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Search Results Page 13 of 18

ID 48423
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Senior Strategic and Operational Logistics Planner develops, presents, and executes logistics plans and forecast long- term resource requirements in support of the USARCENT Campaign Plan and long-term operational strategy. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Senior Strategic and Operational Logistics Planner, you will:- Plan and forecast are presented generally free of errors and receive minimum complaints from recipient as to timing, content, or style.- Be responsible to synchronize various logistical operations within the USARCENT Logistics Branch (G-4) and coordinate with the logistics operations team. - Consistently represent G-4 at various events and assists G-4 Logistics Branch tasks not normally within scope of work when workload or suspense demand as such.- Coordinate and interpret USARCENT joint logistics system requirements with logistics managers in the USARCENT AOR, Air Mobility Command (AMC), Defense Logistics Agency (DLA), Material Management Center (MMC), Theater Support Command (TSC), USCENTCOM, Logistic Support Agency (LOGSA), and deploying units/installations to maximize logistics performance and leverage the joint systems’ unique capabilities. - Coordinate with USARCENT and higher and supporting commands (to include supporting contractors) on emerging logistics operations to ensure that USARCENT logistics operational processes and procedures continue to operate effectively. - Apply knowledge gained to serve as a resource to others on USARCENT logistics operational processes and procedures. - Assist with the development of operational level logistics Concepts of Operations (CONOPS), OPORDs, and associated annexes. Review CONOPS, OPORDs, and associated annexes for accuracy and compliance and submit to Director, Plans and Exercises, prior to established suspense with minimum errors. - Monitor theater logistics policies. Provide weekly updates to the Director, Plans and Exercise Branch.- Maintain Combat Service Support (CSS) situational awareness through all means of information systems, battle command systems, and CSS Command & Control (C2) information systems. - Provide alert promptly of any possible issues that should be addressed.- Monitor theater logistical priorities through attendance at various USARCENT daily operation updates and staff meetings.- Provide weekly updates to the Director, Plans and Exercise Branch.- Maintain continuous liaison with other staff directorates, contractors, and commands within the AOR. Provide weekly updates to the Director, Plans and Exercise Branch.- Participate in all required USARCENT exercises and deployments.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Logistics
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48422
Work Location US-AE-Kuwait
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Human Resource Specialist (Kuwait) prepares and routes administrative matters of all types pertaining to USARCENT Fox Company and the appropriate staff elements. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Human Resource Specialist (Kuwait), you will:- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Rely on instructions and pre-established guidelines to perform the functions of the job. - Work under immediate supervision. Typically reports to a supervisor or manager.- Prepare and route administrative matters of the appropriate staff elements for all related matters pertaining to the follow command interest programs: Substance Abuse; Suicide Prevention; Combined Federal Campaign (CFC); Army Emergency Relief (AER); Army & Air Force Exchange Service (AAFES); Stars and Stripes; Donations Program and Naturalization Program. - Prepare a variety of command reports relating to personnel, operations and develops/presents information to high level management officials and other authorities. - Review budgetary input as it relates to personnel operations to ensure submissions are complete, current, and accurate.- Assist with administrative functions as needed.- Monitor and track completion of suspense actions and ensure compliance with regulatory guidance.- Recommend and assist with the development of policy updates as regulatory changes occur to ensure all regulations and new guidance pertaining to Human Resources are complied with.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Human Resources
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
KW-Kuwait City-Camp Arifjan
Telework
No - Teleworking not available for this position
ID 48525
Work Location CA-ON-Mississauga
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 48485
Work Location US-CA-San Diego
Serco Inc is looking for a Project Control Analyst to join our team in San Diego, CA. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk for large IDIQ Contract vehicle. The Project Control Analyst is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. Key duties in this role: - Work on detailed EAC preparation and monitoring.- Delivery order pricing.- Contract P&L forecasting.- Contract specific deliverables.- Project setup.- Assist with month end close activities.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48463
Work Location US-IL-Rock Island
Serco is assigned to Zone 2 one of the most active zones in the country ­to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives. PA TAC IV will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role you will:- Independently apply knowledge of management functions, processes, and analytical methods or techniques to gather, analyze, and evaluate information required by program or project managers- Monitor Invoices on large contracts and agreements, and payments of specified expenses- Generate monthly financial status reports and / or assists with updates- Provide Quality Control functions throughout the development and submission of documentation generated, housed, or tracked though any business system- Innovative, with ability to resolve complex issues, strong organizational skills, strong analytical and problem-solving skills, with ability to multi-task in a fast-paced environment- Exceptional communication skills, both oral and written, with the ability to effectively convey information across all organizational levels- Strong customer service focus
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 48400
Work Location US-VA-Herndon
Serco-NA has an exciting opportunity for a Pricing Managerto join our team in Herndon, VA. This position will provide proposal pricing support for large strategic bids, task orders and contract modification proposals to the federal government.  The team focuses on high visibility and high volume bids 20 million plus in volume. Our pricing team believes in maintaining work life balance so you will be cross trained and new assignments are based on individual bandwidth.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will:- Develop, coordinate, analyze, and prepare price proposals and supporting documentation in accordance with government RFPs and Serco corporate policies for cost and pricing. - Help ensure accuracy, adherence, compliance, and maintenance of Serco’s Cost Estimating System. - RFP analysis, establishing pricing volume deliverable schedules, collection of accurate direct and indirect pricing inputs, creation and evaluation of pricing model scenarios, development of cost narratives, peer review of teammates’ proposals, and production of final approved Pricing Volume.  - Consistent coordination and communication with program teams, proposal managers, capture, contracts, sub-contracts, and technical experts.- Coordination of price proposal process from Draft RFP through proposal submittal and FPR
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48436
Work Location CA-NL-Goose Bay
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will: - Provide management of emergency response activities to life or property threatening incidents.- Direct subordinate employees in performance of section tasks and responsibilities.- Ensure all crew members are current with their fitness, medical and training/certification requirements.- Manage, conduct, and participate in fire prevention and firefighter training programs.- Managing platoon inspection, testing, and maintenance of fire service vehicles, systems, and equipment.- Manage and conduct fire engineering programs.- Perform hands on work in support of section service delivery objectives.- Responsible for performance management of subordinate employees, including authority to initiate corrective action in line with HR approval model. - Ensure all assigned deliverables and other reports are completed accurately and on time.- Ensure that standards for the accomplishment of short-term priorities are clearly articulated to staff and that resources are made available to achieve the standard.- Communicate key business objectives to front-line staff.- Alcohol and Drug Tester - Conduct Alcohol and Drug Testing of Serco employees as per the A&D Policy.- Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.  
Category
Logistics
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 48441
Work Location CA-NL-Goose Bay
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Supervises and participates in emergency response activities to life or property threatening incidents.- Supervises/conducts scheduled inspection, testing and maintenance of fire vehicles and equipment.- Supervises, conducts, and participates in fire prevention and firefighter training programs.- Supervises and conducts the inspection, testing, and maintenance of fire service vehicles, systems, and equipment.- Conducts fire engineering training programs.- Direct subordinate employees in performance of section tasks and responsibilities.- Ensure direct reports are current with their fitness, medical and training/certification requirements.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Ensure that standards for the accomplishment of short-term priorities are clearly articulated to staff and that resources are made available to achieve the standard.- Communicate key business objectives to front-line staff.- Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.- Responsible for performance management of subordinate employees, including authority to initiate corrective action in line with HR approval model.- Other related duties relevant to this position as may be required.
