Serco Inc.

Career Opportunities


Here are our current opportunities matching your search. Please click on job title to view additional information, where you can also access the direct link to apply.

Enter job search criteria / Perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 7 of 20

ID 46990
Work Location US-VA-Alexandria
Serco-NA has a new position to support our METS Business Unit at our Alexandria office location,  In this role you will report to the Sr. Service Delivery Manager of IT Service Delivery. Our  IT Service Delivery Manager (SDM) serves as the primary IT interface between Serco’s Maritime Engineering, Technology and Sustainment (METS) Business Unit and corporate IT department.  Specific to the METS business unit, the IT Service Delivery Manager provides oversight of technology delivery, issue/problem resolution, resolving availability issues, tracking service metrics, and ensuring IT related projects are delivered within scope and timeline.  Responsibilities also include ensuring that service agreements are met, establishing, and maintaining positive relationship with clients, managing conflict, establishing priorities, and finding creative ways to improve upon IT service delivery.  A great deal of project and O&M activity planning is necessary, to include recommendations for operational enhancements system maintenance, platform stability, Incident and Problem Management.  Additionally, this role is responsible for developing and reporting upon SLA metrics.  Key Skills and Activities in this role are:Service Management- Maintain high performing service support functions for IT Service Desk, IT Field Services (Desktop Support), VTC and VIP Support- Ensures the ITSM platform addresses the needs of all functional teams and end users- Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required- Champion’s service and support requirements in concert with IT Operations, for new projects and service offerings- Interfaces with all IT departments to ensure a strong understanding of projects and services is understood and appropriate staffing functions identified, and project priority established to deliver impacting service area and ensuring service impact is minimized and agreed upon- Accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity and strategic plans for all associated systems- Drives internal and third-party service review meetings covering performance, service improvements, quality and processesTechnical- Leads the Service Desk and Field Services teams to continually improve the end user computing environment and first call resolution- Manages the desktop computing environment to ensure that laptops, PC’s and other access devices are built and maintained to high standards of performance and security- Works with the appropriate IT Operations teams and BUs to evolve technology standards in alignment with the IT strategic and execution plansPerformance & Quality- Establish and socialize Service Level Objectives with the business and other IT departments- Socialize service impacts with the business- Meets with business unit program manager on a consistent basis- Makes recommendations for Service Improvement Plans and ensure actions are followed through to completion in a timely manner- Works with internal teams to ensure actions are taken and completed to protect and improve services- Provide regular and accurate management reporting on IT Service performance- An ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47025
Work Location US-TX-Irving
*WBB is now part of Serco Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In this role, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TX-Dallas
Telework
No - Teleworking not available for this position
ID 46912
Work Location CA-ON-St. Catharines
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Niagara
Telework
No - Teleworking not available for this position
ID 47040
Work Location US-WA-Gig Harbor
Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Tacoma Narrow, WA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include: - Reporting to the Area Manager.- Supervising- Scheduling- Overseeing and directing training for controllers. - Ensuring that all reporting requirements are met. - Ensuring all facility directives and Standard Operating Procedures (SOP) are followed. - Acting as a liaison with airport management and FAA at local levels.  Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $38.30 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Gig Harbor
Telework
No - Teleworking not available for this position
ID 47038
Work Location US-WA-Gig Harbor
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Tacoma Narrows, WA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $34.82 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Gig Harbor
Telework
No - Teleworking not available for this position
ID 34513
Work Location US-VA-Virginia Beach
Serco’s logistics business is expanding with multiple opportunities for employment in the areas of supply support, inventory management, and logistics management support contracts, along with a strong pipeline of opportunities in this growing market.For qualified candidates interested in an opportunity to be a part of the Navy Fleet Logistics community with opportunities to advance within a leading company supporting DoD, Serco offers various regional training programs, the support and resources to do your job to your best ability, and a team environment with colleagues who care for and support each other to those who take an active role in helping the company meet its obligations to its customers. In addition, Serco is committed to hiring two thirds of future leaders from within.- Manage IUSS warehousing functions associated with shipping & receiving, packing, and handling.- Operate associated material handling equipment.- Operate organic and leased transportation assets.- Manage the Electro Static Discharge (ESD) handling & training programs.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Virginia Beach
Telework
No - Teleworking not available for this position
ID 46961
Work Location CA-ON-Sarnia
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sarnia
Telework
No - Teleworking not available for this position
ID 46960
Work Location CA-ON-Sarnia
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices. You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sarnia
Telework
No - Teleworking not available for this position
ID 40319
Work Location CA-ON-Brampton
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Brampton
Telework
No - Teleworking not available for this position
ID 46970
Work Location US-OH-Beavercreek
