Serco Inc.

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Search Results Page 8 of 19

ID 51449
Work Location US-VA-Herndon
Serco is Hiring General Planners to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The General Planners will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters.These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Assist in the development of PA Program guidance documents and tools when needed. - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction. - Provide technical, technical editing, graphic development, and formatting for PA documents.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 51448
Work Location US-VA-Herndon
Serco is Hiring Graphic Artists to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Graphic Artists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters.These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Assist in the development of PA Program guidance documents and tools when needed. - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction. - Provide technical, technical editing, graphic development, and formatting for PA documents.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 51447
Work Location US-VA-Herndon
Serco is Hiring Technical Writers to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Technical Writers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters.These positions are deployment based and you must be willing and able to deploy anywhere in Zone 2.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Assist in the development of PA Program guidance documents and tools when needed. - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction. - Provide technical, technical editing, graphic development, and formatting for PA documents.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 51461
Work Location US-VA-Herndon
Serco is Hiring Accountants to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. This position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters.  This position is contingent upon your ability to obtain/maintain/transfer a DHS Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Reviewing applicant labor policies, pay rates, and fringe benefit information- Reviewing timesheets and employee work logs- Making recommendations and preparing plans, procedures, and directives relating to FEMA's FinancialManagement System and related financial management functions.- Analyzes invoices, construction bids, and other supporting documentation for construction costs.- Providing financial analysis and consulting services in support of the Public Assistance Division’sCommunity Disaster Loan Program. - Meeting with local governmental officials with the purpose of evaluating the local governments’ eligibility for a Community Disaster Loan(s)- Assisting the local governments with their Community Disaster Loan application(s); making recommendations on Community Disaster Loan amounts; requesting yearly financial audit files and supporting documentation from each active loan applicant- Provide governmental accounting expertise to perform financial evaluations and make recommendations on disbursement of funds based on eligibility regulations- Evaluate the local governments’ financial conditions and making recommendations to FEMA regarding Community Disaster Loan cancellation amounts; supporting FEMA’s pre-cancellation activities, which include outreach and planning- Work with FEMA and local governments on financial reconciliation; providing support on appeal activities to include research, analyses, cost estimation, review, writing decision paper and providing recommendations based upon historical data; and generating visual and written reports and briefings for reporting, tracking, performance monitoring, and other related purpose.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-
Telework
No - Teleworking not available for this position
ID 51460
Work Location US-VA-Herndon
Serco is Hiring Archaeologists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Archaeologists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conduct site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - Conduct environmental assessments and environmental impact statements.- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing.- Develop scopes of work, including related code and standard requirements.- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates.- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, you will testify as an expert witness on FEMA’s behalf.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Alexandria
Telework
No - Teleworking not available for this position
ID 51459
Work Location US-VA-Herndon
Serco is Hiring Architectural Historians to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Architectural Historians will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to obtain/maintain/transfer a DHS Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conduct site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - Conduct environmental assessments and environmental impact statements- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, you will testify as an expert witness on FEMA’s behalf.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-East Bound Breaux Bridge
Telework
No - Teleworking not available for this position
ID 51458
Work Location US-VA-Herndon
Serco is Hiring Biologists to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Biologists will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conduct site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - Conduct environmental assessments and environmental impact statements- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, you will testify as an expert witness on FEMA’s behalf.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-
Telework
No - Teleworking not available for this position
ID 51457
Work Location US-TX-Austin
Serco is Hiring Certified Floodplain Manager to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Certified Floodplain Managers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to obtain/maintain/transfer a DHS Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Conducting site inspections and ensuring that any proposed project actions comply with environmental,floodplain, and historic preservation laws, regulations, and executive orders. - This may include conducting environmental assessments and environmental impact statements- Reviewing and analyzing professional architectural/engineering reports and designs or as-built plans- Thoroughly document analyses in writing- Develop scopes of work, including related code and standard requirements- Validate applicant-provided scopes of work, including related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf.
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Barksdale
Telework
No - Teleworking not available for this position
ID 51456
Work Location US-TX-Austin
Serco is Hiring Civil Engineering Site Inspectors to support the Federal Emergency Management Agency (FEMA) Public Assistance (PA) recovery initiatives in Zone 2 across the Midwest. The Civil Engineering Site Inspectors will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. This position is contingent upon your ability to obtain/maintain/transfer a FEMA Public Trust clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Alexandria
Telework
No - Teleworking not available for this position
ID 51455
Work Location US-VA-Herndon
Serco is Hiring Coastal Engineering Site Inspectors to support of the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Review and analyze professional architectural/engineering reports and designs or as-built plans- Thoroughly document analysis in writing- Develop scopes of work, to included related code and standard requirements- Validate applicant-provided scopes of work to include related code and standard requirements- Develop and review cost estimates- Advise FEMA staff on the technical validity of claims presented under FEMA’s arbitration process.- Should arbitration hearings occur, you will testify as an expert witness on FEMA’s behalf
Category
Engineering
Position Type
Part-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-Baton Rouge
Telework
No - Teleworking not available for this position
ID 51543
Work Location US-OK-Fort Sill
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-OK-Fort Sill
Telework
No - Teleworking not available for this position
ID 51553
Work Location US-PA-Harrisburg
Join Serco as a Diesel Mechanic in Harrisburg, PA.  Schedule will be 2nd shift, 3:00-11:30pm Monday through Friday. Overtime eligible. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don’t want to miss this opportunity! Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.Join our team who:- Have well-equipped and well-maintained shops with excellent physical security.- Develop relationships with customer operators who are respectful and professional.- Become a part of our customer’s family.- Trust and empower you to participate in all shop work decisions.- Have excellent diagnostic tools and technical resources available for every need.- Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.) In this role, you will:- Operate automotive & diesel vehicles and construction and material handling equipment.- Inspect, diagnose, and repair bucket truck and digger derrick hydraulic systems- Perform engine, electrical and drivability diagnostics/repair.- Perform PA state inspections and manufacturer recommended services.- Diagnose and repair aftertreatment systems.- Provide clear and accurate information when entering work order data into a fleet maintenance system.- Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.- This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-PA-Harrisburg
Telework
No - Teleworking not available for this position
ID 51475
Work Location US-VA-Herndon
Serco is looking for a Data Scientist to join the newly formed Enterprise Technology Group. This group has been charged with finding and developing opportunities where digital technologies and information can create new customer value.  The Data Scientist will work with a fast-paced micro development team delivering analysis and transforming data into tangible value. You will use statistical, analytical, machine learning and Natural Language Processing tools to develop smart solutions our clients’ toughest challenges. The Data Scientist will report to a Senior Engineers and will operate in various roles such as individual contributor,  team member, and project lead. A high degree of teamwork, collaboration skills, and personal integrity are required. This is a hybrid role, which will require some time on-site and DC metro area is the preferred work location.  In this role, you will:- Be part of leading-edge projects to deliver digital solutions to government problems- Be motivated to find opportunities in and develop solutions for evolving challenges, are passionate about your career, and driven to deliver exceptional results- Have been exposed to data science techniques such as clustering, classification, neural networks, reinforcement learning, supervised and unsupervised learning, sentiment analysis, natural language processing, etc.- Are imaginative and engaged in new and emerging data science technologies- Can rapidly iterate and evolve ideas into tangible solutions- Implement and validate predictive and prescriptive models, create, and maintain statistical models with a focus on big data- Incorporate a variety of statistical and machine learning techniques in your projects- Write programs to cleanse and integrate data in an efficient and reusable manner- Use leading edge and open-source tools such as Python and R- Work in a Lean Agile Team partnering with domain experts, engineers, and developers of all backgrounds- Communicate with internal and external clients to understand and define business needs and appropriate modelling techniques to provide analytical solutions- Evaluate modelling results and communicate the results to technical and non-technical audiences- Develop plans to define how a  digital solution will scale in the future and how it will be supported- Communicate technical details through presentations, technical reports, or white papers- Educate and influence stakeholders, customers, development, and engineering teams on effective solutions and best practices
