If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.   This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will design, develop, test, deploy, document, maintain, and enhance complex and diverse software systems based upon documented requirements. These systems might include, but are not limited to, processing­ intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, business management information systems, and systems which incorporate data repositories, data transport services, and application and systems development and monitoring. In this role, you will:- Analyze user requirements to derive software design and performance requirements. - Debug existing software and correct defects. - Design and code new software or modify existing software to add new features. - Write or review software and system documentation. - Integrate existing software into new or modified systems or operating environments. - Develop simple data queries for existing or proposed databases or data repositories. - Software development using languages such as C, C++, Python, Ruby, Perl, JavaScript, etc. - Have experience with agile development processes. - Have experience with source code control systems, such as Git. - Serve as team lead at the level appropriate to the software development process being used on any particular project. - Design and development of relational and non-relational database applications. - Be familiar with the use of orchestration frameworks such as Spring and Kafka. - Familiarize queue management systems - Develop or implement algorithms to meet or exceed system performance and functional standards. - Develop and execute test procedures for software components. - Develop software solutions by analyzing system performance standards and conferring with users or system engineers; analyzing systems flow, data usage and work processes; and investigating problem areas. - Modify existing software to adapt to new hardware or to improve its performance - Design, develop, and modify software systems using scientific analysis and mathematical models to predict and measure outcomes and consequences of design decisions - Java development using the Eclipse IDE (Integrated Development Environment). - Have experience with the development of Java 2 Enterprise Edition (J2EE) applications - Have experience using collaboration and software development tools (ie. Atlassian). - Have experience with software development using continuous integration practices - Have experience with container technologies (ie. Docker). - Perform Unix shell scripting - Develop event driven or data driven analytics - Develop cloud-based solutions and technologies. - Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints.  - Perform quality control on team products. - Recommend and implement suggestions for improving documentation and software development process standards. - Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project. - Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements, and interfaces. - Coordinate software installation on a system and monitor performance to ensure operational specifications are met.

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist the Government in administering contracts.- Draft modifications to contract documents such as TTOs, Award Fee Plans, and CDRLs.- Track, analyze, and report contract costs.- Monitor and report on contractor performance to ensure compliance with contract terms and receipt of goods and services.

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your expertise and desire to learn new skills and make a difference with our government customer.- This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Be responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.- Write and edit technical documentation for all the project’s hardware and software to include installation, configuration, and how-to documentation.- Create code documentation for software.- Produce implementation guides and end- user guides for capabilities.- Provide field, data definition, and data flow documentation.- Format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. - Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative.- Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports.- Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies.- Prepare presentations to report analysis findings as well as program/portfolio status.

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.   This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will analyze user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications; analyze system requirements and leads design and development activities; guide users in formulating requirements, advise alternative approaches, and conduct feasibility studies. You will also provide technical leadership for the integration of requirements, design, and technology; incorporate new plans, designs and systems into ongoing operations; develop technical documentation, develop system Architecture and system design documentation; guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans. Additionally, you will interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts and have responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.         In this role, you will:- Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architecture(s) - Department of Defense Architecture Framework (DoDAF),  Service-oriented Architecture (SOA), etc.Contribute to the development of sections of systems engineering documentation such as System Engineering Plans, Initial Capabilities Documents, Requirements specifications, and Interface Control Documents- Assist with the development of system requirements, functional requirements, and allocation of the same to individual hardware, software, facility, and personnel components- Coordinate the resolution of action items from Configuration Control Board (CCB) meetings, design reviews, program reviews, and test reviews that require cross-discipline coordination- Participate in an Integrated Product Team to design new capabilities based upon evaluation of all necessary development and operational considerations- Allocate real-time process budgets and error budgets to systems and subsystem components- Generate alternative system concepts, physical architectures, and design solutions- Define the methods, processes, and evaluation criteria by which the systems, subsystems and work products are verified against their requirements in a written plan- Develop system design solution that satisfies the system requirements and fulfills the functional analysis- Review and provide input to program and contract work breakdown structure (WBS), work packages and the integrated master plan (IMP)- Participate in the development of system engineering documentation, such as System Engineering Plans, Initial Capabilities Documents, Requirements Specifications, and Interface Control Documents- Participate in interface definition, design, and changes to the configuration between affected groups and individuals throughout the life cycle- Derive from the system requirements an understanding of stakeholder needs, functions that may be logically inferred and implied as essential to system effectiveness- Derive lower-level requirements from higher-level allocated requirements that describe in detail the functions that a system component must fulfill, and ensure these requirements are complete, correct, unique, unambiguous, realizable, and verifiable- Participate in establishing and gaining approval of the definition of a system or component under development (requirements, designs, interfaces, test procedures, etc.) that provides a common reference point for hardware and software developers- Develop derived requirements for Information Assurance Services (Confidentiality, Integrity, Non repudiation, and Availability); Basic Information Assurance Mechanisms (e.g., Identification, Authentication, Access Control, Accountability); and Security Mechanism Technology (Passwords, cryptography, discretionary access control, mandatory access control, hashing, key management, etc.)

