NAVSEA or TYCOM SHIPALTs, Program or Fleet SCDs, and equipment-level alteration installations. Ship visits provide a better understanding of upgrade operations and requirements and help solve broad operation, maintenance and repair problems affecting complete equipment systems to support various In-Service Engineers technical responsibility.- Reviews and approves NAVSEA related Condition Found Reports for cost, production and testing schedule impacts. Interface with Planning Yard On-Site Representatives to review/approve design changes or growth work.  Negotiates costs with responsible NSA and assigned MSR.  Identifies changes, tracks and reports all growth and new work sequences to SEA 21 and responsible NSA.- Coordinates all testing efforts with responsible NSA and applicable Navy sponsoring Commands. Schedule is determined by the Entitled Process Milestones and milestone dates set forth by the NSA and ship.  Requires delays or testing milestone changes are quickly and effectively communicated to ALCON.- Participate in Lessons Learned conference and other post-installation meetings; i.e. SEA 21 Hot Washes and Modernization Execution Reviews. Post–install meetings include reviewing red-lined design drawings and capturing any design changes made via the LAR/RLAR process during installations.  Information is shared for all future Cruiser and Destroyer Mod avails- Demonstrates superior writing and presentation skills to develop briefings, documents, papers, conceptual, and analytical reports for clients.- Maintains and complies with security procedures in the performance of duties.- May provide direction, training, and assistance to other Program Manger Representative support, as an expert in a particular field of endeavor. - Performs additional duties and responsibilities as assigned by the lead Program Manager Representative.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48801
Work Location US-CA-San Diego
The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In support of this effort the System Administrator will work as part of a team providing a variety of tasks to the US Navy to include: system administration, VM creation and VMS System monitoring, and compliance checks. This position is based out of San Diego CA, but other navy base locations may be considered for telework, eg Norfolk, Jacksonville etc.  In this role, you will be responsible for:- Perform Active Directory Account management.- Perform Patching, Scanning, and Security Technology Implementation Guides (STIGs)- Provide production rollout support- Perform IA/Cyber Security Remediation as needed to maintain VMS connectivity with PSNet.- Evaluate performance of subcontractors and staff in terms of actual and planned task schedules and resource requirements while reviewing work for quality assurance.- Train all staff members and instruct them on customer’s methods, procedures, and standards.- Evaluate, develop or implement procedures regarding project documentation and development.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48794
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports.- Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies.- Prepare presentations to report analysis findings as well as program/portfolio status.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48793
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist with the validation/completion of Unliquidated Obligations (ULOs)- Assist the Government Business Contract Management Offices with conducting End of the Year activities and the completion of the Actual data calls- Enter requisitions in the NSA’s financial management system that include all necessary information and documentation (PSC#, PAR, SPAT, BER#, Acq Sec# etc.)- In NSA’s financial management system, prepare non-complex Military Interdepartmental Purchase Requests (MIPR) and Economy Act Orders (EAO) and their associated requisitions.- Process incoming MIPRs and EAOs using standard BM&A process to ensure Agency acceptance.- Create and maintain spend plans in the Agency’s financial management system to document Government-specified requirements- Modify requisitions and associated documentation to comply with Contracting’s guidance to assist in the obligation of funds.- Assist Government Program Managers (GPMs) in tracking requirements through execution by tracking and monitoring requisitions through the approval and certification process and to the subsequent destination (either Contracting’s database or the receiving entity).- Pull financial reports/data from Agency systems such as FACTS, CMIS, EDSS, and CDW.- Utilize established NSA acquisition and financial management policies, procedures, regulations and tools.- Assist the Government in monitoring of proper financial code usages- Assist the Government in responding to internal and external financial data inquiries- Assist in monitoring expenses against budgets.- Assist the Government in coordination, entry, and finalization of basis of estimate data to include current year updates- Provide financial status reports to Government Program and Business Management Offices, recommending specific funding sources, identifying funding shortfalls, and identifying excess obligated funding in comparison to burn rates.- Prepare financial briefing materials for Government financial reviews- Assist the GPMs by providing data for estimating activities.- Assist in the creation of budget or financial planning for an organization, organizational unit, program, or expenditure/cost center to identify potential variances.- Coordinate and schedule financial reviews- Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management.- Assist the Government Business Contract Management Offices with responses to internal and external requests for information.- Compile and report on programs and budgets; prepare presentations and other materials to support the NSA and DoD programming and budgeting processes, and basis of estimates.- Prepare program/project and budget information for Government submission to the Office of the Director, National Intelligence (ODNI), Office of the Secretary of Defense (OSD) and Congress.- Prepare tasking requests, point papers, briefing charts, spreadsheets, memos, and other documents within prescribed timelines for Government review.- Assist with the interpretation of requests for data and facts; acquire, analyze, and prepare presentations of program and budget data for use in program decision-making.- Assist in the development and maintenance of funding profiles for programs, projects, or contracts.- Assist Government with strategic business planning.- Analyze financial data and transactions for appropriate use. 
Category
Finance
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48181
Work Location US-VA-N/A
If you love high profile and challenging projects supporting the USPTO - Serco has a great opportunity for you!  This Patent Search Analyst will perform detailed searching in various online databases and toolsets. Analyzes search requests in chemical areas such as composition of matter, pharmaceutical and agriculture formulations, cleaning compositions, organic structures, and more at the Harrisonburg, VA location. Bring your expertise and collaborative skills to make an impact. Serco Intellectual Property Services has a 14-track record of delivering exceptional patent and pre-patent analysis services to patent offices, law firms, and inventors all around the world. We need your help to grow!!  Come join our Patent Team (in Chemical search) to help inventors accelerate innovation through meaningful analysis and search. In this Patent Search Analyst role, you will:- Develop search methodologies specific to each search and exercises professional judgment to adapt and deliver excellent results. - Review and prepare search results for customers that in specified formats. - Coordinate with USAFCENT staff to ensure appropriate offices have visibility on proposed and approved projects.This position is working remotely in Virginia - Candidates must be located in or around the Virginia area as you will be required to travel to Harrisonburg, VA on occastion as needed. 
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48804
Work Location US-TX-Austin
Join Serco as a Traffic Management Center Operator in Austin, Texas! This position is for the morning shift 5:00am-3:30pm Sunday through Wednesday or 5:00am-3:30pm Wednesday through Saturday. Serco’s TMC Operators monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills on Austin roadways and provide that information to TxDOT personnel statewide, local law enforcement and other first responders to assist them in safely clearing and reopening. Serco supports the Texas Department of Transportation (TxDOT) in their initiative to improve the operations of the TMC and improve coordination with partners in responding to incidents on the roads.  We achieve this goal with an experienced and highly trained team of TMC Operators. You will be part of a team that works closely with TxDOT personnel statewide, local law enforcement and other first responders daily.  In this role, you will:- Monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.- Dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.- Log potential and confirmed incidents, construction and maintenance closures using ITS software.- Provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.- Perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information- Complete the initial and “on-the-job” training programs under the supervision of, and monitored by, the Training Supervisor and Program Manager
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 48765
Work Location US-CA-San Diego
Marine Electrician I - San Diego, CA As the, Marine Electrician I, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military.  This position will be based in San Diego, CA. As the, Marine Electrician, you will perform the following typical tasks:- Perform simple routine tasks under close supervision or from detailed procedures and your will work will be checked in progress or on completion. - Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Performs simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gathers and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 48785
Work Location US-PA-Northumberland
Join Serco as a Diesel Mechanic in Northumberland, PA. Starting hourly rate from $26-$30 based on experience and qualifications. Schedule will be 1st shift, 6:30am-3:00pm Monday through Friday. Overtime eligible. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don’t want to miss this opportunity! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.Join our team who:- Have well-equipped and well-maintained shops with excellent physical security.- Develop relationships with customer operators who are respectful and professional.- Become a part of our customer’s family.- Trust and empower you to participate in all shop work decisions.- Have excellent diagnostic tools and technical resources available for every need.- Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.) In this role, you will: - Operate automotive & diesel vehicles and construction and material handling equipment.- Inspect, diagnose, and repair bucket truck and digger derrick hydraulic systems - Perform engine, electrical and drivability diagnostics/repair.- Perform PA state inspections and manufacturer recommended services.- Diagnose and repair aftertreatment systems.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.- This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Northumberland
Telework
No - Teleworking not available for this position
ID 48709
Work Location US-CO-Colorado Springs
Exciting New Career opportunity supporting the United States Space Fence Operations. The U.S. Space Force (USSF) Delta (DEL) 2 located at Peterson Air Force Base (PAFB), Colorado exercises responsibility for Space Fence (SF) Increment One through the 20th Space Control Squadron (20 SPCS) at Eglin AFB, FL.  The program’s mission is to provide services to manage, operate, maintain, and provide logistical and general support for the SF system.  The preferred location for this position is Colorado Springs, CO, but may be considered for full time teleworking and based anywhere remotely within the Continental Unites States.  As the Program Manager you will be responsible for managing this program and related task orders for customer(s) with revenue ranging from $3 - $15M. This position is continget upon your ability to maintain/transfer your Secret Clearance.  In this role, you will:- Conduct cost management through continual cost control and review. - Have business development and budgetary responsibilities. - Expected to provide expertise to customers to ensure resolution of issues. - Manages a team of 20 or more employees.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Colorado Springs
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48787
Work Location US-AE-APO
