Serco Inc.

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ID 35824
Recruiting Location : Location CA-ON-Toronto
Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all class of licences. Distributes and verifies application forms for accuracy and completeness.   Investigate problems or errors on the licence records, initiate corrections. Capture candidate photo, conduct and assess vision test to ensure minimum requirements are met, provide referrals to vision specialists, conduct and process written tests, dispatch road test appointments, provide results and collect applicable fees, issue temporary licences and process licensing changes. Closely following and enforcing exam procedures and regulations; setting up examination rooms, laying out exam material, checking attendance prior to examinations, validating ID’s of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).
Work Location
CA-ON-Toronto
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
ID 35830
Recruiting Location : Location CA-ON-Scarborough
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for assisting and conducting examinations for Security Guard Testing, and Verbal Proctor and Observation Car driver. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• To provide support to the Security Guard Testing (SGT) examination process.• To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.• To assist in the smooth and efficient administration of examinations.• Drive the observation car for M2 exit road tests, if applicable Primary Duties and Responsibilities:• To support the invigilation of the weekly, weeknights and weekend SGT operations of examination centers by being familiar with the policies and procedures demonstrated within the training received.• This includes setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries).• Closely following and enforcing exam procedures and regulations; checking attendance prior to examinations, validating ID’s(i.e. 2 pieces of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).• Supervising test takers leaving examination room, ensuring they do not remove equipment or exam material from the room, ensure no talking during the exam sitting, collecting exams and material after completion and reporting incidents of misconduct; handle irregularities in accordance with strict procedures.• Set up headsets for class M road tests; i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.• Ensuring vehicle maintenance prior to examination, if applicable.• To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence. Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
Work Location
CA-ON-Scarborough
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
ID 35825
Recruiting Location : Location US-NM-Albuquerque
Serco is currently seeking a part-time Lead Engineer, Tech Specialist IV, for part-time support studies of postulated operational conditions at commercial nuclear power plants in general, and resolution of Nuclear Regulatory Commission Generic Letter 2004-02 in particular, with a focus on:- Development of CAD models of plant structures, systems, components, coatings, and insulation using AutoDesk Inventor.- Development of input decks for, and execution of, the CASA Grande software suite, including spatial geometry builds needed to import CAD data.- Analysis of debris generation results as an input to sump strainer hydraulic testing.- Assisting with development or review of (RoverD) Risk Aggregation Reports.- Analysis of in-Vessel downstream effects for postulated accidents using industry standard methods.- Technical support for preparation of License Amendment Requests and NRC Requests for Additional Information.Responsibilities include:- Performing review and integration of CAD model segments into an overall containment model.- Integrating containment CAD models into CASA Grande software.- Performing analyses using CASA Grande software. - Preparing or reviewing design calculations in accordance with applicable Quality Assurance requirements.
Work Location
US-NM-Albuquerque
Category
Engineering
Position Type
Part-Time
Security Clearance
Secret
ID 35820
Recruiting Location : Location US-IL-Rock Island
Serco is hiring expertise in multiple disciplines to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in Zone 2 across the Midwest. The First Level FEMA Consultant will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Expertise needed in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists
Work Location
US-IL-Rock Island
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35725
Recruiting Location : Location CA-NL-Goose Bay
Serco Canada is looking to fill a full-time Janitor position at our Goose Bay, NL location. Primary Duties and Responsibilities:- Complete assigned tasks as per Supervisor direction and/or checklist designation.- Sweep, mop, scrub and wax floor surfaces. - Dust in all work areas.- Able to lift supplies, equipment, boxes, etc. using proper techniques.- Operate industrial vacuum cleaners and other heavy equipment such as industrial carpet shampooers and buffing machine, including walk-behind and ride-on equipment.- Empty trash cans and other waste containers and replace garbage bags. Wash when appropriate.- Wash windows, interior walls and ceilings.- Provide housekeeping services to accommodation blocks.- Replenish cleaning/sanitary products as required - Ensure janitorial closets and machines are clean, including tools and equipment.- Remove and re-hang window treatments including dusting and spot cleaning.- Operate assigned vehicles in support of section duties.- Change light bulbs.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.**Hourly pay rate is CAD $23.25, hours to be at minimum 20hrs per week****This position is located in Goose Bay and it is not a Fly In-Fly Out position**
Work Location
CA-NL-Goose Bay
Category
Logistics
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
ID 35812
Recruiting Location : Location KR-Gyeonggi-Pyeongtaek
Serco Inc. is looking to fill a full-time Veterans Administration Transition Assistance Program (VA-TAP) Benefits Advisor position at our Camp Humphreys, South Korea location. The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA).  A Benefits Advisor / Career Counselor supports the Veterans Administration Transition Assistance Program (VA-TAP) implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA), in the role of VA Benefits Advisor. The Benefits Advisor (BA) provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment. The BA also provides formal VA benefits briefings to groups up to 50, individual counseling, and final transition readiness evaluations during events (such as Capstone) to provide final advice; and performs community outreach and public engagement events.  The Benefits Advisor delivers assigned briefings, support assigned events, conducts individual VA benefits advising appointments, and completes required documentation for them. Work requires standing up to 6-8 hours while delivering briefings. Work hours match installation TAP organization, and generally are 7:00 AM to 4:00 PM, with earlier start and/or later stop on briefing days. Work at times will require extended hours, including weekdays, weekends and some holidays, and may include travel to other installations. Generally, the BA anticipates and addresses emerging requirements under changing and constrained timelines. Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required. Individual must be familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision or independently and typically reports to a supervisor or manager.
Work Location
US-AP-APO
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
ID 35819
Recruiting Location : Location US-OR-Salem
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $31.93 per hour.
Work Location
US-OR-Salem
Category
Aviation
Position Type
Full-Time
Security Clearance
None
ID 35817
Recruiting Location : Location US-CA-Chico
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $33.63 per hour.
Work Location
US-CA-Chico
Category
Aviation
Position Type
Full-Time
Security Clearance
None
ID 35809
Recruiting Location : Location US-MD-Columbia
- Active TS/SCI clearance with polygraph and U.S. citizenship required.- Prepare, review, revise, and maintain technical documents.- Create, writes, edits and executes processes related to documentation for organizational assignments.- Responsible for the preparation, review, revision, maintenance and process execution of technical documents, information, and tasking for the organizations assignments.- Creates and executes processes. Works independently as well as in conjunction with support staff and organization leadership.- Understands basic concepts (to include basic grammar concepts), responsible for writing and executing the technical copy for a program, process, project of similar complexity for various types of documents and tasking.- Responsible for preparing, maintaining and assisting with operations documentation, user guides and manuals and technical publications.- Responsible for preparing reports, responses, metrics and briefings targeted to a wide range of audiences.- Gathers technical information, prepares written text.- Coordinates layout and design of documents, reports and responses.- Works on all phases of documentation and execution.- Utilize various tools to add to and maintain current internal documentation library, including SharePoint.- Uses multiple tasking, word processing and presentation tools such as MS Word, PowerPoint, and Visio, etc.- May provide or coordinate special documentation services as required.- Reviews work products of others for compliance with technical manuals, policy and process documentation.
