Serco Inc.

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Search Results Page 12 of 17

ID 54383
Work Location US-DC-Washington Navy Yard
If you are interested in a high profile and challenging position supporting the U.S. Navy — Serco has a great opportunity for you! The Field Service Agent - IT Help Desk position is an important part of a dynamic government- industry team located in the Washington Navy Yard, near Washington Nationals Stadium. Use your expertise, customer service, and collaborative skills to make an impact towards our national defense and in support of our ships and sailors around the world. Serco provides IT system management and direct user support to federal employees and contractors in U.S. Navy shipboard systems acquisition program offices and headquarters staff. Our team supports the development, production, and support of cutting-edge technology and works closely with our clients to help them be more effective and efficient.  In this role you will:- Provide support to IT end-users of government systems and networks on a variety of Support policies governing procurement, maintenance, or disposal of IT assets in coordination with government and contractor IT managers.- Support government IT users running Windows 10 (WIN10) and Microsoft Office 365 (O365) and associated software and peripherals on a government IT network.- Provide user assistance in resolving service calls, maintaining networked peripherals, communicating with the government IT help desk on behalf of users, assisting with user IT set-up, maintaining IT issuing documentation, inventorying assets, assisting with software installation, communicating network issues and outages, instructing and assisting users with upgrades and security patches, and providing other IT support as required.- Respond to telephone calls, email and in-person requests for technical support. Document, track, and monitor the problem to ensure timely Identify, research, and resolve technical problems. Monitor user software requirements to assess need, determine usage, and control costs. Track asset location and conduct periodic inventory.- Report to an on-site supervisor or manager.- Configure, issue, and assist with updating of mobile phones and Assist with set-up of applications and mobile device email access.- Assist with use and optimization of collaboration tools such as SharePoint, Teams, and collaboration and work process software - Assist users with Office 365 and other common business applications.- Other duties as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 54324
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Garbage collection from PMQ's, Mess Hall, Trade Shops, and clean up grounds. - Perform snow removal in accordance with SNIC Plan.- Perform grass cutting in accordance with Grass Cutting Plan. - Perform landscape maintenance. - Assist with repairs to concrete and asphalt surfaces on the Airfield and on Domestic roads.- Repair/replace signage on Domestic roads and on the Airfield.- Required to assist Trade Shops. - Lifting heavy materials/equipment in performance of duties.- Operating light vehicles as required with proper licensing.- Operate light vehicles such as 44 Passenger Buss, Taxi and Ambulance.- Operate specialized equipment such as ride-on lawn mowers, power saws, hedge trimmer, 60LB buster, farm tractor, bobcat loader, snow blower, JLG lift, forklift, turf sweeper, etc. - Operate communication equipment for Airfield & Domestic operations. - Dress accordingly.- Provide courteous service to clients. - Responsible for recording time daily in TMA.- Required to keep accurate logs for pickup and delivery of passengers and cargo.- Security clearance required to pick up and deliver mail.- Keep shop and work areas clean and store equipment in designated areas.- Required to work at remote locations. - Clean vehicles for Serco and DND users as required.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.
Category
Logistics
Position Type
Temporary/Term Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 54372
Work Location US-DC-Washington
Looking for a professional role at a place you can have influence every day?  In the Navy Battery Engineering Support role, you will be a part of a dynamic team located in Washington, DC.  As part of this team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Provide administrative and organizational support to the Battery Systems Team.- Process documents and manage SharePoint information of subject matter.- Review and develop analytical and technical input needed to evaluate documentation and development of briefs to ensure accurate, timely and essential information is provided to decision makers.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag Level.- Gather data for analysis and interpretation.- Provide information and manage adjudication for fleet updates/Liaison Action Reports (LAR).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player, work well with others, and contribute positively to the work/team environment while continually seeking ways to enhance contribution to the team.- Rely on limited experience and judgment to plan and accomplish goals.- Perform a variety of tasks. Work under general supervision.- Report to a supervisor or manager. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 54370
Work Location US-DC-Washington
Looking for a professional role at a place you can have influence every day?  In the Manual & Tech Support/Subsafe Design Review role, you will be a part of a dynamic team located in Washington, DC.  As part of this team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco is actively seeking someone with engineering, scientific, and analytical skills to support Team Submarine in Manuals & Technical Support, which also includes support for Submarine Safety (SUBSAFE) Design Review (SSDR). The SUBSAFE Program is a quality assurance program designed to maintain the safety of its submarine fleet. The SSDR support contractor will be instrumental in coordinating communication with the technical community for continuous review of SUBSAFE systems, equipment, and requirements. In this role, you will:- Review engineering drawings (on-site, as required) and provide recommendations.- Review and develop analytical and technical input needed to evaluate documentation and development of briefs to ensure accurate, timely and essential information is provided to decision makers.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level.- Participate and/or coordinate specified Integrated Product Teams (IPTs).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player; work well with others; contribute positively to work/team environment while continually seeking ways to enhance contribution to the team.- Rely on limited experience and judgment to plan and accomplish goals.  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 54340
Work Location US-DC-Washington
