Serco Inc.

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Search Results Page 3 of 19

ID 51741
Work Location US-CA-San Diego
Serco is seeking an experienced Systems Administrator to support the NAVFAC AT/FP Ashore Sustainment Program in San Diego, CA. Discover your place in our world.The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In support of this effort the System Administrator will work as part of a team providing a variety of tasks to the US Navy to include: system administration, VM creation and VMS System monitoring, and compliance checks.In this role, you will be responsible for:- Perform Active Directory Account management.- Perform Patching, Scanning, and Security Technology Implementation Guides (STIGs)- Provide production rollout support- Perform IA/Cyber Security Remediation as needed to maintain VMS connectivity with PSNet.- Evaluate performance of subcontractors and staff in terms of actual and planned task schedules and resource requirements while reviewing work for quality assurance.- Train all staff members and instruct them on customer’s methods, procedures, and standards.- Evaluate, develop or implement procedures regarding project documentation and development.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51648
Work Location CA-ON-Ottawa
If you love high profile work, come discover your place with Serco!  You will  work in a fast paced, team based, multi disciplined environment, while collaborating with others, the Senior Designer will contribute to and be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication.Serco supports multiple customers including shipyards in developing 3D Product Models and detail ship design leading to construction and ultimately delivery of ships.You will be part of a team working for a Design Lead that works closely with the customer and other Serco teams to deliver quality systems.In this role, you will:- Contribute to or be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication in the following disciplines:• Hull and primary structural detail design and/or secondary structural steel outfitting detail design. (hot work)• Mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design. (cold work)• Joiner outfitting, general equipment, and interior space arrangements detail design.• In this role it is expected that the Senior Designer will develop positive working relationships with all team members and all stakeholders and will facilitate clear and timely communication and exchange of information.• The Senior Designer will ensure that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes, including those for which the Senior Designer is responsible.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51709
Work Location US-MS-Stennis Space Center
Serco has a great Part- Time opportunity to provide Customer and programatic Support at the Stennis Space Enter in MS.  If you are looking to advance your career, then this is the opportunity for you! Duties include but are not limited to:- Provide direct support to Government personnel in pursuing new work associated with the naval efforts.- Provide Government/Industry customer support services and backup/follow-up to new business opportunities.- Plan and execute requested company meetings, visits, and events.- Provide schedule of activities and status updates to the Project Manager and Project Staff.- Collect and consolidate into a Spend Plan the Department’s annual planned acquisitions. - Establish required submission dates for procurement packages that will ensure sufficient processing time to obligate funds. - Track and report the status/progress of planned acquisitions to Business Ops management. - Track and report the expiration dates of maintenance and service contracts, software licenses, and contract options. - Monitor government procurement regulation and policy changes and propose updates to N9 Business Ops processes to ensure compliance.- Provide training and assistance to N9 personnel on current processes and documentation requirements for procurement packages.- Output includes spreadsheets, reports, meeting attendance, and training materials.  
Category
Business Systems/Analysis
Position Type
Part-Time
Security Clearance
Secret
Recruiting Location : Location
US-MS-Stennis Space Center
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51650
Work Location US-VA-Chesapeake
Serco-NA is actively seeking a motivated Mid-Level Administrative Assistant to support Serco-NA within the Continental United States and Worldwide. In this role, you will work with our dynamic team by performing a variety of routine clerical and organizational tasks.  The Mid-Level Administrative Assistant duties revolve around managing and distributing information within the warehouse and office.  In this role, you will:- Maintain daily communication/coordination via email, phone, and direct contact with: Employees, Directors/PM’s, PDM’s and Leads, HR, Travel, Security & QA/Safety.- Support new hire onboarding by; giving terminations/resignations, paperwork, tracker spreadsheet, send new hire paperwork to HR & Payroll, schedule interviews, support and conduct orientations for new hires.- Conduct Deltek timekeeping training & understanding Serco presentations; corrections, approver, attendance sheets from leads, daily floor check emails/texts/calls, input hour for furloughed employees & get employees linked to charge codes.- Supply employee data for the following: DBIDS / Clearance Spreadsheets, passports, access to shipyards, supply safety test material to employees, grade all safety test - file tests and certifications, provide respirator fit testing to all new hires and employees who need to be recertified & provide notification of certification lapse to all essential personnel.- EHS Coordinator – East Coast, enter training certifications for all employees, conduct training and assign training, Complete Skills assessment verification, run reports for lead for QA workbook, upload training requirements and skills & troubleshoot in EHS System.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51705
Work Location US-FL-Jacksonville
As the, Marine Electrician-Entry Level, you will work on a team supporting cabling, equipment, and C5ISR system installations.  You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations.                     OFFERING SIGN ON AND REFERRAL BONUSES FOR THIS POSITION!!! You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. As the, Marine Electrician-Entry Level, you will perform the following typical tasks:- Perform simple routine tasks under close supervision or from detailed procedures and your will work will be checked in progress or on completion. - Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Performs simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data. - Gathers and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.- Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment
Category
Engineering/Ship Construction
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Mayport
Telework
No - Teleworking not available for this position
ID 51051
Work Location US-VA-Herndon
Serco-NA has an exciting Corporate Paralegal position to support our Legal Department at our corporate headquarters in Herndon, VA. Our Litigation/Corporate Paralegal supports the work of the Legal team across a wide-variety of topics that include litigation, labor & employment, government contracts, corporate governance, ethics and compliance, investigations, risk, and administrative matters relating to the Legal Department’s operations. This is an entry-level opportunity for an individual looking to learn and grow her/his/their skill-set at a large corporation focused on government contracting.  The ideal candidate is someone who embraces new challenges, enjoys managing a diverse project list, and is comfortable working directly with the General Counsel and other attorneys in the Department.In this role you will have the following key responsibilities: - Litigation management under the guidance of attorneys, including all aspects of discovery- Draft, produce and disseminate communications to other corporate departments and operational staff for the preservation and collection of evidence, both hard copy originals and electronic files as appropriate, in response to document requests, government regulatory inquiries, and subpoenas- Review files gathered prior to production for attorney-client privilege as well as completeness and responsiveness- Creation and maintenance of case files and other legal databases - May conduct legal and other factual research- May assist with internal investigations and due diligence reviews- May assist attorneys in the drafting of legal documents- May assist with the development and implementation of employee training- May be required to assist with other duties as assigned
Category
Legal
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51280
Work Location CA-ON-Scarborough
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. Serco is offering $250 dollars sign-on bonus! 
