Serco Inc.

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Search Results Page 4 of 17

ID 55306
Work Location US-WA-Everett
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Joint Base Lewis-McChord & Everett, Washington locations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WA-Everett
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55284
Work Location CA-ON-Espanola
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Espanola
Telework
No - Teleworking not available for this position
ID 55283
Work Location CA-ON-Clinton
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Clinton
Telework
No - Teleworking not available for this position
ID 55281
Work Location CA-ON-Kapuskasing
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kapuskasing
Telework
No - Teleworking not available for this position
ID 55297
Work Location US-RI-Newport
Are you looking for a professional opportunity at a place you can have influence every day?  If so, discover this great Information Assurance opportunity located at Serco’s Newport, Rhode Island location.  Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to maintain your active DoD Secret level clearance. This position is also contingent upon contract award. Sercoco supports the US Navy as a subcontractor for the Sensors and SONAR Systems department of the Naval Undersea Warfare Center (NUWC) Division Newport. Our team upgrades, maintains and manages the hardware and software systems to ensure the safety of the sailors and to allow them to perform their missions successfully. You will be part of a 3 member team that collaborates closely with the customer and other Serco teams to deliver quality systems. The team has been recognized by the Navy and industry for their outstanding contributions to the contract and program. In this role, you will:- Support the development, operation, and maintenance of a variety of complex technology systems- Be involved in the implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines, and procedures, as well as conducting vulnerability audits and assessments.- Participate in the design of vulnerability assessments, penetration tests and security audits and provides recommendations for application design.- Use encryption technology, penetration and vulnerability analysis of various security technologies, and information technology security research.- Participate in the design and development of new systems, applications, and solutions for external customer enterprise-wide cyber systems and networks.- Help to ensure the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.- Participate in integrating new architectural features into existing infrastructures, designs cyber security architectural artifacts, and provide architectural analysis and relate existing system to future needs and trends.- Embed forensic tools and techniques for attack reconstruction, provide engineering recommendations, and resolve integration/testing issues.- Participate in the creation and enforcement of enterprise security documents (policies, standards, baselines, guidelines, and procedures), and maintain documentation, procedures and working instructions in accordance with federal and departmental guidelines.- Review logs and reports and interpret the implications, as well as participate in investigations into problematic activity and assists with plans for appropriate resolution.- Assist with proposals, including gathering facts, analyzing data, and preparing project overview which compares alternatives in terms of cost, time, availability of equipment and personnel, etc.- Perform additional duties and responsibilities as required.- Comply with applicable quality and security procedures in the performance of duties.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-RI-Newport
Telework
No - Teleworking not available for this position
ID 54015
Work Location US-KY-London
If you love assisting people, making outbound phone calls with the use of a call script, and detailed record keeping, - Serco has a great opportunity for you!  As a General Clerk II Seasonal, you will select appropriate methods from a wide variety of procedures and make simple adaptations and interpretations from a limited number of substantive guides, manuals and procedures.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your supervisor and peers to deliver exceptional customer service. Jay Hubert leads this team with over 25 years’ experience in and has been on the project since 2013.  The team has been recognized by the client, CMS, and PMO leadership for London, KY. As a General Clerk II, you will:- Post information to agency records and modify forms or records.- Record and input information to internal database records.- Conduct outbound telephone calls.- Receive inbound telephone calls. - Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Additional duties as assigned.- Demonstrate flexibility and ability to adapt to change.
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-London
Telework
Yes - May Consider Full Time Teleworking for this position
ID 53777
Work Location US-AR-Rogers
If you love assisting people, making outbound phone calls with the use of a call script, and detailed record keeping, - Serco has a great opportunity for you!  As a General Clerk II Seasonal, you will select appropriate methods from a wide variety of procedures and make simple adaptations and interpretations from a limited number of substantive guides, manuals and procedures.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your supervisor and peers to deliver exceptional customer service. Jerilyn Freund leads this team with over 15 years’ experience and has been on the project since 2014.  The team has been recognized by the client, CMS, and PMO leadership for Rogers, AR. In this role, you will:- Post information to agency records and modify forms or records.- Record and input information to internal database records.- Conduct outbound telephone calls.- Receive inbound telephone calls. - Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Additional duties as assigned.- Demonstrate flexibility and ability to adapt to change.
Category
Administrative/Clerical
Position Type
Temporary/Term Full-Time
Security Clearance
None
Recruiting Location : Location
US-AR-Rogers
Telework
Yes - May Consider Full Time Teleworking for this position
ID 53774
Work Location US-OK-Lawton
If you love assisting people, making outbound phone calls with the use of a call script, and detailed record keeping, - Serco has a great opportunity for you!  As a General Clerk II Seasonal, you will select appropriate methods from a wide variety of procedures and make simple adaptations and interpretations from a limited number of substantive guides, manuals and procedures.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your supervisor and peers to deliver exceptional customer service. Judy Gowan leads this team with over 15 years’ experience and has been on the project since 2014.  The team has been recognized by the client, CMS, and PMO leadership for Lawton, OK. As a General Clerk II, you will:- Post information to agency records and modify forms or records.- Record and input information to internal database records.- Conduct outbound telephone calls.- Receive inbound telephone calls. - Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Additional duties as assigned.- Demonstrate flexibility and ability to adapt to change.