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.   This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will have:- Primary Engineer experience- Experience with Spectrum scale, GFPs storage – configuration, tuning, monitoring, troubleshooting- Experience with InfiniBand Networking – network topology, design, tuning, monitoring and troubleshooting- Additional experience and skills with:- HPC System Administration – automation, monitoring, configuration management.- Software experience areas of interest (customer we support): slurm; Jupyter; arkouda; Kubernetes; Docker; NiFi; Accumulo; Salt, Puppet or ansible; Active Directory/Centrify/NIS; Nagious; Bash scripting/Python/Java; Airflow; Storm; Kafka; Node; Openmpi; Spark; Zookeeper; Cuda/Nvidia; Casport; httpd/nginx; gcc; Chapel

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will possess the following capabilities:- Responsible for evaluating and preparing system engineering and technical analysis documentation to include: Software Requirements Specifications, Software Design Specifications, Software Installation Guides, and User manuals for a complex integrated Enterprise Management suite of High Performance Computing SW solutions.- Must utilize systems engineering experience in carrying out functions, including configuration and resource management, quality assurance, and software integration, acquisition, and testing.- Must contribute to the development of System Engineering plans, Initial Capabilities Documents, Requirements Specification, an Interface Control Documents.- Will also need to record and display internally developed solutions through development of deep-dive documents, flow charts, layout, as well as diagrams.- Qualifications must include: BS degree in Computer Science, Engineering or a related subject.- Proven working experience in installing, configuring, and troubleshooting Unix/Linux based environments.- Solid experience in administration and performance tuning of application stacks (e.g. Tomcat, JBoss, Apache, Ruby, NGINX).- Experience with virtualize and containerization.- Experience with monitoring systems.- Experience with automation software (e.g. Ansible, Puppet, Salt).- Solid scripting skills (e.g. shell scripts, Perl, Ruby, Python).- Solid network knowledge (OSI network layers, TCP/IP).

Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in San Carlos, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer: - In compliance with state and local laws regarding pay transparency, the salary for this role is $40.96/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- Additional housing stipend available.- $5,000 sign on bonus or optional first year paid time off allowance.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required

Are you passionate about supporting our Navy and Sailors? We are too.  Serco is an acronym for “Service Company”, and that is what we do, provide the best services to our USN customers and fellow citizens every day.  Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world!  This position is 100% remote, but successful applicants must be US Citizens who are eligible for a NACI clearance.   The Instructional Designer will support a high profile and challenging project supporting the U.S. Navy. In this position, you will develop design guides, lesson strategies, and assessments. You will create IMI III online lessons, video scripts, and support materials. If you are a tech-savvy self-starter who prides yourself on meeting deadlines, apply now!  It takes just a few minutes to complete out application process.  Previous Navy or other military experience is desirable.  In this role you will:- Consult with clients to identify new requirements and strategies- Work with a design team of instructional designers, media specialists, programmers, quality control specialists, subject matter experts and project and program managers to design and create new training- Demonstrate advanced knowledge of the ADDIE models and instructional design processes- Foster design innovation- Participate in visual design, prototyping, and usability testing and evaluation- Review products throughout analysis, design, and development to ensure compliance with style guidelines, writing standards, and sensible course/task flow- Work under the supervision of the project manager or lead instructional designer to develop and document instructor-led, paper-based, and online curricula or performance support solutions- Design and develop SCORM conformant and 508-compliant eLearning courseware and training materials

If you love engaging with high profile and challenging financial projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! The Senior Engineer for Joint Warfighting Capabilities will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense (OUSD) at the Pentagon and Mark Center offices in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation!  Serco supports the Multi-Domain Joint Operations (MDJO) for Research and Engineering (OUSD (R&E)). The mission of MDJO organization is to identify and transition technologies that close time-critical gaps in high-priority, multi-component warfighting missions.  You will work closely with customers and other Serco teams to deliver quality solutions, recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.  You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. In the Senior Engineer for Joint Warfighting Capabilities role, you will:- Support an OSD customer in the areas of warfighting capability development, integration, and transition of new technology - Provide subject-matter expertise in warfighting technologies and capabilities- Conduct technical assessments and analysis to inform innovative approaches, technologies, and capabilities to address critical joint warfighting capability gaps- Provide technical analysis and advice to inform capability requirements development and validation through the JCIDS process- Provide technical expertise to inform mission engineering studies, prototype development, experimentation, and global integrated wargaming- Collaborate with Service, Joint Staff, and OSD stakeholders to support the transition of technologies from prototypes and joint experimentation activities to Service programs of record- Prepare and deliver reports and briefings to DoD leadership

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!   This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates.You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.Serco-NA is seeking a motivated engineers to provide engineering and programmatic support to one of our customers with the U.S. Navy in the Washington, DC area. In this role, you will:- Provide engineering and systems engineering support to the program office.- Prepare and execute environmental documentation for exercises as it required by U.S law.- Recommend course of action(s) for unexpected technical and programmatic issues related to RDT&E.- Generate Acquisition documentation for Milestone Reviews.- Perform technical planning, cost, schedule, risk, supportability, and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation, and operational phases.- Review and develop analytical and technical input needed in order to evaluate documentation and development of briefs to ensure accurate, timely and essential information is proved to decision makers.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level.- Attend meetings and specified Program Integrated Product Teams (IPTs).- Set high personal standards for performance and conduct.- Demonstrate ability to be a team player; works well with others; contributes positively to work/team environment while continually seeks ways to enhance contribution to the team.- Rely on limited experience and judgment to plan and accomplish goals.- Perform a variety of tasks under general supervision.- Typically report to a supervisor or manager. 

