Serco Inc.

Career Opportunities


Here are our current opportunities matching your search. Please click on job title to view additional information, where you can also access the direct link to apply.

Enter job search criteria / Perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 11 of 19

ID 51228
Work Location CA-ON-Ottawa
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa Walkley
Telework
No - Teleworking not available for this position
ID 51265
Work Location US-IL-Scott AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-IL-Scott AFB
Telework
No - Teleworking not available for this position
ID 51264
Work Location US-ND-Minot AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-ND-Minot AFB
Telework
No - Teleworking not available for this position
ID 51263
Work Location US-UT-Hill AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-UT-Hill AFB
Telework
No - Teleworking not available for this position
ID 51262
Work Location US-ND-Grand Forks AFB
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-ND-Grand Forks AFB
Telework
No - Teleworking not available for this position
ID 51230
Work Location CA-ON-St. Catharines
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-St. Catharines
Telework
No - Teleworking not available for this position
ID 51229
Work Location CA-ON-Renfrew
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Renfrew
Telework
No - Teleworking not available for this position
ID 51227
Work Location CA-ON-Oshawa
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 51224
Work Location CA-ON-Newmarket
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Newmarket
Telework
No - Teleworking not available for this position
ID 51223
Work Location CA-ON-Mississauga
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 51200
Work Location CA-ON-Kitchener
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kitchener
Telework
No - Teleworking not available for this position
ID 51198
Work Location CA-ON-Stoney Creek
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Stoney Creek
Telework
No - Teleworking not available for this position
ID 51197
Work Location CA-ON-Guelph
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Guelph
Telework
No - Teleworking not available for this position
ID 51191
Work Location CA-ON-Toronto
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 51190
Work Location CA-ON-Brampton
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Brampton
Telework
No - Teleworking not available for this position
ID 51188
Work Location CA-ON-Barrie
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Barrie
Telework
No - Teleworking not available for this position
ID 51271
Work Location US-VA-Virginia Beach
Looking for a Software Engineer/Programmer opportunity at a place you can make a difference every day? Discover this great opportunity in our Virginia Beach, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. Serco supports the US Navy as a prime resolving real world/real-time tasks. Our team works closely with the customer and other Serco teams responsible for designing, modifying, developing, writing, and implementing software programming applications. You will be part of a dynamic, focused team recognized by the Navy and the industry for their outstanding contributions to the contract and program. Visit these links for more information about how Serco supports the Navy https://www.serco.com/na/careers/navy-careers and our Veterans https://www.serco.com/na/careers/veterans-at-serco.)  In this role as a Software Engineer/Programmer, you will:- Develop, operate, maintain, and administer the Web-enabled I Logistics Database – an Oracle database which contains supply and configuration data on material as well as business applications, and a Microsoft (MS) “dot net” front end that enables system access by fleet users who enter supply and maintenance actions in support of Navy 3M data collection.- Support and/or install software applications/operating systems. - Participate in the testing process through test review and analysis, test witnessing and certification of software. - Be familiar with a variety of the field's concepts, practices, and procedures. - Be relying on your experience and judgment to plan and accomplish goals.- Perform a variety of complicated tasks.- Be able to lead and direct the work of others.- Need a wide degree of creativity and latitude is expected. - Report directly to a project lead or manager.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Virginia Beach
Telework
No - Teleworking not available for this position
ID 51269
Work Location CA-ON-Stoney Creek
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Stoney Creek
Telework
No - Teleworking not available for this position
ID 51246
Work Location CA-ON-Niagara Falls
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. Serco is offering $250.00 dollars sign on bonus!
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Niagara
Telework
No - Teleworking not available for this position
ID 51261
Work Location US-TX-San Antonio
Join Serco as a HERO Dispatcher in San Antonio, Texas!This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.  You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.  In this role, you will: - Monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.- Dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.- Log potential and confirmed incidents, construction and maintenance closures using ITS software.- Provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.- Perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information- Complete the initial and “on-the=job” training programs under the supervision of, and monitored by, the Training Supervisor and Program Manager. 