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position is based out of Naples, Italy. In support of this effort, the Applications Systems Analyst II/SME 2 will be responsible for the below listed activities:- Provide development, deployment, testing, maintenance, hardening, troubleshooting and integration of various applications (including web applications) and workflows such as Central Motor Vehicle Registration Office (CMVRO), Admin Management Information System (AMIS) and Spanish Payroll Management System (SPMS).- Provide application coding support using various programming languages and tools such as ColdFusion, Jquery, SAP, Rest API, Visual Basic, Visual Studio, GIT and SourceTree. Using these tools, develop, maintain, deploy and integrate applications using various server platforms such as SQL Servers database, SAP Crystal Servers and Internet Information Services (IIS) Webservers.- Be responsible for hardening the code of various applications and related databases, as appropriate, and remediate any cybersecurity vulnerability findings. - Follow and implement modern IT and programming policies and best practices; recommend technologies to modernize applications, automation, and workflows. Follow the Information Technology Service Management (ITSM) framework, principles, processes, service workflows and use ITSM tools, when applicable, in providing IT services.- Attend Change Control Board (CCB) meetings to present and justify CCB applicable changes; send change requests to the CCB for approval. Perform configuration management (CM) of codes and supporting documents using best CM practices- Provide SharePoint Page or Site Administration; act as the Region Gateway Manager (RGM). Attend monthly RGM meetings held by CNIC.- Edit SharePoint webpage contents to include textual and graphical information; add, edit or delete SharePoint groups; create or edit SharePoint work flows using SharePoint designer. - Manage SharePoint user access permissions, which includes allowing and disallowing access to read or edit specific webpages and or groups.- Edit SharePoint sites using ASP.NET, HyperText Markup Language (HTML), and JavaScript. - Resolve SharePoint support requests, including access requests or access troubleshooting, group creation or editing and workflow creation or editing requests. Provide training resources to users including providing a guide on how to navigate the SharePoint site. - Support migration to SharePoint Online and Flank Speed, and support Microsoft Power Apps.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IT-Naples
Telework
No - Teleworking not available for this position
ID 48777
Work Location US-DC-Washington
Serco has a great opportunity for a Program Manager who has experience providing support services to the U.S. Navy in Washington DC. The Program Manager will deliver critical Fleet support to ensure surface ships meet all current and future mission requirements. Serco supports the US Navy as a prime for their Ship Maintenance and Modernization contract which integrates maintenance strategies, modernization plans, training needs, and technical, logistics, and programmatic efforts to best manage the lifecycle of U.S. and partner Navy surface ships and systems from fleet introduction through transfer to disposal. You will manage a 12-member team that works closely with the customer and other Serco teams to provide management oversight in Planning, Programming, Budgeting and Execution (PPBE) efforts across SEA21/CNRMC. In this role, you will:- Collaborate with SEA 21 Directorates and Navy Activities in recommending and implementing new and revised financial management concepts, procedures, and strategies that align with SEA 21 mission objectives.- Develop and implement financial management plans, procedures, and programs to facilitate application of financial resources when preparing budget exhibits, executing funding documents, and preparing budget and execution reports.- Lead knowledge training sessions for government and contractor personnel to facilitate the transfer of SEA 21F corporate knowledge.- Create standard operating procedures of budget and execution processes, and desk guides of NAVSEA financial databases.- Develop documentation, reports, and project plans and prepare briefings and staff seminars.- Prepare and analyze budget tracker reports.- Lead reconciliation of unexpended funding across various appropriations and fiscal years.- Assist with Dormant Account Review – Quarterly Audit drills.- Report on the SEA21/CNRMC Travel Funding tracker.- You will establish an effective and productive climate and culture, performing strategic planning, implementing a strategic vision, ensuring alignment with organizational vision and goals.- You will execute disciplined portfolio and financial management, recruiting, hiring, developing, and retaining a quality technical workforce, as well as executing the myriad of inherently supervisory administrative functions.- You will develop, foster, and maintain professional, collaborative relationships with key sponsors, stakeholders, program managers, program directors, and other government and contractor organizations.- You will promote a culture of technical excellence, professionalism, mentoring and guidance, workforce development, administrative compliance, continuous improvement, cross-organizational collaboration, and mission-based commitment.- You will actively participate in collateral duties to include technical and organizational initiatives, studies, and working groups.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48769
Work Location US-VA-N/A
If you are a mid-career Content Management Developer who thrives in a fast paced, disciplined, executive-level communications and public affairs environment, this exciting opportunity may be right for you!As part the Defense Health Agency (DHA) Strategic Communications (STRATCOM) Directorate, you will join more than 40 communications professionals who work closely with our DOD customer, Serco teammates and other partners to deliver effective communications content for the military health community. This is an existing opportunity to work across multiple communications channels and disciplines to provide a variety of media and products to decision makers and stakeholders at the operational and strategic levels, including all military hospitals and clinical facilities, the Assistant Secretary of Defense for Health Affairs, the Joint Staff and Congress, as well as more than 9.5 million military personnel, their families, and retirees.As a Content Management Developer you will be responsible for curating and maintaining content of pages managed by the STRATCOM Office, as well as ensuring other Military Health System (MHS) component pages have consistent look and feel as part of the MHS brand. In this role, you will:- Coordinate with DHA Health Information Technology (IT) office and other DHA-designated web masters to ensure integration of DHA and MHS messaging- Support development and promotion of an MHS comprehensive web strategy, which includes ensuring a consistent look and feel for consolidated, public-facing DHA web sites- Ensure content accuracy, adherence to style guides and submission guidelines, and functionality of navigation and links- Create new design mock-ups and final draft templates that shall be shared with the technical team under Health Information Technology for engineering and development- Work with subject matter experts (SME's) who may have little or no website experience to coordinate Web projects across departments- Collaborate across all levels of the agency to ensure new and existing content follows the site architecture and takes advantage of the content management system capabilities- Monitor and keep all web content - including multiple topic pages, reference center items, training events, calendars, and other web tools on the existing external site, and developing internal site- Respond expeditiously to requests within the content management system workflow to review content for appropriateness for external audiences
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Falls Church
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48776
Work Location US-AR-Rogers
Job Code:      8058.123Job Location: 710 W Roselawn Dr., Rogers, AR 72756; Telecommuting from home up to 2 days/week is permitted.Job Type:      Full-TimeRate of Pay: $ 129,629.76 per year to $142,592.74 per yearSerco, Inc. has an opening for a Senior Database Administrator in Rogers, AR.Job Duties: Evaluate and recommend available Database Management System (DBMS) products after matching user requirements with system capabilities. Develop and formulate standards, procedures, and conventions for database use. Lead technical/programming staff to ensure database security from accidental or intentional loss or damage. Manage and lead database administration operations across multiple product lifecycle environments, from development of mission-critical production systems through automation to achieve cost savings. Exercise overall responsibility for database upgrades and migrations from legacy versions to the latest version to utilize enhanced performance and security features and develop technical documentation. Produce data flow diagrams, technical requirements and practice, procedure, process documentation. Provide support for outbound call campaigns through design, implementation, and maintenance of database tables used with responses gathered via front end web-based applications. Determine file organization, indexing methods and security procedures for specific user applications. Perform database management and analysis, including daily data updates, review, and evaluation. Perform query and stored procedures revisions, performance tuning, data scrubbing, code modifications and constructions. Design, implement, and enhance operational database progress reports, including review/quality inspection of daily and adhoc reports. Telecommuting from home up to 2 days/week is permitted.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AR-Rogers
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48744
Work Location US-VA-Herndon
Serco is seeking TOP TALENT to join their team. Our Proposal Manager will manage the development of technical, cost, and other proposal volumes in collaboration with the capture and proposal team ensuring the on-time submission of proposal products. This is a full-time hybrid in office/remote position at our corporate headquarters in Herndon, VA.. Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will:- Lead and direct assigned proposal efforts and personnel. - Facilitate the development and review of proposal strategies and themes.- Lead review of proposal strengths and weaknesses of the Client for emphasis and mitigation, respectively.- Lead review of proposal strengths and weaknesses of the competitors for de-emphasis and “ghosting”, respectively.- Prepare and maintain the Proposal schedule working in concert with the Capture Manager and Operations Lead/Program Manager- Create and review the Proposal Management Plan (PMP) working with the Capture Manager and Operations Lead/Program Manager.- Read and analyze RFx requirements to construct a proposal outline and content plan- Develop the work breakdown structure for the scope of work.- Work with the Capture Manager and Operations Lead/Program Manager on author assignments and page limitations.- Verify responsiveness of written narratives to RFP requirements and correct written narrative if it is not responsive.- Build the proposal compliance matrix using the opportunity tracking report and track the fulfillment of all requirements.- Develop conceptual graphics in Power Point or MS Visio during solution sessions- Develop written narrative from scratch and/or by tailoring boilerplate narrative for non-technical sections- Review completed proposal content plan, particularly graphics, and subsequent written sections to ensure requirements are adequately addressed and that page limits are met.- Conduct regular proposal progress (Tag Ups) status meetings and manage and assign action items with due dates.- Direct writing/editing/rewriting efforts as needed.- If applicable, work with the Volume Managers to ensure inter-volume compatibility is achieved.- Handle the logistics associated with scheduling and managing color reviews- Prepare and collect/track the score card for color reviews of the proposal content plan including evaluate and report out on the score results- Organize and manage Microsoft SharePoint team site for assigned pursuit(s)- Ensure that appropriate comments from the color reviews are incorporated into the final proposal version.- Direct the Proposal Coordinator in all configuration control and proposal production activities.- Assist as appropriate, in obtaining subcontract RFPs into the hands of other companies (if Teaming) and to key vendors and subcontractors.- Direct the development of task descriptions for the Basis of Estimate and related cost assumptions for development of the cost volume. - Tutor/mentor authors and other personnel as deemed necessary including facilitating writer’s workshops.- Collect and coordinate the response to questions from the Customer - Assist in final proposal revisions assuring that the revisions are consistent with the Customer’s requirements and the Client’s management direction- Assist in preparation of Orals, if required.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48750
