Serco Inc.

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Search Results Page 7 of 17

ID 53158
Work Location US-CA-San Diego
If you love high profile and challenging projects supporting the US Navy - Serco has a great opportunity for you! Serco is seeking a Program Manager Representative (PMR) to coordinate and implement all technical efforts to support the pre-planning and execution of NAVSEA ship modernization. This includes identification and integration of alteration work packages, repair work, work specifications, design requirements, alteration material requirements and identification of all required Integrated Logistics Support (ILS). The PMR coordinates all work efforts with Regional Maintenance Centers, government installations team sponsors, Ships Force, ISEA tech codes, shipyard contractors and Planning Yard On-Site reps to ensure technical accuracy of all ship alteration data. You will be a part of a large maintenance team that works closely with our customer and other Serco teams to deliver quality systems on time and on budget. Matt Weber is the senior manager for the team; he possesses many years of experience supporting shipyard modernization and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. The PMR is responsible for the execution of the modernization work packages and adherence to the Entitled Process production milestones; working with the shipyard to understand and identify all work that has been accomplished and planned dates for production completion; and managing and reports to NAVSEA 21 the status of work and financial expenditures. In this role, you will:- Monitor and report (a) MSR and AIT adherence to production and test milestone schedules, (b) financial monitoring and reporting of CNO availability, (c) MSR and/or AIT issues and deconflict with responsible shipyard and sponsoring government agency and, (d) overall condition of ship during the avail.- Collect, develop, and analyze complex specialized information on modernization production. Serve as a technical advisor to coordinate (via conferences, meetings, correspondence, etc.), the work of many organizations engaged in various equipment-related functions such as supply support, maintenance, and repair.  Provide technical data necessary to establish deadlines and phase programs in and out, and to resolve wide-ranging sensitive or potentially difficult issues.- Assist in the coordination of visits to ships and Navy organizations, contractor plants, etc., to evaluate NAVSEA or TYCOM SHIPALTs, Program or Fleet SCDs, and equipment-level alteration installations. Ship visits provide a better understanding of upgrade operations and requirements and help solve broad operation, maintenance and repair problems affecting complete equipment systems to support various In-Service Engineers technical responsibility.- Review and approve NAVSEA related Condition Found Reports (CFRs) for cost, production, and testing schedule impacts. Interface with Planning Yard On-Site Representatives to review/approve design changes or growth work.  Negotiate costs with responsible NSA and assigned MSR.  Identify changes, track, and report all growth and new work sequences to NAVSEA 21 and responsible shipyard.- Coordinate all testing efforts with responsible shipyard and applicable Navy sponsoring Commands. Schedule is determined by the Entitled Process Milestones and milestone dates set forth by the shipyard and ship.  Ensure required delays or testing milestone changes are quickly and effectively communicated to all stakeholders.- Participate in Lessons Learned conferences and other post-installation meetings, i.e. NAVSEA 21 Hot Washes and Modernization Execution Reviews. Post–install meetings include reviewing red-lined design drawings and capturing any design changes made via the LAR/RLAR process during installations.  Information is shared for all future availabilities.- Demonstrate superior writing and presentation skills to develop briefings, documents, papers, conceptual, and analytical reports for clients.- Maintain and comply with security procedures in the performance of duties.- Provide direction, training, and assistance to other Program Manger Representative support as an expert in a particular field of endeavor as applicable. - Perform additional duties and responsibilities as assigned by the lead Program Manager Representative.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 48643
Work Location CA-ON-Ottawa
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa Walkley
Telework
No - Teleworking not available for this position
ID 51193
Work Location CA-ON-London
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant Finishphotos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-London
Telework
No - Teleworking not available for this position
ID 52987
Work Location US-VA-Alexandria
Looking for a Maritime Finacial Analyst opportunity at a place you can make a difference every day?  Discover this great opportunity in our Alexandria, VA location.  join our Maritime Engineering Operation team. You will participate in the planning, tracking, analysis, and reporting of performance on projects of varying contract type, size, complexity, and level of risk. The Project Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance.  You will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement. Hybrid Role based out of Alexandria, VA This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance.  In this role you will: - Provide cost, schedule and funding planning, reporting, monitoring, and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules.- Lead project set up in compliance with contractual terms, conditions, and requirements.- Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.- Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.- Review and assess all contract modifications. Advise the program management team of impacts as necessary.- Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number. Process cost transfers as required.- Perform analytical review and arithmetic checks of cost reporting documentation.- Prepare accurate and complete variance analysis and reporting.- Prepare/Support Internal Program Review (IPR) presentations for management.- Prepare financial Contract Data Requirements (CDRL) for programs. Ensure contractual requirements are met and customer financial deliverables are accurate and on time.- Perform ad-hoc financial analysis on the contract as requested by PMO and others.- Monitor funding status, providing reliable and timely notification of funding status by line item detail as required.- Support accounts receivable as required during the billing processing. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner.- Prepare subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally.- Ensure program revenue and profit is recorded in compliance with the EAC.- Analyze profit risks and opportunities and advise management on the optimal path forward.- Ensure adherence to Generally Accepted Accounting Principles (GAAP), Sarbanes-Oxley, FAR and all company policies and procedures as they related to contract performance and financials.- Additional duties and responsibilities as assigned. 
Category
Finance
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 52388
Work Location US-WA-Oak Harbor
Serco is searching for a Field Service Engineer in support of The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program in Whidbey Island, WA.  The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs).  This position is based out of Whidbey Island, WA. The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters.  This position is contingent upon your ability to obtain/maintain/transfer a Secret clearance within 90 days of starting.  In this role, you will:- Installs, troubleshoots, and maintains products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. - Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. - Will be relied upon to determine and recommend which products or services best fit the customers' needs. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WA-Whidbey Island
Telework
No - Teleworking not available for this position
ID 53000
Work Location US-DC-Washington
AEGIS/C4I Systems Engineer As the AEGIS/C4I Systems Engineer with Serco, you will be a part of a dynamic team supporting the Navy’s premier shipbuilding program located at Serco’s Washington, D.C. location. You WILL be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Provide expertise, support, and analysis for Command, Control, Communications, Computers, and Intelligence (C4I) Systems by assisting in the coordination of Combat Systems specific events and tests in support of Acceptance and Final Contract Trials and Post-Shakedown Availability planning activities.- Track spectrum certification requirements and land-based and underway test events and trials related to C4I.- Compile and analyze reports related to shipboard inspections, certifications, assessments, and sea trials.- Coordinate and support the resolution of specific issues within the technical community and maintain direct interface with Participating Acquisition Resource Managers.- Be familiar with US Navy shipboard operations, particularly AEGIS Combat and C4I systems supporting Strike Group operations and Integrated Air and Missile Defense missions.- Provide management and planning services for Test & Evaluation, technical reviews, engineering design recommendations for space changes and shipyard waterfront support. - Provide technical review, analysis, and oversight for proposed Combat System and C4I changes such as ICPs, ECPs, and SHIPALTs to determine technical and programmatic impacts; provide recommend course of actions on shipbuilding systems engineering issues.- Provide direct support researching, planning, budgeting, evaluating, coordinating, and executing test/trial activities for Combat Systems and C4I integration. - Interface with multiple stakeholders and cross functional teams to ensure necessary resources are available for implementing and sustaining ship C4I systems.- Participate in Combat Systems and C4I technical, configuration management and logistics (PARMs, Design Reviews, TDPs, Change Boards, AEGIS Topside Working Group, etc.) meetings. 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 53167
Work Location US-CA-Sacramento
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Sacramento, California location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-CA-Sacramento
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53166
Work Location US-WI-madison
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Green Bay, Milwaukee, or Madison, Wisconsin location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WI-Madison
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53164
Work Location US-IL-Great Lakes
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Great Lakes, Illinois location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-IL-Great Lakes
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53086
Work Location US-VA-Alexandria
If you are interested in complex and challenging projects supporting the US Navy – Serco has a great opportunity for you! Serco supports the Navy as the prime contractor for their Amphibious Warfare program.  Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. To be successful in this roll, you will have This opportunity will primarily support technical and programmatic management of the new Ship to Shore Connector (LCAC-100) class, as well as maintenance of the Legacy LCAC craft. In this role, you will support the Engineering Team in the drafting, editing, and verification of technical manuals, craft specifications, design reports, etc., as well as support testing and evaluation efforts of subcomponents and craft systems.  In this role you will: • Provide technical design management and engineering support for propulsion and gas turbine systems, as well as waterfront inspection and repair oversight support associated with propulsion and gas turbine systems for program testing and trials• Provide production and detail design support associated with the documentation used to define the baseline craft, problem resolution, and modifications• Provide compliance analysis of proposed contract changes for completeness, ensuring that all of contract documentation areas impacted are addressed• Provide Technical Data Package (TDP) coordination and development support• Manage/edit TDP to ensure that requirements are written using correct specification terminology• Collaborate with government and contractor personnel to develop technical documentation per contract requirements.• Participate in formal design reviews, capture and status action items• Perform special studies and prepare reports • Draft design reports to document requirements, trade-offs, and basis for craft system and subsystem development and integration• Review craft design products for format, technical feasibility, dimensioning and tolerance data, producibility, and technical accuracy• Assist in the management of turbine and gearbox issues• Review test plans and reports• Conduct craft propulsion system and gas turbine inspections and repair oversight of craft on the waterfront for craft in availabilities at Assault Craft Units or at the shipbuilder while under construction• Address main reduction gear issues• Research, design, develop, test, or supervise the manufacturing and installation of electrical equipment, components, or systems.• Develop, engineer, and prepare ship machinery and propulsion systems. • Oversee and evaluate operation of equipment during acceptance testing, ship trials, and shakedown cruises.• Review propulsion system and gas turbine data analysis; provide recommendations based on the data analysis results with presentations of associated data.• Conduct Configuration Management (CM) by maintaining the integrity of work products using configuration identification, configuration control, configuration status accounting, and configuration audits.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 53104
Work Location US-PA-Fracville
Join Serco as a Diesel Mechanic in Frackville, PA.  Schedule is Monday through Friday on the 2nd shift (3:00PM-11:30PM). Overtime eligible. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don’t want to miss this opportunity! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.Join our team who:- Have well-equipped and well-maintained shops with excellent physical security.- Develop relationships with customer operators who are respectful and professional.- Become a part of our customer’s family.- Trust and empower you to participate in all shop work decisions.- Have excellent diagnostic tools and technical resources available for every need.- Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.) In this role, you will:- Operate automotive & diesel vehicles and construction and material handling equipment.- Inspect, diagnose, and repair bucket truck and digger derrick hydraulic systems- Perform engine, electrical and drivability diagnostics/repair.- Perform PA state inspections and manufacturer recommended services.- Diagnose and repair aftertreatment systems.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.- This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Frackville
Telework
No - Teleworking not available for this position
ID 52884
Work Location US-VA-Chesapeake
Are you an experienced Marine Electrician looking for a new opportunity? Serco is looking for SeniorMarine Electricians with 8-10 years of experience to join a high-profile and challenging project supporting the US Navy. SeniorMarine Electricians will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Perform assignments that are not completely standardized or prescribed.- Select or adapts standard procedures or equipment, using fully applicable precedents.- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions.- Perform at this level one or a combination of such typical duties as: Constructs components, subunits, or simple models or adapts standard equipment.- Troubleshoot and correct malfunctions.  - Follow specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.   - Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.  - Extract and compile a variety of engineering data from field notes, manuals, lab reports, etc.; processes data, identifying errors or inconsistencies; selects methods of data presentation.  - Assist in design modification by compiling data related to design, specifications, and materials which are pertinent to specific items of equipment or component parts.- Develop information concerning previous operational failures and modifications.- Use judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.- Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on your experience and judgment to plan and accomplish goals and typically reports to a supervisor. 