SERCO is hiring a General Clerk to to perform one of the most important and revered missions in the Navy. You will provide timely and first-class casualty assistance to Navy families under the most grievous circumstances in Millington, Tennessee.  You will be part of an 11-person team that works closely with PERS-00C staff to provide high quality administrative and operational support to the office. In this role, you will:- Receive and process claims (including Traumatic Service member's Group Life Insurance (TSGLI), Survivor Benefit Plan, etc.) from service members or families of service members- Receive Line of Duty Investigations- Assist in the tracking, receipt, and processing of various documents pertaining to Casualty cases- Initiate and/or follow up on pending claims and coordinate with other offices and agencies- Process Family Reference Sample DNA letters and DNA kits and input into the Defense casualty Information Processing System (DCIPS)- Perform various clerical functions such as file and box handling, shredding, and data entry into web-based systems- Manage DTS traveler profiles; receive, review, and process travel orders and voucher requests; process travel vouchers; reconcile billed accounts used for airfare procurement; and review orders and vouchers for compliance- Maintain records files for retention and disposition- Prepare and submit correspondence, forms, and certificates for appropriate signatures from existing templates or samples- Generate a monthly report consisting total number processed FRS DNA kits, authorizations and completed vouchers, outstanding claims and processing issues. Contractor may also be tasked to generate ad-hoc reports upon request 

 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.

 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.

Serco-NA is actively seeking a motivated individual to provide TRIRIGA development support to the United States Air Force Civil Engineering NexGen project. In this role, you will work with our dynamic NexGen team to support critical Software Development Life Cycle (SDLC) activities for the Air Force customer. You will play a critical role in ensuring the successful design, analysis and development of software solutions to the Air Force CE community across more than 200 bases worldwide.In this role, you will: This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance- Work as a consulting team member or an individual technical consultant on product implementation, enhancement, integration or audit projects- Demonstrate expertise on work efforts that are focused on the analysis of the customer's business goals, objectives, needs and the general business environment to solve technical problems - Demonstrate familiarity with a variety of the field's concepts, practices, and procedures from a TRIRIGA business perspective- Rely on experience and judgment to plan and accomplish goals- Perform a variety of complicated tasks- May lead and direct the work of others- Exhibit a wide degree of creativity and latitude

Looking for a Senior Subcontracts Administrator opportunity at a place you can make a difference every day?  Bring your expertise and collaborative skills to make an impact by discovering your new role supporting this mission. In this role the Subcontracts Admin will support Serco’s US Navy contracts.  You will be part of a team of Procurement Professionals that work closely with internal and external customers.The Subcontracts Admin will conduct request for proposal preparations and competitions for supplies and services. Performs subcontract negotiations, and administration of subcontracts/purchase orders. Analyzes estimates of service, material, equipment, and production costs. Monitors suppliers performance for conformance to original proposal and maintain continual reviews to ensure that all terms and conditions are met and that the subcontractor is performing in accordance with legal requirements, customer specifications, and government regulations. Prepares and disseminates information throughout the company regarding subcontract status, compliance, modification, deviation, negotiation, and termination. Initiates documentation to authorize and direct work in accordance with contractual specifications. Prepares special reports and analyses as required. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. May lead and direct the work of others. Typically reports to a supervisor or manager. Experience must include working in a government contracting environment. Degree must be in Business Administration or related field. Additional training in contract law also required.In this Role you will:- Lead and conduct subcontract negotiations, competitions, and administration of major subcontracts.- Reviews proposal submissions and acts as senior level authority to identify and assist proposal team in reviewing proposal submissions.- Analyses estimates of services, material, equipment, and product costs.- Monitors supplier's performance for conformance to original proposal and maintain continual reviews to ensure that all terms and conditions are met and that the subcontract is in accordance with legal requirements, customer specifications, and government regulations.- Works effectively in a project team environment to ensure that programmatic time-lines for pricing/ proposal support and subcontract/purchase order awards are met.- Develops competitive and single/sole source Request For Proposals/Quotes (RFPs/RFQs) for federal products and services of high complexity and price.  Understands how to tailor prime contract requirements;  understand various contract type options and their proper use to ensure selected contract will result in the lowest risk and best performance for Serco and its clients. - Leads program team in subcontractor/supplier negotiations concerning price, terms, and delivery schedule.- Relies on extensive experience and judgement to plan and accomplish goals.- Awards purchase orders, subcontracts of high complexity, price, and documents all actions within department compliance standards.    - Provides effective supplier/subcontractor management ensuring compliance with negotiated price, terms and delivery schedule.  Communicates/ escalates performance issues promptly.- Closes out subcontracts, including cost-reimbursable subcontracts, timely.

 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.

 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.

If you want to work on cutting edge Air Force programs, Serco-WBB has a great opportunity for you!   Serco is seeking a talented Program Manager to join the team onsite at Wright-Patterson AFB, OH.  This role will be supporting the Special Programs Division (AFLCMC/WAG). This position is contingent upon your ability to maintain/transfer an active DoD Secret clearance. The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. You will be providing bold and innovative program management solutions on one or more programs by working with labs, test organizations, operational users, and industry.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will: - Provide program management support to classified programs utilizing DoD acquisition processes and policies for the procurement of systems, subsystems, and life cycle acquisition management. - Assist in initiating new prototype and development programs- Employ acquisition program analysis in the areas of acquisition and contracting strategy, program planning and control, schedule development, test, configuration management, risk management, contract changes, financial management, production, and product support- Assist in the planning, development, editing, and staffing of acquisition document products- Develop and present briefings on program status and/or recommendations to senior leadership- Conduct technical evaluations of contractor proposals- Assist in annual program cost estimates and Program Objective Memorandum development and submission- Interface with weapons system contractors, vendors, and Government users regarding programmatic aspects- Support program technical interchange meetings, program management reviews, executive management reviews, test meetings, development/operational test events, integrated product team meetings, software/hardware design reviews, etc- Perform program risk assessments and develop mitigation plans- Transition programs to production and long-term sustainment- Review and give feedback to contract deliverable products

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.   Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Assist the Government in administering contracts.- Draft modifications to contract documents such as TTOs, Award Fee Plans, and CDRLs.- Track, analyze, and report contract costs.- Monitor and report on contractor performance to ensure compliance with contract terms and receipt of goods and services.

