Serco Inc.

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Search Results Page 7 of 18

ID 48430
Work Location US-AZ-Yuma
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Yuma
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 49096
Work Location US-VA-Herndon
Serco is looking for top notch Technical Project Manager to join their team. (will consider 100% remote).  In this role you will be responsible for planning, organizing, scheduling, and managing technical projects from inception to completion.  Manages projects and activities spanning IT operations, cloud migrations, data center migrations, infrastructure, applications, databases, and service desk. Provides direction on projects from inception through completion and provides technical and managerial assistance on all aspects of project management to comply with the technical requirements of the project. Manages and coordinates technical and administrative staff by assigning, scheduling, prioritizing, coordinating, and facilitating multiple tasks. Reviews work for quality assurance. Produces reports and other documentation highlighting project steps and status for daily and weekly meetings with stakeholders. Attends meetings and makes presentations about project status and work commitments. Ensures training of all staff members and instructs them on Serco’s methods, procedures, and standards. Evaluates, develops or implements procedures regarding project documentation and development. Participates in long-range planning, analysis, and program design. Participates in the planning and design of new projects as requested. Other duties as assigned. Requires experience and proficiency in discipline. Degree must be in computer science, engineering, applied sciences, or management. Key Activities:- Manage IT projects such as IT integration during company mergers and cloud migrations- Develop project plans, WBS, schedules, contingency plans, workflow diagrams, and operational documentation.- identify, document, monitor and resolve project risk and issues- Compile a weekly project quad chart and brief management- Lead a project team to complete a specific project or task including facilitating discussion of team goals, values, processes, roles, and responsibilities.- Apply experience developing written materials such as reports, manuals or documentation to assist other project team members.- Make decisions and take part in decision-making processes. Apply critical thinking in a decision-making process. Ensures that project decisions are documented-Manage critical milestones, and present overall project statuses to IT Executive Management and CIO.-Mitigate scheduling, personnel, and technical risks to facilitate cost savings
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49113
Work Location US-VA-Arlington
Serco is seeking a Technical Leader with deep (10+yr) experience in developing and transitioning leading-edge technologies for the DoD Space mission to shape and direct a team of talented engineers and operations specialists. If you have additional experience working with the intelligence community, are cleared, and have Air Force, Space Force, Army, Navy, or COCOM rapid capability delivery experience, please contact Serco’s Talent Acquisition team.
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 49073
Work Location US-DC-Washington
If you are a Price / Cost Analyst and looking for your next opportunity to join a dynamic team, apply today! This position will serve as an advisor to government personnel to provide briefings and lead large meetings to support Department of Defense and Federal Agencies in evaluating Acquisition proposals and support peer level contract reviews. The position will be located at the Joint Base Anacostia-Bolling, Washington DC.  The primary responsibilities for this position are to:- Provide Acquisition pricing support and services- Provide full range of pricing support and services for high value, long term acquisitions, including:- Evaluating prime and sub-contractor cost proposals- Recommending prices for Procurement Contracting Office negotiations- Use independent judgment and discretion in selecting areas for review where precedent or historic data may not be available- Interpret data, study trends, forecast patterns- Project costs for long term contracts- Use economic, statistical, accounting, and financial analysis principles and techniques to evaluate contractor projections, etc.- Conduct price analysis for commercial items- Implement pricing regulatory and policy guidance- Act as a source of pricing expertise
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-DC-Anacostia Annex
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48216
Work Location US-AE-FPO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
IT-AE-NSA Naples
Telework
No - Teleworking not available for this position
ID 48014
Work Location US-MO-Kansas City
JOIN OUR TEAM!! Serco is a dynamic, progressive company that values teamwork and mutual support. Our US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-MO-Kansas City
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48541
Work Location US-AE-Vilseck Rose Barracks
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-AE-Bavaria
Telework
No - Teleworking not available for this position
ID 48713
Work Location US-AZ-Tucson
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Tucson
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48735
Work Location US-NC-Fort Bragg
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.- Facilitating job search and process workshops with curriculum and activities created specifically for Spouses, Veterans, and Wounded Warriors
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-NC-Fort Bragg
Telework
No - Teleworking not available for this position
ID 48853
Work Location US-SD-Ellsworth AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-SD-Ellsworth AFB
Telework
No - Teleworking not available for this position
ID 48465
Work Location US-WA-Fort Lewis
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
No - Teleworking not available for this position
ID 48500
Work Location US-CO-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48756
Work Location US-CA-San Diego
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans, while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  In this full-time Senior Facilitator role, you will:- Guide the transitioning Military Servicemembers in identifying goals, while also assisting them with recognizing any employment or education gaps.- Conduct large group instruction and provide individual counseling on the job search process.- Mentor and assist in the training of part-time Employment Facilitators new to the program to include a 90 day post-hire review.- Provide transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.- Facilitate job search and process workshops with curriculum and activities created specifically for Spouses, Veterans, and Wounded Warriors.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 48835
Work Location US-WA-Fort Lewis
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
No - Teleworking not available for this position
ID 48394
Work Location US-FL-Cocoa Beach
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Cocoa Beach
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48964
