Serco Inc.

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Search Results Page 5 of 19

ID 51692
Work Location US-VA-Alexandria
If you love important, meaningful, and challenging projects and supporting the US Navy – Serco has a great opportunity for you! Serco supports the Navy as prime for their Amphibious Warfare program.  This opportunity will primarily support technical and programmatic management of the new Landing Craft Utility (LCU) 1700 class, and the planning of maintenance of the legacy LCU 1600 class. In this role, you will support the Engineering Team in the drafting, editing, and verification of construction drawings, technical manuals, craft specifications, design reports, etc., as well as support testing and evaluation efforts of subcomponents, craft systems/integration, and Builders and Acceptance Trials. In this role you will:- Be responsible for providing technical support for all aspects of requirements development, concept development, engineering, integration and test, and performance analysis as tasked by the Lead Engineer.- Support senior technical personnel and project managers within the organization in various technical activities related to system and technical product development for life cycle sustainment of LCU 1600 and 1700 class vessels.- Assist the customer with coordinating meetings, discussions, and action items.-  - Develop change records for craft improvements and safety issues.- Provide technical guidance and documentation for craft changes, including installation drawings, TM updates, Liaison Action Reports (LARs), etc., as required.- Create, revise, and review Technical Manual Deficiency/Evaluation Reports (TMDERs).- Provide technical and design support on emergent issues in the Fleet and during all availabilities.- Respond to emergent Fleet Life Cycle support and engineering issues.- Receive technical guidance and training from the more experienced technical staff and provide training to junior team members where required.- Perform basic engineering work in analysis, design, development, evaluation, planning, testing and operation.- Duties include the collection of information and data, performance of various tests, and engineering computations, measurements, and analyses.- Support fully independent interaction with customers and provides input to project managers on programmatic and technical deliverables under guidance of more senior technical personnel.- Comply with applicable quality and security procedures in the performance of duties.- Travel for craft audits or inspections when required.- Perform additional duties and responsibilities as assigned.
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 51658
Work Location US-DC-Washington
Program Analyst – Submarines Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  We have an opening for a Program Analyst with submarine expertise or equivalent to support an active contract with the US Navy in the Washington, DC area. In this role, you will:- Review presentations, briefs, and formal correspondence for NAVSEA review and final approval.- Maintain applicable Plans of Actions and Milestones (POA&M) as directed/required.- Interface with stakeholders to identify, assign, and track action items, leveraging initiatives to benefit submarine sustainment support. - Collect information and provide recommendations to senior decision-makers through well-written documents.- Communicate with various Program Office representatives within NAVSEA, SSP, United Kingdom, contracting entities and other Department of Navy organization in supporting PM concerns.- Coordinate with the technical community and develop white papers and presentations for the Government and the Navy on program status or issues impacting the program.- Provide Subject Matter Expert (SME) support and assist the Government with technical analyses, inquiries, research, testing, data validation for any matters relating to US/UK submarines. - Provide analysis and metrics for issues that arise in the Program (i.e., late delivery analysis, delay claim analysis, and other availability issues).- Conduct Meeting Administration (generate and distribute agendas, minutes, action items, etc.)- Organize and maintain Program tracking files/tools on program status, actions items and issues. - Support the team in performing additional duties and responsibilities as assigned.- Attend meetings and program reviews, provide presentations, written materials, and/or electronic communications with foreign country representatives from one of more countries. This may include interfacing with foreign liaison officers located at US Navy and/or contractor facilities.- Provide timely and efficient responses for all urgent tasking.- Ensure program correspondence and deliverables are in accordance with Serco's Quality Assurance Program. 
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51614
Work Location US-VA-Arlington
Serco is seeking a dynamic Navy Expeditionary Warfare Program Analyst! This is a rare opportunity to join the team developing policies and programs in support of the Navy’s Expeditionary Warfare Mission at the Arlington, VA location. The Director of Expeditionary Warfare for the Chief of Naval Operations (OPNAV N95) is the Navy resource sponsor for expeditionary warfare. The Director and his staff establish requirements, set priorities, and direct overall planning and programming for expeditionary warfare systems and associated manpower, training, and readiness. The OPNAV N95 organization requires management support services and analytical support (technical, programmatic, data collection, policy review, and basic research) for Navy Expeditionary Combat Command (NECC) programs. In this role you will: - Assist the resource sponsor in program planning, cost estimating, and financial planning to include development of Program Objective Memorandum (POM) inputs- Draft, analyze, integrate, review, and provide recommendations for sustainment, maintenance and modernization of Navy Expeditionary programs- Provide Sustainment support in planning, tracking, scheduling, briefing preparation, staff coordination, as well as decision documentation preparation and documentation- Identify and analyze metrics in order to track performance- Track and analyze action items (taskers) as they are assigned and assist in completing/preparing responses. Create/draft original correspondence as directed in the correct format- Provide support and assistance in reviewing, assessing, and complying with sustainment policies, standards, guidelines, or procedures established by DoD, DoN, and ASN (RD&A)- Conduct communication and outreach to include development of proposed responses to Congressional, RFIs, RFQs, QFRs, DOD, other governmental agencies- Provide strategic level analysis, requirements evaluation, and analytical support- Generate briefs and information papers to assist with internal decision-making and formal external approval processes across OPNAV, SECNAV, OSD, NECC and NAVSEA/PEO program offices- Serve as point of contact for reviews, conferences, and briefings involving sustainment, maintenance and modernization- Apply numerical/statistical analysis techniques to the analyze databases and capabilities based models inherent to sustainment, maintenance and modernization- Provide support to the resource sponsor to facilitate his role in the requirements and acquisition processes
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 51676
Work Location US-VA-Herndon