Looking for a Systems Administrator opportunity at a place you can make a difference every day?  Discover this great opportunity in our Washington DC location.  Bring your expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this critical mission. The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements.  In support of this effort the System Administrator will work as part of a team providing a variety of tasks to the US Navy to include: system administration, virtual machine creation and Video Management System monitoring, and compliance checks. This position is based out of the Washington Navy Yard. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. In this role, you will:- Provide System Administration support for CAD911 system in the Regional Dispatch Center in Washington DC.- Perform Active Directory Account management.- Analyze, evaluate, and document Security Technology Implementation Guides (STIGs).- Evaluate, develop, or implement procedures regarding project documentation and development.- Install monthly Microsoft Updates- Monitor backups (using Dell Networker / Data Domain). - Perform VMware administration - responsible for configuration, maintenance, monitoring, and overall support of virtual environment- Configuration, maintenance, patching of ESXi hosts- Install Oracle database updates as needed- Configure, maintain, STIG layer 2 and 3 switches- Troubleshoot HW to include servers, switches, kvm, etc.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 54334
Work Location CA-ON-Toronto
If you thrive on high profile and challenging projects supporting the Canadian Government at all levels, to include both civilian and military agencies – then Serco Canada has a great opportunity for you!  The Director of Contracts will be part of a dynamic team, committed to supporting our clients at the Federal, Provincial and Territorial level to make government services more efficient and responsive to the needs of citizens.  Bring your expertise and collaborative skills to make a significant impact towards the delivery of vital services to the Canadian Government, at all levels. The professionals at Serco Canada advise our customers, as well as design, integrate, and deliver solutions that transform how clients achieve their missions and advance government efficiency. We help tackle the big, complex problems of our interconnected world in the areas of defence, citizen services, and transportation. We are a trusted partner of governments, delivering superb public services that transform outcomes and make a positive difference for our fellow citizens. You will be part of a 10-12-member team that works closely with the customer and other Serco teams to deliver services supporting the customers’ needs.  Natasha McLean is the Vice President for this Business Unit and leads this team that supports Employment Transformation Services, Driver Education Services and military units in Goose Bay and Moose Jaw.  In this role you will: - Negotiates complex commercial and Canadian government agreements, as well as consortium, joint venture, non-disclosure, and teaming agreements- Pre-award: Performs detailed reviews and risk analyses on RFPs and contractual language supporting bid/proposal preparation and management, such as review, development, and identification of appropriate contracting model and/or terms and conditions, leading contract negotiations and providing other support and guidance, as required, to the proposal team- Post-award: Reviews and manages contractual obligations of the company to ensure that all terms and conditions are met, working with different contract types (FFP, T&M, Cost Plus and hybrids), modifying contracts and providing other support and guidance for the full life cycle of the contract, as required to the operations team- Acts as the primary contact between the project team and/or business unit and internal stakeholders, to include Contracts, Legal, Business Development, Operations, Finance and Tax, ensuring that the issues associated with these stakeholders are addressed efficiently and promptly- Maintains contractual records and documentation such as workflow of all contract modifications and correspondence, contract status, compliance, customer/partner contact information, status reports and other documents- Analyzes significant, and/or unique contract requirements, special provisions, terms, and conditions to ensure compliance with SACC, current and new laws and regulations, and corporate policies and business unit procedure and communicates results to subordinates- Performs other Canadian-specific contractual responsibilities as assigned
Category
Legal
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54304
Work Location US-VA-Herndon
Serco is a place you can count on, with long-term, government - backed contracts, trusted leadership and loyal colleagues. Serco has an exciting and challenging opportunity for a Sr Manager Ethics & Compliance to support the United States and Canada businesses at our Headquarters in Herndon, VA. You will champion the ethical values of the organization, maintaining, promoting and embedding Code of Conduct and ethics policies across the company through communications, guidance and training materials.  Join the team that promotes, facilitates and embeds compliance across the organization by providing thought leadership, strategic direction and operational toolkits. You will be the subject matter expert in ethics and compliance.  Monitor and mitigate risk facing the organization by ensuring appropriate management action is taken.  Ensure appropriate due diligence is performed on third parties to maintain the integrity of business operations. Conduct or support internal investigations and work collaboratively with business partners to foster appropriate action. Serve as a Company liaison to the Ethics Committee of the Serco Inc. Board of Directors. In this role you will:- Develop, implement and periodically review an annual ethics and compliance plan- Collaborate with leaders to ensure Serco’s Code of Conduct, ethics and compliance processes and key controls are effectively communicated and understood- Create training and communications to ensure that employees, suppliers and third parties are aware of Serco policies and procedures and understand how to report potential violations- Ensure relevant procedures and key controls remain current and reflect statutory and regulatory requirements- Act as an ambassador for Serco’s Code of Conduct, championing Serco’s ethical principles and values and supporting those who work for or with Serco to live up to the ethical standards expected of them- Report to business leaders and executives on key ethics and compliance initiatives- Create an environment that encourages speaking up and ensure when someone does the issue is appropriately dealt with and corrective action is taken as necessary- Conduct and/or oversee timely internal investigations of matters that merit investigation and coordinate with business colleagues to implement remedial measures as appropriate - Supervise Serco’s Speak Up process to ensure it remains free from retaliation- Ensure processes are in place to undertake effective due diligence regarding commercial partners, customers, and suppliers- Compile, analyze, and present Ethics program data to key stakeholders - Implement and manage the Company’s formal Ethics training programs