The Program Manager position supports the Positioning, Navigation, and Timing (PNT) Program Office (PNT PO) with ongoing modernization, development, and sustainment of a variety of GPS receivers and user equipment to meet existing DoD / civil mandates and DoD / national-level priorities. You will be working onsite at the government program office at Wright-Patterson AFB, OH. Duties to include, but are not limited to the following:- Supporting the identification, documentation, and implementation of acquisition and sustainment related activities to plan, develop and implement program strategies, milestone preparation and documentation of these activities in program briefs and reports- Support the overall project lead and provide support to Integrated Product Teams, conferences, and meetings- Potential for liaison work with other AFLCMC Program Offices, and operational unitsThis position will be responsible for providing acquisition management support services to ensure the delivery of acquisition services in support of the customer’s mission.  Services include some or all of the following: - Develop new approaches to problems encountered and support the management of acquisition strategies for assigned projects, as directed by the project lead- Evaluate program and mission requirements to establish detailed objectives and integrate these activities with other program and functional elements within the program office and outside organizations- Implement plans by preparing and reviewing program documents, including detailed acquisition plans, development and production schedules, engineering change proposals, and design studies- Perform contractor-designated activities for assigned projects and identify problem areas for further study and evaluation- Assist with defending the program position at program reviews, conferences, and other functions by providing higher level management with status and decision information on assigned programs/projects
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 46974
Work Location US-VA-Herndon
Serco-NA is continuing to grow and we have immediate need for a Subcontracts Administrator to join our Procurement team in Herndon, VA. Serco NA spends approximately $600M with third party suppliers and subcontractors every year. Procurement is responsible for managing all third party supplier arrangements including sourcing, contracting and contract lifecycle management to deliver competitive advantage to Serco. We support the business by proactively understanding business requirements and providing innovative solutions from the supply market throughout the business lifecycle that reduce cost, improve service and quality and protect the business from risk. Conduct procurement transactions for federal and commercial goods and services of varying dollar value and complexity.  Additionally, regularly applies the principles of subcontract administration including the Federal Acquisition Regulations and Serco Procurement compliance standards and requirements, to the overall procure-to-pay processes.  In this role you will have autonomy in completing transactions and will require limited supervision on more complex assignments In this role you will; - Be responsible for preparing CPSR compliant RFP/Q packages for procurement requirements of varying complexity and support a diverse group of internal customers (IT, Operations, Facilities). Assess procurement actions and select the most effective, efficient procurement approach while maintaining compliance with Serco’s Procurement Manual.- Source and issue competitive and sole/single source solicitations for a mix of products and services and serve as the primary point of contact for bidding suppliers.- Use knowledge of contract types and the Federal Acquisition Regulations (FAR) to assess risk and determine the appropriate contract type for each purchase. Assess Serco’s Prime Contract awards to determine subcontract flow down requirements and provide regulatory guidance to Serco team and suppliers.- Evaluate proposals for products and services, or both, under limited supervision. Employ various price analysis methodologies to support diverse projects and functional areas.- Establish appropriate evaluation criteria in best-value solicitations. - Fully administer subcontract and purchase order agreements from cradle-to-grave for multiple supplier types across a range of programs. 
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47014
Work Location US-DC-Washington
Intermediate Public Affairs Analyst If you love high profile and challenging projects Serco has a great opportunity for you!  You will be on a dynamic team located on our client’s site at the Pentagon.   Bring your expertise and collaborative skills to make an impact towards our military defense. You will be part of a team that works closely with the customer and other Serco teams to create quality service and outcomes.   The team has been recognized by the industry for their outstanding contributions to the contract and program.In this role, you will:- Conduct strategic communication functions in support of the Director, Strategic Communications, ensuring communication activities comply with legal and regulatory requirements and meet customer needs.- Research, draft, coordinate, produce, and review communication products such as, web-based content, news and op-ed articles, news releases, talking points, fact sheets, briefings, speeches, newsletters, social media content and other materials.- Share knowledge of the organization's operations and functions sufficient to communicate accurate information. Modifies standard methods and adapts approaches in developing new information materials aimed at enhancing the understanding of technical programs.- Tailor messages to serve the needs of different audiences, including employees, clients, media, social media, students, industry participants, and community organizations, and ensuring messaging is in coordination with the overall strategic communications plans for the organization.- Work closely with leadership, including coordination with the Office of Secretary of Defense Public Affairs, on the release of information through products such as: press releases, talking points, Qs and As, and statements; visual, Web-based, and multimedia products; and video materials.- Provide recommendations on acceptance, deconfliction, and priority of speaking engagements/events in close coordination with the Public Affairs specialist, executive administrative support staff, and government personnel.- Identify potential problems or areas of friction and advises Director, Strategic Communications concerning the causes of the problems and suggested methods for resolving them.- Perform special assignments and participates in special projects and initiatives with responsibility for researching, planning, executing, and/or evaluating complex public affairs operations, programs, and policies which affect a variety of functional areas.- The ability to curate daily news clips that highlight areas of interest in research and development.- Possess the skill in dealing with others in a work relationship to present information and to accomplish a given purpose.- Can communicate effectively, both orally and in writing; and plan and organize work and meet deadlines.     