Work Location
US-MD-Columbia
Category
Other
Position Type
Full-Time
Security Clearance
TS/SCI Poly
ID 35724
Recruiting Location : Location US-VA-Herndon
Position has strategic impact to the business. Responsible for managing critical contract(s) with moderate to high risk and visibility. Requires high degree of independent and creative judgment applied to highest-level goals and objectives of the corporation and an understanding of FAR/DFARS, GSA Federal Schedules, Federal IDIQ, GWAC contracts, commercial, state and local contracting and supplemental acquisition regulations of government agencies. Candidates must work well in a quickly changing, growth and success oriented culture. The Contracts Representative will manage contracts in a variety of state, local, federal and foreign contracting environments. This is truly fast paced cradle to grave contracting that will require the handling of multiple pre-bid opportunities, proposal activities, negotiations, contract award and administration of the resultant contract. The candidate will have significant internal liaison responsibilities. The candidate must be able to work professionally and directly with customers. Prepares moderately complex proposals, conducts negotiations, and disseminates information regarding contract status, compliance, modifications and other official communications. Interacts with customers in accordance with company’s policies and procedures, applicable laws, customer requirements, and sound business judgment. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs tasks with increasing complexity and tasks requiring detailed analysis and research. Works under general supervision. Creativity and independent decision making is required.  DUTIES AND RESPONSIBILITIES:- Analyzes significant, and/or unique contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, and corporate policies and business unit procedure and communicates results to subordinates. - Work with state contracting regulations in general and quickly perform sophisticated risk analysis for new and ongoing opportunities.- Negotiate Non-Disclosure Agreements, Teaming Agreements, and State and Local terms and conditions- Develops negotiation strategy and leads negotiation team on complex contractual issues.- Analyzes new law, regulation and contract trends for potential impact on business unit goals and objectives- Reviews and manages contractual obligations and provides appropriate level of review to ensure that all terms and conditions are met- Works with different contract types (FFP, T&M, Cost Plus and hybrids), modifies contracts and exercises options, terminates and closes out contract - Works with GSA Schedules, GSA Contracts, FAR, DFARS and other agency supplements in order to quickly perform sophisticated risk analysis for new and ongoing opportunities.- Focal point for communication with Finance, Legal and business team members for resolution of contract matters and disputes- Acts as liaison between our internal client and the end customer Contracting Officer/Buyer.- Assists in identification, development and implementation of new contract policy and processes - Has an understanding of the business being conducted and an understanding of financial/analytical issues and profit and loss implications
Work Location
US-VA-Herndon
Category
Contracts/Subcontracts
Position Type
Full-Time
Security Clearance
None
ID 35736
Recruiting Location : Location CA-ON-Peterborough
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for assisting and conducting examinations for Security Guard Testing, and Verbal Proctor and Observation Car driver. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• To provide support to the Security Guard Testing (SGT) examination process.• To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.• To assist in the smooth and efficient administration of examinations.• Drive the observation car for M2 exit road tests, if applicable Primary Duties and Responsibilities:• To support the invigilation of the weekly, weeknights and weekend SGT operations of examination centers by being familiar with the policies and procedures demonstrated within the training received.• This includes setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries).• Closely following and enforcing exam procedures and regulations; checking attendance prior to examinations, validating ID’s(i.e. 2 pieces of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).• Supervising test takers leaving examination room, ensuring they do not remove equipment or exam material from the room, ensure no talking during the exam sitting, collecting exams and material after completion and reporting incidents of misconduct; handle irregularities in accordance with strict procedures.• Set up headsets for class M road tests; i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.• Ensuring vehicle maintenance prior to examination, if applicable.• To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence. Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
Work Location
CA-ON-Peterborough
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
ID 35777
Recruiting Location : Location CA-ON-Ottawa
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for assisting and conducting examinations for Security Guard Testing, and Verbal Proctor and Observation Car driver. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• To provide support to the Security Guard Testing (SGT) examination process.• To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.• To assist in the smooth and efficient administration of examinations.• Drive the observation car for M2 exit road tests, if applicable Primary Duties and Responsibilities:• To support the invigilation of the weekly, weeknights and weekend SGT operations of examination centers by being familiar with the policies and procedures demonstrated within the training received.• This includes setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries).• Closely following and enforcing exam procedures and regulations; checking attendance prior to examinations, validating ID’s(i.e. 2 pieces of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).• Supervising test takers leaving examination room, ensuring they do not remove equipment or exam material from the room, ensure no talking during the exam sitting, collecting exams and material after completion and reporting incidents of misconduct; handle irregularities in accordance with strict procedures.• Set up headsets for class M road tests; i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.• Ensuring vehicle maintenance prior to examination, if applicable.• To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence. Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
Work Location
CA-ON-Ottawa
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
ID 35734
Recruiting Location : Location CA-ON-Toronto
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for assisting and conducting examinations for Security Guard Testing, and Verbal Proctor and Observation Car driver. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• To provide support to the Security Guard Testing (SGT) examination process.• To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.• To assist in the smooth and efficient administration of examinations.• Drive the observation car for M2 exit road tests, if applicable Primary Duties and Responsibilities:• To support the invigilation of the weekly, weeknights and weekend SGT operations of examination centers by being familiar with the policies and procedures demonstrated within the training received.• This includes setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries).• Closely following and enforcing exam procedures and regulations; checking attendance prior to examinations, validating ID’s(i.e. 2 pieces of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).• Supervising test takers leaving examination room, ensuring they do not remove equipment or exam material from the room, ensure no talking during the exam sitting, collecting exams and material after completion and reporting incidents of misconduct; handle irregularities in accordance with strict procedures.• Set up headsets for class M road tests; i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.• Ensuring vehicle maintenance prior to examination, if applicable.• To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence. Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements. 
