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Search Results Page 18 of 19

ID 40558
Work Location US-VA-Alexandria
The responsibilities for this position involve providing technical expertise within a Specialty Engineering discipline (e.g., Manufacturing, Quality and Value Engineering; Human Systems Integration (HSI); System Safety Engineering; and, Reliability and Maintainability (R&M) Engineering) to support technical assessments of programs and the assessment of technologies. Other activities will include reviewing legislation for impacts on the organization; and supporting the development of DoD policies, guidance, and standards.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46448
Work Location US-VA-Arlington
*WBB is now part of Serco Serco is seeking an experienced professional to support OPNAV N96 who is the requirements sponsor for all Surface Warfare programs and is responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, cruisers, destroyers, frigates, and littoral combat ships. This position requires the candidate to provide program management support and coordination for Missile Defense and Sea Based X-Band Radar programs. Serves as “subject matter expert”. Reads through highly technical full spectrum reporting and doctrinal materials to distill facts for decision makers. Attends technical meetings and technical training as directed by the client.  Specific tasks:- Assist in preparing briefs, outlines, draft reports, publications, and documentation to support Flag level technical and financial briefings/meetings and major milestone decisions (e.g. Developmental system concept of operations (CONOPS), Navy Training System Plan (NTSP), Quick Reaction Combat Capability (QRCC), Capabilities Development Document (CDD), Capabilities Production Document (CPD), Acquisition Program Baseline (APB), Test and Evaluation Management Plan (TEMP))- Assist in drafting white papers, concept papers, impact statements, technical reports, meeting summaries, or other material that document meetings, test results or analyses, and/or pertinent issues affecting Navy combat systems requirements and programs- Participate in acquisition processes to include JCIDS and PPBE management of Navy Surface Combatant capabilities- Maintain daily liaison with OPNAV N96’s Division and Branch chain of command and Senior Leadership- Maintain a strong relationship and open communication with Program Offices and related government activities and industries under contract to the Program Offices- Provide background for responses to Congressional, DoD, other Government agency or industry inquiries to include researching policy/procedures and providing back up analysis- Demonstrate knowledge with U.S. surface combatant platforms and associated warfighting characteristics and capabilities for platforms, including experience with the Aegis Weapon System, Aegis Ballistic Missile Defense programs, or other Navy ACAT 1 Programs
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46463
Work Location US-VA-Chesapeake
Are you an experienced Marine Electrician with Supervisory skills looking for a new opportunity? Serco is looking for Shipboard Supervisor with 5-7 years of experience to join a high-profile and challenging project supporting the US Navy. The idea candidate will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   As the Shipboard Supervisor, you will manage a team of installers who are responsible for installing, servicing, and repairing structures and major components on US Navy Ships.You will be responsible for scheduling and overseeing the installation of products. You will ensure adherence to contract specifications and established policies and procedures while applying appropriate safety techniques of the work performed onboard ships.You will play a critical role in ensuring that successful and safe work is performed onboard our United States Navy Ships which is vital to our Mission to Protect and Serve our Military. As the, Supervisor, you will perform the following typical tasks:- Responsible for managing fabrication and assembly of various electromechanical and electronic assemblies within you team - Supervise the team to make sure they are following blueprints, guidelines, and/or diagrams to completed and successful tasks within in deadlines. - Provide technical guidance to the team and review the work for compliance within accepted practices. - Work as the general supervision that all safety guidelines are followed- Rely on your experience and judgment to plan and accomplish goals for the installation team.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 46489
Work Location US-VA-Herndon
Serco, Inc. has an opening for a Serco Test Engineer III in Herndon, VA.Job Duties: Design and implementation of test and evaluation strategies in Waterfall & Agile workflow. Develop and execute test cases, test scripts, test plans, and test scenarios for all applicable requirements. Interface with software developers and other technical team members to review system requirements and construct executive test strategies. Create test reports that detail all of the activities conducted during the testing period and a detailed summary of all test results. Collaborate with automated test engineers to identify manual regression tests that are candidates for automation. Contribute to the entire software development life cycle from initial business requirements to deployment and production support. Assist technical STA during project testing efforts including systems, functional, regression, integration and performance testing. Run test validations at various levels including DB validation, logging validation, and UI validation. Perform both new functional and regression tests; identify, analyze and report issues for follow-up. Document and prioritize defects and work with the team to resolve. Analyze the business requirements and identify gaps. Execute smoke tests before each code drop to confirm that the environment setup/configuration is correct and appropriate to start testing.
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
No - Teleworking not available for this position
ID 40578
Work Location US-VA-Alexandria
Provides the OUSD (R&E) with mission engineering, analysis, and integration expertise to produce objective insights and analytic justification to inform future technology and capability investment decisions within the Planning, Programming, and Budgeting Execution (PPBE) process. Leads a team in constructing, managing, and conducting discrete mission engineering and analysis study tasks to evaluate the efficacy of legacy architectures and new technologies and capabilities applied in new mission concepts of employment to meet evolving joint mission objectives. These analytical products from these studies will inform the Planning, Programming, and Budgeting Execution (PPBE) process; aid in the prioritization of requirements within Joint Capabilities Integration and Development System (JCIDS); and facilitate the delivery of modernized capabilities to support future Joint Warfighting Concepts. Duties will include:- Leading a team of analysts, engineers, and modelers when conducting a 6-month study on either: 1) the enabling technologies to facilitate Zero-Trust Architectures implementation into the Joint All Domain Command and Control (JADC2) concept, 2) the methods and tools for adjudicating All-Domain Effects in Wargames, Operational Analysis and Operational Planning at the combatant command level, and/or the efficacy of swarming utilizing autonomous systems- Developing a study plan which identifies the needed resources (personnel, modeling tools, etc.) to execute the plan, socialize the study with stakeholders, execute the study, and author the study final report- Supporting engagements and integration of mission engineering activities across a range of OUSD(R&E), Joint Staff, DoD, and Federally Funded Research and Development Center (FFRDC) stakeholders. Integration activities involve: reviewing stakeholder artifacts and staff packages, meeting preparation for government officials, participating and representing OUSD(R&E) interests in meetings, monitoring and reporting on external activities, sharing USD(R&E) mission engineering products, integrating plans, and soliciting input for USD(R&E) mission engineering activities- Supporting the Joint Capabilities Integration and Development System (JCIDS) by reviewing Capability Based Assessments & capability requirement documents, participating in Joint Staff working groups, and preparing OUSD(R&E) principals for data driven decision meetings. Working with the Services and COCOMs to understand integrated priority lists- Supporting the development of joint Concepts of Operations (CONOPs)/Concepts of Employment (CONEMPS) by participating in Wargaming, Tabletop Exercises, and workshops; assisting with scenario development and technology/capability content; and attending exercises to inform plans and strategies that will inform mission engineering analysis- Supporting engagement and integration of mission engineering activities across a range of stakeholders and customers. These forums will include OUSD(R&E) industry engagements and conferences / symposium to discuss mission engineering- Supporting the OUSD(R&E) modernization area Assistant Directors to help develop their technology roadmaps to fill warfighter capability gaps- Evaluating the efficacy of legacy architectures and new technologies in new mission concepts of employment to meet evolving joint mission objectives
Category
Engineering
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40576
Work Location US-VA-Alexandria
The responsibilities for this position involve developing and coordinating workforce competency models and certification requirements. The position also involves supporting the development, collection, and coordination of Defense Acqusition University Course content for T&E and Engineering Functional Areas. Supports technical efforts and demonstrates mature judgement required to interface with external stakeholders and senior Government personnel.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40459
Work Location CA-ON-Toronto
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Our team is based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! You will be responsible for on-going fixes, enhancements, and upgrades of web-based COTS and custom applications and the underlying Microsoft SQL database. You will also Lead in Tier 2 Level Production Support activities to analyze logs, troubleshoot issues, and find root cause analysis, Primary Duties and Responsibilities:- As a Full Stack lead Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.- Design and develop software applications on J2EE based platform.- Develop detailed program specifications- Unit test code- Develop, test, and deploy necessary fixes and application upgrades in collaboration with partners and other IT support teams. Participate in integration and regression testing - Write documentation to describe program development, logic, coding, and corrections. - Participates in tier 3 application support activities including incident management and supports the assessment and delivery of application upgrades and patches.- Troubleshoot application/database/system issues and provide a Root Cause Analysis (RCA) working effectively with partners and/or Open Source communities. - Provide off-hour support to avoid any service impact to the customer.- Develop/build enhancements to solution as required by customer and business.- Lead development of the applications or solutions.- Participate in code reviews – peer and junior.- Participates in team-based projects, many of which may be matrix managed; must be accustomed to completing deliverables within time and budgetary constraints.- Mentor junior staff members for career development.- Perform other technical duties as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40359
Work Location CA-ON-Toronto
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Our team is based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! You will be responsible for on-going fixes, enhancements, and upgrades of web-based COTS and custom applications and the underlying Microsoft SQL database. You will also assist in Tier 2 Level Production Support activities to analyze logs, troubleshoot issues, and find root cause analysis, Primary Duties and Responsibilities:- As a Full Stack lead Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.- Design and develop software applications on J2EE based platform.- Develop detailed program specifications- Unit test code- Develop, test, and deploy necessary fixes and application upgrades in collaboration with partners and other IT support teams. Participate in integration and regression testing - Write documentation to describe program development, logic, coding, and corrections. - Participates in tier 3 application support activities including incident management and supports the assessment and delivery of application upgrades and patches.- Troubleshoot application/database/system issues and provide a Root Cause Analysis (RCA) working effectively with partners and/or Open Source communities. - Provide off-hour support to avoid any service impact to the customer.- Develop/build enhancements to solution as required by customer and business.- Lead development of the applications or solutions.- Participate in code reviews – peer and junior.- Participates in team-based projects, many of which may be matrix managed; must be accustomed to completing deliverables within time and budgetary constraints.- Mentor junior staff members for career development.- Perform other technical duties as assigned.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Toronto
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40688
Work Location US-VA-Virginia Beach
If you love challenging engineering projects supporting the US Navy- Serco has a great opportunity for you!  This AutoCAD Draftsman-Entry Level position will be on a dynamic team, supporting ship or shore design at our Virginia Beach, Virginia location.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco’s Installation Design Service Center supports the US Navy across multiple contracts that sustain  shore and shipboard systems across various platforms and installations.  Our team conducts surveys, documents as-built conditions and produces design plans which are used at Navy facilities around the world. You will be part of a critical team that works closely with our customers and other Serco teams to deliver quality technical drawings who has been recognized by the Navy and the industry for their outstanding contributions across multiple contracts and programs. In this role, you will:- Design and develop engineering drawings related to various DoD/USN programs.- Contribute in all phases of the development lifecycle.- Produce comprehensive, quality drawings or technical documentation as required.- Demonstrate proficiency using AutoCAD to accomplish engineering tasks.- Perform individual and team Quality checks on drawings or technical documentation.- Relies on instructions and pre-established guidelines to perform the functions of the job while working under immediate supervision. 
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Virginia Beach
Telework
No - Teleworking not available for this position
ID 40681
Work Location US-CA-Victorville
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Victorville, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment-  Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned The rate of pay for this position is $34.59 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-Victorville
Telework
No - Teleworking not available for this position
ID 40532
Work Location CA-ON-Toronto
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. 
