Serco Inc.

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Search Results Page 15 of 17

ID 51648
Work Location CA-ON-Ottawa
If you love high profile work, come discover your place with Serco!  You will  work in a fast paced, team based, multi disciplined environment, while collaborating with others, the Senior Designer will contribute to and be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication.Serco supports multiple customers including shipyards in developing 3D Product Models and detail ship design leading to construction and ultimately delivery of ships.You will be part of a team working for a Design Lead that works closely with the customer and other Serco teams to deliver quality systems.In this role, you will:- Contribute to or be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication in the following disciplines:• Hull and primary structural detail design and/or secondary structural steel outfitting detail design. (hot work)• Mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design. (cold work)• Joiner outfitting, general equipment, and interior space arrangements detail design.• In this role it is expected that the Senior Designer will develop positive working relationships with all team members and all stakeholders and will facilitate clear and timely communication and exchange of information.• The Senior Designer will ensure that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes, including those for which the Senior Designer is responsible.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51650
Work Location US-VA-Chesapeake
Serco-NA is actively seeking a motivated Mid-Level Administrative Assistant to support Serco-NA within the Continental United States and Worldwide. In this role, you will work with our dynamic team by performing a variety of routine clerical and organizational tasks.  The Mid-Level Administrative Assistant duties revolve around managing and distributing information within the warehouse and office.  In this role, you will:- Maintain daily communication/coordination via email, phone, and direct contact with: Employees, Directors/PM’s, PDM’s and Leads, HR, Travel, Security & QA/Safety.- Support new hire onboarding by; giving terminations/resignations, paperwork, tracker spreadsheet, send new hire paperwork to HR & Payroll, schedule interviews, support and conduct orientations for new hires.- Conduct Deltek timekeeping training & understanding Serco presentations; corrections, approver, attendance sheets from leads, daily floor check emails/texts/calls, input hour for furloughed employees & get employees linked to charge codes.- Supply employee data for the following: DBIDS / Clearance Spreadsheets, passports, access to shipyards, supply safety test material to employees, grade all safety test - file tests and certifications, provide respirator fit testing to all new hires and employees who need to be recertified & provide notification of certification lapse to all essential personnel.- EHS Coordinator – East Coast, enter training certifications for all employees, conduct training and assign training, Complete Skills assessment verification, run reports for lead for QA workbook, upload training requirements and skills & troubleshoot in EHS System.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48739
Work Location CA-ON-St. Catharines
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-St. Catharines
Telework
No - Teleworking not available for this position
ID 51706
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you!  This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. As a mid-level Test and Evaluation (T&E) Engineer, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this role, you will:- Provide T&E support.- Develop briefs, provides schedule analyses, assists in the drafting of major T&E documentation, reviews CDRLs, coordinates Developmental/Operational/Live Fire T&E (LFT&E) support, and develops and reviews test plans/reports.- Provides administrative support to the assigned ship or landing craft T&E team.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51647
Work Location CA-ON-Ottawa
If you love high prolfile work, come discover your place with Serco! The Sr. Designer will work in a fast paced, team based, multi disciplined environment, while collaborating with others, the Senior Designer will also contribute to and be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication.Serco supports multiple customers including shipyards in developing 3D Product Models and detail ship design leading to construction and ultimately delivery of ships.You will be part of a team working for a Design Lead that works closely with the customer and other Serco teams to deliver quality systems.In this role you will:- Contribute to or be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication in the following disciplines:- Hull and primary structural detail design and/or secondary structural steel outfitting detail design. (hot work)- Mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design. (cold work)- Joiner outfitting, general equipment, and interior space arrangements detail design.- Will develop positive working relationships with all team members and all stakeholders and will facilitate clear and timely communication and exchange of information.- Ensure that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes, including those for which the Senior Designer is responsible.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51646
Work Location CA-ON-Ottawa
If you love high profile projects, discover your place with Serco!  The Lead Designer will contribute to and be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication.Serco supports multiple customers including shipyards in developing 3D Product Models and detail ship design leading to construction and ultimately delivery of ships.You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems. You will  lead a fast paced team based multi disciplined environment, while collaborating with others.In this role you will:- Contribute to or be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication in the following disciplines:Hull and primary structural detail design and/or secondary structural steel outfitting detail design. (hot work)- Mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design. (cold work)- Joiner outfitting, general equipment, and interior space arrangements detail design.- Develop positive working relationships with all team members and all stakeholders and will facilitate clear and timely communication and exchange of information.- Ensure that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes, including those for which the Lead Designer is responsible.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51726
Work Location US-ID-Idaho Falls
- The rate of pay for this position is $31.06per hour.- We offer a SIGN ON BONUS of $2,000.00. Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Idaho Falls, ID! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned.  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!  