Work Location
CA-ON-Toronto
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
ID 35738
Recruiting Location : Location CA-ON-Kingston
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for assisting and conducting examinations for Security Guard Testing, and Verbal Proctor and Observation Car driver. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• To provide support to the Security Guard Testing (SGT) examination process.• To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.• To assist in the smooth and efficient administration of examinations.• Drive the observation car for M2 exit road tests, if applicable Primary Duties and Responsibilities:• To support the invigilation of the weekly, weeknights and weekend SGT operations of examination centers by being familiar with the policies and procedures demonstrated within the training received.• This includes setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries).• Closely following and enforcing exam procedures and regulations; checking attendance prior to examinations, validating ID’s(i.e. 2 pieces of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).• Supervising test takers leaving examination room, ensuring they do not remove equipment or exam material from the room, ensure no talking during the exam sitting, collecting exams and material after completion and reporting incidents of misconduct; handle irregularities in accordance with strict procedures.• Set up headsets for class M road tests; i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.• Ensuring vehicle maintenance prior to examination, if applicable.• To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence. Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements. 
Work Location
CA-ON-Kingston
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
ID 35816
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Electrical Engineering Site Inspectors to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Electrical Engineering Site Inspector will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Duties and Responsibilities (but are not limited to):Conduct site inspections on sites with major damage (e.g., destroyed facilities; facilities with extensive damage; facilities with significant damage to mechanical, electrical and plumbing components, etc.) to document disaster-related damage. Also conduct site inspections to validate infrastructure damage and record detailed damage descriptions during the inspection to include the following additional tasks:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Testify as an expert witness on FEMA’s behalf on an as needed basis.
Work Location
US-TX-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35815
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring FEMA experienced Project Managers to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Project Manager will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Duties and Responsibilities (but are not limited to):- Responsible for facilitating and coordinating the delivery of FEMA Public Assistance grant funding while coordinating the Applicants recovery priorities.- Facilitate and coordinate the accurate delivery of grant funding.- Coordinate the Applicant’s recovery priorities.- Participate in site inspections.- Provide strong customer service to the Applicant through the entire delivery process, from the Exploratory Call to the Recovery Transition Meeting. - Assist in identifying the eligibility of special considerations concerns that could delay grant development. - Act as the primary point of contact to Applicant’s in all phases of the delivery model. - Manage the Public Assistance grant delivery process for an average amount of eight (8) individual applicants simultaneously. The number of applicants can vary from approximately 1 to 15 depending on the number of projects and complexity of projects that an applicant claims.- Ensure program delivery in a timely professional, customer-centric manner that meets all assigned Applicant’s recovery priorities.
Work Location
US-TX-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35814
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Commercial Construction Managers to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Commercial Construction Managers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Duties and Responsibilities (but are not limited to):- Responsible for facilitating and coordinating the delivery of the Public Assistance grant funding while coordinating the Applicants recovery priorities.- Facilitate and coordinate the accurate delivery of grant funding.- Coordinate the Applicant’s recovery priorities.- Participate in site inspections.- Provide strong customer service to the Applicant through the entire delivery process, from the Exploratory Call to the Recovery Transition Meeting. - Assist in identifying the eligibility of special considerations concerns that could delay grant development. - Act as the primary point of contact to Applicant’s in all phases of the delivery model. - Manage the Grant Delivery process for an average amount of eight (8) individual applicants simultaneously. The number of applicants can vary from approximately 1 to 15 depending on the number of projects and complexity of projects that an applicant claims. - Ensure program delivery in a timely professional, customer-centric manner thatmeets all assigned Applicant’s recovery priorities.
Work Location
US-TX-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35813
Recruiting Location : Location US-LA-East Bound Breaux Bridge
Serco is Hiring Commercial Construction Site Inspectors to support the Federal Emergency Management Agency (FEMA) Public Assistance recovery initiatives in Zone 2 across the Midwest. The Site Inspectors will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. Duties and Responsibilities (but are not limited to):- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Work Location
US-TX-N/A
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
ID 35771
Recruiting Location : Location CA-ON-Barrie
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for assisting and conducting examinations for Security Guard Testing, and Verbal Proctor and Observation Car driver. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• To provide support to the Security Guard Testing (SGT) examination process.• To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.• To assist in the smooth and efficient administration of examinations.• Drive the observation car for M2 exit road tests, if applicable Primary Duties and Responsibilities:• To support the invigilation of the weekly, weeknights and weekend SGT operations of examination centers by being familiar with the policies and procedures demonstrated within the training received.• This includes setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries).• Closely following and enforcing exam procedures and regulations; checking attendance prior to examinations, validating ID’s(i.e. 2 pieces of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).• Supervising test takers leaving examination room, ensuring they do not remove equipment or exam material from the room, ensure no talking during the exam sitting, collecting exams and material after completion and reporting incidents of misconduct; handle irregularities in accordance with strict procedures.• Set up headsets for class M road tests; i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.• Ensuring vehicle maintenance prior to examination, if applicable.• To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence. Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
Work Location
CA-ON-Barrie
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
ID 35810
Recruiting Location : Location US-DC-Washington
- Administer day-to-day office activities to achieve maximum expense control and productivity. Coordinate such activities as the mail room, office supplies, and general purchasing requests.- May assist with negotiation of prices and terms with vendors.- Arrange internal office moves and provides structural arrangements for office meetings.- Supervise the maintenance of office equipment such as the copier and fax machine.- Coordinate all contract travel requirements.- Collaborate with other departments to prioritize administrative service needs.- Analyze and resolve administrative services issues and needs.- May interact directly with customers and top executives and multiple varying departments.- Relies on experience and judgment to plan and accomplish goals.- May lead and direct the work of others.- Reports directly to Operation Vice President.