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Scarborough
Telework
No - Teleworking not available for this position
ID 51281
Work Location CA-ON-Oakville
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required. Serco is offering $250 dollars sign-on bonus! 
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Oakville
Telework
No - Teleworking not available for this position
ID 49307
Work Location CA-ON-Sault Ste. Marie
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sault Ste. Marie
Telework
No - Teleworking not available for this position
ID 48739
Work Location CA-ON-St. Catharines
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-St. Catharines
Telework
No - Teleworking not available for this position
ID 50282
Work Location CA-ON-Mississauga
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Mississauga
Telework
No - Teleworking not available for this position
ID 50216
Work Location CA-ON-London
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-London
Telework
No - Teleworking not available for this position
ID 49160
Work Location CA-ON-London
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-London
Telework
No - Teleworking not available for this position
ID 50141
Work Location CA-ON-Brockville
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Brockville
Telework
No - Teleworking not available for this position
ID 49311
Work Location CA-ON-Simcoe
 SERCO is offering a $250 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.  SERCO is offering $250 dollars sign-on bonus!!!  
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Simcoe
Telework
No - Teleworking not available for this position
ID 50773
Work Location CA-ON-Huntsville
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Huntsville
Telework
No - Teleworking not available for this position
ID 51736
Work Location US-IL-Rock Island
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army. This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Forecast project costs by gathering details and compiling data to estimate project costs according to specifications.- Develop cost proposals, RFP’s and RFQ’s.- Use materials, labor, equipment, and tools for estimations.- Help determine necessary resources for projects, cost estimates and budgetary constraints. 
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 51714
Work Location US-SC-Shaw AFB
If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you! As a Resource Protection Analyst, you will be part of United States Air Force Central Command (USAFCENT) which is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia.  Bring your expertise and collaborative skills to make an impact for the United States Air Force and its clients at the Shaw AFB, South Carolina location. Our team has been recognized by the US Air Force as providing top quality services in support of the customers.  Visit these links for more information about how Serco supports the USAFCENT - https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=AFCENT&searchRelation=keyword_all; and veterans https://www.serco.com/na/careers/veterans-at-serco In this role, you will:- Provide technical expertise in the implementation or evaluation of USAFCENT access entry control operations and assist with the protection of property from the dangers of sabotage, espionage, and intrusion. - Participate in access entry control and sensor systems software and hardware implementation, maintenance, testing, and periodic checks. - Assist with identifying performance limits and monitoring concerns; properly documenting outcomes as directed by USAFCENT Force Protection management. - Advise 9th AF /USAFCENT FP on coordination of air base defense, antiterrorism, FP, and physical security support with USCENTCOM, the Air Staff, and host nation forces.- Do physical security site surveys; provide effective and economical recommendations for onsite improvements to the exterior and interior security elements; to include but not limited to, security lighting, intrusion detection and assessment equipment, annunciation and display systems, security communications, or other security measures that protect Government property and personnel. - Be directed to identify, analyze, and resolve broad and complex security concerns.- Staff a 24-hour work center and will be assigned to varying shifts to support 9th AF / USAFCENT operational hours.Additional roles and responsibilities include but are not limited to:- Notify and assist management, if necessary, with the development of new or revised policies, procedures, and implementation.- Execute and enforce compliance to physical and personnel security requirements outlined in directives, instructions, manuals, regulations, and local policies. - Address alarms and/or telephone/radio calls by determining and taking appropriate action; identified by management.- Assess security controls to ensure security protocols are not compromised; prevent unauthorized access or unauthorized disclosure of information. - Notify management of any policy or procedure concerns, directorate security manager concerns, or personnel issues.- Perform Defense Information Security System (DISS) functions; to include but not limited to security clearance verification, create, modify, or cancels visit requests, and perform detailed report functions.- Conduct periodic reviews of security clearances and credentials; distribute notices of required changes, reports, records, and other documents, as directed. Analyze operating efficiencies and resources; make recommendations for modifications and/or changes to management.- Assist in the development and performance of access entry control functions; credential issuance or confiscation, the explanation of policy, procedures, and the operation of access hardware to other security specialists, visitors, and Government and contract personnel.- Consult with other security specialists to develop protection procedures for Government approval that provide maximum protection without any major interference to the mission; recommend corrective action when or where security requirements are not adhered to.- Operate, monitor, and maintain Video Image Control and Display system (VICADS) architecture and software, operating processes, and store images captured, recorded, and on network video recording and storage devices for multiple facilities.- Assist with Internet Protocol (IP) networking, Windows-based servers and workstations; hardware and software, as well as, Command and Control Display Equipment (CCDE), and security and video surveillance.- Assist in overseeing VICADS robust configuration parameters; alarm point priority assessment, automatic or manual call up policies, automatic pan, tilt, zoom (PTZ) presets upon alarm and intelligent queuing logic for multiple alarms.- Responsible for escorting designated personnel into controlled premises; provide an authorized service for 9 AF (USAFCENT) facilities, construction projects and/or installations during operational hours.