Passionate about Talent Acquisition?  We are too.  Serco has completely transformed its approach to staffing and becoming one of the most innovative Talent Acquisition teams in our industry to match the company’s tremendous growth over the last several years.  As part of that journey, we have an amazing opportunity for a Senior Manager, Talent Acquisition based out of our Herndon, Virginia division headquarters (hybrid or remote opportunity).  Serco is an acronym for “Service Company”, and that is what we do, provide the best services to our customers and fellow citizens making a difference every day.  Serco is a place you can count on for growth, opportunity, and loyalty.  Discover your place in our world. Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies.  In this role, you will be supporting our Civilian Services business units and critical contracts in Canada, Transportation, and Federal Civilian markets https://www.serco.com/na/about.  You will be part of the 50+ employee Talent Acquisition department managing a growing team of 10 recruiters in the US and Canada with diverse geographical areas.  As part of the Management team, you will be vital in our collaboration and development shaping our process, procedures, and best practices.  This position reports to the Director, Talent Acquisition.  In this role you will:- Manage a team of specialist, technical and proposal recruiting professionals in the delivery of workforce and staffing plans to proactively, attract, source and maintain a pipeline of existing and potential candidates to meet the variable business requirements.- Coach the recruiting team to drive improvements on a continuous basis and overall customer experience focused on specialist, niche, technical and sometimes difficult to fill roles. Ensure the team adheres to process, championing best practices, promoting a culture of continuous improvement.- Point of collaboration for senior leaders to align and support business goals. Build strong effective relationships with business units and management teams. - Responsible for resourcing and fulfilling demand for the Business Units and sub-sectors, balancing workloads and priorities.- Oversee bidding pipelines aligning with the Proposal Lead, preparing for contract awards and transitions, and downstream impacts on recruitment workload. - Ensure the team possesses the required level of professional expertise and training to enable delivery of service, participate in continuous professional development and initiating appropriate development interventions - undertaking all activities as a People Manager including providing regular performance and development feedback.- Maintain knowledge and awareness of the Serco brand, execute appropriate use of brand collateral when communicating with candidates, act as ambassador of the Serco brand and Employee Value Proposition.- Work with TA leaders and team to develop and implement effective marketing and social media strategies, campaigns, events, and other activity planning.- Effectively manage and maintain the applicant tracking system. Utilize reports, systems and processes to ensure a high level of data integrity enabling accurate data tracking and reporting according to company standards and procedures.- Rely on extensive experience and judgment to plan and accomplish goals. A wide degree of leadership, responsibility, innovation and latitude is expected.
Category
Human Resources
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51592
Work Location US-VA-Falls Church
 If you thrive in a fast-paced, challenging and disciplined executive-level communications environment with  influence on communications strategies at national levels, this position may be for you!  Serco is looking for a Senior Healthcare Communications Writer with experience as a writer/editor to for the Department of Defense (DOD) or other government agencies, to support executive-level communications efforts with the Defense Health Agency (DHA) Strategic Communications (STRATCOM) Directorate.  Serco supports the DHA STRATCOM Directorate which integrates the research, planning, execution and evaluation of all Military Health System (MHS) public affairs and communications programs. The DHA STRATCOM supports this efffort across multiple communications channels and disciplines to a wide variety of key audiences and stakeholders at the national and global levels, including all military hospitals, clinical facilities, the Assistant Secretary of Defense for Health Affairs, the Department of Defense, and Congress.  As a senior Healthcare Communications Writer, you will be part of a larger 40-person team and will partner with subject matter experts and leadership within a larger communications organization to identify communications requirements and create and edit content that supports MHS strategic initiatives. The content that you create or contribute to will be used across MHS strategic communications outputs for planning, media, web, and outreach/external events. This is an existing opportunity, and you will be joining an experience team that is firing on all cylinders. In the Senior Healthcare Communications Writer role you will:- Draft remarks, talking points, articles, briefings and testimony for the Military Health System’s flag officers and senior executives- Use developed content to draft responses to Congressional letters directed to MHS - Advise senior leadership of communications strategies that support the Agency’s mission, goals, vision and objectives- Prepare read-ahead materials that inform leadership of potential courses of action and situational awareness for upcoming events   
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Falls Church
Telework
No - Teleworking not available for this position
ID 51679
Work Location US-CO-Peterson AFB
Senior Systems Administrator - Colorado Springs, CO Serco has been trusted to deliver critical support services and operate sensitive facilities by military organizations in the US and around the world. We have deep expertise in delivering defense services. At Serco, we recognize that it takes a diverse workforce with unique talents and perspectives to help address and resolve the challenges our customers face. We invite you to explore the career options available at Serco and to consider becoming a part of our dynamic team. Serco is looking for a Sr. Systems Administrator in Colorado Springs, CO to provide Functional System Administrator (FSA) Operations and Maintenance (O&M) services for all United States Space Force (USSF) Enterprise Information Services (EIS) environments.   In this role, you will:- Maintains the EIS server environments to provide required availability. - Applies approved and tested patches to the EIS environments. - Reviews error logs on all servers daily. - Performs daily system and serviceability tests. - Performs database maintenance as needed. - Monitors system performance as well as Structured Query Language (SQL) operations and performance. - Brings SQL servers into and out of service in clustered environments andfront-end servers in and out of load balance as needed. - Repairs/rebuilds SharePoint servers as needed. - Submits and coordinates all system-level change requests; and remediates Classified Spills on the SharePoint systems. - Tests patches and changes in the EIS USSF Laboratory/Data Center prior to application on the live systems. - Applies patches and changes to the SharePoint environments as needed.  Provides SharePoint Notification Banners with USSF EIS information as needed; provides technical updates and issues e-mail notifications to the USSF EIS users. - Supports the Tier 2 Service Desk during system-level outages/service interruptions.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Peterson AFB
Telework
No - Teleworking not available for this position
ID 51599
Work Location US-OH-Beavercreek
Support cutting edge Air Force programs as a member of the dedicated Serco-WBB team at Wright Patterson AFB, OH!  As a Senior Software and Computer Engineer, you will be supporting the Special Programs Division (AFLCMC/WAG) at Wright-Patterson AFB, Ohio.  (This is not an EPASS contract).   The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. You will be providing bold and innovative computer engineering solutions on multiple programs by working with labs, test organizations, operational users, prime contractors, and subcontractors.  If you are interested in supporting and working with our Air Force and airmen and a dedicated Serco-WBB team, then submit your application now for immediate consideration.  It only takes a few minutes! In this role, you will: - Develop software and computer engineering strategies in support of the acquisition, development, and sustainment of weapon systems, subsystems, and/or support equipment- Assess the interfaces and interaction of a computer system’s software, firmware, and hardware. Includes real-time operating systems and embedded processing for mission or safety applications.- Actively participate in software-centric technical reviews and transitioning efforts from traditional methodologies to Agile and continuous delivery- Design workflows and production processes for software capabilities- Translate user requirements into system requirements- Conduct assessments of DoD contractor software deliveries for aircraft / test equipment- Analyze software performance deficiencies; make recommendations for corrective action- Audit DoD contractors for software configuration and control measures and verify appropriate quality accreditation- Evaluate contractor proposed design changes and solutions, perform systems analyses and technological/trade-off study assessments- Review the system design software architecture and interoperability requirements- Evaluate system test plans for software and participate in the conduct of system, subsystem, and component testing; review and analyze test data; make recommendations- Assess communication bus architectures, Field Programmable Gate Arrays (FPGA), and firmware & hardware layer development- Support development and review of program and contract documentation- Conduct technical evaluations of contractor proposals
