SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Customer Service Agents are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process. Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services. Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor. In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Bring your development expertise and collaborative skills to make an impact towards our military defense and safety of our soldiers. Serco supports the US Air Force as a sub on the DMAC-2 contract.On the DMAC-2 contract, you will be part of a team comprised of government personnel and contractors that work closely with DISA and other programs to provide quality support. Our team has been recognized by the US Air Force as providing top quality services in support of the customers. Our team values integrity, initiative, strong interpersonal skills, and commitment to quality. In this role, you will:- Work in a small development team to define requirements, estimate the effort, design, implement and test the solution before deploying to the customer site for user testing.- For new requirements, the team will design the database interface and partition the application logic between the web server, database, and client tiers to achieve high performance, maintainability, and reliability.- For code changes to existent code (bug fixes and minor enhancements) , the team needs the ability to review existing/complex code, evaluate the required modifications to satisfy the requested code changes, implement the code changes, and perform careful testing, including regression testing.- Follow the Agile Process, using Product Increments and Sprints to move through development and test cycles.- Use strong team communication and collaboration across organizations to meet the customer's needs.
Looking for a Sr. Logistics Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in the San Diego location. Bring your analytical expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this mission. Serco supports the US Navy as a prime for their Federal Services/HAZMAT Program contract which supports their defense work in San Diego. Our team plays a key part of the US Navy Ashore/Afloat activities with HAZMAT and CHRIMP support. Visit these links for more information about how Serco supports the Navy https://www.serco.com/na/careers/navy-careers and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) You will be part of a team that works closely with the customer and other Serco teams which have been recognized by the U.S. Navy and the industry for their outstanding contributions to the contract and program. In this role you will:- Review and follow procedures for Ashore/Afloat support in partnership with US Navy civilian team members also providing support to activities.- Be familiar with a variety of US Navy Ashore/Afloat and HAZMAT management concepts, practices, and procedures.- Perform a variety of tasks under an assigned team lead.- Create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize cost- Rely on experience and judgment to plan and accomplish goals with some initial training being provided- Provide Ashore and Afloat support for the US Navy CHRIMP Customers in San Diego.- Report directly to a manager. Additional desired experience and skills:- A certain degree of creativity and latitude is expected.- Provide general sustainment support to field activities.- Support will include all aspects of material management/tracking support including the following: conducting physical inventories, conducting material research using US Navy/commercial systems and databases, and supporting container labeling initiatives.- Ability to obtain and maintain a favorable background investigation.- Ability to work with various personnel (military, civilian and contractor staff) to support of CHRIMP sustainment requirements.- Familiarity with various Navy Logistics and HAZMAT concepts, practices, and procedures including experience with utilizing the Navy’s Enterprise Resource Planning (ERP) software.- Ability to use MS Office Suite and possess intermediate-level experience with Word, Excel, and PowerPoint.- Provide support inventory, data collection, and processing of HAZMAT data for building into the Navy’s system of record.- Ability to quickly analyze customer problems, identify possible courses of action, provide recommendations for customer consideration, and follow up with guidance or training as needed.This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Ramona, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $37.66/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- Additionally, there is a $5000 sign-on bonus or optional first year paid time off allowance. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kodiak, AK! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $34.38/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- Additionally, there is a $5000 sign-on bonus. - Generous Cost of Living Allowance (COLA) provided. COLA is paid as a percentage of the hourly rate for all hours worked. - Relocation allowance provided. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
We are seeking a Technology Integration Manager to lead and manage the integration of technology solutions within our Ontario Employment Services (OEST) program. As a Technology Integration Manager, you will be responsible for ensuring the smooth integration of technology solutions from sub-contractors, managing the solution architecture, design authority, and leading innovation within the organization. In this role you will:- Lead the integration of technology solutions from sub-contractors into our OEST technology environment.- Manage the solution architecture and design authority for the technology ecosystem.- Work with cross-functional teams to identify business requirements and develop technology solutions that meet those requirements.- Provide technical expertise to project teams and assist with problem-solving as needed.- Manage the technology integration project schedule, resources, and budget to ensure successful completion of the project.- Create and manage the technology integration project schedule, resources, and budget to ensure successful completion of the project.- Provide status updates at stakeholder and Senior Management level- Work with different teams to remove obstacles and ensure timely delivery.- Drive innovation within the organization by identifying emerging technologies and trends and evaluating their potential impact on the organization.- Provide technical leadership and mentoring to team members to enhance their technical skills.- Communicate effectively with stakeholders, including project team members, senior management, and sub-contractors.
Looking for a professional role at a place you can have influence every day? In the role of the Financial Manager for Team Sub, you will be a part of Team Submarine, located in Washington, DC. As part of this dynamic team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the maintenance, sustainment, and disposal of in-service submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. In this role, you will:- Provide daily support to Financial Management team.- Provide financial analyst services including data gathering, budget and financial analysis, and trend analysis.- Be responsible for various financial functions such as budgeting, auditing, forecasting and analysis.- Create, maintain, and update financial databases and spreadsheets, and generates various financial reports as required.- Maintain appropriate records and documentation.- Be adept at designing, building, and maintaining cost database for labor and material for the contract.- Develop estimated at completion (EACs) for contract requirements, maintaining costs metrics documentation, building PMR slide, and maintaining burn rate dashboard.- Conduct analysis at the availability level as well as at the Ship Work List Number (SWLIN)level, estimating costs for Hull, Mechanical & Electrical System (HM&E),- Develop pricing for future negotiations and analyze the burn rate of these various systems to forecast delivery and potential schedule impacts.- Track invoices and develop a database for labor material and leaser hours expended on contracts.- Analyze contract changes, cost ceiling changes, and Incentive fee reservation changes to maintaining a contract costs reconciliation database every month.- Provide financial models and financial statements, applies forecasting techniques, and evaluates performance against budget submissions.- Coordinate with Branch Head and field activities to establish funding priorities.- Reconcile Spend Plans to match the Resource Management Plans.- Coordinate with the field activities to establish timely receipt of reimbursable funds.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level.- Set meetings and specified Program Integrated Product Teams (IPTs).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player; works well with others; contributes positively to work/team environment while continually seeks ways to enhance contribution to the team.
