Serco Inc.

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Search Results Page 10 of 19

ID 51318
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your engineering expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Analyze user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications.- Analyze system requirements and lead design and development activities.- Guide users in formulating requirements, advise alternative approaches, and conduct feasibility studies.- Provide technical leadership for the integration of requirements, design, and technology. Incorporate new plans, designs, and systems into ongoing operations.- Develop technical documentation.- Develop system Architecture and system design documentation.- Guide system development and implementation planning through assessment/preparation of system engineering management plans, system integration, and test plans.- Interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts.- Hold ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.- Communicate with other program personnel, government overseers, and senior executives. 
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51317
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.- This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Draft pre-solicitation documents that reflect the Government’s requirements while adhering to all applicable customer policies and federal regulations.- Draft acquisition strategy documents and assist the Government in implementing the strategies.- Advise in the interpretation and tailoring of DoD/customer acquisition regulations/memorandums.- Ensure affordable, supportable, and effective systems are delivered to the customer.- Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management.
Category
Purchasing
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51316
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract providing broad experience in DoD acquisition management, DoD contracting, or DoD contract management.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Draft pre-solicitation documents that reflect the Government’s requirements while adhering to all applicable customer policies and federal regulations.- Draft acquisition strategy documents and assist the Government in implementing the strategies.- Advise in the interpretation and tailoring of DoD/customer acquisition regulations/memorandums.- Ensure affordable, supportable, and effective systems are delivered to the customer.- Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management.
Category
Contracts/Subcontracts
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 51325
Work Location US-AZ-Tucson
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Tucson, AZ! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $31.06 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Tucson
Telework
No - Teleworking not available for this position
ID 51324
Work Location US-AZ-Tucson
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Tucson, AZ! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $31.06 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Tucson
Telework
No - Teleworking not available for this position
ID 51294
Work Location CA-ON-Mississauga
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 51312
Work Location US-AL-Huntsville
If you love challenging programing projects supporting the US Army - Serco has a great opportunity for you!  Serco-NA is seeking a Systems Engineer to provide sustaining engineering and product lifecycle management support for multiple Force Protection System (FPS) Family of Systems (FOS) to the Integrated Base Defense Security System (IBDSS) program.  This Systems Engineering Journeyman will join a team dedicated to excellence and continuous progress in the Huntsville, AL office. In this role, you will:- - Join our sustaining engineering team to provide support to our operations team by documenting current systems and configurations and ensure system updates are received and implemented- Review failures in conjunction with our failure analysis lead to look for any failure trends to suggest for rework- Document current system status and composition and prepare engineering change documentation for government review- Collaborate with IBD-SS team members from engineering, training, logistics, and operational support as well as government customers and representatives to facilitate operational improvements and provide reach-back support to perform troubleshooting, maintenance, documentation distribution, sparing, and health reports- Address diminishing manufacturing sources and materiel shortages in conjunction with the IBD-SS logistics team 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position
ID 51207
Work Location US-OH-Beavercreek
Serco is seeking a collaborative Office Manager & Facility Security Officer to join our team located at the Beavercreek, OH office! Serco North America employs more than 9,000 people across 100 sites in the U.S. and Canada as well as 14 countries. Serco proudly supports the Wright Patterson AFB community in providing acquisition programs in development, testing, and rapid fielding of new capabilities to the warfighter. The ideal candidate will be an energetic, positive, proactive person to assist in a broad spectrum of Office Management and Facility Security Officer duties. In this role you will:Act as Office Manager- Greet visitors and vendors; badging, record keeping, and related tasks- Accept, send, and track all office mail and shipments - Manage and procurement of office supplies- Manage supplier invoices (phone, copier, etc.) to ensure timely submittal for payment - Organize and execute office business functions, including hosting major customer meetings of up to 50 people, preparing badging, sign-in rosters, etc., and facilitating smooth arrival and execution of events- Plan and execute Serco company events including visits by upper management, catering, AV equipment set-up, conference room configuration Act as the Dayton Office Facility Security Officer (FSO) - Be the point-person for Security matters at the Dayton Office - Assist other FSOs with management of JPAS/DISS Information System for Security for current employees and new employees - Assist other FSOs in maintenance of personnel security clearances, visit requests, periodic reinvestigations, and other personnel security actions- Work with Dayton Site Lead and Serco corporate Security personnel to create and maintain clearance-related documentation for new hires and re-investigations of current employees