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-ID-Idaho Falls
Telework
No - Teleworking not available for this position
ID 48645
Work Location CA-ON-Kirkland Lake
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kirkland Lake
Telework
No - Teleworking not available for this position
ID 51702
Work Location US-MA-Ludlow
Industrial Painter / Engineering Technician – Ludlow, MA Serco is seeking an experienced Industrial Painter / Engineering Technician to work at our Ludlow, MA location.  In this dual role, you will work both on the engineering and painting sides at various times of varying projects. Serco provides satellite communications (SATCOM), radar modernization, operations and maintenance, and sustainment services that enable customers to extend the lives of existing systems and achieve phased upgrades with new technology to enhance operational capability. Serco specializes in areas including obsolescence engineering, systems engineering services, test equipment design and build, and field engineering services, and maintains a near-field and compact antenna test range at Ludlow. In this role, you will:- Support department lead through following instruction and completing tasks.- Coordinate with shop supervisor and other personnel for the purpose of completing projects on time, safely and efficiently.- Assist others as may be required for the purpose of supporting them in the completion of their work activities.- Follow specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.  - Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data. - Extract and compile a variety of engineering data from field notes, manuals, lab reports, etc.; - Process data, identifying errors or inconsistencies; selects methods of data presentation. - Assist in design modification by compiling data related to design, specifications, and materials which are pertinent to specific items of equipment or component parts.- Read and understand technical documents such as paint mixing procedures and maintain sprayer equipment as required.- Clean spraying equipment with solvent or other recommended cleaning solutions daily.- Maintain the paint mix room while following the company policies.- Maintain proper respirator care and operation- Perform other related duties to support production throughout the shop.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Ludlow
Telework
No - Teleworking not available for this position
ID 51643
Work Location CA-ON-Ottawa
If you love high profile and challenging design/drafter projects, discover your place in our world! - Serco has a great opportunity for you!  You'll work in and lead a fast paced team based multi disciplined environment, while collaborating with others, the Lead Designer will contribute to and be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication. This position is contingent upon your ability to obtain and maintain a Canadian Security Clearances (Reliability/Controlled Good or higher) maybe considered an asset or maybe required for the role. Serco supports multiple customers including shipyards in developing 3D Product Models and detail ship design leading to construction and ultimately delivery of ships.You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems.In this role, you will:- Contribute to or be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication in the following disciplines:- Hull and primary structural detail design and/or secondary structural steel outfitting detail design. (hot work)- Mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design. (cold work)- Joiner outfitting, general equipment, and interior space arrangements detail design.- Will develop positive working relationships with all team members and all stakeholders and will facilitate clear and timely communication and exchange of information.- Will ensure that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes, including those for which the Lead Designer is responsible.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51483
Work Location US-VA-N/A
We are growing and have an immediate need for a Network & Infrastructure Architect. If you love working on cutting edge technology this is a great opportunity for you to join the Serco team!   The Network & Infrastructure Architect provides technical expertise and leadership in the design of technical solutions for corporate, programs, and proposal efforts.  This role will provide unique expertise in network and infrastructure system design; will design, develop, and construct networks, models and high level systems architecture.The Network & Infrastructure Architect will consult with clients to refine application needs and serve as a key expert in areas of technical consulting, engineering or technical program management. This role will also rely on extensive experience and judgment to plan and accomplish goals; perform a variety of tasks; lead and direct the work of small teams of engineers. A wide degree of creativity and latitude is expected.  The Network & Infrastructure Architect will report to the Vice President of IT Infrastructure & Operations, and will operate as a individual contributor and team member to solutions architects of varying levels, technical skills, and abilities.  A high-degree of teamwork, collaboration skills, and personal integrity are required. In this role, you will:- Lead and contribute in the development of solutions in networking and infrastructure areas with respect to deadlines and resources.- Determine technical requirements for business use cases, and current/new processes and systems.- Collaborate with other groups within Serco in the development of solutions.- Identify and evaluate alternative solutions and trade-offs in cost, performance, and scalability.- Provide advice on technical aspects of solution development and integration and ensure that relevant technical strategies, policies, standards, and practices are applied correctly.- Serve as an expert in areas of networking and infrastructure.- Research new technologies and solutions in dedication to continuous improvement.- Prepare presentations, training, white papers, and briefings.- Maintain current network and system architectures, configurations, and documentation.- Develop and design the next generation architectures for Serco operations.- Work with Serco IT Operations team to implement the following: configuration changes, deploy new capabilities and technologies and to deploy new capabilities and support automation and orchestration initiatives.- The candidate will work in a dynamic network environment and must be able to lead task organized teams to accomplish tasks.- Support cost/benefit analysis activities
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51688
Work Location US-CA-Mather
 Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Mather, CA! We are offering a $3,000.00 SIGN ON BONUS and competitive pay at $34.31 per hour! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft- Issuing landing/takeoff instructions- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties-  Coordinating with and issuing instructions to airport vehicles and personnel-  Maintaining and disseminating records of daily operations- Other duties as assigned 
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-CA-Mather
Telework
No - Teleworking not available for this position
ID 49297
Work Location CA-ON-Kapuskasing
 SERCO is offering a $500 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kapuskasing
Telework
No - Teleworking not available for this position
ID 50563
Work Location CA-ON-Owen Sound
 SERCO is offering a $500 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Owen Sound
Telework
No - Teleworking not available for this position
ID 51623
Work Location US-AZ-Mesa
- The rate of pay for this position is $36.03 per hour. Additional complexity allowance provided.- We offer a SIGN ON BONUS of $4,000.00. Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Mesa, AZ! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-AZ-Mesa
Telework
No - Teleworking not available for this position
ID 51491
Work Location US-DC-Washington