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
No - Teleworking not available for this position
ID 40411
Work Location CA-ON-Ottawa
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Ottawa Walkley
Telework
No - Teleworking not available for this position
ID 40418
Work Location CA-ON-Pembroke
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Pembroke
Telework
No - Teleworking not available for this position
ID 40417
Work Location CA-ON-Smiths Falls
 Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Smiths Falls
Telework
No - Teleworking not available for this position
ID 40408
Work Location CA-ON-Oshawa
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oshawa
Telework
No - Teleworking not available for this position
ID 38807
Work Location CA-ON-Toronto
Purpose of the Job:- Responsible to lead and deliver large client and contract-driven operational changes/assigned special projects and accountable for ensuring the successful delivery of the Driver Examination Services (DES) contract and Serco Canada Inc as a whole. Primary Duties and Responsibilities:Facilities Management:- Liaise with landlords and building management on rental matters as directed by the Manager Facilities & Occupational H&S.- Prepare construction cost estimates for leaseholds improvements.- Responsible for overseeing the activities of contractors working within the building either as representatives of the building itself or tenants operating within the buildings.- Prepare SOW and manage interior building renovations projects as directed.- Support both the review of lease offers to ensure contractual compliance and the negotiation of terms and conditions as required.- Provides direct oversight for Technical, Maintenance and Building activities within the facilities budget to ensure compliance.- Supports the standard operating procedures for facilities maintenance.- Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building's staff and occupants work in a safe environment. Implement, administer, and coordinate safety training program.- Administration of invoices from vendors and contractors as required, including processing of all incoming utilities and renovation invoicesOperations - Assists in the monitoring lease expiry dates, liaises with landlords, and organizes installations and other services for all DriveTest locations including travel points and the Support Office.- Coordinates moves, organizes movers, and arranges for the movement of furniture and equipment and for a variety of services such as telephone and hydro.- Coordinates purchasing requirements as directed.- Attends management meetings, on behalf of the Manager Facilities & Occupational H&S.- Manage the continuous improvement initiatives and operational efficiency gains- Assists in the supervision contractors and third parties as required.Health & Safety: - Ensure that compliance of all laws and guidelines are met as they relate to the operation of the building's infrastructure. Responsible for alerting management of building discrepancies.- Ensures compliance with management responsibilities and participates in the establishment and implementation of processes to identify and eliminate or reduce risks to the safety of Support Office staff and the public.- Ensures that department staff are in compliance with the processes provided for their safety and encourages reporting of any hazards, impacts and risks of which they are aware.- Maintain all infrastructure and compliance documentation for the building including up-to-date building drawings and single-lines as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, Provincial or Local law. - Attends Office Workplace Health and Safety Committees as required
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Downsview
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40468
Work Location US-VA-Chesapeake
Serco is looking for a Marine Tradesmen-Entry Level team member to join a high-profile and challenging project supporting the US Navy.  The Marine Tradesmen-Entry Level will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will: - Perform general manual labor including loading, unloading, lifting, and moving supplies and materials including standing fire watch and install electric cable when needed.- Responsible for fabrication and assembly of various electromechanical and electronic assemblies. - May perform duties as a fire watch and pull cables.    - Work under immediate supervision while relying on experience and judgment to plan and accomplish goals in a safe work environment.- Uses basic power tools to include grinders and drills and paint small areas as needed- Moves and arranges heavy pieces of office and shipboard furniture, electric equipment, and other types of machinery and equipment.- Sweeps and cleans up behind technicians.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 40395
Work Location US-SC-N/A
Serco is looking for a SR. Mechanical Assembler team member to join a high-profile and challenging project supporting the US Navy.  The SR. Mechanical Assembler will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.  In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 5-10 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-SC-Charleston
Telework
No - Teleworking not available for this position
ID 40149
Work Location US-VA-Portsmouth
If you love high profile and challenging programing projects supporting the United States Navy - Serco has a great opportunity for you!  This Senior Test Engineer Position will be on a dynamic team responsible for testing aviation programs at our customer site in Norfolk, VA and at our local office in Portsmouth, VA.  Bring your expertise and collaborative skills to make an impact towards our national security homeland defense. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance and on Contract and subsequent Task Order award. Serco supports the US Navy in the acquisition of new technology used to defend our nation. Our team reviews acquisition documentation, develops test plans, executes test events, collects, and analyzes data and writes test reports.  This includes programs supporting the US Navy’s Operation Test Command (OPTEVFOR). You will be part of a 5-7 -member team that works closely with the customer and other Serco teams to deliver quality systems.  The team has been supporting Test and Evaluation for over 15 years and has been recognized by both the Navy and DHS for their outstanding contributions. In this role, you will:- Perform as the Test and Evaluation Engineer that supports the OPTEVFOR Aviation Division (Code 50) in the review of acquisition documents, development of complex test plans, execution of operational tests, the reduction and analysis of data, and the writing of test reports. - Supports Operational Test and Evaluation (OT&E) events to provide the OPTEVFOR with an evaluation of the mission capability of the system or service when employed in a realistic, operational environment. - Supports the Operational Test Coordinator in providing a T&E Strategy brief to the Director of T&E (DOT&E) for all major acquisition programs under DOT&E engagement. - Assists in providing OT&E strategy associated with operational testing and drafting of applicable sections of the TEMP per policy with the T&E Manager and T&E WIPT. - Provide DOT&E a T&E Concept Briefing on the planned OT&E activity. - Supports development of Test Plan for DOT&E approval, executes test events, collects, and analyzes data, and provides a report on the results. - Work directly with senior technical personnel, stakeholders, and project managers in the planning and execution of test events. - Employ existing guidelines and instructions, guidance from higher-level engineers, experience, and independent judgment to plan and accomplish test objectives.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Portsmouth
Telework
No - Teleworking not available for this position
ID 40348
Work Location US-SC-N/A
As the, Marine Electrician-Mid Level, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. The Marine Electrician-Mid Level will perform the following typical tasks:- Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions including troubleshooting and correcting malfunctions.- Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.  - Perform assignments that are not completely standardized or prescribed such as: Constructs components, subunits, or simple models or adapts standard equipment. - Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Rely on your experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment. 
