Serco Inc.

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Search Results Page 12 of 19

ID 51182
Work Location US-CA-San Diego
Electronic & Video Surveillance Engineering Technician I - Travel Required At Serco, we pride ourselves in providing high quality engineering services supporting the US Department of Defense. The Electronic Surveillance System (ESS) Shore Team specializes in installing Access Control Systems (ACS), Intrusion Detection Systems (IDS), Video Surveillance Systems (VSS) and many more, on various Military bases. If you love engaging in challenging projects, traveling and career growth, Serco has a great opportunity for you as an Electronic & Video Surveillance Engineering Technician I.  The Electronic & Video Surveillance Engineering Technician I performs simple routine tasks under close supervision or from detailed procedures. Work is checked in progress or on completion. - Performs one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. - Performs simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data.- Gathers and maintains specified records of engineering data such as tests, drawings, etc.- Performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51180
Work Location US-WA-Oak Harbor
Electronic Security Systems Technician I - Whidbey Island, WA - SECRET Clearance Required If you love high profile and challenging projects supporting the US Military, Serco has a great opportunity for you! Bring your expertise and collaborative skills to make an impact towards our military defense. Serco is searching for an experienced Electronic Security Systems Technician I in support of The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program in Washington, DC.  The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs).  This position is based out of Washington DC naval Base. The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters.  This is a telecommute position, but you will be required to report onsite daily. Work is generally performed onsite where working conditions may vary. This position is based out of Whidbey Island WashingtonIn support of this effort the Electronic Security Systems Technician your responsibilities include:- Installs, troubleshoots, and maintains products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. - Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. - Will be relied upon to determine and recommend which products or services best fit the customers' needs. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WA-Whidbey Island
Telework
No - Teleworking not available for this position
ID 51108
Work Location US-CA-San Diego
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  You will be testing equipment and machinery for Unmanned Underwater and Surface Vehicles (UUV/USV) operations in our Maritime Engineering, Technology and Sustainment (METS) team providing primary support to Naval Information Warfare Center (NIWC) in San Diego, CA. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs onboard a fast-growing local team. This position is contingent upon your ability to obtain and maintain your Secret clearance. This position is also contingent upon award of contract. The Vessel Operations Lead will oversee a team that operates and maintains boats in support of Navy operations, integration, and test for Unmanned Maritime Vehicles (UMV). You will be responcible for the captains who, launch, and recover vessels, transport vessels using Govt. vehicle, conduct pre-operation and preventative maintenance checks on vessels and trailers, conduct vessel maintenance, and vessel troubleshooting and repairs. This position has a great potential for growth into more responsibility and senior roles within an expanding work team. In this role, you will:- Installs, operates, maintains, repairs and modifies equipment- Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations- Analyzes and evaluates products and related performance- Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time- Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications, relations, and provides onsite training- Transport vessels using government vehicles from Serco facilities to various launch locations on and off NIWC PAC.- Collaborate with operational levels of specific customers and company management.- Provide on-going technical assistance to managers and Government customers.- Must be able to lift up to 50 pounds to assist with project requirements.  - Must be able to support land and marine based testing in austere environments if required. - Must be flexible and able to adjust to shifting customer needs.- Performs additional duties and responsibilities as assigned by management. Must be continuously flexible to changing requirements.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51141
Work Location US-CA-San Diego
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  You will be supporting Unmanned Underwater and Surface Vehicles (UUV/USV) operations in our Maritime Engineering, Technology and Sustainment (METS) team providing primary support to Naval Information Warfare Center (NIWC) in San Diego, CA and NSWC PC. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs onboard a fast-growing local team. Must have active Secret Clearance Under general supervision, the individual operates and maintains boats in support of Navy operations, integration, and test for Unmanned Maritime Vehicles (UMV).  As a boat captain you may operate various Navy chase vessels like a 50-60ft Sport Fisher or Express Boat and/or small vessels in the 11M Rigid Hull Inflatable Boat (RHIB) size and classification or smaller.  You will captain, launch, and recover vessels, transport vessels using Govt. vehicle, conduct pre-operation and preventative maintenance checks on vessels and trailers, conduct minor vessel maintenance, and minor vessel troubleshooting and repairs.This position has a great potential for growth into more responsibility and senior roles within an expanding work team. In this role, you will:- Support Navy vessel operations for research and development programs onsite NIWC PAC, San Diego Bay and at sea. - Transport vessels using government vehicles from Serco facilities to various launch locations on and off NIWC PAC.- Collaborate with operational levels of specific customers and company management.- Provide on-going technical assistance to managers and Government customers.- Must be able to perform preventive maintenance, minor trouble shooting and minor repairs on vessels.- Must be able to lift up to 50 pounds to assist with project requirements.  - Must be able to support land and marine based testing in austere environments. - Must be flexible and able to adjust to shifting customer needs.- Performs additional duties and responsibilities as assigned by management. Must be continuously flexible to changing requirements.
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51077
Work Location US-VA-Arlington
Serco is looking for a Senior Data Scientist to lead Technology Transition and Research & Development across business units and divisions.  Join a newly formed Enterprise Technology Team charged with finding opportunities where digital technologies and information can create new customer value.  The Technology Transition SME will work closely with business units and functional areas to discover and exploit innovations, digital solutions, and new technologies. This role will also conduct continuous market scans to determine new technologies that will influence the way we deliver value to our customers in the future. This role will also rely on extensive experience and judgment to plan and accomplish goals; perform a variety of tasks; lead and direct the work of small innovation teams of engineers, developers, analysts and data scientists. A wide degree of creativity and latitude is expected. The Technology Transition SME will report to the Vice President and Enterprise Technology Officer and will operate in various roles such as individual contributor,  team member, and project lead. A high degree of teamwork, collaboration skills, and personal integrity are required. In this role, you will:- Provide innovative, analytic, digital, and technical solutions that support the development of a technology roadmap- Work closely with existing digital solution teams to transition new technologies to support operational project teams and customers- Find pockets of digital and technical solutions within the business to understand the potential applicability across the business units and divisions- Work with capture managers, product owners, analysts, testers, and developers to determine requirements, develop user stories and acceptance criteria- Lead innovation teams that follow a Lean Agile delivery- Define innovative, well-architected, scalable, and analytic solutions- Communicate technical details through presentations, technical reports, or white papers- Educate and influence stakeholders, customers, development, and engineering teams on effective solutions and best practices
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Crystal City
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51163
Work Location US-MD-Aberdeen Proving Grounds
WBB is now part of Serco If you are looking for a tremendous opportunity to lead a major Army program, look no further! Your experience in management and supervision of significant US Army Materiel Fielding and Integrated Product Support is needed to solve technical and policy challenges facing tactical radio communications systems for the Army’s current and future forces. Serco will support the US Army Program Executive Office: Command, Control and Communications-Tactical (PEO C3T) and the global warfighter C5ISR support plan. You will lead a team of 200 to 350 engineers, specialists, logisticians, and trainers to provide services to Project Manager Tactical Radio (PM TR), Readiness Management Division (RMD), and the constituent Product Offices with Material Fielding, Integrated Product Support, Platform Integration, New Equipment Training and Field Support services. In this role, you will:- Manage all contractor personnel assigned to the contract to ensure that all are performing appropriately- Review program CDRL documents for consistency of schedules, compliance, and financial document requirements- Coordinate with affected subordinate PMs on contractor personnel- Participate in IPT's on behalf of contractor- Evaluate and balance anticipated budget expectations and work closely with COR on program issues- Provide support in preparing briefing packages for presentation to high level leadership as required- Meet with customer and contractor personnel to formulate and review tasks plans and deliverable items- Ensure conformance with program tasks, schedules, and costs(Incumbent candidates supporting PEO C3T are encouraged to apply. Confidentially understood and respected)  
