Serco Inc.

Career Opportunities


Here are our current opportunities matching your search. Please click on job title to view additional information, where you can also access the direct link to apply.

Enter job search criteria / Perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 12 of 13

ID 57426
Work Location US-VA-Arlington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! As a Military Program Analyst, you will be supporting the Chief of Naval Operations (OPNAV) Air Warfare Division (N98), Multi-Engine Aircraft and Programs Branch Requirements Officer. Serco supports the US Navy as a prime for their OPNAV N98 Maritime and Carriers Support contract.  Our team directly supports the OPNAV N98 staff with analytical subject matter experts.  You will be part of a 18-member contracting team that works closely with the customer, onsite at the Pentagon to deliver quality resourcing analysis. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this role you will support the Maritime (MPRA) Section Head, Deputy Section Head and Requirements Officers by assisting in the analysis during the Research and Development, Production, and MILCON requirements for the P-3C Orion and P-8A Poseidon. In this role you will:- Provide technical analyses of the P-3C Orion and P-8A Poseidon system design, integration and production plans to address the potential of proposed aircraft structure and mission system architecture changes and integration to meet Performance Based System Specification Baseline requirements.  - Provide program and PPBE analyses, planning and execution for the P-3C Orion and P-8A Poseidon Programs.  Analyze financial data in support of P-8A and related systems to ensure that funding will be adequate to cover operational and technical requirements.  Assist in generation of program documentation, briefs, point papers, etc.- Provide technical analyses, planning and execution for the P-8A.  Assist the government in review of technical specifications and documentation in support of P-8A production program.  Analyze and monitor GFE and CM requirements.  Provide analyses of configuration, deliveries and deficiencies.  Analyze integration of training system requirements into production programs plans and documentation.- Provide the following program management, acquisition and technical support for P-8 programs.  The contractor shall assist with program and requirement analyses, planning, and execution for P-8 Programs.  Analyze financial data in support of P-8-related MILCON in order to establish that the funding will be adequate to cover requirements.
Category
Aviation
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56521
Work Location CA-ON-Toronto
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 57397
Work Location US-AZ-Bullhead City
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Bullhead City, AZ! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - The rate of pay for this position is $35.00 per hour.- Additionally, there is a $5000 sign-on bonus or optional first year paid time off allowance. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-AZ-Bullhead City
Telework
No - Teleworking not available for this position
ID 57369
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.   Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Read and interpret specifications, scopes, sketches or drawings to determine the layout of heating and ventilation system requirements.- Preparation of cost estimates for clients. - Ensure all work on Halocarbon containing equipment is compliant with the Federal Halocarbon Regulations (FHR).- Responsible for the maintenance of self-contained breathing apparatus (SCBA) compressors. - Assist other technicians/ staff in the operation, maintenance and repair of building HVAC systems, and related controls.- Document all information concerning the work performed, labour and materials used to complete assigned work.- Train HVAC/Refrigeration apprentices up to Journeyperson standard and endorse appropriate documentation.- Be available for on call standby duty after hours and weekends as required, according to regularly posted schedule. - Required to operate light duty vehicles, and other equipment necessary in the performance of assigned duties.- Participate in assigned training/certification to perform work of the contract.- May be required to work in remote and isolated sites.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required. 
Category
Technician
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 57371
Work Location US-KS-Fort Riley
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-KS-Fort Riley
Telework
No - Teleworking not available for this position
ID 57392
Work Location US-OR-Medford
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Medford, OR! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer: - The rate of pay for this position is $35.00 per hour.- $5,000 sign on bonus or optional first year paid time off allowance.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OR-Medford
Telework
No - Teleworking not available for this position
ID 57009
Work Location US-LA-New Orleans
Serco is hiring an Administrative Clerk supporting our Navy customer to join our team in New Orleans, LA.  Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In the Administrative Clerk role, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programsThe hourly pay rate for this position is $16.20 plus an additional $4.23/hr for Health and Welfare (H&W).
Category
Administrative/Clerical
Position Type
Temporary/Term Full-Time
Security Clearance
Other
Recruiting Location : Location
US-LA-New Orleans
Telework
No - Teleworking not available for this position
ID 57019
Work Location US-VA-Alexandria
If you are looking for a fast-paced job supporting the development of future autonomous vessels, then Serco has a great opportunity for you!  Serco’s Maritime Engineering Operation (MEO) is seeking a motivated, resourceful Shipyard Projecrt Manager  to join our team and help develop cutting-edge software solutions. You will be part of the Serco VOYAGER team developing a new autonomous vessel for the DARPA NOMARS program. You may also support other ship design programs for the US Navy, USCG, and other commercial maritime customers on a variety of contracts and different vessel In this role you will:  Design phase-     Participate in design and integration activities on behalf of the ship owner.- Advise and assist with selection and contracting with shipyards, Suppliers, and subcontractors.- Compile, in cooperation with the owner, engineering and design team, and shipyard, the building drawings and specifications for the vessel. - Participate and assist program management team verification of budget control and build planning.Construction phase-      Attend the building shipyard and supervise construction on behalf of the owner.- Provide monthly (or weekly) reports to the owner on build progress and budgeting, wherein we advise on impending decisions and actions.- Manage Owner Furnished Equipment (OFE) deliveries to the shipyard. Work with the shipyard to oversee receipt inspection, inventory, storage, care, and protection of OFE.- Coordinate and resolve design discrepancies with the engineering team and shipyard in an expeditious manner.- Conduct regular surveys of the vessel and oversee quality control throughout construction.- Administer change orders from the yard or owner.- Conduct regular surveys of the vessel. Ensure configuration control and oversee quality control during the construction phase, in accordance with the test and inspection plan.Delivery and testing phase- Verify if the vessel is built according to the agreed contracts and specifications.- Coordinate with OEM’s and Shipyard to execute equipment and system and testing. - Coordinate and Manage Dock Trials and Sea Trials in accordance with the Test Plan.- Assist with preparation of test and trials reportsCompile documentation on “as built” modifications based on final tests and quality control surveys.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 57363
Work Location CA-ON-Kingston
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kingston
Telework
No - Teleworking not available for this position
ID 57306
Work Location CA-ON-North Bay
 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-North Bay
Telework
No - Teleworking not available for this position
ID 57307