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Charleston
Telework
No - Teleworking not available for this position
ID 38324
Work Location US-VA-Alexandria
Serco is seeking a Entry-Level Marine Engineer to support several naval and commercial marine ship acquisition and modernization programs as well as a number of exciting R&D programs. This candidate is a key team member in development of the design and execution of ship construction program deliverables to ensure requirements are defined and met according to specifications; will develop and improve design features in piping and auxiliary machinery systems; play a role in the overall design and task execution planning.Responsibilities:- Designs complex marine systems- Conduct analytical, environmental, operational, or performance studies in order to develop designs for products, such as shipboard piping, mechanical and firefighting systems.- Prepare product or system layouts and detailed drawings and schematics and prepare plan, estimates, design and construction schedules, and contract specifications; including any special provisions.Evaluate operation of marine equipment during acceptance testing and shakedown cruises.- Analyze data in order to determine feasibility of product proposals.- Confer with research personnel in order to clarify or resolve problems, and to develop or modify designs.- Review work requests, and compare them with previous work completed on ships in order to ensure that costs are economically sound.- Maintain contact with, and formulates reports for, contractors and clients in order to ensure completion of work at minimum cost and coordinate activities with regulatory bodies in order to ensure repairs and alterations are at minimum cost, consistent with safety.- Perform monitoring activities in order to ensure that ships comply with international regulations and standards for life saving equipment and pollution preventatives.- Participate in meetings with other marine engineers and customers on ship design issues.- Prepare documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Prepare and present formal briefings and staff seminars.- Comply with security procedures in the performance of duties.- Perform other duties as assigned.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40147
Work Location US-CA-Port Hueneme
Serco is hiring a Navy Shipboard Designer/Drafter. If you love high profile and challenging projects supporting the U.S. Navy, this exciting opportunity may be for you! The ideal candidate for this position will be on a dynamic team that supports the US Navy in all stages of ship and ship system design. You will work under general supervision to prepare moderately complex sketches, drawings, and models, on 3D design projects. If you are interested in supporting and working with our military and sailors and a passionate Serco team, then submit your application now for immediate consideration and bring your expertise and collaborative skills to make an impact towards our military defense and support our sailors. This position has great potential for growth within an expanding work team. In this role, you will:- Work independently on the development of original designs or adaptations requiring specialized experience.- Creates 3D models for developmental Navy shipboard combat system equipment and installations.- Develop drawings for installation of Navy Shipboard combat systems.- Draw structural, mechanical, or electrical features of related structures and equipment.- Review literature, standards and current practices relevant to the solution of assigned projects.- Prepare working plans and detailed drawings from sketches and notes received from Engineers or Senior Designers.- Calculate and lay out dimensions, angles, curvature of parts, materials to be used, and relationship of various parts to the entire structure.- Create preliminary and/or final drawings and models using standard drafting techniques using computer assisted design.- Confer with design originator, appropriate engineering and other personnel in finalizing design concepts.- May review completion and implementation of systems additions and/or enhancements and recommends corrections in technical application and analysis to management.- Performs additional duties and responsibilities as assigned.Visit these links for more information about how Serco supports the Navy https://www.serco.com/na/careers/navy-careers and our Veterans https://www.serco.com/na/careers/veterans-at-serco).
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-Port Hueneme
Telework
No - Teleworking not available for this position
ID 40268
Work Location US-FL-Panama City
If you are interested in supporting the US Navy to deliver state of the art craft in a role that involves meaningful and challenging projects–Serco has a great opportunity for you in Panama City, FL! Serco supports the Navy as prime for their Amphibious Warfare Program Office Professional Support Services contract. We support the US Navy on-site at Naval Surface Warfare Center (NSWC), Panama City assisting with testing and delivery of the new Ship-to-Shore Connector (LCAC 100) to the fleet.  In this role you will be supporting mecahnical repairs and maintenance on these craft. The team is led by a Program Manager with decades of experience working in the DoD and Shipbuilding Industry. We are committed to providing the US Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and/or skill sets to join the Serco Amphibious Warfare Team.This position is contingent upon your ability to obtain and maintain a DoD SECRET level clearance. You will support a 7-person Maintentance Team that works closely with the customer in supporting delivery of the next generation of LCACs to the fleet.In this role you will:- Maintains, troubleshoot, and perform maintenance on the LCAC gas turbine engines, propulsion and lift system, and mechanical auxiliaries.- The LCAC Deck Engineering Technician assists the Co-Pilot at sea with troubleshooting and the repairing of engineering systems and may act as Port Lookout during underway operations.- The LCAC Deck Engineering Technician assists in maintaining, repair, and replace ship equipment. This includes keeping all ship equipment clean and fueled.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-FL-Panama City
Telework
No - Teleworking not available for this position
ID 40267
Work Location US-FL-Panama City
If you are interested in supporting the US Navy to deliver state of the art craft in a role that involves meaningful and challenging projects–Serco has a great opportunity for you in Panama City, FL! Serco supports the Navy as prime for their Amphibious Warfare Program Office Professional Support Services contract. We support the US Navy on-site at Naval Surface Warfare Center (NSWC), Panama City assisting with testing and delivery of the new Ship-to-Shore Connector (LCAC 100) to the fleet.  In this role you will be supporting electronics / electrical repairs and maintenance on these craft. The team is led by a Program Manager with decades of experience working in the DoD and Shipbuilding Industry. We are committed to providing the US Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and/or skill sets to join the Serco Amphibious Warfare Team.This position is contingent upon your ability to obtain and maintain a DoD SECRET level clearance. You will support a 7-person Maintentance Team that works closely with the customer in supporting delivery of the next generation of LCACs to the fleet.In this role you will:Maintain, troubleshoot, and perform maintenance on LCAC electrical / electronic components. The Craft Electrician must be familiar and assists the Craft Engineer in the operation, preventive, and corrective maintenance of the craft.  Additional responsibilities include:- Assembling or installing equipment or parts requiring simple wiring, soldering, or connecting.  Performs such tasks as replacing components and wiring circuits.- Repairing simple electronic equipment.- Taking test readings using common instruments such as digital multi-meters, signal generators, semiconductor testers, curve tracers, and oscilloscopes.- Receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed. - Troubleshoots and correct malfunctions.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-FL-Panama City
Telework
No - Teleworking not available for this position
ID 40176
Work Location US-VA-Alexandria
 JOB TITLE: Senior Engineer / Analyst PROJECT OVERVIEW:This position is contingent upon contract award:  Use AI/machine learning to assess the performance of software that enables advanced technologies in autonomy, ISR, and EW to assess prototype C4ISR architectures' fitness to achieve the goals of National Defense Strategy Perform campaign analysis and evaluate effects of offensive and defensive information warfare to quantify the effectiveness of prototypes for military operations. JOB DESCRIPTION AND RESPONSIBILITIES: - Conduct systems engineering tasks including Technology Analysis and Assessment, System Definition, Systems Analysis, Systems Architecture development and architecture products, and logistical support of DoD systems- Provide expert assessments of threat kill chain operations and identify exploitable vulnerabilities, analyze mission threads and blue force system kill chains to identify capability gaps and solutions, developing system models, constructs and executes simulation and analysis plans, trade studies and sensitivity analysis, and translates them into concise and comprehensive artifacts for documenting and communicating to multiple audiences- Supports all aspects of a technical program management expertise in an engineering or scientific related field to support the engineering development of prototypes across key technical areas- Provides the technical support in engineering prototype development projects that will impose engineering technical rigor and best practices against projects- Supports development of systematic roadmaps with technical reviews, milestones, concepts, requirements and operational objectives for end-to-end prototyping development
