Serco Inc.

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ID 47265
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.- This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Collect and input burn rate data using corporate template.- Review invoices in accordance with the most recent BM&A Invoice Review Desk Guide and contract clauses; report any discrepancies to Government Contract Manager (GCM).- Assist the GCM with gathering and organizing data needed to develop/modify Technical Task Orders (TTOs)/Delivery Orders/Requisitions/Spend Plans/Contract Performance Input. - Assist with the validation of ULO and TAR lines for contracts.- Utilize NSA-specific systems to perform basic functions.- Assist the Government with Contract Closeout activities.- Draft modifications to existing TTOs.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 46648
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Perform as the highest-level technical expert, providing both internal and external consulting services. - Provide technical design and architectural leadership, including documenting and diagramming the logical, physical, and process views. - Define network strategy with respect to technology domain standards and design goals. - Develop and maintain network roadmaps, which include product selection, versions, upgrades, projects and milestones. - Conduct research focused on identifying emerging technology solutions that reduce costs, increase efficiencies, provide more value, provide more capabilities, reduce risks, and increase security. - Lead efforts for network technology evaluations, which involves identifying a weighted feature matrix for a specific need and evaluating and scoring products against the desired features. - Research activities include readings, proof-of-concepts (POCs) and lab testing. - Communicate leading practices by giving presentations, working with program/project teams, and authoring content aimed at educating others about standards, strategies, and other defined leading practices.
Category
Other
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 46634
Work Location US-MD-Columbia
If you love high profile and challenging software systems engineering projects supporting the US Government, Serco has a great opportunity for you! Bring your expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval.In this role, you will:- Perform as the highest-level technical expert, providing both internal and external consulting services. - Work independently on advanced systems/software analysis projects. - Develop and may conduct training programs. - Remain current in operating systems/software analysis technological developments and applications. - Recommend future direction or projects to management. - Provide expertise and direction in the development or modification of complex software programs to enhance an operating system. - Support the government Software integration lead in all aspects of the project lifecycle, requiring technical expertise as well as documentation and leadership skills. - Develop, conduct AOAs and document a large system’s software architecture. - Forge relationships across the PMO and development teams is crucial for successful operation.
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 47303
Work Location US-CO-Colorado Springs
Designer/CAD Drafter II – Colorado Springs, COIn beautiful Colorado Springs, Serco has projects supporting US Space Command! This cleared Designer/CAD Drafter II position will be supporting the buildup and modernization of facilities across Colorado Springs. Bring your expertise and grow with a company supporting our military defense and training sites.You will be part of a 15 -20 -member team that works closely with the customer and other Serco teams to deliver quality systems. Kyle W. Johnson, RCDD, PMP, CTS leads this team with over 30 years’ experience and is an Army MI veteran. The team has been recognized by the customers for their outstanding contributions to several contracts and programs. In this role, you will:- Prepares, modifies and maintains plans, designs, drawings, and schematics for components and systems. - Performs moderately complex drafting tasks typically using computer equipment. - Works from sketches, notes, and verbal instructions. - Uses computer-aided design (CAD) systems to prepare layouts and drawings. May perform site surveys and incorporate them into CAD files. - May work with engineers in specific disciplines, which may require some knowledge of that discipline. - Performs complex tasks requiring the consideration of multiple variables to determine proper course of action. - Receives general guidance/supervision but normally works independently on mastered tasks. - Has knowledge of commonly used concepts, practices, and procedures within a particular field.- Contribute in all phases of the development lifecycle.- Produce comprehensive, quality drawings or technical documentation as required.- Demonstrate proficiency using AutoCAD to accomplish engineering tasks.- Perform individual and team Quality checks on drawings or technical documentation.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 47217
Work Location US-VA-Alexandria