Category
Administrative/Clerical
Position Type
Temporary/Term Full-Time
Security Clearance
None
Recruiting Location : Location
US-OK-Lawton
Telework
Yes - May Consider Full Time Teleworking for this position
ID 55211
Work Location US-WI-N/A
Shipyard Production Analyst  Ever felt trapped in the never-ending challenges of a desk job?  Want to enjoy mobility and new experiences of working in a fast-paced innovative industrial atmosphere?  If you have dreamed of working in the high tech, fast paced atmosphere of building new ships for the US Navy, here is your chance.  You will be working near Lake Michigan in Marinette, Wisconsin helping our US Navy customer keep the dream alive by building our Navy’s newest warship. Serco is a leading support contractor to the US Navy and as such we work directly for PMS 515, part of the Program Engineering Office’s effort to procure and deliver the finest ships for our sailors and our country.  Serco supports the US Navy in acquisition of the Navy’s newest Frigate by reviewing engineering products and monitoring every phase of the production efforts at the Shipbuilder’s Facility in Marinette, Wisconsin. Every aspect of this position hollers experience, knowledge, and the opportunity to excel.  You will report to some of the most experienced shipbuilders around and will be able to share their knowledge and insight.  You will be part of a large contingent of Serco and Navy personnel on-site to support the ship construction effort.  You will be exposed to every aspect of shipbuilding and share in the wealth of knowledge. As a Production Analyst, you will be collecting a variety of data and preparing presentable information for higher levels of management up to and including the Navy’s Program Manager.  Data includes:- Comparing emergent changes on the Lead ship to build specifications of follow ships.- Tracking and collating data from multiple ships under construction.- Ensuring timely incorporation of design changes into follow ships build.- Track deficiency resolution.- Maintain data relating to deferred new construction related work (PSA, K-Alts, etc.).In this role, you will:- Contribute by helping to ensure that delays and holdups are minimized between multiple ship builds.- Assist with Serco’s maintenance of new construction records and data keeping.- Help Subject Matter Experts (SME) in a variety of fields with data tracking and progressing work. - Serve as a liaison between the Serco on-site team and comparable analyst from the Navy.- Identify bottlenecks and other holdups in getting drawing changes and redlined drawings quickly incorporated into other sister ship’s currently under construction drawing packages.- Collect data from SMEs and other Serco personnel relating to updates to the combine risk and opportunity register.- Monitor ships under construction to maintain a working knowledge of events in progress. 
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WI-
Telework
No - Teleworking not available for this position
ID 54016
Work Location US-OH-N/A
Are you passionate about supporting our Warfighters?  So are we. Serco is an acronym for “Service Company,” and that is what we do, provide the best services to our DoD customers and fellow citizens every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. The Senior Systems Engineer will provide multi-disciplinary support to government system acquisition program management offices and will serve as an advisor to government personnel. They will lead working groups and develop engineering solutions to major acquisition program issues. The position will support multiple projects for a variety of DoD acquisition program offices, work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings. This position is based out of our Dayton, OH office, with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required.
Category
Military Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53775
Work Location US-VA-Herndon
Are you passionate about supporting our future Aviators and Warfighters? So are we. Serco is seeking a United States Marine Corps. (USMC) Vertical Lift SME to join the team in the Herndon, VA area. Some telework allowable. In this role, you will provide Joint Aviation Operations, Future Vertical Lift, and USMC Aviation Operations consultant services within Serco North America’s agile staff/consulting group.  You will support a range of projects with customers across DoD and industry, helping to shape and develop future aviation and vertical lift capabilities.  This position is not tied to a specific contract and will afford you the opportunity to explore a range of projects within Serco. You will specialize in rotary wing or tilt-rotor aviation Operations with recent operational experience, participating as a consultant for USMC and industry level V-22 and Aviation operations Business Case Analysis development, CBA and ICD development. Participate in and assist in the development of strategic documents for Industry clients, to include Concepts of Operation (CONOPS), domestic and international Market Assessments, White Papers and cost assessments. In addition, you will support a range of other consulting projects commensurate with your background, skills, and abilities. In this role you will:- Provide expertise and knowledge on Marine Corps aviation to support efforts supporting industry and DoD- Provide knowledge and expertise in the development of Concept of the Operations (CONOPS), white papers and associated cost assessments for industry and DoD- Provide knowledge and expertise in advanced concept development, road mapping and requirements/capabilities generation and support JCIDS document development for DoD customers- Provide expertise and knowledge on USMC Expeditionary Advanced Base Operations (EABO)- Support business development efforts with industry or government customersYou may also be asked to:- Participate in customer Kick Off Briefs, IPRs, Product delivery presentations- Develop PowerPoint and excel presentations using Google Earth and other tools- Lead tasks or projects
Category
Aviation
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53304
Work Location US-OH-Beavercreek
Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is based out of our Dayton, OH office with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required. The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings.  The ideal candidate for this position possess U.S. Air Force acquisition experience with an active Top Secret/SCI clearance. Experience working with the Air Force Life Cycle Management Center (AFLCMC) is considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. This individual is responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission. Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53671
Work Location US-VA-Hampton
Are you passionate about supporting our Air Force and Aviators? So are we. If you love working as part of a collaborative team helping Defense customers develop cutting edge aviation capabilities, then this job is the place for you!  As a Air Force Requirements SME (Fifth Generation Fighter) you will lead or support projects with DoD or other Federal or Corporate customers defining, documenting, and staffing aircraft and related system requirements. Our team brings current, expert knowledge to assist our customers and they typically support more than one project at a time, providing variety in the work and security against any issues related to a single contract. Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is located within the Hampton Roads region of Virginia, with occasional travel required to support customers in other locations within the US.  Some remote work will be allowed. In this role, you will serve as a subject matter expert on Joint Capabilities Integration and Development System (JCIDS), Air Force, and other Services’ requirements analysis, development, and document production. You will be expected to support a wide variety of analytical projects involving requirements generation, concept of operation development, roadmap development, and life-cycle acquisition support.  You will work with senior government personnel on a regular basis and frequently be called on to provide briefings and lead large meetings. At times projects will require an client-site presence in addition to working from a Serco office. Work will include some or all of the following:- Provide objective analysis, insight, and recommendations to customers on a wide variety of topics- Develop sophisticated products such as Concepts of Operations, JCIDS documents (ICDs, CDDs, etc.), and analytical studies and policy documents- Participate in and lead collaborative working groups such as IPTs and coordinate staffing among a variety of government and industry organizations- Develop and present high-level briefings to senior government or corporate customers- May serve in project management positions- Support bid and proposal review/analysis- Contribute to business development initiatives of the company 
Category
Aviation
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Langley AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55215
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
JP-Okinawa-Kadena
Telework
No - Teleworking not available for this position
ID 55286
Work Location CA-ON-Simcoe
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Simcoe
Telework
No - Teleworking not available for this position
ID 55282
Work Location CA-ON-Kenora
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $24.86! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kenora
Telework
No - Teleworking not available for this position
ID 55296
Work Location US-OH-Beavercreek
Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is based out of our Dayton, OH office with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required. The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings.  The ideal candidate for this position possess U.S. Air Force acquisition experience with an active Top Secret/SCI clearance. Experience working with the Air Force Life Cycle Management Center (AFLCMC) is considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. This individual is responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission. Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55287
Work Location CA-ON-London
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-London
Telework
No - Teleworking not available for this position
ID 55288
Work Location US-LA-Baton Rouge
Join Serco as a Motor Assistance Patrol Operator in Baton Rouge, Louisiana! Preview this exciting opportunity here: https://youtu.be/KOLRuH975NM Looking for a career where you can make a difference every day? Discover this opportunity to become a Motor Assistance Patrol (MAP) Operator in Baton Rouge, Louisiana!Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.  You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. As a MAP Operator, you can expect to:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid .- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.   
