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Search Results Page 14 of 17

ID 52211
Work Location US-PA-Philadelphia
If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which will build on your current level of expertise, Serco has a great opportunity for you!   Team Submarine SHAPM supports the design, development, testing, oversight, and procurement of the COLUMBIA Class submarine's Integrated Power System (electrical distribution system and electric drive) and provides engineering oversight of VA and CVN ships service turbine generator (SSTG) control systems. You will be on a dynamic team working for Serco’s customer in Team Submarine at Naval Surface Warfare Center (NSWC) at the Philadelphia Navy Yard. This position can be on-site, or remote, but will require the ability to travel to the Consolidated Test Facility (CTF) Program Office at NSWC Philadelphia for meetings when necessary.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors! In this role, you will:- Assist with CTF budget baseline cost model/presentation materials for annual fiscal year and POM submissions. - Conduct data collection discussions with SME’s to define ground rules and assumptions and building cost estimates for all labor, travel, service contract and material requirements. - Support the informal Analysis of Alternatives for the CTF IEPT cost estimate effort, including working with TPOC’s and SME’s to define top level requirements and begin building foundation of IEPT cost model. - Support the CTF Financial Division in developing standard operating procedures and financial reporting deliverables.- Interface with PMS397/NAVSEA 08 for financial tracking and reporting as it relates to overall COLUMBIA Class Budget and cost needs Leonard Bunch ( linkedin.com/in/leonardbunch) leads this team as a Navy veteran.   The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-PA-Philadelphia
Telework
Yes - May Consider Full Time Teleworking for this position
ID 52251
Work Location US-LA-New Orleans
Join Serco as a MAP Operator in New Orleans, Louisiana! Preview this exciting opportunity here: https://youtu.be/KOLRuH975NM  Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.  You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. Starting pay is $18.00/hr.In this role you will:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid.- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.  
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-New Orleans
Telework
No - Teleworking not available for this position
ID 52246
Work Location US-VA-N/A
Sr. Logistics Analyst Looking for a Senior Logistics Analyst opportunity at a place you can make a difference every day?   If so, Serco has a great opportunity for you!  This Senior Logistics Analyst will be on a dynamic team, supporting Team Submarine from the Hampton Roads, Virginia area.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide logistics and programmatic support to one of our NAVSEA customers. In this role, you will:- Provide daily support to the Integrated Logistics Services Management team.- Coordinate with Logistics Branch Head and field activities to establish funding priorities.- Reconcile spend plans according to Resource Management Plan and weekly status reports.- Do financial tracking, risk management, PEO Metrics, and NTSPs.- Compile and submit Task Assignment Sheets to initiate financial transactions.- Provide biweekly metrics reports to Business Financial Manager.- Track and reconcile In-Service funds obligation and expenditure status.- Provide direct interface with NAVSUP-WSS, NAVSUP-GLS, NAVSUP-FMS, NAVSUP-DLA Contracting and DLA Centers.- Interface between ISEA and NAVSUP for Interactive Computer Aided Provisioning System (ICAPS) in support of Interim Supply Support (ISS) spares procurements. - Review technical data packages as required ensuring procurement of current configuration baseline spares. - Research alternative sources of supply. - Develop agendas for ILS Supply Support Meetings.- Assists NAVSUP in the development of Coordinated Shipboard Allowance list (COSAL) supporting IMAs. - Prepare presentations and minutes. - Coordinate with OEMs ensuring latest configuration part numbers are identified. - Assists NAVSUP in ICAPS provisioning process.- Identify areas of redundancy and utilize DoD standard processes to reduce cost. - Participate in Monthly Backorder Report Telecoms to identify any systemic issues and resolve with NAVSUP-WSS and DLA.- Track and monitor NAVSUP-WSS and DLA Interim Supply Support (ISS) spares contract award and delivery status.- Review and update ILS Plans and coordinate efforts with ISEA Newport and Keyport. - Assist NAVSUP planner in reviewing Depot Level Repair (DLR) candidates prior.- Respond to financial data calls.- Reconcile Spend Plans to match the Resource Management Plans.- Coordinate with the field activities to establish timely receipt of reimbursable funds.- Create, maintain, and update financial databases and spreadsheets, and generate various financial reports as required. Maintain appropriate records and documentation.- Provide financial models and financial statements, apply forecasting techniques, and evaluate performance against budget submissions.- Communicate timely and accurate program status updates to all clients as required.  
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Newport News
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52241
Work Location US-DC-Washington Navy Yard
If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which requires technical rigor and will build on your current level of expertise, Serco has a great opportunity for you!   Team Submarine SHAPM supports the design, development, testing, oversight, and procurement of the COLUMBIA Class submarine's Integrated Power System (electrical distribution system and electric drive) and provides engineering oversight of VA and CVN ships service turbine generator (SSTG) control systems. You will be on a dynamic team working for Serco’s customer in Team Submarine, onsite at the Washington Navy Yard.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors! In this role, you will work closely with:- Naval Reactors- PMS 397- The shipbuilder and component vendors to ensure the highest standards are maintained.  Leonard Bunch ( linkedin.com/in/leonardbunch) leads this team as a Navy veteran.   The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52242
Work Location US-DC-Washington Navy Yard
If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which requires technical rigor and will build on your current level of expertise, Serco has a great opportunity for you!   Team Submarine SHAPM supports the design, development, testing, oversight, and procurement of the COLUMBIA Class submarine's Integrated Power System (electrical distribution system and electric drive) and provides engineering oversight of VA and CVN ships service turbine generator (SSTG) control systems. In this role, you will work closely with: - Naval Reactors- PMS 397- The shipbuilder, and Component vendors to ensure the highest standards are maintained.   You will be on a dynamic team working for Serco’s customer in Team Submarine, onsite at the Washington Navy Yard.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Len Bunch (linkedin.com/in/leonardbunch) leads this team as a Navy veteran.   The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52190
Work Location US-VA-Arlington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  This great opportunity will allow you to take a leadership role in supporting U.S. Navy Weapon System production for our ships and sailors. Join an integrated government-industry team in Arlington, VA to provide technical expertise to management of production material and processes for high tech systems. Use your expertise and collaborative skills to positively impact our national defense and make a difference in support of the world’s greatest Navy. This position is contingent upon your ability to maintain your DoD Secret level Clearance. Serco will provide technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of surface ship missile systems. This mid-to-senior-level position has aspects of defense acquisition production management, systems engineering, and other related skills. In this role you will:- Assist the government Production Manager in maintaining cognizance over production materials, processes, and subcontractors/vendors.- Maintain production schedules. Oversee the transition of assigned development projects into production. Track production rates and quantities. - Assist in management of government furnished equipment, special tooling, and test equipment.- Serve as technical member on production-related technical reviews and panels.- Review, analyze, and recommend the implementation value engineering (VE) into the production process for the purpose of achieving the requirements at the lowest overall cost.- Assist in maintaining technical cognizance over Diminishing Manufacturing Sources and Material Shortages (DMSMS) and obsolescence. Ensure technical merit and timely resolution of these issues via redesign, bridge buys, and/or life of type buys.- Maintain the master schedule of production and sustainment test equipment and upgrade plans and ensure alignment between acquisition programs.- Perform additional duties and responsibilities as assigned.