Work Location
US-DC-Washington
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Secret
ID 35731
Recruiting Location : Location CA-NL-Goose Bay
Serco Canada is looking to fill a full-time Refrigeration- AC Mechanic position at our Goose Bay, NL location. Purpose of the Job: - Conduct HVAC and refrigeration system work activities required to operate, install, service, repair or replace systems, components, controls, and related appliances.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Drug & Alcohol Policy, Serco Management System, etc.Position Overview: - Read and interpret specifications, scopes, sketches or drawings to determine the layout of heating and ventilation system requirements.- Preparation of cost estimates for clients. - Ensure all work on Halocarbon containing equipment is compliant with the Federal Halocarbon Regulations (FHR).- Responsible for the maintenance of self-contained breathing apparatus (SCBA) compressors. - Assist other technicians/ staff in the operation, maintenance and repair of building HVAC systems, and related controls.- Document all information concerning the work performed, labour and materials used to complete assigned work.- Train HVAC/Refrigeration apprentices up to Journeyperson standard and endorse appropriate documentation.- Be available for on call standby duty after hours and weekends as required, according to regularly posted schedule. - Required to operate light duty vehicles, and other equipment necessary in the performance of assigned duties.- Other related duties relevant to this position as may be required.- Reporting to Mechanical Supervisor WSE, Steam HVAC.**Hourly pay rate is CAD $44.19****This position is located in Goose Bay and not a Fly In-Fly Out position.**
Work Location
CA-NL-Goose Bay
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
ID 34991
Recruiting Location : Location US-VA-Herndon
Serco is GROWING and seeking  a PROPOSAL MANAGER to join their team in Herndon, VA. If you are ready to be challenged with developing proposals for pursuits for Federal customers ranging from $15 million to well over $70 million, we want to speak with you! You will use your understanding of capture planning and front-loading proposal efforts to ensure reduced ramp-up time including your ability to dissect requirements to produce high-quality RFP-compliant and compelling proposals. The Jr. Proposal Manager will manage the development of technical and management proposal volumes in collaboration with the capture and proposal team ensuring the on-time submission of proposal products. Serco is expanding within the Federal and State/Local government arenas which can offer you to take on new challenges and new roles through our acquisitions and organic and new business growth. This position provides an opportunity to play a strategic role as we work together to support Serco’s mission challenges. Duties to include but not limited to:- Management of activities and staff associated with the development of responses to Government Request for Proposals (RFPs), Request for Quotes (RFQs), and Request for Information (RFIs).- Facilitate the development and review of proposal strategies.- Provides leadership and direction to cross-functional teams assigned to work proposal efforts; ensures that proposal responses are compliant, compelling, and completed on schedule; works with the Capture Manager and Business Development team to weave opportunity strategies, solutions, themes, and discriminators into proposal responses; and ensures that proposals are completed and delivered to the Government within the prescribed time periods.- Prepare and maintain the Proposal schedule working in concert with the Capture Manager and Operations Lead/Program Manager- Create and review the Proposal Management Plan (PMP) working with the Capture Manager and Operations Lead/Program Manager.- Develop the work breakdown structure based on the scope of work, performance work statement, statement of objectives, etc.- Build the proposal compliance matrix using the proposal workbook and track the fulfillment of all requirements.- Review completed proposal content plan, particularly graphics, and subsequent written sections ensuring requirements are adequately addressed and that page limits are met.- Conduct regular proposal progress (Tag Ups) status meetings and manage and assign action items with due dates.- Direct writing/editing/rewriting efforts as needed.- Schedule and conduct color reviews- Prepare and collect/track the score card for color reviews of the proposal content plan including evaluate and report out on the score results- Ensure appropriate comments from the color reviews are incorporated into the final proposal version.- Assist as appropriate, in obtaining subcontract RFPs into the hands of other companies (if Teaming) and to key vendors and subcontractors.- Tutor/mentor authors and other personnel as deemed necessary.- Coordinate the response to questions from the Customer- Assist in final proposal revisions assuring the revisions are consistent with the Customer’s requirements and the Client’s management direction- Demonstrate ability to manage more than one proposal at a time and a willingness to work extended hours.- The ideal candidate will provide proofreading skills, possess a keen attention to detail, and handle stressful situations.
Work Location
US-VA-Herndon
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
ID 35800
Recruiting Location : Location US-VA-Fort Eustis
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of experienced, skilled and passionate Site Leads / Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; who are organized and able to manage an office; who have experience providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.  The ideal Site Lead / Employment Facilitator candidate would have excellent time management skills, able to work independently, and able to respond to inquiries. The Site Lead / Employment Facilitator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.  
Work Location
US-VA-Fort Eustis
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
ID 35798
Recruiting Location : Location US-OK-Oklahoma City
Works with a design team to perform analysis, design and development for instructional and/or performance support solutions. Conducts task, needs, and audience analyses, and work flow observations. Captures and diagrams workflow processes. Writes learning and performance objectives. Participates in visual design, prototyping, and usability testing and evaluation. Works under the supervision of the Project Manager or Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curriculum and/or performance support solutions. Possesses excellent writing skills and demonstrates the ability to work effectively with subject matter experts to conduct research and resolve issues. Technical and Core Competencies include; demonstrates the ability with word-processing, spreadsheet, and presentation tools (e.g. Microsoft Word, Excel, and PowerPoint); working knowledge of at least one development tool; strong oral and written communication skills; demonstrated ability to present complex information clearly; attention to detail; some knowledge of the field of human-computer interaction; some knowledge of the principles of performance-centered design; working knowledge of principles of information design; strong team player. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a supervisor or manager. A certain degree of creativity and latitude is required. Degree must be in Instructional Systems Design, Education, Training/Curriculum Development or a related field.Requires a Bachelor`s degree and six years of instructional design experience.
Work Location
US-OK-Oklahoma City
Category
Training
Position Type
On-Call
Security Clearance
None
ID 35787
Recruiting Location : Location US-DC-Washington
As the Cybersecurity Systems Engineer, you will support will take on the technical role of Lead Information System Security Engineer (ISSE) for the Risk Management Framework (RMF) Assessment and Authorization (A&A) process, tasked with developing RMF security authorization packages to obtain Authorizations to Operate (ATOs) for an isolated enclave, that provides network infrastructure and basic network services, region wide access control systems and video monitoring. As the Cybersecurity Systems Engineer, you will be responsible for the activities listed below: - Support CNRNDW ISSM / CIO with RMF package development as technical ISSE- Assemble all required documentation as outlined by the ISSM and CNIC/NAVFAC for the RMF packages- Assess security controls, Security Technical Implementation Guides (STIGs), and Assured Compliance Assessment Solution (ACAS) scans in accordance with governing policies for servers, networking equipment, workstations, etc.- Assist system administrators with implementation or application for all applicable Security Technical Implementation Guide (STIG), industry best security and design practices, and implement all applicable Information Assurance Vulnerability Alert (IAVA) security requirements- Process, maintain compliance, and verify completion of Nessus, STIG, and SCAP files, report any open findings or vulnerabilities to the program, propose and implement mitigations as required and construct necessary POA&M when required.- Understand NIST, Committee for National Security Systems (CNSS), DoD/DON Communications Task Orders (CTOs, TASKORDS), and Information Assurance Vulnerability Management (IAVMs)- Create system authorization boundary diagrams and data flow diagrams encompassing traceability back to Hardware, Firmware, Software, Ports, Protocols and Services (PPS) lists, and ACAS while complying with DISA/NAVFAC standards- Review system PPS list and ensure compliance IAW Department of Defense Instruction (DoDI) 8551.01- Interacts frequently with internal personnel and outside representatives at various levels - Ability to travel may be required for final accreditation efforts