Category
Navy
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Newport News
Telework
No - Teleworking not available for this position
ID 52968
Work Location US-VA-Herndon
Serco Inc. is seeking a Director of Business Development to join our team to support the growth of Serco’s International Maritime business. This position directly supports the Senior Vice President of International Maritime Programs.  The scope of this position includes the development of new maritime business outside Serco’s existing home-markets in the US, Canada, Australia, Europe and the UK and as a result the successful candidate can be located anywhere they can be reasonably supported by Serco’s existing, regionally aligned business infrastructure.  While the successful candidate’s primary responsibility will be opportunity identification, lead development, shaping and capture, you will also assist with marketing, win strategy development, technical solutioning, partnering and successful proposal development across multiple simultaneous pursuits. For each opportunity you develop, you will partner with one or more of the maritime business units located within Serco’s 4 regional divisions headquartered in the US, UK, Australia and the Middle East to support and guide the Capture and Proposal Teams through the Serco opportunity lifecycle process. In concert with Serco’s Global Maritime Strategy, identify, analyze, and develop business opportunities for a Serco’s Global Maritime business of $900M in annual revenue.  Directs research and analyzes the market and market opportunities and recommends opportunities for pursuit. Prepare market strategy presentations. Research public domain materials to develop leads, and contacts.  Establishes customer contacts, particularly targeted toward new clients outside Serco’s home markets which will primary include select locations in Europe, South America, Asia and the Middle East.  Serco’s maritime customers primarily include entities such as shipyards, system integrators, governments, navies and coast guards but might also include commercial or quasi-commercial entities such as ferry system owners and operators.Serco’s maritime capabilities cover all aspects of the lifecycle of both military and commercial vessels.  These include R&D, acquisition support (owners representatives), engineering & vessel design, program management and integration, vessel operations & maintenance, repair & overhaul as well as transfer or disposal.  Serco’s expertise in these areas are located in the US, Canada, UK, Australia and Belgium, as a result, successful pursuit of new opportunities will draw on and partner with the existing technical, operations and management experts within the business in the capture of new business.The primary focus of this job is to drive all aspects of the capture successfully through the Serco Wins process. Must be well organized to gather, assess, and validate customer requirements, and work closely with technical/operations personnel and executive management. Plan and organize capture strategy and win plans, lead, and manage capture activities to include white papers, RFIs, sources sought, workshops, gap analysis, call plans, solutioning, collaboration sessions, and pre-RFP proposal preparation schedules and reviews. Ability to gain internal support, operate independently with limited supervision and feedback, and establish a solid working relationship with technical staff, division managers, and peers across Serco. Brief opportunity and capture status to senior management at specified milestones in the capture process, conduct after action reviews for all business opportunities, document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.   Must learn and adapt to Serco’s business processes as well as understand Serco’s global maritime capabilities.  Develops and maintains customer relationships and markets the company’s capabilities and develops and maintains working relationships with similar and/or complementary companies to include teaming and partnership discussions.Responsible for ensuring the capture artifacts are transferred effectively to the Proposal Team. Participate in early proposal development and review teams to ensure the intent of the pursuit strategy, win plans, themes, and price are demonstrated early in the proposal process. The selected candidate must possess the willingness and ability to provide effective coaching, mentoring, and training of the capture and proposal process.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 50618
Work Location US-VA-Arlington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! As a Senior Navy Analyst, you will be supporting the Chief of Naval Operations (OPNAV) Air Warfare Division through all phases of naval aviation manpower resource management.  Serco supports the US Navy as a prime for their OPNAV N98 Training and Manpower Support contract.  Our team directly supports the OPNAV N98 staff with administrative and manpower/training analytical subject matter experts.  You will be part of a 13-member team that works closely with the customer, on-site at the Pentagon to deliver quality resourcing analysis. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role you will: - Provide services support to Flag Officer/SES level leadership on strategic manpower related issues such as analyzing requirements and resourcing courses of action, impact of manpower related decisions across the N98 portfolio, and interaction with other OPNAV offices- Develop options for government leadership on manpower related topics such as balancing actions, COA generation, Flag level briefings and presentations, and internal guidance and policy development- Provide analysis on manpower and resource requirements to include PBIS issue development and entry, Intelligent Workbook entries, and costing drills
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53096
Work Location US-FL-Jacksonville
Serco-NA is actively seeking a motivated MarinePipefitter-Mid Level to support Serco-NA within the Continental United States and Worldwide. In this role, you will work with our dynamic team installing cabling, equipment, and Systems Integration. The MarinePipefitter-Mid Level joins, fabricates, and repairs metal and other weldable material by applying appropriate pipefitting techniques.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. In this role, you will: - Fit various pipe and components together according to layouts, blueprints or work specifications, using brazing and a variety of arc and gas welding equipment.- Have general knowledge of NAVSEA Standards Items, MIL-STD-777, 4E Specification, NAVSEA Drawings & marine piping systems.- Follow oral and written instructions with minimal supervision while working onboard U.S. Naval Ships and military installations.- Work in areas with drafts, noise, and temperature variation with high heat spaces.- Lift up to 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position. - Provide attention to detail and safety which is critical.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Mayport
Telework
No - Teleworking not available for this position
ID 53071
Work Location US-DC-Washington Navy Yard
If you love working as part of a collaborative team and want to help customers improve their operations, then Serco has a great opportunity for you! Serco is hiring Training and Development Specialist to apply knowledge to Federal workforce development programs and to support a the US Navy at the Washington Navy Yard, in Washington DC.  Serco supports the US Navy, NAVSEA HR and Command Administration Center, which Provides the highest quality of administrative services with timely results, relieving our Sailors and service employees of administrative burdens to keep them focused on the command mission of delivering fully capable strategic deterrent assets back to sea on-time.  Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders.   In this role, you will:- Provide training and development subject matter expertise as part of our team- Work closely with the Naval Sea Systems Command’s (NAVSEA) Corporate Operations & Total Force Directorate (SEA 10) Program Managers and other analysts- Provide HR technical support for all the programs that fall under the purview of the Enterprise Workforce Development Office. Current programs include Next Generation program, Journey Level Leadership program, Commander's Executive Fellows Program, advanced leadership programs, mentoring programs, NAVSEA University, and Workforce Development- Plan and administer programs designed to develop employees and manager learning in the organization- Evaluate programs designed to develop employees and manager learning in the organization 
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53070
Work Location US-DC-Washington Navy Yard
If you love engaging in high profile communication projects and working as part of a collaborative team, then Serco has an opportunity for you! Serco is hiring a Strategic Communications Specialist, to apply knowledge of Federal programs to support our (NAVSEA) program and a range of government customers in establishing and improving efficient strategic communications to support the US Navy at the Washington Navy Yard in Washington, DC.  Serco supports the US Navy, NAVSEA HR and Command Administration Center, which Provides the highest quality of administrative services with timely results, relieving our Sailors and service employees of administrative burdens to keep them focused on the command mission of delivering fully capable strategic deterrent assets back to sea on-time.   In this role, you will:- Provide strategic communication subject matter expertise as part of our team to analyze customer HR programs and make recommendations for improvement. - Work closely with Program and Project Managers at Naval Sea Systems Command’s (NAVSEA) to identify strategic communication needs and develop innovative solutions and quality products. - Develop, implement, evaluate, and refine a communication strategy to support various programs across the organization to effectively describe and promote initiatives, events, and products using strategic communications models, methods, and tools customized to fit the customer’s needs- Develop and monitor measurable strategic communications goals that align with the organization’s mission, vision, values, and yearly goals- Plan and conduct market research to advance the organization’s strategic framework and marketing objectives- Use innovative marketing and branding strategies to assist the organization with building/improving customer relationships- Analyze existing communication avenues for improvement opportunities- Build a culture of communication and collaboration with internal and external stakeholders- Assist program and project leads with identifying communications needs and resources- Interact daily with program and project leads to advise, develop, and provide creative and measurable communications and marketing plans- Develop quality presentations and briefs for senior leadership that effectively describe and promote the organization and its products and services- Develop and disseminating quality communication products using various communication platforms for the purposes of conveying messages to the organization’s workforce- Write, edit, review, and support the release of internal communication documentation- Assess overall strategic communications performance 
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington Navy Yard
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53085
Work Location US-TN-Millington