If you seek a rewarding, high profile, and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This is a new position type for the entire industry! From Strategic conception to implementation, we are building and integrating technologic solutions to modernize the submarine force.  You will be working with a dynamic, innovative team, supporting the SSN(X)Team.  Bring your expertise and collaborative skills to make an impact, not only in our military defense and safety of our sailors, but in changing how vessels are designed! The Team Submarine concept unifies a once diverse submarine set of related activities into a single submarine-centric organization with the objecting of eliminating traditional structures and processes that creates impediments and inefficiencies for within research, development, acquisition, and maintenance communities.   Serco-NA is seeking a motivated individual to provide specialized and strategic programmatic direction for our NAVSEA customers in the future attack submarine programs. This Position will be critical in developing  the strategic pathway for a new Submarine design. MUST HAVE A CURRENT OR ACTIVE SECRET CLEARANCE Conduct Research and Development (R&D) analytical studies of submarine vessels. This program, SSN(X) is the next generation attack nuclear submarine.  Efforts will involve engineering, scientific, information systems, logistics, administrative, and strategic planning expertise, and lead to recommendations to improve operational effectiveness. Provide technical and operational support to projects and programs in the submarine office. Use established research and development techniques to determine the effectiveness of current operational activities and to determine problem areas and develop solutions. Roles and Responsibilities- Conduct state of the art research into submarine systems and systems of systems.- Provide updated industry techniques for development of the new systems.- Develop an integrated R&D strategy and for all life phases of vessel design, build and fielding for a new class of attack submarines- Manage allocation of R&D resourcing to support development activities - Inform future digital engineering policies that provide commonality of technical requirements

If you seek a rewarding, high profile and challenging experience supporting projects for the US Navy, Serco has a great opportunity for you!  In this position you will be part on a dynamic Intern Program experience in Team Submarine.  Bring your expertise and collaborative skills to make an impact supporting our National Defense. Team Submarine’s Submarine Program Offices are responsible for:The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The COLUMBIA program is a major defense acquisition program with a total life cycle cost of approximately $336B and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). Team Submarine and the Ship Acquisition Program Management (SHAPM) directorate within Serco-North America (NA) work together for the acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines.Serco-NA supports the US Navy as a prime contractor for Team Submarine assisting the acquisition of submarines. Serco-NA is one of the world’s leading service companies. Serco serves Federal, state, and local governments, along with the Canadian government and commercial customers. We help our customers deliver vital services more efficiently, while increasing the satisfaction of their end customers. Internships will be across Team Submarine. Team Submarine is a combination of the Program Executive Officer, Submarines (PEO SUB), the Deputy Commander, Undersea Warfare (NAVSEA 07) and the Undersea Technology Officer (NAVSEA 073). The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.PEO Submarine - COLUMBIA Class Program Office (PMS 397) - Is conducting the research and design for the next-generation Sea-Based Strategic Deterrence submarine (SSBN).- Submarine Acoustic Systems Program Office (PMS 401) - Develops and implements the Warfare System Modernization Plan that defines future upgrades, systems standards, and interface definitions for development of submarine warfare systems. Works with other Navy organizations and provides direction to coordinate development tasking at Navy Laboratories.- Undersea Weapons Program Office (PMS 404) - Oversees the research, development, construction, and modernization of all undersea weapons, including those employed aboard surface ships and aircraft.- Undersea Defensive Warfare Systems Program Office (PMS 415) - Conducts research, development, and construction of submarine defensive systems including noise makers and anti-torpedo torpedoes.- Submarine Combat and Weapons Control Program Office (PMS 425) - Develops and acquires the combat and weapons control systems for both in-service and new construction ships.- Submarine Electromagnetic Systems Program Office (PMS 435) - Designs, develops, and oversees the construction of Electronic Warfare Systems, periscopes, and the Photonics Mast.- VIRGINIA Class Program Office (PMS 450) - Oversees the design, construction, and delivery of the United States' newest attack submarine.- Maritime Surveillance Systems Program Office (PMS 485) - Provides a long-life fixed, and on demand, mobile maritime surveillance capability in littoral regions and open ocean areas of national interest in support of Joint and naval Task Force Commanders.- The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates.You must be able to obtain a Secret clearance after employment. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking motivated supply chain, logistics, management, and business undergraduate students to prepare, coordinate, and integrate the identification, development, acquisition, and delivery of integrated logistics support requirements for systems or equipment assigned to one of the U.S. Navy submarine shipbuilding program offices in the Washington, DC area.  Major Duties/Experience:- Prepare, coordinate, and integrate the identification, development, acquisition and delivery of integrated logistics support requirements for systems or equipment assigned to the Center.- Provide input to and/or review planning documents such as Technical Data Plans, Operational Requirements, Advance Procurement Plans, etc., applicable to the system or equipment for assessing the ILS effort.- Prepare logistics requirements plan, ILS Plans, Operational and Interim Support Plans, etc., as required.- Assess all requirements necessary to coordinate ILS functions.- Prepare and/or coordinate the ILS portion of Invitations for Bid or Requests for Proposal and participate in the evaluation of contractors? bids or proposals.- Organize and chair the activity ILS Management Team and participate as a member of the cognizant System Command ILS Management Team.- Participate in system requirements and design reviews, configuration management board reviews, engineering analysis tests, inspections, and demonstrations, provisioning, and training plan meetings/conferences.- You will interface with a broad range of experts and stakeholders. - Other duties as assigned.