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Beavercreek
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51171
Work Location US-CA-San Diego
Looking to expand your skills as a Financial Analyst and work with a great company? Check out this opportunity and apply today! The Financial Analyst participates in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. This role will be a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance. The Financial Analyst will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement.  In this role, you will:- Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules. - Lead project set up in compliance with contractual terms, conditions and requirements. - Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.- Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.- Review and assess all contract modifications.- Advise the program management team of impacts as necessary.- Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number.- Process cost transfers as required.- Perform analytical review and arithmetic checks of cost reporting documentation.- Prepare accurate and complete variance analysis and reporting.- Prepare/Support Internal Program Review (IPR) presentations for management.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51308
Work Location US-WA-Silverdale
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Geospatial Information Systems (GIS) Administrator will be responsible for the below listed activities.  This position is based in Silverdale, WA. As the CNIC N6 GIS Administrator you will provide GIS support services to the Regional Dispatch Center (RDC) enclave. You will be responsible for the integration, implementation, administration, patching, reporting and local cyber security implementation for all systems within the RDC. Specific duties include but are not limited to: - Develop and maintain an enterprise spatial database, and operate associated application services to support regional CAD operations for Navy fire and police emergency responders- Collaborate with system support staff, RDC Systems Administrator, and ROC GIS staff personnel to ensure coordinated efforts between RDC and ROC mapping and GIS administration- Maintain hardware configuration files and monitor system status and performance, investigate system malfunctions to determine cause, define problems and initiate corrective action- Provide, coordinate and document hardware and software maintenance, install and provide maintenance related components- Maintain accurate records of all warranty, license and registration information- Perform image processing and data processing operations and workflows within a geospatial domain- Provide technical expertise in conjunction with NAVFAC GRC as necessary to support installation standardized addressing initiatives
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WA-Silverdale
Telework
No - Teleworking not available for this position
ID 51304
Work Location US-KY-Lexington
Join Serco as a Fleet Maintenance Lead in Lexington, KY! This position is contingent upon your ability to pass a preemployment criminal history check and drug screen. Serco supports a large utility fleet operating diagnosing and repairing medium and heavy duty diesel trucks.   You will be part of a team that has been voted one of the best 10 service companies to work for in the United States for the last 5 years! In this role you will: - Repairs and maintains specialized gasoline and diesel powered equipment for a Customer location with over 500 pieces of equipment used to support local gas and electric utilities. - Responsible for to the day-to-day maintenance and administrative functions of a fleet maintenance repair facility(ies). - Leads, motivates and directly supervises the work of junior technicians. May supervise a shift or facility. - Responsible for ensuring that supervised personnel and facilities are in compliance with applicable company policies and procedures. - Above average comprehension of the verbal and written word, able to interpret and enforce company policies and procedures. - Has knowledge of commonly-used concepts, practices, and procedures within a particular field.  Relies on experience and judgment to plan and accomplish goals.  A certain degree of creativity and latitude is expected.  - Leads and directs the work of others.  Typically reports to a manager or head of a unit/department.
Category
Technician
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-Lexington
Telework
No - Teleworking not available for this position
ID 51334
Work Location US-WI-madison
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Green Bay, Milwaukee, or Madison, Wisconsin location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WI-Madison
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51333
Work Location US-CA-Sacramento
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Sacramento or San Diego, California locations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-Sacramento
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51332
Work Location US-OR-Portland
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Portland, Oregon location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OR-Portland
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51331
Work Location US-IL-Great Lakes
Looking for a Licensed Mental Health Clinician opportunity at a place you can make a difference every day?  Discover this great opportunity in our Great Lakes, Illinois location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Navy & Marines Reserve unit as a prime for their Psychological Health Outreach Program PHOP contract providing behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.- Link at Reservists and their Family Members to “good fit services” based on identified needs.- Maintain accurate and timely case notes to document all service encounters.- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-IL-Great Lakes