 If you love high profile and challenging projects supporting the US Navy, Serco has a great opportunity for you! As a Navy Business Analyst, you will be supporting the Navy Recruiting Command leadership with recruiting the best quality people from the diverse population located in Millington, TN.  Serco supports the US Navy as a prime contractor which supports the Navy Recruiting Command Center to focus on productive outcomes required by executing best business practices to maintain an effective, motivated, integrated active and reserve recruiting force. In this role, you will:- Develop analytic solutions and programs to support Navy Recruiting Command leadership and operations at the national level- Perform exploratory and confirmatory analysis and research- Comprehensive data importing,cleaning, transformation, and validation of structured and unstructured data sets- Provide advanced data visualization in ggplot / R and Tableau- Apply analytic and modeling methods including multiple / logistic / multivariate regression, parametric and nonparametric significance testing and estimation of effect sizes, simulation, linear programming, supervised & unsupervised machine learning- Support the Navy Recruiting enterprise transition from proprietary CRM to Salesforce- Develop custom software and systems to audit data integrity and facilitate record synchronization across disparate systems- Used statistical methods to determine significance of factors in DEP problems such as simple linear regression to determine the relationship between race, AFQT, and DEP attrition - Perform preliminary design of dashboards and analytic applications in Salesforce Einstein to automate analyses and disseminate insight in real-time- Serve as lead for multiple raw-data-to-business-insight products and projects- Create and deliver presentations and technical documentation to ensure military and civilian Navy personnel are proficient with interpretation and application of analytic products- Build Automated Reports 
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53094
Work Location US-FL-Niceville
Responsibilities will include planning and applying systems engineering analysis and related methodologies in support of major weapon system modernization and sustainment programs. This person will work with mid- and senior-level government and prime contractor personnel to complete task assignments. This will encompass the analysis of existing engineering-based strategies and documentation relative to regulatory format requirements, the definition and coordination of engineering-based mitigation strategies to resolve known and projected shortfalls, and the update and the revisions to system engineering and acquisition management documentation to comply with execution requirements. Applicants must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues. 
Category
Engineering
Position Type
Full-Time (Benefits Reduced)
Security Clearance
Secret
Recruiting Location : Location
US-FL-Niceville
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53072
Work Location US-VA-Arlington
If you love high profile and challenging programming projects supporting the DoD, Serco has a great opportunity for you!  The Senior Software Engineer will be on a dynamic team, leading the development of analytics for DoD customers such as the Office of Naval Research (ONR) and the Air Force Research Lab (AFRL).  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors, Marines, and Soldiers! Serco’s Machine Learning Sector develops a wide range of capabilities addressing our customer’s challenges which include data integration and fusion, extracting events/objects of interest from text/video/imagery, determining adversary intent and course of action, and developing AI Agents for military wargaming and operations.  There IS opportunity to work remotely!  You will be part of a 5-7-member team that works closely with our DoD customer and other teams to deliver innovative systems. We are seeking a Senior Software Engineer to lead the research & development on analytics that provide such capabilities as:- Processing text and track data to improve situational awareness for Sailors and Marines- Developing Artificial Intelligence agents which interact with DoD simulators to learn optimal behavior for our forces- Developing NLP algorithms to process unstructured text data to automatically build profiles of entities of interest to DoD analysts In this role, you will: - Design, create and modify software written in Java and/or Python- Lead a team of software engineers performing Research & Development (R&D)- Interface with customers to define requirements and communicate them to the development team- Collaborate with co-workers, leadership, and clients to understand client problems, identify solutions, and demonstrate software solutions- Participate in internal and client-defined agile software development processes- Write technical software documentation and explain software design and implementation to co-workers, clients, and partners 
Category
Information Technology
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Full Time Teleworking for this position
ID 53046
Work Location US-VA-Portsmouth
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Post-Delivery Trial Card Database Manager, you will be on a team that is evaluating and managing the delivery of new amphibious ships to the fleet. This position is contingent upon your ability to obtain and maintain an Interim Secret DoD level clearance post-employment. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft.  Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team.  You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our sailors and marines. In this role, you will:- Provide semi-professional technical support for engineers working in such areas as research, design, development, testing, or manufacturing process improvement. Work pertains to electrical, electronic, or mechanical components or equipment.- Provide trial card management support to the hull manager and program office during all sea trials and rehearsals, including underway. - Prepare design drawings and assist with the design, evaluation, and/or modification of machinery and equipment.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Portsmouth
Telework
No - Teleworking not available for this position
ID 52914
Work Location CA-ON-Toronto
Serco Inc. is seeking a Director of Business Development to join our team to support the growth of Serco’s International Maritime business. This position directly supports the Senior Vice President of International Maritime Programs.  The scope of this position includes the development of new maritime business outside Serco’s existing home-markets in the US, Canada, Australia, Europe and the UK and as a result the successful candidate can be located anywhere they can be reasonably supported by Serco’s existing, regionally aligned business infrastructure.  While the successful candidate’s primary responsibility will be opportunity identification, lead development, shaping and capture, you will also assist with marketing, win strategy development, technical solutioning, partnering and successful proposal development across multiple simultaneous pursuits. For each opportunity you develop, you will partner with one or more of the maritime business units located within Serco’s 4 regional divisions headquartered in the US, UK, Australia and the Middle East to support and guide the Capture and Proposal Teams through the Serco opportunity lifecycle process. In concert with Serco’s Global Maritime Strategy, identify, analyze, and develop business opportunities for a Serco’s Global Maritime business of $900M in annual revenue.  Directs research and analyzes the market and market opportunities and recommends opportunities for pursuit. Prepare market strategy presentations. Research public domain materials to develop leads, and contacts.  Establishes customer contacts, particularly targeted toward new clients outside Serco’s home markets which will primary include select locations in Europe, South America, Asia and the Middle East. Serco’s maritime customers primarily include entities such as shipyards, system integrators, governments, navies and coast guards but might also include commercial or quasi-commercial entities such as ferry system owners and operators.Serco’s maritime capabilities cover all aspects of the lifecycle of both military and commercial vessels.  These include R&D, acquisition support (owners representatives), engineering & vessel design, program management and integration, vessel operations & maintenance, repair & overhaul as well as transfer or disposal.  Serco’s expertise in these areas are located in the US, Canada, UK, Australia and Belgium, as a result, successful pursuit of new opportunities will draw on and partner with the existing technical, operations and management experts within the business in the capture of new business.The primary focus of this job is to drive all aspects of the capture successfully through the Serco Wins process. Must be well organized to gather, assess, and validate customer requirements, and work closely with technical/operations personnel and executive management. Plan and organize capture strategy and win plans, lead, and manage capture activities to include white papers, RFIs, sources sought, workshops, gap analysis, call plans, solutioning, collaboration sessions, and pre-RFP proposal preparation schedules and reviews. Ability to gain internal support, operate independently with limited supervision and feedback, and establish a solid working relationship with technical staff, division managers, and peers across Serco. Brief opportunity and capture status to senior management at specified milestones in the capture process, conduct after action reviews for all business opportunities, document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.   Must learn and adapt to Serco’s business processes as well as understand Serco’s global maritime capabilities.  Develops and maintains customer relationships and markets the company’s capabilities and develops and maintains working relationships with similar and/or complementary companies to include teaming and partnership discussions.Responsible for ensuring the capture artifacts are transferred effectively to the Proposal Team. Participate in early proposal development and review teams to ensure the intent of the pursuit strategy, win plans, themes, and price are demonstrated early in the proposal process. The selected candidate must possess the willingness and ability to provide effective coaching, mentoring, and training of the captureand proposal process.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
CA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 53098
Work Location US-IL-Chicago