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-TX-San Antonio
Telework
No - Teleworking not available for this position
ID 51253
Work Location CA-ON-Guelph
 If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:- Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities:Management and Supervision:- Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate workflow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- Leadership – 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral communication: ability to express oneself clearly in conversations and interactions with others.- Written communication: ability to express oneself clearly in business writing.- Fostering teamwork - The ability to (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing performance - The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus - The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness- The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing work - The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal credibility - To be perceived as responsible, reliable, and trustworthy.Health & Safety:- Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements. This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Guelph
Telework
No - Teleworking not available for this position
ID 51251
Work Location US-RI-Newport
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  This UUV Systems Engineer will be on a dynamic team, programing undersea systems engineering at our Newport, RI location.  Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our sailors. This position is contingent upon your ability to maintain/transfer your Secret clearance . Serco supports the US Navy as a prime for the Autonomous Maritime Systems Test Center (AMSTC) Engineering and Technical Services contract which supports defense work on Unmanned Underwater Vehicles (UUVs).  Our team upgrades, maintains and manages the hardware and software systems of multiple UUV platforms to ensure the safety of the sailors and to allow them to perform their missions successfully. You will be part of a 10-12-member team that works closely with the customer and other Serco teams to deliver quality systems. Robert Connerney (https://www.linkedin.com/in/robert-connerney-00436810b/) leads this team with over 39 years’ experience.  The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will: - Support the development, operation, and maintenance of a variety of complex technology systems applicable to UUV’s. - Participate in at sea and bench testing of UUV systems- Design, engineer, assemble, fabricate, and integrate prototype electrical and mechanical systems, sub-systems, circuitry, and associated interfacing hardware for multiple UUV platform elements.- Participate in the integration of systems, processes, and methodologies to ensure the performance of the total system.- Support senior technical level personnel and program managers in the planning, oversight, and execution of complex and advanced projects related to UUV technical systems development. - Prepares and reviews input to major technical reports, status reports, letters, technical memoranda, contract reports and formal briefings.- Complies with applicable quality and security procedures in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-RI-Newport
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51250
Work Location US-RI-Newport
If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  This UUV Electrical Engineer II will be on a dynamic team, programing undersea systems engineering at our Newport, RI location.  Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our sailors. This position is contingent upon your ability to maintain/transfer your Secret clearance.This position is contingent upon customer approval. Serco supports the US Navy as a prime for the Autonomous Maritime Systems Test Center (AMSTC) Engineering and Technical Services contract which supports defense work on Unmanned Underwater Vehicles (UUVs).  Our team upgrades, maintains and manages the hardware and software systems of multiple UUV platforms to ensure the safety of the sailors and to allow them to perform their missions successfully. You will be part of a 22-25 member team that works closely with the customer and other Serco teams to deliver quality systems. Robert Connerney (https://www.linkedin.com/in/robert-connerney-00436810b/) leads this team with over 39 years’ experience.  The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role, you will: - Support the development, operation, and maintenance of a variety of complex technology systems applicable to UUV’s. - Participate in at sea and bench testing of UUV systems- Design, engineer, assemble, fabricate, and integrate prototype electrical systems, sub-systems, circuitry, and associated interfacing hardware for multiple UUV platform elements.- Participate in the electrical integration of systems, processes, and methodologies to ensure the performance of the total system.- Develop or modify software supporting UUV systems and missions- Prepare software requirements and test documentation- Complies with applicable quality and security procedures in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-RI-Newport