Category
Logistics
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 48297
Work Location US-VA-Alexandria
If you love engaging with high profile and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! This Test and Evaluation Engineer/Analyst position will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense at the Pentagon and Mark Center officers in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Customer and Mission: Serco has engineering and program management contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (USD (R&E)). Our subject matter experts shape program engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; Joint requirements development; and inform acquisition milestones and modernization investment decisions. Team and Management Information: You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.In this position you will:- Work with a portfolio of programs to develop their technical strategies, document them in Test and Evaluation Master Plans (TEMPs) and Systems Engineering Plans (SEPs) and ensure that they are reflected in their Request for Proposal and contract- Maintain a pulse of programs via participation in Test & Evaluation, and Systems Engineering Working Integrated Product Team meetings, and systems engineering technical reviews. Document insights and contributions in the form of summaries, trip reports, weekly activity reports, and prep material for subsequent government engagements- Attend key component, subsystem, and system level testing events- Monitor program performance and execution metrics include that include Key Performance Parameters, Key System Attributes, Critical Technical Parameters, and Technical Performance Measures to assess performance-to-plan to inform mitigation activities. Monitor the verification of requirements to ensure the ability of programs to meet the mission vice specification requirements- Lead a team of engineers/analysts in conducting cross-functional, multi-discipline DT&E Sufficiency Assessments and DT&E Performance Assessments, and Independent Technical Risk Assessments that support critical acquisition milestones and engineering decisions; Each assessment will focus on identifying the technical risk within a program’s test plan and/or test results and recommending specific mitigation measures- Evaluate the maturity of new technologies
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48488
Work Location CA-ON-Smiths Falls
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Smiths Falls
Telework
No - Teleworking not available for this position
ID 48414
Work Location US-AE-Kuwait
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Logistics Operations Analyst Kuwait assists and provides sustainment feedback to the G4 cell with the developing, updating and implementation of local and theater policies and procedures concerning distribution operations for all Classes of Supply Quarterly. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Logistics Operations Analyst Kuwait, you will:- Assists the Theater Support Command GCSS-A Sustainment Cell Property Book Lead with monitoring theater priorities for all Classes of Supply weekly, maintains, reviews and updates continuous liaison points of contract with other staff directorates, contractors, commands, and coalition nation liaisons within the ARO on a monthly basis.- Tracks and validates equipment loaned to Coalition Forces under Sponsor Unit’s durative DoD Activity Address (DoDAAC), and maintenance costs through that Unit Identification Code (UIC) through the Theater Support Command GCSS-A Sustainment Cell Property Book Lead Bi-weekly. - Conduct weekly logistics research/trend analysis and presents information using the following websites: GCSS-A, Army Electronic Product Support (AEPs), WEB Visual Information Processing System (WEBVLIPS), Logistics Information Warehouse (LIW), Department of the Army Integrated Logistics Analysis Program (DA ILAP), Federal Logistics Database (FEDLOG), Global Transportation Network (GTN), Radio Frequency In-Transit Visibility (RFITV), and United States Army Publishing Agency (USAPA).- Attend staff meetings and provide concept of support estimates and analysis per organization battle rhythm to maintain situational awareness of the combat and logistics operations and priorities within the AOR.- Assist and provide oversight to Theater Support Command GCSS- A Sustainment Cell Property Book Lead with maintaining uninterrupted operations of material flow of Class I through Class X Classes of supply weekly.- Assist the Theater Support Command GCSS-A Sustainment Cell Property Book Lead with managing and maintaining uninterrupted operations of all Class I through Class X material flow at the Defense Reutilization and Marketing Office (DRMO) weekly- Respond to customer requirements through the Theater Support Command GCSS-A Sustainment Cell Property Book Lead daily for standard, non-standard, and irregularly produced data output and analysis.- Develop, analyze, and report monthly trend analyses to the Theater Support Command GCSS-A Sustainment Cell Property Book Lead that enhance Integrated Distribution Lanes to improve Requisition Wait Time (RWT) and minimize double handling of materiel in theater.- Analyze and provide recommendations for proposed changes to logistics automation and material distribution policies and business processes to determine potential impacts on USARCENT and coalition partners Theater Support Command GCSS-A Sustainment Cell Property Book Lead.- Produce and disseminate Excess Management Metrics Report and Detailed Customer Wait Time (CWT)/Requisition Wait Time (RWT) Metrics for Intra-Theater Referrals every quarter to the Theater Support Command GCSS-A Sustainment Cell Property Book Lead.- Provide updated and accurate open DoDAACs/UICs and LOAs from all classes of supply assistance to military DoDAAC Managers at Camp Arifjan, Kuwait and the MCP at Shaw AFB, SC Bi-weekly.- Assist the Theater Support Command GCSS-A Sustainment Cell Property Book Lead actions to properly close all classes of supply DoDAACs of units leaving theater in compliance with the command policy weekly.- Assist Supply and Services section in processing Exchange Pricing requests through GCSS-A weekly.- Serve as SME in logistics operations and contingency planning and/or multinational logistics operations and the specific multinational programs, such as (but not limited to): Acquisition and Cross-Servicing Agreements (ACSA), NDAA Section 1207 Authority (Coalition Operational Needs Statement (CONS)), Foreign Military Sales (FMS), Excess Defense Articles (EDA), Foreign Excess Personal Property (FEPP), Foreign Excess Real Property (FERP), Lift and Sustain Authority, etc.- Provide recommendations for ways to improve efficiency or minimize costs and readiness impact of logistics activities. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
KW-Kuwait City-Camp Arifjan
Telework
No - Teleworking not available for this position
ID 48440
Work Location US-CA-Victorville
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Victorville, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned The rate of pay for this position is $34.59 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Victorville
Telework
No - Teleworking not available for this position
ID 48484
Work Location US-DC-Washington
Navy Financial Analyst If you love high-profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Navy Financial Analyst will support a US Navy shipbuilding program office in Alexandria, Virginia by monitoring and analyzing multiple lines of accounting looking for efficiencies in acquiring goods and services needed for US Navy ships.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be integrated into the ILS Director support team for PMS 400D and resolving billion-dollar acquisition and programmatic issues impacting US Navy ships under construction and fleet assets In this role, you will: - Input, report and track multiple lines of accounting related to the construction of Navy ships.- Develop and maintain spreadsheet tools to track financial information.- Review reports and information submitted by the ship builder, ensure it is in proper format and provide comments to Navy reviewer.- Assist in identification and resolution of financial discrepancies.- Provide information and assist with developing reports for the program.- Analyze data to identify trends and potential problems to the Program.- Perform additional duties and responsibilities as assigned. 
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48438
Work Location CA-NL-Goose Bay
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Data entry and maintenance of inspections on FDMS.- Participate in firefighting and rescue operations.- Assist in preliminary fire investigations, in reviewing Fire Loss Limiting Engineering Projects, in the inspection, testing and maintenance of Fire Suppression System, and in the monitoring and control of Unit Fire Extinguishers. - Conduct and/or assist in inspection and testing of Fire Alarm Detection System. - Implement and manage a progressive fire department training syllabus IAW statement of work and other applicable documents.- Monitor monthly user section checks of fire extinguishers. - Manage Fire Prevention and Education programs. - Manage building Close-up Inspections. - Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 48469
Work Location US-DC-Washington
Acquisition Logistics Analyst If you love high-profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Acquisition Logistics Analyst will support a US Navy shipbuilding program office in Alexandria, Virginia by reviewing and monitoring acquisition logistics products for Navy ships.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be integrated into the ILS Director support team for PMS 400D and resolve billion-dollar acquisition and programmatic issues impacting US Navy ships under construction and fleet assets In this role, you will:- Analyze and evaluate logistics details providing recommendations to the Principal Assistant Program Managers (PAPM). - Develop evaluation methodology, collect, and analyze the data to determine the extent to which goals, objectives and needs are being met.- Direct the integrated logistics process, developing support policies, procedures, and systems, and providing implementation guidance.- Prepare and implement directives to ensure effective logistics support and establish and enforce standards to ensure that the assigned work force is properly trained and equipped.- Develop, initiate, integrate and manage all logistics actions associated with life cycle management of weapon systems, subsystems, and equipment.- Develop and update ILA, LCSP and other required DoD 5000 series documentation in the Logistics and Sustainment arena.- Prepare and review input to logistics reports, letters, memoranda, contract reports and formal briefings.  - Support program risk identification and management activities. - Coordinate the application of the resources when required.- Develop expertise in assigned areas and their role in supporting overall ship platform.- Develop documentation, reports, and project plans and prepare and may be required to present briefings and staff seminars.- Perform additional duties and responsibilities as assigned.   