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 51656
Work Location CA-ON-Fort Frances
 SERCO is offering a $500 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Fort Frances
Telework
No - Teleworking not available for this position
ID 51605
Work Location US-VA-Arlington
Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.  We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services.  This position is based out of the National Capital Region with travel and remote work options supporting out-of-area DoD, Federal Civilian, and commercial customers as required.  The Senior Acquisition Program Manager will provide multi-disciplinary support to government system acquisition program management offices and will serve as an adviser to government personnel. Duties will include planning, executing, and controlling acquisition programs; organizing, training, and supervising a support staff. Will work with senior government personnel on a regular basis, and will frequently be called on to provide briefings and lead large meetings.  The ideal candidate for this position will possess U.S. Navy acquisition experience with an active Top Secret/SCI clearance. Acquisition experience from other DoD service acquisition organizations is also considered highly relevant. Serco is seeking someone who is versatile, with a broad background and demonstrated ability to produce quality work. Must be comfortable in a challenging, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers.  Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. In this role you will be responsible for providing acquisition management support services to ensure the effective and efficient delivery of acquisition services in support of the customer’s mission.  Services include some or all of the following: - Requirements, program strategies, and acquisition plan development- Project execution- Bid and proposal review/analysis- Other related services associated with the acquisition process
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51635
Work Location US-DC-Washington
Program Management Support Analyst If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! We have an opening for a Program Management Support Analyst to support an active contract with the U.S. Navy in the Washington, DC area on our Carriers contract supporting the acquisition of Carriers. We are seeking motivated individuals to provide Earned Value Management and programmatic support to one of our NAVSEA customers.   Come bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Provide comprehensive program management support for a variety of activities related to the acquisition, modernization, and life cycle management support of Aircraft Carriers and their embedded systems. This effort includes direct support for managers of ship construction, overhaul, modernization, and inactivation and disposal programs, as well as programs to deliver key Aircraft Carrier-based technologies such as aircraft launch and recovery systems, aviation support systems, integrated warfare systems, combat systems, C4I systems, and integrated networks.- Provide comprehensive Earned Value Management (EVM) support to include Contractor Performance Report (CPR) analysis, EVM process development, independent EAC development and analysis, Integrated Baseline Review (IBR) support, EVM training, and Contractor Software and Data Report (CSDR) analysis as directed by the COR- Review and develop analytical and technical input needed in order to evaluate documentation and development of briefs to ensure accurate, timely and essential information is provided to decision makers.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level.- Prepare for meetings and specified Program Integrated Product Teams (IPTs).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player, work well with others, and contribute positively to the work/team environment while continually seeking ways to enhance contribution to the team. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51657
Work Location US-NY-Garden City
Serco is seeking a creative Communications Specialist to provide routine strategic counsel and execute communication activities for members of the United States Navy located throughout a 70,000 square-mile region. Bring your Communications Specialist expertise and join the team in Garden City, NY! The Communications Specialist will be the principle advisor to the Commanding Officer on issues related to public affairs, media,  and Speakers Bureau press related to community events. You will ensure efficient and effective planning and execution of public affairs activities, manage the company's social media presence and you will be responsible for the continued work and training of 200+ personnel.  In addition, you will maintain key relationships with community members, media and businesses and organize, coordinate, document and disseminate organizational events within the organizations area of responsibility. In this role, you will:- Coordinate special Navy enlistment ceremonies with the New York MLB, NBA and NFL  sports teams- Assist in the development of a Community Outreach Program which was used as a template for NTAGs across the nation- Assist in the organization, planning, implementation and evaluation of the Navy Swarm initiative inside local schools in support of Navy careers through occupational/vocational education- Coordinate with Navy Recruiting Command Leadership for input and assistance to produce NRC oral and written products- Assist in writing and/or reviewing articles for release in Navy Recruiter magazine and other internal and external publications- Aid in coordinating the annual Navy Recruiting District PAO Conference- Aid in coordinating the annual Recruiter of the Year activities- Coordinate requests for information from media representatives within NRC and provides support to (NRD) media activities- Develop technical documents and briefing materials for recruiting purposes; in accordance with government standards, all documents produced shall be understandable, legible, and timely- Receive, disseminate, and maintain copies of Public Affairs Guidance received from higher authority- Provide annual budget input for conferences, training, stations visits, and equipment- Submit weekly reports to CNRC PAO- Document and respond to public/media queries and maintains a historical database of queries- Conduct check-in, check-out procedures and indoctrination for incoming and outgoing 
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-NY-Garden City
Telework
No - Teleworking not available for this position
ID 51660
Work Location US-TX-Austin
Join Serco as a Highway Emergency Response Operator in Austin, Texas! The pay is $18/hour and overtime is available!  Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents. You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily. In this role, you will:- Assist motorists and perform incident management services during assigned shifts- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested- Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 51636