Work Location CA-ON-Mississauga
 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 57328
Work Location US-AK-Kodiak
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Kodiak, AK! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $34.38/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- Additionally, there is a $5000 sign-on bonus. - Generous Cost of Living Allowance (COLA) provided. COLA is paid as a percentage of the hourly rate for all hours worked. - Relocation allowance provided.  As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-AK-Kodiak
Telework
No - Teleworking not available for this position
ID 57166
Work Location US-DC-Washington Navy Yard
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support for SSN(X).  Serco-NA has an opening for a technical manager with submarine systems and R&D expertise to support our active contract with the U.S. Navy in the Washington, DC area.  General Duties- Knowledge and experience with work, excel, and PowerPoint- Provides day-to-day project management support for future attack submarines design development and R&D planning under the Ship Design Manager (SDM) for Future Submarines in NAVSEA 05U and the R&D manager in the SSN(X) project office (PMS 4XX), respectively.- Generates strategic and detailed programmatic documentation, schedules, and plans, and plays a key role in coordinating action between the project management and financial staffs and the technical and R&D teams. Generates strategies, plans, schedules, and briefing materials to support the SSN(X) technical and R&D teams’ near- and long-term planning efforts. Compiles and coalesces a vast array of inputs from various stakeholders into cohesive draft reports, briefs, and other products, often with very short turnaround times. Manages version control as products are reviewed by the customer and throughout the enterprise and generates final copies for delivery when complete. - Compiles tasking proposals received by PMS 4XX from across the submarine enterprise and generates high-level summary documentation used by the customer to prioritize them and determine funding levels for the next fiscal year. Tracks execution of tasking throughout the current year and documents receipt of deliverables.- Assists with the planning and coordination of various studies, meetings, and working groups held with subject matter experts in narrow areas of expertise with the goal of defining specific problems and delineating areas of responsibility. Generates briefing materials, agendas, and rosters for all team meetings. Manages attendance and ensures all visitors are cleared by security. During meetings, takes notes and generates written summaries and meeting minutes, logging all actions in a master tracker.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
No - Teleworking not available for this position
ID 57310
Work Location US-FL-Niceville
SERCO DOD Skillbridge program provides global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what SERCO is all about.SERCO will consider any Active-duty member that is eligible for the DoD SkillBridge program however, for immediate consideration, SERCO is looking for Military members to fill the following roles:- Cybersecurity SME- a consultant who will provide a full range of IT and Cyber Expertise. In this role you will support a wide variety of projects including working for and with a variety of DoD, Federal, and corporate customers. You will interface with customers on a regular basis to develop project requirements, collaborate and work on integrated teams, and to brief, defend, and support project results. Must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. You will work in close collaboration with senior government and commercial customers providing consultation, recommendations, and support. You must have excellent listening, oral, and written communication skills and be able to work collaboratively with customers and colleagues.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-TX-Houston
Telework
Yes - May Consider Full Time Teleworking for this position
ID 57255
Work Location CA-ON-Ottawa
Working in a fast paced, team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you!This position is contingent upon award of contract.The Junior Naval Architect receives technical guidance and training from the more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.You will be part of a member team working with more experienced naval architects for a Ship Design Manager or Engineering Manager designing ships, or ship systems and working closely with the customer and other Serco teams.In this role, you will:- Apply basic naval architectural knowledge in accordance with applicable regulatory body rules, regulations, and industry standards to develop analyses and products in one or more technical areas:- Participates in the development and validation of design and engineering requirements, preparation of specifications, and provides inputs to technical reports and presentations. Provide hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full-scale trials- Participate in providing weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments- Participate in providing concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization- Participate in performing design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed- solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters- Participate in performing structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads- Make general arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops.- Assists with the review of design proposals and specifications.- Participate in scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues. - Assists in preparing documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Assist with preparation and presentation of formal briefings and staff seminars- Complies with all corporate policies and procedures, including quality assurance and security procedures, in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
CA-ON-Ottawa
Telework
No - Teleworking not available for this position
ID 57299
Work Location CA-ON-Toronto
 SERCO is offering a $2000 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Metro East
Telework
No - Teleworking not available for this position
ID 57301
Work Location CA-ON-Stoney Creek
 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Stoney Creek
Telework
No - Teleworking not available for this position
ID 57270
Work Location CA-ON-Newmarket
 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Newmarket
Telework
No - Teleworking not available for this position
ID 57274
Work Location CA-ON-Smiths Falls
 SERCO is offering a starting hourly rate of $18.27! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Observation Car Driver, and Door Monitor.   In these various functional areas, you will:- Provide support to the Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Smiths Falls
Telework
No - Teleworking not available for this position
ID 57257
Work Location CA-ON-Ottawa
Working in a fast paced team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you!This position is contingent upon your ability to obtain/maintain a Canadian Security Clearance (Reliability / Controlled Good or higher) and award of contract.The Senior Naval Architect works with less experienced and more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.You will be part of a member team or leading a team working for a Ship Design Manager or Engineering Manager designing ships, or ship systems and working closely with the customer and other Serco teams. You will apply basic naval architectural knowledge in accordance with applicable regulatory body rules, regulations, and industry standards, and will use naval architecture tools and software to develop analyses and products in one or more technical areas.In this role you will:- Apply basic naval architectural knowledge in accordance with applicable regulatory body rules, regulations, and industry standards to develop analyses and products in one or more technical areas: - Development and validation of design and engineering requirements, preparation of specifications, and provides inputs to technical reports and presentations. - Provide hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full scale trials.- Provide weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments.- Provide concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization. - Perform design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters.- Perform structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads.- Make general arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops.- Assists with the review of design proposals and specifications.- Participate in or lead scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues. - Prepare documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports. ·- Preparation and presentation of formal briefings and staff seminars.- Train, guide and mentor more junior naval architects and technical staff. - Complies with all corporate policies and procedures, including quality assurance and security procedures, in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