Category
Legal
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54357
Work Location CA-ON-Oshawa
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 54345
Work Location US-CA-Sacramento
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Sacramento, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- The rate of pay for this position is $34.31 per hour.- A $5,000.00 SIGN ON BONUS!As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-CA-Sacramento
Telework
No - Teleworking not available for this position
ID 54347
Work Location US-AZ-Mesa
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Mesa, AZ! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- The rate of pay for this position is $36.03 per hour. Additional complexity allowance provided.- A SIGN ON BONUS of $5,000.00.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-AZ-Mesa
Telework
No - Teleworking not available for this position
ID 54346
Work Location US-AZ-Mesa
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Mesa, AZ! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- The rate of pay for this position is $36.03 per hour. Additional complexity allowance provided.- A SIGN ON BONUS of $5,000.00.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-AZ-Mesa
Telework
No - Teleworking not available for this position
ID 54343
Work Location US-DC-Washington
Looking for a Project/Program Manager role that will allow you to make a difference every day?  Discover this wonderful opportunity at our Washington, D.C. location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities.  Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  We have an opening for a Project/Program Manager with submarine expertise to support an active contract with the U.S. Navy. In this role, you will:- Be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - Lead program review sessions with customer to discuss cost, schedule, and technical performance. - Provide acquisition management planning and execution support.- Be the single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.- Provide financial and management support to assist in budget development for the contract.Additional responsibilities for the Project/Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performing additional duties and responsibilities as assigned.      
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54327
Work Location US-MA-Ludlow
Looking for a CMM Operator/Programmer-Inspectoropportunity at a place you can make a difference every day?  Discover this great opportunity in our Ludlow, MA location.  Bring your expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this critical mission. Serco has been trusted to deliver critical support services and operate sensitive facilities by military organizations in the US and around the world. We have deep expertise in delivering defense services. At Serco, we recognize that it takes a diverse workforce with unique talents and perspectives to help address and resolve the challenges our customers face. We invite you to explore the career options available at Serco and to consider becoming a part of our dynamic team. In the role of CMM Operator/Programmer-Inspector you will perform quality dimensional and visual inspection and testing of precision machined components by programming and operating CMM equipment in conjunction with using various measuring devices to ensure compliance with engineering specifications. In this role, you will:- Create programs and operate CMM equipment (includes FARO Arm) to inspect parts per engineering specifications.- Verify conformance of high complexity products using various inspection instruments (micrometers, optical comparators, thread gages, dial indicators, hardness tester, multimeter, and cylindrical plug gages).- Read and interpret production travelers and engineering specifications to ensure product conformance at each manufacturing product sequence.- Document part characteristics and measurements.- Record data from inspection files and maintain accurate and legible inspection records.- Attend meetings and provide requested information, as requested.- Maintain safety and quality standards using acceptable housekeeping practices - Recommend/design inspection fixtures or gages for production purposes.- Other occasional work assignments not mentioned may also be required.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Ludlow
Telework
No - Teleworking not available for this position
ID 54332
Work Location US-MT-Kalispell
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kalispell, MT! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - The rate of pay for this position is $32.43 per hour.- A $5,000 sign on bonus.As a member of the Air Traffic Control team, you can expect to:- - Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MT-Kalispell
Telework
No - Teleworking not available for this position
ID 54294
Work Location US-AP-Diego Garcia
Looking for a Operations Supervisor opportunity at a place you can make a difference every day?  Discover this great opportunity in our Diego Garcia International location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission.This position is contingent upon your ability to maintain/transfer your Security clearance.Serco supports the U.S. Space Force as a prime for their Ground-Based Electro-Optical Deep Space Surveillance (GEODSS) contract to manage and obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT).  This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. This optical sensor is employed at three different locations around the world (White Sands Missile Range, New Mexico; Diego Garcia, British Indian Ocean Territory; and Maui, Hawaii) and helps track the objects in deep space orbit (altitude of 10,000 to 45,000 km). You will help operate and maintain three, one-meter telescopes equipped with highly sensitive digital cameras. You’ll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT).  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.In this role, you will: - Manage and direct operations, planning, maintenance and support activities providing 24x7 support for all optical sensor operations functions at the mission location.- Manage and direct sensor mission taskings in accordance with applicable publications and direction.- Manage workforce to operate available sensors during the operational period to meet taskings.- Manage workforce mission scheduling validating routine and special metric taskings, Space Object Identification (SOI) signature gathering and raw video collection, to be accomplished during the operational period.- Review and validate SOI taskings to maximize system accomplishment of daily, weekly, and monthly tasking requirements.- Collect, verify, and report mission workload data.