Category
Communications/Public Relations
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 46978
Work Location US-OH-Dayton
JOB DESCRIPTION AND RESPONSIBILITIES: The Senior Cost Analyst will be a provide cost estimating and analysis support to a variety of ongoing project teams as part of WBB’s highly qualified interdisciplinary team of consultants. The Senior Cost Analyst will be expected to support a wide variety of analytical projects including working for and with a variety of DoD, Federal, and corporate customers. The Analyst will interface with customers on a regular basis to develop project requirements, collaborate and work on integrated teams, and to brief, defend, and support project results. Must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. The Senior Cost Analyst will develop cost estimates and models to support a wide range of end products to include, but not limited to:- Product Support Business Case Analysis (PSBCA)- Cost Benefit Analysis (CBA)- Analysis of Alternatives (AoA)- Life Cycle Cost Estimates- Total Ownership Cost (TOC) Analysis- Cost Analysis Requirements Document (CARD)- Acquisition Milestone Support- Develop, present and defend cost estimates through various cost agencies (i.e. Air Force Cost Analysis Agency), in addition to project customers- Provide objective cost/financial analysis, insight, and recommendations to customers- Participate in and/or lead collaborative working groups among a variety of government and industry organizations
Category
Finance
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Full Time Teleworking for this position
ID 46977
Work Location US-VA-Arlington
The US Navy headquarters staff at the Pentagon, known as OPNAV, supports the Chief of Naval Operations in his mission to support the war-fighter by setting requirements, budgeting resources, and managing programs for many different Navy programs. The Surface Warfare Directorate, OPNAV N96, fulfills these tasks for some of the nation’s most important defense programs. The candidate will provide on-site support, strategic analysis, and integrated and coordinated support for N96D Manpower Branch in accordance with DoD program requirements management and acquisition oversight policies and strategies. Specific tasks to include, but not limited to:• Assist in analyzing and development of manpower requirements of platforms, systems, and equipment to include documentation of requirements in the Total Force Manpower Management   System (TFMMS), Program Budget Information System (PBIS) and the Intelligent Workbook (IW)• Participate in Crew Sequencing Phasing Plan (CSPP) and Ship Manpower Document studies• Assist in the development of proposals for Program Objective Memorandum (POM) budget cycles. Identify, integrate and coordinate emerging and/or derived requirements into the POM     cycle via management of Navy manpower management programs and PBIS databases as required• Assist in preparing white papers, concept papers, MOAs, impact statements, technical reports, meeting summaries briefs, outlines, draft reports, publications, test results, and           documentation to support Flag level technical and financial briefings/meetings and major milestone decisions for shipboard systems• Perform trade-off studies and assessments. Assist and participate in feasibility, rough order of magnitude, and concept studies for manpower analysis efforts• Provide background for responses to Congressional, DoD, other Government agency or industry inquiries to include researching policy/procedures and providing back up analysis for       manpower issues• Provide current and developmental programmatic assistance, review and comment on Manpower, Personnel and Personnel requirements documents and training proposals to ensure       proper formulation of training and manning plans for the operation, maintenance and employment of surface warfare documents, including:­ - Training Planning Process Methodology Analyses ­- Navy Training System Plans­ - Training Project Plans­ - Crew Scheduling Phasing Plans­ - Preliminary Ship Manpower Documents/Ship Manpower Documents (PSMD/SMD)­ - Surface Warfare Navy Enlisted Classification Requests­ - Surface Warfare Occupational Standards Reviews­ - Surface & Expeditionary Warfare Training Plan (SEWTP)­ - Fleet Training Wholeness Plans (FTWP)• Maintain daily liaison with OPNAV N96’s Division and Branch chain of command and Senior Leadership• Maintain a strong relationship and open communication with Program Offices, Surface Learning Centers, Type Commanders and related government activities and industries under         contract to the Program Offices and learning centers 
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46984
Work Location US-VA-Harrisonburg
Serco IP Services, part of Serco North America, is seeking a Knowledge & Business Process Specialist for Intellectual Property Services (IPS) and Records Services (RS) who supports multiple patent processing lines of business. The Knowledge & Business Process Specialist will be involved in planning, implementing, evaluating, maintaining, and continuously enhancing a variety of knowledge management projects, programs, tools, and processes. The ideal candidate would operate effectively independently within a cooperative team environment. This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in a hybrid/remote work environment based in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. In this Knowledge & Business Process Specialist role, you will:- Work collaboratively with diverse stakeholders as a champion for program-wide knowledge sharing so that expertise and institutional knowledge is shared effectively.- Work with subject matter experts within the organization to gather process information and/or requirements.- Contribute to the analysis, design, planning, implementation, maintenance and evaluation of knowledge management projects, programs, tools, and processes.- Effectively integrate such projects in the overall organization- Create, maintain, plan, and organize documentation- Serve as a member of the Security team to plan and lead projects that organize the activities of IT and other contributors; communicate effectively with the customer; ensure government-required documentation is properly maintained; participate in on-going Security team activities culminating in an annual security audit- Work collaboratively with program management, Team Leads, and staff to instill and enhance effective knowledge sharing and knowledge management practices in Program operations; lead and manage projects; provide analysis and support to process owners- Work with the Quality Department to provide effective analysis of quality feedback that identifies trends and ensures effective capture and transmission of lessons learned- Meet with staff advisory boards and focus groups to ensure initiatives are addressing user needs- Work with Training staff to ensure effective curricula and reference material
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47027
Work Location US-VA-Herndon