Serco has a great opportunity for you to advance a career supporting U.S. Navy acquisition programs for cutting edge systems and sensors for our international partners! Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium. Become a part of U.S. Navy Foreign Military Sales (FMS) acquisition while building your professional background and expertise in support of the world’s greatest Naval international partnership. This position is contingent upon your ability to maintain your active DoD Secret level Clearance. Serco will provide technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical Navy systems in support of international partner Navies as part of the Foreign Military Sales (FMS) program. This associate-level position will help you hone your skills in FMS Case development, program management, and other related defense acquisition skills in a professional office environment. In this role you will:- Independently research, coordinate, and develop FMS cases related to the sale and support of surface Navy systems and sensors.- Working with the technical, FMS Case Management, logistics support, and financial teams, use your knowledge of the Defense Security Assistance Management System (DSAMS) to build Letter of Offer and Acceptance (LOA) and to manage FMS Cases through their lifecycle.- Hone your understanding of the principles of defense acquisition program management and work in a team in applying your energy and enthusiasm to assigned programs. - Research written defense acquisition and FMS instructions and processes and apply what you've learned to solve problems and complete tasking.- Work in a collaborative, professional environment together with staff from the program office, other contractors, system developer/manufacturer, and the government/industry technical team. Work under the guidance and mentorship of an experienced supervisor but act independently to complete assignments.- Assist with the management of plans and schedules related to system acquisition. Support the government and contractor team in performing tasks such as arranging and participating in meetings or program reviews including preparing meeting agendas/minutes/actions, preparing presentations, developing spreadsheets, tracking action items, and assisting with collaboration with internal and external stakeholders. - Assist in collecting, displaying, and interpreting program-related data/metrics.- Gain additional responsibility and independent tasking as you grow in knowledge and experience.- Perform additional duties and responsibilities as assigned.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51609
Work Location US-SC-Shaw AFB
Looking for a Foreign Disclosure Officer Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in our Shaw AFB, SC location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our airmen by discovering your new role supporting this critical mission. United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.  You will be part of a large team that provides foreign disclosure guidance to the USAFCENT Commander and staff in support of daily intelligence data exchanges occurring within the Combined Air Operations Center (CAOC), and USAFCENT Headquarters. The team has been recognized by the USAFCENT & Air Force and the industry for their outstanding contributions to the contract and program. Visit these links for more information about how Serco supports our Veterans and additional Air Force position : (https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=air+force&searchRelation=keyword_all ;https://www.serco.com/na/careers/veterans-at-serco.) In this role you will:- Assist in maintaining Foreign Disclosure Representative program management and manning requirements.- Assist all USAFCENT directorates and functional staff elements in the disclosure/release process by coordinating with organizations to review and determine potential for disclosure/release by Originating Classifying Authorities (otherwise known as the FORREL process).- Provide requisite expertise and assistance for preparing and presenting briefings on multiple topics regarding foreign disclosure procedures and processes.- Assist and provide guidance to Foreign Disclosure Representatives to ensure the proper implementation of foreign disclosure policy.
Category
Operations Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 51597
Work Location US-CA-Port Hueneme
If you love high profile and challenging projects supporting the US Navy - Serco has a great opportunity for you! We're looking for a highly motivated  Principal Vessel Operator (Ships Captain) to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Sea Systems Command (NAVSEA) Port Hueneme. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in Ventura County Naval Base Port Hueneme geographic region onboard a fast-growing local team.This position is contingent upon your ability to obtain and maintain your active Secret level DoD clearance. The Vessel Operator will provide support in managing Unmanned Experimental Vessels (UXV) and systems. Troubleshoots problems within project/program, providing analysis and solution recommendations. Expertise and work efforts are focused on the analysis of customer's business goals, objectives, needs and the general business environment to solve technical problems. Relies on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited supervision. This position will support onsite Naval Sea Systems Command (NAVSEA) Port Hueneme along with some remote support. In this role, you will:The Vessel Operator will be responsible for safely piloting Navy R&D UXV test platforms, performing scheduled and corrective maintenance, integration, testing, field installation, and troubleshooting of mechanical, electrical, and hydraulic equipment and systems.  - Operate UXV from onboard and remote platforms.- Conduct routine and corrective maintenance of complex automated control systems, primary and auxiliary engines and systems, diesel generators, electrical distribution systems, and ship firefighting equipment.- Lead support with vessel modifications, payload integration, fabrication engineering changes, electrical, mechanical and network integration and testing. - Conduct at-sea testing of UXVs and associated payload, including test plan development, test execution, and post-test analysis. - Provide sound and seasoned technical judgement that follows company policies and procedures in meeting customer obligations.- Maintain teams and systems in the highest state of readiness to meet US Government requirements.- Work within a team to resolve technical issues.- Formulate methods and processes which will increase safety, efficiency, and readiness.- Travel and at-sea watch standing will be required.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
No - Teleworking not available for this position
ID 51593
Work Location US-VA-Chesapeake
Serco is looking for a SR. Mechanical Assembler team member to join a high-profile and challenging project supporting the US Navy.  The SR. Mechanical Assembler will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.  In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 5-10 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Newport News
Telework
No - Teleworking not available for this position
ID 51419
Work Location US-CO-Peterson AFB
Network Cabling Technician - Colorado Springs, CO (Secret Clearance Required) In Colorado Springs, Serco has projects supporting NORAD/ NORTHCOM and US Space Force! This cleared Network Cabling Technician / Engineering Technician III position will be supporting the buildup and modernization of facilities across Colorado Springs. Bring your cabling infrastructure expertise and grow with a company supporting our military defense and training sites.The Network Cabling Technician / Engineering Technician III works on a team supporting cabling, equipment and C4ISR system installations. This position pulls, terminates and dresses Category 6A and Fiber Optic cabling. Installs and documents IT equipment, cable conveyance, antennas and supporting systems. Performs assignments that are not completely standardized or prescribed. Selects or adapts standard procedures or equipment, using fully applicable precedents. The Engineering Technician III receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructionsIn this role you will be working in clearance required facilities:- Contribute to all phases of the infrastructure installation or upgrade- Pulling and dressing of fiber optic and copper cables in. - Installation of racks and all peripheral equipment- Rack and stacking of equipment in racks and credenzas. Including the lacing of equipment in the rack or credenzas.- Termination of copper cable up to CAT6A and SM/MM Fiber single strand to MPO/MTP- Solving issues related to cables and networks- Testing and recording of all cables  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Peterson AFB
Telework
No - Teleworking not available for this position
ID 51494