Work Location US-DC-Washington
Navy Financial Analyst If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! Serco-NA has an opening for a Navy Financial Analyst, to support an active contract with the U.S. Navy.   The Navy Financial Analyst will be on a dynamic team in the Washington, D.C. area.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy on a Carriers contract supporting the acquisition of Carriers.   We are seeking a motivated individual to provide business, financial, and programmatic support to one of our NAVSEA customers.  In this role, you will:- Provide daily support to the Financial Management team.- Provide services including data gathering, budget and financial analysis, and trend analysis.- Be responsible for various financial functions such as budgeting, auditing, forecasting and analysis.- Collect and review financial data from various sources.- Create, maintain, and update financial databases and spreadsheets, and generate various financial reports as required, and maintain appropriate records and documentation.- Provide financial models and financial statements, apply forecasting techniques, and evaluate performance against budget submissions.- Coordinate with Branch Head and field activities to establish funding priorities.- Reconcile spend plans according to Resource Management Plan and weekly status reports.- Compile and submit Task Assignment Sheets to initiate financial transactions.- Provide biweekly metrics reports to Business Financial Manager.- Track and reconcile funds obligation and expenditure status.- Assist Financial Analysts in resolving accounting discrepancies.- Respond to financial data calls.- Provide draft input for Congressional budget exhibits.- Reconcile Spend Plans to match the Resource Management Plans.- Coordinate with the field activities to establish timely receipt of reimbursable funds.- Track direct site funds sent out on ZFD PR Addendums.- Review and develop analytical and technical input needed in order to evaluate documentation and development of briefs to ensure accurate, timely and essential information is provided to decision makers.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level.- Coordinate meetings and specified Program Integrated Product Teams (IPTs).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player; work well with others; contribute positively to work/team environment while continually seeking ways to enhance contribution to the team. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51652
Work Location US-DC-Washington
Social Media Analyst If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! This Social Media Analyst will be on a dynamic team, developing social media content for the US Navy in English and Spanish. Bring your expertise and collaborative skills to make an impact creating exciting content about our Navy. Serco supports the US Navy for their contract which supports their defense work with the Chief of Naval Information. Our team works with the Navy to develop communications plans and content to inform the public about the Navy mission and accomplishments.  You will be part of a small communications team that works closely with the customer to develop content and monitor social presence of the US Navy. In this role, you will: - Analyze Navy social media coverage in English and Spanish, including on social media accounts, blogs, and other websites.- Provide daily (during the workweek) updates of engagement metrics on the flagship Navy accounts (currently Facebook, Twitter, and Instagram).- Provide weekly qualitative and quantitative assessments of Navy social media content efforts.- Organize and host monthly social media training (30-minute session).- Interpret and make recommendations based on developments in DoD social media policy.- Develop Spanish and English-language content schedules for the Navy’s flagship accounts.- Identify opportunities to contribute to appropriate Spanish-language conversations.- Recommend Spanish-language content to contribute to the conversations. Post and share with others in CHINFO as directed.- Advise on new social media platforms to better reach target audiences.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 51638
Work Location US-DC-Washington
Navy Administrative Assistant If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! Serco-NA has an opening for a Navy Administrative Assistant, to support an active contract with the U.S. Navy.   In this role, you will be on a dynamic team in the Washington, D.C. area.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy on a Carriers contract supporting the acquisition of Carriers.  We are seeking a motivated individual to provide business, financial, and programmatic support to one of our NAVSEA customers. Serco has an opening for a Navy Administrative Assistant to support an active contract with the U.S. Navy in the Washington, DC area. In this role, you will:- Perform a variety of duties such as typing correspondence, generating reports, opening, and distributing mail, and maintaining computer-based and paper files.- Answer and screen telephone calls, receive and direct visitors, and schedule appointments.- Set meetings, create travel itineraries, as well as resolve some routine questions and problems.- Be familiar with standard concepts, practices, and procedures within NAVSEA and PEO CVN, working within established guidelines and procedures to accomplish goals.   
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51633
Work Location US-DC-Washington
Foreign Military Sales Analyst If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! Serco-NA has an opening for a Foreign Military Sales (FMS) Analyst, to support an active contract with the U.S. Navy.   The FMS Analyst will be on a dynamic team in the Washington, D.C. area.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.In this role, you will:- Be responsible for managing and overseeing Foreign Military Sales (FMS) Case financial information, as well as US contractual data. Candidate will understand the “Cradle to Grave” FMS case life cycle, including:- Pre-Letter of Request (Pre-LOR) efforts and initial contact with foreign navies (brief and research/regulation support)- Case Development: interaction with field activities for case data, and case entry into the Defense Security Assistance Management System (DSAMS)- Case Execution: financial management in the different FMS systems, cutting of funding documents to field activities, briefing preparation at meetings with foreign customers, etc.- Case Reconciliation and Closure.- As part of the above FMS case life cycle, project support is provided in the following areas:- Establishment and implementation of financial documents in Navy Fund Use Documents (WX, RX, PX etc.) contained in Navy Enterprise Resource Planning (ERP).- Financial monitoring and delivery posting in the Management Information System for International Logistics (MISIL).- Reviewing and tracking of FMS case financials throughout case life cycle in MISIL, Defense Integrated Financial System (DIFS) and other FMS financial reporting systems. - Analyzing the execution of FMS financial transactions for compliance with laws, regulations, guidelines, and contracts. - FMS case financial reporting and briefings to be used by Case managers at Program Management Reviews (PMR), Financial Management Reviews (FMR) and other meetings.- Client focus attributes include:- Have a strong focus on personal/team development.- Demonstrate the Serco-NA Core Values through behaviors, e.g., sets high personal standards for performance/conduct; supports company, and practice activities.- Demonstrate the ability to be a team player, i.e., works well with others, and contributes positively to the work/team environment while continually seeking ways to enhance contribution to the team.- Provide support to consultants and clients and understand business issues and related challenges of the client’s organization and industry.- Performs a key role in preparation of quality deliverables.- Supports the operations of the engagement team and management while performing as an integrated team member.- Supports development of engagement work plans, schedules, and performance meetings.- Perform other duties as assigned by manager.  