Category
Military Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 52037
Work Location US-RI-Newport
Join Serco in support of our Defense Service sector and Systems Integration and Installation Business Unit as an Engineering Technician as we grow our DoD business and market share. Exciting New Career opportunity upon our award! This dynamic team will support the Undersea Warfare (USW) Electromagnetic Systems Department (Code 34) of the Naval Undersea Warfare Center Division, Newport (NUWCDIVNPT) performing engineering and technical functions in support of Communication Systems and Electromagnetic Maneuver Warfare (EMW) programs. This is Newport, RI based. In this role, you will:- Support research and review of parts requirements, assemble, update or modify existing assemblies and kits.- Support fabrication of mechanical assemblies, installation kits, mounting enclosures, equipment enclosures, and devices and fixtures for submarine communication systems and EMW systems.- Submarine facilities include NUWCDIVNPT test laboratories, shore communication facilities, submarine training facilities, ranges, and other locations as identified by the customer.- Inspect all material in accordance with Applicable Documents and document the inspection results.- Support fabrication of prototypes, mock-ups, assemblies, kits, and enclosures for communication design testing, demonstrations, proof of concept validation, and exercises.
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-RI-Newport
Telework
No - Teleworking not available for this position
ID 52230
Work Location US-WA-Walla Walla
- The rate of pay for this position is $31.06 per hour.- Addtionally, there is a $1,500.00 sign on bonus.Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Walla Walla, WA! Serco Inc. states. Along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 westernAir Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!  
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WA-Walla Walla
Telework
No - Teleworking not available for this position
ID 52217
Work Location US-TN-Millington
Serco is seeking a motivated General Clerk to join the team in Millington, TN! Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  The General Clerk will support offices within Navy Personnel Command (NPC) PERS-3 by maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies. This position is responsible for complete and accurate document creation, filing, duplication, and routing, as assigned by the supervisor. Daily support includes scanning documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche in accordance with the SOP. This work involves handling proper handling of Personally Identifiable Information (PII). In this role, you will receive basic training and be a part of a team which:- Accepts correspondence from Fleet and support commands from around the country- Prepares, Validates and Verifies documents for completeness, accuracy and suitability.  Then scans them for entry into a Sailor’s OMPF- Follows strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII) The hourly pay rate for this position is $15.00 plus an additional $4.23/hr for Health and Welfare (H&W).
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 52135
Work Location CA-ON-Mississauga
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.  Purpose of the Job:- Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities Management and Supervision:- Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate work-flow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- Leadership: 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral Communication: The ability to express oneself clearly in conversations and interactions with others.- Written Communication: The ability to express oneself clearly in business writing.- Fostering Teamwork: The ability (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing Performance: The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus: The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness: The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing Work: The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management: The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal Credibility: To be perceived as responsible, reliable, and trustworthy. Health & Safety:- Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements.This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 52200
Work Location US-HI-Honolulu
MTST-Technical Instructor–Sonar – Pearl Harbor, HI Serco is searching for a MTST–Technical Instructor–Sonar in Pearl Harbor, Hawaii.   Are you searching for a position where you can have influence every day? The Technical Instructor supports the Submarine Warfare Federated Tactical Systems (SWFTS) Program Office at Naval Sea Systems Command.   As a part of this dynamic team, located in beautiful Hawaii, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Develop operational training for each new build of ARCI, promulgate curriculum to all submarine force training sites, and train Navy instructors.- Deliver A-RCI training to submarine crews in the classroom and aboard submarines.- Support development of A-School and Journeyman Sonar Pipeline training at Naval Submarine School.- Report directly to SLC Director of Modernization Training and advise him on A-RCI training.- Provide training on AN/WSQ-9 to submarine crews and Navy instructors.- Collaborate with Undersea Warfighting Development Center on tactical doctrine.- Provide recommendations to sonar system developers on the scope and content of embedded Sonar training products.- Support ARCI sonar system development at-sea and in the factory.- Provide Modernization Training scheduling information to Training Logistics Element Lead.- Evaluate and provide technical feedback on submarine training systems at locations such as NUWC, Newport and GD-MS Fair Lakes, VA.- Create training curriculum using Microsoft Office products. 
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-HI-Pearl Harbor
Telework
No - Teleworking not available for this position
ID 52197
Work Location US-CT-N/A
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a program manager with submarine expertise to support an active contract with the U.S. Navy in the Groton, CT area.  General Duties- The Program Manager will be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Program will establish and maintain effective relationships with the program manager and the deputy program manager. - The Program Manager will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Program Manager shall provide acquisition management planning and execution support- The Program Manager will be the single point of contact on all contract management support related issues, including required reports and presentations to the program manager and deputy program manager, responsible for quality control and timeliness.- The Program Manager shall provide financial and management support to TI Manager to assist in budget development for the contract- Additional responsibilities for the Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.  