Category
Engineering
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 40202
Work Location US-DC-Washington
This position will serve as an advisor to government personnel to provide briefings and lead large meetings to support Department of Defense and Federal Agencies in evaluating Acquisition proposals and support peer level contract reviews. JOB DESCRIPTION AND RESPONSIBILITIES:- Provide Acquisition pricing support and services- Provide full range of pricing support and services for high value, long term acquisitions, including:- Evaluating prime and sub-contractor cost proposals- Recommending prices for Procurement Contracting Office negotiations- Use independent judgment and discretion in selecting areas for review where precedent or historic data may not be available- Interpret data, study trends, forecast patterns- Project costs for long term contracts- Use economic, statistical, accounting, and financial analysis principles and techniques to evaluate contractor projections, etc.- Conduct price analysis for commercial items- Implement pricing regulatory and policy guidance- Act as a source of pricing expertise
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-DC-Anacostia Annex
Telework
No - Teleworking not available for this position
ID 40097
Work Location CA-ON-Kitchener
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kitchener
Telework
No - Teleworking not available for this position
ID 39969
Work Location CA-ON-Thunder Bay
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Thunder Bay
Telework
No - Teleworking not available for this position
ID 39951
Work Location CA-ON-Dryden
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Dryden
Telework
No - Teleworking not available for this position
ID 40035
Work Location CA-ON-Brampton
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Brampton
Telework
No - Teleworking not available for this position
ID 39690
Work Location US-DC-Washington
Foreign Military Sales Acquisition AnalystSerco has a great opportunity for you to advance a career supporting U.S. Navy acquisition programs for cutting edge systems and sensors for our international partners! Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium. Become a part of U.S. Navy Foreign Military Sales (FMS) acquisition while building your professional background and expertise in support of the world’s greatest Naval international partnership. Serco will provide technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical Navy systems in support of international partner Navies as part of the Foreign Military Sales (FMS) program. This associate-level position will help you hone your skills in FMS Case development, program management, and other related defense acquisition skills in a professional office environment. ResponsibilitiesIn this role you will:- Independently research, coordinate, and develop FMS cases related to the sale and support of surface Navy systems and sensors.- Working with the technical, FMS Case Management, logistics support, and financial teams, use your knowledge of the Defense Security Assistance Management System (DSAMS) to build Letter of Offer and Acceptance (LOA) and to manage FMS Cases through their lifecycle.- Hone your understanding of the principles of defense acquisition program management and work in a team in applying your energy and enthusiasm to assigned programs. - Research written defense acquisition and FMS instructions and processes and apply what you've learned to solve problems and complete tasking.- Work in a collaborative, professional environment together with staff from the program office, other contractors, system developer/manufacturer, and the government/industry technical team. Work under the guidance and mentorship of an experienced supervisor but act independently to complete assignments.- Assist with the management of plans and schedules related to system acquisition. Support the government and contractor team in performing tasks such as arranging and participating in meetings or program reviews including preparing meeting agendas/minutes/actions, preparing presentations, developing spreadsheets, tracking action items, and assisting with collaboration with internal and external stakeholders. - Assist in collecting, displaying, and interpreting program-related data/metrics.- Gain additional responsibility and independent tasking as you grow in knowledge and experience.- Perform additional duties and responsibilities as assigned.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 39655
Work Location US-CT-New London
If you are looking for a fast-paced job supporting the development of future autonomous vessels then this position is for you! In this job you will be part of the Serco VOYAGER team developing a new autonomous vessel for the DARPA NOMARS program. You may also support other ship design programs for USCG, US Navy, and foreign military customers. The VOYAGER team is a distributed team of ~20 people working mainly in New London and DC offices led by Nate Miller. In the New London office you would report to Dr. Gregory Johnson who has been supporting USCG and Navy customers in the areas of electrical engineering, communications, and electronic navigation for 20 years. In this role you will:- Assist with the design of the machinery control system (MCS) for an autonomous vessel.- Assist with integrating the MCS into the advanced autonomous health monitoring system.- Assist with programming the MCS for installation on the vessel.- Assist with developing the test protocols and methodologies for testing the systems post-installation.- Particiapte in testing the systems during pier-side and at-sea testing.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CT-New London
Telework
No - Teleworking not available for this position
ID 39599
Work Location CA-ON-Toronto
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Metro East
Telework
No - Teleworking not available for this position
ID 39366
Work Location US-VA-Alexandria
If you are looking for a high profile and challenging career involved with the design of vessels for the US Navy- Serco has a great opportunity for you! The (ShipConstructor) Marine Designer will be on the dynamic Maritime Engineering Operation (MEO)  team, designing ships and ship systems at our Alexandria, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Bring your expertise and collaborative skills to make an impact for our Navy towards the future! Serco supports the US Navy and other commercial maritime customers on a variety of contracts, on a variety of different vessels.  Our MEO Team is involved in all stages of ship and ship system design.  Visit these links for more information about how Serco supports the Navy https://www.serco.com/na/careers/navy-careers  and our Veterans https://www.serco.com/na/careers/veterans-at-serco.)  The (Shipconstructor) Marine Designer will be part of a 175 to 200 -member team that works closely with our customers and other Serco teams to deliver quality ship and ship system designs Under immediate supervision, carries out design assignments of a routine nature with limited latitude in the use of initiative and independent judgment. Prepares sketches or completes detail and layout drawings utilizing ShipConstructor Software from verbal or written instructions on product or plant equipment. Participates in the development of original designs or adaptations requiring specialized experience. In this role, the Jr. Designer will:- Prepares design drawings in ShipConstructor Software to assist in developing ideas generated by engineers.- Draws structural, mechanical, or electrical features of related structures and equipment utilizing ShipConstructor Software. - Reviews literature, standards and current practices relevant to the solution of assigned projects.- Prepares working plans and detailed drawings from sketches and notes received from Engineers and/or other Designers utilizing ShipConstructor Software.- Calculates and lays out dimensions, angles, curvature of parts, materials to be used, and relationship of various parts to the entire structure.- Performs additional duties and responsibilities as assigned.
Category
Navy
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
Yes - May Consider Full Time Teleworking for this position
ID 38577
Work Location US-DC-Washington
Serco is seeking a dynamic Leader to support our NAVSEA Contract with their Surface Ship Modernization Program which leads and integrates all surface ship modernization policy, planning, and execution. Our team is responsible for the integration of surface ship modernization and manages modernization planning and execution. As the ship platform manager, this program oversees all facets of surface ship modernization advanced planning of surface ship availabilities, integration of new technologies, the overarching contract strategy, and planning yard functions. You will be a part of a nice size team that works closely with our Customer and other Serco teams to deliver quality systems. Bernerd Zwahlen has led this team for more than 5 years; he possesses 20 years of experience supporting shipyard modernization; and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. In this position you will:- Deconstruct current processes and analyze their effectiveness based on metrics. Make recommendations for improvement, create and lead teams to implement improvements.- Collect of metrics and understanding how to use them.- Demonstrate superior writing and presentation skills to develop briefings, documents, and reports.- Demonstrate the initiative to self-start, when required, with little to no direction or guidance.- Perform additional duties and responsibilities as assigned by the lead Program Manager Representative.