If you love engaging with high profile and challenging projects supporting the U.S. Department of Defense, Serco has a fantastic opportunity for you! As the Forum Coordinator (Junior), you will be part of a dynamic team supporting major systems acquisition, research, and engineering on behalf of the Office of the Secretary of Defense (OSD) in Arlington, VA. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Serco has engineering and program management contracts supporting the OSD which involves providing regional and global planning/exercise support to maximize strategic alignment of OSD and Defense Agency capabilities with planning, exercises, doctrine, strategy, and opportunity analysis for the Agency, Combatant Commands (CCMD), and other DoD components, in coordination with interagency and international partners, while enhancing mission readiness through collective staff training. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will collaborate closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise. In the Forum Coordinator (Junior) position, you will: - Participate in the planning, and implementation of conferences, workshops, meetings, and forums whether in-person or virtual- Coordinate all aspects desired meetings in accordance with internal or external customer specifications- Assist in selecting and negotiating use of appropriate classified and unclassified venues- Manage logistical arrangements including as required, including transportation, presentation materials, agendas, biographic materials, and hand-outs- Coordinate speakers and VIP/guest participation and handle correspondence on all aspects to ensure successful- Other duties may be assigned
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide programmatic support for SSN(X). Serco-NA has an opening for a technical manager with submarine systems and R&D expertise to support our active contract with the U.S. Navy in the Washington, DC area. General Duties- Knowledge and experience with work, excel, and PowerPoint- Provides day-to-day project management support for future attack submarines design development and R&D planning under the Ship Design Manager (SDM) for Future Submarines in NAVSEA 05U and the R&D manager in the SSN(X) project office (PMS 4XX), respectively.- Generates strategic and detailed programmatic documentation, schedules, and plans, and plays a key role in coordinating action between the project management and financial staffs and the technical and R&D teams. Generates strategies, plans, schedules, and briefing materials to support the SSN(X) technical and R&D teams’ near- and long-term planning efforts. Compiles and coalesces a vast array of inputs from various stakeholders into cohesive draft reports, briefs, and other products, often with very short turnaround times. Manages version control as products are reviewed by the customer and throughout the enterprise and generates final copies for delivery when complete. - Compiles tasking proposals received by PMS 4XX from across the submarine enterprise and generates high-level summary documentation used by the customer to prioritize them and determine funding levels for the next fiscal year. Tracks execution of tasking throughout the current year and documents receipt of deliverables.- Assists with the planning and coordination of various studies, meetings, and working groups held with subject matter experts in narrow areas of expertise with the goal of defining specific problems and delineating areas of responsibility. Generates briefing materials, agendas, and rosters for all team meetings. Manages attendance and ensures all visitors are cleared by security. During meetings, takes notes and generates written summaries and meeting minutes, logging all actions in a master tracker.
If you love engaging with high profile and challenging engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! This Data Scientist will be part of a dynamic team supporting the Department of Defense’s (DoD) research, development, and prototyping efforts located in Crystal City, VA. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Serco supports the Office of the Secretary of Defense (OSD) and other Defense Agencies with engineering and program management. The DoD customer’s mission is to rapidly demonstrate and transition innovative capabilities to shape the competition space, counter emerging threats, and support long-term competitions by creating strategic operational effects through deterrence, power projection, cost imposition, surprise, and overmatch. Serco develops and demonstrate prototypes to buy down risk and prove feasibility of game-changing concepts using existing and emerging Government and commercial systems. You will be part of a Serco team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and other government industries as outstanding contributions in engineering program and risk management across the Defense enterprise. In the Data Scientist role, you will:- Identify business trends and problems through complex big data analysis- Provide recommendations to the senior OSD decision-maker regarding new applications of, and modifications to, existing and near-term capabilities- developing new and innovative ways to shape and counter emerging threats across the space, SOF, and cyber domains, bringing unexpected and game-changing capabilities to the Joint Force- Interpret results from multiple sources using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining independently- Design, develop and implement the most valuable business solutions for the organization- Prepare big data, implement data models, and develop a database to support the business solutions
Looking for an TSS Network Engineer opportunity at a place you can make a difference every day? Join Serco in support of our Defense Service sector and Systems Integration and Installation Business Unit as a TSS Network Engineer within the Tactical Afloat Networks Program Office (PMW 160). Discover this great opportunity in our Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This role will support the Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System (CENTRIXS), Integration Shipboard Networking System (ISNS), Sensitive Compartmented Information (SCI) Networks as well as integration and support of additional Program of Record and Non-Program or Record systems. In this position, you will:- Provide break/fix Information Technology support in a fast paced, high-energy environment.- Analyze issues in an Enterprise LAN shipboard and shore environments to determine the best course of action for resolution.- Provide root cause analysis and recommending permanent configuration changes when necessary.- Work in cooperation with external partners, including consultants, agencies, and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.- Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment.- Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities.- Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.- Participate in integrated product teams and engineering/design reviews.
As the Marine Electrician-Advanced Level, you will work on a team supporting cabling, equipment, and C5ISR system installations in Mayport, FL. You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. The Marine Electrician-Advanced Level will perform the following typical tasks:- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions including troubleshooting and correcting malfunctions.- Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data. - Perform assignments that are not completely standardized or prescribed such as: Constructs components, subunits, or simple models or adapts standard equipment. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Rely on your experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment.
Are you looking for a rewarding role with a global company, where you can be part of a dynamic, highly technical group of professionals supporting the defense of our nation? As a part of Team Submarine, located in Washington, DC, you will be expected to bring your drive, and collaborative skills to make a positive impact supporting our military and the safety of our Sailors. Serco-NA is seeking a Deep Submergence Systems Administrator to support the Submarine Safety and Quality Assurance Division (SEA07Q) at Naval Sea Systems Command (NAVSEA), located in the Washington Navy Yard, Washington, DC.The SEA07Q office is responsible and accountable for the Submarine Safety (SUBSAFE), Fly-By-Wire Ship Control Systems (FBW SCS), and Deep Submergence Systems (DSS) Certification programs. Its director advises the Deputy Commander (SEA07) and acts as the Program Manager for SUBSAFE and Quality Assurance programs. SEA07Q provides quality assurance and independent oversight for all of the SUBSAFE/FBW SCS/DSS certification responsible activities across the globe. In this role, you will perform the following tasks:- Provide administrative support for the DSS certification branch in SEA07Q. Areas of responsibility include support for advanced undersea systems, to include USS JIMMY CARTER (SSN 23), Deep Submergence Vehicle (DSV) ALVIN, Payload Handling System (PHS), Dry-Deck shelters, Special Operations Forces (SOF) host submarine systems, and related systems for submarine rescue.- Manage pre-audit correspondence, audit team reference materials, and audit team logistics.- Provide on-site audit support including entry and editing deficiencies and preparation of the audit report.- Provide post-audit support including organization and management of audit records and distribution of reports.- Facilitate working group meetings. Take meeting minutes and track corrective action responses.- Develop and update technical documents, manuals, and Navy directives.- Work under general supervision -- typically report to a supervisor or manager.