Work Location
US-DC-Washington
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
ID 35786
Recruiting Location : Location US-VA-Dahlgren
As the Cybersecurity Systems Engineer, you will support will take on the technical role of Lead Information System Security Engineer (ISSE) for the Risk Management Framework (RMF) Assessment and Authorization (A&A) process, tasked with developing RMF security authorization packages to obtain Authorizations to Operate (ATOs) for an isolated enclave, that provides network infrastructure and basic network services, region wide access control systems and video monitoring. As the Cybersecurity Systems Engineer, you will be responsible for the activities listed below: - Support CNRNDW ISSM / CIO with RMF package development as technical ISSE- Assemble all required documentation as outlined by the ISSM and CNIC/NAVFAC for the RMF packages- Assess security controls, Security Technical Implementation Guides (STIGs), and Assured Compliance Assessment Solution (ACAS) scans in accordance with governing policies for servers, networking equipment, workstations, etc.- Assist system administrators with implementation or application for all applicable Security Technical Implementation Guide (STIG), industry best security and design practices, and implement all applicable Information Assurance Vulnerability Alert (IAVA) security requirements- Process, maintain compliance, and verify completion of Nessus, STIG, and SCAP files, report any open findings or vulnerabilities to the program, propose and implement mitigations as required and construct necessary POA&M when required.- Understand NIST, Committee for National Security Systems (CNSS), DoD/DON Communications Task Orders (CTOs, TASKORDS), and Information Assurance Vulnerability Management (IAVMs)- Create system authorization boundary diagrams and data flow diagrams encompassing traceability back to Hardware, Firmware, Software, Ports, Protocols and Services (PPS) lists, and ACAS while complying with DISA/NAVFAC standards- Review system PPS list and ensure compliance IAW Department of Defense Instruction (DoDI) 8551.01- Interacts frequently with internal personnel and outside representatives at various levels - Ability to travel may be required for final accreditation efforts
Work Location
US-VA-Dahlgren
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
ID 35681
Recruiting Location : Location US-VA-N/A
The SharePoint Administrator III will focus on analyzing existing SharePoint solutions and improve usability and usage.  The role includes working independently gathering requirements, analyzing data in support of users’ needs and explaining to the user the out-of-the-box functionality. The role will provide business process improvement support to effectively create and configure content on Microsoft SharePoint (SharePoint Online or SharePoint Server 2019).  This role will develop simple forms, administer and support SharePoint with out-of-the-box features and optimize custom solutions as needed by the business. This role will configure Microsoft SharePoint as needed, deploy new solutions, support user issues, and help solve technical problems. This role is designed to act as a liaison to the business with capabilities to document requirements and create workflows or collaborate with peers to create a solution acceptable to the business. This role will participate in developing technical and training materials.  Experience in other O365 apps such as PowerApps and Power Automate a plus. Typically reports to a project leader or manager. A certain degree of creativity and latitude is required. Roles and Responsibilities:- Requires knowledge & experience in SharePoint Online and SharePoint 2019- Experience with server administration, operations and maintenance of SharePoint Farm (SharePoint 2019)- Participate in and manage SharePoint projects, solutions, and migrations.- Expertise configuring form libraries, lists, workflows, team sites, content management sites, user permissions, enterprise search, security, and reporting services.- Create end-user training/reference documents and train key users on system functionality as needed.- Configuring Microsoft SharePoint out-of-the-box solutions.- Developing and customizing Microsoft SharePoint solutions based on company SharePoint and O365 support model.- Assist business partners in the process of identifying business needs, prioritizing, planning, functional business area Microsoft SharePoint projects.- Responsible for creating automated business process improvement solutions using web forms, metrics, workflows, and dashboards to name a few. - Analyze & improve operational efficiencies and automate business processes by developing Microsoft SharePoint workflow solutions.- Research platform issues, debug, and solve technical problems.- Strong task management, customer contact, and task prioritization skills are required.- Builds knowledge of the organization, processes & customers.- Solves a range of straightforward problems; analyzes possible solutions using standard practices.- Ability to work within a team-oriented and collaborative environment 
Work Location
US-VA-N/A
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
None
ID 35721
Recruiting Location : Location US-FL-Jacksonville
The Business Systems Analyst I will provide analysis support for Government systems, specifically the Naval Air Systems Command (NAVAIR) Depot Maintenance System (NDMS) systems and interfaces. Participate as an active team member on development teams utilizing Agile development practices, disciplines and techniques.  This includes but is not limited to the following: - Planning, analysis and execution of assigned use cases, user stories, test scripts and product backlog as it relates to the refinement of requirements development and continuous Life Cycle Management.- Translate functional user requirements into user stories, document requirements, support documentation peer reviews, document system inputs/outputs, process flows, data structures, and file layouts. - Prepare test data, conduct tests, document and evaluate test results, identify pass/fail criteria and problems encountered, and identify and recommend corrective actions and facilitate resolution.- Provide guidance and performs training for implementation of new program releases. - Identify post implementation requirements, problems, and overall process expectations. - Organize and facilitate sessions to capture and define system and interface systems change requests, research and evaluate alternatives/options. - Coordinate on software requirements specifications. - Document and respond to user questions and system change requests. - Provide support to team members for assigned systems/modules for working teams.
Work Location
US-FL-Jacksonville
Category
Logistics
Position Type
Full-Time
Security Clearance
NACI
ID 15192
Recruiting Location : Location US-TX-San Antonio
HERO Supervisor Job Description:  - Provides Traffic Incident Management services Implements Incident Command System protocols when appropriate- Lead co-workers and make sound decisions while working in a high-paced and high- pressure environment- Conduct HERO Operator incident audits developed by Vendor and approved by TxDOT.- Responsible for assigning traffic incidents among HERO Operators- Develops shift schedule; assigns shift responsibilities- May assist with reviewing resumes, interviews, and make recommendations for hire/advancement to the HERO Project Manager.- Assist in preparing SLA and KPI reports for inclusion in HERO report deliverables- Provides correspondence, reports, policy, and procedure recommendations, forms, presentations, training material, personnel management, and electronic communications.- Reports assigned vehicle maintenance/repair needs to the Project Manager.- Participates in HERO operations analysis, including measures of effectiveness, route designations, manning requirements, reporting criteria and methodology, and evaluation of traffic needs, trends, and response- Assists with the development and maintenance of Operations Manuals and Standard Operating Procedures/Guidelines- Lead response to severe incidents, to include coordination with partner agencies. A severe incident includes one or more of the following: duration of four hours or more; fatality; or spill/hazmat. Partner agencies include, but are not limited to, CTRMA, City of Austin, and TxDOT Toll Operations Division.- Trains, evaluates, and counsels assigned HERO shift personnel- Responsible for readiness of assigned shift personnel and equipment- When requested by the Project Manager or customer, participates in Post Incident Analysis.- Work generally performed in a transportation environment, which may be noisy. - Carelessness could result in vehicle accident, injury, and/or death.- Performs other duties as assigned **Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
Work Location
US-TX-San Antonio
Category
Other
Position Type
Full-Time
Security Clearance
None
ID 35791
Recruiting Location : Location US-CA-San Luis Obispo
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $35.68 per hour.