No - Teleworking not available for this position
ID 57256
Work Location CA-ON-Ottawa
Working in a fast paced team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you!This position is contingent upon your ability to obtain/maintain a Canadian Security Clearance (Reliability / Controlled Good or higher) and award of contract.The Naval Architect receives technical guidance and training from the more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.You will be part of a member team working for a Ship Design Manager or Engineering Manager designing ships, or ship systems and working closely with the customer and other Serco teams.In this role, you will:- Apply basic naval architectural knowledge in accordance with applicable regulatory body rules, regulations, and industry standards to develop analyses and products in one or more technical areas:- Participates in the development and validation of design and engineering requirements, preparation of specifications, and provides inputs to technical reports and presentations. Provide hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full-scale trials- Provide weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments- Provide concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization- Perform design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters- Perform structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads- Make general arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops Assists with the review of design proposals and specifications.- Participate in scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues. - Assists in preparing documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Assist with preparation and presentation of formal briefings and staff seminars- Complies with all corporate policies and procedures, including quality assurance and security procedures, in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
No - Teleworking not available for this position
ID 53087
Work Location US-WA-Seattle
Serco is hiring an Administrative Clerk supporting our Navy customer to join our team in Seattle,WA.  Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force. In the Administrative Clerk role, you will: - Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures- Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures- Answer and direct incoming telephone calls and visitors- Schedule and plan meetings/appointments as required, including conference calls- Liaise with staff members, applicants and the general public on a daily basis- Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures- Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed- Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports- Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed- Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs- Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives- Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programsThe hourly pay rate for this position is $16.99 plus an additional $4.23/hr for Health and Welfare (H&W).
Category
Administrative/Clerical
Position Type
Temporary/Term Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WA-Seattle
Telework
No - Teleworking not available for this position
ID 57185
Work Location CA-ON-London
 SERCO is offering a $2000 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-London
Telework
No - Teleworking not available for this position
ID 56951
Work Location US-VA-Herndon
Serco is seeking a highly motivated and hands-on Experienced Compliance Specialist to join our team here in Herndon, VA - (Hybrid Role). This is an exciting opportunity to join a highly engaged and collaborative organization that is committed to make the world a better place.  As Serco’s Government Compliance Specialist, you will be part of a team responsible for facilitating business with the US Government by supporting the company’s compliance with government financial regulations. This includes regular interface with a broad team of finance network at all levels within the company.  This position will support government audits of the incurred costs submission, disclosure statement, business systems, and other similar areas. Conducting queries and analysis to support multiple areas. This position will report into a lead or senior manager as needed. Collaborative team environment of 2-3. The team will grow as Serco continues to grow. In this role, you will:- Support DCAA audits of the annual Incurred Cost Submission, Disclosure Statements, Cost Impacts, Financial Capability Reviews, Business Systems & Other compliance areas.- Be responsible for assisting with the preparation of the annual incurred cost submission.- Perform unallowable cost scrubs to identify transactions that should be excluded from the Corporate Incurred Cost Submission.- Perform Assurance Reviews related to DFARS Business Systems and other financial areas.- Monitor changes to FAR/DFAR/CAS & Other pertinent regulations.- Support periodic reviews of Disclosure Statements to ensure adequacy and compliance, along with making revisions.- Work special Projects as needed.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 57085
Work Location US-DC-Washington Navy Yard
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. Serco-NA is seeking a motivated individual to provide programmatic support to the COLUMBIA Class Program Office.  Serco-NA has an opening for a program manager with submarine expertise to support an active contract with the U.S. Navy in the Washington, DC area. General Duties- The Program Manager will be a primary customer contact for all activities, regularly meeting with and updating the customer on project status.- The Program will establish and maintain effective relationships with the program manager, deputy program manager and/or technical lead.- The Program Manager will lead program review sessions with customer to discuss cost, schedule, and technical performance.- The Program Manager shall provide acquisition management planning and execution support- The Program Manager will be the single point of contact on all contract management support related issues, including required reports and presentations to the program manager and deputy program manager, responsible for quality control and timelines.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 57149
Work Location CA-SK-Bushell Park
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient Air Traffic Management System maintenance, Aeronautical information services and VFR air traffic services to DND's NFTC program. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Primary Duties and Responsibilities:- To prepare, present weather information and provide a continuous weather watch to the NFTC program.- Receive and disseminate general aviation related information to all pilots and operations staff. - Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, etc.- Prepares, encodes and transmits surface weather, and PIREP observations in accordance with procedures and regulations as laid out in Environment Canada Manobs.- Interacts with the Forecaster in the production of the Terminal aerodrome Forecast and weather warnings, when required.- Performing flight information and NOTAM dissemination.- Prepare and disseminate flight plans. - Prior Permission Request processing.- Log and disseminate UFO and Sensitive Flight calls.- Coordinate the supply of aeronautical maps and flight publication to Aircrews.- Conducts daily quality control checks of the weather observing program as laid out in Manobs.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required. 