SERCO DOD Skillbridge program provides global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what SERCO is all about.SERCO will consider any Active-duty member that is eligible for the DoD SkillBridge program however, for immediate consideration, SERCO is looking for Military members to fill the following roles:- Cybersecurity SME- a consultant who will provide a full range of IT and Cyber Expertise. In this role you will support a wide variety of projects including working for and with a variety of DoD, Federal, and corporate customers. You will interface with customers on a regular basis to develop project requirements, collaborate and work on integrated teams, and to brief, defend, and support project results. Must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. You will work in close collaboration with senior government and commercial customers providing consultation, recommendations, and support. You must have excellent listening, oral, and written communication skills and be able to work collaboratively with customers and colleagues.
Serco is hiring a Data Entry Operator to support our Navy customer in Millington, TN. Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population and focuses on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In the Data Entry Operator role, you will:- Maintain internal databases- Assist with diverse projects- Create Standard Operating Procedures to ensure continuity and policy adherence across the enterprise- Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs
Are you a Systems Administrator and looking for a place to make a difference every day? Serco is the place for you! Discover your place through this exciting opportunity supporting our Anti-Terrorism Force-Protection (AT/FP) ESS program. Our ESS program provides life-cycle management, integration, acquisition, and technical support for vehicle gates, personnel turnstiles, and remote surveillance in support of anti-terrorism and the safety of our citizens/service-members. Serco is seeking a Systems Administrator to support preventative and corrective maintanance of deployed systems. This includes the integration and installation of physical security systems along with maintaining the systems through patches and upgrades. In this role, you will: - Provide system administration support for Windows OS and Server- Install new software releases and system upgrades.- Evaluate and install security patches and resolves software related problems.- Perform system backups and recovery.- Maintain data files and monitors system configuration to ensure system and data integrity.- Maintain the configuration baselines for the system- Compose step by step repeatable procedures- Work with a worldwide team, coordinates systems that integrate with Security and Emergency operations centers
Are you a Field Service Engineer looking to make an impact every day? Serco is the place for you! Join our team supporting our Navy customer based out of Ventura, California. Serco's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The primary goal of the ESS/ IDS Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In this role, you will:- Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. - Identify, analyze, and repair product failures- Orders and replace parts as needed.
Are you a Field Service Engineer looking to make an impact every day? Serco is the place for you! Join our team supporting our Navy customer based out of San Diego, California. Serco's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The primary goal of the ESS/IDS Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In this role, you will:- Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed- Identify, analyze, and repair product failures- Orders and replace parts as needed
If you love engaging in high profile administrative projects, then this position is for you. Serco is hiring a dynamic Personnel Employment Assistant to support the Navy Recruiting Command in Nashville, TN. Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. As a Personnel Employment Assistant, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
If you love engaging with high profile and challenging financial projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! The Chief of Staff will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense at the Pentagon and Mark Center offices in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation! Serco supports the Multi-Domain Joint Operations (MDJO) for Research and Engineering (OUSD (R&E)). The mission of MDJO organization is to identify and transition technologies that close time-critical gaps in high-priority, multi-component warfighting missions. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions, recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise. In the Chief of Staffrole, you will:- Manage daily operations and organization-wide initiatives- Coordinate and integrate activities across the organization- Provide organizational, technical, operational, and managerial advice to MDJO and OUSD (R&E) leadership- Research and gathering information to support executive-level tasking- Prepare executive-level briefings and reports for DoD leadership and Congress- Proactively engage with senior executives, action officers, and other stakeholders
Join Serco as a Motor Assistance Patrol Operator in Baton Rouge, Louisiana! Preview this exciting opportunity here: https://youtu.be/KOLRuH975NM Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public. You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. As a MAP Operator, you can expect to:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid .- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.