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51541
Work Location CA-ON-Toronto
Purpose of the job: Assist in setting Customer Service Agent and Driver Examiner performance targets, monitoring performance, addressing performance issues through coaching, development, and formal performance management processes. Recommend to supervisors, and managers suitable goals, action plans and timelines and provide on-going guidance and support to the employee, while ensuring completion of committed actions designed to improve overall performance. Monitor staff performance against productivity and quality targets and assist supervisors with the coaching and performance management of staff to ensure compliance with targets and provide assistance supervisors in the administration of employee scorecard procedures. Primary Duties and Responsibilities:- Recommend goals and project deadlines that align with the company’s strategies- Assign performance-related actions to employees, track progress and provide constructive feedback- Serve as a link between front-line, supervisors, relationship managers and senior management- Administer delivery improvements and KPI compliance through analytical techniques- Administer performance improvement plans if an employee's performance falls below standards- Assist in improving overall employee performance (at an individual level and as a “whole”) by producing/interpreting reports, sharing results and feedback with employees, coaching, counselling, and performance managing employees, and ensuring that overall individual and department wide targets are met.- Assist in develop and implementation of business improvement plans and transaction accuracy improvement initiatives.- Participate in weekly performance meetings with Relationship Managers and applicable support staff- Administer related systems, policies, and procedures as required- Assists Operations with developing schedules, implementing productivity standards, and overseeing- implementation of new procedures.- Assist with employee attendance management and related escalations- Provide real-time feedback on worker performance and reports/activity updates to management- Advises senior managers of issues regarding, and arising from, performance and service improvement related issues- Liaise with the Training and Quality departments for development of tools to address repetitive issues- Work with information technology and associated systems and, where appropriate, existing technology agreements.- Understand and interpret mathematical and other numerical information- May participate on special projects such as those related to continuous improvement, change management and compliance- Develops and provides business performance and contract compliance level reports to management.- Travel may be required throughout the province of Ontario
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51550
Work Location US-WA-Oak Harbor
If you love high profile and challenging projects supporting the US Military, Serco has a great opportunity for you! Bring your expertise and collaborative skills to make an impact towards our military defense. This position is contingent upon your ability to maintain/transfer your Secret clearance. Serco is searching for an experienced Electronic Security Systems Technician I in support of The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program in Washington, DC.  The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs).  This position is based out of Washington DC naval Base. The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters.  You will be required to report onsite daily. Work is generally performed onsite where working conditions may vary. This position is based out of Whidbey Island Washington In this role, you will:- Installs, troubleshoots, and maintains products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. - Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. - Will be relied upon to determine and recommend which products or services best fit the customers' needs. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WA-Whidbey Island
Telework
No - Teleworking not available for this position
ID 51486
Work Location US-VA-Herndon
Looking for an exciting Senior Software Engineer opportunity? Check out this opportunity and apply today! Serco Inc., is seeking a Senior Software Engineer to map/break down business requirements to technical requirements and to come up with a high level design of the proposed solution, present that to clients and stakeholders and also be able to explain this to other team members.  In this role, you will:- Conduct code reviews to ensure quality, and mentor other team members. - Do hands-on programming in specific technologies.- Participate in the testing process through test review and analysis, test witnessing and certification of software.- Design, plan, and coordinate work teams.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51538
Work Location US-VA-Herndon
Serco, Inc. is seeking a Internal Auditor to join their team. In this role you will perform audits over customer contracts or corporate functions for compliance with customer contracts, company policies & procedures, government guidelines, and laws & regulations. Identifies control gaps, improvements, or improper practices/activities, and researches issues and makes recommendations to improve processes accordingly. Will document workpapers and results of audit procedures in the Company’s audit software. May perform data analytics as part of audit procedures, as well as data visualization of audit results. Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. If you love being an auditor but tired of travel and daily commute to the office, this is a great position for you! This is a hybrid position in Herndon, VA at our corporate headquarters. In this role you will:- Finance (Accounting, Financial management, and a variety of financial processes)- Operational (Contract Compliance, Internal Contract Performance Management, Stakeholder Management)- People (Employee Lifecycle and various HR processes)- Risk Management (Risk Identification, Assessment & Mitigation; Business Continuity Management)- May audit other areas at a level not requiring technical subject matter expertise (Health & Safety, IT Operations, Information Security, Materials/Inventory processes)- Audits over a variety of Corporate Functions or cross-functional processes- You will assist in drafting language for inclusion in audit reports. May assist in Serco Global Internal Audit Strategy initiatives. Will be heavily involved in the follow-up and closure process over audit findings and actions from previously issued audit reports.- Capable of leading an audit on a day-to-day basis as needed and capable of directing the work of others on a project basis, if needed. May report to an executive or a manager.- Familiar with a variety of the field's concepts, practices, and procedures. Performs a variety of complex tasks and a wide degree of creativity and latitude is expected. Relies on experience and judgment to plan and accomplish goals.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51532
Work Location US-CA-San Diego
SATCOM Field Service Engineer - San Diego, CA Exciting New Career opportunity supporting the US NAVY! If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  This SATCOM Field Service Engineer will provide On the Job Training instruction on SATCOM operations, maintenance, and repair of systems. A wide degree of creativity and latitude is expected. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. In this role, you will:- Serve as Subject Matter Expert for the following:  AN/WSC-9(V) NMT and/or Legacy and FOT AN/USC-38 EHF (all variants) and/or GBS and/or C-12509 TDMA TIP (all variants) and/or ATIP and/or AN/WSC-6(V) SHF Communication System (all variants); and all supporting patching, cryptographic, and baseband equipment.- Provide OJT instruction on SATCOM operations, maintenance, and repair.- Develop, plan, coordinate, and conduct SOVT.- Report design, reliability, and maintenance problems to program management. - Support new system installations, integrations, and upgrades.- Install, troubleshoot, maintains and repair products/equipment. - Establish testing protocols and standards, providing training and guidance to engineers and technicians.- Test interoperability of systems, measures transmission/outputs, troubleshoots and resolves issues, and maintains detailed evaluation and repair reports.- Provide innovative solutions to complex functional problems that impact function's success.- Lead tasks, including planning, execution, staff oversight, and status reporting for significant initiatives. - Lead and direct the work of others.- A wide degree of creativity and latitude is expected. 
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51344
Work Location US-TX-Fort Bliss
Interested in high profile and challenging engineering projects supporting the US Army? Serco has a great opportunity for you! The Senior Network Systems Engineer will be part of a dynamic team at our Fort Bliss, Texas location with some telework option.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Soldiers. Serco supports the US Army as a prime contractor for their Command Post Integrated Infrastructure (CPI2) contract which supports implementing capabilities that enable the service to employ Command Posts (CP) across the operational spectrum.  Our team develops, integrates, and maintains modern and mobile solutions for an integrated CP infrastructure.  You will be part of a team that works closely with the customer and other Serco functional area teams to deliver quality systems and associated supporting documentation.  The team has been recognized by the Army Customer and the industry for their outstanding contributions to the contract and program.In this role, you will:- Develop and present physical and logical network systems architecture/design to enable end user system of systems review and overview- Develop and integrate prototype network and non-network systems for specified customer platforms- Analyze and assess unit Modified Tables of Equipment (MTOE) and Unit specific Network Basis of Issue (NBOIP)- Produce a network systems assessment (capabilities, interoperability, configuration, performance, constraints, and dependencies) to ensure selected systems meet network capability requirements- Serve as a prototype systems and network data collector/analyst during the customer’s testing and assessments- Make network architecture updates based on approved stakeholders’ change requests- Develop, document, and recommend solutions/improvements to prototype and Programs of Record systems’ network architecture- Conduct analysis and provide recommendations on procurement of material solutions necessary to support systems integration activities- Research and/or prepare engineering presentations, reports, process studies, or technical information used for program reviews, design reviews, and business proposal activities- Troubleshoot and correct network errors/faults during design, fabrication, assembly, configuration, and integration phasesIf you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!   