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MD-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51136
Work Location US-VA-Herndon
Serco is seeking an experienced Pricing/Price to Win (PTW) professional who will work independently to develop and deliver Serco price target recommendations.  The Serco PTW Team typically supports strategic opportunities valued at more than $50M.  PTW Team members develop and deliver their own analysis and recommendations to capture teams and executive-level leaders and are expected to adhere to agreed-upon deadlines. The position involves collecting data and using a wide variety of techniques and tools to project likely competitor pricing, likely competitor non cost scoring relative to Serco and customer evaluation outcomes. The successful candidate will demonstrate ability to develop detailed knowledge of customer buying patterns, competitor bid tendencies, and assess competitor technical/business strategies and capabilities and the resulting impact on pricing. The Serco PTW Team is part of Serco’s Growth Organization, responsible for providing the line organizations business development, capture, proposal, competitive intelligence and PTW support services. In this role you will: - Work on multiple types of opportunities (services, production/integration, CONUS/OCONUS) and contract types (CPXF, FFP, T&M)- Work on analysis techniques including bottom-up price projections, top-down analysis, and parametric estimating- Craft and deliver clear, concise, and impactful presentations for executive-level leadership that provide actionable intelligence and recommendations- Participate in pricing strategy development- Working proposal efforts for both Department of Defense and Federal Civilian Agency opportunities
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51168
Work Location US-VA-Herndon
Serco is seeking a Mission Support SME to join our team! In this role, you will support multiple cutting-edge projects for top government and commercial leaders. We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services. This position is based out of our Herndon, VA headquarters with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required.As the Mission Support SME, you will provide cost estimating and analysis support to a variety of ongoing project teams as part of Serco-WBB’s highly qualified interdisciplinary team of consultants. You will be expected to support a wide variety of analytical projects including working for and with a variety of DoD, Federal, and corporate customers. The Mission Support SME will interface with customers on a regular basis to develop project requirements, collaborate and work on integrated teams, and to brief, defend, and support project results. Must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. The Mission Support SME will collaboratively develop cost estimates and models to support a wide range of end products to include, but not limited to:• Product Support Business Case Analysis (PSBCA)• Cost Benefit Analysis (CBA)• Analysis of Alternatives (AoA)• Life Cycle Cost Estimates• Develop, present, and defend cost estimates through various cost agencies (i.e., Air Force Cost Analysis Agency), in addition   to project customers• Provide objective cost/financial analysis, insight, and recommendations to customers• Participate in and/or lead collaborative working groups among a variety of government and industry organizations
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50539
Work Location US-CA-El Segundo
*WBB is now part of Serco If you're a Program Analyst looking for a new opportunity to join a dynamic team search no further! Serco has an opportunity for a Program Analyst supporting our Navy client in El Segunda, CA. Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In this role, you will: Provide program and technical support at a Navy Talent Acquisition Group Office to accommodate program analysis requirements, tracking the execution of various functions and coordinating program planning efforts. Duties include but are not limited to:- Providing analysis and preparing reports on findings- Preparing and review technical and policy documents- Providing recommendations for program improvements- Preparing and/or reviewing technical documentation- Preparing presentation material- Preparing briefing documents- Providing administrative support as necessary for resolution of identified procedural problems- Obtain new enlisted and officer contract information through liaison with other departments, verifying appropriate documentation and matching information from Navy-web-based applications and databases and updating records
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Los Angeles
Telework
No - Teleworking not available for this position
ID 51118
Work Location US-MA-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Boston
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51116
Work Location US-TX-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Dallas
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51147
Work Location US-LA-Baton Rouge
Join Serco as a Transportation Engineer in Louisiana! Serco is looking for an experienced candidate who has extensive knowledge of experience in transportation operations, data analysis, transportation studies and research. You will support a state government customer by ensuring all contract and company requirements are met or exceeded. Our traffic management center operations teams work closely with state employees, local law enforcement and other first responders daily so our quality standards and processes are vital.  In this role you will: - Perform research on best practices in transportation operations services and traffic incident management.- Conduct special studies regarding transportation operations and traffic incident management. These studies may include autonomous/connected vehicles and roadway device operations; incorporating autonomous/connected vehicles and roadway devices to TMC operations.- Prepare special reports based on conducted research, and special studies.- Conduct cost/benefit analysis on the TSMO services program.- Analyze existing transportation operations and traffic management data (to include data generated by MAP), for trends.- Monitor field device status and report failure to ITS Maintenance using the “trouble ticket” notification system.- Continually monitor traffic conditions statewide and anticipate problem areas.- Assist Department staff in identifying ITS infrastructure needs.- Recommend methods to alleviate congestion, identify congestion countermeasures that can be put into place.- Monitor ramp meter operation and make changes to timing plans based on observed operation and current traffic conditions.- Work with District Traffic Operation Engineers, DOTD Traffic Engineering Section, and DOTD Traffic Services Section on issues concerning arterial signal timing and coordination and TIM.- Support emergency operations such as severe weather.- Perform transportation management operations, incident management, travel information dissemination, and customer service tasks, not explicitly identified, that fall within the scope of the project.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-Baton Rouge
Telework
No - Teleworking not available for this position
ID 51121
Work Location US-VA-N/A
Exciting Remote Instructional Designer II opportunity at Serco! We are seeking a Instructional Designer II to support our Defense Acquisitions University (DAU) program. As a Instructional Designer II, you will support the design, development, delivery and deployment of relevant, high-quality learning assets and course content. Course content will be developed for delivery through eLearning, Instructor-Led (ILT), or Virtual Instructor-Led (VILT) modes.  In this role you will:- Assess training needs to develop training strategies and plans Perform needs and gap analyses for learning asset solutions- Participate in the design, development, and delivery of learning assets based on learning objectives addressing necessary skill or performance attainment- Create, select, edit, arrange, and deliver content for inclusion in DAU Learning Assets- Collaborate with DAU subject matter experts as required- Create and deliver formative and summative assessments including criterion-referenced exam questions and performance-based rubrics- Understand all modalities of interactive multimedia learning assets to include interactivity levels, learner engagement, adult leaning theory, and the ADDIE model- Work in a team environment with other learning professionals
Category
Training
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51092
Work Location US-MD-Columbia
Serco has dozens of job opportunities available within the Maryland Intelligence community. These positions are on very critical teams, supporting our Maryland customer. If you have a passion for supporting the government and using your business, engineering, and/or other unique expertise to make a difference in national defense, let’s talk!- This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract which supports the customer’s contract, financial and program management business efforts in support of national defense.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In these roles, you will need experience in the following areas:- Acquisition Professional- Business Finance Professional- Contract Management- Program Integration- Scheduler- Software Engineering- Software Integration Engineering- Systems Engineering- Test Engineering- Technical Writing- IC Cloud- HPC Engineers
Category
Contracts/Subcontracts
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51091
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Ability to integrate, install, configure, upgrade, compile, and support COTS/GOTS software.- Generate documentation for the full software stack.- Update software for sustainment support.- Basic Linux system administration skills and shell scripting.- Execute test codes for characterization of software performance.- Provide software product ownership for HPC tools.- Working knowledge of CM tools, web documentation, and issue tracking.- Ability to work in a fast paced environment and switch between various architectural paradigms.- Develop software tool plugins in the language in which the tools are written.- Determine the optimal, or best available, HPC configuration for customer needs.
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51090
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Ability to integrate, install, configure, upgrade, compile, and support COTS/GOTS software.- Generate documentation for the full software stack.- Update software for sustainment support.- Basic Linux system administration skills and shell scripting.- Execute test codes for characterization of software performance.