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-SC-Shaw AFB
Telework
No - Teleworking not available for this position
ID 51706
Work Location US-DC-Washington
If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you!  This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. As a mid-level Test and Evaluation (T&E) Engineer, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team. In this role, you will:- Provide T&E support.- Develop briefs, provides schedule analyses, assists in the drafting of major T&E documentation, reviews CDRLs, coordinates Developmental/Operational/Live Fire T&E (LFT&E) support, and develops and reviews test plans/reports.- Provides administrative support to the assigned ship or landing craft T&E team.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51703
Work Location US-DC-Washington
If you love important, meaningful, and challenging projects and supporting the US Navy –Serco has a great opportunity for you! This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment. Serco supports the Navy Amphibious Assault and Connectors Program. This position supports the Business Financial Management Division in the procurement and life cycle management of the Navy’s Landing Craft, Utility (LCU) 1700, a replacement to the current LCU 1610 and the Ship-to-Shore Connector.  You will be part of a stellar team that consists of Acquisition Program Analysts as well as a broader team of on-site representatives that work in the fleet and other shipbuilder and government contractors. In this role you will: - Uses financial data and input from team members to prepare Selected Acquisition Reports (SAR) and Defense Acquisition Executive Summary (DAES) Reports in a web-based tool  Research, Development & Acquisition Information System  (RDAIS 3.0) for an ACAT I and ACAT III program assigned to PEO Ships. - Prepare Ad Hoc reports to include but not limited to APB, PB, BES, POM and out of cycle SAR.- Ensures compliance with internal policies and procedures, as well as DAR, FAR, and other government environment. - Coordinates with all stakeholders to obtain updates (Executive Summary, Cost, Schedule, KPP, O&S, T&E, EVM, Contract Status etc.) - Creates, maintains, and updates financial databases and spreadsheets, and generates various financial reports as required.  Maintains appropriate records and documentation. - Ensures compliance with internal policies and procedures, as well as DAR, FAR, and other government environment. - Maintains backup spreadsheets for all Unit Cost Reports and Calculations:  Average Procurement Unit Cost (APUC) and Program Acquisition Unit Cost (PAUC). - Reconciles all data with ability to articulate program variances. - Ensures all indices applied to program funding are accurate and up to date. - Preforms financial analysis. - Maintains processes and develop new ones when required. - Identifies and resolves complex problems as well as to prevent future problems. - Participate in regularly scheduled meetings with the PMO including Staff Meetings, LCU 1700 team, SSC team,  Shipbuilders and PEO but not limited to. - Work with the Serco Integrated Data Environment (IDE) team in ensuring the seamless workflow of customer deliverables in the database. - Perform additional duties and responsibilities as assigned.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-Washington
Telework
No - Teleworking not available for this position
ID 51647
Work Location CA-ON-Ottawa
If you love high prolfile work, come discover your place with Serco! The Sr. Designer will work in a fast paced, team based, multi disciplined environment, while collaborating with others, the Senior Designer will also contribute to and be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication.Serco supports multiple customers including shipyards in developing 3D Product Models and detail ship design leading to construction and ultimately delivery of ships.You will be part of a team working for a Design Lead that works closely with the customer and other Serco teams to deliver quality systems.In this role you will:- Contribute to or be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication in the following disciplines:- Hull and primary structural detail design and/or secondary structural steel outfitting detail design. (hot work)- Mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design. (cold work)- Joiner outfitting, general equipment, and interior space arrangements detail design.- Will develop positive working relationships with all team members and all stakeholders and will facilitate clear and timely communication and exchange of information.- Ensure that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes, including those for which the Senior Designer is responsible.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51646
Work Location CA-ON-Ottawa
If you love high profile projects, discover your place with Serco!  The Lead Designer will contribute to and be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication.Serco supports multiple customers including shipyards in developing 3D Product Models and detail ship design leading to construction and ultimately delivery of ships.You will be part of a team that works closely with the customer and other Serco teams to deliver quality systems. You will  lead a fast paced team based multi disciplined environment, while collaborating with others.In this role you will:- Contribute to or be responsible for the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication in the following disciplines:Hull and primary structural detail design and/or secondary structural steel outfitting detail design. (hot work)- Mechanical equipment and distributed systems outfit (pipe, and/or HVAC and/or electrical/cable) detail design. (cold work)- Joiner outfitting, general equipment, and interior space arrangements detail design.- Develop positive working relationships with all team members and all stakeholders and will facilitate clear and timely communication and exchange of information.- Ensure that drawings and manufacturing information are generated in accordance with Serco and client standards, quality and engineering processes, including those for which the Lead Designer is responsible.