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-TX-Fort Bliss
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51502
Work Location US-OH-Beavercreek
Serco is seeking a collaborative Foreign Military Sales (FMS) Systems Engineer to join the team and support our MQ-9 Predator/Reaper Air Force customer! If you are looking for your next career opportunity, look no further and apply today! This position is based at Wright Patterson AFB with opportunity for some telework. The Air Force Program Executive Officer for ISR & SOF (AFLCMC/WI) has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. In order to meet current and projected workload requirements in support of AFLCMC/WI, the Government must augment its organic (military and civil service) capabilities within the Medium Altitude UAS Division (AFLCMC/WII) with Advisory and Assistance Services (A&AS) support.  AFLCMC / WII is responsible for the development, test, production, and sustainment of the MQ-9 UAS. This project provides Life Cycle Sustainment in the product support areas to include Supply Support, Maintenance Planning, PHS&T, and Tech Orders for MQ-9 and associated systems. This position provides advisory and assistance services support to the government program office at their Wright-Patterson AFB operating location. The Senior Systems Engineer - FMS responsibilities include, but are not limited to the following:- Act as engineering team leader or supervisor, developing engineering procedures and controls, managing project efforts, and taking the lead in problem resolution for aircraft research, development, production, and lifecycle acquisition and sustainment activities; interface with weapons system Contractors, vendors, and Government representatives regarding the technical aspects of engineering activities; independently apply engineering principles to investigate, analyze, plan, oversee, and evaluate weapons system development and sustainment activities; review and prepare engineering and technical analyses, reports, change proposals, and other technical documentation; and provide engineering expertise, oversight, and participation to activities involving weapons system and associated support equipment hardware/software development, integration and test, configuration management, quality assurance testing, and acquisition and resource management- Support development and sustaining engineering support for RPAs, similar vehicles, and associated systems, subsystems and ground control stations; the development of long range plans, roadmaps and mission area plans; processes required to analyze operational capability requirements and determine adequate technical solutions; the integration of radar systems, Electro-Optical/Infrared (EO/IR) sensors, weapons, and other payloads/stores; processes necessary to support environmental requirements; and all aspects of RPAs, similar systems and associated ground control stations development and supportability- Ensure new designs are sustainable, meet system requirements and requiring-office expectations; support the resolution of SWaP issues for RPA or similar vehicle / systems; support laboratories (i.e. Air Force Research Laboratory (AFRL)) and / or special projects for new technologies; and provide technical and feasibility analyses for development, testing and fielding of RPAs or similar vehicles- Assist the Program Manager in the effort to support, track and provide USAF existing documentation / information for country-specific airworthiness certification requirements IAW approved Delegation of Disclosure Letter (DDL)    
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51481
Work Location US-DC-Washington
Navy Logistics Analyst If you love high profile and challenging projects supporting the US Navy- Serco has a wonderful opportunity for you! This Mid-Level Logistics position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco is seeking a motivated individual to provide logistics and programmatic support to one of our NAVSEA customers. Serco-NA has an opening for an acquisition logistics analyst, to support an active contract with the U.S. Navy in the Washington, DC area. In this role, you will:- Provide daily support to Integrated Logistics Services Management team.- Coordinate with Logistic Branch Head and field activities to establish funding priorities.- Reconcile spend plans according to Resource Management Plan and weekly status reports.- Financial tracking, Risk Management, PEO Metrics, and NTSPs.- Compile and submits Task Assignment Sheets to initiate financial transactions.- Provide biweekly metrics reports to Business Financial Manager.- Track and reconcile In-Service funds obligation and expenditure status.- Provide direct interface with NAVSUP-WSS, NAVSUP-GLS, NAVSUP-FMS, NAVSUP-DLA Contracting and DLA Centers.- Interface between ISEA and NAVSUP for Interactive Computer Aided Provisioning System (ICAPS) in support of Interim Supply Support (ISS) spares procurements.- Review technical data packages as required ensuring procurement of current configuration baseline spares. - Research alternative sources of supply.- Develop agendas for ILS Supply Support Meetings. - Assist NAVSUP in the development of Coordinated Shipboard Allowance list (COSAL) supporting IMAs.- Prepare presentations and minutes.- Coordinate with OEMs ensuring latest configuration part numbers are identified.- Assist NAVSUP in ICAPS provisioning process. - Identify areas of redundancy and utilize DoD standard processes to reduce cost.- Participate in Monthly Backorder Report Telecoms to identify any systemic issues and resolve with NAVSUP WSS and DLA.- Track and monitor NAVSUP-WSS and DLA Interim Supply Support (ISS) spares contract award and delivery status. - Review and update ILS Plans and coordinate efforts with ISEA Newport and Keyport. - Assist NAVSUP planner in reviewing Depot Level Repair (DLR) candidates prior.- Respond to financial data calls.- Reconcile Spend Plans to match the Resource Management Plans.- Coordinate with the field activities to establish timely receipt of reimbursable funds.- Create, maintain, and update financial databases and spreadsheets, and generates various financial reports as required. Maintains appropriate records and documentation.- Provide financial models and financial statements, applies forecasting techniques, and evaluates performance against budget submissions.- Communicate timely and accurate program status updates to all clients as required. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 51426
Work Location US-NM-Albuquerque
As a Senior Test Engineer you will support the Space RCO Program with Serco.  You will work in a small, highly empowered team where every team member is directly responsible for the success of the program.  Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment.  This SETA candidate will provide in-depth background on satellite vehicle bus and/or subsystems to improve program office insight into state-of-the art IC, DoD, commercial and legacy space vehicle systems, and C2 requirements and capabilities.  You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. JOB DESCRIPTION AND RESPONSIBILITIES:- Supports design, interpretation, and analysis of technical solutions to complex discipline-specific testing- Plans and performs test research, development, and other assignments in conformance with design, engineering, and customer specifications- Evaluates system architecture and component testing to eliminate unnecessary redundancy and align capabilities across multiple programs and/or agencies- Provides technical expertise for performance analysis, test plan design and test scenarios for functional testing, security testing, and vulnerability analysis of ground and space operations tools and capabilities- Responsible for the technical/engineering planning and execution of major and minor testing necessary on project(s)- Leads authoring, evaluation and/or execution of program test and evaluation master plan as well as system acceptance planning; interfaces with multiple mission partners, overseeing test and system engineering working groups- Coordinates with multiple partners/agencies to ensure test communities support delivery milestones.- Work on high-visibility or mission critical aspects of a given program and perform all functional duties independently- Oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job- Translate complex ideas and data into simple, actionable recommendations or easily differentiated courses of action- Communicate clearly, concisely, and with technical accuracy—oral and written
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-NM-Kirtland AFB
Telework
No - Teleworking not available for this position
ID 51355
Work Location US-FL-Panama City Beach
 If your looking for a opportunity to serve on a dynamic team, supporting design, development, and testing of all aspects of software components at our client’s site at NSWC PCD, Then this is a great opportunity for you!  Come Bring your technical expertise and collaborative skills to make an impact towards our military defense and the safety of our Sailors! Serco has a challenging opportunity to work as a  Mechanical / Electrical Specialist on our Maritime Engineering, Technology and Sustainment (METS) team supporting of NSWC (Naval Surface Warfare Center) PCD (Panama City Division) located in Panama City, Florida. In this role, you will be part of a 35-40-member team that works closely with our customers to deliver unparalleled support. Matthew Hendrix (www.linkedin.com/in/hendrixmatthew) leads this team with over 20 years’ experience and is an Army Veteran. Our team supports the full life cycle of Navy research and development projects with planning, procurement, engineering, technical, and testing support and has been recognized by multiple Navy customers for outstanding performance.  Responsibilities:- Provide on-going technical assistance and support to organizational programs and projects which may include hardware assembly, electrical integration, and testing of systems in land and marine based environments.- Collaborate with operational levels of specific customers and company management.- Install, troubleshoot, and maintain military hardware and equipment.- Identify, analyze, and repair equipment failures; order and replace parts as needed.- Conduct standard research on existing systems and make recommendations for improvement in design and operation.- Comply with security procedures in the performance of duties.- Travel as needed to meet customer needs.- Typically report to a manager or head of a unit/department.- Perform additional duties and responsibilities as assigned by Serco Management and Government customers. 