Category
Project/Program Management
Position Type
Full-Time (Benefits Reduced)
Security Clearance
Secret
Recruiting Location : Location
US-CT-Groton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52198
Work Location US-DC-Washington Navy Yard
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a program manager with submarine expertise to support an active contract with the U.S. Navy in the Washington, DC area.  General Duties- The Program Manager will be a primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Program will establish and maintain effective relationships with the program manager, deputy program manager and/or technical lead. - The Program Manager will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Program Manager shall provide acquisition management planning and execution support- The Program Manager will be the single point of contact on all contract management support related issues, including required reports and presentations to the program manager and deputy program manager, responsible for quality control and timeliness.- The Program Manager shall provide financial and management support to TI Manager to assist in budget development for the contract- Additional responsibilities for the Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52185
Work Location CA-ON-Stratford
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Stratford
Telework
No - Teleworking not available for this position
ID 52187
Work Location US-DC-Washington
Foreign Military Sales Analyst Looking for a Foreign Military Sales Analyst role at a place you can have influence every day?  As a part of this dynamic team located in Washington, D.C., you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Support an active contract with the U.S. Navy in the Washington, DC area. The incumbent must have budget, accounting, or financial management experience, preferably within the Department of Navy or Defense FMS arena.- Provide accounting expertise to include financial reporting, cost analysis, budget execution, and data management using various defense agencies accounting and support systems.- Be responsible for “cradle to grave” FMS financial support, including execution of FMS financial documentation and meeting support for a USN International Branch. - Have a specialized mix of FMS financial experience, FMS case management, and FMS policy experience.- Have knowledge of Foreign Military Sales Financial Management including reconciliation of unliquidated obligations, reconciliation of FMS Case funds and NAVSEASYSCOM’s FMS Case Closure procedures and process is highly desirable.- Have knowledge of DoD Security Assistance policies, NAVSEASYSCOM FMS policies and procedures is required.  MS Microsoft skills are essential, especially EXCEL and PowerPoint.- Establish and implement financial documents in Navy Fund use Documents (WX, RX, PX etc.) in Navy ERP.- Perform financial monitoring and delivery posting in the MISIL.- Review and track FMS case financials throughout case life cycle in MISIL, Defense Integrated Financial System (DIFS) and other FMS financial reporting systems.- Analyze the execution of FMS financial transactions for compliance with laws, regulations, guidelines, and contracts.- Conduct FMS case financial reporting and briefings to be used by the FMS case managers at Program Management Reviews (PMR), Financial Management Reviews (FMR) and other meetings.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 52169
Work Location US-DC-Washington
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you! Serco is seeking a Military Analyst to assist on projects that are related to Naval operations and planning and help in developing problem resolution options based on knowledge of the situation and to implement viable options.  You will be a part of a small team that works with our customer and other Serco teams to deliver quality services. Matt Weber is the senior manager for the team; he possesses years of experience supporting shipyard modernization and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. The Military Operations & Planning Analyst uses effective concepts and principles in the performance of conducting Duration Analysis by analyzing maintenance and modernization impacts to shipboard availabilities, Strategic Integrated Scheduling Review (SISR), and Availability Duration Scorecard (ADS) Metrics. Is well versed in day-to-day Navy business and risk management operations, this can specifically look like shipboard maintenance and modernization, full life cycle knowledge, or contract and procurement experience.  Anticipates future requirements from customers and develops new breakouts of how to look at, improve upon, and enhance feedback for customers.  Assesses and recommends the feasibility of proposed approaches to solve problems. In this role, you will:- Provide guidance and recommendations to government senior level staff.- Apply operational background and experience gained from military service and/or leadership roles during joint operations at tactical, operational and strategic levels to solve current and/or future mission needs or to correct problem areas.- Initiate and develop planning ideas in Duration Analysis, Strategic Integrated Scheduling Review, and Availability Duration Scorecard Metrics.- Lead and/or participates on the required approach to proactively identify, assess, monitor, and manage risks within the surface fleet enterprise and develop strategies for effective risk mitigation, avoidance, transfer, or acceptance as appropriate. Obtain status updates on risks, issues, and action items to ensure risks/issues are being mitigated and action items are being addressed.- Lead and/or participate in working groups, program development forums, analytical activities, readiness exercises, training, education and other forums as required to accomplish contract requirements.- Monitor standards for the quality of programs and documents. Assists in the resolution of project and program priorities.  Assures quality control throughout all contract activities.- Demonstrate excellent presentation skills and develop briefings, documents, papers, conceptual and analytical reports for clients.- As needed provide direction, training, and assistance to other project staff.- Perform additional duties and responsibilities as assigned.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52178
Work Location US-VA-N/A
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy which requires technical rigor and will tap and build on your expertise, Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for:  The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a Management Analyst with submarine expertise to support an active contract with the U.S. Navy in the Norfolk, VA area.  General Duties- The Management Analyst will be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Management Analyst will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Management Analyst shall provide acquisition management planning and execution support- The Management Analyst will be the single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.- The Management Analyst shall provide financial and management support to assist in budget development for the contract- Additional responsibilities for the Management Analyst include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52117
Work Location US-FL-Jacksonville
Serco is looking for an  Senior Marine Welder  team member to join a high-profile and challenging project supporting the US Navy.  The Senior Marine Welder will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Interpret specifications, drawings, blueprints, shop job orders and, process sheets.- Use a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc.- Perform related task such as thermal cutting (PLASMA or TORCH) and grinding.- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Assign work to qualified personnel.- Train new shop personnel on machinery, tools and test equipment required for quality construction of products.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Mayport
Telework
No - Teleworking not available for this position
ID 52158
Work Location US-GA-Robins AFB
Serco-WBB is seeking a Systems Engineer to support the RQ-4 Global Hawk UAS. This position is based at Wright Patterson AFB, OH with opportunity for some telework!The Air Force Program Executive Officer for ISR & SOF (AFLCMC/WI) has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. To meet current and projected workload requirements in support of AFLCMC/WI, the Government must augment its organic (military and civil service) capabilities within the Medium Altitude UAS Division (AFLCMC/WIAG) with Advisory and Assistance Services (A&AS) support. In this critical role you will:- Interface with senior government and industry management on Synthetic Aperture Radar (SAR) sensor development, test, and operations - Review, assess, and evaluate Global Hawk SAR performance against the Global Hawk Operational Requirement Document and the Capabilities Production Document- Assist in development, review and evaluation of the Global Hawk system and test requirements, and ICD- Identify, track, and support timely resolution of Global Hawk integration, performance, electromagnetic interference/electromagnetic compatibility and SAR data dissemination issues and risk to including developing corrective action plans and risk mitigation plans- Participate in development, review, and evaluation of the Global Hawk integration and verification plan including tracking progress and developing mitigation plans and resolving issues- Conduct modeling, simulation, and analysis to define and evaluate Global Hawk LOS and BLOS data link requirements/capabilities and infrastructure including WANs/LANs to support Global Hawk/SAR command and control and SAR product distribution requirements- Assist the government in all the areas of SAR systems including requirements decomposition, design, development, testing, production, fielding, acceptance, and support of SAR sensors on the Global Hawk system- Provide technical support for the testing of SAR sensors on Global Hawk including but not limited to definition of test objectives, detailed test plans, test conduct, and post-test data analysis and reviews- Plan and prepare contract documents and support the Government in contract definitization related to integrating SAR sensors on the Global Hawk, including review and evaluate interface, software plans, and ECPs for adequacy in meeting government performance, cost, and schedule requirements
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52110
Work Location CA-ON-Ottawa
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa Walkley
Telework
No - Teleworking not available for this position
ID 51986
Work Location US-VA-Herndon