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 47059
Work Location US-DC-Washington
Acquisition Logistics Analyst If you love high-profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Acquisition Logistics Analyst will support a US Navy shipbuilding program office in Alexandria, Virginia by reviewing and monitoring acquisition logistics products for Navy ships.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The successful candidate will be integrated into the ILS Director support team for PMS 400D and resolve billion-dollar acquisition and programmatic issues impacting US Navy ships under construction and fleet assets In this role, you will:- Analyze and evaluate logistics details providing recommendations to the Principal Assistant Program Managers (PAPM). - Develop evaluation methodology, collect, and analyze the data to determine the extent to which goals, objectives and needs are being met.- Direct the integrated logistics process, developing support policies, procedures, and systems, and providing implementation guidance.- Prepare and implement directives to ensure effective logistics support and establish and enforce standards to ensure that the assigned work force is properly trained and equipped.- Develop, initiate, integrate and manage all logistics actions associated with life cycle management of weapon systems, subsystems, and equipment.- Develop and update ILA, LCSP and other required DoD 5000 series documentation in the Logistics and Sustainment arena.- Prepare and review input to logistics reports, letters, memoranda, contract reports and formal briefings.  - Support program risk identification and management activities. - Coordinate the application of the resources when required.- Develop expertise in assigned areas and their role in supporting overall ship platform.- Develop documentation, reports, and project plans and prepare and may be required to present briefings and staff seminars.- Perform additional duties and responsibilities as assigned.   
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 48421
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Human Resource Specialist prepares and routes administrative matters of all types pertaining to USARCENT Fox Company and the appropriate staff elements. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Human Resource Specialist, you will:- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Rely on instructions and pre-established guidelines to perform the functions of the job. - Work under immediate supervision. Typically reports to a supervisor or manager.- Prepare and route administrative matters of the appropriate staff elements for all related matters pertaining to the follow command interest programs: Substance Abuse; Suicide Prevention; Combined Federal Campaign (CFC); Army Emergency Relief (AER); Army & Air Force Exchange Service (AAFES); Stars and Stripes; Donations Program and Naturalization Program. - Prepare a variety of command reports relating to personnel, operations and develops/presents information to high level management officials and other authorities. - Review budgetary input as it relates to personnel operations to ensure submissions are complete, current, and accurate.- Assist with administrative functions as needed.- Monitor and track completion of suspense actions and ensure compliance with regulatory guidance.- Recommend and assist with the development of policy updates as regulatory changes occur to ensure all regulations and new guidance pertaining to Human Resources are complied with.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Human Resources
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48420
Work Location US-AE-Kuwait
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Administrative Specialist (Kuwait) prepares and routes administrative matters of all types pertaining to USARCENT Fox Company and the appropriate staff elements. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as an Administrative Specialist (Kuwait), you will:- Conduct qualitative analysis of administrative processes, work operations, and organization efficiency and recommend the application of administrative operating procedures to improve administrative functions to leadership.- Maintain internal USARCENT Fox Company administrative policies, procedures, and documentations to ensure compliance with all regulations and new guidance pertaining to administrative functions.- Monitor and document status of civilian and military personnel actions to ensure actions are requested and processed within the required timeframe and provide status reports on a daily, weekly, and monthly basis as needed via Daily Status Report and Personnel Status Reporting.- Document Government recommendations concerning staffing needs, reassignments, training, performance requirements, and corrective measures based on command leadership guidance.- Receive, sort, review and deliver mail and distribution materials for the office on the day receipt.- Review documents and prepare responses for routine inquiries ensuring responses are 100% free from errors.- Manage and file all office filing records in accordance with The Army Records Information Management System (ARIMS).- Monitor completion of suspense control items and review input for compliance with regulatory guidance.- Serve as graphics developer and maintain office graphics library. - Use graphics and forms software to design and revise forms and presentation media for various reports and audit trails.Security tasks and responsibilities required by this position include but are not limited to:- Maintaining records of personnel security clearances required/granted via Joint Personnel Adjudication System (JPAS) as applicable with a Secret Clearance and having required JPAS training.- Ensuring all classified information is properly accounted for, controlled, transmitted, transported, packaged, disposed, and safeguarded IAW all applicable regulations and guidelines.- Ensuring classified information is only disseminated to persons authorized access to the material and having an established need-to- know.- Maintaining applicable security directives, regulations, manuals, and guidelines, ensuring information is accurate and available for reference.- Responsible for the submission of Personnel Security Investigations (PSI) as directed by USARCENT Fox Company Security manager.- Evaluating requests at the direction of the Security Manager for establishment and maintains and tracks security information files- Serving as the official POC for receiving visitor clearances / accesses. Process access requests to systems through System Authorization Access Requests (SAARs). Process and issue badges to secured buildings via Security Clearance Access Roster (SCAR).- Serving as Agency/Organization Program Coordinator Defense Travel System (DTS) but may not be assigned duties that are inherently governmental.- Monitoring, tracking, and updating Tour of Duty mobilization system requirements as needed.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
KW-Kuwait City-Camp Arifjan
Telework
No - Teleworking not available for this position
ID 48419
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Administrative Specialist prepares and routes administrative matters of all types pertaining to USARCENT Fox Company and the appropriate staff elements. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as an Administrative Specialist, you will:- Conduct qualitative analysis of administrative processes, work operations, and organization efficiency and recommend the application of administrative operating procedures to improve administrative functions to leadership.- Maintain internal USARCENT Fox Company administrative policies, procedures, and documentations to ensure compliance with all regulations and new guidance pertaining to administrative functions.- Monitor and document status of civilian and military personnel actions to ensure actions are requested and processed within the required timeframe and provide status reports on a daily, weekly, and monthly basis as needed via Daily Status Report and Personnel Status Reporting.- Document Government recommendations concerning staffing needs, reassignments, training, performance requirements, and corrective measures based on command leadership guidance.- Receive, sort, review and deliver mail and distribution materials for the office on the day receipt.- Review documents and prepare responses for routine inquiries ensuring responses are 100% free from errors.- Manage and file all office filing records in accordance with The Army Records Information Management System (ARIMS).- Monitor completion of suspense control items and review input for compliance with regulatory guidance.- Serve as graphics developer and maintain office graphics library. - Use graphics and forms software to design and revise forms and presentation media for various reports and audit trails.Security tasks and responsibilities required by this position include but are not limited to:- Maintaining records of personnel security clearances required/granted via Joint Personnel Adjudication System (JPAS) as applicable with a Secret Clearance and having required JPAS training.- Ensuring all classified information is properly accounted for, controlled, transmitted, transported, packaged, disposed, and safeguarded IAW all applicable regulations and guidelines.- Ensuring classified information is only disseminated to persons authorized access to the material and having an established need-to- know.- Maintaining applicable security directives, regulations, manuals, and guidelines, ensuring information is accurate and available for reference.- Responsible for the submission of Personnel Security Investigations (PSI) as directed by USARCENT Fox Company Security manager.- Evaluating requests at the direction of the Security Manager for establishment and maintains and tracks security information files- Serving as the official POC for receiving visitor clearances / accesses. Process access requests to systems through System Authorization Access Requests (SAARs). Process and issue badges to secured buildings via Security Clearance Access Roster (SCAR).- Serving as Agency/Organization Program Coordinator Defense Travel System (DTS) but may not be assigned duties that are inherently governmental.- Monitoring, tracking, and updating Tour of Duty mobilization system requirements as needed.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48417