Telework
No - Teleworking not available for this position
ID 51254
Work Location US-TX-N/A
AT/FP Field Service Technician - Dallas, TXThe Space and Naval Warfare Systems Center Pacific (SSC PAC) Security Systems Branch, Code 4118 performs the procurement, installation, integration, testing and life cycle sustainment of Naval Anti-Terrorism/Force Protection (AT/FP) Electronic Surveillance Systems (ESS) at shore installations throughout the world. Systems/equipment and services are defined as equipment and/or systems that facilitate the detection, delay, deterrence, assessment, and response to terrorist events. Sustainment services include preventive and corrective maintenance, interoperability, maintenance planning, supply/logistics support, testing and evaluation, reliability and maintainability, and configuration management. In support of the program's mission, Serco is looking for a Field Service Engineer (FSE). This is a telecommute position, but you will be required to report onsite daily. This position is based out of Dallas, TX or remote in Texas.You will be responsible for the following: - The FSE installs, troubleshoots, and maintains products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed. - The FSE trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. - Will be relied upon to determine and recommend which products or services best fit the customers' needs. Relies on limited experience and judgment to plan and accomplish goals.  Work is generally performed onsite where working conditions may vary.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-TX-Dallas
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51217
Work Location US-AE-Wiesbaden
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-Baden-Württemberg-Stuttgart
Telework
No - Teleworking not available for this position
ID 51137
Work Location US-VA-Herndon
Serco, Inc is seeking Top Talent to join our Procurement Team. We have immediate need for a Subcontracts Administrator to join our team in Herndon, VA. You will develop competitive and single/sole source Request For Proposals (RFPs) for federal and commercial services and products of medium complexity; compiles various bid/compliance documents and inspects them for completeness; evaluates bids and completes subcontract / purchase order awards; manages supplier performance issues to resolution; performs subcontract close-out and a variety of other procurement-related tasks. In this role you will be: - Preparing compliant RFP packages for low-mid complexity requirements based on limited input from more senior SCAs.  Issues competitive and sole/single source solicitations and serves as the primary point of contact for the bidding suppliers.  Understands various contract types and how to evaluate pricing under each type.  Evaluates competitive bids on a lowest-price-technically-acceptable (LPTA) and best-value basis and awards subcontracts / purchase orders to successful bidders under general supervision.  Leads administration of subcontracts and processes modifications as required.- Assists in subcontract negotiations.  Ability to learn and understand Serco’s standard terms and conditions as well as Federal contract clauses.  Tailor Prime Contract flow downs and general terms and conditions to suit each procurement with guidance from more senior SCAs or management.  Develops a basic understanding of when certain contract clauses require Procurement interactions with other parties.  - Acquires products or services from known supply sources in a timely manner.  Ensures subcontract agreements and purchase orders accurately reflect price, schedule, terms, and conditions as negotiated with suppliers in a generally supervised environment.- Understands procurement file documentation requirements and demonstrates capability to complete, compile, and review individual documents for suitability.  Understands the difference between compliant and non-compliant documents and is able to work with the appropriate parties to correct any deficiencies.  - Facilitates the resolution of subcontract agreement related issues by arranging and participating in conferences between suppliers and company personnel. Recommends appropriate actions to resolve performance difficulties. Monitors supplier performance for conformance to original proposal, and controls change management.- Facilitates the resolution of subcontract agreement related issues by arranging and participating in conferences between suppliers and company personnel.  Recommends appropriate actions to resolve performance difficulties.- Participates in continuous improvement activities and provides suggestions for cost reduction and improved efficiency. - Develops a basic understanding of the Procurement activities in the contract pre-award phase.  Assists more senior SCAs with the establishment of Non-Disclosure Agreements, Teaming Agreements, and third-party pricing to support Serco proposals. - Establishes business rapport and builds continuity with the Program Management Office for multiple programs. Actions procurement requirements directly from the requesting source in lieu of receiving assignments from a manager.