Serco is seeking a highly motivated and hands-on Experienced Subcontracts Administrator to join our Subcontracts Team - (Hybrid Role). This is an exciting opportunity to join a highly engaged and collaborative organization that is committed to make the world a better place.  Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will:- Develops competitive Request For Proposals (RFPs) for federal and commercial services and products of medium-low complexity.- Compiles various bids/compliance documents for Pre and Post Award and inspects them for completeness.- Evaluates bids and completes subcontract/purchase order awards.- Perform cost and analysis on solicitations received in response to bidding. - Escalates supplier performance issues for resolution.- Performs subcontract close-out and a variety of other procurement-related tasks.

Looking for a career opportunity at a place you can make a difference every day?  Discover this fantastic opportunity located in our Nation’s Capital!   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. We are seeking an enthusiastic and motivated individual to assume the role of Submarine HM&E Program Analyst, someone who will provide programmatic support to one of our NAVSEA customers. In this role, you will:- Be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - Support development of metrics to track submarine modernization development, including alterations, LARs, DFSs, correspondence response, commitment, and action item tracking.- Lead program review sessions with customer to discuss cost, schedule, and technical performance. - Review presentations, briefs, and formal correspondence for NAVSEA review and final approval.- Maintain applicable Plans of Actions and Milestones (POA&M) as directed/required.- Interface with stakeholders to identify, assign, and track action items, leveraging initiatives to benefit submarine sustainment support. - Collect information and provide recommendations to senior decision-makers through well-written documents.- Communicate with various Program Office representatives within NAVSEA, SSP, contracting entities and other Department of Navy organization in supporting PM concerns.- Coordinate with the technical community and develop white papers and presentations for the Government and the Navy on program status or issues impacting the program.- Provide Subject Matter Expert (SME) support and assist the Government with technical analyses, inquiries, research, testing, data validation for any matters relating to US submarines. - Provide analysis and metrics for issues that arise in the Program (i.e., late delivery analysis, delay claim analysis, and other availability issues).- Conduct Meeting Administration (generate and distribute agendas, minutes, action items, etc.)- Organize and maintain Program tracking files/tools on program status, actions items and issues. - Support the team in performing additional duties and responsibilities as assigned.- Attend meetings and program reviews, provide presentations, written materials, and/or electronic communications with foreign country representatives from one of more countries. This may include interfacing with foreign liaison officers located at US Navy and/or contractor facilities.- Provide timely and efficient responses for all urgent tasking.- Ensure program correspondence and deliverables are in accordance with Serco's Quality Assurance Program. 

Serco has a Cybersecurity Assessor opening in Colorado Springs, CO or Huntsville, AL. This Cybersecurity Assessor will be supporting our DoD customer as an integral part of the Serco team! The mission of the Missile Defense Agency (MDA) is to develop and deploy a layered Missile Defense System to defend the United States, its deployed forces, allies, and friends from missile attacks in all phases of flight. This position is contingent upon your ability to maintain/transfer your DoD Secret clearance. Our team provides solutions for statutory and DoD requirements for Independent Verification and Validation (IV&V) for the MDA. They provide IV&V for MDA’s weapon systems, business systems, RDT&E environments and Defense Industrial Base partners. We work closely with the Agency’s Security Control Assessors and the Authorizing Official. The team is 42 people with staff in Colorado Springs, CO and Huntsville, AL. Join our team working at the Missile Defense Agency and use those skills! Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will: - Perform risk assessments on packages submitted from the Information System Security Manager (ISSM) in Enterprise Mission Assurance Support Service (eMASS)- Perform risk assessment activities for evaluating System Security Plans (SSP), Interim Authorization To Test (IATTs), Authorization to Operate (ATO), and Authorization to Connect (ATC)- Execute and document risk assessments, including interacting directly with the SCAs and the ISSMs and their Cybersecurity support staff and supporting ATO signing sessions

JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs experienced, skilled, and passionate Employment Navigator Regional Managers who have prior experience leading geographically dispersed team members and a professional workforce.  In this role, you will:- Assist the Project Manager in implementing the Department of Labor’s Employment Navigator & Partnership Pilot for transitioning servicemembers worldwide- Manage and oversee geographically dispersed Employment Navigators at multiple military installations worldwide - Coordinate with installation Designated Governmental RepresentativesThis is a remote position, but some travel to pilot locations may be required. Additionally, the Regional Manager position may require extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the regional team. The Regional Manager reports to the DOL VETS TAP Employment Navigator Project Manager. 

 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.

 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.

 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.

 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.