Work Location US-VA-Alexandria
Serco-WBB is looking for a skilled Reliability Engineer to join the team working onsite in Alexandria, VA! If you love engaging with high profile and challenging engineering projects, apply today! Serco provides developmental test & evaluation, and systems engineering products and services to the Office of the Under Secretary of Defense for Research and Engineering. The Reliability Engineer will be participating in statutory/regulatory technical assessments on a variety of Major Defense Acquisition Programs to inform critical engineering and acquisition decisions. WORK LOCATION: Alexandria, VA TRAVEL: 10% JOB DESCRIPTION AND RESPONSIBILITIES: - Work with the Services and programs to develop realistic Reliability and Maintainability (R&M) requirements that are documented in program milestone documentation (e.g, Systems Engineering Plan, Test and Evaluation Master Plan, etc. ), Request for Proposal, and the contract- Assess the feasibility of R&M requirements as part of the Analysis of Alternatives (AoA) Work with Major Defense Acquisition Programs in the selection of design for R&M engineering activities that include allocations, block diagrams and predictions; failure definitions and scoring criteria; FailFMECAode, Effects and Criticality Analysis (FMECA); maintainability and Built-In Test (BIT) demonstrations; reliability growth curve; planned testing at the system and subsystem level; and a Failure Reporting, Analysis, and Corrective Action System (FRACAS)- Work with programs in the planning and implementation of design for maintainability and related supportability engineering activities that include integrated, embedded diagnostics and prognostics; embedded development, testing, and training; Item Unique Identification; BIT; back-up and recovery, and iterative technology refreshment- Monitor the progress of these activities during Systems Engineering Technical Reviews, and through a continuous engagement with a portfolio of assigned programs- Work with programs to develop their reliability growth curve Monitor test activities to ascertain if progress is tracking as planned- Prepare technical assessments which document R&M risks and mitigation activities“This position is contingent upon contract award”
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 39392
Work Location US-VA-Norfolk
Join Serco in support of the Tactical Networks Capabilities Based In-Service Engineering Agent team - known to the Navy as "TACNET CB-ISEA".  This dynamic team provides global support for United States Navy (USN) afloat and ashore operations worldwide.  TACNET CB-ISEA provides lifecycle support for the sustainment and modernization of Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), and legacy Programs of Record (POR) systems for Naval Information Warfare Center Pacific (NIWC-PAC) Tactical Networks Program (PMW 160). TACNET CB-ISEA delivers tier 1, 2, and 3 distance and on-site technical support, configuration management, training, logistics, integration, installation, and sustainment engineering of these systems.  The workforce is based in San Diego and Norfolk and performs work on surface ships and ashore sites at all U.S. Navy bases worldwide. We are building our team now.  Currently interested in connecting with individuals with the following skills.- Project Managers- Network Engineers- System Engineers- Configuration Managers- Logistics Analysts- Logistics Control Clerks- QA Specialists- Technical Writers
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48717
Work Location US-VA-Portsmouth
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Work Package Objective Quality Evidence (OQE) Data Collection Analyst, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this role, you will:- Collect, review, and analyze information in order to make recommendations to the Government.- Define the nature and extent of problems.- Analyze relevant data, which may include annual revenues, employment, or expenditures.- Interview managers and employees while observing their operations.- Develop solutions to problems.- In the course of preparing recommendations, understand the nature of the organization, the relationship it has with others in the Government, and its internal organization and culture.- Prepare and solve mathematical models.- May lead and direct the work of others including providing mentorship.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48739
Work Location CA-ON-St. Catharines
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.   Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-St. Catharines
Telework
No - Teleworking not available for this position
ID 48630
Work Location US-VA-N/A
If you would love a challenging position working on projects supporting Centers for Medicare and Medicaid (CMS), then Serco has a great opportunity for you!  Serco, Inc is searching for a Technical Project Leader - Intermediate to work with a dynamic team, supporting our CMS program.  This position will bring your expertise and collaborative skills to make an impact towards your career.  Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges.   The Technical Project Leader - Intermediate will manage all aspects of technical projects. This role will involve conducting task management through continuous process control and review and provide expertise to customers to ensure resolution of issues.  In this role, you will:   - Manage schedules and prepare status reports, utilizing established mechanisms for monitoring project progress and for intervening and problem solving with Serco and customer management to meet productivity, quality, and customer-satisfaction goals and objectives.- Interact with customer representatives, including customer management levels, concerning project operations or scheduling.- Participate in briefings and technical meetings with company and customer representatives.- Manage and execute 2 to 3 medium size projects simultaneously- Ensure projects are completed on schedule following established procedures and contract expectations. - Ensure adherence to Serco administrative policies and procedures, human resource policies and practices as applicable, and contracts administration procedures that support the programs of Serco, and ensures that the contract is administered to protect Serco’s interest and comply with all applicable laws and regulations.- Direct efforts to improve the quality and efficiency of the Serco team through training and development programs in both technical and scientific disciplines.- Compose memoranda, reports, and other documentation highlighting project steps and status for daily and weekly meetings with team/leadership.- Utilize project resources and serves as an individual contributor throughout the life cycle of the SDLC to include analyzing user/system and application needs, determining and evaluating requirements, ensuring solution/design meets project expectations, validating test plan and scenarios, and ensuring deployment is seamless as possible to operations.- Facilitate and act as an individual contributor to establish Statements of Work, Operating Models as well as policies, standards, and procedures with measurement capabilities for Application Management. - Have teamwork approach to conflict resolution, inter-group activities, regardless of project or team.- Typically manages projects from inception to completion from medium size projects to medium-large projects. - Understand and analyze dependencies within the project as well as other active efforts on the program, capable of taking appropriate action. and making recommendations to minimize impacts to the delivery of numerous simultaneous efforts. - Operate with minimal level of supervision and able to make timely and sound decisions with respect to technical aspects of the project.- Understand the business goals, objectives, and functions of the program, acts as a contributor to project success and not as a status checker. - Effectively moderate JAD sessions by keeping topics on track and having an eye toward what can be realistically accomplished in project timelines- Plan for potential risks on the assigned projects and creates mitigation and contingency plans accordingly.- Manage multiple complex technical projects in various project phases simultaneously.- Understand technical concepts and effectively communicate them to non-technical audience.- Collaborate with technical managers to secure resources to perform project objectives. - Resolve issues on the project, ensuring the individual teams can perform their tasks on the advertised to the client and leadership schedule.- Support diverse and inclusive work environment exhibiting respect for all teammates and prioritizing care and teamwork above all else.- Perform additional duties and responsibilities as assigned. 
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48629
Work Location US-VA-N/A
If you would love a challenging position working on projects supporting Centers for Medicare and Medicaid (CMS), then Serco has a great opportunity for you!  Serco, Inc is searching for a Technical Project Leader - Intermediate to work with a dynamic team, supporting our CMS program.  This position will bring your expertise and collaborative skills to make an impact towards your career.  Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges.   The Technical Project Leader- Intermediate will manage all aspects of technical projects. This role will involve conducting task management through continuous process control and review and provide expertise to customers to ensure resolution of issues.  In this role, you will:   - Manage schedules and prepare status reports, utilizing established mechanisms for monitoring project progress and for intervening and problem solving with Serco and customer management to meet productivity, quality, and customer-satisfaction goals and objectives.- Interact with customer representatives, including customer management levels, concerning project operations or scheduling.- Participate in briefings and technical meetings with company and customer representatives.- Manage and execute 2 to 3 medium size projects simultaneously- Ensure projects are completed on schedule following established procedures and contract expectations. - Ensure adherence to Serco administrative policies and procedures, human resource policies and practices as applicable, and contracts administration procedures that support the programs of Serco, and ensures that the contract is administered to protect Serco’s interest and comply with all applicable laws and regulations.- Direct efforts to improve the quality and efficiency of the Serco team through training and development programs in both technical and scientific disciplines.- Compose memoranda, reports, and other documentation highlighting project steps and status for daily and weekly meetings with team/leadership.- Utilize project resources and serves as an individual contributor throughout the life cycle of the SDLC to include analyzing user/system and application needs, determining and evaluating requirements, ensuring solution/design meets project expectations, validating test plan and scenarios, and ensuring deployment is seamless as possible to operations.- Facilitate and act as an individual contributor to establish Statements of Work, Operating Models as well as policies, standards, and procedures with measurement capabilities for Application Management. - Have teamwork approach to conflict resolution, inter-group activities, regardless of project or team.- Typically manages projects from inception to completion from medium size projects to medium-large projects. - Understand and analyze dependencies within the project as well as other active efforts on the program, capable of taking appropriate action. and making recommendations to minimize impacts to the delivery of numerous simultaneous efforts. - Operate with minimal level of supervision and able to make timely and sound decisions with respect to technical aspects of the project.- Understand the business goals, objectives, and functions of the program, acts as a contributor to project success and not as a status checker. - Effectively moderate JAD sessions by keeping topics on track and having an eye toward what can be realistically accomplished in project timelines- Plan for potential risks on the assigned projects and creates mitigation and contingency plans accordingly.- Manage multiple complex technical projects in various project phases simultaneously.- Understand technical concepts and effectively communicate them to non-technical audience.- Collaborate with technical managers to secure resources to perform project objectives. - Resolve issues on the project, ensuring the individual teams can perform their tasks on the advertised to the client and leadership schedule.- Support diverse and inclusive work environment exhibiting respect for all teammates and prioritizing care and teamwork above all else.- Perform additional duties and responsibilities as assigned. 