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-FL-Panama City Beach
Telework
No - Teleworking not available for this position
ID 51487
Work Location US-FL-Panama City Beach
Are you seeking a rewarding opportunity to work as a full-time Marine Vessel Operator?  Serco has a great opportunity for you!  You will operate Navy vessels in the Class II small boat size ranging from 26-40 ft in length or smaller.  Duties would include but not be limited to launching and recovering vessels, transporting vessels using Govt. or Serco vehicles, conducting pre-operation and preventative maintenance checks on vessels and trailers, conducting minor vessel maintenance, and minor vessel troubleshooting and repairs.  The Marine Vessel Operator will be serving on a dynamic team, supporting design, development, and testing of all aspects of software components at our client’s site at NSWC PCD. Bring your technical expertise and collaborative skills to make an impact towards our military defense and the safety of our Sailors.  In this role, you will be part of a 35-40-member team that works closely with our customers to deliver unparalleled support. Matthew Hendrix (www.linkedin.com/in/hendrixmatthew) leads this team with over 20 years’ experience and is an Army Veteran. Our team supports the full life cycle of Navy research and development projects with planning, procurement, engineering, technician, and testing support and has been recognized by multiple Navy customers for outstanding performance.  Responsibilities- Supports small vessel operations for research and development-based programs onsite NSWC PCD, St. Andrews Bay, and the Gulf of Mexico. - Transport vessels using government vehicles from Serco facilities to various launch locations on and off NSWC PCD.- Collaborate with operational levels of specific customers and company management.- Provide on-going technical assistance to managers and Government customers.- Must be able to perform preventive maintenance, minor trouble shooting, and minor repairs on vessels.- Must be able to lift up to 50 pounds to assist with project requirements.  - Must be able to pass required training and physical examination to operate forklifts. - Must be able to support land and marine based testing in austere environments when required. - Must be flexible and able to adjust to shifting customer needs.- Performs additional duties and responsibilities as assigned by management. Must be continuously flexible to changing requirements.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-FL-Panama City Beach
Telework
No - Teleworking not available for this position
ID 50575
Work Location US-TX-Austin
Join Serco as a HERO Operator in Austin, Texas! The pay is $18/hour and is a part-time position. Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.  You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.  In this role, you will:- Assist motorists and perform incident management services during assigned shifts- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.- Services include, but are not limited to:- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested - Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene- Changing flat tires- Adding air to low tires- Adding gasoline - Adding water to radiators- Providing battery jump starts- Perform vehicle push maneuvers when able- Calling for towing service or emergency service- Transporting stranded motorists to a safe location off the roadway- Providing cell phone service- Providing drinking water to stranded motorists
Category
Other
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-TX-Austin
Telework
No - Teleworking not available for this position
ID 51408
Work Location US-KS-Kansas City
Serco is currently seeking an Environmental Laboratory Chemist. This is an exciting opportunity that involves laboratory testing and support for environmental sample matrices; air, water, and soil. The Chemist I will assist with the performance of established chemical analyses, instrument calibrations and maintenance, and data interpretation and validation.Serco supports the Environmental Protection Agency (EPA) where every day is Earth Day.  Our skilled scientists collaborate with EPA staff at their state-of-the-art Science and Technology Center in Kansas City, KS. Here you’ll be part of the Environmental Service Assistance Team helping the EPA achieve their mission to protect human health and the environment. Serco offers a collaborative environment with opportunities for learning and expanding knowledge and skills.In this role, you will:- Conduct metals digestion and analysis utilizing EPA methods - Maintain, troubleshoot, and calibrate instruments- Prepare reagents and samples to be used in performing assays.- Demonstrate proper cleaning techniques for work area, instrumentation, and equipment.- Interpret and evaluate data and upload results to Laboratory Information Management System (LIMS) for a final report- Perform review on the organic and inorganic analytical data to ensure completeness and integrity of results.- Perform sample disposal and Laboratory clean ups for GLP practice.- Perform peer review for inorganic data validation- Perform SOP review, internal audit, and corrective action when needed- Monitor work flow for incoming samples and manage backlog and due dates- Work independently on administrative and technical projects assigned by laboratory supervisors.- Support general laboratory operations and functions, including monitoring and requesting supplies and materials to maintain lab supply inventory.- Track inventory of supplies and reagents to ensure no interruption of work flow.- Trend and monitor key performance metrics.  - Operate other instrumentation as trained.- Assist with Data Validation.