Leverage your “science first” mentality, curiosity, deep technical expertise, and problem-solving skills to explore, discover, and predict patterns and insights within complex data sets. This includes enabling government to capitalize on the value proposition of advanced analytics, and the derivation of clear narratives that help our clients understand their data and how those insights address their research questions. This position is a remote opportunity with ability to travel to office on an as needed basis. Facilitate access to all-inclusive marketing event and response details that encompass both national, local, and virtual marketing platforms. This information will create a common operating picture to provide immediate input on marketing effectiveness of events planned and executed at all levels of the command. This is particularly important to demonstrate the linkage between local marketing campaigns and all the responses that they may generate, even to the national platforms to justify the resourcing. This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Develop and maintain reporting metrics, provide data extracts, and conduct analysis on website-wide metrics for general situational awareness for Army Recruiting Command leadership and staff.- Conduct regional/local website analysis over specific timeframes to aid in the assessment of Training and Doctrine Fusion Board events.- Facilitate analytics from GoArmy.com, Adobe Analytics, Salesforce Datorama, and Google Analytics.- Conduct analysis on unit-level websites; compare effectiveness among the commands and teasing out best practices.- Facilitate social media analytics with tools such as Digimine by:- Developing and maintaining reporting metrics, providing data extracts, and conducting analysis on the collective social media marketing effort across all platforms used in Army Recruiting Command; conducting regional/local and platform-specific analysis of Army Recruiting Command Social Media campaigns.- Developing reporting techniques and formats for easy consumption by Army Recruiting Command leadership and staff- Perform data pulls from relational databases using SQL to provide analysis of recruiting performance.- Liaison between Army Enterprise Marketing Office (AEMO) and USAREC to identify and assist in aligning goals and performance metrics between both stakeholders.- Assist in providing reporting and analysis of full range of Army marketing activities including national and local marketing efforts using Datorama.- Developing and maintaining reporting metrics and conducting analysis on local ad placements linked to website calls to action as part of USAREC marketing campaigns.- Conducting analysis on unit-level websites; compare effectiveness among the commands and teasing out best practices.- Facilitate marketing analytics with tools such as Datorama and Sprinklr by:- Developing and maintaining reporting metrics, providing data extracts, and conducting analysis on the collective social media marketing effort across all platforms used in USAREC; conducting regional/local and platform-specific analysis of USAREC Social Media campaigns- Developing reporting techniques and formats for easy consumption by USAREC leadership and staff- Analysis of full marketing funnel metrics (CPC, CPM. CPA. Visits, Leads, CPL, etc.) to provide insights on marketing performance and ROI.- Tracking all common metrics (e.g., Likes, Shares, Comments, Retweets, Reach, Engagement Rate, Followers, Response Times, etc.) to determine the most effective ways to measure team performance; highlight best practices for optimal engagement of the target audience; and associate responses to specific campaigns.- Utilize marketing expertise to provide insight and context to database metrics.
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Chicago
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52302
Work Location US-CO-N/A
The Incident Manager is responsible for the oversight and management of the IMCOM Army Customer Service Desk (CSD).   Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Familiar with a variety of the field`s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks associated with CPI for the Service Desk and other impacting projects. Knowledgeable in ITIL Service Delivery lifecycle. A wide degree of creativity and latitude is expected. Serco is looking for an experienced Incident Manager to support a team of second and third level technical engineers focused on maintaining IT services for Army garrisons worldwide.  We provide solutions via phone and chat at this time and ultimately will be responsible for the O&M of the systems via network remote management.  Provide consultation to independently solve problems for customers along with collaborating with peer organizations and 3rd party vendors to resolve issues In this role you will:- Be responsible for the lifecycle of incidents from initial notification to resolution and root cause analysis using ITIL, Six Sigma and ISO best practices and ensuring regulations are met- Monitor the effectiveness and efficiency of Service Delivery process and procedures- As the CSD is a matrix organization, the incident Manager coordinates with the Engineering Managers on project work and daily tasksings- Coordinate with engineering and other support groups, determining prioritization and escalation on incident.- Making recommendations for improvements, developing, and maintaining the Incident Management System within ServiceNow - Ensuring the CSD meets required Service Level Agreements- Maintain productive customer relationship, will be first line for all customer communications, will review and assess impacts of change on the production environment.- Responsible for incident triage- Responsible for evaluating procedures, areas for automation to move resolution to self help- Manage escalation process- Experienced ITIL practitioner In compliance with Colorado's Equal Pay for Equal Work Act, the range for this position is 76k-126k; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53043
Work Location US-VA-Chesapeake
As the, Marine Tradesman-Entry Level, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. As the, Marine Tradesman-Entry Level, you will perform the following typical tasks: - Responsible for fabrication and assembly of various electromechanical and electronic assemblies. - Follow blueprints, guidelines, and/or diagrams to complete tasks. - May perform duties as a fire watch and welder`s helper as well as assembling large scale and intricate mechanical assemblies. - Receive technical guidance from supervisor or higher level technician and your work will be reviewed for compliance with accepted practices. - Perform work with standard concepts, practices and procedures within field. - Work under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor. 
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Newport News
Telework
No - Teleworking not available for this position
ID 53031
Work Location US-OH-Beavercreek
Passionate about supporting Air Force and Airmen? We are too.  Serco is an acronym for “Service Company”, and that is what we do, provide the best services to our USAF customers and fellow citizens every day.  Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. Are you looking for a rewarding position that leverages your experience as an acquisition professional across a variety of dynamic programs?  Join the Serco-WBB team of highly skilled peers as a Master Scheduler.  You will primarily support our efforts at Wright Patterson AFB, but will also offer opportunities to work on critical programs from across the company.Advanced training may be offered to candidates with strong USAF or FMS acquisition experience who demonstrate basic skills. Full-Time or Part-Time schedules available for qualified applicants.  This position is based in Beavercreek, OH, but also allows for telework.  In this role you will:• Develop and maintain individual or integrated schedules in accordance with documented standards• Evaluate/contrast alternative schedules and present to others• Participate in risk analysis and reflect impacts and mitigations in schedules• Support cost analysis by providing the time and duration of activities• Perform/present critical and driving path analysis and products of your own and other schedules• Perform trend analysis You may also be asked to:• Develop the Integrated Master Plan• Support an Integrated Baseline Review• Develop the EVM Baseline• Perform a Schedule Risk Analysis (SRA)• Perform a Schedule Health Assessment (SHA)
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53069
Work Location US-DC-Washington Navy Yard
If you love high profile and challenging cyber security projects supporting the US Navy- Serco has a great opportunity for you! This Senior Information Assurance Analyst will liaison with the various Program Executive Office cyber staff, related to training system acquisition and Information Assurance (IA) accreditation. This position will assist with all actions required to ensure systems achieve and maintain Authority to Operate (ATO). Bring your expertise and collaborative skills to make an impact towards our military cyber security and safety of our sailors. Serve in the capacity as a Cyber Security Subject Matter Expert (SME) for NAVSEA client PMS 339 Cyber APM. Liaison with the various Program Executive Office cyber staff, related to training system acquisition and Information Assurance (IA) accreditation.  This position will assist PMS 339 with all actions required to ensure systems achieve and maintain Authority to Operate (ATO).  Involved in the implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines, and procedures as well as conducting vulnerability audits and assessments The Cyber Security Engineer / Analyst will:- Conduct A&A and C&A activities through RMF  for Defense Business Systems, Research, Development, Test and Evaluation (RDT&E), and Platform Information Technology (PIT) ISs and networks and system registered within Navy Enterprise Mission Assurance Support Services (eMASS) or its successor, in accordance with current DoD, DON, and NAVSEA policies.- Conduct in-depth technical reviews of A&A and C&A documentation from NAVSEA Program Executive Offices (PEOs) and field activities seeking authorization and/or accreditation from the Navy Authorizing Official (NAO) or the Functional Authorizing Official (FAO) in accordance with appropriate policies and procedures. Based on the technical reviews conducted, the contractor shall develop recommendations for correctives actions and/or courses of action. This includes, but is not limited to, recommendations on the following: validation test procedures, validation artifacts, validation plans and procedures, compliance status, validation tests, and validation results/repots and supporting documentation.- Assist Surface Warfare Training Systems (PMS 339), and liaison with SEA 21 and NAVSEA field activities in preparing their A&A and/or C&A documentation for submission to the NAO/FAO.- Performing all required and approved SCA Liaison RMF process steps, as outlined in the Navy Risk Management Framework (RMF) Process Guide v1.0- Assessing approved technical and non-technical security features of a system or network to address known threats and vulnerabilities. The evaluation must consider and identify impacts as well as consideration of existing risk mitigation strategies- Acting as an independent and impartial assessor to determine and certify aggregate cybersecurity risk for recommendation to the SCA- Participating in RMF Checkpoints and providing initial concurrence on behalf of the SCA for the Security Assessment Plan (SAP), ensuring all appropriate security controls will be assessed for compliance- Approving the Security Assessment Report with SCA concurrence- Auditing RMF authorization packages- Ensuring RMF packages are correctly entered in eMASS by the ISSM and ISSE in accordance with the eMASS User Guide- Schedule and facilitate collaboration meetings between the Security Controls Assessor (SCA), NAVSEA Echelon II representatives, and appropriate program offices, Warfare Centers and Engineering Agents- Assist in executing Cyber Security Assistance Visits at various NAVSEA activities with focus on the A&A and C&A efforts of the activity being assisted. Trips are usually 3 to 5 days in duration and estimated to occur 6 to 8 times per year- Maintain the Department of Defense Information Technology Portfolio Repository – Department of the Navy (DITPR-DON) database, used to record the present status of all NAVY IT systems.- Assist the Cyber PM, Warfare centers and engineering agents in the implementation and execution of DOD and DON cyber directives and policy and directives and policies.- Provide reports as required such as, but not limited to, weekly metrics regarding A&A packages, risk metrics and data calls.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53092
Work Location US-OH-Dayton