Category
Purchasing
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50890
Work Location US-CA-San Diego
System Administrator - San Diego, CA - SECRET Clearance Required The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In support of this effort the System Administrator will work as part of a team providing a variety of tasks to the US Navy to include: system administration, virtual machine creation and Video Management System monitoring, and compliance checks. This position is based out of San Diego CA. In this role, you will be responsible for:- Provide System Administration support for CAD911 system in the Regional Dispatch Center in San Diego, California. - Perform Active Directory Account management.- Perform Patching, Scanning, and Security Technology Implementation Guides (STIGs)- Provide production rollout support- Perform IA/Cyber Security Remediation as needed to maintain Video Management System connectivity with PSNet.- Evaluate performance of subcontractors and staff in terms of actual and planned task schedules and resource requirements while reviewing work for quality assurance.- Train all staff members and instruct them on customer’s methods, procedures, and standards.- Evaluate, develop, or implement procedures regarding project documentation and development.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51222
Work Location US-DC-Washington Navy Yard
If you are seeking a position where you will have the opportunity to bring your expertise in Financial Analysis, Serco has a fantastic opportunity for you! Serco supports the U.S. Navy as a prime for their Ship Maintenance and Modernization contract which integrates maintenance strategies, modernization plans, training needs, and technical, logistics, and programmatic efforts to best manage the lifecycle of U.S. and partner Navy surface ships and systems from fleet introduction through transfer or disposal. The Financial Analyst will be part of a 12-member team that works closely with the customer and other Serco teams to provide management oversight in Planning, Programming, Budgeting and Execution (PPBE) efforts across SEA21/CNRMC.  In this role you will:- Provide support services to the U.S. Navy in our Washington DC office and will be responsible for delivering critical Fleet support to ensure surface ships meet all current and future mission requirements.- Develop plans, schedules, and budgets to meet contractual requirements for a portion of a program. - Uses quantitative analytical techniques to assess program process issues and develop risk reduction/mitigation approaches for improving program planning, control, and execution. - Prepare/analyze funding/execution reports. - Interact with Senior Level Military and Government officials, participate in communicating status to upper level management, review, design and implement process changes. - Serve as a resource for resolution of problems. - Develop documentation, reports, and project plans and prepares and may present briefings and staff seminars.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51248
Work Location CA-ON-Mississauga
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 51169
Work Location US-CA-San Diego
If you love high profile and challenging programming projects supporting the US Navy - Serco has a great opportunity for you! This Senior Software Engineer will be on a dynamic team, building machine learning systems at our San Diego, California location.  Bring your expertise and collaborative skills to make an impact on how our sailors work with leading edge technologies.   Serco’s Machine Learning Sector develops a wide range of capabilities addressing our customer’s challenges which include data integration and fusion, representing expert knowledge for machines to use, and leveraging complex data sources to optimize workflows. You will be part of a 5-7-member team that works closely with our ONR customer and other teams to deliver innovative systems to the sailors. We are seeking a Senior Software Engineer experienced in developing, integrating, deploying, and testing advanced analytics in military environments. In this role, you will: - Design, create and modify software written in Java and/or Python- Package and deliver software for a Linux environment using standard DevOps principles  - Support modeling, integration, and testing of machine learning algorithms in a classified military environment- Collaborate with co-workers, leadership, and clients to understand client problems, identify solutions, and demonstrate software solutions- Participate in internal and client-defined agile software development processes- Write technical software documentation and explain software design and implementation to co-workers, clients, and partners- Mentor co-workers on software engineering and security principles
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51193
Work Location CA-ON-London
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant Finishphotos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-London
Telework
No - Teleworking not available for this position
ID 51104
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you!  This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. As a Senior Principal for Safety (PFS) Analyst, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this role, you will:- Provide services and products encompassing the full spectrum of system safety, environmental safety, and weapons and explosives safety in support of all programs within the Amphibious Warfare portfolio- Prepare safety hazard risk assessments and safety hazard risk acceptance analyses- Support the development of National Environmental Policy Act (NEPA) related assessments, schedules, and reports- Support the development of Weapons System Explosive Safety Review Board (WSESRB) analyses, reports, and presentations- Interfaces with and supports system safety working groups- Update and maintain safety hazard databases for all programs within the program office
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51213
Work Location US-MA-Boston
If you are interested in supporting the US Navy to deliver state of the art craft in a role that involves meaningful and challenging projects–Serco has a great opportunity for you in Boston, MA!  This position is contingent upon your ability to obtain and maintain a DoD Secret level clearance post-employment.Serco supports the Navy as prime for their Amphibious Warfare program. Located in the heart of Boston’s Seaport District, the Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft, Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft, Utility (LCU) 1700, and the planning and maintenance of the new Ship to Shore Connector (SSC). In this role you will work closely with the government Planner on the scheduling, coordinating, ordering of parts, obtaining vendor quotes, and all aspects of availability (maintenance) planning for the craft. In this role you will:- Act as a liaison between Serco Planning Group and Government customer- Assign LCAC advanced planning maintenance availabilities for individual LCACs programmed for each Fiscal Year- Prepare craft availability work specifications for Program Office- Provide Independent Government Estimates for work specifications- Provide estimate and availability of material to support specific availability- Oversee work accomplished by sub-contractor planners and estimators - Coordinate and schedule monthly availability planning meetings with the fleet and other key stakeholders- Prepare preliminary work specification packages for the fleet- Assign work items to appropriate planner for work specification preparation- Assist in aligning work within various departments of the Landing Craft Planning Yard- Coordinate with On-Site Representatives throughout the fleet on all facets of availability planning- Provide accurate material estimate and delivery dates for both Government Furnished Material and Contractor Furnished Material- Coordinate and conduct on-site Pre-Overhaul Test and Inspection (POT&I) for LCAC availabilities- Assemble final work specification packages and distribute to the fleet- Perform additional duties as assigned.