Category
Other
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 39004
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  Bring your business expertise and desire to learn new skills and make a difference with our government customer.  - This position is contingent upon your ability to obtain/maintain/transfer a TS with Poly clearance.- This position is contingent upon customer requirements and/or their approval.Serco supports the US Government customer on a long-term contract which supports the customer’s contract, financial and program management business efforts in support of national defense.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success! In this role, you will:- Analyzes user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications.- Analyzes system requirements and leads design and development activities.- Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies.- Provides technical leadership for the integration of requirements, design, and technology. Incorporates new plans, designs, and systems into ongoing operations.- Develops technical documentation.- Develops system Architecture and system design documentation.- Guides system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans.- Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts.- Ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.- Communicates with other program personnel, government overseers, and senior executives. 
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 39387
Work Location CA-ON-St. Catharines
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                       You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!                                                                                                                                                                                  Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner.You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer.   Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  - This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.- Candidate must be fluent in French and EnglishIn this role, you will:• Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.• Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.• Conduct road tests for those requiring special needs or for those with disabilities • Provide grade of road test, licence information and resolve licensing issues.• Provide information and assistance related to Driver Examination services.• Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.• Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.• Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best. • Review information and determine test requirements.• Ensure the fair and proper conduct of examinations.• Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.• Provide examination results and complete evaluation forms for assessments.• Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Attends travel points to provide testing and licensing services, where applicable.• Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.                    
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-St. Catharines
Telework
No - Teleworking not available for this position
ID 39365
Work Location US-VA-Alexandria
If you are looking for a high profile and challenging career involved with the design of vessels for the US Navy- Serco has a great opportunity for you! The (ShipConstructor) Marine Designer will be on the dynamic Maritime Engineering Operation (MEO)  team, designing ships and ship systems at our Alexandria, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Bring your expertise and collaborative skills to make an impact for our Navy towards the future! Serco supports the US Navy and other commercial maritime customers on a variety of contracts; on a variety of different vessels.  Our MEO Team is involved in all stages of ship and ship system design.  Visit these links for more information about how Serco supports the Navy https://www.serco.com/na/careers/navy-careers  and our Veterans https://www.serco.com/na/careers/veterans-at-serco.)  The (Shipconstructor) Marine Designer will be part of a 175 to 200 -member team that works closely with our customers and other Serco teams to deliver quality ship and ship system designs. In this role, you will:- Draw/Designs structural, mechanical, or electrical features of related structures and equipment utilizing ShipConstructor, Inventor and/or AutoCad - Review literature, standards, requirements, specifications and current practices relevant to the design of assigned projects.- Prepare sketches or complete detail and layout drawings utilizing ShipConstructor,Inventor and/or AutoCad Software from verbal or written instructions on the most complex projects. - Calculate and lays out dimensions, angles, curvature of parts, materials to be used, and relationship of various parts to the entire structure. - Identify interfaces and avoid interferences related to integrated ship and ship system designs (lay outs). - Create preliminary and/or final drawings and 3-D models using standard drafting techniques using computer assisted design utilizing ShipConstructor, Inventor and/or AutoCad Software.- Confer with design originator, appropriate engineering an/ord other personnel in finalizing design concepts.- May review completion and implementation of systems additions and/or enhancements and recommends corrections in technical application and analysis to management.- May supervise other Designers or Drafters on some phase of design.- Prepare complex sketches, drawings and 3-D models for ships and ship systems in all  engineering/marine engineering disciplines (e.g., fluids, HVAC, Electrical, Structure, Etc.) on our design projects utilizing ShipConstructor, Inventor and/or AutoCad Software.- Work independently on the development of original designs or adaptations requiring very specialized marine design experience.- Plan, conduct and direct design projects or major phases of significant design projects, working with or taking direction from the MEO technical engineering staff.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Full Time Teleworking for this position
ID 39392
Work Location US-VA-Norfolk
Join Serco in support of the Tactical Networks Capabilities Based In-Service Engineering Agent team - known to the Navy as "TACNET CB-ISEA".  This dynamic team provides global support for United States Navy (USN) afloat and ashore operations worldwide.  TACNET CB-ISEA provides lifecycle support for the sustainment and modernization of Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), and legacy Programs of Record (POR) systems for Naval Information Warfare Center Pacific (NIWC-PAC) Tactical Networks Program (PMW 160). TACNET CB-ISEA delivers tier 1, 2, and 3 distance and on-site technical support, configuration management, training, logistics, integration, installation, and sustainment engineering of these systems.  The workforce is based in San Diego and Norfolk and performs work on surface ships and ashore sites at all U.S. Navy bases worldwide. We are building our team now.  Currently interested in connecting with individuals with the following skills.- Project Managers- Network Engineers- System Engineers- Configuration Managers- Logistics Analysts- Logistics Control Clerks- QA Specialists- Technical Writers
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Norfolk
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 39242
Work Location US-VA-Alexandria
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!  The Naval Architect receives technical guidance and training from the more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.  The Naval Architect will: Apply basic naval architectural knowledge in accordance with applicable regulatory body rules, regulations, and industry standards to develop analyses and products in one or more of the following technical areas: - Participates in the development and validation of design and engineering requirements, preparation of specifications, and provides inputs to technical reports and presentations. Provide hull form and hydrodynamic performance, including development of hull form geometry and lines plans, hydrostatics and curves of form, resistance and powering estimates, propulsor design and performance, appendage design, maneuvering analyses, seakeeping analyses, development of model test plans and observing and analyzing data from model tests or full scale trials- Provide weight and stability analyses, including development of weight and center of gravity estimates, performance of intact and damaged stability analyses, performance of deadweight surveys and inclining experiments- Provide concept and feasibility design studies addressing whole ship sizing and performance analyses, requirements validation, and design optimization- Perform design integration, coordinating inputs from various naval architectural and other engineering disciplines, such as marine engineering and structures, into balanced, closed solution designs to establish principal characteristics and design features such as length, beam, depth, draft, displacement, speed, and other performance parameters- Perform structural design, developing hull girder bending moments and structural configurations and scantlings in accordance with appropriate rules or design standards, development of superstructure, mast, and local support structure to withstand primary and secondary loads - Make general arrangements and configuration, developing requirements for area and volume, preparing overall ship arrangement concepts and drawings illustrating primary functional allocation of spaces within the ship considering location and adjacency constraints, performing special studies including access and line of sight analyses, assisting in detailed layouts of individual compartments such as living and berthing spaces, ship support spaces, storerooms, and shops Assists with the review of design proposals and specifications.