Category
Aviation
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-SK-Moose Jaw
Telework
No - Teleworking not available for this position
ID 57178
Work Location US-OR-Aurora
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Aurora, OR!  Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer: - The rate of pay for this position is $34.90 per hour.- A $5,000 sign on bonus or optional first year paid time off allowance.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OR-Aurora
Telework
No - Teleworking not available for this position
ID 57139
Work Location US-DC-Washington
Looking for a professional role at a place you can have influence every day?  In the role of the DDG 51 Financial Analyst, you will be a part of the DDG 51 METS team located in Washington, DC.  As part of this dynamic team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you!  The Financial Analyst will be located at our Washington D.C. site supporting the new construction and design of U.S. Navy’s ships.  The successful candidate will be integrated into the financial management team tracking the costs of the newest US NAVY Guided Missile Destroyer and assist with the tracking and reporting of financial issues during the construction of the ships. In this role, you will:- Input, report and track multiple lines of accounting related to the construction of Navy Ships.- Develop and maintain spreadsheet tools to track financial information.- Review reports and information submitted by the shipbuilder, ensure accurate format and content to provide comments to Navy reviewer.- Assist in identification and resolution of financial discrepancies.- Provide information and help develop reports for the program.- Other duties as assigned.  
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 57128
Work Location US-AK-Bethel
Are you an Air Traffic Controller seeking a management position? Serco has a great opportunity for you located in Bethel, AK! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! What we offer:- - The rate of pay for this position is $43.27 per hour.- Housing stipend available.- Relocation allowance provided. - - WE OFFER A $10,000 SIGN-ON BONUS. Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility.  As an Air Traffic Manager, you can expect to:- Report to the Area Manager- Supervise air traffic control tower personnel- Manage training requirements- Manage quality and safety programs- Complete and submit recurring reports- - Complete/support compliance verification audits- Review facility directives and procedures for compliance and adherence- Collaborate with the public, airport personnel and FAA managementAir Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace.  As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-AK-Bethel
Telework
No - Teleworking not available for this position
ID 57059
Work Location US-CA-San Diego
Serco has several Hardware Integration contracts with Navy’s Space and Warfare Systems Command producing Consolidated Afloat Network and Enterprise Services (CANES), Automated Digital Network System (ADNS), and various other system equipment racks.  The Delivery Orders (DO) are for the sourcing, assembly, factory acceptance testing, and delivery of various production units in accordance with the Production Baseline (PBL). This will be based in San Diego, CA.    As our new Engineering Technician - Mechanical Assembly, you will become part of our production team supporting Hardware Integration contracts with Navy’s Space and Warfare Systems Command producing Consolidated Afloat Network and Enterprise Services (CANES), Automated Digital Network System (ADNS), and various other system equipment racks. You will be part of a 30-member team that works closely with the customer and other Serco teams to deliver quality systems and services NIWC Pacific and Lant.   In this role you will:- Build complicated assemblies, perform simple soldering, and build cables. - Assist Lead technician with cable routing of various rack systems. - Apply comprehensive technical knowledge to solve complex problems by interpreting manufacturers' manuals or similar documents.- Work requires familiarity with the interrelationships of circuits and judgment in planning work sequence.- Utilizing proper tools and testing instruments. - Receive technical guidance, as required, from supervisor or higher-level technician, and work is reviewed for compliance with accepted practices. 
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 57111
Work Location US-VA-Chesapeake
Looking for a Quality Control Specialist/NDT Certified (Level II) opportunity at a place you can make a difference every day?  Discover this great opportunity in our Chesapeake, VA location.  Bring your expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this critical mission. Join Serco in support of our Defense Service sector and Systems Integration and Installation Business Unit as a Quality Assurance & Safety Specialist for Ship/Submarine/Shore C5ISR production, installation, integration and testing in the SI2 Business Unit. In this role, you will:- Be responsible for quality control and quality and safety surveillance of all activities involving safety and quality assurance to ensure compliance with Serco’s Quality Management System and applicable regulatory requirements as directed.- Develop, update and audit quality assurance QA workbooks and associated objective quality evidence.- Perform documented surveillances on workmanship quality, safety, and compliance to personal and equipment safety requirements.- Conducts Quality Process internal audits, reviews/analyzes data and documentation, and completes audit reports and complete other quality control record keeping and training duties as directed.- Be responsible for NDT Level II inspections and documentation.- Be willing and able to conduct safety inspections and walkthroughs in Industrial environments (e.g. ships/submarines in shipyards)- Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to planned accomplish goals.- May lead and direct the work of others.- A wide degree of creativity and latitude is expected.- Typically reports to a manager or head of a unit/department.- Strong desire to excel in the Quality Assurance and Safety field with the ability to rapidly adapt to dynamic scenarios.- Candidate must possess and provide documented Shipyard and Shipboard Installation, Quality Assurance and Safety experience.- Must be able to initiate Incident reports, corrective actions and implement solution. Excellent organizational and time management skills are required.- Must be able to document experience and accept increasing levels of responsibility.- Must be familiar with NAVSEA Standard Items and QA and Safety requirements as delineated in TS 9090-310 is required.- Able to track milestones for government tasks and planning.- Provide Daily/Weekly status reports.- Must possess outstanding communication skills (both verbal and written) and ability to build rapport with internal and external customers.- Candidate must be able to contribute to drafting Quality, Safety, and Environmental procedures, perform root cause analysis, conduct technical research, and respond to internal and external Corrective Action Requests (CARs).