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-MA-Boston
Telework
No - Teleworking not available for this position
ID 51218
Work Location US-AE-Via Pordenone
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
IT-Friuli-Venezia Giulia-Aviano
Telework
No - Teleworking not available for this position
ID 51231
Work Location US-VA-Herndon
Looking for a great opportunity where you can make a difference every day? Check out this Talent Development Specialist position and apply today! Discover this great opportunity in a hybrid work environment working partly out of our Serco Headquarters office in Herndon, VA and remotely from home (with the option for a 9/80 compressed work schedule)! Bring your expertise and collaborative mindset to make an impact through the alignment of business objectives and challenges with creative talent solutions. The Talent & Organizational Development team is responsible for enabling business growth and a high-performing organizational culture by leading end-to-end talent programs and initiatives that attract, grow, and retain diverse top talent. Part of the broader Employee Experience function within HR at Serco, the Talent & Organizational Development team works closely with Serco leadership to serve as trusted HR advisors, consultants, coaches, strategists, and partners. The Talent & Organizational Development team plays a critical role in executing enterprise-wide talent strategies and thought leadership in support of employee learning and development.  Serco Talent programs include but are not limited to: Internships, Early Career Development, Supervisor and Manager Development, Project Management, Leadership Development, Rotational Assignments, LinkedIn Learning Administration, Organizational Development, Mentoring, and Innovation. In this role, you will:- Take a data-driven approach to lead the assessment and analysis of development needs and partner with key stakeholders to prioritize, develop, deliver, and scale talent development solutions.- Design collateral to include presentations, slides, handouts, flyers, worksheets, workbooks, scripts, videos, and more.- Facilitate/moderate training sessions and events.- Meet with and serve as a consultant to senior leadership.- Apply practical stakeholder, change, and project management disciplines to execute and deliver programs.- Identify talent development collaboration opportunities across functional partners (inside and outside of HR) to deliver an integrated approach and employee experience.- Implement continuous improvement initiatives on talent programs and gather feedback.- Provide high quality service to all levels of management and staff.- Provide thought leadership and subject matter expertise in the talent development domain and apply to Serco.- Support new or emerging talent initiatives as needed.- Work as part of a high-performing, collaborative Employee Experience team and HR organization.
Category
Human Resources
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51226
Work Location US-VA-Virginia Beach
If you love challenging engineering projects supporting the US Navy- Serco has a great opportunity for you!  This Senior Designer position will be on a dynamic team, supporting ship or shore design at our Virginia Beach, Virginia location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco’s Installation Design Service Center supports the US Navy across multiple contracts that sustain  shore and shipboard systems across various platforms and installations.  Our team conducts surveys, documents as-built conditions and produces design plans which are used at Navy facilities around the world. You will be part of a critical team that works closely with our customers and other Serco teams to deliver quality technical drawings who has been recognized by the Navy and the industry for their outstanding contributions across multiple contracts and programs. In this role, you will: - Perform detailed shore based Installation Design Plans (IDPs).- Complete redlines and/or as-built drawings.- Perform site surveys and ship checks.-  Turn engineering specifications into sketches, fabrication drawings and assembly drawings with little or no supervision.- Review, self-check and check other employees drawings to ensure quality and standards are met.- Familiarity with SIPH (Shore Installation Process Handbook) is preferred.- Have competence in the use of MS Outlook, Word and Excel and familiarity working in a networked PC environment.