Bring your development expertise and collaborative skills to make an impact towards our military defense and safety of our soldiers. Serco supports the US Air Force as a sub on the DMAC-2 contract.On the DMAC-2 contract, you will be part of a team comprised of government personnel and contractors that work closely with DISA and other programs to provide quality support. Our team has been recognized by the US Air Force as providing top quality services in support of the customers. Our team values integrity, initiative, strong interpersonal skills, and commitment to quality.  In this role, you will:- Work in a small development team to define requirements, estimate the effort, design, implement and test the solution before deploying to the customer site for user testing.- For new requirements, the team will design the database interface and partition the application logic between the web server, database, and client tiers to achieve high performance, maintainability, and reliability.- For code changes to existent code (bug fixes and minor enhancements) , the team needs the ability to review existing/complex code, evaluate the required modifications to satisfy the requested code changes, implement the code changes, and perform careful testing, including regression testing.- Follow the Agile Process, using Product Increments and Sprints to move through development and test cycles.- Use strong team communication and collaboration across organizations to meet the customer's needs.

Looking for a Sr. Logistics Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in the San Diego location. Bring your analytical expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this mission. Serco supports the US Navy as a prime for their Federal Services/HAZMAT Program contract which supports their defense work in San Diego. Our team plays a key part of the US Navy Ashore/Afloat activities with HAZMAT and CHRIMP support. Visit these links for more information about how Serco supports the Navy https://www.serco.com/na/careers/navy-careers and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) You will be part of a team that works closely with the customer and other Serco teams which have been recognized by the U.S. Navy and the industry for their outstanding contributions to the contract and program. In this role you will:- Review and follow procedures for Ashore/Afloat support in partnership with US Navy civilian team members also providing support to activities.- Be familiar with a variety of US Navy Ashore/Afloat and HAZMAT management concepts, practices, and procedures.- Perform a variety of tasks under an assigned team lead.- Create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize cost- Rely on experience and judgment to plan and accomplish goals with some initial training being provided- Provide Ashore and Afloat support for the US Navy CHRIMP Customers in San Diego.- Report directly to a manager. Additional desired experience and skills:- A certain degree of creativity and latitude is expected.- Provide general sustainment support to field activities.- Support will include all aspects of material management/tracking support including the following: conducting physical inventories, conducting material research using US Navy/commercial systems and databases, and supporting container labeling initiatives.- Ability to obtain and maintain a favorable background investigation.- Ability to work with various personnel (military, civilian and contractor staff) to support of CHRIMP sustainment requirements.- Familiarity with various Navy Logistics and HAZMAT concepts, practices, and procedures including experience with utilizing the Navy’s Enterprise Resource Planning (ERP) software.- Ability to use MS Office Suite and possess intermediate-level experience with Word, Excel, and PowerPoint.- Provide support inventory, data collection, and processing of HAZMAT data for building into the Navy’s system of record.- Ability to quickly analyze customer problems, identify possible courses of action, provide recommendations for customer consideration, and follow up with guidance or training as needed.This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.

Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Ramona, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $37.66/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- Additionally, there is a $5000 sign-on bonus or optional first year paid time off allowance.  As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required

Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kodiak, AK! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $34.38/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- Additionally, there is a $5000 sign-on bonus. - Generous Cost of Living Allowance (COLA) provided. COLA is paid as a percentage of the hourly rate for all hours worked. - Relocation allowance provided.  As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required

We are seeking a Technology Integration Manager to lead and manage the integration of technology solutions within our Ontario Employment Services (OEST) program. As a Technology Integration Manager, you will be responsible for ensuring the smooth integration of technology solutions from sub-contractors, managing the solution architecture, design authority, and leading innovation within the organization. In this role you will:- Lead the integration of technology solutions from sub-contractors into our OEST technology environment.- Manage the solution architecture and design authority for the technology ecosystem.- Work with cross-functional teams to identify business requirements and develop technology solutions that meet those requirements.- Provide technical expertise to project teams and assist with problem-solving as needed.- Manage the technology integration project schedule, resources, and budget to ensure successful completion of the project.- Create and manage the technology integration project schedule, resources, and budget to ensure successful completion of the project.- Provide status updates at stakeholder and Senior Management level- Work with different teams to remove obstacles and ensure timely delivery.- Drive innovation within the organization by identifying emerging technologies and trends and evaluating their potential impact on the organization.- Provide technical leadership and mentoring to team members to enhance their technical skills.- Communicate effectively with stakeholders, including project team members, senior management, and sub-contractors.

Looking for a professional role at a place you can have influence every day?  In the role of the Financial Manager for Team Sub, you will be a part of Team Submarine, located in Washington, DC.  As part of this dynamic team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the maintenance, sustainment, and disposal of in-service submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. In this role, you will:- Provide daily support to Financial Management team.- Provide financial analyst services including data gathering, budget and financial analysis, and trend analysis.- Be responsible for various financial functions such as budgeting, auditing, forecasting and analysis.- Create, maintain, and update financial databases and spreadsheets, and generates various financial reports as required.- Maintain appropriate records and documentation.- Be adept at designing, building, and maintaining cost database for labor and material for the contract.- Develop estimated at completion (EACs) for contract requirements, maintaining costs metrics documentation, building PMR slide, and maintaining burn rate dashboard.- Conduct analysis at the availability level as well as at the Ship Work List Number (SWLIN)level, estimating costs for Hull, Mechanical & Electrical System (HM&E),- Develop pricing for future negotiations and analyze the burn rate of these various systems to forecast delivery and potential schedule impacts.- Track invoices and develop a database for labor material and leaser hours expended on contracts.- Analyze contract changes, cost ceiling changes, and Incentive fee reservation changes to maintaining a contract costs reconciliation database every month.- Provide financial models and financial statements, applies forecasting techniques, and evaluates performance against budget submissions.- Coordinate with Branch Head and field activities to establish funding priorities.- Reconcile Spend Plans to match the Resource Management Plans.- Coordinate with the field activities to establish timely receipt of reimbursable funds.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level.- Set meetings and specified Program Integrated Product Teams (IPTs).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player; works well with others; contributes positively to work/team environment while continually seeks ways to enhance contribution to the team. 