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Transportation Support Management supports USARCENT’s Strategic Transportation Operations Management. Specifically, this position develops transportation policy and supports movement planning and execution. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Transportation Support Management, you will:- Provide oversight of air, ground and sea movements of forces and sustainment. - Monitor efficiency and effectiveness of theater distribution systems; Manages movement’s requirements validation and lift execution arrangements in Joint Operations Plans and Execution System (JOPES), Time- Phase Force Deployment Data (TPFDD), Trans-Arabian Network (TAN), and Container Management System (CTM), and develops the mobility aspects of USARCENT plans and orders.- Manage all JOPES, TANS, and CTM functions supporting the development, analysis, and movement of Army forces to, from, and within the USCENTCOM AOR, and provide weekly issues reports and updates. - Create, track, update, and maintain execution JOPES, TANS, CTM and TPFDDs for named operations within the CENTCOM AOR and for other contingency requirements with 90% accuracy for daily reports to the Mobility Chief- Execute all changes to execution in JOPES, TANS, CTM and TPFDD data during planning, sourcing, refinement, and validation, including Force Module Development.- Review and make refinements to JOPES movement data on any of the execution or planning TPFDDs. Build new planning TPFDDs as required.- Attend annual TPFDD Conferences at Transportation Command (TRANSCOM), Scott Air Force Base (AFB).- Review, track and process Unit TAC FVUA request for G8 approval. Build Unit Line Numbers for all deployment, redeployment, and rotation Requirements, and project and construct level IV data for force flow modeling.- Monitor and provide in-transit visibility (ITV) of deploying/redeploying forces, equipment, and sustainment and provide status reports on a daily and weekly basis.- Monitor the USCENTCOM Newsgroup for official deployment guidance, information, and requirements from TRANSCOM, USCENTCOM, Joint Forces Command (JFCOM), and force providers. Download information from the newsgroup as slides or background data to support USARCENT Operational Planning (OPT) staff officers in planning the deployment/distribution/redeployment flow to/from the AOR.- Provide weekly analysis, assessments, and courses of action recommendations on military operations in the USARCENT AOR that directly impact ongoing synchronized deployment, redeployment, Joint Reception Staging Onward Movement (JRSO), and sustainment of USARCENT/CFLCC forces**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48416
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Asset Visibility Manager responsible for associating Task Organization Table (TOT) with GCSS-A consolidated Property Listing and exporting the combined data into a MS data base. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as an Asset Visibility Manager, you will:- Serve as the USARCENT Property Accountability Research Cell for the CENTCOM AOR, and provides sourcing solutions for Operational Needs Statements (ONS) to all units within the CENTCOM AOR.- Provide the required resources and qualified personnel, subject to Government approval, to accomplish the functional tasks listed below. While these tasks or requirements are not inclusive, they comprise the majority of tasks that will be performed in the accomplishment of the overall requirement in support of (ISO) Operation Freedom Sentinel (OFS), Operation Inherent Resolve (OIR), and Operation Spartan Shield (OSS) Kuwait.- Assist in the development of overall concept-of-operations and rules-of engagement for effective joint/combined air-and-missile defense operations.- Update the Equipment Common Operating Picture (ECOP).- Produce a monthly Super-COP report containing all equipment recorded in GCSS-A by units within the CENTCOM AOR.- Provide recommendations for approval/disapproval based on theater requirements.- Attend video Tele- conferences with FORSCOM, HQDA, tasked to provide status updates on open ONS requests for the CENTCON AOR.- Produce customer specialized reports requests daily.- Research and verify Equipment-Table of Distribution and Allowances (ETDA) equipment information ISO OEF.- Research and verify Foreign Excess Personal Property (FEPP) packages.- Field questions and provide assistance to PBOs on current HQDA, USARCENT G4 and AMC policy and procedures.- Identify changing trends in property accountability and asset visibility, and reporting trends back to Theater Property Book Officer (TPBO) for resolution.- Assist with vetting Theater Provided Equipment (TPE) that has been entered into the TPE Planner.- Receive Task Organization updates from PBOs within Theater. Maintain the Task Organization Table. Identify all the units that are in Theater.- Identify all the UICs and DUICs units. Identify the command relationships of all units. Identify the Forward Operating Bases (FOBs) on which each of the UICs and DUICs are located.- Utilize the Mobilization Deployment Information System (MDIS), CENTCOM UNIT PATCH CHARTS to track unit command structure and deployment information.- Assist with researching Unit Exception to Policy (ETP) requests for approval recommendations.- Assist in the compliance of the Commander's MTOE and TPE Supply Discipline Programs in accordance with applicable Army regulations. Specifically, enforces the posting of lateral transfer, reporting of battle losses, reporting of receipt of battle loss replacement to higher headquarters, and the accountability of unit's monthly inventories. **Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48415
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Funds Recovery Team Analyst provides financial analysis and advice on the production of written documentation of logistics activities, processes, procedures, and policy. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Funds Recovery Team Analyst, you will:- Provide advice on complex logistical and financial data to support executive level briefings and assists in mission analysis and causative research to provide executive level products on specialized logistical topics. - Assist in providing decision metrics and strategic financial/logistical course of action for optimal Theater support. - Be responsible to maintain a historical archive and situation awareness update capability utilizing proper document management skills for storage and version control. - Maintain the document library on SharePoint, when available, as the authoritative source for executive level products.**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48473
Work Location US-VA-Manassas
Senior Logistics Analyst If you seek a high profile and challenging position supporting US Navy Submarine Acoustics Systems program offices, Serco North America is seeking motivated individuals to join our Maritime Engineering, Technology, and Sustainment Business Unit located near the Washington Navy Yard in Washington, D.C. This position is predominately supported out of our Manassas, VA location.  This position supports the Submarine Warfare Federated Tactical Systems (SWFTS) Program Office at Naval Sea Systems Command.   Bring your leadership, expertise, and collaborative skills to make an impact on the future of our Nation’s security and the safety of our sailors. In this role, you will:- Liaison with program office leadership as well as technical and business and financial leads- Lead a team of logisticians, analysts, financial expert, and program support personnel which directly supports this program office.- Manage program office related tasks - Use EVM techniques and PMI best practices to execute contract requirements.- Work to expand Serco’s support of NAVSEA in various areas.- Support the financial and recruiting aspects of the contract to ensure mission success 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Manassas
Telework
No - Teleworking not available for this position
ID 48472
Work Location US-DC-Washington Navy Yard
Principal Systems Engineer - Naval Nuclear Propulsion If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which requires technical rigor and will build on your current level of expertise, Serco has a great opportunity for you!   SEA 05Z5 supports the design, development, testing, oversight, and procurement of the COLUMBIA Class submarine's Integrated Power System (electrical distribution system and electric drive) and provides engineering oversight of VA and CVN ships service turbine generator (SSTG) control systems.  You will be on a dynamic team working for Serco’s customer in Team Submarine, onsite at the Washington Navy Yard.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. John Cottingham ( linkedin.com/in/johnmcottingham) leads this team as a Navy veteran.   The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will work closely with: - Naval Reactors,- PMS 397, - The shipbuilder, and- Component vendors to ensure the highest standards are maintained.    
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
No - Teleworking not available for this position
ID 48471
Work Location US-DC-Washington
Military Analyst – Fleet Liaison If you love high profile and challenging programing projects supporting the US Navy- Serco is seeking motivated individuals to join our Integrated Cyber Security team to provide Engineering Support Services to our client’s program within PEO IWS 5.0 at the Naval Sea Systems Command, located at the Washington Navy Yard in Washington, DC or Groton, CT.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. The program supports the development of USW combatant capabilities, Theater USW Command capabilities, and TANG events. Systems support will include Acoustic Rapid Commercial off-the-shelf (COTS) Insertion (ARCI) hardware updates and USW Advanced Cross-platform Build (AxB), software capabilities, development of innovative USW tools and techniques (including agile architectures) as well as technical assistance for the software development, integration, test, cyber, and evaluation of the AxB capabilities throughout the build test-build development process. In this role, you will:- Support being a Fleet Liaison and performing analysis of Fleet requirements.- Be part of a team that works closely with the customer and other Serco teams to deliver quality systems.- Perform technical and administrative analysis of fleet requirements.- Report results of analyses. 