Serco is hiring an Electrical Controls Engineer that enjoys high profile and challenging controls and electrical engineering projects in support of test site and new ship concept development. The Electrical Controls Engineer will be on a dynamic team that designs and evaluates ship and test site systems. This position assists senior members of our controls team that works closely with the Customer and other Government interdisciplinary teams to deliver quality systems. The Electrical Controls Engineer will be expected to hit the ground running as new member of a small but growing office in support of experimental test sites for new classes of Navy combatants. In this position you will:- Design, develop, and test all aspects of electrical components, equipment, and machinery.- May use computer-assisted engineering and design software and equipment to perform assignments.- Apply principles and techniques of electrical engineering to accomplish goals. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.- Rely on instructions and pre-established guidelines to perform the functions of the job.- Primary job functions do not typically require exercising independent judgment and reports to a supervisor or manager.Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 47284
Work Location US-CO-Colorado Springs
Join Serco as a Fleet Service Supervisor in Colorado Springs, CO! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports a large municipal and utility fleet (4,000+ units) performing preventative maintenance, diagnosing and repair of a diverse equipment set (light, medium and heavy duty diesel/gas cars/trucks; off-road construction equipment, snow plows, ATVs, Motorcycles, Generators, VAC trucks, and ancillary equipment).   You will be part of a team that has been voted one of the best 10 service companies to work for in the United States for the last 5 years! In this role, you will:- Manage and supervise fleet maintenance operations of one shop location, five Mobile Technicians and two service writers.- Provide training and support to all Technicians in area.- Manage parts and supplies for shop location and mobile Technicians.- Provide the staff with clear guidance and direction to meet customer requirements.- Operate automotive, construction and material handling equipment, hydraulic systems, ariel platform inspection and repair.- Ensure clear and accurate information is entered in the fleet maintenance system work orders. - Interact with the customer to resolve concerns.- Attend meetings with the customer and provide accurate equipment repair status. - Provide monthly safety training, safety audits, and quality control checks results.- Assist technicians with performing diagnosis and repairs as needed to maintain work production.- Be available after hours to dispatch on-call mobile technician upon customer request as per on-call schedule.- A certain degree of creativity and latitude is expected.- The list of duties does not include ALL duties that may be assigned to this position.
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 47286
Work Location US-TX-San Antonio
Join Serco as a HERO Operator in San Antonio, Texas! Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.  You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.  In this role, you will:- Assist motorists and perform incident management services during assigned shifts.- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested - Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-San Antonio
Telework
No - Teleworking not available for this position
ID 47185
Work Location CA-ON-Huntsville
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices. You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Huntsville
Telework
No - Teleworking not available for this position
ID 47182
Work Location CA-ON-Orillia
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Orillia
Telework
No - Teleworking not available for this position
ID 47184
Work Location CA-ON-North Bay
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.*Candidate must be fluent in French and English Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-North Bay
Telework
No - Teleworking not available for this position
ID 47183
Work Location CA-ON-Fort Frances
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Fort Frances
Telework
No - Teleworking not available for this position
ID 47259
Work Location US-CA-San Diego
If you love high profile and challenging programing projects supporting the Defense Logistics Agency - Serco has a great opportunity for you!  This Stock Clerk will be on a dynamic team, receiving, storing, and issuing equipment, materials, supplies, merchandise, foodstuffs, or tools, and compiles stock records of items in stockroom, warehouse or storage yard at our North Island, CA location.  Bring your expertise and collaborative skills to make an impact towards our military defense. Serco supports the Defense Logistics Agency as a prime for their DLA CMS contract. Our team compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments to ensure the safety of the military employees and to allow them to perform their missions successfully. Visit these links for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.) You will be part of a team that works closely with the customer and other Serco teams that have been recognized by the DLA and the industry for their outstanding contributions to the contract and program. In this Stock Clerk role, you will:- Sort, or weigh incoming articles to verify receipt of items on requisition or invoice- Examine stock to verify conformance to specifications- Store articles in bins, on floor or on shelves, according to identifying information, such as style, size or type of material, fills orders or issues supplies from stock- Prepare periodic, special or perpetual inventory of stock, and requisitions articles to fill incoming orders.- May mark identifying codes, figures, or letters on articles- May distribute stock among production workers, keeping records of material issued- May make adjustments or repairs to articles carried in stock- May cut stock to site to fill order.