Work Location US-NV-Nellis AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-NV-Nellis AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47919
Work Location US-OK-Fort Sill
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-OK-Fort Sill
Telework
No - Teleworking not available for this position
ID 48710
Work Location US-KY-Fort Campbell
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-KY-Fort Campbell
Telework
No - Teleworking not available for this position
ID 48741
Work Location US-TX-JBSA-Fort Sam Houston
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.- Facilitating job search and process workshops with curriculum and activities created specifically for Spouses, Veterans, and Wounded Warriors
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Fort Sam Houston
Telework
No - Teleworking not available for this position
ID 48427
Work Location US-KS-Fort Riley
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-KS-Fort Riley
Telework
No - Teleworking not available for this position
ID 47524
Work Location US-TX-Sheppard AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Sheppard AFB
Telework
No - Teleworking not available for this position
ID 49081
Work Location US-FL-N/A
If you are a Tenable.sc and Tenable.io subject matter expert and want to be a part of a larger collaborative team of security engineers, Serco has a great opportunity for you! This Security Engineer will not only have thorough demonstrative Tenable experience, but also have a sound understanding of information security principles, independent thinking, analytical skills, technical knowledge and the ability to maintain quality service standards set by the organization.  If you also possess automation experience as well as a fundamental knowledge of cloud technologies, then you would be our ideal candidate. Serco has a robust vulnerability management program that includes identifying, reporting, and remediating vulnerabilities in our environment. Our team works closely with other Serco teams to support these efforts.You will be part of an 8-10-member team that works closely with several other Serco teams to deliver quality results. In this role, you will:- Implement/manage Tenable.sc, Nessus Security Manager, and Nessus agents- Define scan policies and audit policies,manage scan credentials, schedule scans, generate Scan Reports, analyze and validate scan results- Develop/Configure and Monitor dashboards- Develop Nessus compliance audit files and associated conversion from DISA STIG or CIS- Maintain, update, patch, and enhance Tenable.sc system to ensure optimal operational state- Perform data clean up and configuration of scan jobs, asset groups, dashboards, data repositories, and reports- Run ad-hoc scans, queries, and reports- Perform vulnerability, configuration, and compliance assessments- Identify and fix problems with scans (such as incorrect credentials, firewall blocks, and failed scans)- Validate and maintain asset lists for scans- Develop custom reports- Develop new or updated compliance audit files- Compile scan data for IT priority remediation and executive status presentation- Create and maintain documentation of IT security procedures, processes, configurations, and diagrams- Identify security vulnerabilities and prioritize remediation to reduce residual risk- Verify that systems, networks, and infrastructure meet baseline security standards as defined by the industry- Automate the creation and delivery of routine scans- Support security policies and procedures by recommending steps for the IT team to take, to achieve a more secure environment- Conduct research to keep abreast of latest security issues to anticipate incidents and reduce their likelihood- Design, create, and maintain MS Power Automate apps, flows, and workflows- Design, develop, and support automated processes using PowerShell and Azure Automation
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49100
Work Location US-IL-Rock Island
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.   This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Will work as a consulting team member or individual consultant to develop program objectives and manage program execution.  - Prepare and present technical data and briefings. - Conduct Command Maintenance Discipline Program (CMDP) Inspection(s) and provide written findings into the Organization Inspection Program Management System (OIPS) within required timelines. - Perform inspections using Government Regulations (AR 750-1; AR 11-1; DA PAM 750-1) and other Command Guidance. - The person conducting the inspection will brief  the Senior Leadership and staff upon exit.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 49093
Work Location US-AE-Agadez
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Enhance product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory. - Create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. - May lead and direct the work of others. - Provide support to perform Global Logistics and Support Services for the US ARMY Sustainment Command and subordinates in the execution of their mission including support for the LOGCAP IV and LOGCAP V contracts.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
NE-Agadez
Telework
No - Teleworking not available for this position
ID 49082
Work Location CA-ON-Markham
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:- Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities:Management and Supervision:- Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate workflow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- Leadership – 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral communication: ability to express oneself clearly in conversations and interactions with others.- Written communication: ability to express oneself clearly in business writing.- Fostering teamwork - The ability to (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing performance - The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus - The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness- The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing work - The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal credibility - To be perceived as responsible, reliable, and trustworthy. Health & Safety:- Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements.   This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Markham
Telework
No - Teleworking not available for this position
ID 49097
Work Location US-LA-Baton Rouge
Join Serco as a Motor Assistance Patrol Operator in Baton Rouge, Louisiana! Preview this exciting opportunity here: https://youtu.be/KOLRuH975NM This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.  You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily. In this role you will:- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios. - Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).- Work closely with police and other first responders at highway incidents. - Provide incident response, on-scene traffic control and limited first aid .- Provide Traffic Incident Management (TIM) services.- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.- Observe required safety procedures to avoid injury and accidents, at all times.- Complete a combination of classroom and field training to be certified as a motorist assistance operator.    