Category
Engineering
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-ON-Ottawa
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51413
Work Location US-OH-Beavercreek
Serco is seeking a collaborative Acquisition Program Manager - UAV to join the team and support our Air Force customer! If you are looking for your next career opportunity, look no further and apply today! This position is based at Wright Patterson AFB with opportunity for some telework. The Air Force Program Executive Officer for ISR & SOF (AFLCMC/WI) has the collective Air Force Materiel Command (AFMC) mission responsibility for equipping ISR & SOF warfighters to dominate the battlespace. In order to meet current and projected workload requirements in support of AFLCMC/WI, the Government must augment its organic (military and civil service) capabilities within the Medium Altitude UAS Division (AFLCMC/WII) with Advisory and Assistance Services (A&AS) support.   In this critical role, you will assist the customer and Program Manager by: - Providing advisory support for acquisition management, program planning and integration support of aircraft research, development, production, and lifecycle acquisition and sustainment activities to AFLCMC/WII. The general areas requiring advisory / draft documentation support include, but are not limited to: financial management, contract management, budget analysis, protocol, interactions with DFAS, etc.- Interacting with other AFLCMC/WII team members to identify issues- Recommending alternatives for responding to identified issues, and producing draft documentation for timely, fully-staffed products or solutions- Providing advisory and draft documentation support in planning, developing, and staffing products such as mid-level briefings, correspondence, reports, databases, websites and other products- Reviewing specific or general AFLCMC/WII processes and procedures. - Providing recommended process improvements for government consideration- Reviewing Acquisition Category (ACAT) reporting requirements, as well as the location, collation, or generation of the data required for government review / population in the required reports- Reviewing, monitoring, and providing advisory support in the effort to document cost, schedule, and performance of assigned Contractor activities
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OH-Dayton
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51697
Work Location US-VA-Herndon
Serco is seeking TOP TALENT to join their team. Our Proposal Manager will manage the development of technical, cost, and other proposal volumes in collaboration with the capture and proposal team ensuring the on-time submission of proposal products. This is a full-time hybrid in office or remote position at our corporate headquarters in Herndon, VA.. Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact. In this role you will:- Lead and direct assigned proposal efforts and personnel. - Facilitate the development and review of proposal strategies and themes.- Lead review of proposal strengths and weaknesses of the Client for emphasis and mitigation, respectively.- Lead review of proposal strengths and weaknesses of the competitors for de-emphasis and “ghosting”, respectively.- Prepare and maintain the Proposal schedule working in concert with the Capture Manager and Operations Lead/Program Manager.- Create and review the Proposal Management Plan (PMP) working with the Capture Manager and Operations Lead/Program Manager.- Read and analyze RFx requirements to construct a proposal outline and content plan.- Develop the work breakdown structure for the scope of work.- Work with the Capture Manager and Operations Lead/Program Manager on author assignments and page limitations.- Verify responsiveness of written narratives to RFP requirements and correct written narrative if it is not responsive.- Build the proposal compliance matrix using the opportunity tracking report and track the fulfillment of all requirements.- Develop conceptual graphics in Power Point or MS Visio during solution sessions.- Develop written narrative from scratch and/or by tailoring boilerplate narrative for non-technical sections.- Review completed proposal content plan, particularly graphics, and subsequent written sections to ensure requirements are adequately addressed and that page limits are met.- Conduct regular proposal progress (Tag Ups) status meetings and manage and assign action items with due dates.- Direct writing/editing/rewriting efforts as needed.- If applicable, work with the Volume Managers to ensure inter-volume compatibility is achieved.- Handle the logistics associated with scheduling and managing color reviews.- Prepare and collect/track the score card for color reviews of the proposal content plan including evaluate and report out on the score results.- Organize and manage Microsoft SharePoint team site for assigned pursuit(s).- Ensure that appropriate comments from the color reviews are incorporated into the final proposal version.- Direct the Proposal Coordinator in all configuration control and proposal production activities.- Assist as appropriate, in obtaining subcontract RFPs into the hands of other companies (if Teaming) and to key vendors and subcontractors.- Direct the development of task descriptions for the Basis of Estimate and related cost assumptions for development of the cost volume. - Tutor/mentor authors and other personnel as deemed necessary including facilitating writer’s workshops.- Collect and coordinate the response to questions from the Customer.- Assist in final proposal revisions assuring that the revisions are consistent with the Customer’s requirements and the Client’s management direction.- Assist in preparation of Orals, if required.
Category
Business Development/Proposals
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51112
Work Location US-OK-Oklahoma City
*WBB is now part of Serco If you want to work on a cutting-edge Air Force program, Serco has a great opportunity for you! As a Senior Virtualization and VDI Technical Expert, you will be supporting the B-21 Strike Systems Division (AFLCMC/WBS) at Tinker AFB, OK. The B-21 Raider is the future backbone of the nation’s bomber force, holding any target at risk and providing lethal penetrating deep-strike capability.  You will be part of the DoD’s benchmark acquisition team, providing bold and innovative capabilities in the Virtual Desktop Infrastructure (VDI).   In this role, you will: - Migrate desktops and relevant applications to the new cloud based VDI- Administer VDI support to end-users, including creating and deploying application packages in an VDI environment- Install, update, patch and uninstall custom and off-the-shelf applications- Assist in ensuring compliance with security policies and procedures- Assist in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications- Work with project managers, developers, and end users to ensure system designs meet business requirements- Integrate new and modify major physical/virtual desktop images to create a baseline for deployment to client's physical/virtual workstations that are Security Technical Implementation Guide (STIG) compliant- Ensure compliance with DoD Secure Host Baseline (SHB) mandates and proper operation of applications, software, and IT systems- Develop Image Release Test Plan, which will be provided to client's Test Environment prior to release to the Production Environment- Troubleshoot datacenter virtualization problems and develop, coordinate, and implement corrective actions- Provide written technical specifications for end user computing devices- Support preparation of required network Information Assurance documentation- Manage vendor relationships- Support program meetings and working groups
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-OK-Tinker AFB
Telework
No - Teleworking not available for this position
ID 51082
Work Location US-VA-Arlington