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48740
Work Location US-VA-N/A
Exciting remote opportunity!!A full-time Senior Instructional Systems Designer is needed to deliver training services for Federal Agency Services.In this role, you will:- Conduct end-user needs assessment and performance assessment, analyzes results to determine learning needs and performance gaps.- Consult with clients to identify new requirements and strategies. - Work with the instructional design team (instructional designers, graphic artists, programmers) and project and program manages to design responsive training and/or performance support solutions and schedules- Demonstrate advanced knowledge of the ISD process and fosters design innovation. Captures and diagrams workflow processes, conducts task analysis and workflow observations.- Participate in visual design, prototyping, and usability testing and evaluation. - Review products throughout analysis, design, and development for style guidelines, writing standards, and sensible course/task flow- Works under the supervision of the Project Manager or the Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curricula or performance support solutions- Demonstrate ability with word-processing, spreadsheet and presentation tools (e.g. Microsoft Word, Excel, and PowerPoint); - Working knowledge of Adobe Captivate; other authoring (e.g. Articulate) and development tools a plus;- Familiarity with web design and web development; - Broad knowledge of the field of human-computer interaction and performance-centered design; demonstrated ability to present complex information clearly; - Experience with Learning Management Systems (LMS) desired but not mandatory; Cornerstone on Demand LMS experience a plus;- Strong oral and written communication skills; strong skills presentation, facilitation, interpersonal and client interaction skills- Meticulous attention to detail; demonstrated ability to act a technical editor- Proven experience as a team player
Category
Training
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48639
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Business Management Analyst, you will be a part of an acquisition team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this roll, you will:- Be responsible for managing efforts across program platforms in varying stages of the acquisition process. The scope of support required encompasses all phases of the Acquisition Life Cycle/Defense Acquisition Management Framework. This may range across Pre-Systems Acquisition (Concept and Technology Development Phase), Systems Acquisition (System Development and Demonstration Phase and Production and Deployment Phase), and Sustainment (Operations and Support Phase).- Provide expertise to customers to ensure resolution of issues.- Maintain business plan and task planning sheet (TPS) submissions.- Lead and direct the work of others including providing mentorship. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48638
Work Location US-CA-San Diego
Serco is seeking a Sr. Manager of Business Finance with GovCon program financial management skills to lead a team of program controllers in our System Integration and Installation (SI2) business unit. The SI2 business unit is a $400M/yr IDIQ driven portfolio with hundreds of active DoD tasks/contracts at any given time. This position will oversee a large subset of the SI2 portfolio with programs ranging in size and complexity to include global system sustainment, large installation, and hardware production, build to print, contracts. The position will report to the Finance Director.  This role calls for a well-rounded leader who thrives in a fast-paced, demanding environment.  Key attributes we are seeking for this role is the ability to lead and cultivate a diverse team while providing strategic program analysis and insight to our operational VPs and Directors.  The selected individual will consistently demonstrate high levels of technical and professional knowledge and quickly assimilate new information. The successful candidate will have a strong management and program control background with significant experience in government contracting in a task order driven environment. In this Sr. Manager of Business Finance you will be responsible for the management of finance employees involved in program financial management and analysis, monthly and quarterly accounting close processes, and process improvement.  This position is responsible for providing business guidance and program control support to Operational VPs and Directors to achieve financial and operational goals, as well as recommending strategic actions to improve progress and performance.  The position is based in San Diego, CA; however, the position will require the ability to travel occasionally (10% or less) within the United States.Responsibilities:As the leader of the program finance team for this business unit, the Manager of Business Finance will be responsible for oversight of all aspects of operational finance for their supported programs.  This position positively affects company performance and positions the incumbent for future growth and development opportunities.  Responsibilities of this role include:- Responsible for providing lead level financial support to Program Managers in the preparation and analysis of complex project financial data, monthly rolling P&L forecast, and other complex contract, project or business related task.- Responsible for the management of the finance employees involved in program control and analysis. Responsible for the employment, training, motivation and discipline of assigned employees. - Responsible for timeliness, completeness, and accuracy of monthly P&L forecast- Support the monthly business rhythms of both the program and finance organizations, including participating in and supporting meetings and program reviews.- Directs, implements, and administers formal aspects of program control for their team in accordance with generally accepted accounting principles, corporate policies, and government regulations.         - Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets/EACs and schedules.- Support accounts receivable as required during the billing processing. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner.- Oversee preparation of subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally.- Provide oversight of finance inputs for project set up and revenue recognition in compliance with contractual terms, conditions and requirements.- Analyze profit risks and opportunities and advise management on the optimal path forward.- Liaison between operations and other administrative support organizations on financial issues. Interfaces with subcontractors, vendors, and customers as required.- Knowledge of general and corporate business practices, government contracting regulations and principles, and accounting and finance principles. Must be versed in various contract vehicles, i.e., CPAF, CPFF, LOE, FPLOE, FFP, T&M, IDIQs, etc. Preferred knowledge of FAR/DFAR, DCAA compliance and audits.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48718
Work Location US-DC-Washington
Acquisition/Program Management Analyst for Navy Systems Serco has a great opportunity for you to take an advancing role in supporting U.S. Navy acquisition programs for cutting edge systems and sensors for U.S. Navy Ships!  Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium, but partially remote during this period of Coronavirus response.  Be instrumental to the support of defense acquisition while building your professional background and expertise in support of the world’s greatest Navy. Serco will provide technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical Navy systems. This mid-level position has aspects of task planning and allocations, project status updates, spend plan development and tracking, defense acquisition management, contract management, financial management, and other related acquisition skills. In this role you will:- Function as an integral part of a program office team whose goal is to meet/exceed the customer’s requirements, as guided by government and contractor managers, assisting combined government-contractor teams with program management responsibilities including attending, and supporting program related meetings, providing support to the development of presentational/briefing materials, publication support, correspondence, action item tracking/closure, and weekly reporting.- Support the development and update of program execution plans, including spending plans and deliverables for incorporation into the system-of-record Task Planning Sheets (TPS). [Note: BFM contractor will lead TPS development/input into NAVSEA Enterprise Planning System (NEPS).]- Develop formal correspondence to stakeholders in support of such activities as providing action item responses and communicating program-related information.- Be knowledgeable in the defense acquisition process and be able to apply that knowledge to real programs. - Be familiar with new acquisition practices such as rapid acquisition, DEV/SEC/OPS, and use of collaboration tools in support of the program office.- Support program office tasking related to acquiring Naval systems. Work will require collaboration with staff from the program office, other contractors, system developer/manufacturer, and government field activities or labs.- Help to manage schedules and plans of action related to system acquisition. Support the government and contractor team in the execution of program reviews, budget management, coordination with related acquisition organizations and field activities, and coordination with Fleet support organizations on behalf of the program office.- Assist in the tracking and management of tasking and spending of organizations providing system acquisition and acquisition support. Collect data and track funding against benchmarks for obligations and expenditures.- Support government managers in various acquisition activities related to design, product development, test, production, or support. Assist the program office by tracking progress against schedules, recording and coordinating accomplishment of actions, coordinating the development/reporting of proposed solutions to issues, supporting meetings including generation of minutes and actions, and coordinating with external stakeholders on behalf of the government program management office.- Provide guidance to less experienced team members and work as a team to most-effectively accomplishing program office tasking.- Perform additional duties and responsibilities as assigned.  