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51086
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval In this role, you will possess the following capabilities:- Assist with any or all of the Level 1 tasks as constrained by technical training and previous testing experience- Conduct research into and apply knowledge of Government test and evaluation concepts and related engineering, acquisition, and operations activities as needed to support the T&E activities- Plan and Execute Performance Analysis- Review planned acquisition approaches to support T&E schedule alignment with decision maker needs for T&E support- Analyze performance risk areas to focus T&E planning- Specify, validate, and adapt Modeling and Simulation for T&E use- Apply Statistical Analysis of variations in performance behavior to characterize confidence in performance estimates- Select, develop, & use analysis tools- Execute the evaluation plan on data collected by the Testing Tasks- Plan and Execute Performance Data Collection- Plan program and event level testing for collection of data required for analysis and to synch T&E events with supported decision points- Establish and employ Data & Configuration Management capabilities- Support Data Authentication group functions; and comply with program Discrepancy Reporting criteria and processes- Assess operational and system performance requirements for testability and criticality to frame and prioritize T&E objectives and enable evaluation planning- Coordinate with program Systems Engineering (SE) and review T&E-related SE information to leverage functional analysis, system descriptions, parameter selection and dependencies, Modeling and Simulation, and initial performance risk assessments to inform evaluation planning- Assess operational environments and priorities for evaluation attention and scenario selection, and to coordinate user participation in T&E- Plan program and event level risk-tailored performance estimation and analysis of system and operational Effectiveness and Suitability metrics & conditions; levels of T&E include inspection, demonstration, paper analysis, survey, simulation, and physical test Design surveys for evaluation of Subject Matter Expert (SME) input and user assessments of performance- Participate in the T&E Working-level Integrated Product Team (WIPT) and/or Integrated Test Team for coordination of evaluation plans- Produce Evaluation Plans (metric framework, scenarios/threads, timelines, requirements/T&E cross-walk), Analysis Plans, Data Requirements, Risk Assessments, Evaluation Reports, Status reports; provide input to Government T&E products (e.g., Technology Readiness Assessments, Test & Evaluation Strategy, Test & Evaluation Master Plan, T&E Plans & Procedures and Test Readiness Reports)- Design data sampling schemes to optimize the information/resource balance and to control testing uncertainties- Select, coordinate, and calibrate Instrumentation, collection and data management tools, targets, & facilities- Ensure test readiness including training of test event participants re conduct of the event; equipment readiness, and security, legal, and privacy compliance arrangements- Participate in T&E WIPT and/or Integrated Test Team for coordination of data collection plans- Execute Testing and Data Collection per plan- Produce associated Test Plans, Procedures, and Reports/Briefings, Data Management Plan- Define and provide technical direction and guidance for the Level 1 tasks to the Level 0 and Level 1 TEs assigned to the task- Recommend draft plans and reports from the Level 1 tasks for approval by the task leader- Work directly with the Government sponsor to coordinate task implementation- Maintain knowledge of current and evolving agency, national, and international standards applicable to the system development of interest
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51085
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Assist with any or all of the Level 1 tasks as constrained by technical training and previous testing experience- Conduct research into and apply knowledge of Government test and evaluation concepts and related engineering, acquisition, and operations activities as needed to support the T&E activities- Plan and Execute Performance Analysis- Review planned acquisition approaches to support T&E schedule alignment with decision maker needs for T&E support- Analyze performance risk areas to focus T&E planning- Specify, validate, and adapt Modeling and Simulation for T&E use- Apply Statistical Analysis of variations in performance behavior to characterize confidence in performance estimates- Select, develop, & use analysis tools- Execute the evaluation plan on data collected by the Testing Tasks- Plan and Execute Performance Data Collection- Plan program and event level testing for collection of data required for analysis and to synch T&E events with supported decision points- Establish and employ Data & Configuration Management capabilities- Support Data Authentication group functions; and comply with program Discrepancy Reporting criteria and processes- Assess operational and system performance requirements for testability and criticality to frame and prioritize T&E objectives and enable evaluation planning- Coordinate with program Systems Engineering (SE) and review T&E-related SE information to leverage functional analysis, system descriptions, parameter selection and dependencies, Modeling and Simulation, and initial performance risk assessments to inform evaluation planning- Assess operational environments and priorities for evaluation attention and scenario selection, and to coordinate user participation in T&E- Plan program and event level risk-tailored performance estimation and analysis of system and operational Effectiveness and Suitability metrics & conditions; levels of T&E include inspection, demonstration, paper analysis, survey, simulation, and physical test- Design surveys for evaluation of Subject Matter Expert (SME) input and user assessments of performance- Participate in the T&E Working-level Integrated Product Team (WIPT) and/or Integrated Test Team for coordination of evaluation plans- Produce Evaluation Plans (metric framework, scenarios/threads, timelines, requirements/T&E cross-walk), Analysis Plans, Data Requirements, Risk Assessments, Evaluation Reports, Status reports; provide input to Government T&E products (e.g., Technology Readiness Assessments, Test & Evaluation Strategy, Test & Evaluation Master Plan, T&E Plans & Procedures and Test Readiness Reports)- Design data sampling schemes to optimize the information/resource balance and to control testing uncertainties- Select, coordinate, and calibrate Instrumentation, collection and data management tools, targets, & facilities- Ensure test readiness including training of test event participants re conduct of the event; equipment readiness, and security, legal, and privacy compliance arrangements- Participate in T&E WIPT and/or Integrated Test Team for coordination of data collection plans- Execute Testing and Data Collection per plan- Produce associated Test Plans, Procedures, and Reports/Briefings, Data Management Plan- Define and provide technical direction and guidance for the Level 1 tasks to the Level 0 and Level 1 TEs assigned to the task- Recommend draft plans and reports from the Level 1 tasks for approval by the task leader- Work directly with the Government sponsor to coordinate task implementation- Maintain knowledge of current and evolving agency, national, and international standards applicable to the system development of interest- Provide overall leadership of the T&E task and serve as primary liaison to the government for supporting contract coordination and task execution- Communicate issues and solutions to the broader government and contract management structure as requested by Leadership- Ensure the appropriate level of independence of the team from the solution provider to support government management of objectivity risk- Manage T&E resources and tasks; ensure quality assurance of test processes and products- Coordinate and integrate Evaluation and Testing tasks and products- Participate in T&E WIPT and/or Integrated Test Team as needed to ensure proper coordination of T&E activities- Drive innovation and responsiveness to program changes and evolving T&E status to help manage program risk: develop alternative courses of action, work-arounds, and fall-back positions with a recommended course of action for each risk, and monitor and re-evaluate risks at appropriate milestones
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51071
Work Location US-DC-Washington
Serco has an exciting opportunity for a Graphics Designer to join a dynamic team to support corporate communications and branding activities for a government agency located at the L’Enfant Plaza Metro in downtown DC.  Bring your organizational skills, and expertise in graphics design, to support our customer in agency wide communications that have an impact. Serco has been supporting this customer as a prime for over 20 years.  Our team provides a host of services to support corporate communications, brand management, and content development for internal and public facing products.   In this role, you will: - Provide graphic design support to all levels of the organization following corporate identity and branding guidelines and policies for multiple communications media.- Work with clients on creative strategy and requirements.- Design electronic and print collateral materials such as corporate publications, brochures, posters, displays, package design and advertisements for high-volume national distribution. - Design illustrations for print, motion graphics, web pages and video. - Design, illustrate, and produce print, web-based, and interactive ads. Create screensavers and QR codes.- Conceptualize and produce web-based designs (e.g., wireframe layouts, HTML, web e-blast, interactive PDF files, and web art preparation). - Create Microsoft Word documents and PowerPoint presentations.- Coordinate multiple publishing tasks, coordinating outside print jobs and deliverables, and developing production schedules and timelines. - Coordinate projects and interact professionally with customers at all levels of the organization.- Assist department in managing incoming design projects during their entire lifecycle — including creative analysis, research, design, production and printing.