Join Serco as a Body Shop Technician in Dayton, OH! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S. Join our team who:- Have well-equipped and well-maintained shops with excellent physical security.- Develop relationships with customer operators who are respectful and professional.- Become a part of our customer’s family.- Trust and empower you to participate in all shop work decisions.- Have excellent diagnostic tools and technical resources available for every need.- Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.)In this role, you will: - Refinish vehicles and equipment using a variety of painting systems, enamels; urethane single stage and base coat/clear coat systems. Refinishes using proper procedures involving spot/partial panel and full panel repair as well as complete repainting of vehicles and equipment. - Use and maintain paint spraying equipment such as siphon feed, pressure pot and High Volume Low Pressure (HVLP) paint guns. - Repair damaged vehicle body parts. Inspect body and frame damage to determine feasibility and best methods of repair. - Straighten deformed panels using hand and power tools. Weld cracks and seams; bumps and dings out creases and dents; shrinks or stretches damaged metal. Remove minor dents using pull-rods and fills hole with solder. - Apply body filler to build up depressed areas. Repair locks, latches, remote controls, window regulators, window channels, and wooden body parts. - Remove, install, adjust and align body components, such as fenders, doors, door panels, hoods, deck lids, grills, bumpers, and roof and quarter panels. Align body and frame using trammels, measuring tape, plumb bobs, hydraulic jacks and associated equipment’s. Fabricate and install special body parts, signs and equipment. - Weld and repair metal and alloys by oxyacetylene, Heliarc, electric arc and MIG welding process. Plan metal repair and fabrication.This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Dayton
Telework
No - Teleworking not available for this position
ID 53084
Work Location US-VA-Alexandria
If you love high profile and challenging network administration projects supporting the US Navy - Serco has a great opportunity for you!  This position is contingent upon your ability to obtain and maintain a DoD Top Secret level clearance post-employment. Serco supports the US Navy with the Government Owned, Contractor Operated (GOCO) Project Management System – Extranet Sites (PMS-ES) information system. PMS-ES was purpose-built to meet the data and workflow management needs unique to Navy acquisition programs and provides the ability to securely transmit and process information and data deliverables across the various ship design projects, activities, processes, and functions. You will be part of a team that works closely with the Navy customer to maintain the PMS-ES system.In this role you will:- Install and configure hardware/software and monitor network infrastructure and Windows domain environments.- Maintain hardware/software inventory.- Apply OS updates and patches.- Troubleshoot network and server performance issues.- Troubleshoot hardware/software issues.- Provide administration and troubleshooting support for laptop/desktop workstations for the PMS-ES team.- Procure hardware/software and vendor support.- Deploy servers and workstations and perform troubleshooting.- Support the PMS-ES Information System Security Engineer (ISSE).- Coordinate with ISSE to review/apply OS security controls (STIGs/SRGs) and monitor for compliance with new/updated security controls.- Analyze output from network vulnerability assessments and recommend mitigation strategies.- Recommend upgrades, patches, hardware/software, and network devices for the local network infrastructure.- Prepare technical documentation and monthly reports.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 53064
Work Location CA-SK-Bushell Park
 Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient VFR air traffic services to DND, at Canada’s Most Notorious Military Airport. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Serco Canada Inc. is looking for an Computerized maintenance management system (CMMS) Operations / Facilities Maintenance Administrator in Moose Jaw, Saskatchewan. The successful individual will be responsible to utilizes CMMS to provide, verify and extrapolate data via the integration of data from CMMS (Serco Edge), and other sources to capture productivity and efficiency measures through the production of Productivity Analysis, Variation in Quantity, Aged Work Order, Annual Inspection Schedules and Summary Reports, and other documents, as required. This responsibility is accomplished through, assisting the Planning Manager with the development of integrated operational analyses, projections, reports, and presentations. Creating and analysing monthly, quarterly, and annual reports to ensure operational information has been recorded accurately. Assists in the preparation of monthly variance analysis reports that capture operational performance against business plan metrics. Primary Duties and Responsibilities:- Ensure work planning meets all statement of work (SOW) requirements, is efficient, coordinated, and cost effective via the development and maintenance of exceptional communications with Managers, Supervisors, Supply, other departments, and customers.- Implements changes to workflow processes, maintenance procedures, and equipment usage to enhance equipment life expectancy, reduce operating costs, and improve customer service levels.- Prioritize, estimate, and allocate other assigned work services, ensuring compliance with all SOW and customer requirements.- Liaise with customers to confirm work requirements, establish priorities and communicate status of work orders.- Assists with planning the forward workload to assess seasonal peak staffing requirements.- Review work orders daily to ensure updates/new information is captured, identify variations from estimates, and work with Supervisors to validate work order entries. Prior to closure, ensure accuracy of all captured data associated with work order.- Assists with tracking projects to ensure they are completed within established budgets and schedules. - Maintain CMMS asset and equipment lists to verify information is current and accurate.- For work allocation purposes, ensure staffing availability information is current and up to date within CMMS. - Monitor and report KPI's and other reporting and deliverables for scheduling and planning activities. - Co-ordinate with work execution leaders to control work scopes and minimize scope creep (scheduling compliance).- Identify training needs in other groups related to planning and execution processes to aid in job duties. - Planner will also play a critical role in data integrity as well as process and standards creation and improvement. - Train and support peers to be able to update master data and maintain system integrity.- Backfill to other Project Team members. - When required, perform the duties of Works Control Planning Manager. Duties include but not limited to:- Responsible to coordinate section’s work in support of overall Service Requests (SRs).- Works very closely with the Planning Manager to ensure all timelines/deliverables are met; if overruns expected, proactively communicates new information to Project Manager and helps to develop and implement a mitigation strategy.- Attends pre-job meetings and Lessons Learned meetings organized by the Planning Manager.- Assists in ensuring project stays on track meeting budget, timelines, labour, and materials projections.- Act as main point of contact for all customer and Serco inquiries.- Responsible to work with other Serco staff/management in order to coordinate the work between departments to complete project’s overall goal, includes the scheduling of staff and equipment.- Proactively and frequently communicate with customer and applicable Serco departments re project status/any variation in originally projected scope/timeline/budget as well as how customer mandated changes impact original deliverable.- Working with the Planning Manager, ensure all work orders associated with project are accurate and closed in a timely manner to allow for efficient billing and payment.- Proactively plan, organize, and schedule work assignments for all trades taking into consideration performance metrics and operational requirements.- Review and perform analysis on Preventative Maintenance Inspection program to ensure compliance with the SOW facility/system inspection frequency and 15 Wing fixed asset inventory. - Assist in maintaining databases and client identified project activities.- Review individual contract line items in the CMMS to monitor fluctuations from the average values and estimated quantities. - Manage and audit the tracking and verification of all work activities in the aged work order report.- Audit work order activity (hours/dollars, etc.) to verify that expenditures do not exceed approved limits. - Recommend changes to work methods, SOP’s, maintenance procedures, and equipment usage to enhance equipment life expectancy, reduce operating costs, and improve service for customers. - Review work orders to verify the following information: Account Code, SOW Line Item, Costs for consideration in scheduled deliverables.- In a timely manner, conduct work order history analysis to track/predict seasonal trends, utilize data, in conjunction with the applicable Dept. Managers to schedule tasks and ensure maximum utilization of staff/resources.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
No - Teleworking not available for this position
ID 53058
Work Location CA-SK-Bushell Park
 Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient VFR air traffic services to DND, at Canada’s Most Notorious Military Airport. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Serco Canada Inc. is looking for an Project Coordinator in Moose Jaw, Saskatchewan. The successful individual will be responsible to support NFTC operations through monitoring project plans, schedules, work hours, budgets, and expenditures, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner. Primary Duties and Responsibilities: - Works with constituent Project Manager and Supervisors (through the Works Control Manager), who are responsible to the Program Manager for the execution of their projects, to monitor cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the program.- Assist with the coordination of multiple related projects, and ongoing operations support at 15 Wing Moose Jaw. - Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.- Organizing, attending, and participating in stakeholder meetings; documenting and following up on important actions and decisions from meetings.- Preparing necessary presentation materials for meetings.- Determining project changes, ensuring project deadlines are met.- Providing administrative support as needed.- Undertaking project tasks as required.- Developing project strategies.- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.- Assess project risks and issues and provide solutions where applicable.- Ensure stakeholder views are managed towards the best solution.- Chair and facilitate meetings where appropriate and distribute minutes to all project team members.- Create a project management calendar for fulfilling each goal and objective.- Assist Work Control Manager to plan, organize and control capital projects in support of the NFTC program.- Assist Work Control Manager to coordinate and execute the equipment life cycle management initiatives for infrastructure and airport systems (e.g. buildings, pavement, lighting, NAVAIDS etc).- Support optimization activities including multi-stakeholder coordination, modifications, scoping of new projects and other potential operating risk reduction initiatives.- Liaise with facilities engineers, maintenance personnel and airfield-based development teams in the project scoping, design and project management.- Support the Operations and Maintenance teams in long term maintenance forecasting justifications/budgeting.- Create, track and communicate the capital, maintenance and project budgets and schedules.- Track the success of major initiatives and make mid-course corrections.- Participate in annual budgeting process and efficient execution of annual budget capital.