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 48622
Work Location US-VA-Arlington
If you love high profile and challenging programming projects supporting the DoD, Serco has a great opportunity for you!  This Senior Software Engineer will be on a dynamic team, leading the development of analytics for DoD customers such as ONR and AFRL.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors, Marines, and Soldiers. Serco’s Machine Learning Sector develops a wide range of capabilities addressing our customer’s challenges which include data integration and fusion, extracting events/objects of interest from text/video/imagery, determining adversary intent and course of action, and developing AI Agents for military wargaming and operations.  There IS opportunity to work remotely! You will be part of a 5-7-member team that works closely with our DoD customer and other teams to deliver innovative systems. We are seeking a Senior Software Engineer to lead the research & development on analytics that provide such capabilities as:- Processing text and track data to improve situational awareness for Sailors and Marines- Developing Artificial Intelligence agents which interact with DoD simulators to learn optimal behavior for our forces- Developing NLP algorithms to process unstructured text data to automatically build profiles of entities of interest to DoD analysts In this role, you will: - Design, create and modify software written in Java and/or Python- Lead a team of software engineers performing R&D - Interface with customers to define requirements and communicate them to the development team- Collaborate with co-workers, leadership, and clients to understand client problems, identify solutions, and demonstrate software solutions- Participate in internal and client-defined agile software development processes- Write technical software documentation and explain software design and implementation to co-workers, clients, and partners 
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48708
Work Location US-MT-Missoula
Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Missoula, MT! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Supervising- Scheduling- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels.  Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $35.00 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MT-Missoula
Telework
No - Teleworking not available for this position
ID 48732
Work Location US-OH-Beavercreek
Join Serco as a Parts Specialist in Beavercreek, OH! Serco supports a large utility fleet operating diagnosing and repairing medium and heavy duty diesel trucks. The Parts Specialist is a service support level employee specialized in material control operations. The Parts Specialist performs a variety of moderately complex duties to include purchasing, stocking and distribution of parts and materials used to maintain and repair automotive vehicles and equipment.  Distinguishing characteristics for this position include a proclivity to organization and attention to detail with exceptional verbal and mathematical aptitude and effective interpersonal skills. The Parts Specialist processes invoices for payment and verifies receipt of invoiced parts, materials and supplies maintaining inventory records and work documents using established electronic data systems. Unloads, stores, transports, delivers and distributes parts, materials and supplies. Deals with vendors/sales representatives, follows up on items not received and checks on item prices and availability and performs housekeeping functions within parts storage and work areas. Incumbents work under general supervision.  While workers require some supervision in most assignments, they are free to develop their own work sequences within established procedures, methods and policies. They are generally subject to periodic supervisory checks.
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Beavercreek
Telework
No - Teleworking not available for this position
ID 48555
Work Location US-VA-Alexandria
Serco, Inc is searching for an outstanding Senior IT Service Delivery Manager (SDM) to join our IT team, located at our Alexandria, VA office.  You will be the primary IT point of contact to one or more of Serco’s lines of business.   This business unit facing position focuses on keeping our business unit leadership and employee teams satisfied with the provided IT services by performing the following: managing day to day operational activities, resolving availability issues, tracking service metrics, and ensuring IT related projects are delivered within scope and timeline.  Responsibilities also include ensuring that service agreements are met, establishing, and maintaining positive relationship with clients, addressing customer satisfaction issues, managing conflict, establishing priorities, and finding creative ways to improve IT service delivery.  A key aspect of this role is project leadership and O&M activity planning, to include recommendations for operational enhancements, end user support, system maintenance, platform stability, Incident, Change and Problem Management. Additionally, this role is responsible for developing and reporting upon key performance and operational metrics on a recurring basis. Key skills and responsibility:Service Management- Serve as primary POC for IT Service Delivery in a 24x7 support model.  Performs liaison duties between business unit managers and employees and Serco IT departments in the areas of systems implementation, hardware upgrades, change management, decommissions, life cycle management, systems modifications, and troubleshooting.- Supports the IT department's operational and strategic planning efforts, as well as adherence to Corporate IT Policies and Procedures, including the development of additional controls- Establishes and refines IT delivery processes, workflow diagrams, and operational and systems documentation- Consults with appropriate business unit staff to clarify system and program requirements, identify problems, and determine the extent of upgrades/modifications and support requirements; works to define business and systems requirements for new technology implementations with the business unit- Support business units with asset management for IT hardware, software, and other equipment.- Serves as a key contributor within the Incident, Service Request, Change Management, Problem and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required- Interfaces with all IT departments to ensure a strong understanding of projects and service offerings is understood and appropriate support and processes are implemented- Drives internal and third-party service review meetings covering performance, service improvements, quality, and processes- Manages communications and notifications to customers and other stakeholders- Builds relationships by establishing and maintaining communications with corporate business units, and/or program executives and staff regarding pertinent IT activities- Manages customer experience and expectations through evaluation of feedback, efficient practices, and continuous improvement of services. Performance & Quality:- Accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity and strategic plans for all associated systems- Establishes and socializes Service Level Objectives with the business and other IT departments- Socializes service impacts with the necessary stakeholders- Meets with business unit program managers, leadership and key stakeholders on a consistent basis- Makes recommendations for service improvement plans and ensures actions are followed through to completion in a timely manner- Works with internal IT teams to ensure actions are taken and completed to protect and improve services- Provides regular and accurate management reporting on IT Service performance and manages planned and unplanned outage cycles- Facilitates the role of ambassador for the IT department, working across the business to provide effective communication on IT matters and builds relationships with other teams to ensure effective dialogue between departmentsTechnology:- Leads Field Services team members to continually improve the end user computing environment and first call resolution- Manages the desktop computing environment to ensure that laptops, PC’s and other network access devices are built and maintained to high standards of performance and security- Works with the appropriate IT and Business Unit teams to evolve technology standards in alignment with the IT strategic and execution plans- Collaborates with peers on all design plans, projects and proposals for new technology, data center additions, network, and IT operations changes, to ensure adherence to Serco technology standards and enterprise architecture best practices 
Category
Information Technology
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48721
Work Location US-VA-Herndon
 Serco, Inc is searching for an outstanding Senior IT Service Delivery Manager (SDM) to join our IT team, located at our headquarters in Herndon, VA.  You will be the primary IT point of contact to one or more of Serco’s lines of business.   This business unit facing position focuses on keeping our business unit leadership and employee teams satisfied with the provided IT services by performing the following: managing day to day operational activities, resolving availability issues, tracking service metrics, and ensuring IT related projects are delivered within scope and timeline.  Responsibilities also include ensuring that service agreements are met, establishing, and maintaining positive relationship with clients, addressing customer satisfaction issues, managing conflict, establishing priorities, and finding creative ways to improve IT service delivery.  A key aspect of this role is project leadership and O&M activity planning, to include recommendations for operational enhancements, end user support, system maintenance, platform stability, Incident, Change and Problem Management. Additionally, this role is responsible for developing and reporting upon key performance and operational metrics on a recurring basis. Key skills and responsibility:Service Management- Serve as primary POC for IT Service Delivery in a 24x7 support model.  Performs liaison duties between business unit managers and employees and Serco IT departments in the areas of systems implementation, hardware upgrades, change management, decommissions, life cycle management, systems modifications, and troubleshooting.- Supports the IT department's operational and strategic planning efforts, as well as adherence to Corporate IT Policies and Procedures, including the development of additional controls- Establishes and refines IT delivery processes, workflow diagrams, and operational and systems documentation- Consults with appropriate business unit staff to clarify system and program requirements, identify problems, and determine the extent of upgrades/modifications and support requirements; works to define business and systems requirements for new technology implementations with the business unit- Support business units with asset management for IT hardware, software, and other equipment.- Serves as a key contributor within the Incident, Service Request, Change Management, Problem and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required- Interfaces with all IT departments to ensure a strong understanding of projects and service offerings is understood and appropriate support and processes are implemented- Drives internal and third-party service review meetings covering performance, service improvements, quality, and processes- Manages communications and notifications to customers and other stakeholders- Builds relationships by establishing and maintaining communications with corporate business units, and/or program executives and staff regarding pertinent IT activities- Manages customer experience and expectations through evaluation of feedback, efficient practices, and continuous improvement of services. Performance & Quality:- Accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity and strategic plans for all associated systems- Establishes and socializes Service Level Objectives with the business and other IT departments- Socializes service impacts with the necessary stakeholders- Meets with business unit program managers, leadership and key stakeholders on a consistent basis- Makes recommendations for service improvement plans and ensures actions are followed through to completion in a timely manner- Works with internal IT teams to ensure actions are taken and completed to protect and improve services- Provides regular and accurate management reporting on IT Service performance and manages planned and unplanned outage cycles- Facilitates the role of ambassador for the IT department, working across the business to provide effective communication on IT matters and builds relationships with other teams to ensure effective dialogue between departmentsTechnology:- Leads Field Services team members to continually improve the end user computing environment and first call resolution- Manages the desktop computing environment to ensure that laptops, PC’s and other network access devices are built and maintained to high standards of performance and security- Works with the appropriate IT and Business Unit teams to evolve technology standards in alignment with the IT strategic and execution plans- Collaborates with peers on all design plans, projects and proposals for new technology, data center additions, network, and IT operations changes, to ensure adherence to Serco technology standards and enterprise architecture best practices 
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48344
Work Location US-VA-Herndon