Serco is Hiring Financial Analyst’s to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. This position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. This position is deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review applicant labor policies, pay rates, and fringe benefit information- Review timesheets and employee work logs- Make recommendations and preparing plans, procedures, and directives relating to FEMA's FinancialManagement System and related financial management functions.- Analyze invoices, construction bids, and other supporting documentation for construction costs.- Provide financial analysis and consulting services in support of the Public Assistance Division’sCommunity Disaster Loan Program. - Meet with local governmental officials with the purpose of evaluating the local governments’ eligibility for a Community Disaster Loan(s)- Assist the local governments with their Community Disaster Loan application(s); making recommendations on Community Disaster Loan amounts; requesting yearly financial audit files and supporting documentation from each active loan applicant- Provide governmental accounting expertise to perform financial evaluations and make recommendations on disbursement of funds based on eligibility regulations- Evaluate the local governments’ financial conditions and making recommendations to FEMA regarding Community Disaster Loan cancellation amounts; supporting FEMA’s pre-cancellation activities, which include outreach and planning- Work with FEMA and local governments on financial reconciliation; providing support on appeal activities to include research, analyses, cost estimation, review, writing decision paper and providing recommendations based upon historical data; and generating visual and written reports and briefings for reporting, tracking, performance monitoring, and other related purpose.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Alexandria
Telework
No - Teleworking not available for this position
ID 46651
Work Location US-AL-Huntsville
Serco provides logistics sustainment and contingency support to IF/RCO both OCONUS (Afghanistan, Iraq, Kuwait & Syria) and CONUS (Redstone Arsenal, Yuma Proving Ground, Fort Sill, OK & Fort Campbell, KY) by maintaining satellite networks, conducting logistics database administration, life-cycle management of supplies and reset services. This Logistics Analyst position is multi-functional and includes components in logistics database entry and management as well as physical warehousing, shipping, and receiving. The position requires relevant experience in the inventory and supply management of equipment and systems throughout the supply chain. A qualified applicant will become part of our Huntsville, AL based logistics team supporting multiple government customers in Supply Chain Management, Inventory Control and Total Asset Visibility, including shipping and receiving, configuration management, distribution management, training, property accountability, and equipment disposition. You will be part of a 33-member team that works closely with the customer and other Serco teams to deliver quality logistics support to IF/RCO in Huntsville, AL.  
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46986
Work Location US-CA-San Diego
If you love high profile and challenging programming projects supporting the US Navy - Serco has a great opportunity for you! This Senior Software Engineer will be on a dynamic team, building machine learning systems at our San Diego, California location.  Bring your expertise and collaborative skills to make an impact on how our sailors work with leading edge technologies.   Serco’s Machine Learning Sector develops a wide range of capabilities addressing our customer’s challenges which include data integration and fusion, representing expert knowledge for machines to use, and leveraging complex data sources to optimize workflows. You will be part of a 5-7-member team that works closely with our ONR customer and other teams to deliver innovative systems to the sailors. We are seeking a Senior Software Engineer experienced in developing, integrating, deploying, and testing advanced analytics in military environments. In this role, you will: - Design, create and modify software written in Java and/or Python- Package and deliver software for a Linux environment using standard DevOps principles  - Support modeling, integration, and testing of machine learning algorithms in a classified military environment- Collaborate with co-workers, leadership, and clients to understand client problems, identify solutions, and demonstrate software solutions- Participate in internal and client-defined agile software development processes- Write technical software documentation and explain software design and implementation to co-workers, clients, and partners- Mentor co-workers on software engineering and security principles
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47011
Work Location US-PA-Pittsburgh
*WBB is now part of Serco Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In this role, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-PA-Pittsburgh
Telework
No - Teleworking not available for this position
ID 47030
Work Location US-MA-Ludlow
Shipping/Receiving/Inventory – Logistics – Ludlow, MA If you can multi-task, have an eye for details, and want to support the US Military - Serco has the job for you! Your role as a Shipping/Receiving/Inventory – Logistics on Serco's team will ensure adequate inventory of materials and products in accord with inventory cycles and organizational philosophy. Serco is seeking an experienced Shipping/Receiving/Inventory – Logistics to support our Ludlow, MA location. Under the contract, Serco provides life cycle management, integration, acquisition, and technical support for US Military and other US contracts around the world. The Shipping/Receiving/Inventory – Logistics, ensures mission essential items are shipped, received, tracked, and inventoried.  This position is responsible for issuing items from and receiving items into Costpoint, properly inventorying, preparing items for shipment, and arranging/ coordinating overseas shipments ensuring export controls compliance requirements are met.  In this role you will: - Support clients with gathering, tracking, and filing inventory records, reporting on use of materials, and monitoring client orders. - Have knowledge of commonly used concepts, practices, and procedures within the logistics field.- Rely on instructions and pre-established guidelines to perform the functions of the job while working under limited supervision. - Identify inventory discrepancies and provide suggestions on corrective actions.- Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Receiving duties typically involve the following: Verifying the correctness of incoming shipments by comparing items and quantities unloaded against bills of lading, invoices, manifests, storage receipts, or other records; checking for damaged goods; insuring that goods are appropriately identified for routing to departments within the establishment; preparing and keeping records of goods received.