Serco is looking for a Full Stack .Net Developer to join the newly formed Enterprise Technology Group. This group has been charged with finding opportunities where digital technologies and information can create new customer value.  This is 100% remote. The Full Stack Developer will work with a fast-paced micro development team delivering micro applications designed to collect data and deliver decision quality analysis. The Full Stack Developer will report to a Senior Engineer and will operate in a Lean Agile environment A high degree of teamwork, collaboration skills, and personal integrity are required. In this role, you will:- Effectively managing time to assure commitments are met and customers are satisfied- Backend / Server-Side Development (ASP.Net/ C#/ MVC/ Web application/ RESTful API)- Coordinate with citizen developers to develop low code/no code applications.- Analyze technologies, technical processes and/or functions- Develop high quality, well-factored code in a small Agile Team- Collaborate with Business Analysts, disparate user groups / development teams to help gather  and define requirements- Troubleshoot and respond to system issues when required- Responsible for ensuring these systems are developed and run in such a way that they are robust, reliable, and maintainable from the start, applying techniques such as unit testing, continuous integration, automated testing, and system monitoring- Manage stakeholder expectations appropriately and ensure that these expectations are consistently met or exceeded- Educate and influence stakeholders, customers, development, and engineering teams on effective solutions and best practices.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MD-Silver Spring
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52061
Work Location US-MS-Pascagoula
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As an Engineering Technician, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft.  Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. In this role, you will: Support the Test Division in test services including Ship Self-Defense System (SSDS) SPQ14 Display installation, light off, software installation, troubleshooting and preventive maintenance/repair, integration repair, integration, engineering, and technical support for ships at the building yard.  Support may include:- Provide on-site test engineering and technical support for ship industrial testing.- Establish and maintain an effective liaison with Supervisor of Shipbuilding and with other Navy, Government, and Contractor activities as required.- Participation in at sea testing is required of all test personnel. Underway Trials and travel support of Post Delivery Availabilities and Testing at other locations such as Norfolk VA, San Diego CA, Mayport FL, Pearl Harbor HI and Sasebo Japan will be required.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
Telework
No - Teleworking not available for this position
ID 52060
Work Location US-MS-Pascagoula
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As an Engineering Technician, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft.  Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. In this role, you will: Support the Test Division in test services including Ship Self-Defense System/Cooperative Engagement Capability (SSDS/CEC) installation, light off, software installation, troubleshooting and preventive maintenance/repair, integration repair, integration, engineering, and technical support for ships at the building yard.  Support may include:- Provide on-site test engineering and technical support for ship industrial testing.- Establish and maintain an effective liaison with Supervisor of Shipbuilding and with other Navy, Government, and Contractor activities as required.- Participation in at sea testing is required of all test personnel. Underway Trials and travel support of Post Delivery Availabilities and Testing at other locations such as Norfolk VA, San Diego CA, Mayport FL, Pearl Harbor HI and Sasebo Japan will be required.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
Telework
No - Teleworking not available for this position
ID 52059
Work Location US-MS-Pascagoula
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As an Engineering Technician, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft.  Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. In this role, you will:- Support the Test Division in test services including Aviation Systems (IFF and TACAN) installation, light off, software installation, troubleshooting and preventive maintenance/repair, integration repair, integration, engineering, and technical support for ships at the building yard.  Support may include:- Provide on-site test engineering and technical support for ship industrial testing.- Establish and maintain an effective liaison with Supervisor of Shipbuilding and with other Navy, Government, and Contractor activities as required.- Participation in at sea testing is required of all test personnel. Underway Trials and travel support of Post Delivery Availabilities and Testing at other locations such as Norfolk VA, San Diego CA, Mayport FL, Pearl Harbor HI and Sasebo Japan will be required.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
Telework
No - Teleworking not available for this position
ID 52114
Work Location CA-ON-Espanola
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Espanola
Telework
No - Teleworking not available for this position
ID 52113
Work Location CA-ON-Woodstock
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Woodstock
Telework
No - Teleworking not available for this position
ID 52094
Work Location CA-ON-Toronto
Looking for a fully remote opportunity with a great company? Check out this great opportunity and apply today! Serco Canada Inc. is hiring for a Experienced Java Developer. This role will be responsible for on-going fixes, enhancements, and upgrades of web-based COTS and custom applications and the underlying Microsoft SQL database. In this role, you will:- Design and develop software applications on J2EE based platform.- Develop detailed program specifications.- Unit test code- Develop, test, and deploy necessary fixes and application upgrades in collaboration with partners and other IT support teams. - Participate in integration and regression testing - Write documentation to describe program development, logic, coding, and corrections. - Participate in tier 3 application support activities including incident management and supports the assessment and delivery of application upgrades and patches.- Troubleshoot application/database/system issues and provide a Root Cause Analysis (RCA) working effectively with partners and/or Open Source communities. - Provide off-hour support to avoid any service impact to the customer.- Develop/build enhancements to solution as required by customer and business.- Participate in code reviews – peer and junior.- Participate in team-based projects, many of which may be matrix managed. - Mentor junior staff members for career development.- Ensures the on-going maintenance of a safe, healthy and sustainable working environment, and works in compliance with H&S rules and regulations.- Comply with Serco Canada Inc. policies and procedures.- Perform other tasks and technical duties as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
Yes - May Consider Full Time Teleworking for this position
ID 52036
Work Location US-CA-Oxnard
If you love high profile and challanging projects supporting the US Navy - Serco has a great opportunity for you! Serco’s Maritime Engineering, Technology and Sustainment (METS) business unit employs a team of U.S. Navy Combat System experts based out of our Oxnard, CA location. Our goal is to provide our sailors with access to cutting edge technology by providing material and installation logistics services in support our nation’s most advanced combat systems. This position is contingent upon your ability to maintain your active Secret level DoD clearance.  This position manages day-to-day warehouse operations including, but not limited to, receiving, picking, packing, shipping, and inventory. In this role, your will:- Be responsible for making deliveries, answering phone calls, responding to email inquiries, and keeping a safe and clean work area.- Provide basic clerical and data entry- Take initiative, along with good people skills to communicate with colleagues, vendors, and international counterparts.- Work closely with the Logistics analyst to coordinate inbound/outbound Less Than Truckload, Truckload shipments 
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Oxnard
Telework
No - Teleworking not available for this position
ID 51892
Work Location CA-SK-Bushell Park
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient Air Traffic Management System maintenance, Aeronautical information services and VFR air traffic services to DND's NFTC program. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence.  Purpose of the Job:- Perform preventive and corrective maintenance of assigned AES equipment, such as radar, precision approach radar, instrument landing systems, Tactical Navigational System, VHF/UHF AM radios, Meteorological Instruments etc.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc. Primary Duties and Responsibilities:- Ensure all equipment, renovations and installations conform to DND requirements as specified in contract statements of work, work requests and directives. This includes work by contractors, DND civilian employees and military personnel. - Technical adviser for assigned AES equipment performing inspections, analyses, and reports. - Setup and operate all specialized and standard test equipment to diagnose, test and analyze the performance of electronic equipment.- Assist in the performance of in-service support functions and participate in studies of related equipment, maintenance schedules, future requirements, sources of equipment failures and system safety.- Participate with DND personnel, civilian employees, and contractors regarding equipment installation, operation, and maintenance, including computer hardware and software, support equipment and the collection of data.- Investigate unusual maintenance problems and keep the AES Supervisor aware of any change in equipment serviceability status.- Participate in equipment maintenance training as required.- Keep track of spare parts and identify shortages to Supervisor.- Identify equipment performance problem areas and inform Supervisor.- Become knowledgeable on all Serco maintained airfield systems.- Be familiar with and knowledgeable on the proper use of all personal protection equipment.- Ensure all test equipment being utilized is calibrated.- Perform tasks of duty technician as required.- Assist in inspection, testing, adjusting and evaluation of all Airfield equipment.- Participate in all Airfield projects as directed.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required. Competencies:- Effective communication skills and ability to work cross functionally within the organization.- Excellent collaborative and organizational skills.- Strong degree of integrity and judgment.- Willing to take ownership for the outcomes of tasks within scope of responsibility.- Strong planning, coordination, execution, and analytical skills. - Proven ability to meet deadlines and changing priorities.  Personal Attributes:- Innovative, creative, and agile.- Strong work ethic.  Health & Safety, Environmental: - Ensure compliance with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, and quality.  Other:- When required, cross-train peer(s) to complete relevant tasks (e.g. vacation coverage, perform Acting duties, etc.)- Performs other tasks as assigned.