Work Location US-DC-Washington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for to begin or advance a career supporting U.S. Navy acquisition programs for cutting edge systems and sensors for our ships and sailors! Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium, but primarily remote during this time of max telework. Become a part of U.S. Navy acquisition while building your professional background and expertise in support of the world’s greatest Navy. Serco will provide support in the area of logistics management to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical Navy systems. This entry-to-junior-level position will help you hone your skills in supply support, maintenance planning, technical data management, training support, and other related defense acquisition logistics skills in a professional office environment. In this role you will:- Develop an understanding of the principles of integrated logistics support (ILS) and work in a team in applying your energy and enthusiasm to assigned programs throughout their life cycles. - Research written defense acquisition logistics management instructions and processes and apply what you have learned to solve problems and complete tasking.- Work in a collaborative, professional environment together with staff from the program office, other contractors, system developer/manufacturer, and the government/industry integrated logistics support team. Work under the guidance and mentorship of an experienced supervisor.- Conduct program office tasking related to supporting Naval systems. This support could be in areas such as supply chain management, technical data, maintenance management, property management, training support, configuration management, etc. - Assist with the management of plans and schedules related to logistics support. Support the government and contractor team in performing tasks such as arranging and participating in meetings or program reviews including preparing meeting agendas/minutes/actions, preparing presentations, developing spreadsheets, tracking action items, and assisting with collaboration with internal and external stakeholders. - Assist in collecting, displaying, and interpreting program logistics-related data/metrics.- Gain additional responsibility and independent tasking as you grow in knowledge and experience.- Perform additional duties and responsibilities as assigned. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51493
Work Location US-DC-Washington
Serco has a great opportunity for you to take a leadership role in supporting U.S. Navy acquisition programs for highly technical systems for our ships and sailors. Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium, but primarily remote during this time of max telework. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Navy. Serco will provide management support in the area of logistics to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical surface ship systems. This senior-level position will have aspects of product support, defense acquisition logistics management, performance-based logistics, configuration management, government-furnished material management, training support, and related skills across all aspects of integrated logistics support. In this role you will:- Be Product support Management Lead for SLQ-32 v7 efforts.- Be the recognized authority in the principles of integrated logistics support (ILS) and lead a team in applying your knowledge and expertise in ILS to specified programs throughout their life cycles. - Be well-versed in the defense acquisition process and areas related to integrated logistics support and best practices including Performance-Based Logistics.- Be familiar with how logistics support is impacted and can be improved in light of new acquisition practices such as rapid acquisition, DEV/SEC/OPS, use of collaboration tools, and data analytics.- Manage schedules and plans of action related to ILS in system acquisition. Support may include program and milestone reviews, logistics element budget management, and coordination with logistics support organizations on behalf of the program office.- Execute and lead program office tasking related to supporting complex Naval systems. Work will require coordinating and collaboration with staff from the program office, other contractors, system developer/manufacturer, and government field activities.- Support senior government personnel and project managers in ILS and management activities related to development, production, and support of Navy systems.  Assist in program office management of projects, tracking progress against schedules, driving, and coordinating accomplishment of actions, coordinating the development of proposed solutions to issues, supporting meetings, and providing analysis of logistics support processes and progress on behalf of the government program management office. - Provide immediate supervision and guidance to less experienced team members and help guide your integrated team to accomplish program office tasking most-effectively. - Perform additional duties and responsibilities as assigned. 
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51492
Work Location US-DC-Washington
Serco has a great opportunity for you to take a leadership role in supporting U.S. Navy acquisition programs for highly technical systems for our ships and sailors. Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium, but primarily remote during this time of max telework. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Navy. Serco will provide management support in the area of logistics to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical surface ship systems. This senior-level position will have aspects of product support, defense acquisition logistics management, performance-based logistics, configuration management, government-furnished material management, training support, and related skills across all aspects of integrated logistics support. In this role you will:- Be Product support Management Lead for SLQ-32 v7 efforts.- Be the recognized authority in the principles of integrated logistics support (ILS) and lead a team in applying your knowledge and expertise in ILS to specified programs throughout their life cycles. - Be well-versed in the defense acquisition process and areas related to integrated logistics support and best practices including Performance-Based Logistics.- Be familiar with how logistics support is impacted and can be improved in light of new acquisition practices such as rapid acquisition, DEV/SEC/OPS, use of collaboration tools, and data analytics.- Manage schedules and plans of action related to ILS in system acquisition. Support may include program and milestone reviews, logistics element budget management, and coordination with logistics support organizations on behalf of the program office.- Execute and lead program office tasking related to supporting complex Naval systems. Work will require coordinating and collaboration with staff from the program office, other contractors, system developer/manufacturer, and government field activities.- Support senior government personnel and project managers in ILS and management activities related to development, production, and support of Navy systems.  Assist in program office management of projects, tracking progress against schedules, driving, and coordinating accomplishment of actions, coordinating the development of proposed solutions to issues, supporting meetings, and providing analysis of logistics support processes and progress on behalf of the government program management office. - Provide immediate supervision and guidance to less experienced team members and help guide your integrated team to accomplish program office tasking most-effectively. - Perform additional duties and responsibilities as assigned. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51472
Work Location US-VA-Chesapeake
As the, Marine Tradesman-Entry Level, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. As the, Marine Tradesman-Entry Level, you will perform the following typical tasks: - Responsible for fabrication and assembly of various electromechanical and electronic assemblies. - Follow blueprints, guidelines, and/or diagrams to complete tasks. - May perform duties as a fire watch and welder`s helper as well as assembling large scale and intricate mechanical assemblies. - Receive technical guidance from supervisor or higher level technician and your work will be reviewed for compliance with accepted practices. - Perform work with standard concepts, practices and procedures within field. - Work under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor. 