Category
Logistics
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Ludlow
Telework
No - Teleworking not available for this position
ID 46983
Work Location US-VA-Harrisonburg
Serco IP Services, part of Serco North America, is seeking a Business Analyst for Intellectual Property Services (IPS) and Records Services (RS) who supports multiple patent processing lines of business. The Business Analyst will gather information from users, developers, and other stakeholders to document software feature requests and proposed software functionality, ensuring effective communication across stakeholder groups so that the end product meets user needs. The ideal candidate would operate effectively independently within a cooperative team environment. This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in a hybrid/remote work environment based in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. In this Business Analyst role, you will:- Work both independently and collaboratively with Trainers and other stakeholders to develop user documentation and training that ensures users understand changes to patent processing software they rely on for their daily work. - Maintain manuals, policy documents, training materials and similar content so that it consistently reflects current features, policies, and best practices.- Write standardized material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures.- Acquire an understanding of the work performed by various end users to understand how software functions to support specific work activities and overall business needs- Engage multiple stakeholders, recognize different perspectives- Prepare written descriptions and visualizations of requested software features- Represent users in discussing desired software functionality with developers, correct assumptions of developers and users- Test software prototypes for expected functionality; provide clear written and verbal descriptions of observed issues to developers- Create user guides and related documentation to support new software releases- Prepare and maintain policy and process documents to support other areas of the organization- Conduct training and work with Training staff to ensure effective curricula
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 39345
Work Location US-VA-Alexandria
Combat Systems Lead Cybersecurity Engineer - SME If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Information Assurance Analyst will assist a Combat Systems Test and Evaluation (T&E) Navy Program Office related to the program’s ship system Information Assurance (IA) accreditation. This position will assist the Combat Systems Test and Trials Branch Head and the Cyber/IA Systems Analyst Lead with all actions required to ensure systems achieve and maintain Authority to Operate (ATO).  In this position, you will be involved in T&E pillar of cybersecurity, with the ability to do governance / RMF tasks, implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines, and procedures as well as conducting vulnerability audits and assessments. In this role, you will:               - Assist the Cyber/IA Systems Lead Analyst in the coordination of DDG 51 Flight (FLT) III specific cybersecurity meetings, planning, and execution to include, but not limited to: coordinating FLT III Developmental Test and Operational Test (DT&OT) Cyber Testing; conducting quarterly T&E Cybersecurity Working Group (WG) meetings or Integrated Product Teams (IPT)s; and refining the overall test strategy for DDG platforms.- Develop required acquisition documentations, metrics, briefs and conduct risk assessments and mitigations.- Assist in the coordination of DDG 51 FLT III specific cybersecurity meetings, planning, and execution to include, but not limited to:- Coordinate FLT III DT and OT Cyber T&E Testing- Conduct quarterly Cybersecurity Working Group (WG) meetings or Integrated Product Teams (IPT)s - Refining the overall test strategy for the platform- Develop required acquisition documentations, metrics, and briefs - Conduct T&E risk assessments and mitigations- Serve as a member of the Configuration Control Board (CCB) as required- Maintain and improve a cybersecurity program that identifies architecture, requirements, objectives and policies, and processes and procedure.- Support combat systems cybersecurity oversight for coordinating security measures including analysis, periodic testing, evaluation, verification, assessment and authorization, and review of information system (IS) installations at the appropriate classification level- Ensure the development, review, endorsement and maintenance of assessment and authorization documentation are in accordance with DoD Instruction, T&E planning Risk Management Framework (RMF) for DoD Information Technology and current Navy Security Control Assessor Authority and Navy Authorizing Official guidance. 