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48439
Work Location US-OH-Beavercreek
If you want to work on cutting edge Air Force programs, Serco-WBB has a great opportunity for you!   As a Senior Electronic Warfare Engineer, you will be supporting the Advanced Aircraft Division (AFLCMC/WAC) at Wright-Patterson AFB, Ohio. The Advanced Aircraft Division’s mission is to continuously deliver advanced and innovative capabilities through parallel development, optionality, and competition to deter and defeat threats.  You will be part of the Air Force’s benchmark acquisition team, providing bold and innovative solutions in electronic warfare and test support by working with labs, test organizations, prime contractors, and subcontractors. In this role, you will: -  Utilize your expertise in research, design, development, integration, and testing of all varieties of electronic warfare equipment and countermeasures.- Apply knowledge of threat systems to include RF signal processing designs and techniques, and aircraft countermeasures.- Apply test engineering and test operations expertise for the review of test plans and procedures, integration and test activities, and analysis of test results for all phases of subsystem component and system-level integration and testing.- Support test planning working groups, technical interchanges, lab and flight test events, and day-to-day interactions between test, intelligence, and technology organizations.- Apply systems engineering approach in establishing entrance and exit criteria for significant technical reviews.- Review electronic warfare intelligence data systems and databases and how they are used in programming/reprogramming electronic warfare systems.- Perform technical risk assessments and develop mitigation plans.- Support airworthiness directives and assist in conducting airworthiness assessment utilizing MIL-HDBK-516.- Support development and review of the full range of program documentation.- Support development of contract and document updates.
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 48442
Work Location US-OH-Beavercreek
If you want to work on cutting edge Air Force programs, Serco-WBB has a great opportunity for you!   As a Senior Cost Estimator, you will be supporting the Special Projects Division (AFLCMC/WAG) at Wright-Patterson AFB, Ohio. Full-time or Part-time schedules available for qualified applicants!  The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. You will be part of the Air Force’s benchmark acquisition team, providing critical cost data to program teams and senior leadership for strategic decisions. In this role, you will:  - Provide Cost Analysis and Cost Estimating Support for acquisition programs- Analysis and support will include lifecycle cost estimates, business case analyses (BCA), cost benefit analyses (CBA), economic analyses (EA), cost estimates for Program Objective Memoranda (POM) submissions, and “what-if taskers”- Assist cost estimating team members in developing program definitions needed for cost estimates, including program acquisition strategies, Work Breakdown Structure (WBS), ground rules, assumptions, and constraints- Use cost estimating methodologies, including: parametric cost models, Cost Estimating Relationships (CERs), cost estimating factors, and analogies with complexity factors. - Document and brief cost estimates- Research cost databases/models to support lifecycle cost estimate development- Analyze contractors’ cost proposals and conduct reasonableness checks- Assist in developing acquisition program information, conduct analyses, accomplish staff coordination, and participate in other various Integrated Product Team actions
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 48389
Work Location CA-ON-Toronto
If you enjoy working in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job: Responsible for troubleshooting all system and network related problems while working jointly with the other Application SMEs. This position will be working closely with infrastructure team and with our cloud/hosting providers in supporting mission-critical systems and network environment. Responsible for troubleshooting and resolving all system related problems. This position will be also responsible for the configuration, deployment and management of servers located at multiple Data centres. The ideal candidates have strong ownership and sense of urgency supporting mission-critical business environment. Primary Duties and Responsibilities:- VMware, V centre environment, able to configure, configure, deploy and manage - Windows servers environment (2012 R2, 2016) configure, deployment and management - Redhat RHEL 7.9, 8.x servers configure, deploy and manage - F5 Load balancing day to day management, troubleshooting- Kace system management for end Points - Symantec AV server management - SIEM related tasks management - Troubleshoot system / network issues, and provide Root Cause Analysis (RCA) working effectivity with partners and while collaborating with other IT streams.- Test and deploy necessary fixes and system/network upgrades in collaboration with partners and IT Support - Ensure issues/requests are resolved in a timely manner and in accordance with standard operating procedures - Provide off-hour support to avoid any service impact to the customer.- Test and deploy necessary fixes and application upgrades in collaboration with partners. Off-hour support will be required to avoid any service impact to the customer. - Write manuals for users to describe functionality, installation, and standard operating procedures.- Participate in team-based projects, many of which may be matrix managed.- Provide end-user support when required- Provide end-point support including but not limited to desktops, laptops, AIO, tablets & KIOSKs- Perform other technical duties as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
No - Teleworking not available for this position
ID 48459
Work Location US-IL-Rock Island
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command in Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Serve as a Desk Officer for the LOGCAP Division. - Compiles, maintains, verifies, and interprets data in accordance with plans developed by others.- Analyzes data to identify trends and potential technical and management problems.  Drafts reports of findings along with related documentation for higher level review. - Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. - Performs a variety of tasks. Works under general supervision. - Track Contract Milestones and Schedules as well as performance metrics. - Consolidate reports, facilitate teleconferences, and attend meetings as required. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 48413
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Logistics Operations Analyst assists and provides sustainment feedback to the G4 cell with the developing, updating and implementation of local and theater policies and procedures concerning distribution operations for all Classes of Supply Quarterly. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Logistics Operations Analyst, you will:- Assists the Theater Support Command GCSS-A Sustainment Cell Property Book Lead with monitoring theater priorities for all Classes of Supply weekly, maintains, reviews and updates continuous liaison points of contract with other staff directorates, contractors, commands, and coalition nation liaisons within the ARO on a monthly basis.- Tracks and validates equipment loaned to Coalition Forces under Sponsor Unit’s durative DoD Activity Address (DoDAAC), and maintenance costs through that Unit Identification Code (UIC) through the Theater Support Command GCSS-A Sustainment Cell Property book Lead Bi-weekly. - Conduct weekly logistics research/trend analysis and presents information using the following websites: GCSS-A, Army Electronic Product Support (AEPs), WEB Visual Information Processing System (WEBVLIPS), Logistics Information Warehouse (LIW), Department of the Army Integrated Logistics Analysis Program (DA ILAP), Federal Logistics Database (FEDLOG), Global Transportation Network (GTN), Radio Frequency In-Transit Visibility (RFITV), and United States Army Publishing Agency (USAPA).- Attend staff meetings and provide concept of support estimates and analysis per organization battle rhythm to maintain situational awareness of the combat and logistics operations and priorities within the AOR.- Assist and provide oversight to Theater Support Command GCSS- A Sustainment Cell Property Book Lead with maintaining uninterrupted operations of material flow of Class I through Class X Classes of supply weekly.- Assist the Theater Support Command GCSS-A Sustainment Cell Property Book Lead with managing and maintaining uninterrupted operations of all Class I through Class X material flow at the Defense Reutilization and Marketing Office (DRMO) weekly- Respond to customer requirements through the Theater Support Command GCSS-A Sustainment Cell Property Book Lead daily for standard, non-standard, and irregularly produced data output and analysis.- Develop, analyze, and report monthly trend analyses to the Theater Support Command GCSS-A Sustainment Cell Property Book Lead that enhance Integrated Distribution Lanes to improve Requisition Wait Time (RWT) and minimize double handling of materiel in theater.- Analyze and provide recommendations for proposed changes to logistics automation and material distribution policies and business processes to determine potential impacts on USARCENT and coalition partners Theater Support Command GCSS-A Sustainment Cell Property Book Lead.- Produce and disseminate Excess Management Metrics Report and Detailed Customer Wait Time (CWT)/Requisition Wait Time (RWT) Metrics for Intra-Theater Referrals every quarter to the Theater Support Command GCSS-A Sustainment Cell Property Book Lead.- Provide updated and accurate open DoDAACs/UICs and LOAs from all classes of supply assistance to military DoDAAC Managers at Camp Arifjan, Kuwait and the MCP at Shaw AFB, SC Bi-weekly.- Assist the Theater Support Command GCSS-A Sustainment Cell Property Book Lead actions to properly close all classes of supply DoDAACs of units leaving theater in compliance with the command policy weekly.- Assist Supply and Services section in processing Exchange Pricing requests through GCSS-A weekly.- Serve as SME in logistics operations and contingency planning and/or multinational logistics operations and the specific multinational programs, such as (but not limited to): Acquisition and Cross-Servicing Agreements (ACSA), NDAA Section 1207 Authority (Coalition Operational Needs Statement (CONS)), Foreign Military Sales (FMS), Excess Defense Articles (EDA), Foreign Excess Personal Property (FEPP), Foreign Excess Real Property (FERP), Lift and Sustain Authority, etc.- Provide recommendations for ways to improve efficiency or minimize costs and readiness impact of logistics activities. **Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48412