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
No - Teleworking not available for this position
ID 53065
Work Location CA-SK-Bushell Park
 Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient VFR air traffic services to DND, at Canada’s Most Notorious Military Airport. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Serco Canada Inc. is looking for an Airside Services Superintendent (Airfield Supervisor) in Moose Jaw, Saskatchewan. The successful individual will be responsible to plan, organize and direct front-line employees on daily/weekly activities of the heavy equipment department to meet airport service delivery objectives. Supervises fuel farm operations and staff. Supervises the wildlife control program and staff. Inspects the airfield for runway status, surface conditions and to detect infrastructure issues to determine level of airfield maintenance required. Inspect domestic areas of the airport to determine levels of domestic maintenance required.  Primary Duties and Responsibilities: - Establish methods to meet work schedules and procedures, and co-ordinates these activities with other work units.- Required to operate office equipment to perform office functions including but not limited to email, Excel, Microsoft Word, Runway Reports, and be familiar with data management programs, e.g. CMMS.- Maintain records on Employees, such as Training, Leave and Time sheets. - Ensure Lead HEO position is always staffed for each shift.- Prepares and submits progress and other reports.- Requisitions supplies and materials and does follow-ups for overdue items.- Helps to conduct interviews when hiring new staff.- Responds to emergencies as required in daily operations.- Resolve work related problems and recommend measures to improve productivity.- Attends meetings with superiors on equipment status, shop operations, safety and planning schedules.- Train or arrange training for workers in job related duties and company policies.- Assists in the design and implementation of SNIC Plan.- Assists in preparing estimates for Grounds Maintenance, Airfield surfaces, Asphalt and Gravel roadways.- Operate heavy equipment as required to maintain personal skills and experience.- Provides training and mentoring to heavy equipment operators to ensure team skills grow and improve.- To provide the best and most courteous service possible at all times to the customer.- Required to supervise Roads and Grounds Operatives when assigned to Heavy Equipment Section.- Perform hands on work in support of section service delivery objectives.- Responsible for performance management of subordinate employees, including authority to initiate corrective action in line with HR approval model. - Ensure all assigned deliverables and other reports are completed accurately and on time.- Ensure that standards for the accomplishment of short-term priorities are clearly articulated to staff and that resources are made available to achieve the standard.- Communicate key business objectives to front-line staff.- Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.- When required, assist with airside projects. Duties include but not limited to:- Assists the project manager to ensure airside projects stay on track meeting budget, timelines, labour, and materials projections.- Act as main point of contact for all customer and Serco inquiries with regards to airside operations and domestic SNIC and groundskeeping.- Responsible to work with other Serco staff/management to coordinate the work between departments to complete airside project’s overall goal, includes the scheduling of staff and equipment.- Proactively and frequently communicate with customer and applicable Serco departments re project status/any variation in originally projected scope/timeline/budget as well as how customer mandated changes impact original deliverable.- Collaborates to ensure all work orders associated with airside projects are accurate and closed in a timely manner and forwarded for billing and payment.- Other related duties relevant to this position as may be required.
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
No - Teleworking not available for this position
ID 53060
Work Location US-CA-San Diego
Are you looking to get into the Shipyard industry? Serco is looking for Shipyard Laborers to join a high-profile and challenging project supporting the US Navy. Shipyard Laborers will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. This position will be based in San Diego, CA.  You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Performs general manual labor including loading, unloading, lifting and moving supplies and materials.- Must perform duties as a fire watch and welder`s helper as well as install electric cable when needed.- Works under immediate supervision.- Primary job functions do not typically require exercising independent judgment.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 52943
Work Location US-MD-N/A
The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) has an immediate need to strengthen the underlying foundation of our Cybersecurity and Risk Management Programs. The USCIS Information Security Division (ISD), is responsible for the management and strategic leadership of the USCIS Cybersecurity Programs, providing agency-level cyber and information security oversight, governance, and compliance to ensure that USCIS information technology (IT) infrastructure and information systems are properly secured to protect the confidentiality, integrity and availability of the information that is stored, transmitted, and processed in support of the agency's mission.  To enhance the Risk Management Program, the ISD Risk Management Branch (RMB) has initiated the Information Assurance Security Services (IASS 2) contract to perform and execute Risk Management activities in accordance with current DHS and USCIS Security Authorization processes and procedures and enhance the USCIS authorization and continuous monitoring capabilities through the standardization and oversight of monitoring activities. This position is contingent upon contract award. As the Cloud Information Security Analyst you will build security controls to protect cloud environments by designing and implementing secure cloud infrastructure and creating tools that enable engineers to safely use the cloud. - Design, configure, support, and administer enterprise on-premises and cloud security solutions.- Review proposed new systems, networks, and software designs for potential security risks, recommend mitigations or countermeasures.- Provide technical assistance and security recommendations regarding the planning, implementation, integration, and management of existing and emerging infrastructures.- Assist application teams through the Software Development Life Cycle process including security requirement gathering, configuration, and testing.- Provide troubleshooting support for various security tools and agency applications.- Escalate and work closely with product vendors to support the technical environment.- Support strategic leadership activities identifying, analyzing, defining, and coordinating user, customer, and stakeholder needs and translating them into technical or operational requirements for the research, development, production, and/or procurement of processes, systems, and/or services.- Gather requirements, perform gap analysis, develop, and present potential solutions, and create detailed design and implementation plans.- Identify, quantify, and evaluate the costs/benefits of security functions and considerations to inform analysis of alternatives, engineering trade-offs, and risk treatment decisions.- Collaborate with multi-disciplined engineering teams as a primary security engineering representative for the architecture, design, and implementation.- Contribute to defining the cloud infrastructure redundancy maturity level and assist with planning/ implementation activities.- Identify areas for potential attacks and systemic security issues as they relate to threats and vulnerabilities, including recommendations for enhancements or remediation.- Monitor the cyber threat environment to incorporate trends in potential attack activity.- Assist with other services as needed. This position does require onsite presence located at the Government workspace in Camp Springs, Maryland, but is also authorized for telework.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MD-Andrews AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52942
Work Location US-MD-N/A
The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) has an immediate need to strengthen the underlying foundation of our Cybersecurity and Risk Management Programs. The USCIS Information Security Division (ISD), is responsible for the management and strategic leadership of the USCIS Cybersecurity Programs, providing agency-level cyber and information security oversight, governance, and compliance to ensure that USCIS information technology (IT) infrastructure and information systems are properly secured to protect the confidentiality, integrity and availability of the information that is stored, transmitted, and processed in support of the agency's mission.  To enhance the Risk Management Program, the ISD Risk Management Branch (RMB) has initiated the Information Assurance Security Services (IASS 2) contract to perform and execute Risk Management activities in accordance with current DHS and USCIS Security Authorization processes and procedures and enhance the USCIS authorization and continuous monitoring capabilities through the standardization and oversight of monitoring activities. This position is contingent upon contract award. As the Senior Information Security Analyst you will manage and complete activities in support of the security authorization process. - Execute and provide general support to the RMB in monitoring system compliance with the requirements of the Risk Management Program. - Perform the following, for assigned system(s):- Maintain an accurate list of key system stakeholders (System Owner, IT PM, system administrators), FISMA Inventory, and status of security authorization and privacy documentation - Support all Risk Management Framework (RMF) activities to manage security and privacy risks, including information security categorization; control selection, implementation, and assessment; system and common control authorizations; and continuous monitoring.- Develop and maintain system Security Authorization documentation, including but not limited to: FIPS 199, e-Authentication and/or NIST 800-63 Assurance Level, System Security Plan (SSP), Contingency Plan (CP), and Contingency Plan Test (CPT), Interconnection Security Agreement (ISAs), Business Impact Analysis (BIA), and any other FISMA related security documentation.- Perform security activities to achieve and sustain system authorization: Authority to Operate (ATO)/ Ongoing Authorization to Operate (OATO), etc., by meeting authorization requirements and associated milestones - Perform continuous monitoring activities, including but not limited to: Account Management and Audit Log Reviews, Vulnerability and Configuration Management, and Weakness Remediation - Follow Weakness Remediation procedures for reporting vulnerabilities and creating Plan of Actions and Milestones (POA&Ms). - Monitor and analyze FISMA scores:- - Ensure system FISMA scores meet or exceed ISPP metric thresholds; Identify, investigate, analyze, act/respond to issues impacting the scores and work with the system team to remediate- Monitor existing Dashboards and tools for risk events and forecast issues and changes that may affect scores- Escalate to RMB staff as documented in associated Playbooks, and as needed.- Perform an ISSO Assessment (security control testing) according to control frequency and provide artifacts that satisfy and support test results. - Support Security Control Assessment (SCA) activities by responding to interview questions, providing appropriate evidence, and other activities, as directed by the SCA team.-  - Identify new and existing interconnections and ensure they are properly documented, tracked and maintained; Assist with the documentation of Memorandum of Agreement/Understanding (MOA/Us) as applicable- - Monitor devices certificates in accordance with the requirements of the Device Certificate and Risk Management Programs.- - Ensure systems are properly patched and hardened according to DHS requirements- - Review all change requests for potential impact to the system and enterprise security posture- - Participate in program reviews (Project Planning Review (PPR); Program Readiness Review (PRR); Release Planning Review (RPR))- - Perform Incident Response activities as applicable. Follow USCIS procedures for reporting incidents and coordinate with the Security Operations Center (SOC) and system teams to investigate and analyze any incidents affecting assigned system(s).- Conduct internal control and risk assessments on systems, documenting findings, and applying mitigation techniques across the enterprise (where applicable)- Serve as a SME to evaluate, and assist with documentation of ISAs for all USCIS systems; Participate in associated IPTs- Provide support to the Weakness Remediation / Plan of Actions and Milestones (POA&M) Program, including but not limited to, assisting system teams with identifying/investigating root causes and remediation plans, drafting weakness descriptions for POA&Ms, reviewing waiver documentation, maintaining accurate reporting for the program, and other duties as documented in the POA&M SOP. Assist RMB staff in the review of POA&M open and closure requests, and in execution of associated Weakness Remediation processes.- Serve as a subject matter expert on controls standards such as NIST 800-53, 800-37, 800-66, and 800-171 as well as other security regulations- Apply and analyze privacy laws, administrative laws, regulations, and policies surrounding the Privacy Act of 1974, the E-Government Act of 2002, or the Homeland Security Act of 2002.This position does require onsite presence located at the Government workspace in Camp Springs, Maryland, but is also authorized for telework.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MD-Andrews AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52941