- Manage scheduling, special sensor settings and other special techniques.- Review operations, security events, equipment status, authorized software changes, shift changes, changing of the Zulu day, and any other significant events in an operations log.- Verify sensor and mount calibrations are completed in accordance with applicable directives.- Assure Operators perform operational checkout and pre-mission preparations for mission equipment.- Review operations logs for compliance.- Review post-mission activities, including specified disposition of logs and recorded data.- Act as primary coordinator/reporter of the System Requirements Validation Board.- Process visits requests, badging, provide physical security training, coordinate escorts.- Act as alternate AT/FP Representative.- Comply with all security procedures for OPSEC and COMSEC.- Validate electronic technicians conduct daily operational and performance checkout of equipment and systems.- Train, certify employees performing sensor operations to include initial, recurring and ancillary training.- Develop tactics, techniques, and procedures (TTPs) to meet expanding mission requirements.- Lead Tactics Improvement Proposal (TIP) development and Technical Order system improvement activities.- Provide coordination and controls resources including recording media, safety, and security in support of the site mission.- Perform multiple additional duties and other duties as assigned by the site manager.- Performs other duties as assigned.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IO-Diego Garcia
Telework
No - Teleworking not available for this position
ID 54331
Work Location US-MT-Kalispell
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kalispell, MT! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - The rate of pay for this position is $32.43 per hour.- A $5,000 sign on bonus.As a member of the Air Traffic Control team, you can expect to:- - Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MT-Kalispell
Telework
No - Teleworking not available for this position
ID 54330
Work Location US-MT-Kalispell
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kalispell, MT! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - The rate of pay for this position is $32.43 per hour.- A $5,000 sign on bonus.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MT-Kalispell
Telework
No - Teleworking not available for this position
ID 54245
Work Location US-VA-Herndon
Communications Specialist, MSEP2022-54245 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Ensure communication promotional materials are at events; coordinate logistics including calendar invitations for quarterly webinars, pulls various ad hoc reports in the tracking system as provided by Government and creates and sends monthly talking points- Conduct other webinars on an ad hoc basis; prepare an MSEP strategy- Prepare an MSEP monthly report, assist with the development of MSEP promotional materials- Support annual Partner Meeting planning, preparation and execution activities; creates marketing collateral for and assists Outreach Specialists with MSEP partner recruitment communications- Collaborates with workforce training team to provide staff training and training materials.- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54257
Work Location US-VA-Herndon
Partner Specialist, MSEP2022-54257If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54256
Work Location US-VA-Herndon
Senior Partner Specialist, MSEP2022-54256 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54253
Work Location US-VA-Herndon
Potential Partner Specialist, MSEP2022-54253If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Vet partner applicants including pre-interviews and official interviews set up for the government SECO team- Record and document information collected during those interactions- Assess potential partner based upon standard criteria and ability to report military spouse employment activity- Answer calls and returns communication from companies interested in becoming partners and other inquiries submitted through the MSEP Career Portal- Conduct new partner orientation along with government personnel- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54310
Work Location US-VA-Herndon
MSEP Operations Manager2022-54310 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections.The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Lead MSEP team members with daily activities in a fast-paced, high-performing collaborative team- Perform QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan- Work within a team-dynamic to guide mutually beneficial partnerships, reengage established partners, track partner initiatives, conduct new partner screening/assignments- Work closely with Strategic Communications to provide talking points for partner and installation call- Liaise with the Government on reporting, partner initiatives, and track any portal issues- Research, recruit, and onboard federal, for profit and nonprofits partner organizations into MSEP- Build and maintain relationships with federal, profit and nonprofit organizations, government representatives and external stakeholders- Support event coordination for annual partner event to include collecting and tracking partner registrations, participate in all planning calls, assisting in development of event theme and topics for speakers- Assist with partner agency data reporting processes- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54311
Work Location US-VA-Herndon
Operational Research Analyst, Strategic Initiatives (SI)2022-54311 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Preform research pertinent to Strategic Initiatives as directed by the Government; performs statistical analysis- Apply existing operational knowledge, program data, internal and external factors, research findings, and costs to produce task outlines, task timelines, and ROMS for research and implementation efforts.- Write executive summaries, white papers, briefs and requested documentation- Present findings and information orally and in writing.- Identify areas of change management.- Identify resources and skills necessary for strategic initiative implementation and success.- Provide thought leadership and evidence-based courses of action and recommendations.- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54303
Work Location CA-NL-N/A
 Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Shall assist in training of Air Traffic Control personnel.- May be required to assume the duties of Lead Terminal Controller as applicable.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.- Effective communication skills and ability to work cross functionally within the organization.- Excellent collaborative and organizational skills.- Strong degree of integrity and judgment.- Willing to take ownership for the outcomes of tasks within scope of responsibility.- Strong planning, coordination, execution and analytical skills. - Proven ability to meet deadlines and changing priorities.