- Participate in scheduled project review sessions and meetings with representatives from other engineering disciplines and customers on technical and engineering issues.Assists in preparing documentation, reports, and project plans to describe activities planned and accomplished, status reports, letters, memoranda, messages, and contact reports.- Assist with preparation and presentation of formal briefings and staff seminars- Complies with all corporate policies and procedures, including quality assurance and security procedures, in the performance of duties.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
No - Teleworking not available for this position
ID 39241
Work Location US-VA-Alexandria
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!  The Systems Engineering/Model-Based System Engineer (MBSE) provides support including engineering data analysis in the development, review and evaluation of data updates to Department of Defense Architecture Framework (DoDAF) products and design documentation required to effectively develop systems and updates to policy that directs specifications and standards for MBSE products.  The MBSE will leverage existing products and models to produce DoDAF viewpoints required to support Program of Record milestone reviews. This will include architectural products and documentation reflecting the system design. The MBSE will have demonstrated experience with multi-tasking across programs in a matrix organization; dynamically interacting with customers, equipment manufacturers and the Serco Team.  Bring your expertise and collaborative skills to make an impact towards our Navy towards the future! To be successful in this role, you will:- Provide support that can identify, compare, analyze and recommend data standards for a variety of future and existing digital products for the purpose of establishing contract requirements and enable the electronic passing of data from one data warehouse or application to another. It is desired to have an understanding of the application of data science, including data mining and analytics that when applied provide for data driven decisions. - Inform future digital engineering policies that provide commonality of technical requirements like ontology, lexicon, data & modeling environments, analytic applications, and schema. - Develop and provide configuration management for all project architecture, model resident design specifications, and interface documents- Provide support in all system engineering activities and processes, including:- Monitoring and assessing sufficiency of vendor proposed hardware and software components, systems and configurations.- Review preliminary designs (hardware and software).- Review Engineering Change Proposals, requests for deviation/waiver of requirements, component substitutions and requests for enhancements.- Monitor all Hardware and Software Trouble/Problem Reporting, including causal effect analysis and proposed resolution.- Perform interoperability and integration related engineering activities.- Provide technical assistance to Local and Program Configuration Control Boards (CCB).- Provide System Logistic Support analysis.- Develop initial operational and system architectural views as it applies to SSL solutions level and selected ship/platform fleet integration.- Provide system engineering and technical support in the scope and development of interface, specification and related technical statutory/regulatory documentation.
Category
Engineering
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Full Time Teleworking for this position
ID 39240
Work Location US-VA-Alexandria
Naval Warfare System EngineerIf you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! This Warfare System Engineer will be on a dynamic team to apply knowledge of applicable principles for the integration of new/upgraded C4I and warfare systems on new combatant construction at our Alexandria, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.Knowledge and experience in the functional disciplines for the placement/application of primary communication or warfare system are required for this position, such as Command and Control, Communications, Radar, EW Sensors, Missile and Gun Weapon Systems.In this role, you will:- Analyze combat system options and recommend optimal solutions to ensure warfighting effectiveness is achieved with the addition of new or upgraded systems by applying appropriate commercial/ military specifications, standards, and instructions.- Be knowledgeable of ship missions, sensor and weapon system performance specifications and requirements; provide guidance to installation activities for successful ship installation/integration; develop solutions to technical issues, review change proposals and waiver requests.- Participate in liaison with the ship design manager, ship program leads, shipbuilders, other customers, and vendors by attending technical evaluations, design reviews and integrated process team meetings.- Develop final engineering reports and presentations that detail the results of the engineering studies and present results at customer meetings and working groups.- Perform ship surveys to determine or verify installation requirements and parameters.- Will have direct customer daily interface and communication while working on site.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 39115
Work Location US-CA-San Diego
If you love high profile and challenging projects supporting the US Navy - Serco has a great opportunity for you!  The Instructional Systems Designer will participate in the development, testing, maintenance and delivery of training and educational programs and related materials in support of complex products and/or procedures in sunny San Diego, CA. Bring your analysis expertise, instructional design and collaborative skills and make an impact towards our country’s military defense and the capabilities of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology Naval systems. You will provide technical support for our customer as part of a team on-site in San Diego, CA The successful candidate will help deliver manpower and training support efforts for US Navy C5ISR-related programs and systems. In this role, you will:- Conducts training sessions and assists in evaluating the effectiveness of training activities- Assists with updating course documentation on a continuous basis to ensure timeliness and relevance- May work with engineering, technical support and manufacturing to ensure that course material reflects current product features- Relies on experience and judgment to plan and accomplish goals- Works under limited supervision- This role can be located in the following location: San Diego, CA- Some travel to US Navy training locations within the United States. **Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active.  Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.** 
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 39112
Work Location CA-ON-Smiths Falls
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Smiths Falls
Telework
No - Teleworking not available for this position
ID 38994
Work Location US-PA-Philadelphia
Serco is seeking a Senior Electrical Engineer to support several naval and commercial marine ship design and modernization programs as well as a number of exciting R&D programs in our Philadelphia, PA office.  You will collaborate with other members of our engineering team, customers, vendors, and shipyard personnel, provide guidance to less experienced engineers, and play a role in overall design and task execution planning. You will lead in the planning, design and execution of ship design and construction program deliverables to ensure requirements are defined and met according to specifications. You’ll develop power system designs for mechanical, hybrid, and integrated electric propulsion ships, review and improve designs produced by shipbuilding industry, and will be considered as a subject matter expert (SME) in electrical power systems and electric propulsion and as a resource for resolution of unique or complex problems.