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Operational Contract Support Planner supports USARCENT, Army Service Component Command (ASCC) as an OCS Planner for specific compartmentalized and non-compartmentalized contingency plans as they pertain to operations within the USCENTCOM area of operations (AOR). Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as an Operational Contract Support Planner, you will:- Assist in the planning, logistics estimates, concepts of support and coordination with joint service component commands and subordinate headquarters. - Use military support plans developed across the operational area and advise on solution for base life support, transportation, engineering, and service-based contracts to mitigate the gap between military capability and that which is needed for full sustainment support.- Analyze contractor performance and make recommendation for revisions as contracts and/or contract requirements proceed through the acquisition life cycle.- Provide advice regarding contract strategies to best accomplish the project and/or requirements acquisition plan. - Provide support to any contract management issue to the point of completions. Generate a report outlining all current problems, what is being done to resolve it, and all issues resolved each week.- Review all orders, policies, etc., for OCS interests and disseminate as appropriate.- Assist with maintaining ASCC (as regards to Contracting Policy) and OCS policy, operational guidance, SOPs, documents, and higher command OCS policies.- Assist requiring activity with the development, review and revision of the contract performance work statements PWS and advise military superiors in analysis of theater requirements.- Assist in establishing and maintaining USARCENT Area of Responsibility (AOR) OCS Common Operating Picture which provides the USARCENT Commander and subordinate commanders a picture of how much money is spent on and/or requirements, the number of contracts supporting a various locations or countries, and the number of contractors supporting contracts by location or country.- Liaise with USCENTCOM, subordinate units and government agencies to integrate contract requirements into an overall contractor concept of support for the USCENTCOM/ operational AOR. Participate in workgroups, boards, and committees to recommend contract efficiencies as it pertains to use in future operations.- Participate in OCS Integration cells to align contract capabilities into a seamless support plan for current operations at operational locations to include remote operational locations.- Travel to emerging locations as needed to determine the scope of work required and shall assist requiring activity with developing performance work statements for base life support, transportation, services, and essential services contracts as required.- Participate in Requirement Review Boards and packet assembly by ensuring the accuracy and completeness of contract submissions and participate in pre-submission analysis to ensure contract submissions are not duplicative to existing contracts.- Review contractor personnel management policies and procedures to ensure 100% compliance with U.S. Statutes and DOD policy and directives.- Assist with contract management of contracts awarded within USARCENT/operational AOR.- Required in all operational phases - Shape, Deter, Seize the Initiative, Dominate, Stabilize and Enable Civil Authority as well as other USG departments and agencies and multinational partners.- Provide recommendations to leadership in alternative acquisition strategies when contracted support shall be required to ensure that adequate resources are available to achieve operations goals.- Ensure relevant and current OCS events are included in Title 10 exercises and participate in exercise planning conferences, develop OCS Master Sequence Event Lists (MSELs), and maintains AOR specific OCS lessons learned.- Demonstrated ability to advise and brief senior leaders on Operational Contracting Support (OCS) equities in support of OPLANs and CONPLANs.- Sign a non-disclosure to work on CRRB packets. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48411
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USARCENT - Serco has a great opportunity for you! This Requirements Review Manager serves as the subject matter expert in operational contract support integration and management to USARCENT/Theater Army and Coalition Forces Land Component (CFLCC) forces. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our armed forces. United States Army Central Command (USARCENT) is the Army Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.   Visit these links for more information about how Serco supports USARCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=usarcent&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) The team has been recognized by the USARCENT and the industry for their outstanding contributions to the contract and program. In this role as a Requirements Review Manager, you will:- Provide guidance and advice to requiring activities, staff and leadership on the development of all requirement packages primarily seeking a contract solution. - provide training and guidance to requiring activities, USARCENT Staff and leadership on requirements development, requirement synchronization, and the requirement review and validation process. - Through independent judgment, initiative and resourcefulness will maintain the overall requirement common operating picture.- Be responsible for reviewing USARCENT requirement packets and ensuring each is complete, in accordance with regulatory and policy compliance and are quality controlled for content, clarity, consistency, accuracy, structure readability, and redundancies. - Provide completed/reviewed packets to the chair and designated review board members five days prior to acquisition review board or requirement review board meetings. - Maintain overall control of each packet providing updates with activities/customers with request for information, packet status, discrepancies and board schedules.- Assist with the validation of all requirement packets. Ensure strict adherence to the USARCENT OCS Standard Operating Procedures (SOPs) when performing the following tasks: administrative and content related reviews, tracking and reporting packet status, RFI tracking and follow up, requesting and tracking corrections to packet documents, and routing packets through the review and approval process.- Collect and consolidate comments and recommendations from reviewers and submit to requirement activities for reconciliation. Advise the OCS OIC, CARB Chair, staff and components of alternative acquisition strategies and non-organic support (e.g., host-nation support, contracted support) as a means to mitigate potential gaps and meet operational requirements and goals/objectives.- Research historical packet records and provide historical data for to support the requirement review process.- Assist with generating and providing OCS reports, requirement review performance metrics and packet processing statistics to USARCENT OCS leadership as required.- Assess the efficiency and effectiveness of the acquisition review process, and provide recommendations to OCSIC leadership on ways to improve processes- Prepare meeting/conference rooms with all necessary materials and supplies within sufficient time of scheduled meeting or event (coordinate with leadership to define sufficient time for scheduled events).- Take meeting minutes and compile an executive summary (EXSUM) during all related contract requirement review boards, working groups and/or meetings.- Process requests for access to the most current web-based requirement generation tool required to process requirements as outlined in the OCS SOP and supporting requirements review and validations SOP.- Assist in maintaining and updating the internal OCS SOPs that includes the detailed steps and processes associated with recurring tasks completed by OCS Requirement Review Managers and the requirements review and validation process.- Interprets contracting and OCS regulations and work directives and determines local action necessary to implement policies, plans, procedures and tools into flow of work.- Sign a non-disclosure agreement to work on acquisition packets.  