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 53871
Work Location US-AZ-Chandler
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Chandler, AZ! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer: - The rate of pay for this position is $33.95 per hour. - Additional complexity allowance provided.- $5,000 SIGN ON BONUS. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-AZ-Chandler
Telework
No - Teleworking not available for this position
ID 54236
Work Location US-CA-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. This position is a hybrid work schedule- 90% on-site, 10% work from home. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 54287
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports.- Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies.- Prepare presentations to report analysis findings as well as program/portfolio status.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54285
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Responsible for evaluating and preparing system engineering and technical analysis documentation to include: Software Requirements Specifications, Software Design Specifications, Software Installation Guides, and User manuals for a complex integrated Enterprise Management suite of High Performance Computing SW solutions.- Must utilize systems engineering experience in carrying out functions, including configuration and resource management, quality assurance, and software integration, acquisition, and testing.- Must contribute to the development of System Engineering plans, Initial Capabilities Documents, Requirements Specification, an Interface Control Documents.- Will also need to record and display internally developed solutions through development of deep-dive documents, flow charts, layout, as well as diagrams.- Qualifications must include: BS degree in Computer Science, Engineering or a related subject.- Proven working experience in installing, configuring, and troubleshooting Unix/Linux based environments.- Solid experience in administration and performance tuning of application stacks (e.g. Tomcat, JBoss, Apache, Ruby, NGINX).- Experience with virtualize and containerization.- Experience with monitoring systems.- Experience with automation software (e.g. Ansible, Puppet, Salt).- Solid scripting skills (e.g. shell scripts, Perl, Ruby, Python).- Solid network knowledge (OSI network layers, TCP/IP).
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54284
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Software Systems Engineer with a focus on architecture and engineering tradecraft documentation to include: HW modeling, system power and bring-up sequences, state degradation diagrams, reliability and availability block diagrams, telemetry data flow and collection requirements, interdependency and HW/FW/SW relationship diagrams.- Must utilize systems engineering experience in carrying out functions, including configuration and resource management, quality assurance, and physical and software integration, acquisition, and testing.- Must contribute to the development of System Engineering plans, Initial Capabilities Documents, Requirements Specification, and Interface Control Documents.- Will also need to record and display internally developed solutions through development of deep-dive documents, flow charts, layout, as well as diagrams.- Qualification must include: BS degree in Electrical Engineering, Computer Engineering or a related subject. - Proven working experience in installing, configuring, and troubleshooting Unix/Linux based environments, Solid network knowledge (OSI network layers, TCP/IP).
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54283
Work Location US-MD-Columbia
If you love high profile and challenging software systems engineering projects supporting the US Government, Serco has a great opportunity for you! Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval.In this role, you will:- Perform as the highest-level technical expert, providing both internal and external consulting services. - Work independently on advanced systems/software analysis projects. - Develop and may conduct training programs. - Remain current in operating systems/software analysis technological developments and applications. - Recommend future direction or projects to management. - Provide expertise and direction in the development or modification of complex software programs to enhance an operating system. - Support the government Software integration lead in all aspects of the project lifecycle, requiring technical expertise as well as documentation and leadership skills. - Develop, conduct AOAs and document a large system’s software architecture. - Forge relationships across the PMO and development teams is crucial for successful operation.
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54281
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Ability to integrate, install, configure, upgrade, compile, and support COTS/GOTS software. - Generate documentation for the full software stack. - Update software for sustainment support. - Basic Linux system administration skills and shell scripting. - Execute test codes for characterization of software performance. - Provide software product ownership for HPC tools.  - Working knowledge of CM tools, web documentation, and issue tracking. - Ability to work in a fast paced environment and switch between various architectural paradigms. - Develop software tool plugins in the language in which the tools are written. - Determine the optimal, or best available, HPC configuration for customer needs.- Experience using the Unix CLI - Experience performing System Administration tasks including installation, configuration, and sustainment of various COTS/GOTS software in a large scale HPC Unix environment 
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54279
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Perform as the highest-level technical expert, providing both internal and external consulting services. - Provide technical design and architectural leadership, including documenting and diagramming the logical, physical, and process views. - Define network strategy with respect to technology domain standards and design goals. - Develop and maintain network roadmaps, which include product selection, versions, upgrades, projects and milestones. - Conduct research focused on identifying emerging technology solutions that reduce costs, increase efficiencies, provide more value, provide more capabilities, reduce risks, and increase security. - Lead efforts for network technology evaluations, which involves identifying a weighted feature matrix for a specific need and evaluating and scoring products against the desired features. - Research activities include readings, proof-of-concepts (POCs) and lab testing. - Communicate leading practices by giving presentations, working with program/project teams, and authoring content aimed at educating others about standards, strategies, and other defined leading practices.