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 49424
Work Location US-TN-Millington
Serco is seeking a mission driven Business Analyst to support the Navy Recruiting Command leadership with recruiting the best quality people from the diverse population of our country.  This individual will focus on the productive outcomes required by executing best business practices to maintain an effective, motivated, integrated active and reserve recruiting force.- Develop analytic solutions and programs to support Navy Recruiting Command leadership and operations at the national level- Perform exploratory and confirmatory analysis and research. - Comprehensive data importing,cleaning, transformation, and validation of structured and unstructured data sets- Provide advanced data visualization in ggplot / R and Tableau- Apply analytic and modeling methods including multiple / logistic / multivariate regression, parametric and nonparametric significance testing and estimation of effect sizes, simulation, linear programming, supervised & unsupervised machine learning- Support the Navy Recruiting enterprise transition from proprietary CRM to Salesforce- Develop custom software and systems to audit data integrity and facilitate record synchronization across disparate systems- Used statistical methods to determine significance of factors in DEP problems such as simple linear regression to determine the relationship between race, AFQT, and DEP attrition - Perform preliminary design of dashboards and analytic applications in Salesforce Einstein to automate analyses and disseminate insight in real-time- Serve as lead for multiple raw-data-to-business-insight products and projects- Create and deliver presentations and technical documentation to ensure military and civilian Navy personnel are proficient with interpretation and application of analytic products- Build Automated Reports
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51663
Work Location US-DC-Washington
Serco has an exciting opportunity for a Graphics Designer to join a dynamic team to support corporate communications and branding activities for a government agency located at the L’Enfant Plaza Metro in downtown DC.  Bring your organizational skills, and expertise in graphics design, to support our customer in agency wide communications that have an impact. Serco has been supporting this customer as a prime for over 20 years.  Our team provides a host of services to support corporate communications, brand management, and content development for internal and public facing products.   In this role, you will: - Provide graphic design support to all levels of the organization following corporate identity and branding guidelines and policies for multiple communications media.- Work with clients on creative strategy and requirements.- Design electronic and print collateral materials such as corporate publications, brochures, posters, displays, package design and advertisements for high-volume national distribution. - Design illustrations for print, motion graphics, web pages and video. - Design, illustrate, and produce print, web-based, and interactive ads. Create screensavers and QR codes.- Conceptualize and produce web-based designs (e.g., wireframe layouts, HTML, web e-blast, interactive PDF files, and web art preparation). - Create Microsoft Word documents and PowerPoint presentations.- Coordinate multiple publishing tasks, coordinating outside print jobs and deliverables, and developing production schedules and timelines. - Coordinate projects and interact professionally with customers at all levels of the organization.- Assist department in managing incoming design projects during their entire lifecycle — including creative analysis, research, design, production and printing.
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50794
Work Location CA-ON-Niagara Falls
 SERCO is offering a $250 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Niagara
Telework
No - Teleworking not available for this position
ID 50563
Work Location CA-ON-Owen Sound
 SERCO is offering a $500 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Owen Sound
Telework
No - Teleworking not available for this position
ID 50815
Work Location CA-ON-Owen Sound
 SERCO is offering a $500 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Owen Sound
Telework
No - Teleworking not available for this position
ID 49488
Work Location CA-ON-Owen Sound
 SERCO is offering a $500 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Owen Sound
Telework
No - Teleworking not available for this position
ID 50817
Work Location CA-ON-Kingston
 SERCO is offering a $250 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kingston
Telework
No - Teleworking not available for this position
ID 49484
Work Location CA-ON-Huntsville
 SERCO is offering a $500 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Huntsville
Telework
No - Teleworking not available for this position
ID 51278
Work Location US-VA-Arlington
If you like high profile and challenging program management work supporting senior Navy leadership  – Serco has a great opportunity for you!  As a Senior Program Analyst - Destroyer/Future Surface Combat, you will work on the forefront of the Surface Navy’s cutting edge shipbuilding programs. You will be integrating advanced technology and new ship concepts into the Navy’s programming and budget process. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and join our team onsite in Arlington, VA. Serco supports the US Navy as a prime contractor in N96 which is responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, Cruisers, Destroyers, Frigates, Command ships, Patrol Craft, and Littoral Combat Ships (LCS).  N96 executes planning, preparation, and execution in support of this mission. OPNAV N96 is responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, Cruisers, Destroyers, Frigates, Command ships, Patrol Craft, and Littoral Combat Ships (LCS).  N96 executes planning, preparation, and execution in support of this mission. You should have extensive knowledge and experience in schedule and performance/technical aspects of current, future, and interrelated programs and extensive knowledge of the DDG1000 program, DDG Flight III destroyers, and the Future Surface Combatant development process. In this role, you will provide on-site support, strategic analysis, and integrated support for N96 in accordance with DoD program requirements management and acquisition oversight policies and strategies for LCS and Frigate Programs.  Specific tasks include but are not limited to the following:- Participate in requirements and acquisition processes involving Future Surface Combatant programs (manned and unmanned) to include Joint Capabilities Integration and Development System (JCIDS) processing and Planning, Programming, Budgeting and Execution (PPBE) management of the Navy Surface Combatant capabilities- Assist in the Analysis of Alternative processes, meetings, reporting and briefing requirements- Prepare white papers, concept papers, technical reports, meeting summaries, briefs, outlines, draft reports and publications and documentation to support Flag level technical and financial briefings/meetings and major milestone decisions- Attend and provide support to Integrated Product Teams (IPTs), Special Advisory Boards, and off sites- Maintain a strong relationship and open communication with the PEO Ships, PEO IWS, NAVSEA, Fleet Commands and related government activities and industries- Attend conferences as the N96 Navy representative on assigned programs as required- Review, develop, and update program specifications, guidance documents and technical documentation- Maintain daily liaison with Section Head and Branch leadership If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 50732
Work Location US-VA-Alexandria
Junior Engineer/Analyst2022-50732 If you love engaging with high profile and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! The junior engineer/analyst position will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense (OUSD) at the Pentagon and Mark Center offices in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Serco supports engineering and program management contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (OUSD)(R&E). Our subject matter experts shape program engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; Joint requirements development; and inform acquisition milestones and modernization investment decisions. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise. In the Junior Engineer/Analyst position, you will:- Support systems engineering tasks including; Analysis and Assessment, System Definition, Systems Analysis, Systems Architecture development and architecture products, kill chain analysis, and the Logistics support of Department of Defense (DoD) systems.- Support studies to assess threat kill chains operations to identify exploitable vulnerabilities- Analyze mission threads and blue force system kill chains- Developing system models- Conduct trade studies trade studies and sensitivity analysis- Develop artifacts for consideration by decision makers*This position is contingent upon contract award* 