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Virginia Beach
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 50938
Work Location CA-SK-Bushell Park
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient VFR air traffic services to DND, at Canada’s Most Notorious Military Airport. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Duties include: - Control flow of air traffic within assigned airspace using radar monitors, radio and other communication equipment and visual references- Parallel Runway Arrivals and departures control, vector aircraft to final approach to the runway in use- Ensuring that pre-operational checks are carried out;- Ensuring that efficient coordination is affected between all applicable control agencies;- Ensuring that appropriate action is taken in an emergency in accordance with established procedures;- Recording and notifying the ATC Tower Shift Supervisor of all breaches of flying and air traffic regulations;- Ensuring maintenance of the ATC log;- Assisting in the conduct of unit training of ATC personnel;- Performing the Tower Supervisors’ duties when scheduled; and- Any other tasking assigned by the Wing ATC Office (WATCO)/Tower Shift Supervisor. Desirable experience- Previous ATC Tower/Aerodrome Controller at 15 Wing Moose Jaw- Experience in controlling military fighter jets and/or working in a complex, mixed VFR/IFR training- environment- Be conversant and current with all Air Traffic Management regulatory requirements
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
No - Teleworking not available for this position
ID 51192
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you! As a USAFCENT Judge Advocate Administrator you will be part of United States Air Force Central Command (USAFCENT) which is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Chaplain and JA Directorate, located at Shaw AFB, South Carolina. Bring your expertise and collaborative skills to make an impact for the United States Air Force and its clients.Our team has been recognized by the US Air Force as providing top quality services in support of the customers.  Visit these links for more information about how Serco supports the USAFCENT - https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=AFCENT&searchRelation=keyword_all; and veterans https://www.serco.com/na/careers/veterans-at-serco  In this USAFCENT Judge Advocate Administrator role, you will:- Assist the customer in accomplishing all necessary internal operations to include administrative training, security, development, and implementation of organizational operating instructions and regulations of personnel related programs. - Assist in the preparation, maintenance, and deposition of required administrative reports and other correspondence and with managing programs to include task management, Government Purchase Card (GPC) program, safety program, UDM to include ART and SORTS programs, awards program, security program, supply program, records management, Defense Travel System (DTS), training program, and self-inspection program. - Attend required training, meetings, and functions as related to the prescribed unit programs.- Assist with ensuring unit programs comply with regulations, laws, policies, and directives. - Instruct others on changes in administrative policies and procedures.- Assist with developing, establishing, updating, and maintaining office procedures and records/files of various types to ensure effective and efficient operation of the office. Implements unit file plan. - Identify and implement processes which can be improved or made more efficient through application of automated technology or other methods, including SharePoint. Leverages networks and technology to create office continuity.- Assist in role of FAM, coordinating management of and training for deployed personnel. Assists with legal orientation course for legal personnel deploying to USCENTCOM AOR.- Serve as POC for newly assigned personnel; introduces them to key personnel and schedules their initial training/orientation requirements.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 49949
Work Location CA-ON-Toronto
 SERCO is offering a $250 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-
Telework
No - Teleworking not available for this position
ID 51157
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
JP-Okinawa-Kadena
Telework
No - Teleworking not available for this position
ID 51211
Work Location US-WA-Fort Lewis
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
No - Teleworking not available for this position
ID 51152
Work Location US-KY-Fort Campbell
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-KY-Fort Knox
Telework
No - Teleworking not available for this position
ID 50608
Work Location US-MD-Lexington Park
Serco is proud to be supporting our customers here at NAS Patuxent River, MD and we need your help and expertise! Serco is seeking a dynamic Acquisition Specialist - SBIR/STTR, apply today! You will specifically be supporting PMA-264 in their SBIR and STTR efforts. These SBIR and STTR programs fund a diverse portfolio of startups and small businesses across technology areas and markets to stimulate technological innovation, meet Federal research and development (R&D) needs, and increase commercialization to transition R&D into impact.In this role, you will:- Apply analytic techniques in the evaluation of program/project objectives- Analyze requirements, status, budget and schedules- Perform management, technical, or business case analyses- Collect, complete, organize and interpret data relating to aircraft/weapon/project acquisition and product programs- Support the execution of the Small Business Innovation Research and Small Business Technology Transfer initiatives in the program office- Track, manage, and facilitate the full SBIR & STTR lifecycle from award to completion- Track program/project status and schedules- Apply Government-instituted processes for documentation, change control management and data management
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-MD-Lexington Park
Telework
No - Teleworking not available for this position
ID 51187
Work Location US-CT-New London