Category
Logistics
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-CA-North Island
Telework
No - Teleworking not available for this position
ID 47216
Work Location US-OH-Beavercreek
*WBB is now part of Serco Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is based out of our Dayton, OH office with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required. The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings.  The ideal candidate for this position possess U.S. Air Force and Space acquisition experience with an active Top Secret/SCI clearance. Acquisition experience from other DoD service acquisition organizations is also considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers.  Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. This individual is responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission.  Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47149
Work Location US-VA-Arlington
Serco provides a fast-paced, collaborative work environment where employees have an opportunity to support multiple cutting-edge projects for top government and commercial leaders. We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services. This position is based out of our Crystal City Office, Arlington VA with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. Serco’s ideal candidate for this position possess DoD Joint Service or U.S. Navy/Air Force acquisition, test & evaluation experience with an active Top Secret clearance. Acquisition experience from other DoD service acquisition organizations is also considered highly relevant. The candidate will provide multi-disciplinary support to government system acquisition program management offices and will serve as an advisor to government personnel. Duties will include working with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings. The individual will also be responsible for providing Test & Evaluation planning and management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission. Services include some or all of the following:• Monitor program test and verification planning and progress for alignment with contract statements of work and other program documents• Assess verification and test planning and practice for agile development• Support strategic planning for test resources and venues• Assist in test plan development and development of evaluation techniques • Assist project execution oversight with review of program, engineering, verification and test documents for consistency of schedules, content, and requirements • Assist in bid and proposal technical reviews/analysis • Other related services associated with the acquisition process  
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47210
Work Location US-CA-San Diego
Project/Program Manager – Waterfront/Maritime Modernization  - San Diego, CA Serco is seeking to bring on an experienced Waterfront/Maritime Modernization Project/Program Manager to lead various projects supporting US Naval and Military contracts. If you love high profile and challenging programing projects supporting the US Navy, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Responsible for managing operational and technical aspects of C4I waterfront/maritime project(s) and related task orders for GOVT customer(s) with revenue ranging from $3 - $15M. - Conduct cost management through continual cost control and review.- Provide planning and technical oversight of US Naval Activities in the maintenance and installation of communication systems.- Provide expertise to customers to ensure resolution of issues. - Requires advanced knowledge and understanding of work project(s) and functions. Typically manages a team of 20 or more employees.- Has business development and budgetary responsibilities. - Typically reports to a Program Manager or Director.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47211
Work Location US-VA-Norfolk
Project/Program Manager – Waterfront/Maritime Modernization - Norfolk, VA Serco is seeking to bring on an experienced Waterfront/Maritime Modernization Project/Program Manager to lead various projects supporting US Naval and Military contracts. If you love high profile and challenging programing projects supporting the US Navy, Serco has a great opportunity for you!  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Responsible for managing operational and technical aspects of C4I waterfront/maritime project(s) and related task orders for GOVT customer(s) with revenue ranging from $3 - $15M. - Conduct cost management through continual cost control and review.- Provide planning and technical oversight of US Naval Activities in the maintenance and installation of communication systems.- Provide expertise to customers to ensure resolution of issues. - Requires advanced knowledge and understanding of work project(s) and functions. Typically manages a team of 20 or more employees.- Has business development and budgetary responsibilities. - Typically reports to a Program Manager or Director.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Norfolk
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47287
Work Location US-VA-Manassas
Logistics/Supply Support Analyst If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  This Logistics/Supply Support Analyst will be on a dynamic team, programing ship systems at our Manassas, Virginia location.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. We are seeking an experienced logistics/acquisitions professional with Navy, NAVSEA and/or a Program Executive Office background that includes providing advice and guidance for submarine systems and providing support to Program Office logistics and acquisition leadership. In this role, you will:- Provide related ship systems acquisition logistics and maintenance support in the areas of ship, combat system, engineering and fitted equipment operation and maintenance.- Write technical documents and route message traffic such as naval messages, monthly quarterly and fleet advisory.- Work with Program Executive Office in developing and maintaining ship sustainment strategy for initial outfitting estimates for new modernization.- Ensure Integrated Logistic Support (ILS) programs and processes reflect appropriate acquisition guidelines and requirements are met and proper support data elements are factored into the Life Cycle Cost (LCC) estimates.- Coordinate material and logistics requirements for fielding, ship alteration, or repair.  
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Manassas
Telework
No - Teleworking not available for this position
ID 47291
Work Location US-CA-San Diego
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in San Diego, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.=- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $34.52 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 47245
Work Location US-OR-Troutdale
Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Troutdale, OR! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Supervising.- Scheduling.- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels.  Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $35.55 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OR-Troutdale
Telework
No - Teleworking not available for this position
ID 47263
Work Location US-CO-N/A
JOIN OUR TEAMby leading a pilot aimed at assisting Veterans and spouse of a Veteran in states with high unemployment rates among Veterans prepare for a new work life chapter.  The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support the Off-Base Transition Training (OBTT) multiple-year pilot for Veterans and their Spouse along with National Guard and Reserve Service Members in select states through its highly successful Transition Assistance Program (TAP) to conduct job assistance workshops, employment resource coordination and to work with American Job Centers (AJC), Community Colleges and various Military Support Organizations.  This pilot is expected to grow to multiple states incrementally throughout the duration of the pilot. The DOL VETS TAP program needs an experienced, skilled, and passionate Project Leader who can perform the following tasks.  In this role, you will:- Assist the Program Manager with program initiation, planning and executing projects.- Work with DOL VETS determining progress metrics, creating OBTT reporting requirements, developing Memorandums of Understanding (MOUs) with local and military service organizations and monitoring participant employment outcomes.- Oversee the coordination and successful execution of OBTT activities and events.- Create long-and-short term plans, including setting targets for milestones and reporting project performance.- Conduct quality control evaulations, assessments and corrective action plans (as necessary) throughout pilot development and execution.- Create slideshows, whitepapers, weekly/monthly activity reports and information papers used by DOL for various high level meetings.- Conduct bi-weekly In Progress Reviews (IPRs).- Coordinate site selection criteria with Government Customer.- Assist Strategic Communication (STRATCOM) with developing messages and providing possible solutions for marketing OBTT.- Establish policy guidance, workflow and organization processes for Employment Resource Counselors.