Serco is seeking a Senior Analyst - International Logistics Support to join the team at the Arlington, VA location! The Assistant Secretary of Defense –Sustainment plays a key collaborative role with the Services and Program Managers in assisting with successfully fielding available, reliable and combat ready, weapons systems to U.S. Services and International Partners. The Deputy Assistant Secretary of Defense (DASD(PS)) is responsible for Life Cycle Support that optimizes affordability, materiel readiness that supports Joint war fighter requirements.   In this role you will be responsible for the following areas of expertise: Sustainment Support and Analysis- Analyze and assess sustainment risks for ACAT I programs under USD(A&S) purview and provide senior leaders, Service, and Joint governance decision makers with relevant information through formal decision support forums (e.g. DAES, OIPT, DAB)- Assist and advise acquisition programs by engaging with Program Managers, Product Support Managers, OSD, the Joint Staff, and Service stakeholders to improve Life Cycle Sustainment Plans (LCSPs)- Assess LCSPs including identification and evaluation of relevant sustainment cost drivers throughout requirements generation, development, production, operations, sustainment and disposal. Facilitate efficiencies and cost reduction for programs through improved management of common components and performance- based management- Provide sustainment technical expertise to support Systems Engineering Independent Technical Risk Assessments (ITRAs); assess adequacy of design in development efforts risks to long-term readiness and sustainment outcomes- Evaluate weapon system cost and performance during the development and production phases. Provide Operating and Support (O&S) cost oversight and analysis in support of Service cost goals and to keep DoD leadership apprised of program cost trends- Support rapid acquisition initiatives while ensuring they are both sustainable and affordableOperating and Support Analytics- Develop relevant content and provide subject matter expertise and program lessons-learned to support OSD level policy and guidance to improve effective and affordable product support- Assess program cost estimates and provide analytics that support programmatic risk assessment and senior leader decision making- Provide leadership and subject matter expertise in DoD efforts to improve data access, expand and enhance cost driver analysis, and improve cost initiative identification and executionGuidance, Policy, and Direction- Monitor and assess the impact of U.S. Code revisions, National Defense Authorization Act, and proposed public law language as it relates to life cycle support and weapon system sustainment- Advise senior DoD leaders and Congressional professional staff on DoD Product Support requirements, product support imperatives, and challenges and impediments faced by the Life Cycle Logistics community- Participate in and provide professional leadership and subject matter expertise in support of Congressional inquiries, GAO reviews and reports, and department studies and reviews- Review, updates and maintain DoD Directives (DoDDs) and DoD Instructions (DoDIs). Provide subject matter expertise and guide policy development to improve product support.  Specific subject areas include, planning, contracting, intellectual property rights, software, cyber security, and key interfaces and dependencies between acquisition and sustainment
Category
Logistics
Position Type
Full-Time
Security Clearance
Top Secret
Recruiting Location : Location
US-VA-Arlington
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51103
Work Location US-GA-Robins AFB
Serco is seeking a Program Management Analyst to join the team and support our Air Force customer! This position supports the Positioning, Navigation, and Timing (PNT) Program Office (PNT PO) with ongoing modernization, development, and sustainment of a variety of GPS receivers and user equipment to meet existing DoD / civil mandates and DoD / national-level priorities.  In this role, you will work at an assigned government office at Robins AFB, GA and you will be responsible for providing acquisition analyses to ensure the effective and efficient delivery of services in support of the customer’s mission. Bring your Program Management and analytical expertise to the team by conducting the following: - Identifying and documenting acquisition related activities to plan, develop and implement program strategies; preparation for milestone events; and documentation of these activities in program briefs and reports- Supporting the overall project lead and provide support to Integrated Product Teams, conferences, and meetings- Interfacing with other Air Force, Navy, Army, and other DoD Program Offices - Evaluating requirements to assess program and mission objectives and integrating these activities with other program and functional elements within the program office and outside organizations- Preparing and reviewing program documents, including acquisition plans, development and production schedules, and design studies- Identifying problem areas for further study and evaluation- Providing Program Managers and higher-level management with status and decision information on assigned programs/projects
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-GA-Warner Robins
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51105
Work Location US-GA-Robins AFB
Serco is seeking an Equipment Specialist to join the team and support our Air Force customer! Serco WBB supports the Positioning, Navigation, and Timing (PNT) Program Office (PNT PO) with ongoing modernization, development, and sustainment of a variety of GPS receivers and user equipment to meet existing DoD / civil mandates and DoD / national-level priorities.  In this position, you will be based at Warner Robins AFB and will providing logistics support to ensure the effective and efficient delivery of acquisition and logistics services in support of the customer’s mission. Responsibilities include: - Maintaining the accuracy, adequacy, modification, classification, review, and currency of the technical content of technical orders that support GPS equipment (engineering data, source data, schematic diagrams, flow diagrams, commercial technical manuals)- Cataloging actions for new and existing systems- Participating in provisioning conferences and assigning maintenance factors to items- Evaluating deficiency reports, tear down reports, engineering recommendations, and maintenance failure data, and corrective actions required to maintain effective utilization and reliability of equipment- Preparing time compliance technical orders to correct problems or improve product by a hardware or software change- Initiating TCTO’s and Computer Program Identification Number (CPIN) requirements and develops implementation plans and schedules updates- Participating in depot IV&V, time studies, depot meeting and other depot activities to support PM and Engineering communities as necessary 
Category
Logistics
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-GA-Warner Robins
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51566
Work Location US-AL-Huntsville
Serco is seeking a Software Assurance (SwA) Lead to join the team in Huntsville, AL to support our Missile Defense Agency (MDA) customer! The position operates at the RedStone Arsenal supporting the Missile Defense Agency’s Cybersecurity Compliance and Risk Management program.  The mission of the Missile Defense Agency (MDA) is to develop and deploy a layered Missile Defense System to defend the United States, its deployed forces, allies, and friends from missile attacks in all phases of flight. In this role, the Software Assurance (SwA) Lead will: - Guide a team of SwA Analysts providing assessments during independent verification and validation supporting system authorization and software approvals - Provide SwA analysts with guidance and assistance during assessments- Review Application Security using the DISA Application Security and Development STIG- Manage the team’s work tasks and schedules- Perform quality control on SwA assessment reports- Coordinate with other team leads to consolidate SwA findings into a system level risk assessment  
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position
ID 51696
Work Location US-AE-Agadez
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Enhance product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory. - Create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. - May lead and direct the work of others. - Provide support to perform Global Logistics and Support Services for the US ARMY Sustainment Command and subordinates in the execution of their mission including support for the LOGCAP IV and LOGCAP V contracts.