Serco has a new and exciting opportunity working with our US Navy client! This position is perfect for a business intelligence product designer whose technical and communication skills are merged to multitask in our agile environment!  This project provides agile software development and lifecycle management for Navy’s aviation Depot Readiness Assessment Performance and Pricing Models and associated maintenance, hosting and analysis activities. These models and services assist OPNAV N83 to develop, price, and compare readiness alternatives in key aviation maintenance areas. Modeling outputs and other products serve as inputs to the DON, DOD, Presidential, and Congressional budgets.  You will be part of a large, 20+ person, remote team. Because this project manages multiple models and areas of analysis, our team organization is broken into smaller groups with technically focused team leads, led by our program and project managers. You will largely be working with the team leads, management, and Navy clients as the BI product designer. Duties you will perform: - Develop, design, and maintain dashboards and analytics- Collect, refine, and prepare data for analytics and visualization- Manage and utilize dashboard platforms (mainly Tableau) to extract meaningful insights- Prepare reports using various visualization and data modeling methods- Collect data from various data sources and normalize it- Test and publish dashboards and reports and schedule refresh- Drill-down data and prepare reports with increased levels of detail- Apply algorithms and statistical methods to obtain answers from data- Solve data or performance issues related to workbooks and data sources  
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48645
Work Location CA-ON-Kirkland Lake
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.   Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kirkland Lake
Telework
No - Teleworking not available for this position
ID 48634
Work Location US-MO-Fort Leonard Wood
Enjoy traveling? Serco has a great opportunity for a Field Service Technician (FST) supporting the U.S. Army Tank-automotive and Armaments Command (TACOM). This position will average 30 hours per week with benefits and will require up to 75% travel.  The FST supports a dynamic team of six (6) members providing service to the Army's new Type II Heavy Crane (T2HC) program.  Choose to make a positive impact while servicing locations across the continental United States and abroad and apply today! Job duties include, but are not limited to, team support to the following:- Initial fielding of the Type 2 Heavy Crane - Initial operator training- Product hand-off - General maintenance of the end item- Perform scheduled services, conduct warranty calls, and unscheduled maintenance both CONUS and OCONUS locations- Perform administrative requirements 
Category
Technician
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-MO-Fort Leonard Wood
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48731
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will analyze user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications; analyze system requirements and leads design and development activities; guide users in formulating requirements, advise alternative approaches, and conduct feasibility studies. You will also provide technical leadership for the integration of requirements, design, and technology; incorporate new plans, designs and systems into ongoing operations; develop technical documentation, develop system Architecture and system design documentation; guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans. Additionally, you will interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts and have responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.        In this role, you will:- Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architecture(s) - Department of Defense Architecture Framework (DoDAF),  Service-oriented Architecture (SOA), etc.Contribute to the development of sections of systems engineering documentation such as System Engineering Plans, Initial Capabilities Documents, Requirements specifications, and Interface Control Documents- Assist with the development of system requirements, functional requirements, and allocation of the same to individual hardware, software, facility, and personnel components- Coordinate the resolution of action items from Configuration Control Board (CCB) meetings, design reviews, program reviews, and test reviews that require cross-discipline coordination- Participate in an Integrated Product Team to design new capabilities based upon evaluation of all necessary development and operational considerations- Allocate real-time process budgets and error budgets to systems and subsystem components- Generate alternative system concepts, physical architectures, and design solutions- Define the methods, processes, and evaluation criteria by which the systems, subsystems and work products are verified against their requirements in a written plan- Develop system design solution that satisfies the system requirements and fulfills the functional analysis- Review and provide input to program and contract work breakdown structure (WBS), work packages and the integrated master plan (IMP)- Participate in the development of system engineering documentation, such as System Engineering Plans, Initial Capabilities Documents, Requirements Specifications, and Interface Control Documents- Participate in interface definition, design, and changes to the configuration between affected groups and individuals throughout the life cycle- Derive from the system requirements an understanding of stakeholder needs, functions that may be logically inferred and implied as essential to system effectiveness- Derive lower-level requirements from higher-level allocated requirements that describe in detail the functions that a system component must fulfill, and ensure these requirements are complete, correct, unique, unambiguous, realizable, and verifiable- Participate in establishing and gaining approval of the definition of a system or component under development (requirements, designs, interfaces, test procedures, etc.) that provides a common reference point for hardware and software developers- Develop derived requirements for Information Assurance Services (Confidentiality, Integrity, Non repudiation, and Availability); Basic Information Assurance Mechanisms (e.g., Identification, Authentication, Access Control, Accountability); and Security Mechanism Technology (Passwords, cryptography, discretionary access control, mandatory access control, hashing, key management, etc.)
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48729
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing, and user documentation. You will write and edit technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. You will create code documentation for software; produce implementation guides and end-user guides for capabilities; provide field, data definition, and data flow documentation and format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources. In this role, you will:- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications- Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents- Gather technical information, prepares written text- Maintain a current internal documentation library- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.- Prepare and maintain operations documentation, user guides and manuals and technical publications- Work with developers to produce quality documentation and training materials- Work on all phases of documentation- Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity- Prepare reports, responses, and briefings targeted to a wide range of audiences- Coordinate layout and design of documents- Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers- Under general direction, write technical copy for various types of documents for a program/project of similar complexity- Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources- Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems- Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information- Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies- Apply technical manual standard NSA DS-89 to work product.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48727
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract which supports the customer’s contract, financial and program management business efforts in support of national defense.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success!In this role, you will have experience supporting Strategic System Engineering Initiatives to include:- HPC Architecture: Requirements work, system design, and architecture; Architecture documentation, to-be plan planning, transition planning- Technical Configuration Mgmt: Technology Roadmap planning- Overarching H/W Requirements: Technical CONOPS, use cases, and pilot plan development- Familiarity with IC Cloud Computing to include:- Familiarity with the mission platform, the broad range of Capabilities products and services, and the functionality of the IC Cloud.- Experience with researching, developing and documenting best practices related to migration and transformation of existing products to new IT hosting technologies.- Experience with guiding and managing the risks associated with these migrations.- Experience with researching and provide guidance related to the NSA IT security requirements.- Experience developing briefings on technical topics relating to the migration process.- Experience with DoD 500 Phase A activities (requirements gathering, analysis of alternatives, DoDAF, cost estimation, scheduling, etc).
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48726
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval.In this role, you will:- Support IC Cloud activities to include external engagements, working groups, periodic technical reviews, and actions; and internal Govt system engineering actions, working groups, and activities- Coordinate with Capabilities and Architecture team and technical leaders across the organization initiatives to include architecture modernization, security enhancements, and incorporation of new requirements.- Facilitate engineering efforts to add system instrumentation across IC GovCloud to support enhanced metrics, mission impact insight, and Fee-for Service initiatives.- Coordinate with IC Gov Cloud Program Managers, Outreach teams, and other stakeholders, internal and external, to support programmatic activities and reviews, strategic planning activities, customer engagement, and related activities  
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48725
Work Location US-VA-Alexandria
 SERCO MEO  is seeking a long term employee who is looking for a career growth path with the company and is willing to take on a diverse set of engineering challenges. This position offers opportunities to hone your design skills, develop more advanced modeling and analysis skills, and be part of major Naval programs and research efforts.This opportunity is located in a Washington DC centric Marine Engineering and Naval Architecture firm, specializing in naval and commercial vessel design and design studies. The candidate will perform propulsion and auxiliary’s system design as well as working in areas of research, including advanced marine technologies for unmanned underwater and surface vehicles, machinery control systems integration, energy storage, and environmental compliant systems. MEO has an opening for a Senior Marine Engineer. The successful candidate will have an engineering degree from an accredited 4-year program with 10-15 years of work experience in a design role, experience with ABS, USCG and Mil Standards, have strong CAD skills (Inventor, ACAD, Ship Constructor), a high level mechanical design ability, and strong organizational and project management skills. The ideal candidate will serve as a project lead and have experience interfacing/managing programs with government clients such as NavSea, MSC, DARPA, USCG . Experience in foreign naval and commercial programs is considered a plus.Remote Telework arrangement will be considered.In this role, you will: Technical Execution:- Solve complex technical problems as a team leader including subject matter experts.- Is capable of designing systems and solving technical problems independently.- Has the ability to move freely between first principles analysis and complex software “canned” solution analysis. Has a strong understanding of the strengths and weaknesses of each and knows when and where to use them.- Has developed an intuition of when a technical problem is converging in a positive spiral and knows when to change approach for better results.Technical Project Management:- Plans, reviews and controls the execution of all levels of project elements including technical execution, scope control, budgets, and schedules. Coordinates project level work efforts within MEO including directing engineers, interfacing with team members and shipyards depending on contract. - Works with sponsors to develop follow on and new efforts that are mutually beneficial. Future work initiatives:- Coordinates with Program Managers to pursue projects that are strategic in producing improved MEO capabilities including technical expertise and modeling,/simulation and process automation.- Assists in proposal writing and contract negotiation efforts.- Develops technical approaches and budget and schedule estimates for solicitations under consideration.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48664