Category
Operations Management
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 40160
Work Location US-FL-Eglin AFB
This position is contingent upon contract award The Technical Analyst position is in the Future Weapons Branch (AFLCMC/EBZA) of the Armament Systems Development Division (AFLCMC/EBZ) at Eglin AFB, FL. The position will support the EBZA Branch Chief in weapon systems capability development through application of Early Systems Engineering, Operations Analysis, and Operations Research principles. The Technical Analyst duties and responsibilities will include the following:- Provides technical understanding of developmental technologies and their application to evolving warfighter needs in collaboration with the requirements generation community Remains conversant with government laboratories and industry primes and their suppliers regarding application of developmental technologies to those warfighter needs- Provides Early Systems Engineering expertise in development of weapons concepts to meet identified operational capability gaps Provides analytical expertise in the design and execution of analysis plans to assess legacy and developmental weapons concepts for their ability to close operational capability gaps- Supports technology maturity level, manufacturing readiness level, acquisition risk assessment, and cost estimation teams in developing assessments for weapon systems analyses and integrates those assessments with effectiveness analysis to provide most effective and most cost-effective solution(s) recommendations- Supports the division, branch, and project team meetings on weapons capability development Interfaces with Government and industry stakeholders to meet program objectives Provides analytical expertise to development of PEO Weapons and Air Force munitions Roadmaps- Addresses impacts of policies on capability development guidance on the weapons enterprise
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-FL-Eglin AFB
Telework
No - Teleworking not available for this position
ID 47247
Work Location CA-ON-Guelph
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices. You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Guelph
Telework
No - Teleworking not available for this position
ID 47246
Work Location CA-ON-Guelph
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Guelph
Telework
No - Teleworking not available for this position
ID 47243
Work Location CA-ON-Simcoe
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kitchener
Telework
No - Teleworking not available for this position
ID 47242
Work Location CA-ON-Kitchener
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kitchener
Telework
No - Teleworking not available for this position
ID 47239
Work Location CA-ON-Chatham
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Chatham
Telework
No - Teleworking not available for this position
ID 47238
Work Location CA-ON-Oakville
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oakville
Telework
No - Teleworking not available for this position
ID 47264
Work Location US-CO-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of a skilled and compassionate Business Analyst who has prior experience assisting management or clients by analyzing and coordinating services such as client programs, human resources, budget preparation and control, equipment utilization, records control, and special management studies by performing the following duties.  In this role, you will:- Program Management support to complete various analytical and reporting tasks.- Control contract spending, expenditure rate and hours billed to customer.- Prepare and review monthly invoices from subcontractors and invoices sent to the customer.- Review, prepare, develop, and modify reports and/or client programs and policies.- Schedule a variety of classes and assigning Facilitators.- Review travel requests and expense reports.- Coordinate travel and base access requirements.- Communicate, verify and coordinate class schedules with installation representatives and assigned Facilitators.- Ability to perform clerical and administrative support tasks. - Relies on limited experience and judgment to plan and accomplish goals. - Performs a variety of tasks.  