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51295
Work Location US-IN-Bloomington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you!  This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. As a senior-level Configuration Management (CM) leader, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this role, you will:- Conduct Configuration Management (CM) by establishing and maintaining the integrity of work products using configuration identification, configuration control, configuration status accounting, and configuration audits.- Create, maintain, follow, and enforces CM policies and processes.- Leverage Government Off The Shelf (GOTS) and Commercial Off The Shelf (COTS) CM tools to manage configuration items.- Collaborate with government and contractor personnel to develop technical documentation per contract requirements.- Lead and direct the work of others including providing mentorship.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IN-Bloomington
Telework
No - Teleworking not available for this position
ID 51235
Work Location CA-ON-Kenora
 SERCO is offering a $500 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kenora
Telework
No - Teleworking not available for this position
ID 51245
Work Location CA-ON-Toronto
This role is currently a hybrid of 3 days in the office and 2 days remote based on client requirements. A suitable candidate needs to live in Canada, within a commutable distance from Downsview, Toronto, Ontario. In this role, the responsibilities include but are not limited to:- Develop integrated revenue and cost analysis, projections, reports, and presentations. - Create and analyzes monthly, quarterly, and annual reports and ensures financial information has been recorded accurately. - Assist with the financial planning process, including preparation of budget and forecast data.- Assist with monthly variance analysis and reporting.- Review contract billing documents and ensure compliance with contract requirements.- e and analyze contract and project level financial information on a timely basis.- Monitor open accounts receivable, proactively manage slow payments, and resolve issues preventing timely payment of invoices.- Support internal audit activities and initiatives.- Assist management with other financial issues as required.- Perform other tasks as assigned.- Ensure compliance with all Serco internal control procedures and policies.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51292
Work Location CA-ON-Ottawa
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa
Telework
No - Teleworking not available for this position
ID 51290
Work Location CA-ON-Barrie
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Barrie
Telework
No - Teleworking not available for this position
ID 49158
Work Location CA-ON-Kapuskasing
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kapuskasing
Telework
No - Teleworking not available for this position
ID 51301
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
JP-AP-Camp S D Butler
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51300
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organized and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
KR-Gyeonggi-Pyeongtaek
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51289
Work Location US-VA-Arlington
If you like high profile and challenging analytical work supporting senior leadership working to improve our Navy’s readiness. Serco has a great opportunity for you! This Senior Military Analyst will be on a dynamic team supporting Navy’s Perform-to-Plan (P2P) process. Bring your experience and collaborative skills to make an impact toward improving our military defense planning and combat readiness. This position will be working from Arlington, VA local area and is eligible for telecommuting. Serco supports the U.S. Navy as a prime for their technical contract that supports Navy’s P2P program as a readiness planning and performance analysis process to improve maritime readiness by clearly articulating performance gaps, identifying barriers, and developing potential solutions to achieve an integrated, enterprise approach to maintaining readiness and supporting America’s National Defense Strategy. You will be part of a 10 - 12-member team that works closely with the customer to ensure that Navy focuses on the most impactful performance drivers to achieve readiness while identifying key opportunities to better achieve measurable outcomes in the most efficient manner.In this role, you will: • Assist Naval Sea Systems Command staff with data collection and presentation to support P2P processes• Document and disseminate results of quarterly P2P updates and in progress review (IPRS) briefings• Collaborate and coordinate with stakeholders across the Navy to ensure that action items assigned by senior leadership are completely timely and entirely• Provide executive level status updates in the format of slides, summary papers, metric scorecards, analytical reports, fact sheets to concisely articulate the program’s accomplishment• Perform analysis with spreadsheets, graphs, and pivot tables• Apply process improvement methodologies to support root cause analysis as needed (e.g., Lean Six Sigma, Business Process Reengineering)• Identify industry benchmarks and best practices relatable to performance deficiencies and recommend courses of action to remove encountered barriers
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51275
Work Location US-VA-Arlington