Category
Engineering
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 38976
Work Location US-DC-Washington
Position SummaryThe FMS Logistics Program Manager provides military logistics and supply chain expertise, advice, and leadership to deliver material support for the modernization, repair, and sustainment of former USN/USCG and foreign naval vessels.This position is contingent upon your ability to maintain/transfer your Secret clearance.This position is contingent upon contract award or funding award.Responsibilities- Oversight and management a worldwide logistics program supporting technical support, ship repair availabilities, ship and systems modernization, and material supply and provisioning under the auspices of Foreign Military Sales programs executed by Naval Sea Systems Command (NAVSEA) serving multiple international customers and requiring coordination of program requirements across planning and execution with several subcontractors- Liaison with government logistics personnel and customer country representatives on matters concerning logistics and material support- Support the development of ship repair specifications and Ship Alteration and Repair Packages (SARP) with logistics products and updates to ship configuration data- Oversee material requirement, procurement, and transport status tracking and reporting in a high-volume multi-customer environment- Oversee and monitor warehousing operations at several internal and/or subcontracted facilities and geographic locations- Provide guidance and recommendations on the movement of parts, repair equipment, and materials in and/or out of a shipyard- Anticipate, research, and provide reports on changes in availability and status of material to support repair work, technical support, and training and its consequent impacts to schedules- Support the development, implementation, and monitoring integrated master ship repair schedules in the area of material and provisions support- Manage all logistics staff to effectively monitor, evaluate, and motivate their performance- Collaborate with technical support, industrial production, waterfront, and other technical project managers to ensure timely and cost-effective ordering, delivery, receipt, and inspection of ship repair material and parts- Provide assistance and logistics program support as necessary to support development of production / training / logistics schedules, condition reports, weekly SITREPs, material receipt/inspection reports, training reports, incident reports, and test reports- Lead and manage technical and administrative staff by assigning, scheduling, prioritizing, coordinating, and facilitating multiple tasks- Evaluate performance of subcontractors and staff in terms of actual and planned task schedules and resource requirements- Review work for quality assurance- Compose memoranda, reports, and other documentation highlighting project steps and status for daily and weekly meetings with customer- Attend meetings and deliver presentations about project status and work commitments- Ensure training of all staff members and provide instruction on customer’s methods, procedures, and standards- Ensure adherence to local, state, federal and OSHA safety laws and policies- Evaluate, develop, and/or implement procedures for project documentation and development- Participate in long-range planning, analysis, and program design- Participate in the planning and design of new projects- Review employee schedules and timecards- Perform additional duties and responsibilities as assigned
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 38862
Work Location US-CA-San Diego
If you love high profile and challenging projects supporting the US Navy - Serco has a great opportunity for you!  The Navy Technical Trainer will support US Navy at NAVWAR in sunny San Diego, CA. Bring your training expertise and collaborative skills and make an impact towards our country’s military defense and the capabilities of our Sailors. The successful candidate will help lead manpower and training support efforts for US Navy C5ISR-related programs and systems. In this role, you will: - - Develop Front End Analysis (FEA) and/or Training Estimates of manpower, personnel, training, management, and acquisition requirements for assigned programs/capabilities- Document analyses in the Job Task Analysis (JTA), Training Situation Analysis (TSA), Training Systems Requirements Analysis (TSRA) and/or Training Situation Document (TSD), Manpower and Training Requirements Planning (MTRP), Training Device Coordinating Paper (TDDCP), Military Characteristic (MC), and Training Effectiveness Evaluation Plan (TEEP) documentation- Conduct Manpower and Training Requirements Planning (MTRP) , examining alternative system concepts early in the acquisition process to determine the best possible Manpower Training (MPT) profile for assigned programs/capabilities- Capture Training Requirements Planning (TRP) data through entry into the Human Analysis and Requirements Planning (HARPS) tool - Draft and update Navy Training System Plans (NTSP) for assigned programs/capabilities- Review, coordinate, and track the approval of the Training Installation and Transfer Agreement (TITA) phases for the installation and transfer of training responsibility for installed Technical Training Equipment (TTE) and Training Devices at designated training facilities- Provide annual review recommendation letters for all supported NTSPs 
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 38907
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Mid-Level T&E Craft Support Analyst, you will be on a team that is evaluating the performance of new amphibious ships and landing craft to be delivered to the fleet. You will work closely with Government and industry professionals as well as shipbuilders and Participating Acquisition Resource Managers (PARMs). Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines.This position is contingent upon your ability to maintain your active clearance.Serco supports the US Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. Our Amphibious Warfare Operation provides critical services to nearly all US Navy amphibious ships and craft. In this role, you will:- Provide Developmental/Operational/Live Fire Test and Evaluation (LFT&E) support to new amphibious ships and landing craft.- Develop and review test plans and reports including LFT&E Management Plan, Test and Evaluation Master Plan (TEMP), Survivability Assessment Report (SAR), Vulnerability Assessment Report (VAR), and Total Ship Survivability Testing (TSST) efforts.- Assist in Test and Evaluation (T&E) documentation development, test execution, and scheduling analysis.- Review Contract Data Requirements List (CDRL) items.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 38838
Work Location US-IL-N/A
Serco is seeking a Technical Trainer II to participate in the development, testing, maintenance and delivery of training and educational programs and related materials in support of complex products and/or procedures for a major area or customer.Other duties may include:- Conducts training sessions and assists in evaluating the effectiveness of training activities.- Assists with updating course documentation on a continuous basis to ensure timeliness and relevance.- May work with engineering, technical support and manufacturing to ensure that course material reflects current product features.- Relies on experience and judgment to plan and accomplish goals.- Works under general supervision- This role can be located in the following locations: Dahlgren, VA, Norfolk, VA, San Diego, CA, Virginia Beach, VA, Atlantic Beach, FL, and Great Lakes, IL- Some travel to US Navy training locations within the United States. **Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active.  Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.** 
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Dahlgren
Telework
No - Teleworking not available for this position
ID 38780
Work Location US-CA-N/A
Serco is seeking a Technical Trainer  to participate in the development, testing, maintenance and delivery of training and educational programs and related materials in support of complex products and/or procedures for a major area or customer.Other duties may include:- Conducts training sessions and assists in evaluating the effectiveness of training activities.- Assists with updating course documentation on a continuous basis to ensure timeliness and relevance.- May work with engineering, technical support and manufacturing to ensure that course material reflects current product features.- Relies on experience and judgment to plan and accomplish goals.- Works under general supervision- This role can be located in the following locations: San Diego, CA- Some travel to US Navy training locations within the United States and OCONUS
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position

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