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47258
Work Location US-RI-Newport
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position is based out of Newport, Rhode Island in support of Naval Station Newport, Rhode Island. In support of this effort the CNIC N6 Technical Support Subject Matter Expert (SME) will be responsible for the following:   - Troubleshooting and support of networked systems being implemented across the Enterprise to include Automatic Vehicle Gates (AVGs), LENEL, PSNET, Defense Biometric Identification Data System (DBIDs), ELMR encrypted devices/configurations and OTAP implementation. - Work effectively on several phases of systems/software programming/analysis with little direction- Installation level maintenance- Inventory of  IT equipment 
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-RI-Newport
Telework
No - Teleworking not available for this position
ID 47248
Work Location US-OR-Troutdale
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Troutdale, OR! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $32.32 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OR-Troutdale
Telework
No - Teleworking not available for this position
ID 47244
Work Location CA-ON-Brampton
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!    Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner.  You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.   In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Brampton
Telework
No - Teleworking not available for this position
ID 47236
Work Location CA-ON-St. Catharines
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-St. Catharines
Telework
No - Teleworking not available for this position
ID 47241
Work Location CA-ON-Mississauga
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 47237
Work Location CA-ON-Oakville
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oakville
Telework
No - Teleworking not available for this position
ID 47235
Work Location CA-ON-St. Catharines
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-St. Catharines
Telework
No - Teleworking not available for this position
ID 47233
Work Location CA-ON-London
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.   Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-London
Telework
No - Teleworking not available for this position
ID 47223
Work Location US-OH-Beavercreek
Exciting and challenging Tier One Service Desk Supervisor opportunity! We are growing and have an immediate need for a Tier One Service Desk Supervisor on the Centers for Medicare and Medicaid (CMS) Service Desk.As a Tier One Service Desk Supervisor with Serco, you will use your technical, analytical and leadership skills to solve challenging problems through innovative technology solutions. You will work on exciting projects, future-proof your skills, and grow into your dream job alongside some of the most talented, knowledgeable, and dedicated team members in the industry. In this role, you will:- Provide support for Service Desk Agents, assist in the management of a ticketing and telephonic queue, train new and existing staff, and assist the team in resolving issues and requests brought forward by company personnel.- Supervise the day-to-day operations of the Service Desk. Identify, research, and resolve complex technical problems.- Create and manage escalation procedures and ensure service levels are maintained.- Document, track, and monitor problems to ensure resolution in a timely manner.- Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.- Ensure agents are logged in on time and available for calls- Ensure tickets (incidents and tasks) in queue are being actively worked to resolution- Provide a first point of escalation for issues and users- Work in tandem with the IT Service Desk Team Lead(s) and agents to identify trends- Development and delivery of training to both new and existing team members- Report creation and statistical analysis of team metrics- Quality control checks of agent ticketing to ensure consistency and accuracy of work performed- Create and manage escalation procedures and ensure service levels are maintained.- Participate in weekend on call rotation- Work with support teams with projects and assist with out-of-scope deliverables.- Provide agent Performance Reviews
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47257
Work Location CA-ON-Sarnia
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:- Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities:Management and Supervision:- Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate workflow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- Leadership – 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral communication: ability to express oneself clearly in conversations and interactions with others.- Written communication: ability to express oneself clearly in business writing.- Fostering teamwork - The ability to (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing performance - The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus - The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness- The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing work - The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal credibility - To be perceived as responsible, reliable, and trustworthy. Health & Safety:- Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements.   This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sarnia
Telework
No - Teleworking not available for this position
ID 47251
Work Location US-OK-Fort Sill
JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs skilled and compassionate Employment Navigators who can assist military personnel in their transition to civilian occupations and provide individual counseling on the job search process. Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. The Employment Navigator reports to a Regional Manager.    In this role, you will:- Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans. - Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs. - Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.- Provide resume and cover letter advice.- Some travel may be required.Employment Navigators will also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers/State Workforce Agencies based on the Servicemember and/or spouse’s.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OK-Fort Sill
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47219
Work Location US-MA-Boston