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
NE-Agadez
Telework
No - Teleworking not available for this position
ID 51677
Work Location US-VA-Herndon
As Serco’s Government Compliance Analyst, you will be part of a team responsible for facilitating business with the US Government by supporting the company’s compliance with government financial regulations.  This includes regular interface with a broad team of finance network at all levels within the company.  This position will support government audits of the incurred costs submission, disclosure statement, business systems, and other similar areas. Conducting queries and analysis to support multiple areas. This position will report into a lead or senior manager as needed. Collaborative team environment of 2-3. The team will grow as Serco continues to grow. In this role, you will:- Support DCAA audits of the annual Incurred Cost Submission, Disclosure Statements, Cost Impacts, Financial Capability Reviews, Business Systems & Other compliance areas.- Responsible for assisting with the preparation of the annual incurred cost submission.- Performs unallowable cost scrubs to identify transactions that should be excluded from the Corporate Incurred Cost Submission.- Performs Assurance Reviews related to DFARS Business Systems and other financial areas.- Monitors changes to FAR/DFAR/CAS & Other pertinent regulations.- Support periodic reviews of Disclosure Statements to ensure adequacy and compliance, along with making revisions.- Special Projects as needed.- Excellent communication skills.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51498
Work Location US-TN-Millington
Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.   As a Customer Service Representative, you will support offices within Navy Personnel Command (NPC) PERS-3 located in Millington, TN. You will be responsible for maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies within Navy Personnel Command (NPC) PERS-3 by monitoring and assisting all Navy commands in the correct and accurate recording of all Personnel Operation Tempo (PERSTEMPO).  In this role, you will:- Provide Help Desk services that assist Navy Commands in obtaining and using reports withing the PERSTEMPO report-viewing center - Conduct user training as required - Support the management of the All-Navy PERSTEMPO report that identifies individual accounts and units with expired events  
Category
Customer Service
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 51726
Work Location US-ID-Idaho Falls
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Idaho Falls, ID! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assigned.  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $31.06 per hour.
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-ID-Idaho Falls
Telework
No - Teleworking not available for this position
ID 51727
Work Location US-CO-Grand Junction
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Grand Junction, CO! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations- Other duties as assignedIn compliance with Colorado's Equal Pay for Equal Work Act, the rate of pay for this position is $ 31.06 per hour; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.  If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CO-Grand Junction
Telework
No - Teleworking not available for this position
ID 51713
Work Location US-WA-Fort Lewis
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans, while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  In this full-time Senior Facilitator role, you will:- Guide the transitioning Military Servicemembers in identifying goals, while also assisting them with recognizing any employment or education gaps.- Conduct large group instruction and provide individual counseling on the job search process.- Mentor and assist in the training of part-time Employment Facilitators new to the program to include a 90 day post-hire review.- Provide transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.- Facilitate job search and process workshops with curriculum and activities created specifically for Spouses, Veterans, and Wounded Warriors.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Joint Base Lewis-McChord
Telework
No - Teleworking not available for this position
ID 51662
Work Location US-VA-Norfolk
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and providing individual counseling on the job search process. Senior Employment Navigators would be expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. Senior Employment Navigators would also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers based on the Servicemember and/or spouse’s needs. Some travel may be required.  In this role, you will:- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans. - Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources. - Assist with job matching of vacancy postings, with TSM’s skills and work requirements.- Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.- Possess extensive knowledge of the current labor market information.- Provide resume and cover letter advice.
Category
Counseling/Support/Outreach
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Fort Eustis
Telework
No - Teleworking not available for this position
ID 48645
Work Location CA-ON-Kirkland Lake
 SERCO is offering a $500 dollar sign-on bonus for this position! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support. Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kirkland Lake
Telework
No - Teleworking not available for this position
ID 50588
Work Location US-VA-Alexandria
If you love engaging with high profile and challenging financial projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! The Senior Financial Analyst will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense at the Pentagon and Mark Center offices in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation! Serco has engineering and program management contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (USD (R&E)). Our subject matter experts shape program engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; Joint requirements development; and inform acquisition milestones and modernization investment decisions. You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions, recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.In the Senior Financial Analyst role, you will:- Support DoD Planning, Programming, Budgeting, and Execution (PPBE) activities that include the development of the Program Objective Memorandum (POM) for assigned projects as well as Program and Budget Reviews (PBR) - Create and process funding documents; and monitor and report the financial execution- Articulate the impacts of funding change on programs for senior leaders and decision makers Develop briefings and justifications for Unfunded Requirements (UFRs)
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-VA-Alexandria
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51710
Work Location US-KS-Kansas City
If you love high profile and challenging projects supporting environmental work - Serco has a great opportunity for you.  This entry level Environmental Associate Chemist position involves laboratory testing and support for environmental sample matrices including but not limited to air, water, sludge, and soil. This position is located in our Environmental Laboratory in Kansas City. The Environmental Associate Chemist will assist with the performance of established air and chemical analyses, instrument calibrations and maintenance, handling field and laboratory equipment, and supply inventory. We will provide the ideal candidate with on-the-job training and offer a collaborative environment with opportunities for learning and expanding knowledge and skills.  In this role, you will:- Provide support to the inorganic extractions, metals preparation, and wet chemistry labs as well as the air laboratory.- Be responsible for supporting the analytical laboratory by cleaning glassware, checking inventory, analyzing samples, validating data, and supporting sample and waste consolidation and disposal. 
Category
Other
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-KS-Kansas City
Telework
No - Teleworking not available for this position
ID 51666
Work Location US-GA-Athens
Serco is currently seeking an Environmental Laboratory Technician. This is an exciting opportunity that involves laboratory, warehouse and field support for environmental sample matrices, air, water, and soil. The Technician I will assist with the performance of established field and laboratory chemical analyses, perform instrument calibrations and maintenance, and warehouse support.Serco supports the Environmental Protection Agency (EPA) where every day is Earth Day. Our skilled scientists collaborate with EPA staff at their state-of-the-art Laboratory and Applied Science Division in Athens GA. Here you’ll be part of the Environmental Service Assistance Team (ESAT) helping the EPA achieve their mission to protect human health and the environment. Serco offers a collaborative environment with opportunities for learning and expanding knowledge and skills.In this role, you will:- Assist with metals digestion and organic extractions utilizing EPA methods.- Maintain, troubleshoot, and calibrate field instruments.- Prepare reagents and samples to be used in performing field assays.- Demonstrate proper cleaning techniques for work area, instrumentation, and equipment.- Support general laboratory operations and functions, including monitoring and requesting supplies and materials to maintain lab and warehouse inventory.- Track inventory of supplies and reagents to ensure no interruption of work flow.- Drive Government vehicles.- Assist with Field Investigations.- Trend and monitor key performance metrics.  - Operate other instrumentation as trained.