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 57021
Work Location US-VA-Alexandria
If you love high profile and challenging projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!   Serco is looking for an experienced, organized, and enthusiastic Technical Writer & Editor capable of understanding technical details across a wide variety of disciplines to join our dynamic Maritime Engineering Operation (MEO). This candidate will have a strong understanding of technical writing principles, be able to produce high-quality documents, and write critical requirements into appropriate contractual language for the Ship Specification on various programs. You will be part of a dynamic multi-disciplinary team that works closely with the customer and other Serco teams in an integrated design environment to deliver high quality designs to schedule. This position is contingent on your ability to obtain, maintain, and transfer your serect clearance.  In this role you will:- Work with the ship design team to ensure timely submission of technical requirements. - Review written ship specifications for compliance with basic rules of specification writing and check for spelling, punctuation, and grammar issues. - Determine which items which are ready for technical review from those which need returned to the writers for significant compliance issues based on compliance with specification rules. - Ensure that final documents are formatted in a consistent manner compliant with customer standards.- Aid in running comparisons between similar documents to highlight what information might be missing from the newest version, or what information is new to the design.- Be required to track the stage of review and review status for approximately 200 documents through multiple review stages and ensure timely flow of work.- Ensure version control of documents is properly maintained and that documents are organized and available to the team. - Act as a database entry specialist following approval of a ship specification to ensure that the specifications are entered into a Requirements database along with lists of deliverables and other relevant documents. - Ensure that linkages between these documents, as determined by the technical team, are created, and will track concerns raised by the technical community. - Provide outputs from the database to support, development of linkages and to support technical reviews of deliverables.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 56853
Work Location US-WI-N/A
Passionate about our Navy Ships and Sailors? We are too. Serco is helping the Navy build its future fleet in Marinette WI with the new USS Constellation Class Frigate program.  We are providing production and testing oversight to make sure the Navy gets new ships worthy of our sailors.  As part of that journey, we have an amazing opportunity for a HME engineer based out of our Marinette, Wisconsin office. Serco stands for “Service Company”, and that is what we do, provide the best services to our customers and fellow citizens making a difference every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world.Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies. In this role, you will be supporting our entire business portfolio and missions (visit https://www.serco.com/na/about to learn more). The Skillbridge Internship is for active duty military members through the Department of Defense (DOD).  Therefore, Serco does not provide a salary to the candidate selected, as they will remain a full-time DOD employee and will continue to receive their compensation from the DOD for the duration of their assignment at Serco. The Serco Military Internship Program is an approved SkillBridge Program under Dept. of Defense Instruction 1322.29. The SkillBridge program is an opportunity for transitioning service members to gain valuable civilian work experience through an individual internship during their last 6 months of service, for up to 180 days. Serco’s SkillBridge Program is open to all ranks and experience levels. SkillBridge participants are not eligible for compensation from Serco, as they continue to receive military compensation and benefits as active-duty service members.Responsibilities For This DOD SkillBridge Position AreSerco utilizes the DoD guidance for SkillBridge. During this program the service member will be performing an individual internship. The service member will be on the job training supporting a work schedule equivalent to 40hrs per week. Outlined below are the Goals, Objectives, and Outcomes for the program.Goals - Provide transitioning service members fellowship-style job skills training during the last portion(s) of their military commitment. This program is specifically designed to offer internships that result in the potential to transition to a full-time opportunity as the conclusion of the training. Interns will serve as a pipeline for motivated military candidates into Serco.Objectives - Service Members who complete the Intern program will be highly-trained, capable, future employees that align to the specific needs of the organization. This program provides a comprehensive internship experience including professional development, networking with leadership, and training specifically focused on Serco leadership principles, company history, customer/stakeholder engagement, product and service overview, and core job responsibilities.Outcome - Offer transitioning service member a rewarding opportunity to join the Serco TA team.DoD SkillBridge EligibilitySerco is a place you can make a difference. No matter your role, your contribution matters. From Defense to Transportation to Citizen Services, our team supports vital missions across the continent. Here at Serco, you will have purpose each day. Join our team as a HME Engineer. The person hired into this role will work onsite in the construction yard in Marinette WI. The successful candidate will conduct oversee production, installation, and test of ship systems for the USS Constitution (FFG 62) class.Job Duties / Responsibilities- Conduct daily walk-throughs of the ships under construction to include unit assemblies noting progress, compliance with ship specifications, and care/protection of installed equipment.- Participate in scheduled meetings with Navy Program office, SUPSHIP, shipyard personnel and subcontractors, providing inputs when needed.- Observe overall quality of construction work and report any conditions found.- Develop process and track physical progress of construction efforts.- Monitor installation of major Hull, Mechanical, and Electrical systems and ensure they meet Navy guidelines and specifications.- Develop and submit weekly reports of activities, including conditions found and any anomalies or concerns observed during shipyard walk-throughs to the lead production engineer.- Develop and submit monthly reports of all completed activities to the lead production engineer.- Provide support to the local Supship team as needed and also respond to emergent requests for information or data from PMS 515P (FFG Production Team, Washington Navy Yard).
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WI-
Telework
No - Teleworking not available for this position
ID 56852
Work Location US-WI-N/A
Passionate about our Navy Ships and Sailors? We are too. Serco is helping the Navy build its future fleet in Marinette, WI with the new USS Constellation Class Frigate program.  We are providing production and testing oversight to make sure the Navy gets new ships worthy of our sailors.  As part of that journey, we have an amazing opportunity for a Combat Systems Technican based out of our Marinette, Wisconsin office. Serco stands for “Service Company”, and that is what we do, provide the best services to our customers and fellow citizens making a difference every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world.Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies. In this role, you will be supporting our entire business portfolio and missions (visit https://www.serco.com/na/about to learn more). The Skillbridge Internship is for active duty military members through the Department of Defense (DOD).  Therefore, Serco does not provide a salary to the candidate selected, as they will remain a full-time DOD employee and will continue to receive their compensation from the DOD for the duration of their assignment at Serco. The Serco Military Internship Program is an approved SkillBridge Program under Dept. of Defense Instruction 1322.29. The SkillBridge program is an opportunity for transitioning service members to gain valuable civilian work experience through an individual internship during their last 6 months of service, for up to 180 days. Serco’s SkillBridge Program is open to all ranks and experience levels. SkillBridge participants are not eligible for compensation from Serco, as they continue to receive military compensation and benefits as active-duty service members.Responsibilities For This DOD SkillBridge Position AreSerco utilizes the DoD guidance for SkillBridge. During this program the service member will be performing an individual internship. The service member will be on the job training supporting a work schedule equivalent to 40hrs per week. Outlined below are the Goals, Objectives, and Outcomes for the program.Goals - Provide transitioning service members fellowship-style job skills training during the last portion(s) of their military commitment. This program is specifically designed to offer internships that result in the potential to transition to a full-time opportunity as the conclusion of the training. Interns will serve as a pipeline for motivated military candidates into Serco.Objectives - Service Members who complete the Intern program will be highly-trained, capable, future employees that align to the specific needs of the organization. This program provides a comprehensive internship experience including professional development, networking with leadership, and training specifically focused on Serco leadership principles, company history, customer/stakeholder engagement, product and service overview, and core job responsibilities.Outcome - Offer transitioning service member a rewarding opportunity to join the Serco team.DoD SkillBridge EligibilitySerco is a place you can make a difference. No matter your role, your contribution matters. From Defense to Transportation to Citizen Services, our team supports vital missions across the continent. Here at Serco, you will have purpose each day. Join our team as a Combat Systems Technician. The person hired into this role will work onsite in the construction yard in Marinette WI. The successful candidate will conduct oversee production, installation, and test of ship systems for the USS Constellation (FFG 62) class.Job Duties / Responsibilities- Conduct daily walk-throughs of the ships under construction to include unit assemblies noting progress, compliance with ship specifications, and care/protection of installed equipment- Develop, review and participate in testing of installed combat systems testing for FFG 62- Participate in scheduled meetings with Navy Program office, SUPSHIP, shipyard personnel and subcontractors, providing inputs when needed.- Observe overall quality of construction work and report any conditions found.- Develop process and track physical progress of construction efforts.- Monitor installation of major electronic and combat systems and ensure they meet Navy guidelines and specifications.- Develop and submit weekly reports of activities, including conditions found and any anomalies or concerns observed during shipyard walk-throughs to the lead Combat Systems engineer.- Develop and submit monthly reports of all completed activities to the lead combat systems engineer.- Provide support to the local SUPSHIP team as needed and also respond to emergent requests for information or data from PMS 515 (Navy Program Office located in  Washington DC).