If you are an expert in your field and driven by engaging in high profile, cutting edge, and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you!  This Senior Software Engineer position will be responsible for defining and implementing the software development methods and environments needed to ensure the integrated system end product meets or exceeds performance objectives. Work will involve software products primarily in the marine robotics, autonomous systems, automation system, and digital twin domains. Software products generally include components bridging multiple domains. Bring your expertise and collaborative skills to make a positive impact on the security of our nation! Serco has naval engineering contracts supporting the Navy and Defense Advanced Research Projects Agency (DARPA). Our subject matter experts explore and architect solutions to satisfy existing tactical needs as well as explore the future of what’s possible. In the execution of these projects, Serco is charged with evolving concepts into physical demonstration prototypes or tactical military assets. Such projects typically demand frequent development, prototyping and test cycles, under closely managed configuration control, and may include software and/or hardware in-the-loop simulations and testing. To ensure success, Serco focuses heavily on minimizing program risk by implementing the most modern integrated software and hardware development tools and processes. In this role, you will have the opportunity to shape software development pipelines across multiple government and industry organizations. The software engineering lead will be responsible for engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; joint requirements development; and informing acquisition milestones and modernization investment decisions. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.  In this role you will:- Provide technical oversight, assessment, and analysis of software-intensive naval engineering system research, development, test, and evaluation- Oversee the drafting of program Software Development Plans (SDPs), and execution of program work in accordance with said plans - Provide software engineering subject matter expertise and mentoring in the set-up of secure software development environments, to include simulation environments and prototyping labs- Provide evaluation of and facilitate integration of software components from industry partners, Government Labs, and Warfare Centers- Conduct statutory/regulatory independent technical assessments of programs (e.g., Program Support Assessment (PSA), Preliminary Design Review (PDR), Critical Design Review (CDR), and software focused reviews) to assess the status of software efforts as well as risks and issues- Perform independent software parametric analysis of development progress based on parameters received from program offices to quantitatively predict completion dates- Perform ad hoc analysis and generating high quality technical reports and presentations for senior DoD leadership to support public speaking engagements, symposium, conferences, and Congressional/OSD/Service reports- Critically review program milestone documentation and contractor deliverables to assess software equities across all phases of the system acquisition life cycle from advanced development planning, estimating, deployment decisions, and sustainment
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CT-New London
Telework
No - Teleworking not available for this position
ID 51195
Work Location CA-ON-Whitby
 SERCO is offering a $250 dollar sign-on bonus for this position! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  Serco offers $250 dollars sign on bonus!
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 50937
Work Location CA-SK-Bushell Park
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficent Air Traffic Management System maintenance, Aeronautical informatio services and VFR air traffic services to DND's NFTC program. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Office Administrator Support (Part-time) Purpose of the Job:To provide part-time administrative support to the Office Administrator and Program Manager. Primary Duties and Responsibilities:- Perform related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying.- Assist with compiling, verifying, and recording ISO Certificates, Supplier Evaluations, Supplier Questionnaires, and other forms and documents in accordance with established ISO procedures and schedules, using computerized and manual processing systems- Assist with updating employee data, employee files, training files etc- Transcribe official minutes of meetings - Any other administrative duties approved by the program manager- Assist with photocopying and collating documents for distribution, mailing and filing- Process incoming and outgoing mail, manually or electronically- Send and receive messages and documents using fax machine or electronic mail- Maintain inventory of office supplies, service office equipment and arrange for servicing in the case of major repairs.- Assist with employee engagement activities e.g.: event planning and execution- When tasked, compare supplies received against purchase orders and track back orders.- Clear back orders before supplier invoices are processed for payment- When tasked, determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer- Assemble packages, cartons and containers, record contents manually or in computer system, pack goods to be shipped and affix identifying information and shipping instructions- Inspect and verify incoming shipments against invoices or other documents, record shortages and reject damaged goods- When tasked, unpack, record and route goods to appropriate department areas- Maintain internal, manual or computerized record-keeping systems- Assist with GFE inventories, as required- Other duties as assignedSkills:- Intermediate to expert level computer skills in MS Office are required.- Excellent organizational skills and high attention to detail.- Ability to multi-task, manage changing priorities, respond to requests in a timely manner.- Outstanding written and verbal communication skills, being able to communicate effectively at all levels of the organization and externally.- Exhibits high levels of professionalism and confidentiality as a representative of the Company.- Demonstrated experience in gathering and reporting information and preparing presentations.- Possession of a valid Saskatchewan drivers’ licence.Health and Safety- Work in compliance with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, and quality. Security Clearance:- - Must be able to obtain a securuty clearance    