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51414
Work Location CA-NL-Goose Bay
In this role, you will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association Industry Excellence Recognition Award for Gender and Diversity Excellence. Responsibilities for this position include but are not limited to:- Complete assigned tasks, other related duties as per Supervisor direction and/or checklist designation.- Dust, Replenish products, Empty trash, Sweep, mop, scrub, clean and wax floor surfaces. - Able to lift supplies, equipment, boxes, etc. using proper techniques.- Operate industrial vacuum cleaners and other heavy equipment such as industrial carpet shampooers and buffing machine, including walk-behind and ride-on equipment.- Wash windows, interior walls and ceilings.- Provide housekeeping services to accommodation blocksReplenish cleaning/sanitary products as required - Ensure janitorial closets and machines are clean, including tools and equipment.- Remove and re-hang window treatments including dusting and spot cleaning.- Change light bulbs.- Visibly demonstrate Serco Values and work practices while completing duties.The hourly rate of pay is $24.55 based on a total of 37.5 hours per week. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 51653
Work Location US-IN-Danville
Join Serco as a Fleet Mechanic in Danville, IN! Starting hourly rate from $26-$30 based on experience and qualifications.  Schedule is flexible Monday through Friday. Overtime eligible, but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don’t want to miss this opportunity! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S. In this role, you will:- Operate automotive, construction and material handling equipment.- Operate and repair hydraulic systems- Perform engine, electrical and drivability diagnostics/repair.- Perform DOT and manufacturer recommended servicing and inspections- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports. 
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-IN-Danville
Telework
No - Teleworking not available for this position
ID 51628
Work Location CA-ON-Whitby
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. *This is a “term” position. Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:- Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities: Management and Supervision:- Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate workflow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- Leadership – 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral communication: ability to express oneself clearly in conversations and interactions with others.- Written communication: ability to express oneself clearly in business writing.- Fostering teamwork - The ability to (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing performance - The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus - The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness- The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing work - The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal credibility - To be perceived as responsible, reliable, and trustworthy.Health & Safety:- Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements. This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 51551
Work Location US-VA-Herndon
Looking for a great opportunity where you can make a difference every day? Check out this opportunity and apply today! Serco has an exciting opportunity to be at the forefront of shaping and delivering better public services while providing diverse experience, exposure, and development opportunities. We have an exciting rotational opportunity to participate in three different roles across 24-months as part of a rotational experience. In these roles, you will be fully immersed in diverse opportunities that are personally curated to help support your long-term career goals at Serco. Throughout each placement, as a Rotational Compliance Analyst, you will build on your ability to establish customer and colleague relationships, work with talented people and experts, engage and influence others, understand and shape business analytics and information, solve complex problems and communicate effectively. You will be asked to apply lessons learned to new challenges and apply problem solving techniques to innovate our ways of working. Serco’s mission is to ensure participants will be challenged, inspired and proud of the work they are doing and the difference they are making every day. In this role, you will:Rotate between the following roles: HR Compliance Analyst II, Internal Audit Analyst II, Assurance Analyst II. HR Compliance Analyst II- Support affirmative action program and government reporting, to include auditing AA requirements, data collection and creation of training materials.- Collaborate on the review of HR policies to determine prioritization, propose changes to align with industry and Serco best practices, and rollout updates.- Stay abreast of changes in HR legal/regulatory requirements by conducting research, interpreting, and providing summaries to relevant stakeholders.- Partner with Legal, Total Rewards, Payroll and other teams as needed for data reporting, process changes and regulation implementation.- Support the team with various projects & initiatives such as AAP audits, vendor evaluations and state regulation implementation.- Maintain a highly diverse and fast-paced workload that may include a variety of tasks, efforts, or projects.Internal Audit Analyst II - Perform audits of our Program Management over customer contracts.- Perform audits over a variety of Corporate functions or cross-functional processes.- Research issues and make recommendations to improve processes where applicable.- Document audit workpapers and results of audit procedures in the company’s audit software.- Perform data analytics as part of audit procedures.- Prepare various audit reports.- Assist in monthly tracking of outstanding management actions.Assurance Analyst II- Assist in the identification of emerging risks in the daily operation of the business.- Support in the oversight divisional compliance frameworks, policies, tools, and techniques to support risk and compliance management.- Prepare monthly and quarterly reports.- Partner with all 2nd line assurance areas to identify trends.- Aid in the oversight of compliance with the Serco Management System policies, procedures, and standard operating procedures.- Assist in tracking audit findings to closure.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51598
Work Location US-OK-Oklahoma City
Serco -WBB has an opportunity to for you to work on a cutting-edge Air Force program!  As a Senior Equipment Specialist for Aircraft Electrical and Auxiliary Systems, you will be supporting the B-21 Strike Systems Division (AFLCMC/WBS) at Tinker AFB, OK. (This is not an EPASS contract.)   The B-21 Raider is the future backbone of the nation’s bomber force, holding any target at risk and providing lethal penetrating deep-strike capability.  You will be part of the DoD’s benchmark acquisition team, providing bold and innovative solutions in product support that includes working with other Air Force organizations and the prime contractor. Join the dedicated Serco-WBB team that supports our Air Force and airmen  - Submit your application now for immediate consideration.  It only takes a few minutes! In this role, you will: - Perform as technical advisor and provision aircraft electrical and auxiliary systems (brake/wheels, fire/oxygen, pitot static, hydraulics, etc) to include spare parts and support equipment- Review specifications, technical reviews, interface control documents, and support equipment recommendation data (SERD) to ensure proper development of new tooling and parts- Stocklist support equipment in the D043A AF Master Item Identification Database and D143C AF Federal Logistics Information System- Validate, verify, and edit Technical Order (TOs), technical data modules, and time compliance technical orders- Provide technical and configuration management inputs and evaluate contractor proposals to determine feasibility and supportability of proposed modifications- Evaluate test results to verify and evaluate pre-planning of required maintenance- Support operational level (main operating base) and/or depot level maintenance activation actions utilizing USAF Technical Data and Supply Systems- Develop maintenance strategies for sub-systems, implementing suitable maintenance tools, support equipment, and technical order- Work directly with the users (operators and maintainers) and prime contractor to develop processes in a teaming environment