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 40256
Work Location US-CO-Peterson AFB
Engineering Tech II  This cleared Engineering Tech II position will be supporting the buildup and modernization of facilities across Colorado Springs. You will bepart of a team that works closely with the customer and other Serco teams to deliver quality systems.The Engineering Technician II works on a team supporting structured cabling installations. Performs standardized or prescribed assignments involving a sequence of related operations. Follows standard work methods on recurring assignments but receives explicit instructions on unfamiliar assignments; technical adequacy of routine work is reviewed on completion; non-routine work may also be reviewed in progress.In this role you will be working in clearance required facilities:• Contribute in all phases of the infrastructure installation or upgrade• Pulling and dressing of Category and Fiber Optic cabling• Installation of racks, cable conveyance, and all peripheral equipment• Rack and Stacking of equipment in racks• Termination of copper cable up to CAT6A and SM/MM Fiber single strand to MPO/MTP• Testing and recording of all cables• Installation of Audio Visual (AV) systems equipment and cabling
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Peterson AFB
Telework
No - Teleworking not available for this position
ID 47015
Work Location US-CA-San Diego
Electrical Tradesman - San Diego, CA Serco is looking for Electrical Tradesman to join a high-profile and challenging project supporting the US Navy.  Electrical Tradesman will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. This position will be based in San Diego, CA.               You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 40320
Work Location CA-ON-Stoney Creek
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Stoney Creek
Telework
No - Teleworking not available for this position
ID 46944
Work Location US-VA-Alexandria
If you love engaging with high profile and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! This financial management analyst position will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense at the Pentagon and Mark Center officers in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Customer and Mission: Serco has engineering and program management contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (USD (R&E)). Our subject matter experts shape program engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; Joint requirements development; and inform acquisition milestones and modernization investment decisions. Team and Management Information: You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.In this position you will:- Support DoD Planning, Programming, Budgeting, and Execution (PPBE) activities that include the development of the Program Objective Memorandum (POM) for assigned projects as well as Program and Budget Reviews (PBR) - Create and process funding documents; and monitor and report the financial execution.- Articulate the impacts of funding change on programs for senior leaders and decision makers Develop briefings and justifications for Unfunded Requirements (UFRs)
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47024
Work Location US-VA-Herndon
Serco is Hiring Water Quality Specialists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Water Quality Specialists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conduct site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - Conduct environmental assessments and environmental impact statements- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 47023
Work Location US-VA-Herndon
Serco is Hiring Industrial Hygienist to perform Site Inspections in support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Baton Rouge
Telework
No - Teleworking not available for this position
ID 47022
Work Location US-VA-Herndon
Serco is Hiring Hydrologists to perform Site Inspections in support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Alexandria
Telework
No - Teleworking not available for this position
ID 47021
Work Location US-VA-Herndon
Serco is Hiring Hydraulic Engineering Site Inspectors to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Structural Engineering Site Inspectors will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters.These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 47016
Work Location US-VA-Herndon
Serco is Hiring Graphic Artists to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Graphic Artists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters.These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Assist in the development of PA Program guidance documents and tools when needed. - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction. - Provide technical, technical editing, graphic development, and formatting for PA documents.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 47020
Work Location US-VA-Herndon
Serco is Hiring Horticulturists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Horticulturists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conducting site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - This may include conducting environmental assessments and environmental impact statements- Reviewing and analyzing professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 47019
Work Location US-VA-Herndon
Serco is Hiring Historic Architects to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Historic Architects will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing/able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval In this role, you will:- Conduct site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - Conduct environmental assessments and environmental impact statements- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, you will testify as an expert witness on FEMA’s behalf.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 47018
Work Location US-VA-Herndon
Serco is Hiring Health Scientists to perform Site Inspections in support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing/able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, you will testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Barksdale
Telework
No - Teleworking not available for this position
ID 47017
Work Location US-VA-Herndon
Serco is Hiring Engineering Technician Site Inspectors to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Engineering Technician Site Inspectors will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Alexandria
Telework
No - Teleworking not available for this position
ID 47012
Work Location US-WA-Joint Base Lewis-McChord
Serco is a dynamic, progressive company that values teamwork and mutual support. Our U.S. Marine  Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment. All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving USMCR. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46982
Work Location US-VA-Harrisonburg
The Training Specialist for Intellectual Property Services (IPS) and Records Services (RS) supports multiple patent processing lines of business.  The Training Specialist will develop curriculum for technical experts in patent-related analysis, classification, search, and editorial processes, as well as associated best methods and support tools.  The Training Specialist will assess learning needs, design instruction, develop content, implement training programs, and evaluate training effectiveness. The Training Specialist will work within a small team of dedicated Training and Knowledge Management professionals in Harrisonburg VA. The ideal candidate would operate effectively independently within a cooperative team environment. This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in a hybrid/remote work environment based in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. Essential Duties and Responsibilities- Designs and develops training programs and materials; evaluates existing training for effectiveness; integrates updates to maintain core training curricula- Works with other Trainers and technical experts to develop update and targeted training- Assists in the on-going assessment of individual, team, and program training needs- Provides individual and small group coaching directed toward assisting learners achieve greater proficiency, including the accuracy and speed with which they are able to process work assignments- Supports and promotes a variety of learning feedback loops and knowledge management processes, including the evaluation of error feedback for training and learning implications
Category
Training
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46843
Work Location US-CA-Ramona
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Ramona, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned The rate of pay for this position is $34.52 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Ramona
Telework
No - Teleworking not available for this position
ID 46839
Work Location US-CA-Chico
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Chico, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $33.97 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Chico
Telework
No - Teleworking not available for this position
ID 39523
Work Location US-VA-Arlington
MK 46 Gun Weapon System (GWS) Acquisition Systems Engineer If you are an experienced defense acquisition professional with technical knowledge of the Mk 46 Gun Weapon System (GWS), Serco has a great opportunity for you! Support the development, production, fielding, upgrade, and lifecycle sustainment of the Navy’s premier remotely operated Naval gun system in support of the Navy program management office customer in Arlington, VA. You will be part of an integrated government and industry technical and acquisition team and make a vital contribution to our national defense by supporting the acquisition of critical capability for our surface Navy and Coast Guard. In this role you will:- Apply knowledge and experience in acquisition program management to the Mk 46 GWS program throughout its life cycle. Use your mastery of the acquisition process in areas including acquisition policy, acquisition streamlining, and rapid acquisition.- Use advanced technical concepts and techniques to support the Mk 46 project team in the development of technical products. Perform systems engineering work in design, evaluation, planning, testing and operation in support of system development.- Support critical processes and functions such as Weapon Systems Safety, modeling and simulation, cybersecurity/Risk Management Framework (RMF), and the Systems Engineering “V”.- Learn and apply advanced concepts such as Model-Based Systems Engineering (MBSE), digital and virtual twins, data analytics, etc. in lowering cost, reducing acquisition timelines, and rapidly increasing capability delivered to the Sailor.- Use your expertise in the Mk 46 GWS or other related gun systems to provide SW development and financial management experience to the program office. Support program office tasks related to gun system production, upgrade, test and evaluation, and sustainment working with Naval field activities, the manufacturer, labs, and Fleet support organizations. 