Category
Other
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-KS-Kansas City
Telework
No - Teleworking not available for this position
ID 51427
Work Location US-NM-Albuquerque
As a Space RCO Systems Engineer with Serco you will support the Space RCO program. You will work in a small, highly empowered team where every team member is directly responsible for the success of the program.  Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment.  This SETA candidate will provide in-depth background on satellite vehicle bus and/or subsystems to improve program office insight into state-of-the art IC, DoD, commercial and legacy space vehicle systems, and C2 requirements and capabilities.  You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. JOB DESCRIPTION AND RESPONSIBILITIES:- Supports design, interpretation, and analysis of technical solutions to complex projects- Leads or supports technical programs, projects, or tasks whose technical complexity requires engineering oversight- Ensures completion of programs, projects, or tasks within estimated time frames and budget constraints- Provides input to the government customer concerning risks to performance, schedule, and budget due to either proposed contractor plans or contractor’s execution of accepted plans- Ensures the quality of the program, project, or task deliverables meet or exceed standards or metrics and assesses such deliverables to ensure that final deliverables will meet the warfighting purpose for which they are intended- Plans and performs engineering research, design development, and other engineering assignments in conformance with design, engineering, and customer specifications- Responsible for the overall technical/engineering portions of major projects(s) or program(s)- Coordinates with multiple partners/agencies to ensure system engineering communities support delivery milestones- Tracks and advises design trades and associated cost, schedule, and technical impacts to requirements- Perform all functional duties independently, with little guidance- Employ highly specialized knowledge or experience to anticipate challenges- Communicate clearly, concisely, and with technical accuracy—oral and written
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-NM-Kirtland AFB
Telework
No - Teleworking not available for this position
ID 51425
Work Location US-NM-Albuquerque
As a Senior Acquisition Program Manager you will support the Space RCO Program with Serco. You will work in a small, highly empowered team where every team member is directly responsible for the success of the program.  Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment.  This SETA candidate will provide in-depth background on satellite vehicle bus and/or subsystems to improve program office insight into state-of-the art commercial and legacy mission systems, and C2 requirements and capabilities.  You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership.  JOB DESCRIPTION AND RESPONSIBILITIES:- Serves as program advisory lead for extremely time critical technical projects, test projects, or tasks requiring appropriate level technical expertise- Assists acquisition planning, market research, and drafting technical requirements and documents- Coordinates with internal and external stakeholders to verify program needs and identified to meet project goals- Helps the government assess the technical sufficiency, cost, quality, and timely delivery of program deliverables- Supports management and execution of programs consisting of multiple projects--ensures overall program is properly coordinated and efficiently accomplished with the best available resources- Aids in the development of a Monthly Status Report on all support efforts including updates in status and performance, major activities, challenges and opportunities, deliverables, and subcontractor performance- Drafts, reviews, and edits final program reports, documents, and briefings- Supports acquisition planning and development of documents required for systems acquisition- Supports and advises acquisition and program management functions, advises government management on design challenges, operational delivery and integration, and supports system program reviews- Communicate clearly, concisely, and with technical accuracy—oral and written
Category
Operations Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-NM-Kirtland AFB
Telework
No - Teleworking not available for this position
ID 51424
Work Location US-NM-Albuquerque
As the Acquisition Program Manager you will support the Space RCO Program with Serco, you will work in a small, highly empowered team where every team member is directly responsible for the success of the program.  Engineering responsibilities span technology domains including space rated hardware, software, sensors, and processors in an extremely fast-paced, responsive development environment.  This SETA candidate will provide in-depth background on satellite vehicle bus and/or subsystems to improve program office insight into state-of-the art commercial and legacy mission systems, and C2 requirements and capabilities.  You must apply advanced principles, theories, and concepts for highly classified systems, while also effectively communicating complex results with management and executive leadership. JOB DESCRIPTION AND RESPONSIBILITIES:- Serves as program advisory lead for extremely time critical technical projects, test projects, or tasks requiring appropriate level technical expertise- Assists acquisition planning, market research, and drafting technical requirements and documents- Coordinates with internal and external stakeholders to verify program needs and identified to meet project goals- Helps the government assess the technical sufficiency, cost, quality, and timely delivery of program deliverables- Supports management and execution of programs consisting of multiple projects--ensures overall program is properly coordinated and efficiently accomplished with the best available resources- Aids in the development of a Monthly Status Report on all support efforts including updates in status and performance, major activities, challenges and opportunities, deliverables, and subcontractor performance- Drafts, reviews, and edits final program reports, documents, and briefings- Supports acquisition planning and development of documents required for systems acquisition.- Supports and advises acquisition and program management functions, advises government management on design challenges, operational delivery and integration, and supports system program reviews
Category
Operations Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-NM-Kirtland AFB
Telework
No - Teleworking not available for this position
ID 51468
Work Location US-IL-Rock Island
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Work as a consulting team member or individual consultant to develop program objectives and manage program execution. - Expertise and work efforts are focused on the analysis of the customer's business goals, objectives, needs and the general business environment to solve logistical problems. - Prepares and presents technical data and briefings. - May lead and direct the work of others.- Enhances accountability by performing Annual Command Supply Discipline Program (CSDP) and Bi Annual Organization Inspection Program (OIP) Inspections as required by the client; Inspections are conducted IAW Government Regulations and Command Policy. - Compile inspection findings and input into the Organization Inspection Program Management System (OIPMS). Travel 85%. Requires a Bachelor's degree and 10-12 years Knowledge of AR 710-2 and supply systems.  Glass 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 50868
Work Location US-VA-Herndon
If you love high profile and challenging DoD and Federal C5ISR life cycle projects, we have a great opportunity for you!  Serco has an exciting opportunity for a DoD and Federal C5ISR Program Director. The C5ISR Program Director will be leading key corporate pursuits at Serco, Headquarters, Herndon, VA or from a remote location (USA). Serco supports the DoD and Federal customers in C5ISR end to end engineering, integration, and lifecycle support from multiple locations including prototyping, development, low rate and full rate production, training, FSR, and CLS support services. In the C5ISR Program Director role, you will lead and manage complex end to end C5ISR projects over $30M annual value and oversee a workforce from 10 to over 100 FTEs. You will be supporting business unit operations and business development teams helping Serco successfully lead and manage C5ISR projects and new pursuit opportunities for DoD and Federal customers. The role may also support business development, capture and C5ISR solution development, including customer meetings through extending Serco’s capabilities, services, and solutions.  In the Program Director role, you will:- Responsible for the timely execution of future contract deliveries, revenue and profit- Managing the client relationship and achieving high levels of client satisfaction- Responsible for overall outcome-based results in the delivery of all Services - Responsible for supporting the C5ISR account growth- Within experience, and C5ISR technical competencies, may support technical solution requirements and tasks as part of new pursuit opportunities in collaboration with BD/Capture Leads- Support to capture efforts- Provides subject matter expertise for technical issues arising during capture 
Category
Operations Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51470
Work Location US-CA-San Diego
Shipyard Laborer - San Diego, CA Are you looking to get into the Shipyard industry? Serco is looking for Shipyard Laborers to join a high-profile and challenging project supporting the US Navy. Shipyard Laborers will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. This position will be based in San Diego, CA.  You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Performs general manual labor including loading, unloading, lifting and moving supplies and materials.- Must perform duties as a fire watch and welder`s helper as well as install electric cable when needed.- Works under immediate supervision.- Primary job functions do not typically require exercising independent judgment.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51463
Work Location US-CA-San Diego