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-WI-
Telework
No - Teleworking not available for this position
ID 56990
Work Location US-OH-Beavercreek
Passionate about supporting our Air Force and Airmen and women? We are too.  Serco is an acronym for “Service Company”, and that is what we do, provide the best services to our USAF customers and fellow citizens every day.  Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. This position is contingent upon your ability to maintain/transfer your DoD Top-Secret/SCI clearance. The Cybersecurity SME will provide on-site support to the Special Operations and Personnel Recovery Division (SOF/PR) of the Air Force Lifecyle Management Center (AFLCMC). You’ll support a wide variety of projects involving Special Operations aircraft platforms, future aircraft modifications, and various Battlefield Airman support systems. You will interface with customers daily to develop project requirements; collaborate as part of integrated teams; and to brief, defend, and support project results.  You must be comfortable in a challenging, collaborative, high-tempo, deadline-intensive environment to meet customer requirements. You will collaborate with government customers, internal/external cybersecurity organizations,and Original Equipment Manufacturers (OEMs) providing consultation, analysis, recommendations, and support. You must also have excellent listening as well as oral and written communication skills to work collaboratively with customers and colleagues. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.In this role, you will:- Serve as an Information System Security Manager for one or more systems including Platform IT (i.e., aircraft and subsystems) and traditional IT systems (e.g., cloud-based supply database)- Conduct cyber risk analysis on proposed system modifications/upgrades and provide recommendations to Change Control Boards, Cyber Working Groups, Technical Interchange Meetings, and other government activities- Contribute to the development of a variety of technical documents requiring IT best practices and Cyber content including Risk Management Framework, System Security, and Acquisition Milestone artifacts- Support cyber-attack path assessments and mission-based cyber risk assessments- Develop customer briefings and support government meetings 
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56891
Work Location US-VA-Arlington
 If you are a Senior Navy Program Analyst looking for a new opportunity to support the U.S. Navy and join a dynamic team, then Serco has an amazing opportunity for you! Serco is hiring a Senior Navy Program Analyst with Navy Fleet experience to support our Navy (OPNAV) customer located at the Pentagon in the beautiful surroundings of Washington, DC. Serco supports the US Navy (OPNAV), which supports the Chief of Naval Operations in his mission to support the warfighter by setting requirements, budgeting resources, and managing programs for many different Navy programs. This position provides support services to OPNAV N2N6F3 Integrated Fires Division for Integrated Air and Missile Defense (IAMD) programs.  In this role, you will:- Provide support for IAMD programs and related capabilities that focus on Combat Identification (CID), Identification Friend or Foe (IFF) Mode 5, Battle Management Aids (BMA), and Friendly Force Tracking (FFT) - Articulate N2N6 interests and positions on warfighting mission and capability analyses and apply findings in support of PPBE-related decisions - Analyze proposed and/or existing modeling & simulation plans and studies, and provide summaries, briefs, and/or recommended positions to support N2/N6 POM planning - Support wargaming, experimentation, studies, and exercise planning where required - Assist OPNAV N2N6 Requirements Officers in coordinating with SYSCOMs, PEOs, program offices, other Navy and other Service staffs, the Fleet, the Joint Staff, and other stakeholders by: reviewing queries, responding to taskers, tracking issues and/or concerns, and preparing draft responses in the form of clear and concise briefs, point papers, emails, and memos - Support OPNAV N2N6's role as Resource Sponsor in all PPBE phases This includes preparing briefings, point papers, spreadsheets, statements on program status, and other products on wide array of topics, including: financial excursions, warfighting capability impacts, manpower and training requirements, science and technology development and transition, and capability wholeness- Provide recommended courses of action to ensure program alignment with N2N6 goals, objectives, and priorities - Attend and summarize relevant DoD Overarching Integrated Process Teams (OIPT), Working Integrated Process Teams (WIPT), and other Working Groups and Executive Committees - Conduct regular reviews of relevant Defense Acquisition Executive Summary (DAES) reports, updates to the Acquisition Program Baseline (APB), and assessments of program acquisition strategies - Attend and summarize relevant Independent Program Assessments (IPAs) and Defense Acquisition Boards (DAB) and assist in the preparation of required documentation and/or reports, which may have detailed and complex technical, administrative, and/or statutory requirements
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Arlington
Telework
No - Teleworking not available for this position
ID 56844
Work Location US-OH-Beavercreek