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-LA-Baton Rouge
Telework
No - Teleworking not available for this position
ID 47413
Work Location US-VA-N/A
Are you a strong, independent worker looking for a great opportunity in a team driven environment? In this role, you will make significant contributions to the Semiconductor device and manufacturing patent industry while working in the growing economy and beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. The work performed by Engineer Electronics supports a contract with the USPTO as well as related commercial patent search and analysis services. You will be expected to determine appropriate classifications in accordance with both U.S. and international patent classification systems through technical knowledge, research, and automated tools. In this role as a Engineer Electronics, you will:- Learn patent classification, search, and examination processes.- Apply knowledge of classification processes to assign U.S. Patent Classification (USPC) and Cooperative Patent Classification (CPC) codes to complex technical subject matter.- Apply knowledge of classification, search, and examination processes to provide analysis and prepare written reports for patent attorneys and others in the IP industry.- Use automated systems to perform research and classification operations.- Function in a production-based environment with emphasis on operating efficiently and accurately at a significant pace.- Work independently with minimal supervision.- Work closely with others in a team environment.- Participate in on-going program training to expand knowledge in additional technical fields and patent services
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49103
Work Location US-TN-Murfreesboro
Program Description **This internship can be offered 100% virtually or a hybrid of both virtual and in person for candidates living near the Serco office in Murfreesboro, TN. Serco follows all CDC state and local COVID-19 recommendations and ensures the safety of all on-site employees.** Serco’s Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco. Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23rd and conclude on August 12th, with 1 week off July 4th– 8th. You will work with your manager to identify the best working schedule for you – working no more than an average of 36 hours a week with the added perk of half-days on Fridays. In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Sponsors and meet with members of our Executive Team. Position Description At Serco, we take seriously our responsibility for the environment and the communities in which we operate. We are committed to fostering a culture where corporate values and sustainability matter. To align with that, Serco has an exciting internship opportunity to support the Transportation Business Unit with alignment to our CEO and Executive sponsored Environmental Social Governance (ESG) Program. ESG which is responsible for leading Serco’s commitment to contributing positively to environmental, social, and governance (ESG) domains. As the Environmental Intern within the Transportation Business Unit, you will conduct research to align best practices in environmental sustainability with the reporting expectations that are currently in place within the BU. From your research results, you will create a list of recommendations for translating those standards into actionable recommendations for Transportation Business at Serco. You will also be responsible for assisting with developing environmentally focused employee activities that encourage employees to take action. This is an exciting opportunity for someone who is innovative and driven by environmental stewardship to learn how corporate social responsibility impacts a company’s missions and objectives. Over the course of the summer, you will network and interface with critical business leaders to learn how to serve as a liaison to the business and collaborate with peers to create effective solutions. Roles and Responsibilities - Conduct research to connect the dots between the industry, Serco Group, and Serco ESG environmental sustainability measures and the Transportation Business Unit.- Analyze and identify existing practices that support the Environmental aspect of ESG.- Propose solutions to enhance Serco’s environmental stewardship.- Assist in the preparation of reports, graphs, proposals, studies, and correspondence.- Innovate and help to further develop internal environmental awareness and action campaigns.- Research industry standards for environmental performance.- Work closely with Senior Leaders and reports directly to the ESG Transportation Business Unit lead. 