Be part of an exciting team effort collaboration between NAVSEA and  SURFAC to support PMS 339 Surface Training Readiness Management Systems (STRMS) program in the planning, development and management of an automated tool enabling collection and analysis of data supporting training effectiveness. Serco is seeking an experienced Database Analyst \ Architect to support PMS 339 Surface Training Readiness Management Systems (STRMS) program in the planning, development and management of an automated tool enabling collection and analysis of data supporting training effectiveness.  The Database Analyst \ Architect directly supports Senior Staff personnel by investigating, consolidating, and providing recommended solutions for training and data configuration issues affecting Surface and Expeditionary Fleet readiness.  The position participates in all aspects of the software development process including requirements specification, agile workflow meetings, and developer sandbox sessions. The Analyst’s primary function will be support toward implementation of a viable Surface and Expeditionary Training Feedback process that will be iterated and matured through lessons learned. The Database Analyst \ Architect will:- Lead technical discussions and convey data requirements between STRMS product owners and TYCOM Staff.- Coordinate and overseeing multi-disciplinary data design teams in achieving directed goals for the implementation of new projects (STRMS).- Work closely with STRMS Program Manager to lead and coordinate multi-disciplinary data design teams in achieving directed goals for the implementation of new projects (STRMS).- Effectively translate and communicate technical details to senior leadership and direct programmatic efforts to improve data management.- Identify areas where data can be used to improve organizational activities; proposing and implementing innovative data solutions to support applicable Surface Warfare Enterprise (SWE) stakeholders in reaching informed surface Navy training investment decisions.- Support Senior TYCOM Staff in implementing viable surface force training automated decision support systems.- Oversee the Designs, Builds, and the maintaining of data mels, translating and visualizing data to meet operational needs; supports feature engineering development and data cross validation.- Support development of a Surface Training and Readiness Management System ENABLING TOOL that supports management and collection of ship focused operator and maintainer performance data and support training effectiveness assessments.- Participate in the testing process through test review and analysis, test witnessing and certification.- Provide information assurance Subject Matter Expertise on system development and recommend enhancements to improve Information Security deficiencies.- Assist in the integration of new technology, design concepts, and systems to improve sharing, collection, and analysis of data with Ready Relevant Learning program requirements.- Support development and execution of overall STRMS objectives. Establishes and monitors standards for the quality of programs and documents.  Assists in the resolution of project and program priorities.  Assures quality control throughout all contract activities.- Perform additional duties and responsibilities as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50741
Work Location US-OH-Beavercreek
*WBB is now part of Serco If you want to work on a cutting edge Air Force program, Serco has a great opportunity for you!  As a Senior Training Systems Engineer, you will be supporting the B-21 Strike Systems Division (AFLCMC/WBS) at Wright-Patterson AFB, Ohio. The B-21 Raider is the future backbone of the nation’s bomber force, holding any target at risk and providing lethal penetrating deep-strike capability.  You will be part of the DoD’s benchmark acquisition team, providing bold and innovative solutions in aircrew and maintenance training systems by working with Air Force Global Strike Command, the Air Force Rapid Capabilities Office, the prime contractor, and subcontractors. In this role, you will: - Utilize your knowledge and expertise with aircraft training systems by applying the systems engineering process, requirements analysis, system design process, system integration, Development & Operational Test, Risk Management Framework, and Authority-to-Operate processes- Support requirements development, allocation, and verification- Provide technical management oversight of simulator systems, subsystems, and components during prime contractor development- Support prime contractor systems engineering technical reviews to include assessing entrance and exit criteria for each review- Develop technical and business data necessary to build and present program briefs and technical reports- Support program meetings, working groups, and business reviews- Develop contract request-for-proposal documents and conduct technical evaluations of contractor proposals- Employ technical risk management principles to assess and mitigate program risks- Develop and review of the full range of program documentation- Analyze equipment and software performance deficiencies make recommendations for corrective actions.- Support review and evaluation of weapon system design, analyses, and verification documentation and reports
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 50740
Work Location US-OH-Beavercreek
*WBB is now part of Serco If you want to work on a cutting edge Air Force program, Serco has a great part time opportunity for you!   As a Senior Subsystems Engineer, you will be supporting the B-21 Strike Systems Division (AFLCMC/WBS) at Wright-Patterson AFB, Ohio.  Part time is approximately 1000 hours/year. The B-21 Raider is the future backbone of the nation’s bomber force, holding any target at risk and providing lethal penetrating deep-strike capability.  You will be part of the DoD’s benchmark acquisition team, providing bold and innovative solutions in aircraft subsystems by working with labs, the Air Force Rapid Capabilities Office, the prime contractor, and subcontractors. In this role, you will: - Utilize your expertise in research, design, development, integration, test, and sustainment of aircraft subsystems equipment and software- Employ knowledge of development, integration, and test of aircraft fuel, power, and landing gear subsystems- Utilize the USAF Airworthiness process per MIL-HDBK-516 and the AF Life-Cycle Systems Engineering (LCSE) and Operational Safety, Suitability, and Effectiveness (OSS&E) processes as prescribed by AFMCI 63-1201- Analyze equipment and software performance deficiencies and make recommendations for corrective actions- Support review and evaluation of weapon system design, analyses, and verification documents and reports- Support development and review of the full range of program documentation- Support requirements development, allocation, and verification- Develop technical and business data necessary to build and present program briefs- Support program meetings, working groups, and technical and business reviews 
Category
Engineering
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 50739
Work Location US-OH-Beavercreek
*WBB is now part of Serco! If you want to work on a cutting edge Air Force program, Serco has a great opportunity for you!  As a Senior Logistics Engineer, you will be supporting the B-21 Strike Systems Division (AFLCMC/WBS) at Wright-Patterson AFB, Ohio. The B-21 Raider is the future backbone of the nation’s bomber force, holding any target at risk and providing lethal penetrating deep-strike capability.  You will be part of the DoD’s benchmark acquisition team, providing bold and innovative solutions in product support and logistics engineering by working with the depot, the Air Force Rapid Capabilities Office, the prime contractor, and subcontractors. In this role, you will: - Utilize your knowledge in the field level aircraft maintenance environment, product support, and supply chain management- Operate modeling and simulation software for the Logistics environment and Operations & Sustainment Elements- Analyze modeling inputs for cost, manpower, facilities, aircraft availability, and supply chain management at the individual unit/base level- Identify product support risk areas and inform Government leadership with decision quality data for early life-cycle decisions- Support development and review of the full range of program documentation, including product support strategy and life-cycle sustainment plans- Support requirements development, allocation, and verification- Develop technical and business data necessary to build and present program briefs- Support program meetings, working groups, and technical and business reviews  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 50738
Work Location US-OH-Beavercreek
*WBB is now part of Serco If you want to work on a cutting edge Air Force program, Serco-WBB has a great opportunity for you!  As a Configuration Data Manager, you will be supporting the B-21 Strike Systems Division (AFLCMC/WBS) at Wright-Patterson AFB, Ohio. The B-21 Raider is the future backbone of the nation’s bomber force, holding any target at risk and providing lethal penetrating deep-strike capability.  You will be part of the DoD’s benchmark acquisition team, providing bold and innovative solutions in engineering and program data management that includes working with the Air Force Rapid Capabilities Office and prime contractor. In this role, you will: - Utilize experience in all aspects of applicable commercial and USAF configuration management/data management (CM/DM) processes and policies across the weapon system lifecycle- Organize and conduct Engineering Configuration Control Boards and Business Management Boards- Assist in planning, execution, and participate in engineering design reviews, technical meetings, and working groups to provide management perspectives and resolve any configuration management issues- Prepare, review, and obtain approval of contract data requirements lists and requests for nomenclature and Computer Program Identification Numbers- Support all aspects of the deficiency reporting, management, and closure across the weapon system lifecycle- Manage program documents, records, program history, meeting minutes and action items, proposals, deviations, and waivers- Prepare for and execute engineering technical reviews and functional and physical configuration audits- Manage configuration status accounting databases and contractor data substantiation- Determine the impacts of the configuration management change process on lifecycle sustainment- Participate on government and industry teams to resolve program and aircraft configuration management issues- Support development and coordination of program configuration and data management requirements- Support program data management tasks to include creating and maintaining Engineering Data Management Plans and Engineering Data Activity Files as well as planning and executing Engineering Data Guidance Conferences and In-Process Reviews (IPRs) of engineering drawings