Category
Military Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 46991
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the USAFCENT - Serco has a great opportunity for you! This Client Support Admin USAFCENT A1 is a challenging, exciting position working as part of a dynamic Serco team supporting United States Air Force Central Command customer resolving real world/real-time tasks in our Shaw AFB, SC location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT A1 in this high visibility position which supports their defense work, ensures the safety of the airmen, and allows them to perform their missions successfully. Visit these links for more information about how Serco supports AFCENT https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=AFCENT&searchRelation=keyword_all and our Veterans https://www.serco.com/na/careers/veterans-at-serco.) You will be part of a dynamic Information Technology focused team that works closely with the customer and other Serco teams. The team has been recognized by the USAFCENT and the industry for their outstanding contributions to the contract and program. In this role as a Client Support Admin USAFCENT A1, you will:- Be responsible for researching, managing, and troubleshooting all computer systems, printers, scanners, and software, and information technology equipment assigned to USAFCENT A1 work centers.- Be responsible to A1 to install, configure, and maintain computer systems and peripherals on a Local Area Network. - Set up hardware and install and configure software and drivers and assist with troubleshooting computer or system failures and restore to functionality.- Review organization’s needs for computer resources on an annual basis to ensure systems remain relevant.- Promote user awareness concerning unauthorized or illegal use of computer hardware and software in support of OPSEC and COMSEC.- Reset CAC and PKI.- Offer technical expertise and support to users on how to operate systems.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 46980
Work Location US-VA-Harrisonburg
Serco IP Services, part of Serco North America, is seeking a Technical Trainer for Intellectual Property Services (IPS) and Records Services (RS) who supports multiple patent processing lines of business. The Technical Trainer will refine and deliver curriculum for technical experts in patent-related analysis, classification, search, and editorial processes, as well as associated best methods and support tools. The Technical Trainer will work within a small team of dedicated Training and Knowledge Management professionals in Harrisonburg VA. The ideal candidate would operate effectively independently within a cooperative team environment. This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in a hybrid/remote work environment based in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia.  In this Technical Trainer role, you will have:- To assess learning needs, design instruction, develop content, implement training programs, and evaluate training effectiveness.- Training support (50-90%)- Assists with developing training programs and materials; evaluates existing training for effectiveness; integrates updates to maintain core training curricula- Works with other Trainers and technical experts to develop update and targeted training- Assists in the on-going assessment of individual, team, and program training needs- Provides individual and small group coaching directed toward assisting learners achieve greater proficiency, including the accuracy and speed with which they are able to process work assignments- Supports and promotes a variety of learning feedback loops and knowledge management processes, including the evaluation of error feedback for training and learning implications- Classification support (0-50%)- Provides classification or reclassification support to Tech Centers- Knowledge Management support (0-30%)- Maintains and organizes job aids, reference materials, and other knowledge management products and processSecurity Clearance: Applicant selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. EOE M/F/D/V-  
Category
Training
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47007
Work Location US-VA-Herndon
Serco is Hiring Commercial Construction Site Inspectors to support the Federal Emergency Management Agency (FEMA) Public Assistance recovery initiatives in Zone 2 across the Midwest. The Site Inspectors will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Chantilly
Telework
No - Teleworking not available for this position
ID 47006
Work Location US-VA-Herndon
Serco is Hiring Commercial Construction Managers to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Commercial Construction Managers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Be responsible for facilitating and coordinating the delivery of the Public Assistance grant funding while coordinating the Applicants recovery priorities.- Facilitate and coordinate the accurate delivery of grant funding.- Coordinate the Applicant’s recovery priorities.- Participate in site inspections.- Provide strong customer service to the Applicant through the entire delivery process, from the Exploratory Call to the Recovery Transition Meeting. - Assist in identifying the eligibility of special considerations concerns that could delay grant development. - Act as the primary point of contact to Applicant’s in all phases of the delivery model. - Manage the Grant Delivery process for an average amount of eight (8) individual applicants simultaneously. The number of applicants can vary from approximately 1 to 15 depending on the number of projects and complexity of projects that an applicant claims. - Ensure program delivery in a timely professional, customer-centric manner that meets all assigned Applicant’s recovery priorities.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 47001
Work Location US-VA-Herndon