Category
Internships
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TN-Murfreesboro
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48910
Work Location US-VA-Virginia Beach
Program Description  **This internship can be offered 100% in person or a hybrid of both in person and virtual for candidates living near a Serco office in Pax River, MD or Virginia Beach, VA. Serco follows all CDC state and local COVID-19 recommendations and ensures the safety of all on-site employees.** Serco’s Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco.   Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23rd and conclude on August 12th, with 1 week off July 4th – 8th. You will work with your manager to identify the best working schedule for you – working no more than an average of 36 hours a week with the added perk of half-days on Fridays.  In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Sponsors and meet with members of our Executive Team.   Position Description  As the program management intern for the Navy-Marine Corps market, you will participate in a variety of activities that span the project life cycle within the Serco-WBB business unit. This market team operates from proposal work through project close-out, including customer engagement and quality assurance, and the opportunity is multi-faceted and tailorable to your interests and unique skill set. Broadly, this opportunity includes being part of the implementation of program management processes and process improvements for the integration of Serco’s newest business unit.   Having experience within this market team, and with a unique method of program management, will prepare you well to be a future program manager, and will provide you an opportunity to develop your process improvement, gap analysis, and critical thinking skills. This is a high-visibility opportunity to contribute meaningful and impactful work to the management of over 50 active projects within the market area. The Navy-Marine Corps Market Team is looking for a high-energy and enthusiastic contributor who can see strategically as well as operate with a high level of detail orientation. Responsibilities  - Assist in the creation of process documentation for program management activities spanning the full project life cycle from proposals to project close-out- Communicate across market teams, and with the program management office point of contacts, as required to understand and codify processes- Review previous corporate processes and assist in mapping them to new corporate methodology for setting up, managing, and closing out projects- Assist with communications to Navy-Marine Corps Market program managers on changes in processes - Participate in Navy-Marine Corps Market activities, including weekly meetings and proposal activities, for the duration of the internship
Category
Internships
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Virginia Beach
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 49069
Work Location US-VA-N/A
Program Description **This internship will be 100% virtual and will not include any required on-site visits to Serco locations.** Serco’s Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco. Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23rd and conclude on August 12th, with 1 week off July 4th– 8th. You will work with your manager to identify the best working schedule for you – working no more than an average of 36 hours a week with the added perk of half-days on Fridays. In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Sponsors and meet with members of our Executive Team. Position Description As the SharePoint Administration Intern, you will support the Program Management Office for Serco’s largest government contract, CMS-ES. The program develops and manages functional and quality support for production operations, which processes Affordable Care Act eligibility applications. The PMO team has special skill sets in quality management, data analytics, service delivery, technical IT services, and training. Specifically, this internship will offer experience with the maintenance, redesign, and expanding capabilities of a SharePoint site for a diverse and changing project. You will work with the PMO support and SharePoint teams to make site improvements that serve the content owners. This support will include some or all of the following: data analysis, permissions management, converting forms to PowerApps, content review, page construction, UAT, quality testing, and internal customer interactions. You will attend team meetings for SharePoint requirement review and PMO support team catch ups. Responsibilities - Design, development, implementation, and analysis of technical products and systems. - Review and implement change requests.- Gather requirements and design new solutions. - Support PowerApps design and implementation- Perform engineering design evaluation.- Engage in direct communication with stakeholders.
Category
Internships
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 48860
Work Location US-VA-N/A
Program Description **This internship will be 100% virtual and will not include any required on-site visits to Serco locations.** Serco’s Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco. Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23rd and conclude on August 12th, with 1 week off July 4th– 8th. You will work with your manager to identify the best working schedule for you – working no more than an average of 36 hours a week with the added perk of half-days on Fridays. In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Sponsors and meet with members of our Executive Team. Position Description As the Application Support Intern, you will be responsible for troubleshooting and resolving all application related problems while working jointly with COTS and hosting partners. You will also be responsible for the configuration, deployment, and overall Operations & Maintenance (O&M) of web-based 3rd party COTS and custom developed (Open Source) applications and the underlying Microsoft SQL database. The ideal candidates have strong ownership and sense of urgency supporting mission-critical business environment. Responsibilities - Troubleshoot application/database/system issues and provide a Root Cause Analysis (RCA) collaborating with partners and/or Open Source communities. Ensure issues/requests are resolved in a timely manner and in accordance with standard operating procedures (SOPs).- Provide off-hour support to avoid any service impact to the customer.- Test and deploy necessary fixes and application upgrades in collaboration with partners. Off-hour support will be required to avoid any service impact to the customer.- Consult with users to identify current operating procedures and to clarify program objectives.- Write manuals for users to describe functionality, installation, and standard operating procedures.
Category
Internships
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49075
Work Location US-VA-N/A
If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The Call Team Quality Assurance Specialist will be on a dynamic team, supporting customers with processing their retirement pensions in Virginia.  Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. In the Call Team Quality Assurance Specialist role you will: - Have extensive knowledge of the rules and restrictions set forth by PBGC. - Be responsible for the initial and ongoing training of all Participant Service Representatives.- Be responsible for developing training curriculum, facilitating new hire/recurring training, and monitoring/evaluating calls using Genesys software. - Work with Supervisors to achieve business objectives as set forth by the PBGC, Operations Manager, and the Contact Center Manager. - Be required to provide one-on-one Agent feedback and coaching as needed. - Be responsible for attending weekly in-house and monthly joint calibration sessions. - Be responsible for monitoring and evaluating calls. - Provide one-on-one Agent feedback and coaching as needed. - Have the ability to obtain and/or maintain a public trust security clearance.Candidates must be located in the Virginia area. This position is 100% remote in Virginia. 