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 50025
Work Location US-VA-Herndon
If you love high profile and challenging DoD and Federal C5ISR life cycle projects, we have a great opportunity for you!  Serco-NA has an exciting opportunity for a C5ISR Technical Solution Architect/Director. You will be leading key corporate pursuits at Serco, Headquarters, Herndon, VA or remote location.Serco supports the DoD and Federal customers in C5ISR end to end engineering, integration, and life-cycle support from multiple locations including prototyping, development, low rate and full rate production, training, FSR, and CLS support services. You will be part of a 10-15 person team that works across Serco-NA to capture key pursuits and deliver outstanding solutions and services to DoD and Federal customers.You will serve as the technical lead in the solution development supporting Business Development (BD), Capture and Proposal teams across Serco North America. Responsible for identifying, tailoring, and integrating technical capabilities and innovations to address customer needs, hot buttons, pain points, and explicit and derived requirements to help shape acquisitions, competitively position Serco, and contribute to winning proposals.You will identify technical resource needs to support Pre-B&P and Bid and Proposal (B&P) activities; coordinates with team member technical contributors on solution development, proposal writing, and estimating; and leads and contributes to proposal as author and reviewer. The role supports capture with customer meetings through extending Serco’s capabilities, services, and solutions; participates in development of solutions to complex problems which require a high degree of ingenuity and innovation; and collaborates with business units to craft unique solutions to respond to customer challenges that may also serve precedent for future opportunities and decisions.May perform duties as Program Manager (PM), interim PM on projects aligned to technical and program management competencies and experience where needed.  In the Director, Technical Solutions Architect role, you will:- Identify technical solution requirements during opportunity capture phase in collaboration with BD/Capture Lead- Provide technical expertise to BD and/or customers early in the capture phase to identify potential solutions and help Serco influence RFP requirements- Collaborate with other SMEs,matrix departments and Business Units to develop comprehensive and compelling technical solutions- Develop technical solutions and proposal responses to meet customer technical, schedule and price requirements that also provide best value- Maximize use of repeatable solutions and offerings when applicable for proposals- Supports the development of BOEs including sizing and supporting rationale, and cost estimates- Support to capture efforts- Provide subject matter expertise for technical issues arising during capture- Develop RFI responses, white papers and briefings in support of capture efforts- Support customer meetings during capture shaping activities- Provide technical execution support- Provide technical expertise to the PM during program start-up- Assist in technical issue resolution as requested by the Program Manager- Lead development of C5ISR bid and proposal activities (cost, schedule, technical requirements and solutions, assumptions, risks, opportunities, contract transition…) IAW defined scope and objectives, using historical data whenever possible- Partner with internal technical, management and leader stakeholders to devise innovative technical solutions that fit within customer constraints- Lead develop tailored Work Breakdown Structures (WBS) IAW company standards and customer requirements- Lead development of the resource-loaded Integrated Master Schedule (IMS), integrating different functional inputs into a coherent, executable project plan- Tailor the engineering development process at proposal time in support of the above activities- Develop complete bid packages and obtain approval from relevant stakeholders- Develop and present complete program engineering kickoff packages upon contract award
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51367
Work Location US-CO-Colorado Springs
Looking to expand your skills and knowledge as a Systems Engineer? Check out this great opportunity and apply today! Serco Inc. is hiring for a Systems Engineer who will be responsible for the daily operations and maintenance of a stand-alone infrastructure. Must be able to execute effective provisioning, installation, configuration, operation, and maintenance of infrastructure components. This role will include patching, remediation, compliance, and end user support functions.  The Systems Engineer may be required to make critical decisions in system down situations and/or assist the distant end customer on how to restore the IT system infrastructure.This position involves shift work.  In this role, you will:- Manage, maintain, and troubleshoot all stand-alone workstations and servers, and CCTV equipment.- Diagnose hardware/software problems and identify defective components.- Troubleshoot new and existing CCTV systems and IP Devices such as IP Cameras, Network Video Recorders, Analytics, and other hardware devices via Service calls- Knowledge of backup maintenance including daily backup operations to ensure all required file systems and data are successfully backed up on the appropriate device.- Perform day-to-day maintenance; investigate and resolve incidents and/or change tickets for the environment.- Create from scratch or update existing documentation for processes, procedures, or references.- Maintain logs related to system functions as well as maintenance and repair records.- Interpret technical information. Discuss the information with others including such information with concepts or terminology with which many people may be unfamiliar.- Provide advice or recommend a course of action to leadership on resolving technical problems or improving the technology infrastructure.- Stay current with developments in the systems administration discipline and with relevant technological advancements.- Maintain a highly diverse and fast-paced workload that may include a variety of tasks, efforts, or projects.- Provide effective and efficient system support of the closed lab environment and perform patches, upgrades, and repairs in preparation of deploying baseline images to systems in the field.- Occasional travel and after-hours work, to include weekends, may be required.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51348
Work Location US-VA-Herndon
Looking for a network engineering opportunity with a great company? Check out this position and apply today!Serco Inc., is hiring for a Mid-Level Network Engineer to assist in the development and maintenance of network communications, by using knowledge of LAN/WAN systems to help plan and install internal and external networks. This is a temporary position.  In this role, you will:- Test and evaluate network systems to eliminate problems and make improvements. - Lead network Service Restoration Team (SRT) in the event of network trouble and outages.- Security management including firewall rule implementation, resolving network vulnerabilities, monitoring logs and performing security tests.- Network wireless troubleshooting and configuration. Maintaining performance and security of all SSID’s.- Deploy new hardware at local and remote sites. These deployments include removal of legacy hardware and deploying new systems while updating network documentation.- Incidence response – respond and troubleshoot all aspects of network issues including cabling, connectivity issues, login problems and network performance.- Network switching management, troubleshooting, configuration and monitoring.- Network firewall management, troubleshooting, configuration and monitoring.- Network router management, troubleshooting, configuration and monitoring.- Network data flow analysis including monitoring software (SolarWinds), traffic flow, data captures and understanding packet capture software (Wireshark)- Network IP management including managing IPAM software and identifying all subnets at Serco sites and data centers.- Documentation of all aspects of Serco-Na network including mastering VISIO and understanding design documentation.- Rely on experience and judgment to plan and accomplish goals. 
Category
Information Technology
Position Type
Temporary/Term Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Colorado Springs
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51473
Work Location US-VA-Chesapeake
Serco is looking for a Marine Welder-Entry Level team member to join a high-profile and challenging project supporting the US Navy. The Marine Welder-Entry Level will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Interpret specifications, drawings, blueprints, shop job orders and, process sheets.- Use a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc.- Have knowledge of commonly used concepts, practices, and procedures within a particular field.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 51472
Work Location US-VA-Chesapeake
As the, Marine Tradesman-Entry Level, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. As the, Marine Tradesman-Entry Level, you will perform the following typical tasks: - Responsible for fabrication and assembly of various electromechanical and electronic assemblies. - Follow blueprints, guidelines, and/or diagrams to complete tasks. - May perform duties as a fire watch and welder`s helper as well as assembling large scale and intricate mechanical assemblies. - Receive technical guidance from supervisor or higher level technician and your work will be reviewed for compliance with accepted practices. - Perform work with standard concepts, practices and procedures within field. - Work under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor. 