If you love engaging with high profile and challenging engineering projects supporting the U.S. Department of Defense (DoD), Serco has a great opportunity for you! Serco is hiring a Senior Nuclear Weapons Engineer to be part of a dynamic team supporting the DoD’s legacy test and evaluation infrastructure and development of novel, science, technology-based, test approaches and capabilities with offices located in Arlington, VA. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. This position is contingent upon your ability to maintain/transfer an active DoD Top Secret clearance and have the ability to obtain a TS/SCI clearance. Serco supports the DoD and other defense agencies with engineering and program management support, which involves developing new and innovative ways to develop the test and evaluation (T&E) infrastructure across the nuclear, hypersonic, missile defense and space, bringing strategically vital and game-changing capabilities to the Joint Force. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise. In the Senior Nuclear Weapons Engineer position, you will:- Develop T&E capability investment proposals, to include investment in research and development of new test capabilities- Review and critique test-related requirements documents, such as T&E Master Plans, Test Capabilities Requirements Documents, and Analysis of Alternatives- Apply principles and techniques of electrical engineering to accomplish goals- Interact with senior DoD leadership and strategic partners regarding use nuclear modernization T&E infrastructure- Be challenged to learn and grow well outside of your current technical background- Explore technical positions individually and in groups cogently, quickly, and professionally to identify root causes and first principles- Attend periodic test and evaluation and support facility meetings for nuclear weapon effects (NWE); space radiation; ground; and flight test infrastructure investments, operations, and planning as directed. Performs analysis to determine adequacy of NWE, ground, and flight test infrastructure, facilities, funding and workforce- Assist in the assessment of complex T&E support plans including T&E Master Plans, specifications, design documents, gap and solution assessments, and/or test methods, and capability performance requirements- Research current and emerging test requirements to determine the ability of the Federal and American industrial base test infrastructure to ascertain vulnerabilities to nuclear effects and inform system design to ensure the adequacy of engineering margins- Prepare presentations and administrative packages on nuclear matters to support planning, programming, and budgeting actions, produces reports and briefings in response to Congressional inquiries, other DoD, and Test Resource Management Center (TRMC) needs
SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Customer Service Agents are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process. Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services. Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor. In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Customer Service Agents are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process. Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services. Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor. In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
If you are a Senior Navy Program Analyst looking for a new opportunity to support the U.S. Navy and join a dynamic team, then Serco has an amazing opportunity for you! Serco is hiring a Senior Navy Program Analyst with Navy Fleet experience to support our Navy (OPNAV) customer in Arlington, VA (Pentagon). Serco supports the US Navy (OPNAV), which supports the Chief of Naval Operations in his mission to support the warfighter by setting requirements, budgeting resources, and managing programs for many different Navy programs. This position provides support services to OPNAV N2N6F3 Integrated Fires Division for Integrated Air and Missile Defense (IAMD) programs. In this role, you will:- Provide support for IAMD programs and related capabilities that focus on Combat Identification (CID), Identification Friend or Foe (IFF) Mode 5, Battle Management Aids (BMA), and Friendly Force Tracking (FFT) - Articulate N2N6 interests and positions on warfighting mission and capability analyses and apply findings in support of PPBE-related decisions - Analyze proposed and/or existing modeling & simulation plans and studies, and provide summaries, briefs, and/or recommended positions to support N2/N6 POM planning - Support wargaming, experimentation, studies, and exercise planning where required - Assist OPNAV N2N6 Requirements Officers in coordinating with SYSCOMs, PEOs, program offices, other Navy and other Service staffs, the Fleet, the Joint Staff, and other stakeholders by: reviewing queries, responding to taskers, tracking issues and/or concerns, and preparing draft responses in the form of clear and concise briefs, point papers, emails, and memos - Support OPNAV N2N6's role as Resource Sponsor in all PPBE phases This includes preparing briefings, point papers, spreadsheets, statements on program status, and other products on wide array of topics, including: financial excursions, warfighting capability impacts, manpower and training requirements, science and technology development and transition, and capability wholeness- Provide recommended courses of action to ensure program alignment with N2N6 goals, objectives, and priorities - Attend and summarize relevant DoD Overarching Integrated Process Teams (OIPT), Working Integrated Process Teams (WIPT), and other Working Groups and Executive Committees - Conduct regular reviews of relevant Defense Acquisition Executive Summary (DAES) reports, updates to the Acquisition Program Baseline (APB), and assessments of program acquisition strategies - Attend and summarize relevant Independent Program Assessments (IPAs) and Defense Acquisition Boards (DAB) and assist in the preparation of required documentation and/or reports, which may have detailed and complex technical, administrative, and/or statutory requirements
If you are a Senior Navy Program Analyst looking for a new opportunity to support the U.S. Navy and join a dynamic team, then Serco has an amazing opportunity for you! Serco is hiring a Senior Navy Program Analyst with Navy Fleet experience to support our Navy (OPNAV) customer in Arlington, VA (Pentagon). Serco supports the US Navy (OPNAV), which supports the Chief of Naval Operations in his mission to support the warfighter by setting requirements, budgeting resources, and managing programs for many different Navy programs. This position provides support services to OPNAV N2N6F3 Integrated Fires Division for Integrated Air and Missile Defense (IAMD) programs. In this role, you will:- Provide support for IAMD programs and related capabilities that focus on Combat Identification (CID), Identification Friend or Foe (IFF) Mode 5, Battle Management Aids (BMA), and Friendly Force Tracking (FFT) - Articulate N2N6 interests and positions on warfighting mission and capability analyses and apply findings in support of PPBE-related decisions - Analyze proposed and/or existing modeling & simulation plans and studies, and provide summaries, briefs, and/or recommended positions to support N2/N6 POM planning - Support wargaming, experimentation, studies, and exercise planning where required - Assist OPNAV N2N6 Requirements Officers in coordinating with SYSCOMs, PEOs, program offices, other Navy and other Service staffs, the Fleet, the Joint Staff, and other stakeholders by: reviewing queries, responding to taskers, tracking issues and/or concerns, and preparing draft responses in the form of clear and concise briefs, point papers, emails, and memos - Support OPNAV N2N6's role as Resource Sponsor in all PPBE phases This includes preparing briefings, point papers, spreadsheets, statements on program status, and other products on wide array of topics, including: financial excursions, warfighting capability impacts, manpower and training requirements, science and technology development and transition, and capability wholeness- Provide recommended courses of action to ensure program alignment with N2N6 goals, objectives, and priorities - Attend and summarize relevant DoD Overarching Integrated Process Teams (OIPT), Working Integrated Process Teams (WIPT), and other Working Groups and Executive Committees - Conduct regular reviews of relevant Defense Acquisition Executive Summary (DAES) reports, updates to the Acquisition Program Baseline (APB), and assessments of program acquisition strategies - Attend and summarize relevant Independent Program Assessments (IPAs) and Defense Acquisition Boards (DAB) and assist in the preparation of required documentation and/or reports, which may have detailed and complex technical, administrative, and/or statutory requirements
Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders. We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services. This position is based out of our Dayton, OH office with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required. The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings. The ideal candidate for this position possess U.S. Air Force and Space acquisition experience with an active Top Secret/SCI clearance. Acquisition experience from other DoD service acquisition organizations is also considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. This individual is responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission. Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Are you passionate about supporting our Air Force and Aviators? So are we. If you love working as part of a collaborative team helping Defense customers develop cutting edge aviation capabilities, then this job is the place for you! As a Air Force Requirements SME (Fifth Generation Fighter) you will lead or support projects with DoD or other Federal or Corporate customers defining, documenting, and staffing aircraft and related system requirements. Our team brings current, expert knowledge to assist our customers and they typically support more than one project at a time, providing variety in the work and security against any issues related to a single contract. Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders. We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services. This position is located within the Hampton Roads region of Virginia, with occasional travel required to support customers in other locations within the US. Some remote work will be allowed. In this role, you will serve as a subject matter expert on Joint Capabilities Integration and Development System (JCIDS), Air Force, and other Services’ requirements analysis, development, and document production. You will be expected to support a wide variety of analytical projects involving requirements generation, concept of operation development, roadmap development, and life-cycle acquisition support. You will work with senior government personnel on a regular basis and frequently be called on to provide briefings and lead large meetings. At times projects will require an client-site presence in addition to working from a Serco office. Work will include some or all of the following:- Provide objective analysis, insight, and recommendations to customers on a wide variety of topics- Develop sophisticated products such as Concepts of Operations, JCIDS documents (ICDs, CDDs, etc.), and analytical studies and policy documents- Participate in and lead collaborative working groups such as IPTs and coordinate staffing among a variety of government and industry organizations- Develop and present high-level briefings to senior government or corporate customers- May serve in project management positions- Support bid and proposal review/analysis- Contribute to business development initiatives of the company
Serco-WBB Consulting provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders. We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services. This position is based out of our Pax River Office with remote work options. You will travel in support of out-of-area DoD, Federal Civilian, and commercial customers as required. The Acquisition/Program Management Consultant will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties include supporting the identification, documentation, and implementation of acquisition and sustainment related activities to plan, develop and implement program strategies across multiple OTA, MTA, and ACAT programs; and milestone preparation and documentation. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings. The ideal candidate for this position will possess U.S. Navy acquisition experience with an active Top Secret/SCI clearance. Acquisition experience from other DoD service acquisition organizations is also considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. In this role you will be responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission. Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Senior Systems Engineer, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. This position is contigent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team.In this role, you will:- Provide C4I systems expertise in developing ship change packages- Support meetings including Weekly C4ISR meetings with the customer. Facilitate Monthly C4ISR meeting with SPAWAR/NIWC.- Provide coordination/liaison with other Government agencies and commercial companies to address and resolve technical issues.- Participate in shipboard trial events upon Government request.
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Junior Acquisition Analyst, you will be a part of an acquisition team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this role, you will:- Develop Preliminary Engineering Change Proposals (PECPs), Waterfront Change packages, work items, and administrative package changes.- Develop response rationale for Trial Cards.- Verify ship construction in accordance with specifications.- Track and resolve techincal issues.- Develop briefs on ship construction techincal issues. Partcipate in shipboard trial events. Develop response rationale for Trial Cards.- Interface with the NAVSEA customer and supports meetings.
Working in a fast paced, team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you!This position is contingent upon award of contract.The Junior Naval Architect receives technical guidance and training from the more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.You will be part of a member team working with more experienced naval architects for a Ship Design Manager or Engineering Manager designing ships, or ship systems and working closely with the customer and other Serco teams.In this role, you will:- Apply basic naval architectural knowledge in accordance with applicable regulatory body rules, regulations, and industry standards to develop analyses and products in one or more technical areas:- Participates in the development and validation of design and engineering requirements, preparation of specifications, and provides inputs to technical reports and presentations. Provide hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full-scale trials- Participate in providing weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments- Participate in providing concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization- Participate in performing design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed- solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters- Participate in performing structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads- Make general arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops.- Assists with the review of design proposals and specifications.- Participate in scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues. - Assists in preparing documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Assist with preparation and presentation of formal briefings and staff seminars- Complies with all corporate policies and procedures, including quality assurance and security procedures, in the performance of duties.
SERCO is offering a $2000 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Customer Service Agents are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process. Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services. Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor. In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Customer Service Agents are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process. Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services. Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor. In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:- Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities:Management and Supervision:- Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate workflow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- Leadership – 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral communication: ability to express oneself clearly in conversations and interactions with others.- Written communication: ability to express oneself clearly in business writing.- Fostering teamwork - The ability to (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing performance - The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus - The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness- The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing work - The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal credibility - To be perceived as responsible, reliable, and trustworthy. Health & Safety:- Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements. This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
- Ensure sub-components and systems meet reliability, qualification, and regulatory, requirements- Interpret and communicate requirements to design, supplier quality, and manufacturing teams- Work with internal and external stakeholders to define, plan, schedule, and execute reliability and qualification activities- Prepare reports and presentations to communicate results and provide guidance to the technical team..- Knowledge of electrical and optical manufacturing processes.- Knowledge of reliability metrics and analysis methods.- Planning and managing ILS activities- Performing Reliability/Availability analyses- Performing Trending Analysis for system failures- Performing FMECAs- Performing RCM Analysis and preparing reports- Performing Maintainability Analyses- Performing Spares Analysis and preparation of provisioning documents- Performing Obsolescence Analysis and updating Obsolescence Plan- Perform special research or technical studies critical to ARM, RCM, maintenance and logistic support functions- Familiar with Weibull Analysis- Familiar with Level of Repair Analysis- Familiar with Life Cycle Cost Analysis- Familiar with Logistics Support Analysis Requirements (MIL-STD-1388-2B, GEIA-STD-0007)- Familiar with Warehousing and Supply Chain optimization
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a terrific opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Team Submarine’s Submarine Program Offices are responsible for:The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class’s capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates.You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated engineer to provide engineering and programmatic support to one of our customers with the U.S. Navy in the Washington, DC area. The Additive Manufacturing Engineer is responsible for design, development, and testing of all facets of the additive process with a focus on machines, software, part design and analysis, and additive techniques. RESPONSIBILITIES:- Be an active contributor within a team of engineers who perform the design, development, and testing of all facets of the additive process using powder-bed and powder-fed approaches.- Generate optimized build files to produce high quality parts in minimum time with maximum consistency.- Work with other engineers to help refine the design of existing parts and optimize new parts to leverage additive technology.- Work with Materials Engineers to investigate properties, geometric accuracy, and surface finish results to develop optimal print parameters, heat treatments, and design allowables for existing and new alloys.- Work interdisciplinary trades on processes that result in optimal additive part production.- After hardware is produced, communicate results and feedback to Responsible Engineers to continuously develop and improve hardware production.- Produce reports, procedures, and manuals to document results to mature development processes for production.