Category
Technician
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52058
Work Location US-VA-Herndon
Serco Inc. is currently hiring for a for a Help Desk Support opportunity! Check out this opportunity and apply today! Serco Inc., has a highly engaged desktop technical team supporting our over 9000 employees using cutting edge technologies. This Help Desk Support role will be based at our Herndon, VA Headquarters location and will provide IT assistance and technical support to the Executive VIP Team.  This position will support and maintain organizational computer systems, desktops, and peripherals; that includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance.  This role will troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required. In this role you will:- Perform as the primary technical IT point of contact to assist and provide technical support to the Executive VIP Team.- Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed. - Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.- Construct, install, and test customized configurations based on various platforms and operating systems.- Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment. - Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems. - Ensure that desktop connections, (i.e., network jacks are in proper working order)- Assist and provide technical support to the Executive VIP Team.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 51953
Work Location US-VA-Chesapeake
Serco is seeking to bring on an experienced Waterfront/Maritime Modernization Program Manager to lead various projects supporting US Naval and Military contracts. Discover this great opportunity in our Chesapeake, VA location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. If you love high profile and challenging programing projects supporting the US Navy, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Responsible for managing operational and technical aspects of C4I waterfront/maritime project(s) and related task orders for GOVT customer(s) with revenue ranging from $3 - $15M. - Conduct cost management through continual cost control and review.- Provide planning and technical oversight of US Naval Activities in the maintenance and installation of communication systems.- Provide expertise to customers to ensure resolution of issues. - Requires advanced knowledge and understanding of work project(s) and functions. Typically manages a team of 20 or more employees.- Has business development and budgetary responsibilities. - Typically reports to a Director.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Chesapeake
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51984
Work Location US-DC-Washington
Are you looking for an opportunity to contribute to the Navy’s surface ship readiness? At Serco, we are looking for the brightest, most innovative, and driven with an appetite for wrestling complex problems. Serco has a great opportunity for a Maintenance & Modernization Analyst who has experience providing DDG 51 support services to the U.S. Navy in Washington DC. This position will support the DDG 51 Flight III (FLIII) group in NAVSEA 21 and work directly with the PMS 443 Class Platform Sustainment Manager (PSM). You will be part of a dynamic support team that works closely with our NAVSEA customer and other Serco teams to provide support to the DDG 51 FLIII group. In this role, you will:- Assist in collecting and analyzing DDG 51 FLIII maintenance data.- Assist in providing administrative and policy direction concerning overall DDG 51 FLIII program priorities and objectives.- Work with In-Service Engineering Agents (ISEAs), TYCOMs, program Embedded Reps at Fleet Concentration Areas, NAVAIR, and other NAVSEA organizations.- Use Critical Thinking techniques to drill down to the root causes of issues affecting DDG-51 FLIII. - Identify Action Items, associated costs, duration, due dates and historical background to resolve a range of issues affecting FLIII.- Work with NAVSUP and DLA to address supportability issues such as obsolescence, rotatable pools, refurbishment, and potentially modernization.- Work with ILS program personnel to address issues that fall within the ILS realm.- Support the budgeting work of the PSM by capturing and tracking funding data.- Plan, develop, coordinate, and potentially direct (on an ad hoc basis) several small complex projects. - Participate in working groups, program development forums, analytical activities, training, education, Integrated Process Teams (IPTs) and other forums as required to accomplish contract requirements.- Coordinate with SURFMEPP on Class Maintenance Plan candidates, and periodicities for existing push and pull tasks.- Coordinate with Class Advocates to review/discuss issues affecting DDG FLIII- Extract operational data, conduct research and analysis, and present analyses up the Chain of Command, including the Flag and SES levels- Attend meetings, capture minutes & actions, draft written reports, and provide recommendations to the customer.- Demonstrates the ability to populate, maintain, and manipulate data within a Microsoft Excel document.- Demonstrate superior Microsoft Office program skills to develop PowerPoint briefings, Word documents, Excel reports, etc., for clients.- Perform additional duties and responsibilities as assigned by the lead Program Manager Representative.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51938
Work Location US-IL-Chicago
Leverage your “science first” mentality, curiosity, deep technical expertise, and problem-solving skills to explore, discover, and predict patterns and insights within complex data sets. This includes enabling government to capitalize on the value proposition of advanced analytics, and the derivation of clear narratives that help our clients understand their data and how those insights address their research questions. This position is a remote opportunity with ability to travel to office on an as needed basis. Facilitate access to all-inclusive marketing event and response details that encompass both national, local, and virtual marketing platforms. This information will create a common operating picture to provide immediate input on marketing effectiveness of events planned and executed at all levels of the command. This is particularly important to demonstrate the linkage between local marketing campaigns and all the responses that they may generate, even to the national platforms to justify the resourcing. This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Develop and maintain reporting metrics, provide data extracts, and conduct analysis on website-wide metrics for general situational awareness for Army Recruiting Command leadership and staff.- Conduct regional/local website analysis over specific timeframes to aid in the assessment of Training and Doctrine Fusion Board events.- Facilitate analytics from GoArmy.com, Adobe Analytics, Salesforce Datorama, and Google Analytics.- Conduct analysis on unit-level websites; compare effectiveness among the commands and teasing out best practices.- Facilitate social media analytics with tools such as Digimine by:- Developing and maintaining reporting metrics, providing data extracts, and conducting analysis on the collective social media marketing effort across all platforms used in Army Recruiting Command; conducting regional/local and platform-specific analysis of Army Recruiting Command Social Media campaigns.- Developing reporting techniques and formats for easy consumption by Army Recruiting Command leadership and staff- Perform data pulls from relational databases using SQL to provide analysis of recruiting performance.- Liaison between Army Enterprise Marketing Office (AEMO) and USAREC to identify and assist in aligning goals and performance metrics between both stakeholders.- Assist in providing reporting and analysis of full range of Army marketing activities including national and local marketing efforts using Datorama.- Developing and maintaining reporting metrics and conducting analysis on local ad placements linked to website calls to action as part of USAREC marketing campaigns.- Conducting analysis on unit-level websites; compare effectiveness among the commands and teasing out best practices.- Facilitate marketing analytics with tools such as Datorama and Sprinklr by:- Developing and maintaining reporting metrics, providing data extracts, and conducting analysis on the collective social media marketing effort across all platforms used in USAREC; conducting regional/local and platform-specific analysis of USAREC Social Media campaigns- Developing reporting techniques and formats for easy consumption by USAREC leadership and staff- Analysis of full marketing funnel metrics (CPC, CPM. CPA. Visits, Leads, CPL, etc.) to provide insights on marketing performance and ROI.- Tracking all common metrics (e.g., Likes, Shares, Comments, Retweets, Reach, Engagement Rate, Followers, Response Times, etc.) to determine the most effective ways to measure team performance; highlight best practices for optimal engagement of the target audience; and associate responses to specific campaigns.- Utilize marketing expertise to provide insight and context to database metrics.