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 51465
Work Location US-VA-Chesapeake
Serco is looking for a SR. Mechanical Assembler team member to join a high-profile and challenging project supporting the US Navy.  The SR. Mechanical Assembler will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.  In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 5-10 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 51422
Work Location US-PA-Philadelphia
Discover you place in Serco! If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you! This Advance Requirements Project Manager will be on a dynamic team.  This position is contingent upon your ability to maintain your DoD Secret level clearance.  You will be part of a team that manages technical support provided to the Maintenance and Availability Planning Department with specific focus on processes and products associated with the development, monitoring, and validation of the Baseline Availability Work Package (BAWP).  In this role, you will:- Focus on all aspects of the integration of system/equipment repair and modernization during depot level availabilities.- Identify and apply additional resources to mitigate issues that may negatively impact SURFMEPPs ability to improve surface ship integration planning products.- Produce accurate BAWPs, and attain established surface ship maintenance and modernization end to end process delivery dates- Monitor performance measurements, by project and tasking, to maintain product quality control. - Promote continuous quality improvement and efficiency of technical support services provided.Bring your expertise and collaborative skills to make an impact towards our military defense and to our sailors.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-PA-Philadelphia
Telework
No - Teleworking not available for this position
ID 51421
Work Location US-PA-Philadelphia
Discover your Place in Serco! If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you! This Platform Engineering Division Project Manager will be on a dynamic team, Managing technical support provided to the Engineering Department with specific focus on processes and products associated with the maintenance of the Master Specification Catalog, validation of CMP task cost estimates, and post depot availability execution fiscal analysis. This position is contingent upon your ability to maintain your DoD Secret level clearance. You will be part of a team that among other things, .monitors contractor resource capacity and existing work load; schedules work flow and establishes sequences for all assigned tasks. Identifies and applies additional resources to mitigate issues that may negatively impact SURFMEPP ability to continuously maintain cost engineering products.  These efforts are recognized by the Navy for their outstanding contributions to the contract and program.   In this role, you will:- Monitor performance measurements, by project and tasking, to maintain product quality control. - Promote continuous quality improvement and efficiency of technical support services provided via automated information system.- Schedule work flow and establish sequences for assigned tasks.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-PA-Philadelphia
Telework
No - Teleworking not available for this position
ID 51417
Work Location US-PA-Philadelphia
Serco has a place for you, with our broad service offerings, potential for growth, and challenging work! If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Engineering Action Officer will be managing  technical support provided to the Engineering Department with specific focus on processes and products associated with the resourcing of surface ship maintenance and modernization.Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. This position is contingent upon your ability to maintain your DoD Secret level clearance. You will be part of a team that monitors contractor resource capacity and existing work load; schedules work flow and establishes sequences for all assigned tasks.  In this role, you will:- Manages technical support provided to the Engineering Department with specific focus on processes and products associated with the resourcing of surface Ship maintenance and modernization.- Monitors contractor resource capacity and existing work load.- Schedules work flow and establishes sequences for all assigned tasks.- Identify and apply additional resources to mitigate issues that may negatively impact SURFMEPP ability to attain established delivery dates for U.S. Navy surface ship maintenance and modernization resourcing products. - Monitor performance measurements, by project and tasking, to maintain product quality control. - Promote continuous quality improvement and efficiency of technical support services provided.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-PA-Philadelphia
Telework
No - Teleworking not available for this position
ID 51390
Work Location US-NJ-N/A
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  This ERP Analyst will be on a dynamic team supporting our Navy customer in PA.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Provide technical and project management support services for The Department of the Navy’s Enterprise Resource Planning (ERP) and Business Intelligence systems. The SAP ERP Modules-Functional SME, Senior, is a Key position working with a team who perform application analysis to support Navy ERP business processes and provide technical support for financial operations within the system. In this role, you will:- Maintain module local master data and submit HEAT tickets to change enterprise master data as required.- Identify module defects and transactional data errors, submit defect HEAT tickets, and manage HEAT queues for respective module, escalate defect priority in accordance with Navy ERP business rules, and recommend corrective actions when queues are backlogged.- Identify and recommend software module changes to enhance Navy ERP capability. Prepare Engineering Change Proposals (ECPs) and Change Requests (CRs) to document capability enhancements and support new functionality implementation efforts.- Support development of test plans for Navy ERP production releases, including updating which defects will be tested or validated, participate in testing, document test results, and oversee test execution during scheduled testing windows.- Analyze and recommend business process changes that improve SPAWAR utilization of Navy ERP modules.- Provide knowledge transfer and conduct formal courses of instruction on Navy ERP module capabilities to operations personnel as needed.- Participate in Navy ERP related working groups and develop a variety of Navy ERP documentation to include desk guides, briefing materials, white papers, operating guides and user instructions. 