Category
Technician
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-GA-Athens
Telework
No - Teleworking not available for this position
ID 51718
Work Location US-OK-Lawton
If you love general maintenance and repair - Serco has a great opportunity for you!  Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The General Maintenance Worker performs general maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work. The work involves a variety of the following duties:- Replacing electrical receptacles, wires, switches, fixtures, and motors- Repairing or replacing sinks, water coolers, and toilets painting structures and equipment- Using plaster or compound to patch minor holes and cracks in walls and ceilings- Repairing or replacing concrete floors, steps, and sidewalks- Replacing damaged paneling and floor tiles- Hanging doors and installing door locks, replacing broken window panes, and performing general maintenance on equipment and machinery, and other duties as assigned
Category
Facilities/Security
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-OK-Lawton
Telework
No - Teleworking not available for this position
ID 51715
Work Location US-VA-N/A
Serco Inc is looking for a Financial Analyst Junior Level to join our team. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk for large IDIQ Contract vehicle. The Project Control Analyst is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance. Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women’, and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact.  You will be responsible for oversight of all aspects of operational finance for their supported programs.  This position positively affects company performance and ensures the team consistently and accurately meets internal and external deliverables. To be successful in this role, you will have:   - Responsible for providing financial support to Program Managers in the preparation and analysis of complex project financial data, monthly rolling P&L forecast, and other complex contract, project or business related task.- Responsible for timeliness, completeness, and accuracy of monthly P&L forecast- Support the monthly business rhythms of both the program and finance organizations, including participating in and supporting meetings and program reviews.- Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets/EACs and schedules.- Support accounts receivable as required during the billing processing. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner.- Prepare subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the project´s cost/commitment is accurately captured and reported internally and externally.- Analyze profit risks and opportunities and advise management on the optimal path forward.- Knowledge of general and corporate business practices, government contracting regulations and principles, and accounting and finance principles. Must be versed in various contract vehicles, i.e., CPAF, CPFF, LOE, FPLOE, FFP, T&M, IDIQs, etc. Preferred knowledge of FAR/DFAR, DCAA compliance and audits.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51711
Work Location US-CO-Peterson AFB
Senior Systems Administrator - Colorado Springs, CO Serco has been trusted to deliver critical support services and operate sensitive facilities by military organizations in the US and around the world. We have deep expertise in delivering defense services. At Serco, we recognize that it takes a diverse workforce with unique talents and perspectives to help address and resolve the challenges our customers face. We invite you to explore the career options available at Serco and to consider becoming a part of our dynamic team. Serco is looking for a Sr. Systems Administrator in Colorado Springs, CO to provide Functional System Administrator (FSA) Operations and Maintenance (O&M) services for all United States Space Force (USSF) Enterprise Information Services (EIS) environments.   In this role, you will:- Maintains the EIS server environments to provide required availability. - Applies approved and tested patches to the EIS environments. - Reviews error logs on all servers daily. - Performs daily system and serviceability tests. - Performs database maintenance as needed. - Monitors system performance as well as Structured Query Language (SQL) operations and performance. - Brings SQL servers into and out of service in clustered environments andfront-end servers in and out of load balance as needed. - Repairs/rebuilds SharePoint servers as needed. - Submits and coordinates all system-level change requests; and remediates Classified Spills on the SharePoint systems. - Tests patches and changes in the EIS USSF Laboratory/Data Center prior to application on the live systems. - Applies patches and changes to the SharePoint environments as needed.  Provides SharePoint Notification Banners with USSF EIS information as needed; provides technical updates and issues e-mail notifications to the USSF EIS users. - Supports the Tier 2 Service Desk during system-level outages/service interruptions.