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51004
Work Location US-DC-Washington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  This Mid-Level Level Engineer position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. You must have an Active or Current Secret clearance. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco is actively seeking someone to support Team Submarines in engineering acquisition and program management support  General Duties- Provide support to the Systems engineering department- Prepare and execute environmental documentation for exercises as it required by U.S law. - Recommends course of action(s) for unexpected technical and programmatic issues related to RDT&E- Generates Acquisition documentation for Milestone Reviews- Performs technical planning, cost, schedule, risk, supportability and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation and operational phases- Reviews and develops analytical and technical input needed in order to evaluate documentation and development of briefs to ensure accurate, timely and essential information is proved to decision makers- Prepares Unclassified and Classified briefs for audiences up to and including the Flag level- Assists the Test and Evaluation Manager as required- Meetings and specified Program Integrated Product Teams (IPTs).- Sets high personal standards for performance/conduct; - Demonstrates ability to be a team player; works well with others; contributes positively to work/team environment while continually seeks ways to enhance contribution to the team- Relies on limited experience and judgment to plan and accomplish goals. - Performs a variety of tasks. Works under general supervision. - Typically reports to a supervisor or manager.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51130
Work Location US-CA-San Diego
Ship/Submarine/Shore Quality Control Specialist II - San Diego, CA Serco is seeking applicants for a Quality Control Specialist II for Ship/Submarine/Shore C5ISR production, installation, integration and testing in the SI2 Business Unit located in San Diego, CA. In this role, you will:- Responsible for quality control and quality surveillance of all activities involving quality assurance and compliance with the Quality Management System and applicable regulatory requirements as directed.- Develop, update and audit quality assurance QA workbooks and associated objective quality evidence.- Perform documented surveillances on workmanship quality, safety and compliance to personal and equipment safety requirements.- Conducts Quality Process internal audits, reviews/analyzes data and documentation, and completes audit reports and complete other quality control record keeping and training duties as directed.- Able to track milestones for government tasks and planning.- Provide weekly status reports.- Contribute to drafting Quality, Safety, and Environmental procedures, perform root cause analysis, conduct technical research, and respond to internal and external Corrective Action Requests (CARs).- Candidate must possess and provide documented Ship Yard and Shipboard Installation, Quality Assurance and Safety experience.- Initiate Incident reports, corrective actions and implement solution. Excellent organizational and time management skills are required.- Document experience and accept increasing levels of responsibility.- Able to track milestones for government tasks and planning.- Strong desire to excel in the Quality Assurance and Safety field and ability to rapidly adapt to dynamic scenarios.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51060
Work Location US-MS-Pascagoula
Serco supports the Navy as prime for their Amphibious Assault & Connectors program. The Landing Craft Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft Utility (LCU) 1700, and the planning of maintenance of the new Ship to Shore Connector (SSC).  This position is contingent upon your ability to obtain and maintain a DoD Secret level clearance post-employment. In this role, you be part of a 4-person Electrical Engineering Team working closely with the customer in the drafting, editing, and verification of technical manuals (TMs) used in craft design plans.  In this role you will: - Be responsible for providing technical support for all aspects of requirements development, concept development, engineering, integration and test, and performance analysis as tasked by the Lead Electrical Engineer in support of the Landing Craft Planning Yard efforts.- Support senior technical personnel and project managers within the organization in various technical activities related to system and technical product development for life cycle sustainment of LCAC, SSC, and LCU 1700.- Develop change records for craft improvements and safety issues.- Provide technical guidance and documentation for craft changes, including installation drawings, TM updates, Liaison Action Reports (LARs), etc., as required.- Provide technical and design support on emergent issues in the Fleet and during all availabilities.- Have some independent interaction with customers and provides input to project managers on programmatic and technical deliverables under guidance of more senior technical personnel. - Comply with applicable quality and security procedures in the performance of duties. - Travel for craft audits or inspections when required. - Perform additional duties and responsibilities as assigned.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
Telework
No - Teleworking not available for this position
ID 51059
Work Location US-MA-Boston
Serco supports the Navy as prime for their Amphibious Assault & Connectors program. The Landing Craft Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft Utility (LCU) 1700, and the planning of maintenance of the new Ship to Shore Connector (SSC).  This position is contingent upon your ability to obtain and maintain a DoD Secret level clearance post-employment. In this role, you be part of a 4-person Electrical Engineering Team working closely with the customer in the drafting, editing, and verification of technical manuals (TMs) used in craft design plans.  In this role you will: - Be responsible for providing technical support for all aspects of requirements development, concept development, engineering, integration and test, and performance analysis as tasked by the Lead Electrical Engineer in support of the Landing Craft Planning Yard efforts.- Support senior technical personnel and project managers within the organization in various technical activities related to system and technical product development for life cycle sustainment of LCAC, SSC, and LCU 1700.- Develop change records for craft improvements and safety issues.- Provide technical guidance and documentation for craft changes, including installation drawings, TM updates, Liaison Action Reports (LARs), etc., as required.- Provide technical and design support on emergent issues in the Fleet and during all availabilities.- Have some independent interaction with customers and provides input to project managers on programmatic and technical deliverables under guidance of more senior technical personnel. - Comply with applicable quality and security procedures in the performance of duties. - Travel for craft audits or inspections when required. - Perform additional duties and responsibilities as assigned.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MA-Boston
Telework
No - Teleworking not available for this position
ID 51132
Work Location US-VA-Herndon
Serco Inc. is searching for an Applications Systems Analyst with a knowledge of ERP solutions, a demonstrated aptitude for requirements development, communication, and interpersonal skills to support multiple business solutions including Human Resources, Workforce Management, Recruiting and Manager/Employee Self Service systems. This position is located at Serco-NA Headquarters in Herndon, VA In this role, you'll work within the IT department alongside application developers and software engineers. You'll make sure that the processes needed for a business to function and succeed are running smoothly, acting as a technical point of contact to fix application and systems issues - usually on an immediate basis. In this role, you will:- Monitor, record and respond to requests for support- Operate independently and takes initiative to learn and become the functional expert on multiple solutions- Meet with internal and external stakeholders to gather operational goals, document business processes and requirements, and communicate requirements to development team members- Document business, functional, and system requirements.- Configuration of the product suite to meet requirements.- Perform business, functional and system unit testing.- Learn, follow, and engage in continuous improvement activities associated with the software development lifecycle – including processes, procedures, and templates.- Analysis and diagnosis of application errors
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 51056
Work Location US-VA-Herndon
Serco Inc. has an immediate need for a Test Engineer to join their team in Herndon, VA. You will work within the Application Development team in supporting and maintaining a robust quality assurance process for testing applications including but not limited to our internal Financial, Workforce Management, Human Resources and Management’s Business Intelligent Systems. This role will execute and maintain manual and automated tests and will act as a quality advocate within the Enterprise Applications Team to ensure quality assurance (QA) standards and processes as necessary throughout the Software Development Life Cycle. In this role you will:- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback- Create detailed, comprehensive, and well-structured test cases- Identify, record, document thoroughly and track defects- Perform thorough regression testing when defects are resolved- Track and monitor defects to closure
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 51009
Work Location CA-ON-Toronto