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-PA-Mechanicsburg
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51024
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Read diagrams and schematic drawings to determine work procedures.- Install sheet metal items for heating-cooling/exhaust equipment (including insulation), machinery according to layout plans using hand pneumatic and power tools, and/or welding equipment.- Operate hoisting and lifting devices to position machinery and parts during the installation, set-up and repair of sheet metal items.- Assist shop Supervisor/lead mechanic with estimates for repairs and/or installations. - Adjust, repair and install dampers and repair or replace defective parts.- Operate machinery and tools to fabricate parts required during maintenance or set-up of machinery and/or equipment.- Clean, lubricate and perform other routine maintenance work.- Fabricate sheet metal items prior to installation using hand, pneumatic and power tools, and/or welding equipment.- Assemble and position scaffolding, ladders, and other elevated work platforms for the installation/checking of heating-cooling/exhaust duct systems and sheet metal items.- Required to assist other trades/Trades Helpers in performance of their duties.- May be required to operate light duty vehicles and other vehicles in the performance of their duties.- Required to train apprentices up to Journey-person level and endorse appropriate documentation.- Required to periodically work in adverse weather conditions and remote locations.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required
Category
Logistics
Position Type
Temporary/Term Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 51326
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Drive, operate, inspect and perform first line maintenance on all emergency response equipment and apparatus.- Recommend changes to work methods, procedures and equipment to improve cost, time, effectiveness and customer service.- Participate/conduct firefighter training, life safety inspections, fire prevention, and education programs.- Raise and monitor fire reports.- Conduct follow up inspections.- Assist in the inspection, testing and maintenance of Fire Suppression Systems and testing of Fire Alarm Detection Systems.- Conduct building inspections. - Perform maintenance and assist in inventory control of Unit Fire Extinguishers.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required. Hourly Rate 38.05,  Hours per week 42
Category
Engineering
Position Type
Temporary/Term Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 51305
Work Location US-VA-Chesapeake
Serco is looking for a Marine Welder-Entry Level team member to join a high-profile and challenging project supporting the US Navy. The Marine Welder-Entry Level will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Interpret specifications, drawings, blueprints, shop job orders and, process sheets.- Use a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc.- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 51284
Work Location US-VA-Norfolk
Electronic Surveillance Service Engineer - Norfolk, VA (50% Travel) - SECRET Clearance Required In support of the program's mission, Serco is looking for a Electronic Surveillance Service Engineer. This is a telecommute position, but you will be required to report onsite daily. This position is based out of Norfolk, VA. Naval Information Warfare Center (NIWC) Pacific, Security Systems Branch performs the procurement, installation, integration, testing and life cycle sustainment of Naval Anti-Terrorism/Force Protection (AT/FP) Electronic Surveillance Systems (ESS) at shore installations throughout the world. Systems/equipment and services are defined as equipment and/or systems that facilitate the detection, delay, deterrence, assessment, and response to terrorist events. Sustainment services include preventive and corrective maintenance, interoperability, maintenance planning, supply/logistics support, testing and evaluation, reliability and maintainability, and configuration management.  In this role you will:- Installation, troubleshooting, and maintenance of various mechanical, electrical, and electronic equipment, products and systems including but not limited to Physical Security/Access Control, Automated Vehicle Gates and Barriers, Automated Personnel Turnstiles, Intrusion Detection, Mass Notification and Giant/Indoor Voice, CCTV Surveillance and Recording systems as controlled by Emergency Operations Centers, Regional and Local Dispatch Centers, and Navy Munitions Commands- Identify faults, analyze mechanical and electrical failures, fault isolate network issues and order and replace defective parts and modules as required.- Recommend equipment product or services best suited to fit the customers’ needs - Relies on experience and judgement, reaches out to technical leadership, and exhibits a wide degree of creativity and latitude to plan and accomplish assigned tasks.- Communicates effectively with Customers, other Serco Team Members, and Sub Contractors to offer solutions - Creates and composes detailed work logs and performs daily trip reports of equipment and system statuses
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 51354
Work Location US-WA-Everett
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Everett, Washington location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WA-Everett
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51342
Work Location US-VA-Chesapeake
Serco is looking for a SR. Mechanical Assembler team member to join a high-profile and challenging project supporting the US Navy.  The SR. Mechanical Assembler will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.  In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 5-10 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Newport News
Telework
No - Teleworking not available for this position
ID 51221
Work Location CA-ON-Toronto
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Metro East
Telework
No - Teleworking not available for this position
ID 51228
Work Location CA-ON-Ottawa
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa Walkley
Telework
No - Teleworking not available for this position
ID 51230
Work Location CA-ON-St. Catharines
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-St. Catharines
Telework
No - Teleworking not available for this position
ID 51229
Work Location CA-ON-Renfrew
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Renfrew
Telework
No - Teleworking not available for this position
ID 51198
Work Location CA-ON-Stoney Creek
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Stoney Creek
Telework
No - Teleworking not available for this position
ID 51197
Work Location CA-ON-Guelph
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Guelph
Telework
No - Teleworking not available for this position
ID 51191
Work Location CA-ON-Toronto
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 51188
Work Location CA-ON-Barrie
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Barrie
Telework
No - Teleworking not available for this position
ID 51222
Work Location US-DC-Washington Navy Yard