Category
Contracts/Subcontracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 48401
Work Location US-VA-N/A
If you would love a challenging position working on projects supporting Centers for Medicare and Medicaid (CMS), then Serco has a great opportunity for you!  Serco, Inc is searching for a ServiceNow Developer/Administrator to work with a dynamic team, supporting our CMS program.  Bring your expertise and collaborative skills to make an impact towards your career.  Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges.  You will be part of a 100+ member team that works closely with the customer and other Serco teams to deliver quality systems. The team has received an Excellent rating and has been recognized by the Department of Health and Human Services for their outstanding contributions to the contract and program. Our  ServiceNow Developer/Administrator will play a key role in maturing the client’s ServiceNow platform, and as a result, the client’s service management practice. This individual will be the technical design lead for ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform.In this role, you will:- Be the chief technical designer for ServiceNow code and architecture, responsible for overall ServiceNow code quality- Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications- Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-server, web services, chatops, email and other relevant technologies- Develop existing and custom applications within ServiceNow including integrations with other applications- Have hands-on experience in Service Catalog/Service Portal modules- Create and use update sets to move customizations between ServiceNow instances- Design for and maintain a highly available and recoverable environment- Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis- Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC- Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated- Work with process managers to fully understand business functionality, pain points, and areas of improvements- Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology- Proactively keep ServiceNow skills current- Manage and lead the development work of vendors and consulting staff- Mentor and share technical knowledge with service management team
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48365
Work Location US-VA-Herndon
If you’re looking for an exciting and challenging Entry-Level Business Process Analyst Position supporting the Centers for Medicare and Medicaid (CMS) contract, then Serco has a great opportunity for you.Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges. The Business Process Analyst I will support the Consumer Communications product line by providing analysis and workflows of existing business processes with the objective of identifying areas for operational improvement and making suggestions for streamlining processes to enable call center staff to efficiently verify and adjudicate consumer attestations related to Health Insurance Marketplace applications. Full-time remote work is currently in effect due to the pandemic. When it is safe to return to work, this role will primarily be located at one of the following Serco CMS offices with option for part-time telework. CMS Offices: Herndon, VALawton, OKLondon, KYRoger, AR  In this role, you will:- Research suspected system defects within an area of responsibility, initiate research, follow up on outcomes, and communicate outcomes to PLM for review and dissemination to key stakeholders- Provide input to process design improvements for area of responsibility- Implement guidance changes that result from Special Projects, Corrective Action Plans or Priority Issue Escalations- Create and maintain process map for area of responsibility; update JIRA Tickets and coordinate among other subject matter experts (SME) to ensure changes don’t have negative impacts to other processes- Assist PLM and operations stakeholders to ensure process compliance, and to collaborate on process improvements- Identify opportunities for new and reinforcement training in area of responsibility based on feedback from operations and from quality performance reports; suggest training needs to PLM- Review new training content and provide input for possible improvements- Research CMS information requests about processes or system issues for area of responsibility and draft summary of research outcomes- Respond to and manage all process guidance escalations for area of responsibility- Write business requirements based on business rules and review related functional requirements development against business requirements- Write business use cases for User Acceptance Testing (UAT), create UAT data and facilitate UAT. - Ensure process compliance and review ESW feedback during (UAT)- Update and maintain Standard Operating Procedures (SOP) to support product line- Research, and draft summaries from research, to support internal and external audits- Other duties as assigned
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48391
Work Location US-AL-Huntsville
WBB/DAC is now part of Serco Serco is seeking experienced professionals interested in supporting the upcoming D3I Domain 2 National Capitol Region – Integrated Air Defense Support (NCR-IADS) Task Order. The ideal candidates for this position are versatile with a broad background and demonstrated ability to produce quality work.  Must be comfortable in a challenging, collaborative, multi-tasking, and dynamic environment collaboratively with customers and colleagues.    D3I Domain 2 provides enhanced Warfighter capabilities to the USASMDC/ARSTRAT mission by contractually supporting the command's efforts to design, develop, demonstrate and integrate products focused on the development of space, missile defense, and high altitude capabilities that enable the Warfighter to effectively support U.S. Strategic Command, other combatant commands, Department of Defense, other services, and other government agencies. Multiple positions and locations offered: Joint Air Defense Operations Center (JADOC) Joint Base Anacostia/Bolling, DCJoint Air Defense Operations Center – Developmental (JADOC-D) at Redstone Arsenal, AL263rd Army Air & Missile Defense Command and Joint Air Defense Operations-Mobile (JADOC-M) at Anderson, SC- Candidates at the JADOC will have experience in Network Administration, Network Management, Hardware/Network Integration, Network Configuration, and Systems Administration for the Ground Circuit Initiative (GCI) networks- Candidates possessing the Cisco Certified Network Associates (CCNA) designation are highly desirable- Candidates with experience as Test Officers responsible for review and configuration boards- Candidates with cybersecurity experience to include vulnerability remediation, RMF Accreditation, STIG application, security testing, and eMASS management, and overall ISSM/ISSO duties- Candidates with Military Operations experience in the BMC4 domain Candidates with experience providing training and role playing to the 263rd Training Resource Officer in all US Army Ground-Based Air Defense Operations- Candidates with Distributed Mission Operations – Air Defense Artillery (DMO-ADA) Program Management experienceIncumbent candidates supporting the Joint Air Defense Operations Center (JADOC), JADOC-Developmental (JADOC-D), or the JADOC Mobile (JADOC-M) are encouraged to apply.  Confidentially understood and respected.  “This position is contingent upon contract award”
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48369
Work Location CA-ON-Oshawa
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 46764
Work Location US-CA-Atwater
Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Atwater, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels.  Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assignedThe rate of pay for this position is $33.84 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Atwater
Telework
No - Teleworking not available for this position
ID 46498
Work Location US-CA-Oxnard
Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Oxnard, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels.  Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $38.89 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Oxnard
Telework
No - Teleworking not available for this position
ID 48346
Work Location US-WA-Oak Harbor
The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program’s mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. This is a telecommute position, but you will be required to report onsite daily. Work is generally performed onsite where working conditions may vary. This position is based out of Whidbey Island WashingtonIn support of this effort the Field Service Engineer (FSE) you responsibilities include:- Installs, troubleshoots, and maintains products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. - Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. - Will be relied upon to determine and recommend which products or services best fit the customers' needs. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WA-Whidbey Island
Telework
No - Teleworking not available for this position
ID 48370
Work Location CA-ON-Toronto
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 48368
Work Location CA-ON-Scarborough
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Scarborough
Telework
No - Teleworking not available for this position
ID 48381
Work Location US-MS-Stennis Space Center
Are you in search of a PART-TIME opportunity that will provide great reward in Stennis Space Center, MS? Serco’s Maritime Engineering, Technology and Sustainment (METS) business unit may be the place for you!  We employ a team of Autonomous Maritime System (AMS) experts based out of Panama City, FL. Our mission is to provide our nation’s sailors with access to cutting edge technology by providing research and development (R&D), prototype integration, and testing and evaluation (T&E) services in maritime environments to include littoral (coastal and riverine) regions along with offshore testing in areas such as the Gulf of Mexico. This opportunity will be seat in the Stennis Space Center, MS. This position is contingent upon your ability to maintain your SECRET level DoD clearance.  Our management staff includes Ephraim McGhee, Sr. Program Manager/Site Lead with over 13 years of DoD contracting/oil and gas industry experience. We welcome talent with skillsets in the platforms we specialize in to provide unique service offerings to our warfighters as they develop, test, and implement autonomous systems to meet critical mission objectives. As the Lead Naval Logistics Analyst, you will perform complex logistics activities in support of the Naval Oceanographic Office (NAVO) within established procedures including data management, shipping & receiving, inventory control and supply maintenance out of the Stennis Space Center, MS location. In this role, you will:- Receive inbound materials and updates Enterprise Resource Planning (ERP) databases containing tracking information to include pricing and part numbers.- Populate required DoD documentation for shipping & receiving activities.- Coordinate with Serco procurements and acquisition analyst team for inbound shipment planning.- Facilitate final delivery to end user customers at NAVO facilities.- Prepare related reports and documentation per NAVO customer request.  - Responsible for managing an offsite warehouse and tracking movement of inventory. - Verify shipping records on incoming and outgoing shipments with bills, invoices, or other records. - Verify materials received are as ordered in relation to quantity and part number.- Prepare all necessary shipment documentation, such as: Bill of Ladings, Pallet Labels, and Packing Lists.- Collect data metrics for order dates, lead time, and delivery.- Work cooperatively with cross functional teams on daily activities.- Perform additional duties and responsibilities as assigned.