As the Employment Services Manager you will manage a caseload of Service Providers who deliver Employment Services on behalf of Serco:  supporting, developing and challenging service delivery partners to meet and exceed performance targets and maintain contract compliance in the pursuit of Customer Service Standards and Key Performance Indicators. You will build strong, collaborative working relationships with supply chain partners; advise and guide; build realistic pipeline reporting; challenge and address under-performance and non-compliance. You will regularly review the supply chain to ensure it is fit for purpose and has the capacity to meet performance targets. You will identify and source new supply chain partners, to support areas of under-performance. You will work with External Stakeholders, providing performance updates at review meetings and supply chain partnership meetings. As the world experiences significant workforce shortages in all sectors which are further exasperated by the ongoing pandemic, now more than ever employment service play a vital part in rebuilding the economy. As a key member of Serco’s Employment Services team, you will build key relationships that will support community job seekers and businesses and help to build a healthy economy from a community lens. As the Employment Service Manager, you will be part of a multi-disciplinary team to deliver quality employment services to Ontarians. In this role, you will:- Build and maintain key relationships with community groups and businesses that will ensure success of employment services.- Establish meaningful relationships that will result in improved employment results for specialized populations and disadvantaged or marginalized groups:  Indigenous, Black and Racialized, People with- Disabilities, Newcomers to Canada, Francophone, LGBTQ2S- Oversee overall service delivery and performance of the Employment Service Providers (ESP’s)- Conduct weekly performance review meetings, and support the Employment Services Director in contract reviews, with ESP’s- Support ESP’s in identifying opportunities to improve contract performance and, working with Serco’s- Quality Manager and Partnership Manager to support ESP’s in appropriate strategies and establishing goals to address under-performance; develop and monitor performance improvement plans;- Identify and report on risks and issues as appropriate, and lead on resolution of operational, contractual and performance issues as they arise with ESP’s;- Encourage ESP’s partners to commit to a practice of continuous improvement and the sharing of best practice among the Serco ES network. Co-ordinate quarterly partnership meetings with supply chain partners to update on performance and share best practices;- Build an understanding of ESP’s current and future needs and priorities regarding the ES contract, and use such understanding to inform and influence the development of an effective network of partners to deliver employment services;- Build effective and productive relationships with partners based on three key factors for success: mutual trust and understanding, open-ness and excellent communications, and a joint approach to managing delivery;- Act as a point of escalation within Serco’s complaints handling protocols, listening to participants’ complaints and identifying and facilitating solutions with supply chain partners, or further escalating unresolved issues;- Establish a collaborative working environment among all stakeholders to facilitate partnership working and high level of motivation, innovation and communication.Undertake such additional duties as may be reasonably required, commensurate with the level of responsibility within the area.- This role has reporting responsibilities and therefore support to ensure success of the direct reports.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
No - Teleworking not available for this position
ID 51119
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you! As a Logistics and War Reserve Material Analyst, you will be part of United States Air Force Central Command (USAFCENT) which is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.  Bring your expertise and collaborative skills to make an impact for the United States Air Force and its clients at the Shaw AFB, South Carolina location. Our team has been recognized by the US Air Force as providing top quality services in support of the customers.  Visit these links for more information about how Serco supports the USAFCENT - https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=AFCENT&searchRelation=keyword_all; and veterans https://www.serco.com/na/careers/veterans-at-serco In this Logistics and War Reserve Material Analyst, role, you will:- Prepare/provide functional area briefings, analysis, correspondence, reports, research, recommendations, inputs, and other documents and coordination in support of the Medical Logistics division of the Command Surgeon, utilizing applicable applications to include management of pre-positioned WRM and operational assets, equipment, supplies, and capabilities.- Assist with accomplishing all necessary internal operations to include administrative training, security, development and implementation of organizational operating instructions and regulations related to SG and WRM programs. - Assist with equipment acquisition and transfer which may include AF Form 601s review and transfers, gains, and losses of equipment. - Prepare applicable out-shipment transportation documentation, package cargo/items if possible, and coordinate pickup and delivery of cargo/items to Traffic Management Office (TMO) bound for CONUS and OCONUS customers. - Perform medical stock number research action, inspections tasks found in IAW AFMAN 41-209. - Advise formal course stakeholders on standardized training requirements from the field for incorporation into course requirements/objectives. Additional roles and responsibilities include but are not limited to:- May participate in staff assistance and readiness/ mentorship visits to determine the effectiveness of training programs and to provide suggestions/guidance on how to improve status.- Serve as Point of Contact for War Reserve Materiel SME regarding the basic functions of the program.- Advise/inform on professional development and relevant functional area issues to include MEFPAK, utcs, miscaps, CONOPS, ttps, and Assemblage updates, programs, and activities- Develop, monitor, and maintain AFCENT pre-positioned War Reserve Materiel & Operational asset management program IAW associated playbooks.- Assists with development/coordination/communication of the support and management of prepositioned War Reserve Materiel in the USCENTCOM AOR and with employment/operations for utcs tasked.- Provide a monthly War Reserve Materiel status report that highlights readiness rating and limfacs IAW local procedures to the AFCENT SG.- Collect, maintain, and analyze after action reports, inspections, and Joint Lessons Learned System (JLLS) documentation for UTC revisions.- Assist with medical readiness capability-based planning related to the AFCENT/SG medical and AE mission.- Assist new personnel with initial WRM training/orientation requirements- Assist AFCENT units with the logistics requirements for medical and AE Patient Movement Assist AFCENT expeditionary medical treatment facilities, units, and gained units in problem resolution related to functional area tasks.- Attend/participate in technical meetings both locally, and/or at other worldwide locations.- Contractor shall create routine software files (i.e., Word documents, Excel, spreadsheets, PowerPoint presentations, etc.) As required for normal accomplishments of the day-to-day duties within this PWS.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 50713
Work Location US-VA-Herndon
Serco is seeking TOP TALENT to join their team. Our Proposal Manager will manage the development of technical, cost, and other proposal volumes in collaboration with the capture and proposal team ensuring the on-time submission of proposal products. This is a full-time hybrid in office or remote position at our corporate headquarters in Herndon, VA.. Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will:- Lead and direct assigned proposal efforts and personnel. - Facilitate the development and review of proposal strategies and themes.- Lead review of proposal strengths and weaknesses of the Client for emphasis and mitigation, respectively.- Lead review of proposal strengths and weaknesses of the competitors for de-emphasis and “ghosting”, respectively.- Prepare and maintain the Proposal schedule working in concert with the Capture Manager and Operations Lead/Program Manager.- Create and review the Proposal Management Plan (PMP) working with the Capture Manager and Operations Lead/Program Manager.- Read and analyze RFx requirements to construct a proposal outline and content plan.- Develop the work breakdown structure for the scope of work.- Work with the Capture Manager and Operations Lead/Program Manager on author assignments and page limitations.- Verify responsiveness of written narratives to RFP requirements and correct written narrative if it is not responsive.- Build the proposal compliance matrix using the opportunity tracking report and track the fulfillment of all requirements.- Develop conceptual graphics in Power Point or MS Visio during solution sessions.- Develop written narrative from scratch and/or by tailoring boilerplate narrative for non-technical sections.- Review completed proposal content plan, particularly graphics, and subsequent written sections to ensure requirements are adequately addressed and that page limits are met.- Conduct regular proposal progress (Tag Ups) status meetings and manage and assign action items with due dates.- Direct writing/editing/rewriting efforts as needed.- If applicable, work with the Volume Managers to ensure inter-volume compatibility is achieved.- Handle the logistics associated with scheduling and managing color reviews.- Prepare and collect/track the score card for color reviews of the proposal content plan including evaluate and report out on the score results.- Organize and manage Microsoft SharePoint team site for assigned pursuit(s).- Ensure that appropriate comments from the color reviews are incorporated into the final proposal version.- Direct the Proposal Coordinator in all configuration control and proposal production activities.- Assist as appropriate, in obtaining subcontract RFPs into the hands of other companies (if Teaming) and to key vendors and subcontractors.- Direct the development of task descriptions for the Basis of Estimate and related cost assumptions for development of the cost volume. - Tutor/mentor authors and other personnel as deemed necessary including facilitating writer’s workshops.- Collect and coordinate the response to questions from the Customer.- Assist in final proposal revisions assuring that the revisions are consistent with the Customer’s requirements and the Client’s management direction.- Assist in preparation of Orals, if required.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 50618
Work Location US-VA-Arlington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! As a Senior Military Manpower Analyst, you will be supporting the Chief of Naval Operations (OPNAV) Air Warfare Division (N98) through all phases of naval aviation manpower resource management.  Serco supports the US Navy as a prime for their OPNAV N98 Training and Manpower Support contract.  Our team directly supports the OPNAV N98 staff with administrative and manpower/training analytical subject matter experts.  You will be part of a 13-member team that works closely with the customer, on-site at the Pentagon to deliver quality resourcing analysis. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role you will: - Provide services support to Flag Officer/SES level leadership on strategic manpower related issues such as analyzing requirements and resourcing courses of action, impact of manpower related decisions across the N98 portfolio, and interaction with other OPNAV offices- Develop options for government leadership on manpower related topics such as balancing actions, COA generation, Flag level briefings and presentations, and internal guidance and policy development- Provide analysis on manpower and resource requirements to include PBIS issue development and entry, Intelligent Workbook entries, and costing drills
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51052
Work Location US-VA-Herndon
 Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients.  Headquartered in Herndon, Virginia, Serco has an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. Serco Inc. has a career opportunity for a Director of Business Capture to join our team. Come join our team where you will be responsible for winning new business opportunities -medium to large capture efforts that are highly complex and strategic. Our successful candidate will have accountability to shape and win new business across the enterprise and will be responsible for the leadership and execution of the full capture lifecycle across multiple simultaneous pursuits and proposals. In this role, you will:- Plan, control, and direct all capture activities for assigned opportunities- identifying and planning investments, as well as managing capture schedules- Develop close partnerships across the Serco organization- engaging with internal and external teams to influence, mentor, and motivate in high-pressure situations- Lead cross-functional teams in developing and driving a winning capture plan and strategy- including identifying customer requirements, leading collaborative capture workshops and planning sessions, and developing white papers and RFI responses- Oversee competitive assessments, develop pricing, teaming and solutions strategies and deliver company messages to key customer stakeholders- Work closely with senior leadership to balance resource priorities to ensure continual, consistent progress through the capture lifecycle, including solutions, staffing, teaming, and pricing elements of the capture planCommunicate capture status to senior leadership for gate reviews and other briefings
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49817
Work Location US-PA-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Pittsburgh
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51096
Work Location US-IL-Scott AFB
Entry-Level Help Desk Specialist Exciting opportunity at Scott AFB, IL! Active Secret Clearance Required. Serco is seeking an Entry-Level Help Desk Specialist to join our team supporting the Defense Information Systems Agency (DISA) on the Global Information Grid Services Management-Operations (GSM-O) II contract. The Entry-Level Help Desk Specialist will assist Department of Defense (DoD) Information Network (DODIN)/Defense Information Systems Network (DISN) customers across the globe.In this role, you will:- Perform shift work in a 24x7x365 Global Operations Center (GOC).- Respond to and diagnose problems through discussions with users, which includes problem recognition, research, isolation, resolution, and follow-up steps.- Ensure timely process through which problems are controlled.- Provide service level one and two assistance working with three levels of Subject Matter Experts (SME)s / advanced SME teams.- Evaluate analytical and systematical problems of workflows, organization, and planning and assists higher-level Help Desk Specialists to develop appropriate corrective action.- Under the supervision of a higher-level help Desk Specialist coordinate closely with programmers to ensure proper implementation of program and system specifications.- Develop, in conjunction with functional users, system alternative solutions.- Support other contract functional areas as required.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Scott AFB
Telework
No - Teleworking not available for this position
ID 51075
Work Location US-CA-Port Hueneme
Serco Inc. is looking for a highly motivated individual with a technical/engineering background and 1+ years’ relevant experience as a Maintenance Technician (Apprentice) who has experience working with Unmanned Experimental Systems (UXV) to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Sea Systems Command (NAVSEA) Port Hueneme. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in the Ventura County Naval Base Port Hueneme geographic region onboard a fast-growing local team. This position is contingent upon your ability to maintain your DoD Secret Level Clearance. This position is also contingent upon award of contract. The Maintenance Technician (Apprentice) provides support in operating, troubleshooting, and repairing major power generations systems, including shipboard main propulsion, electrical power generation and distribution, and auxiliary systems. Troubleshoots problems within project/program, providing analysis and solution recommendations. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited to no supervision. This position will support onsite Naval Base Port Hueneme. In this role, you will: The Maintenance Technician (Apprentice) will perform scheduled and corrective maintenance, integration, testing, field installation, and troubleshooting of mechanical, electrical, and hydraulic equipment and systems. - Provide sound and seasoned technical judgement that follows company policies and procedures in meeting customer obligations.- Conduct routine and corrective maintenance of complex automated control systems, main engines, diesel generators, electrical distribution systems, and auxiliary systems.- Assist with vessel modifications, including development of Engineering Change Proposals, procurement of parts, fabrication, installation, and testing.- Assist with planning shipyard overhauls.- Assist with electrical, mechanical and network payload integration.- Develop maintenance plans and procedures.- Assist with at-sea testing of UXVs and associated payload, including test plan development, test execution, and post-test analysis.- Ability to problem solve during high stress environments such as field testing in austere conditions.- Travel and at-sea watch standing will be required.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
No - Teleworking not available for this position
ID 51074
Work Location US-CA-Port Hueneme
If you love high profile and challeging projects supporting the US Navy -- Serco has a great opportunity for your!  We're looking for a highly motivated individual with a technical/engineering background as a Maintenance Technician (Apprentice) who has experience working with Unmanned Experimental Systems (UXV) to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Sea Systems Command (NAVSEA) Port Hueneme. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in the Ventura County Naval Base Port Hueneme geographic region onboard a fast-growing local team. This position is contingent upon your ability to maintain your DoD Secret level Clearance. This position is also contingent upon award of contract. The Maintenance Technician (Apprentice) provides support in operating, troubleshooting, and repairing major power generations systems, including shipboard main propulsion, electrical power generation and distribution, and auxiliary systems. Troubleshoots problems within project/program, providing analysis and solution recommendations. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited to no supervision. This position will support onsite Naval Base Port Hueneme. In this role, you will:The Maintenance Technician (Apprentice) will perform scheduled and corrective maintenance, integration, testing, field installation, and troubleshooting of mechanical, electrical, and hydraulic equipment and systems. - Provide sound and seasoned technical judgement that follows company policies and procedures in meeting customer obligations.- Conduct routine and corrective maintenance of complex automated control systems, main engines, diesel generators, electrical distribution systems, and auxiliary systems.- Assist with vessel modifications, including development of Engineering Change Proposals, procurement of parts, fabrication, installation, and testing.- Assist with planning shipyard overhauls.- Assist with electrical, mechanical and network payload integration.- Develop maintenance plans and procedures.- Assist with at-sea testing of UXVs and associated payload, including test plan development, test execution, and post-test analysis.- Ability to problem solve during high stress environments such as field testing in austere conditions.- Travel and at-sea watch standing will be required.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
No - Teleworking not available for this position
ID 51073
Work Location US-CA-Port Hueneme
If you love high profile and challenging projects supporting the US Navy - Serco has a great opportunity for you!  We' re looking for a highly motivated individual with a technical/engineering background as a Maintenance Technician (Journeyman) who has experience working with Unmanned Experimental Systems (UXV) to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Sea Systems Command (NAVSEA) Port Hueneme. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in the Ventura County Naval Base Port Hueneme geographic region onboard a fast-growing local team. This position is contingent upon your ability to maintain your DoD Secret level clearance.  This position is also contingent upon award of contract. The Maintenance Technician (Journeyman) provides support in operating, troubleshooting, and repairing major power generations systems, including shipboard main propulsion, electrical power generation and distribution, and auxiliary systems. Troubleshoots problems within project/program, providing analysis and solution recommendations. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited to no supervision. This position will support onsite Naval Base Port Hueneme. In this role, you will:The Maintenance Technician (Journeyman) will perform scheduled and corrective maintenance, integration, testing, field installation, and troubleshooting of mechanical, electrical, and hydraulic equipment and systems. - Provide sound and seasoned technical judgement that follows company policies and procedures in meeting customer obligations.- Conduct routine and corrective maintenance of complex automated control systems, main engines, diesel generators, electrical distribution systems, and auxiliary systems.- Assist with vessel modifications, including development of Engineering Change Proposals, procurement of parts, fabrication, installation, and testing.- Assist with planning shipyard overhauls.- Assist with electrical, mechanical and network payload integration.- Develop maintenance plans and procedures.- Assist with at-sea testing of UXVs and associated payload, including test plan development, test execution, and post-test analysis.- Ability to problem solve during high stress environments such as field testing in austere conditions.- Travel and at-sea watch standing will be required.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
No - Teleworking not available for this position
ID 51072
Work Location US-CA-Port Hueneme
If you love high profile and challenging projects supporting US Navy - Serco has a great opportunity for you! We are looking for a highly motivated individual with a technical/engineering background as a Maintenance Technician (Foreman) who has experience working with Unmanned Experimental Systems (UXV) to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Sea Systems Command (NAVSEA) Port Hueneme, CA.This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in the Ventura County Naval Base Port Hueneme geographic region onboard a fast-growing local team. This position is contingent upon your ability to maintain your DoD Secret Level Clearance.  This position is also contingent upon award of contract. The Maintenance Technician (Foreman) provides support in operating, troubleshooting, and repairing major power generations systems, including shipboard main propulsion, electrical power generation and distribution, and auxiliary systems. Troubleshoots problems within project/program, providing analysis and solution recommendations. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited to no supervision. This position will support onsite Naval Base Port Hueneme. In this role, you will: The Maintenance Technician (Foreman) will perform scheduled and corrective maintenance, integration, testing, field installation, and troubleshooting of mechanical, electrical, and hydraulic equipment and systems. - Provide sound and seasoned technical judgement that follows company policies and procedures in meeting customer obligations.- Conduct routine and corrective maintenance of complex automated control systems, main engines, diesel generators, electrical distribution systems, and auxiliary systems.- Assist with vessel modifications, including development of Engineering Change Proposals, procurement of parts, fabrication, installation, and testing.- Assist with planning shipyard overhauls.- Assist with electrical, mechanical and network payload integration.- Develop maintenance plans and procedures.- Assist with at-sea testing of UXVs and associated payload, including test plan development, test execution, and post-test analysis.- Ability to problem solve during high stress environments such as field testing in austere conditions.- Travel and at-sea watch standing will be required.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active.  Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