If you are seeking a position where you will have the opportunity to bring your expertise in Financial Analysis, Serco has a fantastic opportunity for you! Serco supports the U.S. Navy as a prime for their Ship Maintenance and Modernization contract which integrates maintenance strategies, modernization plans, training needs, and technical, logistics, and programmatic efforts to best manage the lifecycle of U.S. and partner Navy surface ships and systems from fleet introduction through transfer or disposal. The Financial Analyst will be part of a 12-member team that works closely with the customer and other Serco teams to provide management oversight in Planning, Programming, Budgeting and Execution (PPBE) efforts across SEA21/CNRMC.  In this role you will:- Provide support services to the U.S. Navy in our Washington DC office and will be responsible for delivering critical Fleet support to ensure surface ships meet all current and future mission requirements.- Develop plans, schedules, and budgets to meet contractual requirements for a portion of a program. - Uses quantitative analytical techniques to assess program process issues and develop risk reduction/mitigation approaches for improving program planning, control, and execution. - Prepare/analyze funding/execution reports. - Interact with Senior Level Military and Government officials, participate in communicating status to upper level management, review, design and implement process changes. - Serve as a resource for resolution of problems. - Develop documentation, reports, and project plans and prepares and may present briefings and staff seminars.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50938
Work Location CA-SK-Bushell Park
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient VFR air traffic services to DND, at Canada’s Most Notorious Military Airport. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Duties include: - Control flow of air traffic within assigned airspace using radar monitors, radio and other communication equipment and visual references- Parallel Runway Arrivals and departures control, vector aircraft to final approach to the runway in use- Ensuring that pre-operational checks are carried out;- Ensuring that efficient coordination is affected between all applicable control agencies;- Ensuring that appropriate action is taken in an emergency in accordance with established procedures;- Recording and notifying the ATC Tower Shift Supervisor of all breaches of flying and air traffic regulations;- Ensuring maintenance of the ATC log;- Assisting in the conduct of unit training of ATC personnel;- Performing the Tower Supervisors’ duties when scheduled; and- Any other tasking assigned by the Wing ATC Office (WATCO)/Tower Shift Supervisor. Desirable experience- Previous ATC Tower/Aerodrome Controller at 15 Wing Moose Jaw- Experience in controlling military fighter jets and/or working in a complex, mixed VFR/IFR training- environment- Be conversant and current with all Air Traffic Management regulatory requirements
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
No - Teleworking not available for this position
ID 50937
Work Location CA-SK-Bushell Park
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient Air Traffic Management System maintenance, Aeronautical information services and VFR air traffic services to DND's NFTC program. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Office Administrator Support (Part-time) Purpose of the Job:To provide part-time administrative support to the Office Administrator and Program Manager. Primary Duties and Responsibilities:- Perform related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying.- Assist with compiling, verifying, and recording ISO Certificates, Supplier Evaluations, Supplier Questionnaires, and other forms and documents in accordance with established ISO procedures and schedules, using computerized and manual processing systems- Assist with updating employee data, employee files, training files etc- Transcribe official minutes of meetings - Any other administrative duties approved by the program manager- Assist with photocopying and collating documents for distribution, mailing and filing- Process incoming and outgoing mail, manually or electronically- Send and receive messages and documents using fax machine or electronic mail- Maintain inventory of office supplies, service office equipment and arrange for servicing in the case of major repairs.- Assist with employee engagement activities e.g.: event planning and execution- When tasked, compare supplies received against purchase orders and track back orders.- Clear back orders before supplier invoices are processed for payment- When tasked, determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer- Assemble packages, cartons and containers, record contents manually or in computer system, pack goods to be shipped and affix identifying information and shipping instructions- Inspect and verify incoming shipments against invoices or other documents, record shortages and reject damaged goods- When tasked, unpack, record and route goods to appropriate department areas- Maintain internal, manual or computerized record-keeping systems- Assist with GFE inventories, as required- Other duties as assignedSkills:- Intermediate to expert level computer skills in MS Office are required.- Excellent organizational skills and high attention to detail.- Ability to multi-task, manage changing priorities, respond to requests in a timely manner.- Outstanding written and verbal communication skills, being able to communicate effectively at all levels of the organization and externally.- Exhibits high levels of professionalism and confidentiality as a representative of the Company.- Demonstrated experience in gathering and reporting information and preparing presentations.- Possession of a valid Saskatchewan drivers’ licence.Health and Safety- Work in compliance with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, and quality. Security Clearance:- - Must be able to obtain a security clearance    
Category
Administrative/Clerical
Position Type
Part-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51108
Work Location US-CA-Port Hueneme
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  You will be testing equipment and machinery for Unmanned Underwater and Surface Vehicles (UUV/USV) operations in our Maritime Engineering, Technology and Sustainment (METS) team providing primary support to Naval Information Warfare Center (NIWC) in San Diego, CA. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs onboard a fast-growing local team. This position is contingent upon your ability to obtain and maintain your Secret clearance. This position is also contingent upon award of contract. The Vessel Operations Lead will oversee a team that operates and maintains boats in support of Navy operations, integration, and test for Unmanned Maritime Vehicles (UMV). You will be responcible for the captains who, launch, and recover vessels, transport vessels using Govt. vehicle, conduct pre-operation and preventative maintenance checks on vessels and trailers, conduct vessel maintenance, and vessel troubleshooting and repairs. This position has a great potential for growth into more responsibility and senior roles within an expanding work team. In this role, you will:- Installs, operates, maintains, repairs and modifies equipment- Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations- Analyzes and evaluates products and related performance- Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time- Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications, relations, and provides onsite training- Transport vessels using government vehicles from Serco facilities to various launch locations on and off NIWC PAC.- Collaborate with operational levels of specific customers and company management.- Provide on-going technical assistance to managers and Government customers.- Must be able to lift up to 50 pounds to assist with project requirements.  - Must be able to support land and marine based testing in austere environments if required. - Must be flexible and able to adjust to shifting customer needs.- Performs additional duties and responsibilities as assigned by management. Must be continuously flexible to changing requirements.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