Looking for a career with challenging and rewarding work? Then look no further and apply today! Serco is searching for a highly skilled, Space Ground Systems Engineer (GSE) System Matter Expert (SME) to support development of first-of-kind space vehicles and missions. This handpicked candidate must possess technical expertise and experience with developing, designing, building, and integrating space ground hardware and software. In this position, you will provide System Engineering Technical Assistance (SETA) to the Space Rapid Capabilities Office (RCO). The position is full-time, on site at Kirtland AFB, New Mexico, and will require travel up to 25% of time within the continental United States. This position is contingent upon your ability to maintain/transfer your DoD Top Secret/SCI clearance. The Space RCO program office, located at Kirtland AFB, NM, is a small, streamlined organization with dedicated, organic acquisition support functions: contracting, financial management, human resources, security, program management and technical engineering support that are critical in enabling the rapid response required for classified space programs. The mission is to develop and deliver operationally dominant space capabilities at the speed of warfighting relevance in response to Commander, U.S. Space Command requirements. A successful candidate should be a leader and problem solver with a proven ability to deliver superior results as part of a high performing team in a high-profile, fast-paced environment. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. You will work in a small, highly empowered team where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. This SETA candidate will provide systems engineering and technical assistance support in leading-edge satellite ground systems, to include ground entry points, command, control, and communication systems to the Ground/Ops IPT lead as well as networks and software of those systems. You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. In this role, you will: - Supports design, interpretation, and analysis of technical solutions to complex projects- Leads or supports technical programs, projects, or tasks whose technical complexity requires engineering oversight- Ensures completion of programs, projects, or tasks within estimated time frames and budget constraints- Provides input to the government customer concerning risks to performance, schedule, and budget due to either proposed contractor plans or contractor’s execution of accepted plans- Ensures the quality of the program, project, or task deliverables meet or exceed standards or metrics and assesses such deliverables to ensure that final deliverables will meet the warfighting purpose for which they are intended- Plans and performs engineering research, design development, and other engineering assignments in conformance with design, engineering, and customer specifications- Responsible for the overall technical/engineering portions of major projects(s) or program(s)- Coordinates with multiple partners/agencies to ensure system engineering communities support delivery milestones- Tracks and advises design trades and associated cost, schedule, and technical impacts to requirements- Initiates, supervises, and/or develops requirements from a project’s inception to conclusion for complex to extremely complex programs- Provides strategic advice, technical guidance and expertise to program and project staff- Provides detailed analysis, evaluation and recommendations for improvements, optimization development and/or maintenance efforts for client specific or mission critical challenges/issues- Consults with client to define need or problem- Supervises studies and leads surveys to collect and analyze data to provide advice and recommend solutions- Communicate clearly, concisely, and with technical accuracy—oral and written
Looking for a career with challenging and rewarding work? Then look no further and apply today! Serco is searching for a highly skilled Mission Payload Systems Engineer to support development of first-of-kind space vehicles and missions. You must possess technical expertise and experience with developing, designing, building, and integrating advanced mission payload hardware and software. In this position, you will provide System Engineering Technical Assistance (SETA) to the Space Rapid Capabilities Office (RCO). This position is full-time, on site at Kirtland AFB, New Mexico, and will require travel up to 25% of time within the continental United States. This position is contingent upon your ability to maintain/transfer your DoD Top Secret/SCI clearance. The Space RCO program office is a small, streamlined organization with dedicated, organic acquisition support functions such as, contracting, financial management, human resources, security, program management, and technical engineering support that are critical in enabling the rapid response required for classified space programs. The mission is to develop and deliver operationally dominant space capabilities at the speed of warfighting relevance in response to Commander, U.S. Space Command requirements. If you are a strong leader and problem solver with a proven ability to deliver superior results as part of a high performing team in a high-profile, fast-paced environment, then this is the opportunity for you! Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. You will work in a small, highly empowered team, where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space-rated/qualified RF and communications hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. You will provide in-depth background on satellite, vehicle, bus, and integration of RF and communication subsystems to improve program office insight into state-of-the art IC, DoD, commercial and legacy space vehicle systems, RF and C2 requirements and capabilities. You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. In this role, you will: - Supports design, interpretation, and analysis of technical solutions to complex projects- Leads or supports technical programs, projects, or tasks whose technical complexity requires engineering oversight- Ensures completion of tasks within estimated time frames and budget constraints - Provides input to the government customer concerning risks to performance, schedule, and budget due to either proposed contractor plans or contractor's execution of accepted plans- Ensure the quality of the program, project, or task deliverables meet or exceed standards or metrics and assesses such deliverables to ensure that the final deliverables will meet the warfighting purpose for which they are intended- Plans and performs engineering research, design development, and other engineering assignments in conformance with the design, engineering, and customer specifications- Responsible for the overall technical/engineering portions of major projects or programs- Coordinates with multiple partners/agencies to ensure system engineering communities support delivery milestones- Tracks and advises design trades and associated cost, schedule, and technical impacts to requirements- Initiates, supervises, and/or develops requirements from a project’s inception to conclusion for complex to extremely complex programs- Provides strategic advice, technical guidance and expertise to program and project staff- Provides detailed analysis, evaluation and recommendations for improvements, optimization development and/or maintenance efforts for client specific or mission critical challenges/issues- Consults with client to define need or problem- Supervises studies and leads surveys to collect and analyze data to provide advice and recommend solutions- Communicate clearly, concisely, and with technical accuracy—oral and written- Other duties as required