No - Teleworking not available for this position
ID 51045
Work Location US-VA-Portsmouth
If you love high profile and challenging programing projects supporting the United States Navy - Serco has a great opportunity for you!  This Senior Cyber Test Engineer Position will be on a dynamic team responsible for testing aviation programs at our customer site in Norfolk, VA and at our local office in Portsmouth, VA.  Bring your expertise and collaborative skills to make an impact towards our national security homeland defense. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance and on Contract and subsequent Task Order award. Serco supports the US Navy in the acquisition of new technology used to defend our nation. Our team reviews acquisition documentation, develops cyber test plans, executes cyber test events, collects, and analyzes data and writes test reports.  This includes programs supporting the US Navy’s Operation Test Command (OPTEVFOR). You will be part of a 2-5 -member team that works closely with the customer and other Serco teams to deliver quality systems.  The team has been supporting Test and Evaluation for over 15 years and has been recognized by both the Navy and DHS for their outstanding contributions. In this role, you will:- Perform as the Test and Evaluation Engineer that supports the OPTEVFOR Aviation Division (Code 50) in the review of acquisition documents, development of complex cyber test plans, execution of operational tests, the reduction and analysis of data, and the writing of test reports.- Supports Operational Test and Evaluation (OT&E) events to provide the OPTEVFOR with an evaluation of the mission capability of the system or service when employed in a realistic, operational environment. - Supports the Operational Test Coordinator in providing a Cyber T&E Strategy brief to the Director of T&E (DOT&E) for all major acquisition programs under DOT&E engagement. - Assists in providing Cyber OT&E strategy associated with operational testing and drafting of applicable sections of the TEMP per policy with the T&E Manager and T&E WIPT. - Provide DOT&E a T&E Concept Briefing on the planned OT&E activity. - Supports development of Cyber Test Plan for approval, executes test events, collects, and analyzes data, and provides a report on the results. - Works directly with senior technical personnel, stakeholders, and project managers in the planning and execution of test events. - Employ existing guidelines and instructions, guidance from higher-level engineers, experience, and independent judgment to plan and accomplish test objectives.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Portsmouth
Telework
No - Teleworking not available for this position
ID 50915
Work Location US-VA-Virginia Beach
If you love challenging engineering projects supporting the US Navy- Serco has a great opportunity for you!  This Senior Designer position will be on a dynamic team, supporting ship or shore design at our Virginia Beach, Virginia location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco’s Installation Design Service Center supports the US Navy across multiple contracts that sustain  shore and shipboard systems across various platforms and installations.  Our team conducts surveys, documents as-built conditions and produces design plans which are used at Navy facilities around the world. You will be part of a critical team that works closely with our customers and other Serco teams to deliver quality technical drawings who has been recognized by the Navy and the industry for their outstanding contributions across multiple contracts and programs. In this role, you will: - Perform detailed shore based Installation Design Plans (IDPs).- Complete redlines and/or as-built drawings.- Perform site surveys and ship checks.-  Turn engineering specifications into sketches, fabrication drawings and assembly drawings with little or no supervision.- Review, self-check and check other employees drawings to ensure quality and standards are met.- Familiarity with SIPH (Shore Installation Process Handbook) is preferred.- Have competence in the use of MS Outlook, Word and Excel and familiarity working in a networked PC environment.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Virginia Beach
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50596
Work Location US-AZ-Flagstaff
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Flagstaff, AZ! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $31.06 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Flagstaff
Telework
No - Teleworking not available for this position
ID 51055
Work Location US-AZ-Yuma
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Yuma
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50962
Work Location US-VA-Alexandria
If you are an expert in your field and driven by engaging in high profile, cutting edge, and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you!  This Senior Software Engineer position will be responsible for defining and implementing the software development methods and environments needed to ensure the integrated system end product meets or exceeds performance objectives. Work will involve software products primarily in the marine robotics, autonomous systems, automation system, and digital twin domains. Software products generally include components bridging multiple domains. Bring your expertise and collaborative skills to make a positive impact on the security of our nation! Serco has naval engineering contracts supporting the Navy and Defense Advanced Research Projects Agency (DARPA). Our subject matter experts explore and architect solutions to satisfy existing tactical needs as well as explore the future of what’s possible. In the execution of these projects, Serco is charged with evolving concepts into physical demonstration prototypes or tactical military assets. Such projects typically demand frequent development, prototyping and test cycles, under closely managed configuration control, and may include software and/or hardware in-the-loop simulations and testing. To ensure success, Serco focuses heavily on minimizing program risk by implementing the most modern integrated software and hardware development tools and processes. In this role, you will have the opportunity to shape software development pipelines across multiple government and industry organizations. The software engineering lead will be responsible for engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; joint requirements development; and informing acquisition milestones and modernization investment decisions. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.  In this role you will:- Provide technical oversight, assessment, and analysis of software-intensive naval engineering system research, development, test, and evaluation- Oversee the drafting of program Software Development Plans (SDPs), and execution of program work in accordance with said plans - Provide software engineering subject matter expertise and mentoring in the set-up of secure software development environments, to include simulation environments and prototyping labs- Provide evaluation of and facilitate integration of software components from industry partners, Government Labs, and Warfare Centers- Conduct statutory/regulatory independent technical assessments of programs (e.g., Program Support Assessment (PSA), Preliminary Design Review (PDR), Critical Design Review (CDR), and software focused reviews) to assess the status of software efforts as well as risks and issues- Perform independent software parametric analysis of development progress based on parameters received from program offices to quantitatively predict completion dates- Perform ad hoc analysis and generating high quality technical reports and presentations for senior DoD leadership to support public speaking engagements, symposium, conferences, and Congressional/OSD/Service reports- Critically review program milestone documentation and contractor deliverables to assess software equities across all phases of the system acquisition life cycle from advanced development planning, estimating, deployment decisions, and sustainment
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 50966
Work Location CA-ON-Stoney Creek
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. Your employment will commence upon completion of background checks and the agreed upon start date.  We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:- - - Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities: Management and Supervision:- - - Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate workflow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- - - Leadership – 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral communication: ability to express oneself clearly in conversations and interactions with others.- Written communication: ability to express oneself clearly in business writing.- Fostering teamwork - The ability to (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing performance - The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus - The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness- The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing work - The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal credibility - To be perceived as responsible, reliable, and trustworthy.Personal Attributes:- - - Innovative, creative and agile.- Anticipates issues and opportunities and proactively responds.- Focuses on solutions; drives results; contributes ideas that will inform and support Manager with making tough decisions in ambiguous situations.- Maintains effective and sustainable teams of direct reports.- Highly accountable and motivated with a strong work ethic.Health & Safety:- - - Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements.This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Stoney Creek
Telework
No - Teleworking not available for this position
ID 50964
Work Location CA-ON-Kitchener
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:- - - Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities: Management and Supervision:- - - Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate workflow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- - - Leadership – 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral communication: ability to express oneself clearly in conversations and interactions with others.- Written communication: ability to express oneself clearly in business writing.- Fostering teamwork - The ability to (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing performance - The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus - The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness- The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing work - The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal credibility - To be perceived as responsible, reliable, and trustworthy.Personal Attributes:- - - Innovative, creative and agile.- Anticipates issues and opportunities and proactively responds.- Focuses on solutions; drives results; contributes ideas that will inform and support Manager with making tough decisions in ambiguous situations.- Maintains effective and sustainable teams of direct reports.- Highly accountable and motivated with a strong work ethic.Health & Safety:- - - Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements.This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kitchener