If you like high profile and challenging analytical work supporting senior leadership working to improve our Navy’s readiness  – Serco has a great opportunity for you!  This senior analyst will be on a dynamic team supporting Navy’s Perform-to-Plan (P2P) process at the Arlington, VA location (this position is eligible for occasional telecommuting).  Bring your experience and collaborative skills to make an impact toward improving our military defense planning and combat readiness. Serco supports the U.S. Navy as a prime for their technical contract that supports Navy’s P2P program as a readiness planning and performance analysis process to improve maritime readiness by clearly articulating performance gaps, identifying barriers, and developing potential solutions to achieve an integrated, enterprise approach to maintaining readiness and supporting America’s National Defense Strategy.   You will be part of a 10 - 12 member team that works closely with the customer to ensure that Navy focuses on the most impactful performance drivers to achieve readiness while identifying key opportunities to better achieve measurable outcomes in the most efficient manner. In this role, you will:- Assist Naval Sea Systems Command staff with data collection and presentation to support P2P processes: - Document and disseminate results of quarterly P2P updates and in progress review (IPRS) briefings- Collaborate and coordinate with stakeholders across the Navy to ensure that action items assigned by senior leadership are completely timely and entirely- Provide executive level status updates in the format of slides, summary papers, metric scorecards, analytical reports, fact sheets to concisely articulate the program’s accomplishment- Perform analysis with spreadsheets, graphs, and pivot tables- Apply process improvement methodologies to support root cause analysis as needed (e.g., Lean Six Sigma, Business Process Re-engineering)- Identify industry benchmarks and best practices relatable to performance deficiencies and recommend courses of action to remove encountered barriers
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51272
Work Location CA-ON-Kitchener
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kitchener
Telework
No - Teleworking not available for this position
ID 51296
Work Location US-AP-Diego Garcia
Looking for a Systems Administrator opportunity at a place you can make a difference every day?  Discover this great opportunity in our Diego Garcia location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Space Force as a prime for their Ground-Based Electro-Optical Deep Space Surveillance (GEODSS) contract to administer and manage GEODSS information systems, IT equipment, mission system software, communications/ security equipment and TEMPEST systems; perform contingency operator duties when SOC is unavailable.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will:- Perform system administration support for all assigned systems and manage the cybersecurity of the Mission System and information systems on a regular basis.- Audit logging and reviewing, account management, incident response, DISA Security Technical and Implementation Guide (STIG) compliance, Army and Air Force policy, and other requirements-related accreditation or authorization documents.- Operate, maintain, repair, and restore the Mission System software and equipment to meet Acc and mission requirements.- Maintain data processing software, database, and system files; perform software installation and system reconfiguration and maintain associated documentation.- Provide communications and networking support.- Update and maintain documentation on Mission System software and site-adaptable parameters integrating changes as required to reflect the current operational and support baseline.- Implement and maintain a Mission System Assessment Report (SAR) to document SA support activities.- Assist sustainment personnel as required in identifying and isolating faulty systems or subsystems.- Ensure servers, workstations, and communications devices are backed up for catastrophic recovery.- Accomplish server backups prior to any software version release or hardware upgrade.- Report system threats, vulnerabilities, and security incidents. Implement security patches and updates. - Perform system analysis to determine factors and causes of system performance issues.- Perform TEMPEST activities as required by contract.- Perform primary or alternate supply system duties.- Perform contingency radar operator duties as required.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IO-Diego Garcia
Telework
No - Teleworking not available for this position
ID 51309
Work Location US-AE-Naples
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position is based out of Naples, Italy. In support of this effort, the Electronics Technician III/Help Desk Support will be responsible for the below listed activities:- Address, manage and resolve network and or domain user trouble calls.- Provide support in the implementation, installation, maintenance and upgrades of user SIPRNet, Non-classified Internet Protocol (IP) Router Network (NIPRNet) and telephone drops, in accordance with best practices and standards. - Support the creation and or troubleshooting of user domain accounts, to include SIPRNet and NIPRNet and review/approve related request forms such as System Authorization Access Request (SAAR).- Assist in the application or acquisition, installation, maintenance, troubleshooting and upgrades of printers, scanners, fax machines, and other non-computing platform office essential systems, as well as software and/or applications, and support the installation, maintenance and upgrade of needed cable infrastructure, such as fiber optic cables, copper Ethernet cables, and the required cable infrastructure pathways, to include data encryptors.- Assist in the application, implementation and testing of security policies for user domain computing platforms.- Perform site surveys and determine requirements needed to support user domain requirements, and develop the needed site survey report.- Assist in the implementation, installation, maintenance and upgrades of telephone drops; assist in the installation, maintenance, and upgrade of Video Teleconferencing (VTC) endpoints; provide VTC support to users, to include VTC endpoint meeting setup and troubleshooting; in the implementation, installation, setup, maintenance and upgrades of telephones, to include Voice over Secure IP (VoSIP).- Track assignments or allocations of telecom assets, services, accounts, etc.; maintain a database used to track telecom asset assignments.- Support the disposal and sanitization of systems, sub-systems, sub-components, peripherals, or any items identified to be no longer needed through the Defense Reutilization Management Office (DRMO) process.- Submit Request for Changes (RFCs), and track and manage RFCs.- Attend meetings in support of domain and telecom users.- Develop SOPs and train users as required.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