Work Location
US-CA-San Luis Obispo
Category
Aviation
Position Type
Full-Time
Security Clearance
None
ID 35790
Recruiting Location : Location US-CO-Loveland
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $32.22 per hour.
Work Location
US-CO-Loveland
Category
Aviation
Position Type
Full-Time
Security Clearance
None
ID 35789
Recruiting Location : Location US-CA-Modesto
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $31.50 per hour
Work Location
US-CA-Modesto
Category
Aviation
Position Type
Full-Time
Security Clearance
None
ID 35783
Recruiting Location : Location US-WA-Renton
Prior to being considered for this position, applicants must: - Be available for work within 60 days. - Have a current FAA Class II Medical Certificate (FAA Form 8500-9).-  If you do not have a Class II Medical Certificate, prior to applying for this position, you may go the following website to find an FAA Aviation Medical Examiner (AME) in your area: http://www.faa.gov/pilots/amelocator/. - Have a copy of their last FAA Credential with a tower rating or Control Tower Operator (CTO) certificate and in accordance with FAR 65.39, applicant “must have satisfactorily served as an air traffic control tower operator with a facility rating…for at least 6 months...”- If necessary, to replace a CTO, go to the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/ - Be eligible to work for Serco under the Federal Immigration Laws- Verify education and employment references from previous employer(s) including release of drug and alcohol records- Receive a negative result on a pre-employment drug screen.- Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.- Establish proof of identity and eligibility to work in the United States.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft. - Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. - Issuing air traffic clearances. - Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources. - Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities. - Transferring control of aircraft to receiving facilities when aircraft leave their airspace, and receiving control of aircraft coming into their airspace. - Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment. - Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties. - Coordinating with and issuing instructions to airport vehicles and personnel. - Maintaining and disseminating records of daily operations - Other duties as assigned The rate of pay for this position is $34.17 per hour.
Work Location
US-WA-Renton
Category
Aviation
Position Type
Full-Time
Security Clearance
None
ID 35754
Recruiting Location : Location US-KY-Louisville
Work Location
US-KY-Louisville
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
ID 35707
Recruiting Location : Location US-FL-Jacksonville
Performs general manual labor including loading, unloading, lifting and moving supplies and materials. Must perform duties as a fire watch and welder`s helper as well as install electric cable when needed. May require a high school diploma or equivalent. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Entry level.
Work Location
US-FL-Jacksonville
Category
Other
Position Type
Full-Time
Security Clearance
None
ID 35704
Recruiting Location : Location US-FL-Jacksonville
Responsible for fabrication and assembly of various electromechanical and electronic assemblies. Follow blueprints, guidelines, and/or diagrams to complete tasks. May perform duties as a fire watch and welder`s helper as well as assembling large scale and intricate mechanical assemblies. Receives technical guidance from supervisor or higher level technician and work is reviewed for compliance with accepted practices. Familiar with standard concepts, practices and procedures within field. Works under general supervision. Relies on limited experience and judgment to plan and accomplish goals. Typically reports to a supervisor.
Work Location
US-FL-Jacksonville
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
ID 35792
Recruiting Location : Location US-NC-Fort Bragg
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of gifted and talented Installation Apprenticeship Counselors who have a passion for assisting transitioning military reach their civilian endeavors. The ideal Installation Apprenticeship Counselor candidate should be able to provide information about benefits and entitlements, conduct large group instruction and individual counseling specifically regarding the availability of various apprenticeship programs, and able to assess the transitioning Military Servicemembers' personality and evaluate interests to matching apprenticeship opportunities.
Work Location
US-NC-Fort Bragg
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
ID 34304
Recruiting Location : Location US-DC-Washington
Secret Clearance Required Act as Information System Security Manager for NAVSEA client SEA 21/PMS 443. Assist Navy Organization with Software and Information Technology (IT) efforts related to training system acquisition and Information Assurance (IA) accreditation.  This position will assist PMS 443 with all actions required to ensure systems achieve and maintain Authority to Operate (ATO).  Involved in the implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines and procedures as well as conducting vulnerability audits and assessments. Duties and Responsibilities               Conduct Assessment and Authorization (A&A) and Certification and Accreditation (C&A) activities through the Risk Management Framework (RMF) for Defense Business Systems, Research, Development, Test and Evaluation (RDT&E), and Platform Information Technology (PIT) ISs and networks within Navy Enterprise Mission Assurance Support Services (eMASS) or its successor, in accordance with current DoD, DON, and NAVSEA policies.Conduct in-depth technical reviews of A&A and C&A documentation from NAVSEA Program Executive Offices (PEOs) and field activities seeking authorization and/or accreditation from the Navy Authorizing Official (NAO) or the Functional Authorizing Official (FAO) in accordance with appropriate policies and procedures. Based on the technical reviews conducted, the contractor shall develop recommendations for corrective actions and/or courses of action. This includes, but is not limited to, recommendations on the following: validating test procedures, validating artifacts, validating plans and procedures, compliance status, validating tests, and validating results/repots and supporting documentation. Additional responsibilities:- Assist Surface Ship Readiness (PMS 443), and liaison with SEA 21 and NAVSEA field activities in preparing their A&A and/or C&A documentation for submission to the NAO/FAOSchedule and facilitate collaboration meetings between the Security Controls Assessor (SCA), NAVSEA Echelon II representatives, and appropriate program offices, Warfare Centers and Engineering Agents- Assist in executing Cyber Security Assistance Visits at various NAVSEA activities with focus on the A&A and C&A efforts of the activity being assisted. Trips are usually 3 to 5 days in duration and estimated to occur 6 to 8 times per year- Maintain the Department of Defense Information Technology Portfolio Repository – Department of the Navy (DITPR-DON) database, used to record the present status of all NAVY IT systems. - Assist the Cyber PM, Warfare centers and engineering agents in the implementation and execution of DOD and DON cyber directives and policy and directives and policies.- Provide reports as required such as, but not limited to, weekly metrics regarding A&A packages, risk metrics and data calls.