Looking for a career with challenging and rewarding work? Then look no further and apply today! Serco is searching for a Experienced Space Tactics Engineering Specialist to support development of first-of-kind space vehicles and missions. This handpicked candidate must possess technical expertise and experience with developing, designing, building, and integrating space hardware and software. In this position, you will provide System Engineering Technical Assistance (SETA) to the Space Rapid Capabilities Office (RCO). The position is full-time, on site at Kirtland AFB, New Mexico, and will require travel up to 25% of time within the continental United States. This position is contingent upon your ability to maintain/transfer your DoD Top Secret/SCI clearance. The Space RCO program office is a small, streamlined organization with dedicated, organic acquisition support functions: contracting, financial management, human resources, security, program management and technical engineering support that are critical in enabling the rapid response required for classified space programs. The mission is to develop and deliver operationally dominant space capabilities at the speed of warfighting relevance in response to Commander, U.S. Space Command requirements. A successful candidate should be a leader and problem solver with a proven ability to deliver superior results as part of a high performing team in a high-profile, fast-paced environment. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. You will work in a small, highly empowered team where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. This SETA candidate will provide in-depth background on satellite vehicle bus and/or subsystems to improve program office insight into state-of-the art commercial and legacy mission systems, and C2 requirements and capabilities. You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. In this role, you will: - Plans, designs, and conducts trades studies for advanced space systems designed to meet advanced adversary capabilities- Supports validation and verification of major space-centric systems integration- Develops rapid reaction operational requirements for space-centric capabilities- Assists government and contractor teams to assure that requirements decomposition yields a system that is both efficient and effective- Rapidly develops and fields new, highly classified space capabilities for operations, establishes operational and tactical applications, and conducts research to meet emerging space-centric needs- Other classified duties as assigned- Work on high-visibility or mission critical aspects of a given program and perform all functional duties independently- Oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job- Translate complex ideas and data into simple, actionable recommendations or easily differentiated courses of action- Communicate clearly, concisely, and with technical accuracy—oral and written
Looking for a career with challenging and rewarding work? Then look no further and apply today! Serco is searching for a skilled Experienced Mission Payload Specialist - Flight Software (FSW) Engineer to support development of first-of-kind space vehicles and missions. This handpicked candidate must possess technical expertise and experience with developing, designing, building, and integrating advanced mission payload hardware and software. In this position, you will provide System Engineering Technical Assistance (SETA) to the Space Rapid Capabilities Office (RCO). The position is full-time, on site at Kirtland AFB, New Mexico, and will require travel up to 25% of time within the continental United States. This position is contingent upon your ability to maintain/transfer your DoD Top Secret/SCI clearance. The Space RCO program office is a small, streamlined organization with dedicated, organic acquisition support functions: contracting, financial management, human resources, security, program management and technical engineering support that are critical in enabling the rapid response required for classified space programs. The mission is to develop and deliver operationally dominant space capabilities at the speed of warfighting relevance in response to Commander, U.S. Space Command requirements. A successful candidate should be a leader and problem solver with a proven ability to deliver superior results as part of a high performing team in a high-profile, fast-paced environment. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. You will work in a small, highly empowered team where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space-rated/qualified guidance, navigation, and control (GNC) hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. This SETA candidate will provide in-depth background on satellite vehicle bus and integration of GNC and C2 subsystems to improve program office insight into state-of-the art IC, DoD, commercial and legacy space vehicle systems, GNC, FSW and C2 requirements and capabilities. You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. In this role, you will: - Supports design, interpretation, and analysis of technical solutions to complex projects- Leads or supports technical programs, projects, or tasks whose technical complexity requires engineering oversight- Ensures completion of tasks within estimated time frames and budget constraints - Provides input to the government customer concerning risks to performance, schedule, and budget due to either proposed contractor plans or contractor's execution of accepted plans- Ensure the quality of the program, project, or task deliverables meet or exceed standards or metrics and assesses such deliverables to ensure that the final deliverables will meet the warfighting purpose for which they are intended- Plans and performs engineering research, design development, and other engineering assignments in conformance with the design, engineering, and customer specifications- Responsible for the overall technical/engineering portions of major projects or programs- Coordinates with multiple partners/agencies to ensure system engineering communities support delivery milestones- Tracks and advises design trades and associated cost, schedule, and technical impacts to requirements- Initiates, supervises, and/or develops requirements from a project’s inception to conclusion for complex to extremely complex programs- Provides strategic advice, technical guidance and expertise to program and project staff- Provides detailed analysis, evaluation and recommendations for improvements, optimization development and/or maintenance efforts for client specific or mission critical challenges/issues- Consults with client to define need or problem- Supervises studies and leads surveys to collect and analyze data to provide advice and recommend solutions- Communicate clearly, concisely, and with technical accuracy - oral and written- Other duties as required
Looking for a career with challenging and rewarding work? Then look no further and apply today! Serco is searching for a skilled Experienced Mission Payload Engineering Specialist to support development of first-of-kind space vehicles and missions. This handpicked candidate must possess technical expertise and experience with developing, designing, building, and integrating advanced mission payload hardware and software. In this position, you will provide System Engineering Technical Assistance (SETA) to the Space Rapid Capabilities Office (RCO). The position is full-time, on site at Kirtland AFB, New Mexico, and will require travel up to 25% of time within the continental United States. This position is contingent upon your ability to maintain/transfer your DoD Top Secret/SCI clearance. The Space RCO program office is a small, streamlined organization with dedicated, organic acquisition support functions: contracting, financial management, human resources, security, program management and technical engineering support that are critical in enabling the rapid response required for classified space programs. The mission is to develop and deliver operationally dominant space capabilities at the speed of warfighting relevance in response to Commander, U.S. Space Command requirements. A successful candidate should be a leader and problem solver with a proven ability to deliver superior results as part of a high performing team in a high-profile, fast-paced environment. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. You will work in a small, highly empowered team where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space-rated/qualified RF and communications hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. This SETA candidate will provide in-depth background on satellite vehicle bus and integration of RF and communication subsystems to improve program office insight into state-of-the art IC, DoD, commercial and legacy space vehicle systems, RF and C2 requirements and capabilities. You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. In this role, you will: - Supports design, interpretation, and analysis of technical solutions to complex projects- Leads or supports technical programs, projects, or tasks whose technical complexity requires engineering oversight- Ensures completion of tasks within estimated time frames and budget constraints - Provides input to the government customer concerning risks to performance, schedule, and budget due to either proposed contractor plans or contractor's execution of accepted plans- Ensure the quality of the program, project, or task deliverables meet or exceed standards or metrics and assesses such deliverables to ensure that the final deliverables will meet the warfighting purpose for which they are intended- Plans and performs engineering research, design development, and other engineering assignments in conformance with the design, engineering, and customer specifications- Responsible for the overall technical/engineering portions of major projects or programs- Coordinates with multiple partners/agencies to ensure system engineering communities support delivery milestones- Tracks and advises design trades and associated cost, schedule, and technical impacts to requirements- Initiates, supervises, and/or develops requirements from a project’s inception to conclusion for complex to extremely complex programs- Provides strategic advice, technical guidance and expertise to program and project staff- Provides detailed analysis, evaluation and recommendations for improvements, optimization development and/or maintenance efforts for client specific or mission critical challenges/issues- Consults with client to define need or problem- Supervises studies and leads surveys to collect and analyze data to provide advice and recommend solutions- Communicate clearly, concisely, and with technical accuracy - oral and written- Other duties as required