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-Baton Rouge
Telework
No - Teleworking not available for this position
ID 55241
Work Location US-CT-Groton
Position Description If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Team Submarine’s Submarine Program Offices are responsible for:The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Naval Training Systems Project Manager  General Duties: - The Training System Implementation Team provides experience, guidance, and subject matter expertise to support the COLUMBIA logistics technical documentation, training systems, and on-board/shore-based training materials development. - As a member of this team, and in conjunction with SEA 07TR and SSP, you will help jointly integrate new class course material into existing courses for the Submarine Learning Center.  Responsibilities include: - Review COLUMBIA Ship System Manuals, Maintenance Requirements Cards, and Technical Manuals.- Support in-process reviews during training material development. - Review the Submarine Force Continuous Training Manual Attributes and submarine qualification cards during Lead training curricula material development. - Coordinate with SEA 07TR, SSP and Course Curriculum Model Managers (CCMM) on implementation of new and modified courses. - Perform in-process reviews during technical training curricula material development. - Support other COLUMBIA Class Integrated Logistics Support functions assigned by PMS397. 
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CT-Groton
Telework
No - Teleworking not available for this position
ID 55203
Work Location US-LA-New Orleans
Are you a Field Service Engineer looking for a place you can make a difference every day? Serco is searching for an experienced Field Service Engineer in support of The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program across various customer sites in the New Orleans, LA and surrounding areas. The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. This position is contingent upon your ability to obtain/maintain/transfer a Secret clearance within 90 days of starting.  The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters.  In this role, you will:- Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed.- Train employees, identify, analyze, and repair product failures; order and replaces parts as needed. - Be relied upon to determine and recommend which products or services best fit the customers' needs. - Rely on limited experience and judgment to plan and accomplish goals. - Typically report to a supervisor or manager.  
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-New Orleans
Telework
No - Teleworking not available for this position
ID 55182
Work Location US-VA-Norfolk
Looking for a System Administrator position at a place you can make a difference every day?  Discover this great opportunity in our Norfolk location.  Bring your expertise and collaborative skills to make an impact toward our military defense by discovering your new role supporting this critical mission. The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements.  In support of this effort the System Administrator will work as part of a team providing a variety of tasks to the US Navy to include: system administration, virtual machine creation and Video Management System monitoring, and compliance checks. This position is based out of Norfolk, Virginia. In this role, you will:- Manage NetApp and UCS Mini infrastructure- Verify NetApp backup and recovery health- Update and upgrade current NetApp and UCS Mini products- Ensure optimum UCS Mini Health to increase uptime- Manage Active Directory and Group Policy within in our environment- Create and manage VCenter servers and infrastructure- Configure and maintain database servers and processes- Ensure high levels of performance, availability, sustainability, and security- Analyze, solve, and correct issues in real time- Refine and automate regular processes, track issues, and document changes- Assist in root cause analysis and troubleshooting with PSIM and PSIM related issues.- Work alongside PSAC team to develop process improvements.- Review PSIM hierarchy and creates ways to increase uptime and prevent programdowntime.- Create SOP’s and documentation for work completed.- Review Loupe Logs after outage to find root cause.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
No - Teleworking not available for this position
ID 55245
Work Location US-VA-Arlington
If you love high profile and challenging programming projects supporting the DoD, Serco has a great opportunity for you!  The Senior Software Engineer will be on a dynamic team, leading the development of analytics for DoD customers such as the Office of Naval Research (ONR) and the Air Force Research Lab (AFRL).  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors, Marines, and Soldiers! Serco’s Machine Learning Sector develops a wide range of capabilities addressing our customer’s challenges which include data integration and fusion, extracting events/objects of interest from text/video/imagery, determining adversary intent and course of action, and developing AI Agents for military wargaming and operations.  There IS opportunity to work remotely!  You will be part of a 5-7-member team that works closely with our DoD customer and other teams to deliver innovative systems. We are seeking a Senior Software Engineer to lead the research & development on analytics that provide such capabilities as:- Processing text and track data to improve situational awareness for Sailors and Marines- Developing Artificial Intelligence agents which interact with DoD simulators to learn optimal behavior for our forces- Developing NLP algorithms to process unstructured text data to automatically build profiles of entities of interest to DoD analysts In this role, you will: - Design, create and modify software written in Java and/or Python- Lead a team of software engineers performing Research & Development (R&D)- Interface with customers to define requirements and communicate them to the development team- Collaborate with co-workers, leadership, and clients to understand client problems, identify solutions, and demonstrate software solutions- Participate in internal and client-defined agile software development processes- Write technical software documentation and explain software design and implementation to co-workers, clients, and partners 
Category
Information Technology
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Full Time Teleworking for this position
ID 55237
Work Location US-AP-APO