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49074
Work Location US-OH-Euclid
If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The Call Team Quality Assurance Specialist will be on a dynamic team, supporting customers with processing their retirement pensions at our Euclid, Ohio or Doral, Florida location.  Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. In the Call Team Quality Assurance Specialist role you will: - Have extensive knowledge of the rules and restrictions set forth by PBGC. - Be responsible for the initial and ongoing training of all Participant Service Representatives.- Be responsible for developing training curriculum, facilitating new hire/recurring training, and monitoring/evaluating calls using Genesys software. - Work with Supervisors to achieve business objectives as set forth by the PBGC, Operations Manager, and the Contact Center Manager. - Be required to provide one-on-one Agent feedback and coaching as needed. - Be responsible for attending weekly in-house and monthly joint calibration sessions. - Be responsible for monitoring and evaluating calls. - Provide one-on-one Agent feedback and coaching as needed. - Have the ability to obtain and/or maintain a public trust security clearance.Due to the current pandemic situation, candidates will be able to work remote on a temporarily basis. However, on site work at our Euclid, Ohio or Doral, Florida locations will be required, once COVID safety restrictions are lifted.
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Euclid
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49090
Work Location US-OK-Oklahoma City
*WBB is now part of Serco If you want to work on a cutting-edge Air Force program, Serco has a great opportunity for you! As a Senior Virtualization and VDI Technical Expert, you will be supporting the B-21 Strike Systems Division (AFLCMC/WBS) at Tinker AFB, OK. The B-21 Raider is the future backbone of the nation’s bomber force, holding any target at risk and providing lethal penetrating deep-strike capability.  You will be part of the DoD’s benchmark acquisition team, providing bold and innovative capabilities in the Virtual Desktop Infrastructure (VDI).   In this role, you will: - Migrate desktops and relevant applications to the new cloud based VDI- Administer VDI support to end-users, including creating and deploying application packages in an VDI environment- Install, update, patch and uninstall custom and off-the-shelf applications- Assist in ensuring compliance with security policies and procedures- Assist in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications- Work with project managers, developers, and end users to ensure system designs meet business requirements- Integrate new and modify major physical/virtual desktop images to create a baseline for deployment to client's physical/virtual workstations that are Security Technical Implementation Guide (STIG) compliant- Ensure compliance with DoD Secure Host Baseline (SHB) mandates and proper operation of applications, software, and IT systems- Develop Image Release Test Plan, which will be provided to client's Test Environment prior to release to the Production Environment- Troubleshoot datacenter virtualization problems and develop, coordinate, and implement corrective actions- Provide written technical specifications for end user computing devices- Support preparation of required network Information Assurance documentation- Manage vendor relationships- Support program meetings and working groups
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OK-Tinker AFB
Telework
No - Teleworking not available for this position
ID 49092
Work Location US-MA-Ludlow
Serco is seeking a Project Control Specialist for our Ludlow, Massachusetts facility to support program managers by providing program-level assistance to the Hardware Integration programs at Serco facilities to help ensure deliverables and performance parameters of each program are met using tools like Microsoft Office to manage and track information, develop contractual deliverable items, and to develop internal and external presentations as directed by program managers.  This position will be eligible for teleworking.     Responsibilities include: - Provide direct support to the program and project managers of multiple hardware integration programs at the Serco’s Ludlow Massachusetts production facility.        - Provides data management and analysis techniques for control and maintenance of assigned projects configuration data. Support to include downloading of task order data from government web sites as required- Development of Contract Data Requirement List (CDRL) items, delivery of CDRL documents via government web sites, and reporting of CDRL status to the program team.- Tracking of hardware delivery documents and Government furnished material via DD-250 and DD-1149 form- Track and manage task software and software licenses for delivery to the customer- Create and maintain program serial number tracking spreadsheets for use in configuration reporting to the custome- Support internal program reporting and reviews as directed by program managers- Extracts, compiles, and reviews project production configurations data to prepare Contract Data Requirement List (CDRL) items in support of the project manager.  - Performs clerical and administrative support tasks for the project in support of deliverables.  - May be responsible for contract data submittals and status reporting. - Performs a variety of tasks in direct support of the program/project management team.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MA-Ludlow
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49049
Work Location US-CA-Ramona
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Ramona, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $34.52 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Ramona
Telework
No - Teleworking not available for this position
ID 49042
Work Location US-AK-Bethel
Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Bethel, AK! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels.  Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $37.26 per hour. Generous Cost of Living Allowance (COLA) provided. COLA is paid as a percentage of the hourly rate for all hours worked. Relocation allowance provided. Retention bonus plan available. WE OFFER A 4K SIGN ON BONUS 
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AK-Bethel
Telework
No - Teleworking not available for this position
ID 49039
Work Location US-CA-Hawthorne
Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Hawthorne, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels.  Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $40.87 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Hawthorne
Telework
No - Teleworking not available for this position
ID 49078
Work Location US-CA-San Diego
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  You will be supporting Unmanned Underwater and Surface Vehicles (UUV/USV) operations in our Maritime Engineering, Technology and Sustainment (METS) team providing primary support to Naval Information Warfare Center (NIWC) in San Diego, CA and NSWC PC. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs onboard a fast-growing local team. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance.Under general supervision, the individual operates and maintains boats in support of Navy operations, integration, and test for Unmanned Maritime Vehicles (UMV).  As a boat captain you may operate various Navy chase vessels like a 50-60ft Sport Fisher or Express Boat and/or small vessels in the 11M Rigid Hull Inflatable Boat (RHIB) size and classification or smaller.  You will captain, launch, and recover vessels, transport vessels using Govt. vehicle, conduct pre-operation and preventative maintenance checks on vessels and trailers, conduct minor vessel maintenance, and minor vessel troubleshooting and repairs.This position has a great potential for growth into more responsibility and senior roles within an expanding work team. In this role, you will:- Support Navy vessel operations for research and development programs onsite NIWC PAC, San Diego Bay and at sea. - Transport vessels using government vehicles from Serco facilities to various launch locations on and off NIWC PAC.- Collaborate with operational levels of specific customers and company management.- Provide on-going technical assistance to managers and Government customers.- Must be able to perform preventive maintenance, minor trouble shooting and minor repairs on vessels.- Must be able to lift up to 50 pounds to assist with project requirements.  - Must be able to support land and marine based testing in austere environments. - Must be flexible and able to adjust to shifting customer needs.- Performs additional duties and responsibilities as assigned by management. Must be continuously flexible to changing requirements.
Category
Technician
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 49041
Work Location US-DC-Washington
Senior Product Support / Logistics Professional Serco has a great opportunity for you to take a leadership role in supporting U.S. Navy acquisition programs for highly technical systems for our ships and sailors. Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium, but primarily remote during this time of max telework. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Navy. Serco will provide management support in the area of logistics to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical surface ship systems. This senior-level position will have aspects of product support, defense acquisition logistics management, performance-based logistics, configuration management, government-furnished material management, training support, and related skills across all aspects of integrated logistics support. In this role you will:- Be Product support Management Lead for SLQ-32 v7 efforts.- Be the recognized authority in the principles of integrated logistics support (ILS) and lead a team in applying your knowledge and expertise in ILS to specified programs throughout their life cycles. - Be well-versed in the defense acquisition process and areas related to integrated logistics support and best practices including Performance-Based Logistics.- Be familiar with how logistics support is impacted and can be improved in light of new acquisition practices such as rapid acquisition, DEV/SEC/OPS, use of collaboration tools, and data analytics.- Manage schedules and plans of action related to ILS in system acquisition. Support may include program and milestone reviews, logistics element budget management, and coordination with logistics support organizations on behalf of the program office.- Execute and lead program office tasking related to supporting complex Naval systems. Work will require coordinating and collaboration with staff from the program office, other contractors, system developer/manufacturer, and government field activities.- Support senior government personnel and project managers in ILS and management activities related to development, production, and support of Navy systems.  Assist in program office management of projects, tracking progress against schedules, driving, and coordinating accomplishment of actions, coordinating the development of proposed solutions to issues, supporting meetings, and providing analysis of logistics support processes and progress on behalf of the government program management office. - Provide immediate supervision and guidance to less experienced team members and help guide your integrated team to accomplish program office tasking most-effectively. - Perform additional duties and responsibilities as assigned. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 49077
Work Location US-VA-N/A