If you love engaging with high profile and challenging projects supporting the U.S. Department of Defense, Serco has a fantastic opportunity for you!  As the Forum Coordinator (Junior), you will be part of a dynamic team supporting major systems acquisition, research, and engineering on behalf of the Office of the Secretary of Defense (OSD) in Arlington, VA. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Serco has engineering and program management contracts supporting the OSD which involves providing regional and global planning/exercise support to maximize strategic alignment of OSD and Defense Agency capabilities with planning, exercises, doctrine, strategy, and opportunity analysis for the Agency, Combatant Commands (CCMD), and other DoD components, in coordination with interagency and international partners, while enhancing mission readiness through collective staff training.  You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will collaborate closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise. In the Forum Coordinator (Junior) position, you will:  - Participate in the planning, and implementation of conferences, workshops, meetings, and forums whether in-person or virtual- Coordinate all aspects desired meetings in accordance with internal or external customer specifications- Assist in selecting and negotiating use of appropriate classified and unclassified venues- Manage logistical arrangements including as required, including transportation, presentation materials, agendas, biographic materials, and hand-outs- Coordinate speakers and VIP/guest participation and handle correspondence on all aspects to ensure successful- Other duties may be assigned 

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support for SSN(X).  Serco-NA has an opening for a technical manager with submarine systems and R&D expertise to support our active contract with the U.S. Navy in the Washington, DC area.  General Duties- Knowledge and experience with work, excel, and PowerPoint- Provides day-to-day project management support for future attack submarines design development and R&D planning under the Ship Design Manager (SDM) for Future Submarines in NAVSEA 05U and the R&D manager in the SSN(X) project office (PMS 4XX), respectively.- Generates strategic and detailed programmatic documentation, schedules, and plans, and plays a key role in coordinating action between the project management and financial staffs and the technical and R&D teams. Generates strategies, plans, schedules, and briefing materials to support the SSN(X) technical and R&D teams’ near- and long-term planning efforts. Compiles and coalesces a vast array of inputs from various stakeholders into cohesive draft reports, briefs, and other products, often with very short turnaround times. Manages version control as products are reviewed by the customer and throughout the enterprise and generates final copies for delivery when complete. - Compiles tasking proposals received by PMS 4XX from across the submarine enterprise and generates high-level summary documentation used by the customer to prioritize them and determine funding levels for the next fiscal year. Tracks execution of tasking throughout the current year and documents receipt of deliverables.- Assists with the planning and coordination of various studies, meetings, and working groups held with subject matter experts in narrow areas of expertise with the goal of defining specific problems and delineating areas of responsibility. Generates briefing materials, agendas, and rosters for all team meetings. Manages attendance and ensures all visitors are cleared by security. During meetings, takes notes and generates written summaries and meeting minutes, logging all actions in a master tracker.

If you love engaging with high profile and challenging engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! This Data Scientist will be part of a dynamic team supporting  the Department of Defense’s (DoD) research, development, and prototyping efforts located in Crystal City, VA.  Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Serco supports the Office of the Secretary of Defense (OSD) and other Defense Agencies with engineering and program management. The DoD customer’s mission is to rapidly demonstrate and transition innovative capabilities to shape the competition space, counter emerging threats, and support long-term competitions by creating strategic operational effects through deterrence, power projection, cost imposition, surprise, and overmatch. Serco develops and demonstrate prototypes to buy down risk and prove feasibility of game-changing concepts using existing and emerging Government and commercial systems.  You will be part of a Serco team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and other government industries as outstanding contributions in engineering program and risk management across the Defense enterprise.  In the Data Scientist role, you will:- Identify business trends and problems through complex big data analysis- Provide recommendations to the senior OSD decision-maker regarding new applications of, and modifications to, existing and near-term capabilities- developing new and innovative ways to shape and counter emerging threats across the space, SOF, and cyber domains, bringing unexpected and game-changing capabilities to the Joint Force- Interpret results from multiple sources using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining independently- Design, develop and implement the most valuable business solutions for the organization- Prepare big data, implement data models, and develop a database to support the business solutions 

Looking for an TSS Network Engineer opportunity at a place you can make a difference every day?  Join Serco in support of our Defense Service sector and Systems Integration and Installation Business Unit as a TSS Network Engineer within the Tactical Afloat Networks Program Office (PMW 160). Discover this great opportunity in our Virginia location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This role will support the Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System (CENTRIXS), Integration Shipboard Networking System (ISNS), Sensitive Compartmented Information (SCI) Networks as well as integration and support of additional Program of Record and Non-Program or Record systems.  In this position, you will:- Provide break/fix Information Technology support in a fast paced, high-energy environment.- Analyze issues in an Enterprise LAN shipboard and shore environments to determine the best course of action for resolution.- Provide root cause analysis and recommending permanent configuration changes when necessary.- Work in cooperation with external partners, including consultants, agencies, and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.- Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment.- Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities.- Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.- Participate in integrated product teams and engineering/design reviews.