Looking for an AOR Force Protection Support opportunity at a place you can make a difference every day? Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our airmen by discovering your new role supporting this critical mission. United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Force Protection (FP). The AOR Force Protection (FP) contract support position will be stationed in Qatar and will travel to Afghanistan, United Arab Emirates, Kuwait, Jordan, Oman, Saudi Arabia and other locations in USAFCENT’s AOR.  This position provides technical expertise in the installation, repairs, troubleshooting, inspection, and periodic and preventive maintenance for security systems in the AOR. These systems currently include: under vehicle inspection systems, access control, intrusion detection, badging systems, Closed Circuit Television (CCTV), explosive and narcotics detectors, and all metal detectors. In this role, you will:- Provide guidance during site visits to units on Equipment Tracking Management database. - Provide advice in performing diagnostics on systems listed in paragraph 4.34.1.2 and make repairs/replace faulty equipment. - Assist in providing training to system operators for under vehicle inspection systems, access control, intrusion detection, badging systems, Closed Circuit Television (CCTV), explosive and narcotics detectors, and all metal detectors. - Analyze and document requests for assistance and repair processes. - Plan, ship, receive, store, and refurbish force protection equipment for USAFCENT. Assist in the management of warehouse and support on-going re-alignment of forces in the AOR.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
QA-AP-APO
Telework
No - Teleworking not available for this position
ID 55233
Work Location US-NC-Fort Bragg
Serco has a great opportunity for you to take a Forward Planner role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command in Fort Bragg, South Carolina. Join an integrated government-industry team in support of multiple program functions.  Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a  wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide advice and recommendations of high level officials regarding operational plans and concepts. - Design data collection requirements to support operational planning.- Research and respond to inquiries, assisting with the management of regional and worldwide plans, collaborating with the Customer. - Have in-depth research and analysis of policy, regulation, directives or industrial issues. - Assist in preparing briefings and special studies, updating and maintaining operational and plans files within a Share Point site. - Track changing requirements; review and perform gap analysis for Operational Plans. - Participate in training and exercise events.- Assist in the development and management of Master Scenario Event List (MSEL) injects, assisting in the developing and updating exercise event scheduling requirements, assisting in conduction training courses for Government personnel and monitor and track changing requirements. - Be familiar with the development and documentation of training and exercise scenarios and how command post exercises are conducted.
Category
Operations Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-NC-Fort Bragg
Telework
No - Teleworking not available for this position
ID 55232
Work Location US-AE-Vincenza
Serco has a great opportunity for you to take a Property Specialist role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command in Vicenza, Italy. Join an integrated government-industry team in support of multiple program functions. Specific tasks include working in conjunction with the military, provide support to the PBO in the execution of their accountability functions that may include, but are not limited to providing customer service, reconciling hand-receipts, cataloging property, maintaining property book records and managing inventory. This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide advice to the Commander regarding the unit’s property book discrepancies and command supply discipline program requirements for property accountability. - Provide policy support, and maintain inventory control through asset visibility of all the TPE property through the use of the latest approved automated personal property management software program. - Related duties may include, but are not limited to training customers on established Property Book procedures. - Will execute and support property accountability and documentation in IAW Government Regulations.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IT-Veneto-Vicenza
Telework
No - Teleworking not available for this position
ID 55231
Work Location US-AE-Arifjan
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Camp Arifjan, Kuwait. Join an integrated government-industry team in support of multiple program functions.  Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide Logistics support services in the support of Global Logistics Operations and support areas. - Assists with requirements development and refinement, technical reviews of requirements packets, preparation of technical support for negotiation documents, and level of effort requirement's development.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
KW-Kuwait City-Camp Arifjan
Telework
Yes - May Consider Full Time Teleworking for this position
ID 55230
Work Location US-HI-Fort Shafter
Serco has a great Senior Project Leader opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command in Fort Shafter, Hawaii. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services.  You will provide a  wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.- This position is contingent upon your ability to maintain/transfer a Top Secret (TS)/Sensitive Comparmentalized Information (SCI) clearance.- This position is contingent upon customer requirements and/or their approval.In this role, you will: - Assist with providing ASC the visibility at TS/SCI level events and to assist in the preparation and development of all necessary staff estimates, courses of action, Operation Order, Fragmentary Oders and Warning Orders related to the Combatant Comannders (COCOM), HQ Department of the Army (HQDA) and Army Mater Command (AMC)plans and orders.- Asssist with analysis and evaluation of ASC's role and mission within the Army.- Assist with conduction mid and long range planning.- Assist with implementation of action plans.- Assist with developing staff estimates and courses of action that suppport COCOM Commanders theater strategy, campaign plans, OPLANS (Level I - IV)
Category
Other
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-HI-Fort Shafter
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55199
Work Location US-VA-Arlington