Work Location US-MD-N/A
The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) has an immediate need to strengthen the underlying foundation of our Cybersecurity and Risk Management Programs. The USCIS Information Security Division (ISD), is responsible for the management and strategic leadership of the USCIS Cybersecurity Programs, providing agency-level cyber and information security oversight, governance, and compliance to ensure that USCIS information technology (IT) infrastructure and information systems are properly secured to protect the confidentiality, integrity and availability of the information that is stored, transmitted, and processed in support of the agency's mission.  To enhance the Risk Management Program, the ISD Risk Management Branch (RMB) has initiated the Information Assurance Security Services (IASS 2) contract to perform and execute Risk Management activities in accordance with current DHS and USCIS Security Authorization processes and procedures and enhance the USCIS authorization and continuous monitoring capabilities through the standardization and oversight of monitoring activities. This position is contingent upon contract award. As the Information Security Analyst Subject Matter Expert (SME) you will serve as a SME for security concepts and standards, while providing "cradle-to-grave" ISSO support for mission information systems through all steps of the RMF. - Provide subject matter expertise to a variety of high priority, time-sensitive tasks including, but not limited to document reviews (internal and external), cyber hygiene reporting, and enterprise-level remediation efforts.- Assist in the management and evolution of ISD’s Strategic Action Plan and support related activities. - Develop executive risk memos and other governing documentation necessary to promote and support the Risk Management Program- Develop communications and implementation strategies for promoting new and updated policy guidance and procedures. - Monitor and review DHS policy and NIST/FISCAM guidance for changes and evaluate associated risks and impacts, specifically, but not limited to: - Make recommendations for updates to USCIS’ Risk Management Program to ensure compliance with current guidance and associated monitoring requirements in the USCIS Risk Management Program.- Plan, prioritize, and implement strategies for responding to policy changes.- Analyze changes to the FISMA metrics Information Security Performance Plan (ISPP) and identify the potential effects on the USCIS FISMA Scorecard.- Act as a conduit among ISD branches to facilitate RMB’s mission, including but not limited to the goals of the Risk Management Program.- Conduct research, outreach, and develop responses to priority data calls including but not limited to those issued internally from USCIS as well as those data calls issued from OMB, DHS, and other external entities.- Assist the RMB in responding to internal and external audit requests and support associated audit processes, as needed.This position does require onsite presence located at the Government workspace in Camp Springs, Maryland, but is also authorized for telework.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MD-Andrews AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52939
Work Location US-MD-N/A
The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) has an immediate need to strengthen the underlying foundation of our Cybersecurity and Risk Management Programs. The USCIS Information Security Division (ISD), is responsible for the management and strategic leadership of the USCIS Cybersecurity Programs, providing agency-level cyber and information security oversight, governance, and compliance to ensure that USCIS information technology (IT) infrastructure and information systems are properly secured to protect the confidentiality, integrity and availability of the information that is stored, transmitted, and processed in support of the agency's mission.  To enhance the Risk Management Program, the ISD Risk Management Branch (RMB) has initiated the Information Assurance Security Services (IASS 2) contract to perform and execute Risk Management activities in accordance with current DHS and USCIS Security Authorization processes and procedures and enhance the USCIS authorization and continuous monitoring capabilities through the standardization and oversight of monitoring activities. This position is contingent upon contract award. As the IT Project Manager (PM) you will provide Program Management support for planning, execution, and completion of all project activities in accordance with best project management practices. - Provide Program Management services as required to effectively manage the staffing, technical capacity, capability, and appropriate plans to deliver the defined support services on schedule and within budget.- Perform oversight and management of onboarding, terminations, deliverables, and management of resources, performance, and cost.- Serve as the Government’s single point of contact for all contract actions, questions, and recommendations.- Identify and resolve issues and risks that could adversely impact performance, costs and/or delivery schedule.- Prepare status reports and briefings for management review.- Schedule and/or plan meetings.- Attend mandatory meetings, including:- SOW Kick-Off Meeting,- Monthly Program Management Review (PMR), and- Other ad-hoc meetings scheduled by USCIS Senior Leadership or the RMB Federal Team While USCIS will provide management oversight, it is the responsibility of the IT PM to manage all corporate resources and supervise all Contractor staff in the performance of all work. This position does require onsite presence located at the Government workspace in Camp Springs, Maryland, but is also authorized for telework.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MD-Andrews AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52940
Work Location US-MD-N/A
The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) has an immediate need to strengthen the underlying foundation of our Cybersecurity and Risk Management Programs. The USCIS Information Security Division (ISD), is responsible for the management and strategic leadership of the USCIS Cybersecurity Programs, providing agency-level cyber and information security oversight, governance, and compliance to ensure that USCIS information technology (IT) infrastructure and information systems are properly secured to protect the confidentiality, integrity and availability of the information that is stored, transmitted, and processed in support of the agency's mission.  To enhance the Risk Management Program, the ISD Risk Management Branch (RMB) has initiated the Information Assurance Security Services (IASS 2) contract to perform and execute Risk Management activities in accordance with current DHS and USCIS Security Authorization processes and procedures and enhance the USCIS authorization and continuous monitoring capabilities through the standardization and oversight of monitoring activities. This position is contingent upon contract award. As the Data Engineer/Computer Systems Engineer Architect you will serve as an advisor supporting the creation of data infrastructure and pipelines to drive automation, analytics, and visualization projects from initial experimentation to production level deployment. - Collaborate with Security, Engineering and Data teams to incorporate strong security controls, apply security best practices in our development life cycle, and mitigate risks and security vulnerabilities.- Support the development and maintenance of scalable data stores that supply big data in forms needed for business analysis. - Collaborate with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL and big data technologies and help adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.- Perform auditing activities to include development, implementation, and maintenance and the regular evaluation of policies to validate and verify ongoing DLP coverage at all monitoring points is in place and effective.- Perform routine auditing of system configuration compliance with established build standards and verify changes are in accordance with change control management.- Implement configurations enforcing data policies and standards.- Serve as a technical consultant to the enterprise and lead research and prototyping of innovative technologies and products, as well as identify and manage risks for projects in active development.- Ensure the technology and architectural roadmap of engineering is properly aligned with, and supports, the product/business roadmap.- Promote and drive the implementation of a data security architecture that supports Engineering’s goals and deliverables, through strategy, design, requirements, and code.- Contribute to defining the cloud infrastructure redundancy maturity level and assist with planning/ implementation activities.- Explore and learn the latest cloud technologies to provide new capabilities and increase efficiency.- Develop threat modeling processes that analyze the Agency's ability to mitigate cyber-attacks across business and technology environments.- Develop cyber threat scenarios to enable risk management and the secure deployment of key organizational initiative.- Identify areas for potential attacks and systemic security issues as they relate to threats and vulnerabilities, including recommendations for enhancements or remediation.- Monitor the cyber threat environment to incorporate trends in potential attack activity.- Assist with other services as needed. This position does require onsite presence located at the Government workspace in Camp Springs, Maryland, but is also authorized for telework.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MD-Andrews AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 53039
Work Location US-DC-Washington