If you want to work on cutting edge Air Force programs, Serco-WBB has a great opportunity for you!   Serco is seeking a talented Program Manager to join the team onsite at Wright-Patterson AFB, OH.  This role will be supporting the Special Programs Division (AFLCMC/WAG). This position is contingent upon your ability to maintain/transfer an active DoD Secret clearance. The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. You will be providing bold and innovative program management solutions on one or more programs by working with labs, test organizations, operational users, and industry.   Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. In this role, you will: - Provide program management support to classified programs utilizing DoD acquisition processes and policies for the procurement of systems, subsystems, and life cycle acquisition management. - Assist in initiating new prototype and development programs- Employ acquisition program analysis in the areas of acquisition and contracting strategy, program planning and control, schedule development, test, configuration management, risk management, contract changes, financial management, production, and product support- Assist in the planning, development, editing, and staffing of acquisition document products- Develop and present briefings on program status and/or recommendations to senior leadership- Conduct technical evaluations of contractor proposals- Assist in annual program cost estimates and Program Objective Memorandum development and submission- Interface with weapons system contractors, vendors, and Government users regarding programmatic aspects- Support program technical interchange meetings, program management reviews, executive management reviews, test meetings, development/operational test events, integrated product team meetings, software/hardware design reviews, etc- Perform program risk assessments and develop mitigation plans- Transition programs to production and long-term sustainment- Review and give feedback to contract deliverable products
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 56894
Work Location US-OH-Beavercreek
Support cutting edge Air Force programs as a member of the dedicated Serco team at Wright Patterson Air Force Base, OH!  As an Experienced Software and Computer Engineer, you will be supporting the Special Programs Division (AFLCMC/WAG) at Wright-Patterson AFB, Ohio.  (This is not an EPASS contract).   This position is contingent upon your ability to maintain/transfer an active DoD Secret clearance and have the ability to obtain a Top Secret clearance. The Fighters and Advanced Aircraft, Special Programs Division develops, tests, and rapidly fields classified Air Force aeronautical capabilities. AFLCMC/WAG conducts studies to identify new capabilities; transitions laboratory technologies to operational platforms; executes demonstrations; and develops, tests, and rapidly fields new capabilities for the warfighter. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco. Using your experience in DevSecOps, Jira, Scrum, Kanban, automated testing, static analysis and dynamic analysis, you will be providing bold and innovative computer engineering solutions on multiple programs by working with labs, test organizations, operational users, prime contractors, and subcontractors.   In this role, you will: - Develop software and computer engineering strategies in support of the acquisition, development, and sustainment of weapon systems, subsystems, and/or support equipment- Assess the interfaces and interaction of a computer system’s software, firmware, and hardware (includes real-time operating systems and embedded processing for mission or safety applications)- Actively participate in software-centric technical reviews and transitioning efforts from traditional methodologies to Agile and continuous delivery- Design workflows and production processes for software capabilities- Translate user requirements into system requirements- Conduct assessments of DoD contractor software deliveries for aircraft / test equipment- Analyze software performance deficiencies; make recommendations for corrective action- Audit DoD contractors for software configuration and control measures and verify appropriate quality accreditation- Evaluate contractor proposed design changes and solutions, perform systems analyses and technological/trade-off study assessments- Review the system design software architecture and interoperability requirements- Evaluate system test plans for software and participate in the conduct of system, subsystem, and component testing; review and analyze test data; make recommendations- Assess communication bus architectures, Field Programmable Gate Arrays (FPGA), and firmware & hardware layer development- Support development and review of program and contract documentation- Conduct technical evaluations of contractor proposals
Category
Engineering
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 56787
Work Location CA-NL-N/A
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading!  As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.   Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. In this role, you will:- Read diagrams and schematic drawings to determine work procedures.- Install sheet metal items for heating-cooling/exhaust equipment (including insulation), machinery according to layout plans using hand pneumatic and power tools, and/or welding equipment.- Operate hoisting and lifting devices to position machinery and parts during the installation, set-up and repair of sheet metal items.- Assist shop Supervisor/lead mechanic with estimates for repairs and/or installations. - Adjust, repair and install dampers and repair or replace defective parts.- Operate machinery and tools to fabricate parts required during maintenance or set-up of machinery and/or equipment.- Clean, lubricate and perform other routine maintenance work.- Fabricate sheet metal items prior to installation using hand, pneumatic and power tools, and/or welding equipment.- Assemble and position scaffolding, ladders, and other elevated work platforms for the installation/checking of heating-cooling/exhaust duct systems and sheet metal items.- Required to assist other trades/Trades Helpers in performance of their duties.- May be required to operate light duty vehicles and other vehicles in the performance of their duties.- Required to train apprentices up to Journeyperson level and endorse appropriate documentation.- Required to periodically work in adverse weather conditions and remote locations.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.