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will design, develop, test, deploy, document, maintain, and enhance complex and diverse software systems based upon documented requirements. These systems might include, but are not limited to, processing­ intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, business management information systems, and systems which incorporate data repositories, data transport services, and application and systems development and monitoring. In this role, you will:- Analyze user requirements to derive software design and performance requirements. - Debug existing software and correct defects. - Design and code new software or modify existing software to add new features. - Write or review software and system documentation. - Integrate existing software into new or modified systems or operating environments. - Develop simple data queries for existing or proposed databases or data repositories. - Software development using languages such as C, C++, Python, Ruby, Perl, JavaScript, etc. - Have experience with agile development processes. - Have experience with source code control systems, such as Git. - Serve as team lead at the level appropriate to the software development process being used on any particular project. - Design and development of relational and non-relational database applications. - Be familiar with the use of orchestration frameworks such as Spring and Kafka. - Familiarize queue management systems - Develop or implement algorithms to meet or exceed system performance and functional standards. - Develop and execute test procedures for software components. - Develop software solutions by analyzing system performance standards and conferring with users or system engineers; analyzing systems flow, data usage and work processes; and investigating problem areas. - Modify existing software to adapt to new hardware or to improve its performance - Design, develop, and modify software systems using scientific analysis and mathematical models to predict and measure outcomes and consequences of design decisions - Java development using the Eclipse IDE (Integrated Development Environment). - Have experience with the development of Java 2 Enterprise Edition (J2EE) applications - Have experience using collaboration and software development tools (ie. Atlassian). - Have experience with software development using continuous integration practices - Have experience with container technologies (ie. Docker). - Perform Unix shell scripting - Develop event driven or data driven analytics - Develop cloud-based solutions and technologies. - Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints. - Perform quality control on team products. - Recommend and implement suggestions for improving documentation and software development process standards. - Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project. - Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements, and interfaces. - Coordinate software installation on a system and monitor performance to ensure operational specifications are met. - Recommend new technologies and processes for complex software projects.- Serve as the technical lead of multiple software development teams. - Select the software development process in coordination with the customer and system engineering. - Ensure quality control of all developed and modified software. - Delegate programming and testing responsibilities to one or more teams and monitor their performance.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48596
Work Location US-FL-N/A
We are growing and have an immediate need for a Mid-Level Systems Administrator. If you love working on cutting edge technology this is a great opportunity for you to join the Serco team!  The Mid-Level Systems Administrator will create, validate, deploy, and rollback enabled packages for enterprise applications in an environment leveraging MECM (Microsoft Endpoint Configuration Manager). This role will also complete packages in a timely manner. Packaging will consist of building silent installation packages in an MSI or MST format and performing initial installation testing on Windows 10. Scripting experience will be required for packaging as we use the powershell application deployment toolkit.  In this role, you will:- Develop and follow procedures for testing applications prior to deployment.- Document the customizations and changes made during the packaging process.- Check for enterprise security compliancy using MECM and Tenable and query the environment for specific software installed on systems.- Add systems to collections.- Create and update packages for Microsoft security bulletins/hot fixes and creating packages for 3rd party software.- Troubleshoot MECM agents installed on clients to ensure that all systems are receiving updates and report to the Primary MECM Server.- Research and perform analysis of complex system requirements & capabilities and provide solutions.- Provide support for escalations from Help Desk and deskside support technicians for deployed applications.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48667
Work Location US-MD-Columbia
If you love high profile and challenging software systems engineering projects, Serco has a great opportunity for you!  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. You will be part of a team tasked with design and development of new software as well as integration and modification of existing software to system components. You will be responsible for performing characterization and performance tuning of various software stacks throughout the system including managing the software and system test development, performance, and benchmarking for each HPC node type throughout the System of Systems. Additional tasking includes design and development of new software as well as integration and modification of existing software to system components. You will be responsible for performing characterization and performance tuning of various software stacks throughout the system including managing the software and system test development, performance, and benchmarking for each HPC node type throughout the System of Systems. In this role, you will:- Analyze user requirements to derive software design and performance requirements. - Debug existing software and correct defects. - Design and code new software or modify existing software to add new features. - Write or review software and system documentation. - Integrate existing software into new or modified systems or operating environments. - Develop simple data queries for existing or proposed databases or data repositories - Have experience using languages such as C, C++, Python, Java, Perl, JavaScript, etc. - Have experience with agile development processes. - Have experience with source code control systems, such as Git. - Have experience using collaboration and software development tools (ie. Atlassian). - Develop and execute test procedures for software components. - Have experience with software development using continuous integration practices. - Develop software solutions by analyzing system performance standards and conferring with users or system engineers; analyzing systems flow, data usage and work processes; and investigating problem areas. - Perform Unix shell scripting.  - Have experience developing software for HPC systems using parallel development languages/paradigms such as SHMEM, MPI, UPC, Chapel, or P-Threads. - Have experience developing software targeted to take advantage of a specific architecture's unique features, whether those features are in the processor, memory, network, storage, or other area of an HPC system. - Modify existing software to adapt to new hardware or to improve its performance.  - Design, develop, and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design decisions. - Develop assemblers, compilers, simulators, drivers, board support packages, health & status monitoring packages, and other low-level software.  - Develop event driven, or data driven analytics. - Develop or implement algorithms to meet or exceed system performance and functional standards. - Develop or modify software to optimally map algorithms to a particular hardware architecture. - Have experience with container technologies, such as Docker. - Recommend and implement suggestions for improving documentation and software development process standards. - Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project. - Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements, and interfaces. - Coordinate software installation on a system and monitor performance to ensure operational specifications are met. - Demonstrate experience improving software performance through analysis and optimization of software algorithms or by devising a novel software approach to take advantage of new or unique hardware features. - Recommend new technologies, techniques, and processes for complex software projects. - Serve as the technical lead of multiple software development teams. - Ensure quality control of all developed and modified software.- Delegate programming and testing responsibilities to one or more teams and monitor their performance.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48666
Work Location US-MD-Columbia
If you love high profile and challenging software systems engineering projects, Serco has a great opportunity for you!  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. You will be part of a team tasked with design and development of new software as well as integration and modification of existing software to system components. You will be responsible for performing characterization and performance tuning of various software stacks throughout the system including managing the software and system test development, performance, and benchmarking for each HPC node type throughout the System of Systems.  Additional tasking includes design and development of new software as well as integration and modification of existing software to system components. You will be responsible for performing characterization and performance tuning of various software stacks throughout the system including managing the software and system test development, performance, and benchmarking for each HPC node type throughout the System of Systems. In this role, you will:- Analyze user requirements to derive software design and performance requirements. - Debug existing software and correct defects. - Design and code new software or modify existing software to add new features. - Write or review software and system documentation. - Integrate existing software into new or modified systems or operating environments. - Develop simple data queries for existing or proposed databases or data repositories - Have experience using languages such as C, C++, Python, Java, Perl, JavaScript, etc. - Have experience with agile development processes. - Have experience with source code control systems, such as Git. - Have experience using collaboration and software development tools (ie. Atlassian). - Develop and execute test procedures for software components. - Have experience with software development using continuous integration practices. - Develop software solutions by analyzing system performance standards and conferring with users or system engineers; analyzing systems flow, data usage and work processes; and investigating problem areas. - Perform Unix shell scripting.  - Have experience developing software for HPC systems using parallel development languages/paradigms such as SHMEM, MPI, UPC, Chapel, or P-Threads. - Have experience developing software targeted to take advantage of a specific architecture's unique features, whether those features are in the processor, memory, network, storage, or other area of an HPC system. - Modify existing software to adapt to new hardware or to improve its performance.  - Design, develop, and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design decisions. - Develop assemblers, compilers, simulators, drivers, board support packages, health & status monitoring packages, and other low-level software.  - Develop event driven, or data driven analytics. - Develop or implement algorithms to meet or exceed system performance and functional standards. - Develop or modify software to optimally map algorithms to a particular hardware architecture. - Have experience with container technologies, such as Docker. - Recommend and implement suggestions for improving documentation and software development process standards. - Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project. - Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements, and interfaces. - Coordinate software installation on a system and monitor performance to ensure operational specifications are met.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48665
Work Location US-MD-Columbia
If you love high profile and challenging software systems engineering projects, Serco has a great opportunity for you!  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. You will be part of a team tasked with design and development of new software as well as integration and modification of existing software to system components. You will be responsible for performing characterization and performance tuning of various software stacks throughout the system including managing the software and system test development, performance, and benchmarking for each HPC node type throughout the System of Systems.  Additional tasking includes design and development of new software as well as integration and modification of existing software to system components. You will be responsible for performing characterization and performance tuning of various software stacks throughout the system including managing the software and system test development, performance, and benchmarking for each HPC node type throughout the System of Systems. In this role, you will:- Analyze user requirements to derive software design and performance requirements. - Debug existing software and correct defects. - Design and code new software or modify existing software to add new features. - Write or review software and system documentation. - Integrate existing software into new or modified systems or operating environments. - Develop simple data queries for existing or proposed databases or data repositories - Have experience using languages such as C, C++, Python, Java, Perl, JavaScript, etc. - Have experience with agile development processes. - Have experience with source code control systems, such as Git. - Have experience using collaboration and software development tools (ie. Atlassian). - Develop and execute test procedures for software components. - Have experience with software development using continuous integration practices. - Develop software solutions by analyzing system performance standards and conferring with users or system engineers; analyzing systems flow, data usage and work processes; and investigating problem areas. - Perform Unix shell scripting.  - Have experience developing software for HPC systems using parallel development languages/paradigms such as SHMEM, MPI, UPC, Chapel, or P-Threads. - Have experience developing software targeted to take advantage of a specific architecture's unique features, whether those features are in the processor, memory, network, storage, or other area of an HPC system. - Modify existing software to adapt to new hardware or to improve its performance.  - Design, develop, and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design decisions. - Develop assemblers, compilers, simulators, drivers, board support packages, health & status monitoring packages, and other low-level software.  - Develop event driven, or data driven analytics. 