If you like high profile and challenging analytical work supporting senior leadership working to improve our Navy’s readiness  – Serco has a great opportunity for you!  Serco is hiring a Senior Data Analyst to be on a dynamic team supporting the analysis and accurate reporting of Navy readiness located in Arlington, VA.  Bring your experience and analytical skills to make an impact toward improving our military defense planning and combat readiness. Serco supports the U.S. Navy as a subcontractor that tracks and reports the combat readiness of Navy ships, aircraft and expeditionary forces to assist senior Navy staff, DOD and Congress in their continuous efforts to enable and sustain Navy readiness of the Fleet.  You will be part of a 10 - 12-member team that works closely with the customer to track and report Navy readiness, assesses Navy operational and maintenance policies as they relate to readiness and provide analytical support  for determining Navy readiness requirements.  In this role, you will:- Provide statistical analysis of policy impacts on Navy readiness based on Fleet operations and Navy maintenance policy and procedures- Use programming languages such as Python to conduct analysis of Navy Fleet readiness- Provide readiness related analytical support and reports to various levels of chain of command, including the CNO, Office of the Secretary of Defense(OSD),and Congress- Provide analysis in support of Navy Warfighting Readiness assessments and product development in the warfighting areas of Personnel, Equipment, Sustainment, Training, Ordnance, Networks, and Infrastructure- Develop white papers and brief sheets that summarize statistical analysis for senior Navy leadership 
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55235
Work Location US-VA-Herndon
Serco is seeking a Director of Business Finance to lead the financial management of an Operational Business Unit with large complex projects supporting government clients. The position will report directly to the Group Business Finance Director but be a closely aligned Business Partner to the Vice President of the Business Unit. This role calls for a well-rounded professional who has effective leadership skills, excellent interpersonal skills and thrives in a fast-paced, demanding environment.  Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture.  The selected individual will consistently demonstrate high levels of technical and professional knowledge and quickly assimilate new information.  In this role you will:Provide business guidance Operational Leaders to achieve financial and operational goals, as well as recommending strategic actions to improve progress and performance.Provide subject matter expertise in program control & reporting to include delivery of contract-level financial support and analysis (project accounting, project planning, EACs, etc) Responsible for the management of the finance employees involved in program control and analysis. Including the employment, training, motivation and discipline of assigned employees. Lead the strategic planning, budgeting and forecasting cycles and related analysis for revenue, EBIT and indirect expenses for the Business UnitResponsible for providing financial support to Management in the preparation and analysis of complex project financial data and other complex contract, project or business related task.Analyze profit risks and opportunities and advise management on the optimal path forward. Provide proposal pricing strategies and support new business activities Lead the monthly revenue recognition cycle with a focus on accurate and compliant revenue recognition methods Lead Cash Management activities thru the active monitoring contract billed and unbilled status, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner Liaison between operations and other administrative support organizations on financial issues. Interfaces with subcontractors, vendors, and customers as required Support both internal and external Audit requirements
Category
Finance
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55294
Work Location US-TX-Austin
Looking for a career where you can make a difference every day? Discover this opportunity to become a Traffic Management Center (TMC) Operator in Austin, Texas! Starting pay is $19.00/hr.  The available shifts for this opening are Wed-Sat 2:00pm-12:30am, Sun-Wed 2:00pm-12:30am or Wed-Sun 10:30pm-9:00am. Serco supports the Texas Department of Transportation (TxDOT) in their initiative to improve the operations of the TMC and improve coordination with partners in responding to incidents on the roads.  We achieve this goal with an experienced and highly trained team of TMC Operators. You will be part of a team that works closely with TxDOT personnel statewide, local law enforcement and other first responders daily. As a TMC Operator, you can expect to:- Monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.- Dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.- Log potential and confirmed incidents, construction and maintenance closures using ITS software.- Provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.- Perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information- Complete the initial and “on-the-job” training programs under the supervision of, and monitored by, the Training Supervisor and Program Manager.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 55239
Work Location US-TX-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Dallas
Telework
No - Teleworking not available for this position
ID 55240
Work Location US-MS-Pascagoula
If you are interested in supporting the US Navy to deliver state of the art craft in a role that involves meaningful and challenging projects–Serco has a great opportunity for you!  This position is contingent upon your ability to obtain and maintain a DoD Secret level clearance post-employment. Serco supports the Navy as prime for their Amphibious Assault & Connectors Program Office Professional Support Services contract. The Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft Utility (LCU) 1700, and the new Ship to Shore Connector (SSC). In this role, you will support the Configuration Data Manager in maintaining the Configuration Data Management Database – Open Architecture (CDMD-OA) in ensuring historical accuracy of the craft configuration. You will be part of a stellar 3-person CDMD team that works closely with the customer in delivering quality products and services to the fleet. In this role you will:- Assist with establishment of CDMD-OA data records for LCAC and LCU 1700 class of craft.- Review of Contract Data Requirements Lists (CDRLs) for the SSC program; data validation, analysis, and conversion for submittal to CDMD-OA.- Ensure configuration/equipment and logistics records in the CDMD-OA are accurate and current including technical manuals, drawing, Maintenance Index Pages (MIPs), and Maintenance Requirement Cards (MRCs).- Analyze equipment and Hierarchical Structure Codes (HSCs) to ensure proper designation.- Update the CDMD-OA with WEBLog equipment serial number updates.- Participate in Integrated Logistics Support Management Team Meetings (ILSMT’s) and other Government-led meetings as the SSC CDM Support Representative.- Provide administrator support to maintain the Landing Craft Virtual Tour (V-Tour) graphical interface; Perform CDMD-OA data uploads, component photo uploads, data validation, end-user access support.- Maintain the Integrated Data Environment (IDE) to provide a paperless and efficient environment for the interchange of information and data for the program.- Provide support, administration, and configuration management within IDE.- Travel to shipyards in support of Craft Configuration Audits.- Perform additional duties as assigned.