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Chicago
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52003
Work Location US-VA-Alexandria
If you love high profile and challenging network administration projects supporting the US Navy - Serco has a great opportunity for you!  This position is contingent upon your ability to obtain and maintain a DoD Top Secret level clearance post-employment. Serco supports the US Navy with the Government Owned, Contractor Operated (GOCO) Project Management System – Extranet Sites (PMS-ES) information system. PMS-ES was purpose-built to meet the data and workflow management needs unique to Navy acquisition programs and provides the ability to securely transmit and process information and data deliverables across the various ship design projects, activities, processes, and functions. You will be part of a team that works closely with the Navy customer to maintain the PMS-ES system.In this role you will:- Install and configure hardware/software and monitor network infrastructure and Windows domain environments.- Maintain hardware/software inventory.- Apply OS updates and patches.- Troubleshoot network and server performance issues.- Troubleshoot hardware/software issues.- Provide administration and troubleshooting support for laptop/desktop workstations for the PMS-ES team.- Procure hardware/software and vendor support.- Deploy servers and workstations and perform troubleshooting.- Support the PMS-ES Information System Security Engineer (ISSE).- Coordinate with ISSE to review/apply OS security controls (STIGs/SRGs) and monitor for compliance with new/updated security controls.- Analyze output from network vulnerability assessments and recommend mitigation strategies.- Recommend upgrades, patches, hardware/software, and network devices for the local network infrastructure.- Prepare technical documentation and monthly reports.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 51997
Work Location US-CT-Groton
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy which requires technical rigor and will tap and build on your expertise,-Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for:  The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a Management Analyst with submarine expertise to support an active contract with the U.S. Navy iin the Groton, CT area.  General Duties- The Management Analyst will be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Management Analyst will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Management Analyst shall provide acquisition management planning and execution support- The Management Analyst will be the single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.- The Management Analyst shall provide financial and management support to assist in budget development for the contract- Additional responsibilities for the Management Analyst include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CT-Groton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52000
Work Location US-CT-N/A
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy which requires technical rigor and will tap and build on your expertise,-Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for:  The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a Management Analyst with submarine expertise to support an active contract with the U.S. Navy in the Groton, CT area.  General Duties- The Management Analyst will be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Management Analyst will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Management Analyst shall provide acquisition management planning and execution support- The Management Analyst will be the single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.- The Management Analyst shall provide financial and management support to assist in budget development for the contract- Additional responsibilities for the Management Analyst include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CT-Groton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52004
Work Location US-TX-Austin
Join Serco as a HERO Operator in Austin, Texas! The pay is $18/hour and is a part-time position. Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.  You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.  In this role, you will:- Assist motorists and perform incident management services during assigned shifts- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested - Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists
Category
Other
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 51976
Work Location US-DC-Washington
Serco Inc is looking for a Project Control Analyst to join our team. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. The Project Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance.  You will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. Hybrid Role based out of Washington, DC In this role you will:- Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules.- Lead project set up in compliance with contractual terms, conditions and requirements.- Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.- Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.- Review and assess all contract modifications. Advise the program management team of impacts as necessary.- Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number. Process cost transfers as required.- Perform analytical review and arithmetic checks of cost reporting documentation.- Prepare accurate and complete variance analysis and reporting.- Prepare/Support Internal Program Review (IPR) presentations for management.- Prepare financial Contract Data Requirements (CDRL) for programs. Ensure contractual requirements are met and customer financial deliverables are accurate and on time.- Perform ad-hoc financial analysis on the contract as requested by PMO and others.- Monitor funding status, providing reliable and timely notification of funding status by line item detail as required.- Support accounts receivable as required during the billing processing. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner.- Prepare subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally.- Ensure program revenue and profit is recorded in compliance with the EAC.- Analyze profit risks and opportunities and advise management on the optimal path forward.- Ensure adherence to Generally Accepted Accounting Principles (GAAP), Sarbanes-Oxley, FAR and all company policies and procedures as they related to contract performance and financials.- Provides guidance to less experienced Project Controllers.- Additional duties and responsibilities as assigned.
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51957
Work Location US-VA-Chesapeake
Are you an experienced Marine Electrician looking for a new opportunity? Serco is looking for SeniorMarine Electricians with 8-10 years of experience to join a high-profile and challenging project supporting the US Navy. SeniorMarine Electricians will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Perform assignments that are not completely standardized or prescribed.- Select or adapts standard procedures or equipment, using fully applicable precedents.- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions.- Perform at this level one or a combination of such typical duties as: Constructs components, subunits, or simple models or adapts standard equipment.- Troubleshoot and correct malfunctions.  - Follow specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.   - Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.  - Extract and compile a variety of engineering data from field notes, manuals, lab reports, etc.; processes data, identifying errors or inconsistencies; selects methods of data presentation.  - Assist in design modification by compiling data related to design, specifications, and materials which are pertinent to specific items of equipment or component parts.- Develop information concerning previous operational failures and modifications.- Use judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.- Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on your experience and judgment to plan and accomplish goals and typically reports to a supervisor. 