Work Location
US-DC-Washington
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
ID 35780
Recruiting Location : Location US-VA-Fairfax
Job Descriptions:The role requires:- Utilizing sound judgment and making independent analytical determinations as to validity of incoming legal submissions.- Thorough and comprehensive working knowledge of the particular area of work responsibility assignment.- Case research to ensure all pertinent information is obtained, any information deficiencies are resolved, and to validate the information received utilizing systems applications.- Processing cases within client-specific case managements systems for which training will be provided.  The administrator will ensure the accuracy of data input into the applications used to process the legal case and the accuracy and correctness of all outgoing correspondence.- Interpreting guidance provided by the FRTIB in accordance with the Code of Federal Regulations and applying the regulations, directives, and interpretations to determine the validity of incoming documents required by the specific workflow, including but not limited to:- Permissible payees and corresponding award amounts for qualifying court or administrative orders- Authorized third-party agents to transact business on participants’ accounts- Qualified exception to spousal requirements- Validity of allegations of fraud, forgery or identity theft regarding withdrawal of funds from a participant’s account- Providing timely responsive customer service to various inquiries from multiple sources and stakeholders, such as participants, confirmed or potential payees, legal representatives, and financial institutions.- Ensures work is processed in a timely fashion according to the requirements of the specific business function assignment.- Communicates effectively both orally and in writing with the FRTIB and TSP Contact Centers to provide information and obtain additional information pertinent to resolution of the legal case. The administrator will be required to communicate with participants, attorneys, third parties, financial institutions, government agencies, and potential (as well as confirmed) payees in accordance with the Privacy Act.- Performs other duties of a similar nature or level.Qualifications: Bachelor's degree and 4 years of relevant experience Description of Work:This position supports the Federal Retirement Thrift Investment Board (FRTIB) in the administration of the Thrift Savings Plan (TSP). The TSP is a retirement savings and investment plan for Federal employees and members of the uniformed services, including the Ready Reserve. It was established by Congress in the Federal Employees' Retirement System Act of 1986 and offers the same types of savings and tax benefits that many private corporations offer their employees under 401(k) plans.Benefits Administrators are responsible for reviewing, analyzing, and processing incoming transactional legal documents for TSP participants. Administrators review legal documents for validity in accordance with the Code of Federal Regulations (CFR) and FRTIB policies and guidelines. This includes researching and reviewing accounts, data entry, sending appropriate notices, and communicating with various entities (e.g. the FRTIB, governmental agencies, law firms, participants, and potential payees) towards resolving processing issues.The Benefits Administrator works under the direction of a Task Lead or Supervisor and is responsible for performing the duties and requirements of the position with minimal supervision.Validity determinations and communications are made by the Benefits Administrator and are confirmed by a quality control Benefits Administrator.
Work Location
US-VA-Fairfax
Category
Legal
Position Type
Full-Time
Security Clearance
Other
ID 35760
Recruiting Location : Location IT-Sicily-Sigonella
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program is in need of experienced, skilled and passionate Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; who are organized and able to manage an office; who have experience providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.  The ideal Employment Facilitator candidate would have excellent time management skills, able to work independently, and able to respond to inquiries. The Employment Facilitator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools. 
Work Location
US-AE-N/A
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
ID 35753
Recruiting Location : Location US-FL-NS Mayport
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of gifted and talented Employment Facilitators who have prior experience teaching / instructing Military personnel transition to civilian professional and vocational occupations; who are able to guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps; and, who can conduct large group instruction and provide individual counseling on the job search process. The ideal Employment Facilitator candidate would have excellent time management skills, able to work independently, and prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.
Work Location
US-FL-NS Mayport
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
NACI
ID 35756
Recruiting Location : Location US-CA-San Diego
The Laborer works on a team supporting cabling, equipment, and C5ISR system installations. The Laborer performs mainly physical labor including loading, unloading, lifting and moving supplies and materials. This position performs duties as a fire watch, a welder’s helper, and runs electric cable onboard US Naval Facilities and Ships when needed. The Laborer also provides strapping for electrical cable ways and opens/closes Multiple Cable Transits (MCTs). The following tasks are typical of this occupation: -Uses basic power tools to include grinders and drills -Paints small areas as needed -Loads and unloads trucks and other conveyances -Moves supplies and materials to proper location by hand or hand trucks -Stacks materials for storage or binning -Collects refuse and salvageable materials -Moves and arranges heavy pieces of office and shipboard furniture, electric equipment, and other types of machinery and equipment -Sweeps and cleans up behind technicians This is an entry level position who works under immediate supervision, and primary job functions do not typically require exercising independent judgement. Work is performed onboard U.S. Naval Ships and military installations requiring the ability to work in areas with drafts, noise, and temperature variation. 
Work Location
US-CA-San Diego
Category
Engineering
Position Type
Full-Time
Security Clearance
None
ID 35739
Recruiting Location : Location US-CA-San Diego
The Mechanical Assembler III works on a team supporting cabling, equipment, and C5ISR system installations. The Mechanical Assembler III (MAIII) is responsible for fabrication and assembly of various electromechanical and electronic assemblies. This position must follow blueprints, guidelines, and/or diagrams to complete tasks. The MAIII work may include soldering, using power tools and assembling large scale and intricate mechanical assemblies. Installation experience should include:-Moving and uncrating of equipment -Installation of electronic equipment, ducts, cableways, cables, lagging -Soldering with low voltage soldering devices and use of power tools-Assembling both large scale and intricate mechanical assemblies-Working with blueprints, assembly drawings and sketches in completing a wide variety of assembly and subassembly tasks-Familiar with standard concepts, practices and procedures within fieldThe MAIII receives technical guidance from supervisor or higher level technician, and work is reviewed for compliance with accepted practices. Relies on experience and judgment to plan and accomplish goals. Work is performed onboard U.S. Naval Ships and military installations requiring the ability to work in areas with drafts, noise, and temperature variation.
Work Location
US-CA-San Diego
Category
Engineering
Position Type
Full-Time
Security Clearance
None
ID 35751
Recruiting Location : Location US-MS-Pascagoula
Under general supervision, responsible for managing engineering design data that specifies and details moderately complex engineering requirements. Implements configuration practices in accordance with government and industry standards in response to contractual requirements. - Designs, develops and establishes moderately complex configuration and data management documentation based on program requirements.- Participates in design reviews, audits, schedules, budgets and maintains relevant documentation.- Identifies requirements and coordinates the development, implementation and maintenance of configuration management systems.- Collects and researches data; utilizing experience to complement data in drawing valid conclusions.- Provides analysis of proposed design changes to determine the effect on the overall system.- Acts as liaison between functional groups.- Processes configuration change documents and records information to manage configuration items effectively, including the status of proposed, implemented and approved changes.- Recommends methods of improvement.- Participates in special studies of moderate complexity.- Participates in the development and maintenance of moderately complex databases.- Performs additional duties and responsibilities as assigned.