Category
Administrative/Clerical
Position Type
Part-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51154
Work Location US-DC-Washington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  This Junior Level Engineer position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco is actively seeking someone to support Team Submarines in engineering acquisition and program management support  General Duties- Provide support to the Systems engineering department- Prepare and execute environmental documentation for exercises as it required by U.S law.- Recommends course of action(s) for unexpected technical and programmatic issues related to RDT&E- Generates Acquisition documentation for Milestone Reviews- Performs technical planning, cost, schedule, risk, supportability and effectiveness analysis for total systems; analyses performed at concept, design, test, evaluation and operational phases- Reviews and develops analytical and technical input needed in order to evaluate documentation and development of briefs to ensure accurate, timely and essential information is proved to decision makers- Prepares Unclassified and Classified briefs for audiences up to and including the Flag level- Assists the Test and Evaluation Manager as required- Meetings and specified Program Integrated Product Teams (IPTs).- Sets high personal standards for performance/conduct;- Demonstrates ability to be a team player; works well with others; contributes positively to work/team environment while continually seeks ways to enhance contribution to the team- Relies on limited experience and judgment to plan and accomplish goals.- Performs a variety of tasks. Works under general supervision.- Typically reports to a supervisor or manager.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 51003
Work Location US-VA-N/A
Project/Program Manager If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  This program management position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a Program Manager with submarine expertise to support an active contract with the U.S. Navy in the Washington, DC area. General Duties:- The Program Manager will be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Program will establish and maintain effective relationships with the program manager and the deputy program manager. - The Program Manager will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Program Manager shall provide acquisition management planning and execution support- The Program Manager will be the single point of contact on all contract management support related issues, including required reports and presentations to the program manager and deputy program manager, responsible for quality control and timeliness.- The Program Manager shall provide financial and management support to TI Manager to assist in budget development for the contract.- Additional responsibilities for the Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program.- Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned. 
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51174
Work Location US-VA-Alexandria
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!  The Naval Architect performs routine analyses and prepare naval architectural deliverables in support of the design of ships, craft, and other floating structures.  In this role you will: Apply naval architectural knowledge in accordance with applicable regulatory body rules, regulations, and industry standards to develop analyses and products in one or more of the following technical areas: - Participate in the development and validation of design and engineering requirements, preparation of specifications, and provides inputs to technical reports and presentations. Provide hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance, and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full-scale trials- Provide weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments- Provide concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization- Perform design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters- Perform structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads - Make general arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops Assists with the review of design proposals and specifications.- Participate in scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues. - Assists in preparing documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Assist with preparation and presentation of formal briefings and staff seminars- Complies with all corporate policies and procedures, including quality assurance and security procedures, in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 51183
Work Location US-CA-San Diego
Electronic & Video Surveillance Mechanical Assembler II - Travel Required The Electronic Surveillance System (ESS) Shore Team specializes in installing Access Control Systems (ACS), Intrusion Detection Systems (IDS), Video Surveillance Systems (VSS) and many more, on various Military bases. If you love engaging in challenging projects, traveling and career growth, Serco has a great opportunity for you as an Electronic & Video Surveillance Mechanical Assembler II - Travel Required.  This cleared Electronic & Video Surveillance Mechanical Assembler II will be responsible for fabrication and assembly of various electromechanical and electronic assemblies.  In this role, you will:- Follow blueprints, guidelines, and/or diagrams to complete tasks. - May perform duties as a fire watch and welder`s helper as well as assembling large scale and intricate mechanical assemblies. - Receives technical guidance from supervisor or higher level technician and work is reviewed for compliance with accepted practices. - Familiar with standard concepts, practices and procedures within field. - Works under general supervision. - Relies on limited experience and judgment to plan and accomplish goals. - Typically reports to a supervisor.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position

New to Serco?