Category
Other
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54286
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing, and user documentation. You will write and edit technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. You will create code documentation for software; produce implementation guides and end-user guides for capabilities; provide field, data definition, and data flow documentation and format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources. In this role, you will:- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications- Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents- Gather technical information, prepares written text- Maintain a current internal documentation library- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.- Prepare and maintain operations documentation, user guides and manuals and technical publications- Work with developers to produce quality documentation and training materials- Work on all phases of documentation- Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity- Prepare reports, responses, and briefings targeted to a wide range of audiences- Coordinate layout and design of documents- Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers- Under general direction, write technical copy for various types of documents for a program/project of similar complexity- Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources- Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems- Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information- Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies- Apply technical manual standard NSA DS-89 to work product.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54282
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a contract providing technical expertise for our national defense.  Our team provides sound engineering expertise and advice in the High Performance Computing arena on exciting projects. You will be part of a team that works closely with the customer to deliver engineering and technical expertise with an emphasis on high performance computing architecture, technical configuration management, and overarching hardware/software requirements. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success!In this role, you will have high end network expertise using Juniper.  You should have the following capabilities: - HPC Architecture: Requirements work, system design, and architecture; Architecture documentation, to-be plan planning, transition planning- Technical Configuration Management: Technology Roadmap planning- Overarching H/W Requirements: Technical CONOPS, use cases, and pilot plan development- Familiarity with IC Cloud Computing to include:- Familiarity with the mission platform, the broad range of Capabilities products and services, and the functionality of the IC Cloud.- Experience with researching, developing and documenting best practices related to migration and transformation of existing products to new IT hosting technologies.- Experience with guiding and managing the risks associated with these migrations.- Experience with researching and provide guidance related to the NSA IT security requirements.- Experience developing briefings on technical topics relating to the migration process.- Experience with DoD 500 Phase A activities (requirements gathering, analysis of alternatives, DoDAF, cost estimation, scheduling, etc).   
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54280
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications- Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents- Gather technical information, prepares written text- Maintain a current internal documentation library- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.- Prepare and maintain operations documentation, user guides and manuals and technical publications- Work with developers to produce quality documentation and training materials- Work on all phases of documentation- Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity- Prepare reports, responses, and briefings targeted to a wide range of audiences- Coordinate layout and design of documents- Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers- Under general direction, write technical copy for various types of documents for a program/project of similar complexity- Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources- Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems- Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information- Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies- Apply technical manual standard NSA DS-89 to work products- Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract- Work independently preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods- Act as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required- Review work products of others for compliance with technical manual NSA Data Standard (DS)-89
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54276
Work Location US-FL-N/A
If you are a security engineer with at least two years of experience and want to be a part of a larger collaborative team, Serco has a great opportunity for you! This Security Engineer will not only have thorough demonstrative security operations experience, but also have a sound understanding of information security principles, independent thinking, analytical skills, technical knowledge, and the ability to maintain quality service standards set by the organization.  If you also possess a fundamental knowledge of cloud technologies, then you would be our ideal candidate.Serco has a robust information security program that includes analyzing, triaging, and handling security events; deploying and maintaining security infrastructure; troubleshooting security-related issues; provisioning accounts and access; identifying, reporting, and remediating vulnerabilities; performing incident response activities; and documenting processes, procedures, and systems. Our team works closely with other Serco teams to support these efforts. In this role, you will:- Operate within a team that takes responsibility for effective analysis, triage and handling of security information and events- Maintain, update, patch, and enhance information security infrastructure to ensure optimal operational state- Demonstrate proficiency in recognizing and onboarding new data sources into a SIEM, analyzing the data for anomalies and trends, and building dashboards highlighting the key trends of the data.- Provision privileged accounts and fulfill access requests- Perform vulnerability, configuration, and compliance assessments- Create and maintain documentation of IT security procedures, processes, configurations, and diagrams- Verify that systems, networks, and infrastructure meet baseline security standards as defined by the industry- Coordinate efforts and manage interactions with vendors- Support security policies and procedures by recommending steps for the IT team to take, to achieve a more secure environment- Conduct research to keep abreast of latest security issues to anticipate incidents and reduce their likelihood- Have a deep understanding of information technology concepts, cloud computing methodologies (i.e., IaaS, PaaS, & SaaS)- Participate on project teams - Perform other duties as assigned