Work Location
US-MS-Pascagoula
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
ID 35722
Recruiting Location : Location US-MA-Boston
Position SummaryPlans, coordinates, and works with other Naval Architectural Engineers performing design work and administering design and construction contracts for landing craft projects, including craft availabilities and boat alterations. Provides technical advice and expertise when aspects of the work become problematic. Coordinates and provides advice and review in the analysis, evaluation, conduct of feasibility studies, cost estimates, and resolution of complex technical problems associated with the plan, design, and development of advanced engineering systems and equipment that support Landing Craft construction projects. Duties and Responsibilities- Performs Hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full scale trials.- Reviews and edits technical manuals and drawings.- Conduct weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments.- Conduct concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization.- Perform design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters.- Structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads.- General arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops.- Assists with the review of design proposals and specifications.- Participates in scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues.- Prepares documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Performs additional duties and responsibilities as assigned.
Work Location
US-MA-Boston
Category
Engineering
Position Type
Full-Time
Security Clearance
None
ID 35733
Recruiting Location : Location US-VA-Norfolk
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program is in need of gifted and talented Installation Apprenticeship Counselors who have a passion for assisting transitioning military reach their civilian endeavors. The ideal Installation Apprenticeship Counselor candidate should be able to provide information about benefits and entitlements, conduct large group instruction and individual counseling specifically regarding the availability of various apprenticeship programs, and able to assess the transitioning Military Servicemembers' personality and evaluate interests to matching apprenticeship opportunities.
Work Location
US-VA-Norfolk
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
ID 35250
Recruiting Location : Location US-CO-Colorado Springs
Follows best practices for processes and procedures (ITIL process environment). Act as onsite operator for other technical and organizational teams to provide hands/eyes support as well as standard administration functions.  Supports Microsoft Windows 7/8/10, Microsoft Office Suite 2000/2003/Office 365. Provides support on complex hardware and operating system software and typically involves certified systems engineers when additional support is needed.  Resolves software and hardware desktop issues. Assists users by utilizing experience with wireless networking, remote access, and VPN. Supports Equipment/Software/Hardware moves/adds/changes. Stages/configures/installs desktop software utilizing SCCM.  Updates all tickets assigned on a daily basis. Opens, tracks, updates and resolves incident and problem tickets.  Ensures incident/problem ownership and promotes end-user satisfaction.  Tracks activities of technical support specialists to whom tickets were assigned. Provides technical support and training to end-users. May provide guidance and work leadership to less-experienced technicians. Document work instruction for use by other technicians.  Maintains current knowledge of relevant technology as assigned.  Participates in special projects as required.   
Work Location
US-CO-Colorado Springs
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
ID 34631
Recruiting Location : Location US-VA-Harrisonburg
https://sercopatentsearch.comSerco IP Services, part of Serco North America, is seeking a Patent Classifier to review patent applications received from the United States Patent and Trademark Office (USPTO) in the general fields of Computer Science. This is a great opportunity for a candidate who is seeking a team driven environment, but is also a strong, independent worker. Successful candidates are able to make significant contributions to the patent industry while working in the growing economy and beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. The work performed by Serco Patent Classifiers supports a contract with the USPTO as well as related commercial patent search and analysis services.The classifier will be expected to determine appropriate classifications in accordance with both U.S. and international patent classification systems through technical knowledge, research, and automated tools. Essential Duties and Responsibilities may include:- Learn patent classification, search, and examination processes.- Apply knowledge of classification processes to assign U.S. Patent Classification (USPC) and Cooperative Patent Classification (CPC) codes to complex technical subject matter.- Apply knowledge of classification, search, and examination processes to provide analysis and prepare written reports for patent attorneys and others in the IP industry.- Use automated systems to perform research and classification operations.- Function in a production-based environment with emphasis on operating efficiently and accurately at a significant pace.- Work independently with minimal supervision.- Work closely with others in a team environment.- Participate in on-going program training to expand knowledge in additional technical fields and patent services.
Work Location
US-VA-Harrisonburg
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
ID 34781
Recruiting Location : Location US-CA-San Diego
Serco is seeking a Project Manager/Lead Engineer for the PEO C4I Consolidated Afloat Network Enterprise System (CANES) production contract. Supports the Sr Project Manager in the daily execution of task orders to build and delivery CANES systems to the US Navy. Coordinates interdepartmental activities related to task initiation, planning, execution, monitoring/controlling and close out in accordance with task performance work statements, corporate policies and regulations. Support the project manager and program director with the reporting of task status to upper management, customers, and stake holders. Will support contract and IDIQ task order proposal submissions by developing labor and material requirements through the review of hardware technical documentation and PWS task decomposition. In conjunction with the Project Manager, responsible for all aspects of the successful execution and completion of task orders within budget and schedule.   Responsible for identifying necessary task resource requirements, schedule and execution plans, material deliveries, and Contract Data Requirement  As Lead Engineer supports build-to-print production efforts for CANES and other programs. Supports the Production Manager in the daily execution of task orders to build and delivery CANES systems to the US Navy. Coordinates interdepartmental activities related to production planning, execution, issue resolution and troubleshooting to ensure delivery in accordance with task performance requirements. Resolves material discrepancies and shortages related to CANES production activities with the help of procurement, logistics and production personnel. Leads the production engineering team to maintain the CANES production configurations and determine Engineering Change Notice effectivities.
Work Location
US-CA-San Diego
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
ID 35714
Recruiting Location : Location CA-ON-Toronto
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for assisting and conducting examinations for Security Guard Testing, and Verbal Proctor and Observation Car driver. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• To provide support to the Security Guard Testing (SGT) examination process.• To ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.• To assist in the smooth and efficient administration of examinations.• Drive the observation car for M2 exit road tests, if applicable Primary Duties and Responsibilities:• To support the invigilation of the weekly, weeknights and weekend SGT operations of examination centers by being familiar with the policies and procedures demonstrated within the training received.• This includes setting up examination rooms and laying out the examination materials in accordance with strict procedures; assisting test takers prior to start of the examination by directing them to their seats and advising them about personal possessions permitted in the examination rooms, responding to administrative requests (i.e. no test content inquiries).• Closely following and enforcing exam procedures and regulations; checking attendance prior to examinations, validating ID’s(i.e. 2 pieces of identification, certificates, utilizing a prepared script to provide important information/test rules and procedures).• Supervising test takers leaving examination room, ensuring they do not remove equipment or exam material from the room, ensure no talking during the exam sitting, collecting exams and material after completion and reporting incidents of misconduct; handle irregularities in accordance with strict procedures.• Set up headsets for class M road tests; i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.• Ensuring vehicle maintenance prior to examination, if applicable.• To safely drive the observation car while the Driver Examiner administers a class M road test with the applicant.Skills:• 1-4 years of customer service experience in a service environment is preferred.• Valid class “G” of licence is required. Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence. Must have and maintain an acceptable driving record.• Intermediate-level computer skills in Microsoft Office are required.• Touch-typing and data entry. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
Work Location
CA-ON-Toronto
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check

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