Exciting Remote Instructional Designer II opportunity at Serco! We are seeking a Instructional Designer II to support our Defense Acquisitions University (DAU) program. As a Instructional Designer II, you will support the design, development, delivery and deployment of relevant, high-quality learning assets and course content. Course content will be developed for delivery through eLearning, Instructor-Led (ILT), or Virtual Instructor-Led (VILT) modes.  In this role you will:- Assess training needs to develop training strategies and plans Perform needs and gap analyses for learning asset solutions- Participate in the design, development, and delivery of learning assets based on learning objectives addressing necessary skill or performance attainment- Create, select, edit, arrange, and deliver content for inclusion in DAU Learning Assets- Collaborate with DAU subject matter experts as required- Create and deliver formative and summative assessments including criterion-referenced exam questions and performance-based rubrics- Understand all modalities of interactive multimedia learning assets to include interactivity levels, learner engagement, adult leaning theory, and the ADDIE model- Work in a team environment with other learning professionals
Category
Training
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 49059
Work Location US-AP-Diego Garcia
Come join the team that provides this service to United States! As the Site Manager in conjunction with the newly formed United States Space Force (USSF), are responsible for tracking all man-made objects in orbit in Diego Garcia, British Indian Ocean Territory (BIOT). This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. One of the assets USSF uses to accomplish this mission is the Ground-based Electro Optical Deep Space Surveillance (GEODSS) System. You’ll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT) and you will be responsible for the day-to-day operations and maintenance of a the GEODSS System. This position is continget upon your ability to maintain/transfer your Secret Clearance.  In this role, you will:- Manage and direct operations, maintenance and support activities providing 24x7 support for all mission functions at the site.- Provides guidance and direction to staff personnel, subcontractors, and all site personnel in executing site operations and maintenance. - Monitor daily site activities and performance to assure all contract requirements are achieved; ensure all required reports are completed and delivered on time.- Assists in developing and administer policies and procedures regarding operations, maintenance, and personnel.- Support Government conferences, meetings, and performance reviews; maintain open customer communications.- Assure continuous, uninterrupted mission operations and maintenance during all Force Protection and Defense Conditions.- Validate and implement training and development of site employees in conjunction with the GEODSS Training Coordinator to assure personnel maintain technical competence.- Participate in System Requirements and Change Management boards.You will also perform duties as alternate Information Systems Security Officer (ISSO):- Perform computer security assessments and implement required countermeasures; implement and maintain a site mission system and network Cybersecurity program. - Execute cybersecurity responsibilities protecting and defending information systems by ensuring the availability, integrity, confidentiality, authentication, and non-repudiation of data through the application of cybersecurity measures. - Protect ISs, their operating system, peripherals (media and devices), applications, and the information it contains against loss, misuse, unauthorized access, or modification. - Ensure all users and ISSOs receive COMPUSEC training.- Provide information to update system Assessment and Authorization (A&A) packages. - Review TEMPEST packages and provide documentation for TEMPEST package updates. 
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IO-Diego Garcia
Telework
No - Teleworking not available for this position
ID 49007
Work Location US-DC-Washington
Serco is looking for a Training Specialist to support the Department of the Navy's Office of the Chief Management Officer (OCMO). Your role would be to support the OCMO's Business Performance to Drive Outcomes (BPDO) effort, and as such you will be part of a team that is on the leading edge of helping the Navy transition to data-driven decision-making. Your role on this team is to assist in developing and delivering training materials for: - Portfolio management- Business system certification- Business process re-engineering and optimization, and- Enterprise risk management
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 49005
Work Location US-DC-Washington
Serco is looking for a Training Specialist to support the Department of the Navy's Office of the Chief Management Officer (OCMO). Your role would be to support the OCMO's Business Performance to Drive Outcomes (BPDO) effort, and as such you will be part of a team that is on the leading edge of helping the Navy transition to data-driven decision-making. Your role on this team is to assist in developing and delivering training materials for:- Portfolio management- Business system certification- Business process re-engineering and optimization- Enterprise risk management
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 49003
Work Location US-DC-Washington
Are you well-versed in enterprise architecture? Do you have experience planning and designing enterprise-wide or large-scale information systems, and leading teams? Serco is looking for an Enterprise Architect with those qualifications to support the Department of the Navy's Office of the Chief Management Officer (OCMO). Your role would be to take part in the OCMO's supporting the Business Performance to Drive Outcomes (BPDO) effort, and as such you will be part of a team that is on the leading edge of helping the Navy transition to data-driven decision-making. Your role on this team will be to serve as a professional authority and project team leader with expert level knowledge in various government architecture framework compliant architectures. You will be presenting customers with training and advocacy on architecture programs in development, and will also be responsible for managing an enterprise-wide information system.