Category
Engineering
Position Type
Temporary/Term Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 56841
Work Location US-TX-San Antonio
Looking for a Senior Cyber Security Engineer opportunity that is high profile and challenging that is programing projects supporting the US Army?  Discover this great opportunity in our San Antonio, TX location. This position is contingent upon your ability to obtain/maintain/transfer your NACI clearance. Serco supports the US Army as a prime for their IMCOM contract.  Our team monitors, evaluates, and maintains systems and procedures to protect the data systems and databases from unauthorized access. These systems are deployed world-wide and to allow our Service Members and their families access to services they use daily. You will be part of a small, high performance team that works closely with the customer to deliver quality systems.  David Falk [https://www.linkedin.com/in/david-falk-b293b018/] leads this team with over 20 years’ experience and is an Army veteran.  The team has been recognized by the Army and IMCOM for their outstanding contributions to the contract and program. We are looking for someone with flexibility and desire to engage as part of a small, high-performance team. The Senior Cyber Security Engineer will monitor, evaluate, and maintain systems and procedures to protect the data systems and databases from unauthorized users. Identify potential threats and respond to reported security violations. Determine causes of security breaches and research, recommend, and implement changes to procedures to protect data from future violations. Assist in educating users on security procedures.  In this role, you will:- Lead and manage efforts to obtain Department of Defense (DoD) IT system Authority to Operate for various unclassified systems.- Recommend best practice procedures and documentation methods in support of the Risk Management Framework (RMF) process.- Work as a member of a team for collaborative efforts amongst internal employees, customer personnel and third-party contractor personnel in Information Assurance tasks.- Compile and enter data and security artifacts in support of the development/maintenance of System Security Plans and Risk Management Framework accreditation packages for IT systems within eMASS.- Monitor, evaluate, and maintain systems and procedures to protect the data systems and information from unauthorized users.- Identify potential threats and respond to reported security violations.- Determine causes of potential security breaches and research, recommend, and implement changes to procedures to protect data from future violations.- Exercise vigilance in emerging threats while assessing necessary actions through IAVM’s.- Assist in educating users on security practices, procedures, threat awareness and best practices.- Inform and provide reports to government customer regarding program information assurance issues.- Coordinate with government personnel and others to gain approvals and achieve Authority to Operate.- Develops and manages appropriate Plan of Actions and Milestones (POA&M). - Manages ongoing security operations to include ensuring compliance with system patches, updates, and Security Technical Implementation Guide (STIG) actions.- Potentially engage in surge efforts involving other engineering and administrative activities within the project team to meet deadlines.- Identify potential threats and respond to reported security violations.
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-TX-San Antonio
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56826
Work Location US-CA-Oxnard
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Oxnard, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $38.57/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- $5,000 sign on bonus or optional first year paid time off allowance. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-Oxnard
Telework
No - Teleworking not available for this position
ID 56784
Work Location US-DC-Washington
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!  This position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham, leads this high-performing contractor team supporting NAVSEA. Team Submarine’s Submarine Program Offices are responsible for: The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class' capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD). The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates. You must have an Active Secret clearance to be considered. Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.  Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a program manager with submarine expertise to support an active contract with the U.S. Navy in Washington, DC. General Duties- The Program Manager will be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Program will establish and maintain effective relationships with the program manager and the deputy program manager. - The Program Manager will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Program Manager shall provide acquisition management planning and execution support- The Program Manager will be the single point of contact on all contract management support related issues, including required reports and presentations to the program manager and deputy program manager, responsible for quality control and timeliness.- The Program Manager shall provide financial and management support to TI Manager to assist in budget development for the contract- Additional responsibilities for the Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 56718
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
KR-Gyeonggi-Pyeongtaek
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 56688
Work Location CA-ON-Kapuskasing
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kapuskasing
Telework
No - Teleworking not available for this position
ID 56706
Work Location CA-ON-Toronto
 SERCO is offering a $2,000 dollar sign-on bonus for this position, and this roles has a starting hourly rate of $21.18! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Metro East
Telework
No - Teleworking not available for this position
ID 56522
Work Location CA-ON-Toronto
 SERCO is offering a $2000 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:- Provides information and assistance related to driver examination services.- Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.- Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.- Ensures the fair and proper conduct of examinations.- Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Provides Security Guard Testing (SGT) examination services support.Primary Duties and Responsibilities:- Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.- Distributes and verifies application forms for accuracy and completeness.- Investigates problems or errors in licence records and initiates corrections.- Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.- Collects applicable fees accurately.- Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.- Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.- Contacts members of the public to communicate information and correct errors.- Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.- Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 56487
Work Location CA-ON-Ottawa
Do you enjoy working in a fast-paced team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customers? Serco has a great opportunity for you! You will be leading a team, or multiple teams, and working closely with the customer and other Serco engineering teams to deliver quality system designs and 3D Product Models including shipyard manufacturing information. In this role, you will:- Be responsible for leading a team in the creation or revisions of 3D Product Models or 2D functional or detail/production drawings for ship, vessel and boat design/fabrication in the following disciplines:- Hull and primary structural detail design and/or secondary structural steel outfitting detail design. (hot work)- Mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design. (cold work)- Joiner outfitting, general equipment, and interior space arrangements detail design.- In this role it is expected that the Detail Design Manager will develop positive working relationships with all team members and all stakeholders and will facilitate clear and timely communication and exchange of information.- The Detail Design Manager will be responsible for ensuring that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes, including those for which the Senior Design is responsible.- The Detail Design Manager will be responsible for setting budgets and schedules, and for managing the development of 3D Product models or 2D drawings and manufacturing information to those budgets and schedules.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
No - Teleworking not available for this position
ID 56414
Work Location US-CA-Salinas
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Salinas, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world! Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace. What we offer: - In compliance with state and local laws regarding pay transparency, the salary for this role is $40.96/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- $5,000 sign on bonus or optional first year paid time off allowance.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Public Trust
Recruiting Location : Location
US-CA-Salinas
Telework
No - Teleworking not available for this position
ID 56415
Work Location US-CA-Hawthorne
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Hawthorne, CA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is  $38.26/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- $5,000 sign on bonus or optional first year paid time off allowance. As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-Hawthorne
Telework
No - Teleworking not available for this position
ID 56401
Work Location US-WA-Bellingham
Are you an Air Traffic Controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Bellingham, WA! Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.  What we offer:- - In compliance with state and local laws regarding pay transparency, the salary for this role is $36.91/hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.- $5,000 sign on bonus or optional first year paid time off allowance.As a member of the Air Traffic Control team, you can expect to:- Answer radio calls from arriving/departing aircraft- Issue landing/takeoff instructions- Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity- Issue air traffic clearances- Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.- Transfer and receive control of aircraft- Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.- Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations- Coordinate with and issue instructions to airport vehicles/personnel- Maintain and disseminate records of daily operations- Perform on-the-job training instructor duties as required
Category
Aviation
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-WA-Bellingham
Telework
No - Teleworking not available for this position

New to Serco?