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Pascagoula
Telework
No - Teleworking not available for this position
ID 55236
Work Location US-AP-Gyeonggi-do
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organized and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
KR-Gyeonggi-Pyeongtaek
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55234
Work Location US-CA-Los Angeles
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 55207
Work Location US-DC-Washington
If you love high profile and challenging projects supporting the US Navy- Serco has a wonderful opportunity for you!  The Engineering Support for Team Submarine role, located in Washington, D.C., will be on a dynamic team, supporting Team Submarine, Undersea Special Mission Systems.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the maintenance, sustainment, and disposal of in-service submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. In this role, you will:- Provide support to the Systems Engineering department.- Review and develop analytical and technical input needed to evaluate documentation and development of briefs to ensure accurate, timely and essential information is proved to decision makers.- Provide technical, logistic, management support and on-site coordination to assist in supporting Program Office tasking for the PMS390 In-service, Logistics, Acquisition, Escape and Survivability and Global Rescue Teams.- Prepare Technical & Engineering Metrics and programmatic briefing and presentation materials.- Ensure proper collection and distribution of technical work package Objective Quality Evidence (OQE) and respond to requests for archived OQE/ Support documentation and develop reference folders.- Provide engineering expertise to support technical documentation reviews, adjudication of Liaison Action Records (LARS), engineering change requests, waivers, departures, and comment adjudication.- Process incoming documents (ALL categories). Deliver drafted letters/messages thru the TWH and System Certification Authority (SCA) concurrence review process to ensure deadlines are met.- Coordinate, review, analyze, design, and implement programming changes to the RIX Logistics Parts Inventory Database.- Assist with the resolution/correction of technical problems and the adjudication and documentation of lessons learned items.- Support and develop any required engineering design related Critiques by editing a causal map and develop draft and final reports.- Support PMS390 and Fleet in the preparation for and the successful completion of Submarine Rescue operations held in various locations.- Provide Host Submarine (HOSUB) Guided Missile Submarine/Attack Submarine (SSGN/SSN) support for Special Operations Force (SOF). - Provide engineering / technical input to Contract and Cost Analysis effort for DDS and HOSUB contracting.- Performs a variety of tasks. Works under general supervision. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 55188
Work Location US-DC-Washington
As the Test and Evaluation Engineer with Serco, you will be a part of a dynamic team supporting the Navy’s premier shipbuilding program located at Serco’s Washington, D.C. location. You will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- This position serves as a member of the DDG 51 Combat Systems Integration Team. - Responsible for development and execution of the Test and Evaluation Master Plan (TEMP), including development of test strategies, plans and funding requirements for each phase.- Lead for the execution of the Test and Evaluation (T&E) program for DDG 51 Flight III. Coordinates efforts across multiple organizations, including PEO IWS, MDA, DOT&E, COMOPTEVFOR and various NAVSEA Warfare Centers. - Serves as a recognized expert and advisor on the test and evaluation strategy and implementation plan, directing, coordinating, and managing highly complex projects. Advises on a variety of test and evaluation related topics and issues for the organization to include Qualification, Developmental, Operational, Live Fire, Interoperability Testing, and test-related accreditations.- Serves as an advisor to the organization in terms of the latest T&E developments and initiatives. Represents the organization on the T&E related matters at specific technical meetings, conferences, and working groups.- Coordinates and reviews technical reports and recommendations; approves or disapproves recommendations that affect major weapons programs and systems. Reviews test and evaluation plans for completeness and accuracy. - Provides advice and guidance to Navy activities with reference to planning, designing, conducting, and reporting of operations required in preparation of system development plans.- Ensures that the operational requirements as specified in the ORD/CDD and incorporated in the TEMP, are adequately demonstrated prior to Operational Test and Evaluation (OT&E) and Fleet Introduction. - Responsible for successful completion of all ship certifications.- Monitors and reports on T&E program costs, schedule, and the performance of all test and evaluation activities. Ensures that test event and activity requirements are sufficiently included into program documents.  Prepares select portions of budgets, both SCN and RDT&E, for specific test and evaluation resources and events.  Identifies and clarifies contract requirements. Develops POM issues as needed.   
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 55177
Work Location US-WA-Bremerton
Looking for a career opportunity at a place you can make a difference every day?  Discover this fantastic opportunity located on Puget Sound in Bremerton, Washington.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. We are seeking an enthusiastic and motivated individual to assume the role of Electrical Engineer for Team Submarine who will provide programmatic support to one of our NAVSEA customers. In this role, you will:- Provide tailored engineering support for major systems that are under design, upgrade, and prepare to enter operations and maintenance phases. - Coordinate technical discussions with other activities to identify pre-planned product improvements that require Research and Development (R&D) investments. - Participate in system working groups and technical status meetings/reviews developing inputs, documenting proceedings, and completing actions items. - Develop original designs, modifications, and alteration drawings, plans and technical instructions.- Provide engineering technical work document (TWD) preparation and revision support services for the projects assigned. The work will include labor and cost estimating, preparation and/or revision of technical work documents in the Advanced Industrial Management (AIM) database and preparation of Job Material Lists (JMLs) in the Material Requirements (MRQT) database.- Provide deficiency resolution support using Deficiency Logs (DLs) and Deficiency Reports (DRs) for the projects assigned.- Develop, prepare, and revise testing requirements/procedures.- Troubleshoot systems, hardware, and/or software, reports findings, proposes solutions to identified and reported problems, and implements repairs. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WA-Bremerton
Telework
No - Teleworking not available for this position
ID 55219
Work Location US-DC-Washington Navy Yard
Position Description If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. General Duties Electrical Technical Correspondence Coordinator and Technical Writer- Support the COLUMBIA Class Submarine Program by drafting and coordinating the approval of technical correspondence.- Review incoming electrical correspondence, verify cited references, develop comment resolution products, route incoming correspondence to appropriate reviewers, and prepare outgoing response letters.- Develop weekly reports.- Participate in weekly teleconferences with the Lead Engineer.- Prepare Unclassified and Classified briefs for audiences up to and including Navy Admirals.Lighting Systems Integration Team- Develop and recommend upgrades for lighting systems within the COLUMBIA Class Submarine.- Review technical letters.- Provide assessments for drawings, engineering reports, procurement specifications, parts lists, qualification data, test plans and procedures.- Attend meetings and advise Program Integrated Product Teams.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 55217