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 49025
Work Location US-TN-Millington
*WBB is now part of Serco Serco supports the Navy Recruiting Command with recruiting the best quality people from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In this role, you will:- Use manual or mechanized equipment to move, stack, box, and position materials and equipment through a warehouse facility - Use Navy computers and commercial carrier’s computers to update information in inventory database, process customer’s requests, generate shipping labels, shipping reports, etc. - Log incoming and outgoing shipments- Assemble material for issue - Use manual or mechanized equipment to move, stack, box, and position materials and equipment through a warehouse facility- Organize, arrange, and inventory material in storage areas to prevent damage, deterioration, and loss- Clean rooms or work areas- Move material using forklifts, pallet jack and hand truck - Load, unload, or stack containers, materials, or products- Maintain material handling equipment 
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 49053
Work Location US-AL-Huntsville
If you love challenging programing projects supporting the US Army - Serco has a great opportunity for you! Serco-NA is seeking a Systems Engineer Journeyman to provide sustaining engineering and product lifecycle management support for multiple Force Protection System (FPS) Family of Systems (FOS) to the Integrated Base Defense Security System (IBDSS) program.  This Systems Engineering Journeyman will join a team dedicated to excellence and continuous progress.In this role, you will:- Join our sustaining engineering team to provide support to our operations team by documenting current systems and configurations and ensure system updates are received and implemented.- Review failures in conjunction with our failure analysis lead to look for any failure trends to suggest for rework. - Document current system status and composition and prepare engineering change documentation for government review.- Collaborate with IBD-SS team members from engineering, training, logistics, and operational support as well as government customers and representatives to facilitate operational improvements and provide reach-back support to perform troubleshooting, maintenance, documentation distribution, sparing, and health reports.- Address diminishing manufacturing sources and materiel shortages in conjunction with the IBD-SS logistics team.To be successful in this role, you will have:- Familiarity with systems associated with the Non-Intrusive Inspection Systems (NIIS) is required. (Non-Intrusive Inspection Systems (NIIS) include the AS&E ZBV Backscatter Van, AS&E Backscatter Vehicle Mounted Trailer (BVMT), Mobile Vehicle And Cargo Inspection Systems (MVACIS), Military Mobile Vehicle and Cargo Inspection System (MMVACIS), Relocatable Vehicle And Cargo Inspection System (RVACIS), Mobile Vehicle And Cargo Inspection GT Trailer-Mounted Scanning System (VACIS-GT), Rapiscan Gantry system, SmartCheck Inspection Module System (SIMS), SmartCheck Inspection Module High Throughput (SIMH), Rapiscan Secure 1000 X-ray Security Inspection System – Single Pose (SP), x-ray based baggage scanners, x-ray based parcel scanners, walk-through metal detectors and associated technologies.)If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position
ID 49065
Work Location US-TX-Austin
Join Serco as a HERO Operator in Austin, Texas! This is a part-time position.  Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.  You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.  In this role, you will:- Assist motorists and perform incident management services during assigned shifts- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested - Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists
Category
Other
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 49072
Work Location US-OH-Dayton
Join Serco as a PM Fleet Mechanic in Dayton, OH. Starting hourly rate from $26-$30 based on experience and qualifications.  Schedule is 2nd shift, Monday through Friday. Overtime eligible but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don’t want to miss this opportunity! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.Join our team who:- Have well-equipped and well-maintained shops with excellent physical security.- Develop relationships with customer operators who are respectful and professional.- Become a part of our customer’s family.- Trust and empower you to participate in all shop work decisions.- Have excellent diagnostic tools and technical resources available for every need.- Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.) In this role, you will: - Operate automotive & diesel vehicles and construction and material handling equipment.- Perform engine, electrical and drivability diagnostics/repair.- Diagnose and repair aftertreatment systems.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.- This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Dayton
Telework
No - Teleworking not available for this position
ID 48912
Work Location US-VA-Harrisonburg
Program Description **This internship can be offered 100% virtually, 100% in person or a hybrid of both for candidates living near either the Serco headquarters office in Herndon, VA or our office in Virginia Beach, VA. Serco follows all CDC state and local COVID-19 recommendations and ensures the safety of all on-site employees.** Serco’s Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco. Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23rd and conclude on August 12th, with 1 week off July 4th– 8th. You will work with your manager to identify the best working schedule for you – working no more than an average of 36 hours a week with the added perk of half-days on Fridays. In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Leaders and report directly to the Director of Health, Safety & Environmental (HSE) and Risk. Position Description As the SharePoint Intern, you will support the HSE team and Serco’s Environmental Social Governance (ESG) Program through research and design and implementation of SharePoint solutions regarding the collection and management of data which will drive decisions and actions in support of Serco’s commitment to contributing positively to environmental, social, and governance (ESG) domains. The Environmental domain investigates how Serco performs as a steward of nature. The Social domain examines how we manage relationships with employees, suppliers, customers, and the communities where we operate. The Governance domain focuses on Serco’s leadership, executive pay, audits, internal controls, and shareholder rights. This is an exciting opportunity to learn how technology and software can strategically support business objectives and mission. You will be challenged to develop and establish SharePoint functionalities within this newly established ESG Program. This will be a great opportunity for someone who is innovative and driven by technological solutions. Over the course of the summer, you will network and interface with critical business leaders. You will also learn how to serve as a liaison to the business and collaborate with peers to create effective solutions. Responsibilities - Analyze SharePoint solutions and improve usability and usage.- Develop forms, document libraries and workflows; administer, and support SharePoint with out-of-the-box features and optimize custom solutions.- Conduct ongoing analysis of environmental impacts of our North American business.- Assist in the preparation of reports, graphs, proposals, studies, and correspondence.- Research industry standards for environmental performance.- Share research with our North American and Global leadership.- Work closely with Senior Leaders and report directly into Director of Health, Safety & Environment (HSE) and Risk.
Category
Internships
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Full Time Teleworking for this position

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