Modernization Logistician Looking for a professional role at a place you can have influence every day?  In the Modernization Logistician role, you will be a part of a dynamic team located in Washington, DC.  As part of this team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.  In this position, you will:- Apply scientific, and analytical disciplines to ensure that systems and platforms Modernization & Maintainability requirements are integrated with the system design, development, testing, and life cycle sustainment resulting in warfighting capabilities that function effectively. - Focus on identifying detection and correction of design deficiencies, weak parts, and workmanship defects that affect functionality are mitigated. - Provide acquisition logistics support for all systems (both in-service and new) in the areas of sustainment of warfighter capability. The Modernization Logistician is the primary customer contact for all activities, regularly meeting with and updating the customer on sustainment status and is the single point of contact on sourcing all parts for modernization as well as maintenance.  Need to be familiar with DoD supply chain for weapons systems support. - Route, process, and track submarine commitments and documents, including system Departures from Specification (DFSs) and Liaison Action Records (LARs) received from civilian and Fleet activities.- Liaison with other submarine maintenance, repair, and operational activities as necessary to research issues, analyze findings, and provide recommendations for corrective actions and improvement.- Provide technical support covering a wide variety of Team Submarine logistics issues, including overall supply chain for parts in weapons system support.- Support evaluation of parts for modernization and maintenance and understand wholistically providing solutions. Identify shelf material that can be utilized for support of modernization.- Participate in the systems engineering processes to influence design from its inception throughout the lifecycle, facilitating supportability to maximize the availability, maintainability effectiveness and capability of in-service submarines at the lowest Total Ownership Cost (TOC).- Provide subject matter expertise and programmatic support for Diminishing Manufacturing Sources and Material Shortages (DMSMS) and Obsolescence Management.- Review system and component level design development documents to provide engineering/sustainment/programmatic expertise and support. - Participate in Reliability, Availability and Maintainability (RAM) IPT, Reliability Control Board (RCB), Sustainment IPT, Reliability Centered Maintenance (RCM) workshops and provisioning conferences. - Provide subject matter expertise in one or more supportability considerations, including (but not limited to) Reliability, Availability, Maintainability, Supportability, Suitability, and Affordability requirements.- Develop, review, and provide supportability analysis including (but not limited to) Failure Modes and Effects Analysis (FMEA); Failure Modes, Effects, and Criticality Analysis (FMECA); System Engineering Plan (SEP), Reliability, Availability, Maintainability and Cost (RAM-C); Level of Repair Analysis (LORA); etc.- Review and assess programmatic documents including (but not limited to) Statements of Work (SOW), Contract Data Requirement Lists (CDRLs), Bills of Material (BOMs), Analysis of Alternatives (AoA), Class Maintenance Plan (CMP), Reliability, Availability, and Maintainability Plan (RAMP), Life Cycle Support Plan (LCSP), Sustainment Program Baselines (SPB), etc. - Conduct analyses of HM&E/NPES subsystem development plans, cost proposals, Logistics, and other technical documentation.- Interface with the ISEA/PARM/WFC/OEM to verify proper integration of Government/Contractor Furnished Equipment/Information (GFE/GFI) to verify proper integration of Logistician.     
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 53037
Work Location US-DC-Washington
Manual & Tech Support/Subsafe Design Review (SSDR) Looking for a professional role at a place you can have influence every day?  In the Manuel & Tech Support/SSDR role, you will be a part of a dynamic team located in Washington, DC.  As part of this team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco is actively seeking someone with engineering, scientific, and analytical skills to support Team Submarine in Manuals & Technical Support, which also includes support for Submarine Safety (SUBSAFE) Design Review (SSDR). The SUBSAFE Program is a quality assurance program designed to maintain the safety of its submarine fleet. The SSDR support contractor will be instrumental in coordinating communication with the technical community for continuous review of SUBSAFE systems, equipment, and requirements. In this role, you will:- Review engineering drawings (on-site, as required) and provide recommendations.- Review and develop analytical and technical input needed to evaluate documentation and development of briefs to ensure accurate, timely and essential information is provided to decision makers.- Prepare Unclassified and Classified briefs for audiences up to and including the Flag level.- Participate and/or coordinate specified Integrated Product Teams (IPTs).- Set high personal standards for performance/conduct.- Demonstrate ability to be a team player; work well with others; contribute positively to work/team environment while continually seeking ways to enhance contribution to the team.- Rely on limited experience and judgment to plan and accomplish goals. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 53067
Work Location US-OR-Salem
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Salem, OR! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $32.64per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OR-Salem
Telework
No - Teleworking not available for this position
ID 53029
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
JP-AP-Camp S D Butler
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 52999
Work Location US-AE-Kaiserslautern
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The ideal Lead Employment Navigator candidate would have excellent time management skills, able to work independently, able to respond to inquiries, and, if necessary, work remotely. The Lead Employment Navigator should have prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.- Assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support.- May work extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the office. - Reports to the Regional Manager.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
DE-Rhineland-Palatinate-Kaiserslautern
Telework
No - Teleworking not available for this position
ID 52996
Work Location US-AE-Baumholder
JOIN OUR TEAMto assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  The DOL VETS TAP program needs skilled and compassionate Employment Navigators who can assist military personnel in their transition to civilian occupations and provide individual counseling on the job search process. Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. The Employment Navigator reports to a Regional Manager.    In this role, you will:- Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans. - Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs. - Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm hand-overs.- Provide resume and cover letter advice.- Some travel may be required.Employment Navigators will also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers/State Workforce Agencies based on the Servicemember and/or spouse’s.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
DE-AE-Baumholder US Army
Telework
No - Teleworking not available for this position
ID 53040
Work Location US-VA-Herndon
Serco has a great opportunity for you to take a role as part of the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in Zone 2 across the Midwest. These positions are deployment based and must be willing and able to deploy anywhere in Zone 2.  The Senior-Level FEMA Consultant will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance. This position is contingent upon customer requirements and/or their approval. In these roles, you will provide expertise in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 53038
Work Location US-VA-Herndon
Serco has a great opportunity for you to take a role as part of the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in Zone 2 across the Midwest. These positions are deployment based and must be willing and able to deploy anywhere in Zone 2.  The Mid-Level FEMA Consultant will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by providing assistance to those effected by man-made and natural disasters. This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance. This position is contingent upon customer requirements and/or their approval. In these roles, you will provide expertise in the following Disciplines:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers-(Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geotechnical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturalists- Hydrologists- Industrial Hygienists- Managers-(Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 53044
Work Location US-VA-Chesapeake
Serco is looking for Advanced Mechanical Assemble to join a high-profile and challenging project supporting the US Navy. AdvancedMechanical Assemblers will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 3-5 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Newport News
Telework
No - Teleworking not available for this position
ID 53041
Work Location US-VA-Arlington
If you like high profile and challenging program management work supporting the Navy, then Serco has a great opportunity for you!  As a Navy Program Analyst, you will work on the forefront of the Surface Navy’s cutting-edge shipbuilding programs. You will be integrating advanced technology and new ship concepts into the Navy’s programming and budget process. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and join our team onsite in Arlington, VA. Serco supports the US Navy, which is responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, Cruisers, Destroyers, Frigates, Command ships, Patrol Craft, and Littoral Combat Ships (LCS).  We execute planning, preparation, and execution in support of this mission. We are responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, Cruisers, Destroyers, Frigates, Command ships, Patrol Craft, and Littoral Combat Ships (LCS).  In this role, you will: - Provide on-site support, strategic analysis, and integrated support for N96 in accordance with DoD program requirements management and acquisition oversight policies and strategies for LCS and Frigate Programs- Participate in requirements and acquisition processes involving Future Surface Combatant programs (manned and unmanned) to include Joint Capabilities Integration and Development System (JCIDS) processing and Planning, Programming, Budgeting and Execution (PPBE) management of the Navy Surface Combatant capabilities- Assist in the Analysis of Alternative processes, meetings, reporting and briefing requirements- Prepare white papers, concept papers, technical reports, meeting summaries, briefs, outlines, draft reports and publications and documentation to support Flag level technical and financial briefings/meetings and major milestone decisions- Attend and provide support to Integrated Product Teams (IPTs), Special Advisory Boards, and off sites- Maintain a strong relationship and open communication with the PEO Ships, PEO IWS, NAVSEA, Fleet Commands and related government activities and industries- Attend conferences as the N96 Navy representative on assigned programs as required- Review, develop, and update program specifications, guidance documents and technical documentation- Maintain daily liaison with Section Head and Branch leadership 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 53048
Work Location US-PA-N/A
JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources. In this role, you will:- Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.- Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Boston
Telework
No - Teleworking not available for this position
ID 53056
Work Location US-PA-Allentown
Join Serco as a Diesel Mechanic in Allentown, PA.  Schedule will be 2nd shift, 3:00-11:30pm Monday through Friday. Overtime eligible. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don’t want to miss this opportunity! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.Join our team who:- Have well-equipped and well-maintained shops with excellent physical security.- Develop relationships with customer operators who are respectful and professional.- Become a part of our customer’s family.- Trust and empower you to participate in all shop work decisions.- Have excellent diagnostic tools and technical resources available for every need.- Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.) In this role, you will:- Operate automotive & diesel vehicles and construction and material handling equipment.- Inspect, diagnose, and repair bucket truck and digger derrick hydraulic systems- Perform engine, electrical and drivability diagnostics/repair.- Perform PA state inspections and manufacturer recommended services.- Diagnose and repair aftertreatment systems.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.- This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Allentown
Telework
No - Teleworking not available for this position

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