IT-Naples
Telework
No - Teleworking not available for this position
ID 51208
Work Location US-VA-Norfolk
System Administrator - Norfolk, VA (Secret Clearance Required) As the AT/FP GSC Systems Administrator II for the Navy Region Mid-Atlantic and Naval District Washington areas, you will support the  Commander Navy Installations Command (CNIC) N3S Public Safety Systems Ashore Programs and their mission is to design, procure, integrate, install, and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters.  The AT/FP Ashore Sustainment Program is executed by the CNIC N3S AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC), and CNIC Regional Program Managers (RPMs). The primary goal of the CNIC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain AT/FP Ashore Program systems in accordance with their operational requirements. This position is based in the Navy Region Mid-Atlantic area near Norfolk, VA. You will be responsible for the following:  - Setting up and maintaining a system or specific components of a system (e.g. installing, configuring, and updating hardware and software; establishing and managing user accounts.- Overseeing or conducting backup and recovery tasks.- Implementing operational and technical security controls; and adhering to organizational security policies and procedures).  Provide critical preventive and corrective maintenance, information assurance, asset management, technical systems updates, service call resolution, and configuration management for C4I systems worldwide. - Provide Operation and Maintenance support including patch management/testing, STIG implementation and mitigation, information assurance/security, anti-virus, and data backup solutions.- Provide system administration and engineering support for Windows 10 and Windows Server 2016/2019.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51257
Work Location US-CO-Fort Carson
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Fort Carson
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51219
Work Location US-CA-N/A
If you love being part of a high-profile shipbuilding program supporting the US Navy, then Serco has an excellent opportunity for you. This Senior level position will support the Government on-site Assistant Program Manager focused on shipboard weapons and aviation technical issues at the shipyard in San Diego, CA. Bring your expertise and experience to make a positive impact to the T-AO Fleet Oiler Program. This position is contingent upon your ability to obtain and maintain an DoD Secret level clearance pre-employment. The Serco on-site Team provides technical support to the T-AO Class hulls being constructed at National Steel and Shipbuilding Company (NASSCO) Shipyard located in San Diego, CA. You will be part of Serco’s on-site Team (four members) located at NASSCO’s facility supporting the T-AO Fleet Oiler Shipbuilding Program. The Serco on-site Team plays a significant role is assisting the Government ensuring NASSCO meets all contractual technical requirements. In this role, you will:- Focused on shipboard weapons and aviation technical issues.- May include other technical assignments as needed.- Review NASSCO engineering submittals, drawing reviews, specification changes, trade off studies, development/review of test procedures, and review/confirm regulatory body requirements compliance.- Coordinate efforts with the PMS 325 Lead for Weapons and Aviation.- Attend meetings at NASSCO offices associated with the T-AO Program.- Participate in shipboard inspections related to T-AO Aviation and Weapons requirements.
Category
Engineering
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51298
Work Location US-CA-N/A
Looking for a Military and Family Life Counselor opportunity at a place you can make a difference every day?  Discover this great opportunity in our Arizona & Central/Southwest, California locations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. Join our pool of dedicated, experienced counselors providing non-medical counseling services to Service members and their Families worldwide. The Military and Family Life Counseling (MFLC) Program was established to expand access to confidential counseling and reduce the barriers and stigma often associated with seeking counseling support. The stresses of Military life are complex, requiring a wide range of problem solving skills in areas such as: single parenting; child care; spousal employment; fluctuating Family income; frequent relocations; isolation from other extended Family members; child education; and children coping with the absence of a parent. The DoD and Serco recognizes these difficulties and is committed to providing the necessary in person counseling support to all Active and Reserve Service members and their Families.  Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will: Non-medical Counseling Services: - Deliver “just in time” services via “walk around/coaching” approach (psychoeducation).- Identify personnel and family needs to provide a "get-well" plan.- Make referrals and warm transfers to military and community resources according to the needs of personnel and families.- Manage duty to warn and restricted reporting situations in accordance with DoD protocol.- Participate in individual and group supervision.- Share information regarding trends and issues encountered at service location.- Participate in in-services/training, quality improvement committees or other activities as assigned. Outreach and Awareness:  - Partner and augment activities family and personnel programs and services.- Build coalitions and connect with federal, state, and local resources and non-profit organizations.- Consult with military commands and installation service providers.- Advise on curriculum development in response to new presentation requests from military leadership.- Develop and implement approved training and education programs and materials. MFLC Assignments Available: Rotational/Adult, Rotational/Child Youth Behavioral (CYB), On-Demand, Surge. Travel:  Travel is required to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation.  This position requires access to US Government facilities and systems. US Citizenship, a valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities is required.  Work Conditions: Flexibility to work non-standard hours as needed in order to properly serve and assist clients. Job assignments may require working at client site and/or alternative sites where working conditions may vary.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-AZ-Bullhead City