Are you looking for a rewarding role with a global company, where you can be part of a dynamic, highly technical group of professionals supporting the defense of our nation? As a part of Team Submarine, located in Washington, DC, you will be expected to bring your drive, and collaborative skills to make a positive impact supporting our military and the safety of our Sailors. Serco-NA is seeking a Deep Submergence Systems Administrator to support the Submarine Safety and Quality Assurance Division (SEA07Q) at Naval Sea Systems Command (NAVSEA), located in the Washington Navy Yard, Washington, DC.The SEA07Q office is responsible and accountable for the Submarine Safety (SUBSAFE), Fly-By-Wire Ship Control Systems (FBW SCS), and Deep Submergence Systems (DSS) Certification programs. Its director advises the Deputy Commander (SEA07) and acts as the Program Manager for SUBSAFE and Quality Assurance programs. SEA07Q provides quality assurance and independent oversight for all of the SUBSAFE/FBW SCS/DSS certification responsible activities across the globe.  In this role, you will perform the following tasks:- Provide administrative support for the DSS certification branch in SEA07Q. Areas of responsibility include support for advanced undersea systems, to include USS JIMMY CARTER (SSN 23), Deep Submergence Vehicle (DSV) ALVIN, Payload Handling System (PHS), Dry-Deck shelters, Special Operations Forces (SOF) host submarine systems, and related systems for submarine rescue.- Manage pre-audit correspondence, audit team reference materials, and audit team logistics.- Provide on-site audit support including entry and editing deficiencies and preparation of the audit report.- Provide post-audit support including organization and management of audit records and distribution of reports.- Facilitate working group meetings. Take meeting minutes and track corrective action responses.- Develop and update technical documents, manuals, and Navy directives.- Work under general supervision -- typically report to a supervisor or manager. 

SERCO DOD Skillbridge program provides global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what SERCO is all about.SERCO will consider any Active-duty member that is eligible for the DoD SkillBridge program however, for immediate consideration, SERCO is looking for Military members to fill the following roles:- Cybersecurity SME- a consultant who will provide a full range of IT and Cyber Expertise. In this role you will support a wide variety of projects including working for and with a variety of DoD, Federal, and corporate customers. You will interface with customers on a regular basis to develop project requirements, collaborate and work on integrated teams, and to brief, defend, and support project results. Must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. You will work in close collaboration with senior government and commercial customers providing consultation, recommendations, and support. You must have excellent listening, oral, and written communication skills and be able to work collaboratively with customers and colleagues.

Serco is hiring a Data Entry Operator to support our Navy customer in Millington, TN. Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population and focuses on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In the Data Entry Operator role, you will:- Maintain internal databases- Assist with diverse projects- Create Standard Operating Procedures to ensure continuity and policy adherence across the enterprise- Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs 

Are you a Systems Administrator and looking for a place to make a difference every day? Serco is the place for you! Discover your place through this exciting opportunity supporting our Anti-Terrorism Force-Protection (AT/FP) ESS program.  Our ESS program provides life-cycle management, integration, acquisition, and technical support for vehicle gates, personnel turnstiles, and remote surveillance in support of anti-terrorism and the safety of our citizens/service-members. Serco is seeking a Systems Administrator to support preventative and corrective maintanance of deployed systems. This includes the integration and installation of physical security systems along with maintaining the systems through patches and upgrades.  In this role, you will:  - Provide system administration support for Windows OS and Server- Install new software releases and system upgrades.- Evaluate and install security patches and resolves software related problems.- Perform system backups and recovery.- Maintain data files and monitors system configuration to ensure system and data integrity.- Maintain the configuration baselines for the system- Compose step by step repeatable procedures- Work with a worldwide team, coordinates systems that integrate with Security and Emergency operations centers

Are you a Field Service Engineer looking to make an impact every day? Serco is the place for you! Join our team supporting our Navy customer based out of Ventura, California. Serco's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The primary goal of the ESS/ IDS Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In this role, you will:- Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. - Identify, analyze, and repair product failures- Orders and replace parts as needed. 

Are you a Field Service Engineer looking to make an impact every day? Serco is the place for you! Join our team supporting our Navy customer based out of San Diego, California. Serco's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The primary goal of the ESS/IDS Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In this role, you will:- Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed- Identify, analyze, and repair product failures- Orders and replace parts as needed

If you love engaging in high profile administrative projects, then this position is for you. Serco is hiring a dynamic Personnel Employment Assistant to support the Navy Recruiting Command in Nashville, TN. Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. As a Personnel Employment Assistant, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs 

JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.

If you love engaging with high profile and challenging financial projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! The Chief of Staff will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense at the Pentagon and Mark Center offices in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation! Serco supports the Multi-Domain Joint Operations (MDJO) for Research and Engineering (OUSD (R&E)). The mission of MDJO organization is to identify and transition technologies that close time-critical gaps in high-priority, multi-component warfighting missions.  You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions, recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.  In the Chief of Staffrole, you will:- Manage daily operations and organization-wide initiatives- Coordinate and integrate activities across the organization- Provide organizational, technical, operational, and managerial advice to MDJO and OUSD (R&E) leadership- Research and gathering information to support executive-level tasking- Prepare executive-level briefings and reports for DoD leadership and Congress- Proactively engage with senior executives, action officers, and other stakeholders 

Join Serco as a Motor Assistance Patrol Operator in Baton Rouge, Louisiana! Preview this exciting opportunity here: https://youtu.be/KOLRuH975NM Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.  You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. As a MAP Operator, you can expect to:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid .- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.