Serco has hundreds of job opportunities available in Zone 2 one of the most active zones in the country ­to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives. PA TAC IV will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will have experience in the following areas:- Accountants- Appraisers (Commercial experience)- Archaeologists- Architectural Historian- Biologists- Commercial Property Insurance Specialists- Construction Inspectors- CPA’s- Database Developers- Ecologists- Engineers- (Architect or Civil or Coastal or Electrical or Mechanical or Sanitary or Soil/Geo-technical or Structural or Technician)- Environmental Planners- Estimators- Financial Analysts- Floodplain Managers-Certified- General Planners- Geologists- Graphic Artists- Health Scientists- Historic Architects- Horticulturists- Hydrologists- Industrial Hygienists- Managers- (Project or Construction) - Technical Writers- Water Quality Specialists- Wetlands Specialists 
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 46996
Work Location US-VA-Herndon
Serco is Hiring Commercial ConstructionProject  Managers to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Commercial Construction Project Managers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Be responsible for facilitating and coordinating the delivery of the Public Assistance grant funding while coordinating the Applicants recovery priorities.- Facilitate and coordinate the accurate delivery of grant funding.- Coordinate the Applicant’s recovery priorities.- Participate in site inspections.- Provide strong customer service to the Applicant through the entire delivery process, from the Exploratory Call to the Recovery Transition Meeting. - Assist in identifying the eligibility of special considerations concerns that could delay grant development. - Act as the primary point of contact to Applicant’s in all phases of the delivery model. - Manage the Grant Delivery process for an average amount of eight (8) individual applicants simultaneously. The number of applicants can vary from approximately 1 to 15 depending on the number of projects and complexity of projects that an applicant claims. - Ensure program delivery in a timely professional, customer-centric manner that meets all assigned Applicant’s recovery priorities.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 47005
Work Location US-VA-Herndon
Serco is Hiring Estimators with commercial construction experience to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. This position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Develop cost estimates for infrastructure projects- Evaluate applicant-provided cost claims for reasonableness- Review information provided and identifying additional information needed- Research, review, and update equipment rates used in reimbursing applicants for the use of applicantowned equipment while performing eligible work- Develop and validate the Scope of Work (SOW) and Cost Estimate for to-be-completed work based onSite Inspection Reports (SIR)- Provide Damage Descriptions and Dimensions (DDD)- Enter projects into the Grants Manager (GM) system and ensuring the developed DDD, SOW, and costare consistent with each other and adequately supported by source documentation.- Utilize standard sampling methodology to verify projects.- Document the requirements necessary to complete the project in a Request for Information (RFI) whileworking with the PDMG and the Task Force Lead to resolve outstanding requests- Perform peer reviews of projects formulated by other team members
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Bossier City
Telework
No - Teleworking not available for this position
ID 47004
Work Location US-VA-Herndon
Serco is Hiring Appraisers with commercial experience to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. This position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based and must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Develop cost estimates for infrastructure projects- Evaluate applicant-provided cost claims for reasonableness- Review information provided and identifying additional information needed- Research, review, and update equipment rates used in reimbursing applicants for the use of applicantowned equipment while performing eligible work- Develop and validate the Scope of Work (SOW), Cost Estimate for to-be-completed work based onSite Inspection Reports (SIR) and provided Damage Descriptions and Dimensions (DDD)- Enter projects into the Grants Manager (GM) system and ensuring the developed DDD, SOW, and costare consistent with each other and adequately supported by source documentation.- Utilize standard sampling methodology to verify projects.- Document the requirements necessary to complete the project in a Request for Information (RFI) whileworking with the PDMG and the Task Force Lead to resolve outstanding requests- Perform peer reviews of projects formulated by other team members- Verify legal descriptions in public records- Inspect new, existing, and damaged property, to include all parts of the structures taking into considerationcondition, design, construction, and land value- Photograph interior and exterior and all areas of the property- Use comparable and other means to determine value- Prepare detailed appraisal reports and presenting them to PA and FEMA
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Lake Charles
Telework
No - Teleworking not available for this position
ID 47003
Work Location US-VA-Herndon
Serco is Hiring Coastal Engineering Site Inspectors to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, you will testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Baton Rouge
Telework
No - Teleworking not available for this position
ID 47000
Work Location US-VA-Herndon
Serco is Hiring Biologists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Biologists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conduct site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - Conduct environmental assessments and environmental impact statements- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, you will testify as an expert witness on FEMA’s behalf.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-
Telework
No - Teleworking not available for this position

New to Serco?