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 51465
Work Location US-VA-Chesapeake
Serco is looking for a SR. Mechanical Assembler team member to join a high-profile and challenging project supporting the US Navy.  The SR. Mechanical Assembler will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.  In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 5-10 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 50180
Work Location CA-ON-South Porcupine
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-South Porcupine
Telework
No - Teleworking not available for this position
ID 48621
Work Location CA-ON-Toronto
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 50058
Work Location CA-ON-Ottawa
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa Walkley
Telework
No - Teleworking not available for this position
ID 51418
Work Location US-RI-Newport
UUV CM Specialist If you love high profile and challenging programing projects supporting the US Navy- Serco has a wonderful opportunity for you! This UUV Configuration Management Specialist will be on a dynamic team, providing configuration management support to multiple UUV programs at the Navy's Newport, RI location. Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our sailors. Serco supports the US Navy as a prime for the Autonomous Maritime Systems Test Center (AMSTC) Engineering and Technical Services contract which supports defense work on Unmanned Underwater Vehicles (UUVs). Our team upgrades, maintains and manages the hardware and software systems of multiple UUV platforms and undersea weapons systems to ensure the safety of the sailors and to allow them to perform their missions successfully. You will be part of a 22–25-member team that collaborates closely with the customer and other Serco teams to deliver quality systems. Robert Connerney (https://www.linkedin.com/in/robert-connerney-00436810b/) leads this team with over 39 years’ experience. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will: - Support the development, operation, and maintenance of a variety of complex technology systems applicable to UUV’s and torpedo systems. - Designs and establishes management systems for program documentation, and participates in CM audits and assessments.- Authorizes the release of drawings, and software configuration changes specified by management and other functional groups.- Provides advice and guidance on methods, procedures, and requirements to individuals responsible for the creation of documentation. Plans and implements methods to improve response. - Establish configuration management Technical Data Packages for UUV Programs.- Develop Quality assurance processes, procedures, and standard operating procedures to support all components of the Code 45 and Code 85 Programs.- Supervise the incorporation of Notice of Revisions (NORs) to implement the latest revisions in the CMPRO database.- Review Request for Variances, Requests for Engineering Change Proposals, Change Notices and verify that quality assurance, ISO and other support documentation is adhered to.- Participates in special studies.- Performs data management tasks as required by the contract.- Uses encryption technology, penetration and vulnerability analysis of various security technologies, and information technology security research.- May assist with proposals, including gathering facts, analyzing data, and preparing project overview which compares alternatives in terms of cost, time, availability of equipment and personnel, etc.- Performs additional duties and responsibilities as required.- Complies with applicable quality and security procedures in the performance of duties. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-RI-Newport
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51423
Work Location US-OH-Beavercreek
Serco is seeking a collaborative Foreign Military Sales (FMS) Systems Engineer to join the team and support our MQ-9 Predator/Reaper Air Force customer! If you are looking for your next career opportunity, look no further and apply today! This position is based at Wright Patterson AFB with opportunity for some telework. The Air Force Program Executive Officer for ISR & SOF (AFLCMC/WI) has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. In order to meet current and projected workload requirements in support of AFLCMC/WI, the Government must augment its organic (military and civil service) capabilities within the Medium Altitude UAS Division (AFLCMC/WII) with Advisory and Assistance Services (A&AS) support.  AFLCMC / WII is responsible for the development, test, production, and sustainment of the MQ-9 UAS. This project provides Life Cycle Sustainment in the product support areas to include Supply Support, Maintenance Planning, PHS&T, and Tech Orders for MQ-9 and associated systems. This position provides advisory and assistance services support to the government program office at their Wright-Patterson AFB operating location.- Act as engineering team leader or supervisor, developing engineering procedures and controls, managing project efforts, and taking the lead in problem resolution for aircraft research, development, production, and lifecycle acquisition and sustainment activities; interface with weapons system Contractors, vendors, and Government representatives regarding the technical aspects of engineering activities; independently apply engineering principles to investigate, analyze, plan, oversee, and evaluate weapons system development and sustainment activities; review and prepare engineering and technical analyses, reports, change proposals, and other technical documentation; and provide engineering expertise, oversight, and participation to activities involving weapons system and associated support equipment hardware/software development, integration and test, configuration management, quality assurance testing, and acquisition and resource management- Support development and sustaining engineering support for RPAs, similar vehicles, and associated systems, subsystems and ground control stations; the development of long range plans, roadmaps and mission area plans; processes required to analyze operational capability requirements and determine adequate technical solutions; the integration of radar systems, Electro-Optical/Infrared (EO/IR) sensors, weapons, and other payloads/stores; processes necessary to support environmental requirements; and all aspects of RPAs, similar systems and associated ground control stations development and supportability- Ensure new designs are sustainable, meet system requirements and requiring-office expectations; support the resolution of SWaP issues for RPA or similar vehicle / systems; support laboratories (i.e. Air Force Research Laboratory (AFRL)) and / or special projects for new technologies; and provide technical and feasibility analyses for development, testing and fielding of RPAs or similar vehicles- Assist the PM in the effort to support, track and provide USAF existing documentation / information for country-specific airworthiness certification requirements IAW approved Delegation of Disclosure Letter (DDL)
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51378
Work Location US-VA-Alexandria
Technical Analyst (Mid-Level)2022-51378 If you love engaging with high profile and challenging technology analysis and comparative test projects supporting the U.S. Department of Defense (DoD), Serco has a great opportunity for you! The Technical Analyst (Mid-Level) will support DoD Foreign Comparative Test (FCT) to assess the military utility of new technology and its potential applicability to U.S. and allied nation warfighting requirements.  You will be working directly with the Office of the Under Secretary of Defense for Research and Engineering Modernization/ Mission Prototypes. Bring your expertise and collaborative skills to make a positive impact on the security of our nation. Serco supports the DoD with several engineering and technical support contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (USD R&E) and the Office of Under Secretary of Defense for Acquisition and Sustainment (USD A&S). Our subject matter experts shape the Department’s engineering and acquisition enterprises; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; Joint requirements development; and inform acquisition milestones and modernization investment decisions. You will be part of a dynamic team responsible for highly consequential engagements with DoD clients impacting national security and the Defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by the government and industry as outstanding contributions in engineering, technology integration, and program risk assessment. In the Technical Analyst (Mid-Level) position, you will:- Exercise skills supporting technology and program management, and International Agreements; apply problem-solving skills to support team leads- Demonstrate thorough technical subject matter mastery (e.g., technology analysis, development, and integration; data collection; engineering design; and technical documentation)- Leverage commercial, private sector, and DoD industry experience (e.g., coordination with small businesses, non-traditional defense companies, venture capitalists, and innovative companies)- Possess skills in Program Planning – must have experience with the DoD Adaptive Acquisition Framework, DoD innovation and prototyping projects to support CONUS and OCONUS Foreign Comparative Test (FCT) processes; must apply expertise to find innovative foreign and domestic technology solutions for DoD requirements and warfighter needs; must provide technical services to support continuous engagement on approximately 50 funded projects, while assessing 50-100 new projects annually- Have experience interfacing with foreign and domestic governments and industry, laboratories, and research institutions to maintain cognizance of evolving technology potential suitable for FCT and other projects - Have knowledge of the Joint Warfighting Concept and supporting concepts development processes- Will work with small, innovative companies and technology consultants to link emerging technologies and military users’ requirements- Develop recommendations on potential operational significance of technology prototypes, demonstrations, and test plans, and proposals from foreign and domestic industries, laboratories, and other defense components- Have experience with prototypes and demonstrations project oversight; preparing for and participating in program reviews; working with integrated product teams; and supporting financial management planning and execution reviews- Have experience developing data products for program planning, concept development, project management and execution; must develop and implement novel methods for creating, storing and communicating about FCT proposals- Be responsive to short notice data calls, budget queries, project updates, presentations and deliveries of salient information to leadership and senior executives; must establish, maintain, and improve portal and project tracking for internal FCT, or other portals or websites; must maintain comprehensive historical data on all MP programs, including databases, spreadsheets, briefings, and documents  
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51416
Work Location US-OH-Beavercreek
Serco is seeking a collaborative Foreign Military Sales (FMS) Acquisition Program Manager - to join the team and support our MQ-9 Pred/Reaper Air Force customer! If you are looking for your next career opportunity, look no further and apply today! This position is based at Wright Patterson AFB with opportunity for some telework. The Air Force Program Executive Officer for ISR & SOF (AFLCMC/WI) has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. In order to meet current and projected workload requirements in support of AFLCMC/WI, the Government must augment its organic (military and civil service) capabilities within the Medium Altitude UAS Division (AFLCMC/WII) with Advisory and Assistance Services (A&AS) support.   In this critical role, you will assist the customer and Program Manager by: - Providing advisory support for acquisition management, program planning and integration support of aircraft research, development, production, and lifecycle acquisition and sustainment activities to AFLCMC/WII Foreign Military Sales (FMS) department. The general areas requiring advisory / draft documentation support include, but are not limited to: financial management, contract management, budget analysis, protocol, interactions with DFAS, etc.- Interacting with other AFLCMC/WII team members to identify issues- Recommending alternatives for responding to identified issues, and producing draft documentation for timely, fully-staffed products or solutions- Providing advisory and draft documentation support in planning, developing, and staffing products such as mid-level briefings, correspondence, reports, databases, websites and other products- Reviewing specific or general AFLCMC/WII processes and procedures- Providing recommended process improvements for government consideration- Reviewing Acquisition Category (ACAT) reporting requirements, as well as the location, collation, or generation of the data required for government review / population in the required reports- Reviewing, monitoring, and providing advisory support in the effort to document cost, schedule, and performance of assigned Contractor activities
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position

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