No - Teleworking not available for this position
ID 51163
Work Location US-MD-Aberdeen Proving Grounds
WBB is now part of Serco If you are looking for a tremendous opportunity to lead a major Army program, look no further! Your experience in management and supervision of significant US Army Materiel Fielding and Integrated Product Support is needed to solve technical and policy challenges facing tactical radio communications systems for the Army’s current and future forces. Serco will support the US Army Program Executive Office: Command, Control and Communications-Tactical (PEO C3T) and the global warfighter C5ISR support plan. You will lead a team of 200 to 350 engineers, specialists, logisticians, and trainers to provide services to Project Manager Tactical Radio (PM TR), Readiness Management Division (RMD), and the constituent Product Offices with Material Fielding, Integrated Product Support, Platform Integration, New Equipment Training and Field Support services. In this role, you will:- Manage all contractor personnel assigned to the contract to ensure that all are performing appropriately- Review program CDRL documents for consistency of schedules, compliance, and financial document requirements- Coordinate with affected subordinate PMs on contractor personnel- Participate in IPT's on behalf of contractor- Evaluate and balance anticipated budget expectations and work closely with COR on program issues- Provide support in preparing briefing packages for presentation to high level leadership as required- Meet with customer and contractor personnel to formulate and review tasks plans and deliverable items- Ensure conformance with program tasks, schedules, and costs(Incumbent candidates supporting PEO C3T are encouraged to apply. Confidentially understood and respected)  
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MD-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51056
Work Location US-MD-N/A
Serco Inc. has an immediate need for a Test Engineer to join their team. In this position you will work 100% remote. You will work within the Application Development team in supporting and maintaining a robust quality assurance process for testing applications including but not limited to our internal Financial, Workforce Management, Human Resources and Management’s Business Intelligent Systems. This role will execute and maintain manual and automated tests and will act as a quality advocate within the Enterprise Applications Team to ensure quality assurance (QA) standards and processes as necessary throughout the Software Development Life Cycle. In this role you will:- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback- Create detailed, comprehensive, and well-structured test cases- Identify, record, document thoroughly and track defects- Perform thorough regression testing when defects are resolved- Track and monitor defects to closure
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51009
Work Location CA-ON-Toronto
As the Employment Services Manager you will manage a caseload of Service Providers who deliver Employment Services on behalf of Serco:  supporting, developing and challenging service delivery partners to meet and exceed performance targets and maintain contract compliance in the pursuit of Customer Service Standards and Key Performance Indicators. You will build strong, collaborative working relationships with supply chain partners; advise and guide; build realistic pipeline reporting; challenge and address under-performance and non-compliance. You will regularly review the supply chain to ensure it is fit for purpose and has the capacity to meet performance targets. You will identify and source new supply chain partners, to support areas of under-performance. You will work with External Stakeholders, providing performance updates at review meetings and supply chain partnership meetings. As the world experiences significant workforce shortages in all sectors which are further exasperated by the ongoing pandemic, now more than ever employment service play a vital part in rebuilding the economy. As a key member of Serco’s Employment Services team, you will build key relationships that will support community job seekers and businesses and help to build a healthy economy from a community lens. As the Employment Service Manager, you will be part of a multi-disciplinary team to deliver quality employment services to Ontarians. In this role, you will:- Build and maintain key relationships with community groups and businesses that will ensure success of employment services.- Establish meaningful relationships that will result in improved employment results for specialized populations and disadvantaged or marginalized groups:  Indigenous, Black and Racialized, People with- Disabilities, Newcomers to Canada, Francophone, LGBTQ2S- Oversee overall service delivery and performance of the Employment Service Providers (ESP’s)- Conduct weekly performance review meetings, and support the Employment Services Director in contract reviews, with ESP’s- Support ESP’s in identifying opportunities to improve contract performance and, working with Serco’s- Quality Manager and Partnership Manager to support ESP’s in appropriate strategies and establishing goals to address under-performance; develop and monitor performance improvement plans;- Identify and report on risks and issues as appropriate, and lead on resolution of operational, contractual and performance issues as they arise with ESP’s;- Encourage ESP’s partners to commit to a practice of continuous improvement and the sharing of best practice among the Serco ES network. Co-ordinate quarterly partnership meetings with supply chain partners to update on performance and share best practices;- Build an understanding of ESP’s current and future needs and priorities regarding the ES contract, and use such understanding to inform and influence the development of an effective network of partners to deliver employment services;- Build effective and productive relationships with partners based on three key factors for success: mutual trust and understanding, open-ness and excellent communications, and a joint approach to managing delivery;- Act as a point of escalation within Serco’s complaints handling protocols, listening to participants’ complaints and identifying and facilitating solutions with supply chain partners, or further escalating unresolved issues;- Establish a collaborative working environment among all stakeholders to facilitate partnership working and high level of motivation, innovation and communication.Undertake such additional duties as may be reasonably required, commensurate with the level of responsibility within the area.- This role has reporting responsibilities and therefore support to ensure success of the direct reports.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-
Telework
No - Teleworking not available for this position

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