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 51931
Work Location US-VA-Herndon
If you love engaging in high-profile projects, then we have an opportunity for you! Serco is hiring a Senior Cloud Architect to join the Solution Architecture team, providing thought leadership to both industry peers and across a global organization focused on solving mission-critical challenges, leveraging innovative patterns and leading-edge technology.  Reporting to the Chief Architect, you will play a critical role in the technical leadership for initiatives in cloud computing and automation, defining and articulating a cloud-first architecture and implementation strategy across key areas involving data protection, application virtualization, and elastic scalability.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges. This is an example of one of the key programs you will be supporting in this role as well as other enterprise needs.  In the Senior Cloud Architect position, you will:- Lead daily discussions and JAD sessions following the AWS Well-Architected Framework, demonstrating the ability to identify which AWS services meet given technical requirements, as well as to define technical requirements AWS-based applications- Specify and validate platform services, tools, and systems thinking as part of architectural leadership and best practices, ensuring that critical applications are designed and optimized for high availability and disaster recovery- Perform analysis and design for complex software systems environments, leveraging the knowledge of cloud services and micro-services development, as well as the ability to identify, define, and communicate design trade-offs
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51925
Work Location US-DC-Washington
Are you seeking a Financial Program Management role and have experience providing support services to the U.S. Navy? Consider this great opportunity. Serco is hiring a Financial Program Manager who will support the Finance Division in NAVSEA and work directly with Senior Level Civil Service leadership and Senior Military in Washington, D.C. This position also manages a dynamic finance support team that works closely with our Customer and other Serco teams to provide management oversight in Planning, Programming, Budgeting and Execution (PPBE) efforts across SEA21/CNRMC. In this role, you will:- Collaborate with SEA 21 Directorates and Navy Activities in recommending and implementing new and revised financial management concepts, procedures, and strategies that align with SEA 21 mission objectives.- Develop and implement financial management plans, procedures, and programs to facilitate application of financial resources when preparing budget exhibits, executing funding documents, and preparing budget and execution reports.- Lead knowledge training sessions for government and contractor personnel to facilitate the transfer of SEA 21F corporate knowledge.- Create standard operating procedures of budget and execution processes, and desk guides of NAVSEA financial databases.- Develop documentation, reports, and project plans and prepare briefings and staff seminars.- Prepare and analyze budget tracker reports.- Lead reconciliation of unexpended funding across various appropriations and fiscal years.- Assist with Dormant Account Review – Quarterly Audit drills.- Report on the SEA21/CNRMC Travel Funding tracker.- You will establish an effective and productive climate and culture, performing strategic planning, implementing a strategic vision, ensuring alignment with organizational vision and goals.- You will execute disciplined portfolio and financial management, recruiting, hiring, developing, and retaining a quality technical workforce, as well as executing the myriad of inherently supervisory administrative functions.- You will develop, foster, and maintain professional, collaborative relationships with key sponsors, stakeholders, program managers, program directors, and other government and contractor organizations.- You will promote a culture of technical excellence, professionalism, mentoring and guidance, workforce development, administrative compliance, continuous improvement, cross-organizational collaboration, and mission-based commitment.- You will actively participate in collateral duties to include technical and organizational initiatives, studies, and working groups. 
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51949
Work Location US-DC-Washington
If you are interested in supporting the US Navy to deliver state of the art ships and craft in a role that involves meaningful and challenging projects–Serco has a great opportunity for you! This position is contingent upon your ability to obtain and maintain a DoD Secret level clearance post-employment. Serco supports the Navy for their Amphibious Warfare Program Office Business Financial Management contract just outside their Navy Yard Headquarters in Washington, DC.  In this role you will be supporting Financial Management for their acquistition portfolio.The team is led by a Program Manager with decades of experience working in the DoD and Shipbuilding Industry. We are committed to providing the US Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and/or skill sets to join the Serco Amphibious Warfare Team.You will support a 25-person Team that works closely with the customer in supporting delivery of the next generation of LHAs, LCACs, and LCUs to the fleet.In this role you will:- Prepare and track funding documents and track obligations and expenditures using Navy ERP.- Prepare and manage Task Planning Sheets.- Support management by preparing and providing funding documents, monitoring, and tracking benchmarks, and providing responses to midyear reports as required.- Prepare and submit funding plans and facilitate all funding actions.- Assist with budget preparation.- Respond to financial drills for funded activities.- Communicate timely and accurate program financial status updates to all clients.- Track program funding performance against financial database records and ensure all funding actions are accurately reflected.- Develop briefs, monthly financial status reports, and correspondence.- Prepare budget binders for management.- Monitor status of and track discrepancies in funding and budget documentation.- Maintain proficiency in Enterprise Resource Planning Program (ERP), Program/Budget Information System (PBIS), NAVSEA Enterprise Planning System (NEPS), and Electronic Data Access (EDA).
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 51943
Work Location US-DC-Washington
Sr. Logistics Analyst Looking for a Senior Logistics Analyst opportunity at a place you can make a difference every day?   If so, Serco has a great opportunity for you!  This Senior Logistics Analyst position will be on a dynamic team, supporting Team Submarine.  Discover this opportunity at our Washington, D.C. location.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide logistics and programmatic support to one of our NAVSEA customers. In this role, you will:- Provide daily support to the Integrated Logistics Services Management team.- Coordinate with Logistics Branch Head and field activities to establish funding priorities.- Reconcile spend plans according to Resource Management Plan and weekly status reports.- Do financial tracking, risk management, PEO Metrics, and NTSPs.- Compile and submit Task Assignment Sheets to initiate financial transactions.- Provide biweekly metrics reports to Business Financial Manager.- Track and reconcile In-Service funds obligation and expenditure status.- Provide direct interface with NAVSUP-WSS, NAVSUP-GLS, NAVSUP-FMS, NAVSUP-DLA Contracting and DLA Centers.- Interface between ISEA and NAVSUP for Interactive Computer Aided Provisioning System (ICAPS) in support of Interim Supply Support (ISS) spares procurements. - Review technical data packages as required ensuring procurement of current configuration baseline spares. - Research alternative sources of supply. - Develop agendas for ILS Supply Support Meetings.- Assists NAVSUP in the development of Coordinated Shipboard Allowance list (COSAL) supporting IMAs. - Prepare presentations and minutes. - Coordinate with OEMs ensuring latest configuration part numbers are identified. - Assists NAVSUP in ICAPS provisioning process.- Identify areas of redundancy and utilize DoD standard processes to reduce cost. - Participate in Monthly Backorder Report Telecoms to identify any systemic issues and resolve with NAVSUP-WSS and DLA.- Track and monitor NAVSUP-WSS and DLA Interim Supply Support (ISS) spares contract award and delivery status.- Review and update ILS Plans and coordinate efforts with ISEA Newport and Keyport. - Assist NAVSUP planner in reviewing Depot Level Repair (DLR) candidates prior.- Respond to financial data calls.- Reconcile Spend Plans to match the Resource Management Plans.- Coordinate with the field activities to establish timely receipt of reimbursable funds.- Create, maintain, and update financial databases and spreadsheets, and generate various financial reports as required. Maintain appropriate records and documentation.- Provide financial models and financial statements, apply forecasting techniques, and evaluate performance against budget submissions.- Communicate timely and accurate program status updates to all clients as required.  