Category
Navy
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Stennis Space Center
Telework
No - Teleworking not available for this position
ID 48345
Work Location US-VA-Herndon
Exciting Cloud Architect Opportunity at Serco! Serco-NA is seeking a Cloud Architect to join the Solution Architecture team, providing thought leadership to both industry peers and across a global organization focused on solving mission-critical challenges, leveraging innovative patterns and leading-edge technology.  Reporting to the Chief Architect, you will play a critical role in the technical leadership for initiatives in cloud computing and automation, defining and articulating a cloud-first architecture and implementation strategy across key areas involving data protection, application virtualization, and elastic scalability.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges. This is an example of one of the key programs you will be supporting in this role as well as other enterprise needs.  In addition, you will:- Lead daily discussions and JAD sessions following the AWS Well-Architected Framework, demonstrating the ability to identify which AWS services meet given technical requirements, as well as to define technical requirements AWS-based applications- Specify and validate platform services, tools, and systems thinking as part of architectural leadership and best practices, ensuring that critical applications are designed and optimized for high availability and disaster recovery- Perform analysis and design for complex software systems environments, leveraging the knowledge of cloud services and microservices development, as well as the ability to identify, define, and communicate design tradeoffs
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48329
Work Location US-VA-Herndon
Exciting Cloud Architect Opportunity at Serco! Serco-NA is seeking a Cloud Architect to join the Solution Architecture team, providing thought leadership to both industry peers and across a global organization focused on solving mission-critical challenges, leveraging innovative patterns and leading-edge technology.  Reporting to the Chief Architect, you will play a critical role in the technical leadership for initiatives in cloud computing and automation, defining and articulating a cloud-first architecture and implementation strategy across key areas involving data protection, application virtualization, and elastic scalability.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges. This is an example of one of the key programs you will be supporting in this role as well as other enterprise needs.  In addition, you will: - Lead daily discussions and JAD sessions following the AWS Well-Architected Framework, demonstrating the ability to identify which AWS services meet given technical requirements, as well as to define technical requirements AWS-based applications.- Specify and validate platform services, tools, and systems thinking as part of architectural leadership and best practices, ensuring that critical applications are designed and optimized for high availability and disaster recovery.- Perform analysis and design for complex software systems environments, leveraging the knowledge of cloud services and microservices development, as well as the ability to identify, define, and communicate design tradeoffs.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 48361
Work Location US-WA-Walla Walla
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Walla Walla, WA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $30.75 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Walla Walla
Telework
No - Teleworking not available for this position
ID 48330
Work Location US-DC-Washington Navy Yard
Submarine Acquisition (SWS) Test and Evaluation Manager If you seek an important and challenging position supporting the US Navy’s #1 acquisition program, Serco has a great opportunity for you!  Serco is seeking a highly talented individual with working experience of SSBN Strategic Weapon Systems to support systems Test and Evaluation.  This position will part of a dynamic team supporting Serco’s customer in Team Submarine, working onsite at the Washington Navy Yard in Washington, D.C.  This is an excellent opportunity for a senior SSBN missile technician or former weapons officer. Bring your technical expertise and collaboration skills to make an impact supporting our national security and the safety of our sailors.  Serco supports Naval Sea Systems Command as a prime contractor providing programmatic, logistical, business, and financial management, and technical and engineering support to the various program offices in Team Submarine.  Our team facilitates design, testing, acquisition, delivery and support of submarine platforms and systems. A SECRET Clearance is required to be considered for this position.  You will be part of a 40-member team that works closely with the customer and other Serco teams to deliver quality systems.  John Cottingham, www.linkedin.com/in/johnmcottingham , a Navy veteran with over 20 years of operational experience in submarines, leads Serco’s support of this program.  The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will:- Provide direct support to the APM for Test and Evaluation- Participate in developmental testing and red-team reviews of submarine SWS components- Facilitate timely decisions in the review and adjudication of all design products and written correspondence by the appropriate NAVSEA technical stakeholders, COMOPTEVFOR, Strategic Systems Programs (SSP), UK, Navy Field Activities in accordance with Ship Specifications to meet commitment completion dates- Interface with stakeholders to generate documentation, letters, and packages for official release- Track and report the status of commitments.  Attend weekly commitment and other applicable meetings- Coordinate with other stakeholders to ensure integration interfaces are identified and resolved- Other duties as assigned
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
No - Teleworking not available for this position
ID 48335
Work Location US-TN-Millington
Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  The Office Clerk I will support offices within Navy Personnel Command (NPC) PERS-3 by maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies. This position is responsible for complete and accurate document creation, filing, duplication, and routing, as assigned by the supervisor. Daily support includes scanning documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche in accordance with the SOP. This work involves handling proper handling of Personally Identifiable Information (PII). In this role, you will receive basic training and be a part of a team which:- Accepts correspondence from Fleet and support commands from around the country- Prepares, Validates and Verifies documents for completeness, accuracy and suitability.  Then scans them for entry into a Sailor’s OMPF- Follows strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII)
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 48352
Work Location US-CA-San Diego
Marine Electrician III - San Diego, CA As the Marine Electrician III, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. This position will be based in San Diego, CA.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. As the Marine Electrician III, you will perform the following typical tasks:- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions including troubleshooting and correcting malfunctions.- Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.  - Perform assignments that are not completely standardized or prescribed such as: Construct’s components, subunits, or simple models or adapts standard equipment. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Rely on your experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment. 
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 48280
Work Location CA-ON-Toronto
If you enjoy working in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job: Responsible for troubleshooting all system and network related problems while working jointly with the other Application SMEs. This position will be working closely with infrastructure team and with our cloud/hosting providers in supporting mission-critical systems and network environment. Responsible for troubleshooting and resolving all system related problems. This position will be also responsible for the configuration, deployment and management of servers located at multiple Data centres. The ideal candidates have strong ownership and sense of urgency supporting mission-critical business environment. Primary Duties and Responsibilities:- Define IT Road map for overall Systems (Servers, OS, environment)- Manage the overall Data centre operations related with all systems including Servers, UCS, etc- VMware, V centre environment, able to configure, configure, deploy and manage - Windows servers environment (2012 R2, 2016) configure, deployment and management - Redhat RHEL 7.9, 8.x servers configure, deploy and manage - F5 Load balancing day to day management, troubleshooting- Kace system management for end Points - Management of EMC Data Domain backup systems using Avamar - Management of EMC Unity Storage solution - Manage Cisco AMP- Manage Cisco Tetration - Symantec AV server management - SIEM related tasks management - Supporting Cisco Firepower firewalls- Supporting Cisco 9K switches - Troubleshoot system / network issues, and provide Root Cause Analysis (RCA) working effectivity with partners and while collaborating with other IT streams.- Test and deploy necessary fixes and system/network upgrades in collaboration with partners and IT Support - Ensure issues/requests are resolved in a timely manner and in accordance with standard operating procedures - Provide off-hour support to avoid any service impact to the customer.- Test and deploy necessary fixes and application upgrades in collaboration with partners. Off-hour support will be required to avoid any service impact to the customer. - Write manuals for users to describe functionality, installation, and standard operating procedures.- Participate in team-based projects, many of which may be matrix managed.- Provide end-user support when required- Provide end-point support including but not limited to desktops, laptops, AIO, tablets & KIOSKs- Perform other technical duties as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
No - Teleworking not available for this position
ID 48276
Work Location CA-ON-Toronto
If you enjoy working in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:This role will lead the network team supporting program overall Networking and associated system needs. Responsible for overall network service delivery including but not limited to Data centre, site networks, troubleshooting all system and network related problems while working jointly with the other Application SMEs. This position will be working closely with Servers team and with our cloud/hosting providers in supporting mission-critical systems and network environment. This role will also manage the team of Network admins in the team.  Responsible for troubleshooting and resolving all system/Network related problems. This position will be also responsible for the configuration, deployment and management of network systems located at multiple Data centres and site offices throughout the province. The ideal candidates have strong ownership and sense of urgency supporting mission-critical business environment. Primary Duties and Responsibilities:- Define IT Road map for overall Network Systems (LAN, WAN, Switches, Routers, FW, security systems, SIEM)- Manage the overall Data centre operations related with all network systems including Routers, 9K switches, firewalls, F5 Load balancer, Rack etc. - Cisco firewall (Firepower), config, deploy and management - Palo Alto firewall, config, deploy and management - 9K switches and other Cisco switches config, deploy and management - Cisco Hyperflex Environment, networking piece management- F5 Load Balance config, deploy and management - Manage the MPLS Service provider, site links, LAN, WAN etc - Ensure network availability to 99.9% for critical business operations - VIP Symantec config, deploy and management - Manage Cisco AMP- Manage Cisco Tetration - Symantec AV server management - SIEM related tasks management - Troubleshoot system / network issues, and provide Root Cause Analysis (RCA) working effectivity with partners and while collaborating with other IT streams.- Test and deploy necessary fixes and system/network upgrades in collaboration with partners and IT Support - Ensure issues/requests are resolved in a timely manner and in accordance with standard operating procedures - Provide off-hour support to avoid any service impact to the customer.- Test and deploy necessary fixes and application upgrades in collaboration with partners. Off-hour support will be required to avoid any service impact to the customer. - Write manuals for users to describe functionality, installation, and standard operating procedures.- Participate in team-based projects, many of which may be matrix managed.- Provide end-user support when required- Provide end-point support including but not limited to desktops, laptops, AIO, tablets & KIOSKs- Perform other technical duties as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
No - Teleworking not available for this position

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