Telework
No - Teleworking not available for this position
ID 51255
Work Location US-DC-Washington
If you are interested in supporting the US Navy and Commercial Customers with modernizing warships essential to national defense - Serco has a great opportunity for you! Serco is seeking a Navy Operations & Planning Analyst to help in tracking a wide variety of planning documents necessary to execute complex ship sustainment projects.  The Operations & Planning Analyst will be a part of a small team that works closely with our Customer and other Serco teams to deliver quality systems. Matthew Weber has great insight on Navy sustainment operations; he possesses years of experience supporting ship maintenance and modernization; and is a career Navy veteran and former ship captain. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. Position Summary: This position is in direct support of our NAVSEA 21 program. The Operations & Planning Analyst will become familiar with NAVSEA business modeling, briefing materials, and assist in the tracking and reporting requirements for all ship-class sustainment operations using Microsoft Office based products. As a member of Serco and in support of the client team, you will be responsible for evaluating program activities and constructing executive level briefing material to report programmatic statuses to key government and private sector stakeholders. Core duties require updating, continuously improving critical scheduling reports, and disseminating them to a large planning group. As the sole source expert for ship schedules reporting, you will be responsible for cultivating and maintaining a communications network that reaches 1,500+ personnel, reporting ship statuses and key scheduling changes as reported via the Navy staff, Surface Type commander and fleet scheduling offices. The Operations & Planning Analyst will:- Display professional demeaner and demonstrate high level communication (verbal and written), presentation, and interpersonal skills.- Show proficiency with customer care, team development, and support.- Show strong knowledge of Microsoft Office while tracking multiple communication sources with spreadsheets, oral and written correspondence, and be prepared to consolidate information into presentations to senior leadership.- Assist in the development and monitoring of schedules, drafting risk messages, continuous updates and CNO Report messaging distribution, and report applicable priority schedule changes for all ship classes. - Ensure a smooth flow of communications, time commitments, and special projects for the modernization program and class ship managers along with fleet stakeholders. - Work independently on established priorities and work toward completion timelines for a wide variety of correspondence.- Gather, compile, and maintain data from available information systems and, when necessary, establish new data collection procedures for specific programmatic activities or for programmatic evaluation.- Schedule appointments, meetings, conferences, and maintain multiple reports, SharePoint sites, and budget charts as necessary.- Record, transcribe, and summarize pertinent information from meetings and conference calls, and distribute “meeting minutes” to team members and stakeholders upon request.- Create, implement, and maintain tracking report(s) used to evaluate the budget and schedule availability of ship avails.- Demonstrate the ability to assume responsibility without direct supervision.- Handle confidential information and exercise initiative and judgment in making decisions within the scope of assigned authority.- Possess knowledge of analytical, evaluative methods, and techniques for assessing and improving process effectiveness and efficiency.- Apply basic data gathering methods to collect various types of information.- Define the objectives, priorities, and deadlines for projects or assignments and assists clients with unusual situations, problems, or studies that do not have clear precedents.- Evaluate reports and other completed work for technical soundness, appropriateness of conclusions or recommendations, consistency, relevance of support material, and compliance with policies and requirements.- Participate in working groups, program development forums, analytical activities, readiness exercises, training, education, and other forums as required to accomplish contract requirements.- Perform additional duties and responsibilities as assigned.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51293
Work Location CA-ON-Mississauga
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations- Ensures the fair and proper conduct of examinations- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities- Provides Security Guard Testing (SGT) examination services supportPrimary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists- Collects applicable fees accurately- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries- Contacts members of the public to communicate information and correct errors- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks- Escalates customer concerns and redirects customers to other government agencies, when required SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 51291
Work Location CA-ON-Toronto
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 51288
Work Location CA-ON-Oshawa
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. Serco is offering $250 dollars sign on bonus!