Work Location US-AL-Huntsville
As our new Logistics Acquisition Analyst, you will become part of our Huntsville, AL based logistics team supporting the US Army’s Integrated Fires and Rapid Capability Office’s (IFRCO) Counter Unmanned Aircraft Systems (C-UAS) efforts in program planning and acquisitions. Serco provides logistics sustainment and contingency support to IFRCO both OCONUS (Afghanistan, Iraq, Kuwait & Syria) and CONUS (Redstone Arsenal, Yuma Proving Ground, Fort Sill, OK & Fort Campbell, KY) by maintaining satellite networks, conducting logistics database administration, lifecycle management of supplies and reset services.  You will be part of a 25-30 member team that works closely with the customer and other Serco teams to deliver quality logistics support to IFRCO in Huntsville, AL. In this role you will be:- Following the 12 IPS elements, you will provide multi-functional support that includes components of program planning, procurement and acquisition analysis, contractual review reference and recommendations, all applied by the Federal Acquisition Regulations and requirements- Review and identify potential procurement issues and provide solutions- Your experience and understanding of new system equipment preparation for Logistics Lifecycle planning, from conception, through production, delivery, fielding, and sustainment will be required- Effectively communicate with multiple entities daily, including senior government leadership, contractors, and vendors comprising of engineering, product managers, quality, provisioning, logisticians and more, tracking and applying contractual requirements, establishing plans, and documenting milestones, with the overall mission of reducing or eliminating risk
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55243
Work Location US-VA-Alexandria
Looking for a professional role where you can have influence every day?  In the role of the Interior Communications/Navigation Systems Engineer, you will be a part of a dynamic team supporting the Navy’s premier shipbuilding program located at Serco’s Washington, D.C. location. You will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In the role of the Internal Communication/Navigation Systems Engineer, you will:- Provide expertise, support, and analysis for Internal Communication (IC) and Navigation (NAV) Systems and Gigabit Ethernet Data Multiplex System (GEDMS) by assisting in the coordination of Combat Systems specific events and tests in support of Acceptance and Final Contract Trials and Post-Shakedown Availability planning activities.- Provide combat systems programmatic, engineering, and technical assistance; participate in Navigation IPT; Navigation Radar Reviews; and track land based, and underway test events and trials related to IC/NAV.- Compile and analyze reports related to shipboard inspections, certifications, assessments, and sea trials.- Coordinate and support the resolution of specific issues within the technical community and maintain direct interface with Participating Acquisition Resource Managers.- Be familiar with US Navy shipboard operations, particularly IC/NAV systems supporting underway operations.- Provide technical review, analysis, and oversight for proposed IC/NAV system changes such as ICPs, ECPs, and SHIPALTs to determine technical and programmatic impacts, and provide recommend course of actions on shipbuilding systems engineering issues.- Provide direct support researching, planning, budgeting, evaluating, coordinating, and executing test/trial activities for IC/NAV systems. - Interface with multiple stakeholders and cross functional teams to ensure necessary resources are available for implementing and sustaining ship IC/NAV systems. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 55242
Work Location US-DC-Washington
As the AEGIS/C4I Systems Engineer with Serco, you will be a part of a dynamic team supporting the Navy’s premier shipbuilding program located at Serco’s Washington, D.C. location. You WILL be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Provide expertise, support, and analysis for Command, Control, Communications, Computers, and Intelligence (C4I) Systems by assisting in the coordination of Combat Systems specific events and tests in support of Acceptance and Final Contract Trials and Post-Shakedown Availability planning activities.- Track spectrum certification requirements and land-based and underway test events and trials related to C4I.- Compile and analyze reports related to shipboard inspections, certifications, assessments, and sea trials.- Coordinate and support the resolution of specific issues within the technical community and maintain direct interface with Participating Acquisition Resource Managers.- Be familiar with US Navy shipboard operations, particularly AEGIS Combat and C4I systems supporting Strike Group operations and Integrated Air and Missile Defense missions.- Provide management and planning services for Test & Evaluation, technical reviews, engineering design recommendations for space changes and shipyard waterfront support. - Provide technical review, analysis, and oversight for proposed Combat System and C4I changes such as ICPs, ECPs, and SHIPALTs to determine technical and programmatic impacts; provide recommend course of actions on shipbuilding systems engineering issues.- Provide direct support researching, planning, budgeting, evaluating, coordinating, and executing test/trial activities for Combat Systems and C4I integration. - Interface with multiple stakeholders and cross functional teams to ensure necessary resources are available for implementing and sustaining ship C4I systems.- Participate in Combat Systems and C4I technical, configuration management and logistics (PARMs, Design Reviews, TDPs, Change Boards, AEGIS Topside Working Group, etc.) meetings. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 55238
Work Location US-Guam-Santa Rita
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organized and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
GU-GU-Joint Region MarianasGuam
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55228
Work Location US-TX-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Dallas
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 55213
Work Location US-NM-Cannon AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-NM-Cannon AFB
Telework
No - Teleworking not available for this position
ID 54896
Work Location US-AE-Vilseck Rose Barracks
JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs skilled and compassionate Employment Navigators who can assist military personnel in their transition to civilian occupations and provide individual counseling on the job search process. Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. The Employment Navigator reports to a Regional Manager.    In this role, you will:- Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans. - Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs. - Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm hand-overs.- Provide resume and cover letter advice.- Some travel may be required.Employment Navigators will also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers/State Workforce Agencies based on the Servicemember and/or spouse’s.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-AE-Baumholder US Army
Telework
No - Teleworking not available for this position
ID 55214
Work Location US-RI-Newport