If you love important, meaningful, and challenging projects and supporting the US Navy –Serco has a great opportunity for you!  Serco supports the Navy as prime for their Amphibious Warfare program. The Boston Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft Utility (LCU) 1700, and the planning of maintenance of the new Ship to Shore Connector (SSC). In this role, you will support the Electrical Engineering team in the drafting, editing, and verification of technical manuals (TM) used in craft design plans. You will be part of a 4-person Electrical Engineering team that works closely with the customer in delivering quality products and services to the fleet.  In this role you will: - Be responsible for providing technical support for all aspects of requirements development, concept development, engineering, integration and test, and performance analysis as tasked by the Lead Electrical Engineer in support of the Landing Craft Planning Yard efforts in Boston.- Support senior technical personnel and project managers within the organization in various technical activities related to system and technical product development for life cycle sustainment of LCAC, SSC and LCU 1700.- Develop change records for craft improvements and safety issues.- Provide technical guidance and documentation for craft changes, including installation drawings, TM updates, Liaison Action Reports (LARs), etc., as required.- Provide technical and design support on emergent issues in the Fleet and during all availabilities.- Respond to emergent Fleet Life Cycle support and engineering issues.- Receive technical guidance and training from the more experienced technical staff and provide training to junior team members where required.- Perform basic engineering work in analysis, design, development, evaluation, planning, testing and operation in support of higher-level engineers in the development of system and technical products. Typically employs pre-established guidelines and instructions, and limited experience and judgment to plan and accomplish task objectives.- Duties include the collection of information and data, performance of various tests, and engineering computations, measurements, and analyses.- Have some independent interaction with customers and provides input to project managers on programmatic and technical deliverables under guidance of more senior technical personnel. - Comply with applicable quality and security procedures in the performance of duties. - Travel for craft audits or inspections when required. - Perform additional duties and responsibilities as assigned.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MA-Boston
Telework
No - Teleworking not available for this position
ID 47148
Work Location US-MA-Boston
If you love important, meaningful, and challenging projects and supporting the US Navy –Serco has a great opportunity for you!  Serco supports the Navy as prime for their Amphibious Warfare program. The Boston Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft Utility (LCU) 1700, and the planning of maintenance of the new Ship to Shore Connector (SSC). In this role, you will support the Electrical Engineering team in the drafting, editing, and verification of technical manuals (TM) used in craft design plans. You will be part of a 4-person Electrical Engineering team that works closely with the customer in delivering quality products and services to the fleet.  In this role you will: - Be responsible for providing technical support for all aspects of requirements development, concept development, engineering, integration and test, and performance analysis as tasked by the Lead Electrical Engineer in support of the Landing Craft Planning Yard efforts in Boston.- Support senior technical personnel and project managers within the organization in various technical activities related to system and technical product development for life cycle sustainment of LCAC, SSC and LCU 1700.- Develop change records for craft improvements and safety issues.- Provide technical guidance and documentation for craft changes, including installation drawings, TM updates, Liaison Action Reports (LARs), etc., as required.- Provide technical and design support on emergent issues in the Fleet and during all availabilities.- Respond to emergent Fleet Life Cycle support and engineering issues.- Receive technical guidance and training from the more experienced technical staff and provide training to junior team members where required.- Perform basic engineering work in analysis, design, development, evaluation, planning, testing and operation in support of higher-level engineers in the development of system and technical products. Typically employs pre-established guidelines and instructions, and limited experience and judgment to plan and accomplish task objectives.- Duties include the collection of information and data, performance of various tests, and engineering computations, measurements, and analyses.- Have some independent interaction with customers and provides input to project managers on programmatic and technical deliverables under guidance of more senior technical personnel. - Comply with applicable quality and security procedures in the performance of duties. - Travel for craft audits or inspections when required. - Perform additional duties and responsibilities as assigned.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MA-Boston
Telework
No - Teleworking not available for this position
ID 47227
Work Location US-CA-N/A
Serco Inc. is looking for a highly motivated individual with a technical/engineering background to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Surface Warfare Center (NSWC) and Naval Information Warfare Center (NIWC) commands. The ideal candidate will assist in the development of the Autonomous Maritime System (AMS) program budgets, schedules and work priorities. Plans, implements, and tracks the progress of unmanned air, surface, and undersea vehicle (UxV) projects. Perform with limited supervision/direction and regularly exercise discretionary and decision-making authority. This position supports a broad portfolio of AMS programs in the San Diego, CA/NIWC PAC geographic region. The PM will be responsible for managing unmanned air, surface, and undersea vehicles (UxV) projects and related task orders for customers with revenue ranging from $3M - $15M.  You will have budgetary responsibilities to include creating budgets, schedules, and technical performance requirements for UxV projects including conducting cost management through continual cost control and review. You will work requirements and operational fulfilment of new sensors, payloads, software, and hardware on UxV projects during various life-cycle stages including prototyping, and RDT&E. In this role, you will be:- Planning, leading, and coordinating technical engineering and sustainment activities of project staff, engineers, testers, vessel operators, and support staff- Conducting program/project briefings and participating in technical exchange meetings with internal/external stakeholders of various UxV projects.- Providing expertise and work efforts that are focused on analyzing customer's business goals, objectives, needs and the general business environment to ensure the success of the project and swift resolution of issues.- Ensuring project work activities conform to contractual agreements and deliverables meet/exceed customer expectations.- Providing support to areas such as product implementation, enhancement, integration, or audits.- Responsible for oversight of project resources and operations to ensure efficiency and cost effectiveness.- Supporting Business Development opportunities and proposal writing/reviewing activities- Performing risk analysis, mitigation, and reporting.- Establishing project work objectives and allocate resources.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47231