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 51282
Work Location CA-ON-Orangeville
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Orangeville
Telework
No - Teleworking not available for this position
ID 51268
Work Location US-CA-El Segundo
*WBB is now part of Serco Serco is seeking a dynamic General Clerk to support our Navy customer onsite in El Segundo, CA. Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In this role, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-Los Angeles
Telework
No - Teleworking not available for this position
ID 51243
Work Location US-MD-N/A
Serco is looking for top talent to join our team! We are looking for a  Billing Specialist. This role calls for a well-rounded performer who thrives in a fast-paced, demanding environment. Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture.  In this role you will: - Calculate and prepare final project invoices, including necessary invoicing schedules and back-up data. - Review organizational billing practices to ensure invoice accuracy within contractual terms, Federal Acquisition Regulations, and DCAA requirements. - Prepare and analyze schedules for accounts receivable and unbilled receivables. - Prepare and process final invoices utilizing both a CACW and CCR method.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51221
Work Location CA-ON-Toronto
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Metro East
Telework
No - Teleworking not available for this position
ID 50083
Work Location US-DC-Washington
If you are a Price / Cost Estimator and looking for your next opportunity to join a dynamic team, apply today! This position will serve as an advisor to government personnel to provide briefings and lead large meetings to support Department of Defense and Federal Agencies in evaluating Acquisition proposals and support peer level contract reviews. The position will be located at the Joint Base Anacostia-Bolling, Washington DC.  The primary responsibilities for this position are to:- Provide Acquisition pricing support and services- Provide full range of pricing support and services for high value, long term acquisitions, including:- Evaluating prime and sub-contractor cost proposals- Recommending prices for Procurement Contracting Office negotiations- Use independent judgment and discretion in selecting areas for review where precedent or historic data may not be available- Interpret data, study trends, forecast patterns- Project costs for long term contracts- Use economic, statistical, accounting, and financial analysis principles and techniques to evaluate contractor projections, etc.- Conduct price analysis for commercial items- Implement pricing regulatory and policy guidance- Act as a source of pricing expertise
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-DC-Anacostia Annex
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 49964
Work Location US-OH-Beavercreek
The Air Force Life Cycle Management Center Special Programs Office (AFLCMC/WAG) develops, tests, and rapidly fields classified Air Force aeronautical capabilities. Executing a significant budget, AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. In this position the SME Program Manager will provide program management support to classified programs utilizing DoD acquisition processes and policies for the procurement of systems, subsystems, and life cycle acquisition management. In the Program Manager SME position, you will,- Assist in initiating new prototype and development programs- Employ acquisition program analysis in the areas of acquisition and contracting strategy, program planning and control, schedule development, test, configuration management, risk management, contract changes, financial management, production, and product support- Assist in the planning, development, editing, and staffing of acquisition document products (e g , program documentation, plans, reports, briefings, etc)- Develop and present briefings on program status, findings, and/or recommendations to senior leadership- Conduct technical evaluations of contractor proposals- Assist in annual program cost estimates and Program Objective Memorandum development and submission- Interface with weapons system contractors, vendors, and Government representatives regarding programmatic aspects- Support program technical interchange meetings, program management reviews, executive management reviews, test meetings, development/operational test events, integrated product team meetings, software/hardware design reviews, etc- Perform program risk assessments and develop mitigation plans- Apply earned value management system (EVMS) for cost and schedule to existing contracts- Reviews and gives feedback to contract deliverable products
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 48936
Work Location US-OH-Beavercreek
If you want to work on cutting edge Air Force programs, Serco-WBB has a great opportunity for you!   As a Senior Systems Engineer, you will be supporting the Special Programs Division (AFLCMC/WAG) at Wright-Patterson AFB, Ohio. The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. You will be providing bold and innovative engineering solutions by working with labs, test organizations, operational users, prime contractors, and subcontractors. In this role, you will: - Utilize your systems engineering expertise in research, design, development, integration, test, and sustainment of aircraft subsystems equipment and software- Translate user requirements into system requirements, including allocation and verification in system requirement documents- Using mechanical and electrical engineering experience, evaluate Contractor proposed design changes and solutions, perform systems analyses and technological/trade-off study assessments- Analyze equipment and software performance deficiencies and make recommendations for corrective actions- Support review and evaluation of weapon system and subsystem design, integration, analyses, and verification- Support test planning working groups, technical interchanges, lab and flight test events, and day-to-day interactions between test, intelligence, and technology organizations- Support development and review of the full range of program and contract documentation- Apply systems engineering approach in building entrance and exit criteria for significant technical reviews.- Conduct technical evaluations of contractor proposals- Perform technical risk assessments and develop mitigation plans
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-OH-Dayton