Are you looking for an opportunity where you can make a difference every day?  If so, Serco has a wonderful opportunity for you!  The UUV Engineering Technician is a senior role that will allow you to collaborate with a dynamic team that supports undersea systems design, engineering, development, and integration and test activities at our Newport, Rhode Island location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for the Autonomous Maritime Systems Test Center (AMSTC) Engineering and Technical Services contract which supports defense work on Unmanned Underwater Vehicles (UUVs).  Our team upgrades, maintains and manages the hardware and software systems of multiple UUV platforms to ensure the safety of the sailors and to allow them to perform their missions successfully. You will be part of a 22 to 25-member team that collaborates closely with the customer and other Serco teams to deliver quality systems. The designated program manager leads this team with over 40 years’ experience.  The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will: - Support the development, operation, and maintenance of a variety of complex technology systems applicable to UUVs. - Design, assemble, fabricate, and integrate prototype electrical, mechanical, and optical systems, sub-systems, circuitry, and associated interfacing hardware for multiple UUV platform elements.- Perform mechanical/electrical/optical integration of components, subsystems, systems, and methodologies to ensure the performance of the total system.- Develop or modify UUV system engineering documentation, drawings, and operator instructions.- Prepare component and system requirements and test documentation.- Participate in at sea and bench testing of UUV systems.- Comply with applicable quality and security procedures in the performance of duties.  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-RI-Newport
Telework
No - Teleworking not available for this position
ID 54754
Work Location US-VA-Arlington
If you love engaging with high profile and challenging projects supporting the U.S. Department of Defense, Serco has a fantastic opportunity for you! As the Senior Military Analyst, you will be part of a dynamic team supporting major systems acquisition, research, and engineering on behalf of the Office of the Secretary of Defense (OSD) located in Arlington, VA. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Serco supports the OSD with engineering and program management which involves providing regional and global planning support to maximize strategic alignment of OSD and Defense Agency capabilities against the needs of the current operating environment. This includes planning, exercises, doctrine, strategy, and opportunity analysis, Combatant Commands (CCMD), and other DoD components, in coordination with inter-agency and international partners, while enhancing mission readiness through collective staff training.  You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will collaborate closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise. In the Senior Military Analyst role, you will:- Review and comment on emerging DoD doctrine/guidance and requirements- Apply operational insights and user perspective to receive, analyze, validate, and assign responsibility for new requirements and track previously validated requirements; coordinate and validate with internal and/or external stakeholders, by analyzing those requirements against plans, guidance, and Agency priorities - Utilize methodology to validate requirements via a standardized process- Ensure the quality of the program, project or task deliverable meets the established standards or metrics, brief and lead requirement teams- Analyze proposed requirements related to operations, systems or management changes and the impacts of changes using knowledge of Agency requirements/priorities- Interpret policies and procedures- Other duties may be assigned 
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53291
Work Location US-VA-Arlington
 If you are a Senior Navy Program Analyst looking for a new opportunity to support the U.S. Navy and join a dynamic team, then Serco has an amazing opportunity for you! Serco is hiring a Senior Navy Program Analyst with Navy Fleet experience to support our Navy (OPNAV) customer located at the Pentagon in the beautiful surroundings of Washington, DC. Serco supports the US Navy (OPNAV), which supports the Chief of Naval Operations in his mission to support the warfighter by setting requirements, budgeting resources, and managing programs for many different Navy programs. This position provides support services to OPNAV N2N6F3 Integrated Fires Division for Integrated Air and Missile Defense (IAMD) programs  In this role, you will:- Provide support for IAMD programs and related capabilities that focus on Combat Identification (CID), Identification Friend or Foe (IFF) Mode 5, Battle Management Aids (BMA), and Friendly Force Tracking (FFT) - Articulate N2N6 interests and positions on warfighting mission and capability analyses and apply findings in support of PPBE-related decisions - Analyze proposed and/or existing modeling & simulation plans and studies, and provide summaries, briefs, and/or recommended positions to support N2/N6 POM planning - Support wargaming, experimentation, studies, and exercise planning where required - Assist OPNAV N2N6 Requirements Officers in coordinating with SYSCOMs, PEOs, program offices, other Navy and other Service staffs, the Fleet, the Joint Staff, and other stakeholders by: reviewing queries, responding to taskers, tracking issues and/or concerns, and preparing draft responses in the form of clear and concise briefs, point papers, emails, and memos - Support OPNAV N2N6's role as Resource Sponsor in all PPBE phases This includes preparing briefings, point papers, spreadsheets, statements on program status, and other products on wide array of topics, including: financial excursions, warfighting capability impacts, manpower and training requirements, science and technology development and transition, and capability wholeness- Provide recommended courses of action to ensure program alignment with N2N6 goals, objectives, and priorities - Attend and summarize relevant DoD Overarching Integrated Process Teams (OIPT), Working Integrated Process Teams (WIPT), and other Working Groups and Executive Committees - Conduct regular reviews of relevant Defense Acquisition Executive Summary (DAES) reports, updates to the Acquisition Program Baseline (APB), and assessments of program acquisition strategies - Attend and summarize relevant Independent Program Assessments (IPAs) and Defense Acquisition Boards (DAB) and assist in the preparation of required documentation and/or reports, which may have detailed and complex technical, administrative, and/or statutory requirements
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 55229
Work Location US-CA-San Diego
Looking for a Marine Electrician opportunity at a place you can make a difference every day?  Discover this great opportunity in our San Diego, CA location. As a Marine Electrician, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. This position will be based in San Diego CA.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. As a Marine Electrician you will perform the following typical tasks:- Perform assignments that are not completely standardized or prescribed.- Select or adapts standard procedures or equipment, using fully applicable precedents.- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions.- Perform at this level one or a combination of such typical duties as: Constructs components, subunits, or simple models or adapts standard equipment.- Troubleshoot and correct malfunctions.  - Follow specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.   - Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.  - Extract and compile a variety of engineering data from field notes, manuals, lab reports, etc.; processes data, identifying errors or inconsistencies; selects methods of data presentation.  - Assist in design modification by compiling data related to design, specifications, and materials which are pertinent to specific items of equipment or component parts.- Develop information concerning previous operational failures and modifications.- Use judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.- Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on your experience and judgment to plan and accomplish goals and you will typically report to a supervisor.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position

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