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OK-Tinker AFB
Telework
No - Teleworking not available for this position
ID 51474
Work Location US-DC-Washington
If you are a Program Manager and looking for your next opportunity to join a dynamic team, apply today! The position will be located at the Joint Base Anacostia-Bolling in Washington DC and Herndon,VA with opportunities to work remotely as well.  The Department of the Air Force Rapid Capabilities Office (DAF RCO) uses accelerated methods for developing, acquiring and fielding critical combat capabilities. The office preserves the strength of U.S. ingenuity and innovation without the rigidity of traditional acquisition.   In this role you will serve as an advisor to government personnel to provide briefings and lead large meetings to support Department of Defense in evaluating Acquisition proposals and support peer level contract reviews.  You will use your EVM/Scheduling knowledge to support several programs on: - Baseline implementations- Metrics establishment- Risk management- Earned Value (EV)- Schedule analysis- Program Execution Reviews- Mitigation planning- Training- Other program control functions 
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51616
Work Location US-OH-Beavercreek
Serco is seeking a collaborative Acquisition Program Manager - UAV to join the team and support our Air Force customer! If you are looking for your next career opportunity, look no further and apply today! This position is based at Wright Patterson AFB with opportunity for some telework. The Air Force Program Executive Officer for ISR & SOF (AFLCMC/WI) has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. In order to meet current and projected workload requirements in support of AFLCMC/WI, the Government must augment its organic (military and civil service) capabilities within the Medium Altitude UAS Division (AFLCMC/WII) with Advisory and Assistance Services (A&AS) support.   In this critical role, you will assist the customer and Program Manager by: - Providing advisory support for acquisition management, program planning and integration support of aircraft research, development, production, and lifecycle acquisition and sustainment activities to AFLCMC/WII. The general areas requiring advisory / draft documentation support include, but are not limited to: financial management, contract management, budget analysis, protocol, interactions with DFAS, etc.- Interacting with other AFLCMC/WII team members to identify issues- Recommending alternatives for responding to identified issues, and producing draft documentation for timely, fully-staffed products or solutions- Providing advisory and draft documentation support in planning, developing, and staffing products such as mid-level briefings, correspondence, reports, databases, websites and other products- Reviewing specific or general AFLCMC/WII processes and procedures. - Providing recommended process improvements for government consideration- Reviewing Acquisition Category (ACAT) reporting requirements, as well as the location, collation, or generation of the data required for government review / population in the required reports- Reviewing, monitoring, and providing advisory support in the effort to document cost, schedule, and performance of assigned Contractor activities
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51619
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you!  This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. As a mid-level Logistics Analyst, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this role, you will:- Provides administrative support to the assigned ship or landing craft Integrated Logistics Support (ILS) team.- Verify and review written communication between the ILS Principal Assistant Program Manager (PAPM), ILS Assistant Program Manager (APM), and supporting field activities.- Collaborate with government and contractor personnel to develop logistical documentation per contract requirements.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51608
Work Location US-CA-San Diego
Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees.  Serco is currently seeking a Junior Financial Analyst to join their team in San Diego, CA or Charleston, SC to support our SI2 Business Unit. In this role you will:- Preparing and analyzing various contract level status reports- Delivery order modification pricing- Contract P&L reporting- Contract specific deliverables- Project setup- Assist with month end close activities.  If you have a passion for solving business and financial problems, let’s talk about how you can apply that passion in support of our nation.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51623
Work Location US-AZ-Mesa
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Mesa, AZ! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assignedIf you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $36.03 per hour. Additional complexity allowance provided.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Mesa
Telework
No - Teleworking not available for this position
ID 51612
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
JP-AP-Torii Station
Telework
No - Teleworking not available for this position
ID 51611
Work Location US-VA-Fort Eustis
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Fort Eustis
Telework
No - Teleworking not available for this position
ID 51560
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organized and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
KR-Gyeonggi-Pyeongtaek
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50600
Work Location US-TN-Millington
Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  The General Clerk I will support offices within Navy Personnel Command (NPC) PERS-3 by maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies. This position is responsible for complete and accurate document creation, filing, duplication, and routing, as assigned by the supervisor. Daily support includes scanning documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche in accordance with the SOP. This work involves handling proper handling of Personally Identifiable Information (PII). In this role, you will receive basic training and be a part of a team which:- Accepts correspondence from Fleet and support commands from around the country- Prepares, Validates and Verifies documents for completeness, accuracy and suitability.  Then scans them for entry into a Sailor’s OMPF- Follows strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII)
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 51491
Work Location US-DC-Washington
Serco has a great opportunity for you to advance a career supporting U.S. Navy acquisition programs for cutting edge systems and sensors for our international partners! Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium. Become a part of U.S. Navy Foreign Military Sales (FMS) acquisition while building your professional background and expertise in support of the world’s greatest Naval international partnership. This position is contingent upon your ability to maintain your active DoD Secret level Clearance. Serco will provide technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical Navy systems in support of international partner Navies as part of the Foreign Military Sales (FMS) program. This associate-level position will help you hone your skills in FMS Case development, program management, and other related defense acquisition skills in a professional office environment. In this role you will:- Independently research, coordinate, and develop FMS cases related to the sale and support of surface Navy systems and sensors.- Working with the technical, FMS Case Management, logistics support, and financial teams, use your knowledge of the Defense Security Assistance Management System (DSAMS) to build Letter of Offer and Acceptance (LOA) and to manage FMS Cases through their lifecycle.