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 51742
Work Location US-CO-Colorado Springs
Looking for a Mid-Level Linux Systems Engineer opportunity at a place you can make a difference every day? Discover this great opportunity and bring your expertise and collaborative skills to make an impact toward our Centers for Medicare & Medicaid Services (CMS) program.    Serco supports the Centers for Medicare & Medicaid Services, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges.  The Mid-Level Linux Systems Engineer is responsible for engineering, daily operations and maintenance of Linux based application suites. These suites consist of a complex, fully virtualized deployment of RedHat server and Openshift workloads residing in Amazon AWS as well as on premise datacenter VMware clusters. This role works closely with the Solutions Architect team and Virtualization and Systems Engineering teams to fully manage the deployment, maintenance, outage response, and operational support of the environment. This role is expected to be the Subject Matter Expert (SME) for RedHat systems and their relationship with Amazon AWS.  This position reports to the Computing Systems and Services Supervisor. This a full-time remote opportunity. In this role, you will: - Provide engineering, deployment, support, maintenance, and testing in support of operational requirements and approved initiatives as they relate to information systems.- Serve as the SME for Redhat Server Containers, and Ansible Automation on the team. Provide education and training to other engineers for this subject matter.- Perform day-to-day maintenance; investigate and resolve incidents and/or change tickets for the environment.- Remain current and learn new emerging technologies in information technology and implement innovative solutions.- Actively participate in Amazon AWS Infrastructure technical support cross-training.- Participate and lead outage response for conditions related to service delivery and its components.- Provide technical support for Tier 2-3.- Provide occasional after-hours deployments coverage and escalation support.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51899
Work Location US-CA-Hawthorne
- The rate of pay for this position is $38.26 per hour.- We offer a SIGN ON BONUS of $3,000.00. Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Hawthorne, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-CA-Hawthorne
Telework
No - Teleworking not available for this position
ID 50020
Work Location US-VA-Chesapeake
Serco is looking for a Marine Tradesmen-Entry Level team member to join a high-profile and challenging project supporting the US Navy.  The Marine Tradesmen-Entry Level will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will: - Perform general manual labor including loading, unloading, lifting, and moving supplies and materials including standing fire watch and install electric cable when needed.- Responsible for fabrication and assembly of various electromechanical and electronic assemblies. - May perform duties as a fire watch and pull cables.    - Work under immediate supervision while relying on experience and judgment to plan and accomplish goals in a safe work environment.- Uses basic power tools to include grinders and drills and paint small areas as needed- Moves and arranges heavy pieces of office and shipboard furniture, electric equipment, and other types of machinery and equipment.- Sweeps and cleans up behind technicians.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 51290
Work Location CA-ON-Barrie
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Barrie
Telework
No - Teleworking not available for this position
ID 51852
Work Location US-ID-Idaho Falls
- The rate of pay for this position is $31.06per hour.- We offer a SIGN ON BONUS of $2,000.00.Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Idaho Falls, ID! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned.  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!  
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-ID-Idaho Falls
Telework
No - Teleworking not available for this position
ID 50024
Work Location US-VA-Chesapeake
As the, Marine Electrician-Entry Level, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations.                     You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. As the, Marine Electrician-Entry Level, you will perform the following typical tasks:- Perform simple routine tasks under close supervision or from detailed procedures and your will work will be checked in progress or on completion. - Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Performs simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gathers and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Newport News
Telework
No - Teleworking not available for this position
ID 51781
Work Location US-VA-N/A
Serco has an exciting opportunity for a Technical Project Manager to join their PMO. This position can be 100% remote but prefer DMV location. In this role you will: - Be responsible for planning, organizing, scheduling, and managing technical projects from inception to completion. - Work projects will span cloud migrations to Azure commercial and GCC High, data center migrations, Disaster Recovery planning, infrastructure, IT operations, ITIL and IT Service Delivery. - Working with stakeholders to understand and define project scope and document project charter- Determine preferred project management approach (Waterfall or Agile)- Working with stakeholders to determine and document requirements, and working with project teams to ensure that requirements are understood and met- Working with stakeholders, architects and technical team to develop WBS and project plan or planning release trains and sprints. Identifying milestones.- Developing schedules, contingency plans, workflow diagrams, and operational documentation.- Identifying, documenting and managing resolution of project action items and issues- Holding daily scrums and project planning meetings- Working with technical teams to manage project and track progress- Managing internal and external resources (partners and contractors) to ensure project delivery- Managing change by planning implementation and ensuring that documentation and training is developed and delivered- Reviewing documentation and work for quality assurance- Managing project communications- Developing briefings (quad charts) for the IT leadership team and delivering weekly briefings. Preparing presentations for stakeholders to brief on project status- Understanding and communicating tasks dependencies and ensuring that the team is aware of blockers or status of tasks on the critical path- Facilitating discussion to make decisions and taking part in decision-making processes. Applying critical thinking during decision-making process and ensuring that project decisions are documented and communicated- Mitigating scheduling, personnel, and technical risks to facilitate cost savings- Understanding project budget and cost impact of architectural decisions made- Closing out projects. Ensuring that lessons learned - Ensuring that Serco’s SDLC framework is followed.- Have the following understanding:- Be able to explain the importance of defining and following policies, standards, and procedures and describe technical standards and procedures that affect the project.- Be able to describe the roles and responsibilities of technology and business functions and identify major activities associated with delivering technical functionality.- Be able to make decisions and take part in decision-making processes. - Be able to work with a team to develop and document processes and workflows In addition, you will be participating in a current initiative to review and modernize internal Serco project management processes and work with a cross-functional team to evaluate, develop and implement updated procedures. Other duties as assigned. Requires experience and proficiency in discipline.  
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position

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