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 48724
Work Location US-MA-Ludlow
Senior Electrical Engineer - Ludlow, MA Serco is seeking an Senior Electrical Engineer to perform non-routine and complex assignments to provide support operation functions for associated US DoD contracts with the execution of design, production, repair/overhaul and integration work in accordance with the overall production plan.  The Senior Electrical Engineer will define system/component block diagrams, identify candidate components, and analyze electrical performance utilizing available CAD tools.  Collaborate with customer, senior staff and program management to negotiate/resolve specification, performance, schedule, and delivery issues.    In this role, you will:- Oversee the production and repair of complex electro-mechanical assemblies such as antenna pedestals, radio room equipment racks, and lower-level components, troubleshooting issues as they arise and documenting resolutions accordingly- Assist with electrical design of test equipment utilized to assess health of antenna pedestal systems- Develop schematic diagrams for both analog and digital circuits and simulate accordingly with LT Spice- Utilize knowledge of PXI and VME platforms for development of test equipment- Develop LabVIEW software to support automated test routines associated with test equipment- Ability to identify and resolve electrical performance issues. - Prepare for and conduct preliminary design, critical design and production readiness reviews (and other reviews as appropriate) following the Serco Gate Review process. - Coordinate the assembly and testing of prototype and pilot production modules with Operations. - Debug, tune and test prototype and pilot production units. - Conduct/Support product qualification testing. - Supervise and/or assist in the design development of assembly aids, test fixtures, test stations, burn-in fixtures, etc. - Leverage internal network (engineering and manufacturing resources) to identify and/or address gaps and develop new solutions for customer requirements or emerging problems. - Understands trends, developments, and innovations in the role/field/industry and how they may apply to customer engagements.- Understand and adhere to company policies and procedures.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Ludlow
Telework
No - Teleworking not available for this position
ID 48647
Work Location US-AL-Huntsville
Serco-WBB has a Controls Validation Test (CVT) Assessor opening in Huntsville, AL. JOIN OUR TEAM working at the Huntsville, AL office and use those skills.  Apply today! CVT Assessors support the Missile Defense Agency (MDA) Security Control Assessors (SCA) within the Independent Verification and Validation (IV&V) team by performing comprehensive and thorough Risk Management Framework cybersecurity control and vulnerability assessments. The assessment process utilizes approved DoD tools and processes for conducting these independent assessments. Results from control and vulnerability assessments are a key input to the MDA’s Risk Assessment process which takes vulnerabilities associated with non-compliant RMF controls and evaluates their risk to the mission and the agency to arrive at a residual risk. This is a technical cybersecurity position and solving complex technical cybersecurity issues will be required.   JOB DESCRIPTION AND RESPONSIBILITIES: - - Evaluate and conduct analysis of various Cybersecurity architecture & security requirements, including ISE, PKI, GPOs, Certificates, VMware ESX, vCenter, various UNIX and Windows-based- Operating Systems. All while taking guidance from DoD IT and Cyber policies, instructions, directives, and technical guidance- Performing ACAS/Nessus discovery and vulnerability scans of target environments- Evaluating DISA Security Technical Implementation Guidelines (STIG) settings against the target environment- Interfacing with Information System Security Officers and Managers, including reviewing documentation, such as Systems Security Plans (SSPs), risk assessment reports, authorization packages, and Plans of Action and Milestones (POA&Ms) 
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position
ID 47626
Work Location US-VA-Alexandria
The Senior Software Engineer will provide technical oversight, assessment, and analysis of software-intensive MDAP/MAIS programs in support of (OUSD(R&E)). This team of problem solvers supports OSD to mentor programs on best practices and assess risk, versus hands on development. JOB DESCRIPTION AND RESPONSIBILITIES:- Provide software engineering subject matter expertise and mentoring in the evaluation, assessment, and execution of MDAP/MAIS programs- Conduct statutory/regulatory independent technical assessments of MDAP/MAIS programs (e.g., Program Support Assessment (PSA), Preliminary Design Review (PDR), Critical Design Review (CDR), and software focused reviews) to assess the status of software efforts as well as risks and issues- Perform independent software parametric analysis of development progress based on parameters received from program offices to quantitatively predict completion dates- Perform ad hoc analysis and generating high quality technical reports and presentations for senior DoD leadership to support public speaking engagements, symposium, conferences, and Congressional/OSD/Service reports- Critically review program milestone documentation and contractor deliverables to assess software equities across all phases of the system acquisition life cycle from advanced development planning, estimating, deployment decisions, and sustainment
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 48580
Work Location US-VA-N/A
If you love high profile and challenging projects supporting the Centers for Medicare and Medicaid Services (CMS) program - than Serco has a great opportunity for you!  Serco is looking for a Content Manager with CMS Medicare and Marketplace expertise. This individual shall provide support to the areas of training, learning content development, and continuous improvement. The Content Manager shall have experience in and be responsible for supporting CMS and the CCO with questions regarding complex issues relating to all lines of Medicare business to include General Medicare, Part A, Part B, Part C, Part D, Durable Medical Equipment (DME), and Exchange policy.  This position is being advertised for the purposes of a proposal.  It is contingent upon contract award or funding award. Virtual/Remote Work with minimal (10%) travel. In this role, you will:- Be responsible for writing a variety of technical articles, reports, brochures, and or manuals for a wide range of use- Coordinate the display of graphics and the productions of documents/projects- Develop content for external/internal portals or websites- Provide input to create and modify new and existing template solution- Gather feedback for improvement enhancements- Be familiar with standard concept, practices, and procedures within a particular field - Rely on judgement and experience to place and accomplish goals- Have a certain degree of creativity  
Category
Training
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48633
Work Location US-VA-N/A
Serco supports DAU, a modern learning platform delivering continuous learning and support tailored to the needs of the Defense Acquisition Workforce. Our high performing team develops learning content to the DAU global learning platform.  Exciting Remote Application System Developer wanted at Serco! Apply Today!!! In this role, you will: - Be familiar with graphics program and learning development platforms (Adobe Captivate and Articulate)- Review, analyze, and modify programming systems including: ecoding, testing, debugging, and installing to support application systems- Consult with users to identify current operating procedures and clarify program objectives- Have knowledge of commonly-used concepts, practices and procedures- Participates in the design and system testing process through test review and analysis- Test witnessing and 508 compliance- Familiar with a relational databases and client-server concepts- Lead and direct the work of others- Provide a wide degree of creativity and latitude
Category
Training
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47554
Work Location US-AL-N/A
If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you! As a Full Stack Java Developer, you will be part of a talented Agile software development team performing DevSecOps. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our soldiers. Serco supports the US Air Force as a sub for their DMAPS TAA - Powerbuilder Migration contract which is looking for a Full Stack Java Developer to participate in the full Agile application development life cycle for new development design and testing of Java Web Applications, using Java Spring Boot, RESTful API, PostgreSQL, Apache Camel, Kafka, Angular, Hibernate, PostgreSQL, etc. You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the US Air Force Program as providing top quality services in support of the customers.  In this Full Stack Java Developer role, you will:- Work collaboratively as a full stack developer on Agile teams and have the ability to complete user stories and develop usable code independently with minimal oversight and guidance.- Develop and manage development tasks in a fully automated CI/CD pipeline using tools such as Jenkins and Puppet.- Perform development using Agile Scrum.- Contribute to an atmosphere of cross-functional teamwork within the organization; contributes to acceptance/functional testing duties and part of incremental feature development.- Adhere to, promotes, and maintain development standards and best practices, participates in regular code reviews.- Assist development/test teams in activities with acceptance testing, load testing, troubleshooting, and performance tuning as required.- Communicate committed stories for the upcoming sprint to backlog owners and stakeholders. ** Position is 100% remote & contingent on Prime Contractor approval **
Category
Information Technology
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-AL-Huntsville
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48648
Work Location US-AL-Huntsville
Serco-WBB has a Controls Validation Test (CVT) Assessor opening in Huntsville, AL. JOIN OUR TEAM, use those skills.  Apply today! CVT Assessors support the Missile Defense Agency (MDA) Security Control Assessors (SCA) within the Independent Verification and Validation (IV&V) team by performing comprehensive and thorough Risk Management Framework cybersecurity control and vulnerability assessments. The assessment process utilizes approved DoD tools and processes for conducting these independent assessments. Results from control and vulnerability assessments are a key input to the MDA’s Risk Assessment process which takes vulnerabilities associated with non-compliant RMF controls and evaluates their risk to the mission and the agency to arrive at a residual risk. This is a technical cybersecurity position and solving complex technical cybersecurity issues will be required.   JOB DESCRIPTION AND RESPONSIBILITIES: - - Evaluate and conduct analysis of various Cybersecurity architecture & security requirements, including ISE, PKI, GPOs, Certificates, VMware ESX, vCenter, various UNIX and Windows-based- Operating Systems. All while taking guidance from DoD IT and Cyber policies, instructions, directives, and technical guidance- Performing ACAS/Nessus discovery and vulnerability scans of target environments- Evaluating DISA Security Technical Implementation Guidelines (STIG) settings against the target environment- Interfacing with Information System Security Officers and Managers, including reviewing documentation, such as Systems Security Plans (SSPs), risk assessment reports, authorization packages, and Plans of Action and Milestones (POA&Ms) 
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position

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