- Hone your understanding of the principles of defense acquisition program management and work in a team in applying your energy and enthusiasm to assigned programs. - Research written defense acquisition and FMS instructions and processes and apply what you've learned to solve problems and complete tasking.- Work in a collaborative, professional environment together with staff from the program office, other contractors, system developer/manufacturer, and the government/industry technical team. Work under the guidance and mentorship of an experienced supervisor but act independently to complete assignments.- Assist with the management of plans and schedules related to system acquisition. Support the government and contractor team in performing tasks such as arranging and participating in meetings or program reviews including preparing meeting agendas/minutes/actions, preparing presentations, developing spreadsheets, tracking action items, and assisting with collaboration with internal and external stakeholders. - Assist in collecting, displaying, and interpreting program-related data/metrics.- Gain additional responsibility and independent tasking as you grow in knowledge and experience.- Perform additional duties and responsibilities as assigned.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51626
Work Location US-DC-Washington
Navy Software Engineer If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Navy Software Engineer role will be on a dynamic team, programing ship systems at our client’s site in Washington, D.C.   Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco is seeking an energetic self-starter who wants to be part of a new ship building program to support the customer’s program office. Our team supports the customer in the design, construction, and test of the U.S. Navy’s new Fast Frigate warship. Reporting to the Serco Lead Cybersecurity Engineer, you will lead the review of contractor furnished software delivered to the customer for integration into the platform. With minimal supervision, conduct review of software lines of code upon delivery from the shipbuilder to ensure compliance with agreed upon specifications.In this role, you will:- Interface directly with government customers, software developers, and active members of the user population to gain a complete understanding of the software pseudocode, its intended operations, and all input/output requirements.- Work with clients, users, and management to resolve issues and validate programming and cybersecurity requirements within the system code. Assists with determining logic procedures, prepares flowcharting and recommendations for code corrections to address potential problems with software security and efficiency.- Validate code against software security specifications to ensure the delivered software package meets U.S. Navy requirements.- Assist the U.S. Navy test team in developing test scripts that will verify the proper functionality of the software code under controlled lab test environments.- Develop briefing presentations and other written reports of analysis, and findings for briefing to government clients. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51625
Work Location US-DC-Washington
Cybersecurity Engineer If you love high profile and challenging programing projects supporting the Department of the Navy - Serco has a great opportunity for you!  This cybersecurity position will be on a dynamic team, programing ship systems at our Washington, DC location.  Bring your expertise and collaborative skills to make an impact towards our national security homeland defense. Serco supports the Navy in the acquisition of new technology used to defend our nation. Our team provides cybersecurity program management support; cybersecurity system engineering and development support; and cybersecurity scan and assessment team support. This includes programs supporting all facets of Navy acquisition including platforms and systems.  You will be part of a five-to-seven-member team that works closely with the customer and other Serco teams to deliver quality systems.  Glen Sturtz leads this team with over 30 years’ experience and is a military veteran.  The team has been supporting Cybersecurity Engineering for over 10 years and has been recognized by both the Navy and DHS for their outstanding contributions.  In this role, you will:- Prepare and deliver a System Security Plan (SSP).- Support cybersecurity technical reviews of Temporary Alterations (TEMPALTS), Ship Alterations (SHIPALTS), Ship Alteration Record (SAR), and Engineering Change Instructions (ECI).- Develop, recommend, implement, monitor, update, and maintain Cybersecurity practices, procedures, equipment, algorithms, and hardware used to execute tasking in this contract.- Support data protection and segregation of data at different security classifications, assist to integrate CYBERSAFE methodologies onto current platforms, and support providing guidance following Vulnerability Assessments for platform specific Information Assurance (IA) requirements.- Assist in the development of the RMF accreditation packages using current DoD Instruction 8510.01 accreditation methods, to include the System Authorization Boundary, Hardware/Software/Firmware list, Dataflow Diagram, Security Plan, POA&M, System Categorization, Enterprise Reporting RMF Scorecard, System Level Continuous Monitoring (SLCM) Strategy, Risk Assessment Report (RAR), Security Assessment Plan (SAP), and Security Assessment Report (SAR).- Provide Cybersecurity governance and policy support for Cybersecurity strategies aligned with business goals and objectives- Provide Assessment and Authorization (A&A) support services.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48593
Work Location CA-ON-Mississauga
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 51610
Work Location CA-ON-Point Edward
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sarnia
Telework
No - Teleworking not available for this position
ID 48027
Work Location CA-ON-Toronto
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Etobicoke
Telework
No - Teleworking not available for this position
ID 50968
Work Location CA-ON-Toronto
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 51123
Work Location CA-ON-Mississauga
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations- Ensures the fair and proper conduct of examinations- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities- Provides Security Guard Testing (SGT) examination services supportPrimary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists- Collects applicable fees accurately- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries- Contacts members of the public to communicate information and correct errors- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks- Escalates customer concerns and redirects customers to other government agencies, when required SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 51552
Work Location US-CA-San Diego
Ramp Controllers control aircraft on and within the vicinity of the airport terminal ramp according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. The incumbent is responsible for the safe, orderly and expeditious movement of aircraft to and from terminal gates and parking areas. Duties include:- Answering radio calls- Issuing movement/taxi instructions- Coordinating with the Air Traffic Control Tower, pilots and airline dispatchers over landlines, radios and computer systems to determine the best way to expeditious and efficient move aircraft- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties- Maintaining and disseminating records of daily operations- Other duties as assigned.
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51607
Work Location US-KY-Louisville
Join Serco as a Fleet Mechanic in Louisville, KY! Serco supports a large utility fleet operating diagnosing and repairing light duty vehicles, medium and heavy-duty diesel trucks. In this role, you will:- Operate automotive, construction and material handling equipment, hydraulic systems, aerial platform inspection and repair.- Inspect, diagnose, and repair bucket truck and digger derrick hydraulic systems.- Perform engine, electrical and drivability diagnostics/repair.- Perform DOT inspections and manufacturer suggested servicing- Diagnose and repair aftertreatment systems- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports.
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-Louisville
Telework
No - Teleworking not available for this position

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