Work Location US-PA-Harrisburg
Join Serco as a Service Writer in Harrisburg, PA! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. The Service Writer performs a performs a variety of moderately complex-to-complex customer service functions serving as liaison and initial point of contact to end users and shop technicians to facilitate successful resolution of repair issues.  The Service Writer is a detail oriented multitasking automotive professional with highly developed communication and people skills, and above average aptitude for functional and situational reasoning.  The Service Writer serves as the focal point and primary customer liaison to the Vehicle Maintenance function. Customer perceptions of the company and services provided are formed during these brief encounters. Key responsibilities for this position are uncompromising professionalism, responsive premier customer service and protection of the company’s image without compromise.  The Service Writer reports directly to the Service Manager and normally works under general supervision subject to periodic supervisory checks. The Service Writer is afforded the freedom to develop their own work sequences within established procedures, policies and guidelines.  In this role, you will:- Greet customers and vendors entering the maintenance facility. The Service Writer accepts vehicle service requests, identifies customer concerns and expectations, documents service requirements and accepts and relinquishes ownership and responsibility of units delivered to and released from the repair center within established procedures, policies and guidelines. The Service Writer receives and dispatches questions, service concerns and inquiries in a timely, courteous and professional manner. - Receive, verify and accept materials and repair parts delivered from vendors; issues materials from stock; organize, secure and control site inventories and material returns in accordance with established guidelines and procedures.- Document service and material functions in accordance with established guidelines and procedures. The Service Writer is responsible for data integrity and timely transfer to the responsible individual or office.- Monitor workload and communicate changing priorities or other workload related concerns to the appropriate party in accordance with established guidelines and procedures.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Harrisburg
Telework
No - Teleworking not available for this position
ID 47249
Work Location US-LA-Bossier City
Join Serco as a MAP Operator in Bossier City, Louisiana! Preview this exciting opportunity here: https://youtu.be/KOLRuH975NM This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.  You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. In this role you will:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid .- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-Bossier City
Telework
No - Teleworking not available for this position
ID 47178
Work Location US-AP-Kwajalein
Exciting New Career opportunity supporting the US Space Fence Operations upon our award! Serco is seeking a strong Supply Specialist to perform primary logistics and supply procurements, monitoring, tracking and inventories; perform contingency operator duties when SOC is unavailable. In this role, you will:- Perform functions at the mission site and program level pertaining to the management, control, acquisition, storage, safeguarding, and issue of Government-furnished or contractor acquired supplies and equipment.- Plan and develop procedures, coordinate policy, and provide control to obtain required supplies, material and equipment. Provide control over inventory, expediting, receiving, storage, disposition, and property accountability. - Instruct and advise operations and maintenance personnel in all applicable areas concerning required material and property control and associated procedures.- Assure proper procedures are followed, including obtaining required company or customer approvals, before initiating contractor direct purchase. - Provide supply support for mission items; Maintain equipment accounts and supply point accountability at 100%. - Order materials through Government supply system, or through local purchase when authorized by the Government.- Establish and maintain Government supply system accounts.- Support other mission locations with ordering, Government coordination and inventory reconciliation.- Act as primary Due-in for Maintenance (DIFM) Monitor, Bench Stock Monitor, Equipment Custodian, Supply Point Monitor, Shelf-life Monitor, Precious Metals Recovery Program Monitor, Activity Supply Limited Inspector, Environmental Compliance Contact, and Records Custodian.- At the direction of the Standard Base Supply System, provide MICAP and PMCS support to other DoD units. - Manage the receipt, storage, inspection, and distribution of Hazardous Material (HAZMAT) brought onto the mission site. - Maintain Material Safety Data Sheets (MSDS) and list of HAZMAT.- Coordinate with Site and Program Management in the preparation of documentation and reports concerning or involving supply actions or status. - Turn in property for disposal and demilitarization. - Maintain status and expenditure data for supply items. - Perform packing, crating, pickup and delivery of items; coordinate shipments. - Perform contingency radar operator duties and additional duties as required.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
MH-Kwajalein Atoll
Telework
No - Teleworking not available for this position
ID 47176
Work Location US-AL-Huntsville