Looking for a career with challenging and rewarding work? Then look no further and apply today! As an Experienced Acquisition Program Manager, you will support the Space RCO Program with Serco at Kirtland Air Force Base, New Mexico. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. This position is contingent upon your ability to maintain/transfer your DoD Top Secret/SCI clearance. You will work in a small, highly empowered team where every team member is directly responsible for the success of the program. Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment. This SETA candidate will provide in-depth background on satellite vehicle bus and/or subsystems to improve program office insight into state-of-the art commercial and legacy mission systems, and C2 requirements and capabilities. You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will: - Serves as program advisory lead for extremely time critical technical projects, test projects, or tasks requiring appropriate level technical expertise- Assists acquisition planning, market research, and drafting technical requirements and documents- Coordinates with internal and external stakeholders to verify program needs and identified to meet project goals- Helps the government assess the technical sufficiency, cost, quality, and timely delivery of program deliverables- Supports management and execution of programs consisting of multiple projects--ensures overall program is properly coordinated and efficiently accomplished with the best available resources- Aids in the development of a Monthly Status Report on all support efforts including updates in status and performance, major activities, challenges and opportunities, deliverables, and subcontractor performance- Drafts, reviews, and edits final program reports, documents, and briefings- Supports acquisition planning and development of documents required for systems acquisition- Supports and advises acquisition and program management functions, advises government management on design challenges, operational delivery and integration, and supports system program reviews- Communicate clearly, concisely, and with technical accuracy—oral and written
Serco is seeking a highly motivated and hands-on Experienced Subcontracts Administrator to join our Subcontracts Team - (Hybrid Role). This is an exciting opportunity to join a highly engaged and collaborative organization that is committed to make the world a better place. Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will:- Develops competitive Request For Proposals (RFPs) for federal and commercial services and products of medium-low complexity.- Compiles various bids/compliance documents for Pre and Post Award and inspects them for completeness.- Evaluates bids and completes subcontract/purchase order awards.- Perform cost and analysis on solicitations received in response to bidding. - Escalates supplier performance issues for resolution.- Performs subcontract close-out and a variety of other procurement-related tasks.
SERCO is offering a $2000 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Fullerton, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $36.42/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- Additionally, there is a $5000 sign-on bonus or optional first year paid time off allowance. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Serco is excited to begin support to the F-35 Joint Strike Fighter Program Office. This contract provides program management support in support of the full acquisition life-cycle of the F-35 program, to include development, production, and sustainment. For this opportunity you will have the option to work at Crystal City, VA or Tinker AFB, OK or Wright-Patterson AFB, OHIn its mission in achieving Kill-Chain dominance through Intelligence, robust Operational Analysis (OA), requirements integration and analysis, and Research and Technology exploration, for all elements of the F-35 Air System. Our Program Analyst supports FCAT in leading, identifying, maturing, informing, and transitioning capability candidate nominations and integration planning for insertion into the F-35 Air System Program of Record (PoR), to and on behalf of the U.S. Services and International Partner countries.Our Program Analysts reviews and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to a project lead or manager. A wide degree of creativity and latitude is expected. In this role, you will:- Intelligence – Assist FCAT in providing all intelligence support required across the three Intel pillars of Threat, Intel Supportability Analysis (SA), and Intel Disclosure/Release by supporting every aspect of the program. Assist FCAT in serving as the designated liaison between the Program and the Services and Intel community; providing constantly updated current and forecast threat information to stakeholders to drive requirements and engineering analysis.- Assist FCAT in ensuring all intelligence equities involved with fielding and exporting F-35 (e.g., intelligence mission data) are defined, engineered, and sustained- Air System Requirements Assessment, Development, and Approval in collaboration with External Stakeholders. Assist FCAT in managing the Pre-PoR F-35 Air System Requirements and in creating, maintaining, and promulgating a comprehensive Roadmap to inform the PMOs of risks and opportunities for the F-35 Program- Assist FCAT in developing the F-35 Flight Plan which provides an integrated strategy for F-35 capabilities focusing on Participant’s future requirements over the next five to ten years and ensuring warfighter capability need dates are being clearly communicated to the PoR activities within the JPO. Assist FCAT in maturing and recommending for approval all new F-35 requirements, developing the Flight Plan and New Capabilities Decision Memoranda- Research and Technology (R&T) – assist FCAT in researching and assisting in development of technology through discovery, sponsorship, candidate studies and analysis, maturation, prototyping, experimentation, demonstration, and transition for relevant technology solutions for consideration and prioritization to transition into the F-35 PoR- Strategic Acquisition and Transition Planning (SATP) – assist FCAT in developing strategy for incorporating capability requirements defined by the Air Systems Requirements (ASR) team and technology developed by the R&T team into an acquisition program that is ready to be incorporated into the PoR and transitioned to the PMOs for execution- Program Strategy – assist FCAT in integrating research and emerging policy in National Defense Strategy, global geo-political domains, warfighting tactics, operations, kill chain, applied technology domain, global business, and market practices into F-35 JPO Program Strategy as well as in providing effective coaching and maintains strategic dialogue with JPO and external stakeholders- Governance Structure – assist FCAT in leading Requirements Working Group (RWG), Operational Advisory Group (OAG), Senior Warfighter Group (SWG), JSF (Joint Strike Fighter) Executive Steering Board (JESB) and in assisting with Configuration Steering Board (CSB) and requirements portion of the U.S. Executive Steering Group- Transfer requirement from the FCAT to the PoR – assist FCAT in providing applicable acquisition documentation and planning materials to the PMOs for execution, in collaboration with the PMOs
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kalispell, MT! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer:- - The rate of pay for this position is $33.65 per hour.- $5,000 sign on bonus or optional first year paid time off allowance.As a member of the Air Traffic Control team, you can expect to:- - Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required