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AL-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54237
Work Location US-VA-Alexandria
If you love high profile and challenging programming projects supporting the US Navy - Serco has a great opportunity for you! This ColdFusion Developer will be on a dynamic team, providing information system support at our Alexandria, Virginia location. Bring your expertise and collaborative skills to make an impact with our US Navy clients. The position is contingent upon your ability to obtain and maintain a DoD Secret level clearance pre-employment. Serco supports the US Navy with the Government Owned, Contractor Operated (GOCO) Project Management System – Extranet Sites (PMS-ES) information system. PMS-ES was purpose-built to meet the data and workflow management needs unique to Navy acquisition programs and provides the ability to securely transmit and process information and data deliverables across the various ship design projects, activities, processes, and functions.  You will be part of a 14-member team that works closely with the customer and will be responsible for web application development including integration with database systems, custom configuration of web interfaces, development and modification of web layouts, and developing ad hoc software to extend system functions. In this role you, you will:- Design and develop CF applications for PMS-ES.- Contribute to all phases of the software development life-cycle.- Write well designed, testable, efficient code.- Conduct Software analysis, programming, testing, debugging activities and maintenance.- Develop application codes for programs, technical designs for application development and recommend changes to improve established CF application processes.- Identify production and non-production application issues, develop solutions, and implement necessary changes.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 54242
Work Location US-VA-Herndon
Senior Partner Specialist, MSEP 2022-54242If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Provide mentorship to new MSEP Partner Specialists- May provide input to MSEP staff training, communications, and partner events- Perform QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54255
Work Location US-VA-Herndon
Partner Specialist, MSEP2022-54255If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54254
Work Location US-VA-Herndon
Partner Specialist, MSEP2022-54254If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Establish and maintain routine communications with partner points of contact via telephone, webinars, briefings, events and email- Respond to any partner and is not limited by region or industry sector- Serve as a liaison to make spouse employment connections- Identify partner hiring needs, employment qualifications and application process- Focus on relationship building with partners across the partnership while answering questions and providing updated information- Assist partners on how to improve their military spouse recruitment, hiring, employee tracking and reporting- Provide Career Portal assistance and training- Collaborate and communicate with program staff- Providing partner expertise and employment needs to program team and management- Enter communication engagement into a tracking system including company information for the partner directory- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54252
Work Location US-VA-Herndon
Outreach Specialist, MSEP2022-54252 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Recruit, manage and track communication and interaction with potential MSEP partners to facilitate SECO awareness and support, development of HR relationships and dissemination of SECO and Military OneSource information- Connect with potential MSEP partners to identify the skills and qualities they are looking for in a potential military spouse employee- Attend outreach events in person as well as virtual events- Participate in planning sessions for outreach events- Share employer information and collaborates with data analysts, installation specialists, MSEP Potential Partner Specialists, Job Search Navigators, and Federal Employment Navigators to identify good-fit potential MSEP partners and POCs- Enter communication information into a tracking system; create after trip reports after attending outreach events- Perform QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan.- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54248
Work Location US-VA-Herndon
Job Search Navigator, MSEP2022-54248  If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Review job openings of employers in the Military Spouse Employment Partnership to find positions that best fit interests and qualifications of spouses- Identify potential matches between the spouse and MSEP employers based on the spouse's geographic location, education, experience and career goals- Develop and share a list of customized job leads to assist military spouses in their search for employment; create Career Journey Maps containing MyCAA opportunities with MSEP partner hiring needs and opportunities- Liaise on behalf of the military spouse with Career Advisors, Career Coaches, MSEP Partner Specialists, and MSEP partners- Collaborate with Federal Employment Navigators, Outreach Specialists, and Data Analysts to research and identify good-fit potential partner profiles based on existing partners, hiring patterns, military spouse characteristics and relevant data sets; document hiring trends among MSEP partners- Identify and communicate hot jobs to military spouse matches and Career Advisors, Career Coaches, Installation Specialists, Outreach Specialists for awareness and distribution to respective stakeholders- Collaborate with Communications Specialists on marketing, web, and social media materials regarding Job Search Navigation services- Interface with MSEP partners, military spouses, and installation personnel to promote and increase awareness of Job Search Navigator services- May assist with ad hoc webinars and program briefings upon request; track and report requests and assistance provided; enter data into tracking system- Performs QC Inspector tasks as assigned and performs QC activities in accordance with the quality management plan- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54197
Work Location US-VA-Herndon
Event Planner, Special Events2022-54197If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Assist the Strategic Communications and Event Manager with the administration of events. - Coordinate virtual platform licensing.- Prepare and assist guest speakers.- Perform logistics activities for in-person and virtual events.- Provide event status updates and reports.- Collaborate with other government and private sector contractors and staff regarding event details and logistics.- Meet required deadlines according to plans and program milestones and objectives.- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54243
Work Location US-VA-Herndon