Exciting New Career opportunity supporting the US Space Fence Operations upon our award! Serco is seeking a strong Information System Security Officer to provide program cybersecurity governance; leads audit, analysis and remediation of cybersecurity issues. In this role, you will:- Perform computer security assessments and implement required countermeasures; implement and maintain a site mission system and network Cybersecurity program.- Execute cybersecurity responsibilities protecting and defending information systems by ensuring the availability, integrity, confidentiality, authentication, and non-repudiation of data through the application of cybersecurity measures. - Protect ISs, their operating system, peripherals (media and devices), applications, and the information it contains against loss, misuse, unauthorized access, or modification. - Ensure all users receive COMPUSEC training. - Provide information to update system Assessment and Authorization (A&A) packages. - Oversee TEMPEST package reviews and provide documentation for TEMPEST package updates.- Perform system analysis to determine factors and causes of system performance issues.- Perform program Quality Assurance, including quality analysis of dual role Operator/Maintainer proficiency shift performance.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position
ID 47222
Work Location US-AZ-Tucson
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in City, State! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.-  Issuing air traffic clearances.-  Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.-  Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.-  Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.-  Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.-  Coordinating with and issuing instructions to airport vehicles and personnel.-  Maintaining and disseminating records of daily operations-  Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $30.75 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Tucson
Telework
No - Teleworking not available for this position
ID 47221
Work Location US-CO-Schriever AFB
*WBB is now part of Serco Cybersecurity Risk Assessment (CRA) Engineers support the Missile Defense Agency (MDA) Security Control Assessors (SCA) within the Independent Verification and Validation (IV&V) team by performing comprehensive and thorough risk assessments for the MDA. The Risk Assessment process evaluates data from many sources to provide a holistic assessment that enables the Authorizing Official (AO) to make an authorization decision. This process takes vulnerabilities associated with non-compliant RMF controls and evaluates their risk to the mission and the agency to arrive at a residual risk. JOB DESCRIPTION AND RESPONSIBILITIES: - Perform risk assessments on packages submitted from the Information System Security Manager (ISSM) in Enterprise Mission Assurance Support Service (eMASS)- Perform risk assessment activities for evaluating System Security Plans (SSP), Interim Authorization To Test (IATTs), Authorization to Operate (ATO), and Authorization to Connect (ATC)- Execute and document risk assessments, including interacting directly with the SCAs and the ISSMs and their Cybersecurity support staff and supporting ATO signing sessions
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 47230
Work Location US-VA-Herndon
If you are looking for an exciting and challenging opportunity, check out this Project Accounting Analyst opportunity! The Project Accounting Analyst is a key member of the Project Accounting Group and will work with 4 other Project Accounting Analysts. You will assist in the development and deployment of the project accounting function and associated activities. This is an excellent opportunity for someone who thrives in a fast-paced, demanding environment.In this role, you will:- Serve as a lead technical resource for the group.- Consistently demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.- Multi-faceted role that will entail working closely with operations and business finance representatives and coordinating system functions related to project accounting.  - Work to ensure all project set-up and maintenance functions comply with corporate standards and internal controls.  - Work with project management to provide suggestions on the most effective setup of projects in Costpoint.- Ensure compliance with key control objectives and risk mitigation measures.- Support internal and external audits.- Maintain contract set-ups within the accounting system.- Process all funding and modifications to contracts.- Participate in Project Set-up Kickoff meetings.- Interacts daily with Business Finance, Contracts, Accounting and Operations.- Other duties as assigned
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47225
Work Location US-CA-San Diego
Serco is looking for an experienced and enthusiastic team member to join a high-profile and challenging project supporting the US Navy.  The Navy HM&E Engineer II will be serving on a dynamic team, supporting autonomous surface vessels at our client’s site at Naval Information Warfare Center Pacific (NIWC PAC).  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors.You will be part of a team that works closely with the customer and other Serco team members to deliver high technology Naval systems. You will provide technical support for our customer as part of an integrated team both on-site in San Diego, CA and by telework. In this role, you will:- Assist the design, development, implementation, and analysis of technical products and systems.- Provide sound and seasoned technical judgement that follows company policies and procedures in meeting customer obligations.- Conduct routine and corrective maintenance of complex automated control systems, main engines, diesel generators, electrical distribution systems, and auxiliary systems.- Recommends alterations to development and design to improve quality of products and/or procedures.- Assist with vessel modifications, including development of Engineering Change Proposals, procurement of parts, fabrication, installation, and testing.- Assist with planning shipyard overhauls.- Assist with electrical, mechanical and network payload integration.- Assist with the develop of maintenance plans and procedures.- Assist with at-sea testing of UXVs and associated payload, including test plan development, test execution, and post-test analysis.- Familiar with standard concepts, practices, and procedures within the UxV field.- Ability to problem solve during high stress environments such as field testing in austere conditions.- Travel and at-sea watch standing will be required.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position

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