Telework
No - Teleworking not available for this position
ID 51062
Work Location US-VA-Norfolk
If you love high profile and challenging programing projects supporting the United States Coast Guard (USCG) - Serco has a great opportunity for you!  This Test Engineer Position will be on a dynamic team responsible for testing surface programs at our customer site in Norfolk, VA and at our local office in Portsmouth, VA.  Bring your expertise and collaborative skills to make an impact towards our national security homeland defense. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance and on Contract award. Serco supports the USCG in the acquisition of new technology used to defend our nation. Our team reviews acquisition documentation, develops test plans, executes test events, collects and analyzes data, and writes test reports.  This includes programs supporting the USCG Operation Test and Evaluation Command (OPTEVFOR). You will be part of a 5-7 -member team that works closely with the customer and other Serco teams to deliver quality test analysis and reports.  The team has been supporting Test and Evaluation for over 15 years and has been recognized by both the Navy and DHS for their outstanding contributions. In this role, you will:- Perform as the Test and Evaluation Engineer that supports the OPTEVFOR USCG Test Division in the review of acquisition documents, development of complex test plans, execution of operational tests, the reduction and analysis of data, and the writing of test reports. - Support Operational Test and Evaluation (OT&E) events to provide the OPTEVFOR with an evaluation of the mission capability of the system or service when employed in a realistic, operational environment. - Support the Operational Test Coordinator in providing a T&E Strategy brief to the Department of Homeland Security Director of T&E  for all major acquisition programs under DHS engagement. - Assists in providing OT&E strategy associated with operational testing and drafting of applicable sections of the TEMP per policy with the T&E Manager and T&E WIPT. - Provide T&E Concept Briefing on the planned OT&E activity. - Support development of Test Plan for DOT&E approval, executes test events, collects, and analyzes data, and provides a report on the results. - Work directly with senior technical personnel, stakeholders, and project managers in the planning and execution of test events.- Employ existing guidelines and instructions, guidance from higher-level engineers, experience, and independent judgment to plan and accomplish test objectives.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 51069
Work Location US-VA-Chesapeake
As the, Marine Tradesman-Entry Level, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. As the, Marine Tradesman-Entry Level, you will perform the following typical tasks: - Responsible for fabrication and assembly of various electromechanical and electronic assemblies. - Follow blueprints, guidelines, and/or diagrams to complete tasks. - May perform duties as a fire watch and welder`s helper as well as assembling large scale and intricate mechanical assemblies. - Receive technical guidance from supervisor or higher level technician and your work will be reviewed for compliance with accepted practices. - Perform work with standard concepts, practices and procedures within field. - Work under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor. 
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Newport News
Telework
No - Teleworking not available for this position
ID 51063
Work Location US-OH-Beavercreek
Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is based out of our Dayton, OH office with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required. The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings.  The ideal candidate for this position possess U.S. Air Force and Space acquisition experience with an active Top Secret/SCI clearance. Acquisition experience from other DoD service acquisition organizations is also considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers.  Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. This individual is responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission.  Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51006
Work Location US-VA-Herndon
Facility Assistant opportunity in Herndon, VA! Check out this great opportunity and apply today! Serco Inc. is seeking a Facility Assistant who will perform various duties. The primary responsibilities of this role will be at the Herndon, VA corporate office and Herndon, VA warehouse, but could include direct support to other local Serco facilities and remote support for any facility in the Serco portfolio. In this role, you will:- Maintain adequate office supply inventory. Maintain organization, cleanliness and inventory of items in storage and order supplies as necessary.- Manage storage and disposition of furniture and other facilities related storage requirements at warehouse.- Move furniture and office equipment as necessary and other duties such as performing small repairs, innstall/uninstall various facilities items which may include key board trays, white boards, hang pictures/artwork/posters/bulletin boards.- Provide support to mail services area. Crosstrain and provide back-up support for all mailroom/shipping/receiving functions.- Perform courier runs and deliveries to vendors or clients as necessary.- Maintain kitchen areas on a daily basis.- Provide escort assistance for contractor and building management.- Assist during facility reallocations and construction.- Provide continuous monitoring of the facility for operational, maintenance and cleanliness issues.- Respond to facility related inquiries, requests, complaints, etc. and assess issues and take appropriate action.- Coordinate with building property management, outside vendors and/or contractors for the maintenance and repair of equipment or building systems as needed.- Become knowledgeable with facilities related systems, processes and equipment.- Be able to perform basic user level maintenance of facilities equipment such as the copier/printer, water/ice, and coffee.- Coordinate and assist with internal moves and set up of new hires.- Coordinate conference room requirements including set up changes, clean up, and support with food and beverage set up/breakdown needs.- Coordinate, schedule and track recycling of electronics and other recyclables as needed.- Crosstrain and provide back-up support for reception. - Provide general administrative support tracking vendors, invoices, maintenance contracts, keeping files updated. Learn Facilities Accounts Payable invoice process system (pre-processor) and provide administrative support processing invoices.- Learn and support card access security system.- Rely on experience and judgment to plan and accomplish goals.- Perform a variety of tasks. Works under general supervision.
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 51014
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing, and user documentation. You will write and edit technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. You will create code documentation for software; produce implementation guides and end-user guides for capabilities; provide field, data definition, and data flow documentation and format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources. In this role, you will:- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications- Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents- Gather technical information, prepares written text- Maintain a current internal documentation library- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.- Prepare and maintain operations documentation, user guides and manuals and technical publications- Work with developers to produce quality documentation and training materials- Work on all phases of documentation- Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity- Prepare reports, responses, and briefings targeted to a wide range of audiences- Coordinate layout and design of documents- Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers- Under general direction, write technical copy for various types of documents for a program/project of similar complexity- Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources- Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems- Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information- Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies- Apply technical manual standard NSA DS-89 to work product.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51013
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval.In this role, you will:- Support IC Cloud activities to include external engagements, working groups, periodic technical reviews, and actions; and internal Govt system engineering actions, working groups, and activities- Coordinate with Capabilities and Architecture team and technical leaders across the organization initiatives to include architecture modernization, security enhancements, and incorporation of new requirements.- Facilitate engineering efforts to add system instrumentation across IC GovCloud to support enhanced metrics, mission impact insight, and Fee-for Service initiatives.- Coordinate with IC Gov Cloud Program Managers, Outreach teams, and other stakeholders, internal and external, to support programmatic activities and reviews, strategic planning activities, customer engagement, and related activities  
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51012
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract which supports the customer’s contract, financial and program management business efforts in support of national defense.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success!In this role, you will have experience supporting Strategic System Engineering Initiatives to include:- HPC Architecture: Requirements work, system design, and architecture; Architecture documentation, to-be plan planning, transition planning- Technical Configuration Mgmt: Technology Roadmap planning- Overarching H/W Requirements: Technical CONOPS, use cases, and pilot plan development- Familiarity with IC Cloud Computing to include:- Familiarity with the mission platform, the broad range of Capabilities products and services, and the functionality of the IC Cloud.- Experience with researching, developing and documenting best practices related to migration and transformation of existing products to new IT hosting technologies.- Experience with guiding and managing the risks associated with these migrations.- Experience with researching and provide guidance related to the NSA IT security requirements.- Experience developing briefings on technical topics relating to the migration process.- Experience with DoD 500 Phase A activities (requirements gathering, analysis of alternatives, DoDAF, cost estimation, scheduling, etc).
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position

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