Telework
No - Teleworking not available for this position
ID 46970
Work Location US-OH-Beavercreek
The Program Manager position supports the Positioning, Navigation, and Timing (PNT) Program Office (PNT PO) with ongoing modernization, development, and sustainment of a variety of GPS receivers and user equipment to meet existing DoD / civil mandates and DoD / national-level priorities. You will be working onsite at the government program office at Wright-Patterson AFB, OH. Duties to include, but are not limited to the following:- Supporting the identification, documentation, and implementation of acquisition and sustainment related activities to plan, develop and implement program strategies, milestone preparation and documentation of these activities in program briefs and reports- Support the overall project lead and provide support to Integrated Product Teams, conferences, and meetings- Potential for liaison work with other AFLCMC Program Offices, and operational unitsThis position will be responsible for providing acquisition management support services to ensure the delivery of acquisition services in support of the customer’s mission.  Services include some or all of the following: - Develop new approaches to problems encountered and support the management of acquisition strategies for assigned projects, as directed by the project lead- Evaluate program and mission requirements to establish detailed objectives and integrate these activities with other program and functional elements within the program office and outside organizations- Implement plans by preparing and reviewing program documents, including detailed acquisition plans, development and production schedules, engineering change proposals, and design studies- Perform contractor-designated activities for assigned projects and identify problem areas for further study and evaluation- Assist with defending the program position at program reviews, conferences, and other functions by providing higher level management with status and decision information on assigned programs/projects
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 46757
Work Location US-OH-Beavercreek
*WBB is now part of Serco The Program Manager will support the Positioning, Navigation, and Timing (PNT) Program Office (PNT PO) with modernization of a variety of existing GPS receivers to meet existing DoD / civil mandates and DoD / national-level priorities by supporting identification, documentation, and implementation of acquisition and sustainment related activities to plan, develop and implement program strategies, milestone preparation and documentation of these activities in program briefs and reports within government program office at Wright Patterson AFB, OH. JOB DESCRIPTION AND RESPONSIBILITIES: The position will be responsible for providing acquisition management support services to ensure the delivery of acquisition services in support of the customer’s mission. Services include the following:- Develop new approaches to problems encountered and support the management of acquisition strategies for assigned projects, as directed by project lead- Identify, analyze and make recommendations concerning acquisition process problems, trends, and emerging needs- Perform advanced acquisition planning, including market research and consideration of appropriate procurement approaches to satisfy mission needs and customer requirements- Analyze requirements, recommend revisions to work statements/specifications, make recommendations for appropriate type of contract, establishment of milestones, and assistance with all phases of procurement planning- Implement plans by preparing and reviewing program documents, including detailed acquisition plans and documents, development and production schedules, engineering change proposals, and design studies
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 49521
Work Location US-OH-Beavercreek
Join our team supporting Positioning, Navigation, and Timing (PNT) Program Office (PNT PO) with ongoing modernization, development, and sustainment of a variety of GPS receivers and user equipment to meet existing mandates and national-level priorities.- Duties include supporting identification, documentation, and implementation of acquisition and sustainment related activities to plan, develop and implement program strategies, milestone preparation and documentation of these activities in program briefs and reports- Support the overall project lead and provide support to Integrated Product Teams, conferences, and meetings- Liaison work with other AFLCMC Program Offices, and operational units- This position will be assigned within government program office at Wright Patterson AFB OH Responsible for providing acquisition management support services to ensure the effective and efficient delivery of products in support of the customer’s mission.  Services include some or all of the following: - Develop new approaches to problems encountered and support the management of acquisition strategies for assigned projects, as directed by the project lead - Evaluate program and mission requirements to establish detailed objectives and integrate these activities with other program and functional elements within the program office and outside organizations- Implement plans by preparing and reviewing program documents, including detailed acquisition plans, development and production schedules, engineering change proposals, and design studies- Perform contractor-designated activities for assigned projects and identify problem areas for further study and evaluation- Assist with defending the program position at program reviews, conferences, and other functions by providing higher level management with status and decision information on assigned programs/projects
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51270
Work Location CA-ON-Toronto
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Etobicoke
Telework
No - Teleworking not available for this position
ID 51202
Work Location CA-ON-London
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-London
Telework
No - Teleworking not available for this position
ID 51201
Work Location CA-ON-Lindsay
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Lindsay
Telework
No - Teleworking not available for this position
ID 51232
Work Location CA-ON-Sudbury
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sudbury
Telework
No - Teleworking not available for this position

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