Communications Specialist, MSEP2022-54243  If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Ensure communication promotional materials are at events; coordinate logistics including calendar invitations for quarterly webinars, pulls various ad hoc reports in the tracking system as provided by Government and creates and sends monthly talking points- Conduct other webinars on an ad hoc basis; prepare an MSEP strategy- Prepare an MSEP monthly report, assist with the development of MSEP promotional materials- Support annual Partner Meeting planning, preparation and execution activities; creates marketing collateral for and assists Outreach Specialists with MSEP partner recruitment communications- Collaborates with workforce training team to provide staff training and training materials.- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54249
Work Location US-VA-Herndon
Master Trainer, Career Center2022-54249If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Prepare staff training curriculum in accordance with policies and procedures, applying principles of adult learning theories- Deliver training in-person and virtually for staff, military spouses, active and potential partners, and other stakeholders as requested- Administer staff exams as required- Update training materials to reflect changes- Assist in operational planning and implementation- Assist supervisors, managers and QC Specialists in identifying and implementing corrective actions- Provide input to staff scripts and coaching packages- Remain current on resources available program staff and military spouses related to education, employment and wellness, sharing information across the enterprise- Assist staff in preparing standard and ad-hoc webinar and briefing materials- May provide information for social media and marketing materials- Enter data in a tracking system- Assist staff in preparing standard and ad-hoc webinar and briefing materials- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54247
Work Location US-VA-Herndon
Installation Specialist, MSEP2022-54247If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Maintain communication with installation POCs and fosters relationship building- Make the connections and provides introductions for partners with employment initiatives and opportunities- Provide installations with information as it pertains to SECO and the DoD- Enter communication engagement into a tracking system- Performs QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54246
Work Location US-VA-Herndon
Federal Employment Navigator, MSEP2022-54246 If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.   The Military Spouse Employment Partnership (MSEP) is a component of MOS SECO. The MSEP is made up of more than 335 partners that represent a diverse portfolio. Though the majority of the partners are employment partners some primarily provide resources for military spouses and their families. As the partnership continues to grow, the needs of the partners evolve based on the size of the company, hiring needs, company culture and other factors. Therefore, personnel should be adaptive to the needs of the MSEP Partner. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Maintain communication with Federal Government MSEP partner POCs via telephone, webinars, briefings, events and email and fosters relationship building- Identify Federal Government MSEP partner hiring needs, understanding the position description, conditions of employment, desired qualifications and application details- Identify potential matches between Federal Government MSEP partner hiring needs and individual military spouse based on the spouse's location, education, experience and career goals- Develop and share a list of customized federal job leads to assist military spouses in their search for federal employment- Make the connections and provide introductions for federal agency MSEP partners with employment initiatives and opportunities- Provide SECO Career Center staff information as it pertains to military spouse federal employment- Collaborate with Communications Specialists on marketing, web, and social media materials for the Federal Employment Concierge Service- Interface with DoD and military installation personnel to promote and increase awareness of Federal Employment Concierge Service- May assist with ad hoc webinars and program briefings upon request; provide support in the form of Federal resume development- Interview preparation and Career Coaching appointment assistance as requested- Enter all Federal Employer requests and military spouse assistance into a tracking system- Performs QC Inspector tasks as assigned and performs QC activities in accordance with the Quality Management Plan- Other duties may be assigned.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54268
Work Location US-VA-Herndon
Master Trainer, MSEP2022-54250If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life. Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections. You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.  In this role, you will be responsible for:- Prepare staff training curriculum in accordance with policies and procedures, applying principles of adult learning theories- Deliver training in-person and virtually for staff, military spouses, active and potential partners, and other stakeholders as requested- Administer staff exams as required- Update training materials to reflect changes- Assist in operational planning and implementation- Assist supervisors, managers and QC Specialists in identifying and implementing corrective actions- Provide input to staff scripts and coaching packages- Remain current on resources available program staff and military spouses related to education, employment and wellness, sharing information across the enterprise- Assist staff in preparing standard and ad-hoc webinar and briefing materials- May provide information for social media and marketing materials- Enter data in a tracking system- Assist staff in preparing standard and ad-hoc webinar and briefing materials- Other duties may be assigned
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 54233
Work Location US-MD-Columbia
 If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports.- Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies.- Prepare presentations to report analysis findings as well as program/portfolio status.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 54232
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your Engineering expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Analyze user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications.- Analyze system requirements and leads design and development activities.- Guide users in formulating requirements, advise alternative approaches, and conduct feasibility studies.- Provide technical leadership for the integration of requirements, design, and technology. Incorporate new plans, designs, and systems into ongoing operations.- Develop technical documentation.- Develop system Architecture and system design documentation.- Guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans.- Interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts.- Hold ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.- Communicate with other program personnel, government overseers, and senior executives.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position

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