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Peterson AFB
Telework
No - Teleworking not available for this position
ID 51670
Work Location US-AL-Montgomery
Serco-NA is actively seeking a motivated individual to provide supervisory Help Desk support to end users on a variety of issues, be familiar with help desk concepts, practices, and procedures. In this role, you will work with our dynamic NexGen team to support help desk activities for the Air Force end users. You will play a critical role in ensuring the Civil Engineering community has excellent customer support for the TRIRIGA application across more than 180 bases worldwide. This position is contingent upon your ability to maintain/transfer your Secret clearance  In this role, you will:- Identifies, researches, and resolves technical problems.- Ability to work effectively as part of a large team and independently.- Responds to telephone calls, emails and personnel requests for technical support.- Documents, tracks, and monitors the problem to ensure a timely resolution. - Relies on experience and judgment to plan and accomplish goals. - May lead and direct the work of others.- Proficient in preparing, selecting, organizing, and presenting information concisely.- Excellent interpersonal and administrative skills to meet needs of the program office.- Strong communication skills (verbal and written) to deal effectively, comfortably, and confidently with people at all levels of responsibilities, authority, and rank.- Ability to facilitate and coordinate efforts with key government and non-government stakeholders.- Ability to work with minimal supervision.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Montgomery
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51712
Work Location US-VA-N/A
Looking for a Full Stack Developer (React) - **100% Remote position** opportunity at a place you can make a difference every day? Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our airmen by discovering your new role supporting this critical mission. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our soldiers.Serco supports the US Air Force as a sub for their DMAPS TAA - PowerBuilder Migration contract which is looking for a Full Stack Java Developer to participate in the full Agile application development life cycle for new development design and testing of Java Web Applications, using Java Spring Boot, RESTful API, PostgreSQL, Apache Camel, Kafka, Angular, Hibernate, PostgreSQL, etc. You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the US Air Force Program as providing top quality services in support of the customers.  In this role, you will:- Work collaboratively as a full stack developer on Agile teams and can complete user stories and develop usable code independently with minimal oversight and guidance.- Develop and manage development tasks in a fully automated CI/CD pipeline using tools such as Jenkins and Puppet.- Perform development using Agile Scrum.- Contribute to an atmosphere of cross-functional teamwork within the organization; contributes to acceptance/functional testing duties and part of incremental feature development.- Adhere to, promotes, and maintain development standards and best practices, participates in regular code reviews.- Assist development/test teams in activities with acceptance testing, load testing, troubleshooting, and performance tuning as required.- Communicate committed stories for the upcoming sprint to backlog owners and stakeholders. ** Position is 100% remote & contingent on Prime Contractor approval **
Category
Information Technology
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 51719
Work Location US-CA-San Diego
Travel Coordinator - San Diego, CA Serco is looking for a highly motivated, self-starter and detail orientated Travel Coordinator to join our dynamic travel team in our Kearny Mesa (San Diego) office.  In this role, you will:- Arrange travel, flights, hotels and rental vehicles thru a travel agency; per travelers request(s) and expensing all travel reimbursement claims on travelers’ behalf.  - Support travelling employees with completion of International Travel Requests (ITR) using Serco intranet, OurWorld-NA.- Relies on instructions, manager approvals and follows pre-established Serco and government guidelines to perform the functions of the job.- Accounts expense reporting, and adjusting Microsoft excel journal entries.- Assist with the preparation of various account balances analyzes, invoices and reports. - Support travel admin team expensing and reconciling corporate credit card used for airfare, lodging, and rental cars.- Relies on instruction
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-CA-San Diego
Telework
No - Teleworking not available for this position
ID 51720
Work Location US-VA-Herndon
Program/Project Manager If you love high profile and challenging projects supporting the USAF Medical Readiness Agency- Serco has a great opportunity for you!   This Program/Project Manager will be leading a dynamic team, providing professional and administrative support services to AFMRA HQ and Medical Treatment Facilities throughout the AF.   Bring your expertise and collaborative skills to make positive impact for our military health and wellness for our Air Force Personnel. The US Air Force Medical Readiness Agency (AFMRA) is laser focused on operational medical readiness and provides a more ready fighting force. The organization oversees medical readiness programs, expeditionary medical capabilities, and readiness-related Air Force mission support requirements. It also assists the AF Surgeon General in developing the policies to support Air Force major commands and base-level unit missions worldwide. As the Program/Project Manager you will be leading a dynamic team that works closely with AFMRA leadership and Air Force Medical Treatment Facilities teams to deliver top notch leadership to the USAF medical community throughout the Continental United States, Alaska, Hawaii, Guam and Puerto Rico. In this role, you will be providing day-to-day operational support in a high operational tempo environment; be the Subject Matter Expert for task management supporting over 400 active duty and civilians personnel; prioritize and manage task assignment to your team; facilitate shaping strategic messaging for the AFMRA organization; and manage contract performance.
Category
Health/Medical
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51702
Work Location US-MA-Ludlow
Industrial Painter / Engineering Technician – Ludlow, MA Serco is seeking an experienced Industrial Painter / Engineering Technician to work at our Ludlow, MA location.  In this dual role, you will work both on the engineering and painting sides at various times of varying projects. Serco provides satellite communications (SATCOM), radar modernization, operations and maintenance, and sustainment services that enable customers to extend the lives of existing systems and achieve phased upgrades with new technology to enhance operational capability. Serco specializes in areas including obsolescence engineering, systems engineering services, test equipment design and build, and field engineering services, and maintains a near-field and compact antenna test range at Ludlow. In this role, you will:- Support department lead through following instruction and completing tasks.- Coordinate with shop supervisor and other personnel for the purpose of completing projects on time, safely and efficiently.- Assist others as may be required for the purpose of supporting them in the completion of their work activities.- Follow specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.  - Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data. - Extract and compile a variety of engineering data from field notes, manuals, lab reports, etc.; - Process data, identifying errors or inconsistencies; selects methods of data presentation. - Assist in design modification by compiling data related to design, specifications, and materials which are pertinent to specific items of equipment or component parts.- Read and understand technical documents such as paint mixing procedures and maintain sprayer equipment as required.- Clean spraying equipment with solvent or other recommended cleaning solutions daily.- Maintain the paint mix room while following the company policies.- Maintain proper respirator care and operation- Perform other related duties to support production throughout the shop.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-MA-Ludlow
Telework
No - Teleworking not available for this position
ID 49960
Work Location US-DC-Washington
Junior Navy Military Analyst If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  This program management position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual with submarine expertise to provide programmatic support to one our NAVSEA customers located in Washington, D.C. In this role, you will:- Be the primary customer contact for all activities, regularly meeting with and updating the customer on project status.- Lead program review sessions with customer to discuss cost, schedule, and technical performance. - Provide acquisition management planning and execution support- Be the single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.- Provide financial and management support to assist in budget development for the contract- Additional responsibilities for the Management Analyst include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performing additional duties and responsibilities as assigned. 
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 51644
Work Location US-CA-San Diego
Serco is looking for a Scheduling Analyst III who is organized, and experienced in analyzing and evaluating shipbuilding, or ship design project schedules and provides program and project managers information to be used in planning, monitoring, and resource allocation. In this role, you will:- Develop plans, including budgets and schedules to meet contractual/project requirements.- Assists with and provides input to the design, development and maintenance of detailed schedules for implementation, developmental and operational systems. - Provides advanced analytical support to operational team. - May serve as a technical/scientific resource on project, updating project management models and forecasts, and developing detailed schedules. Assists in keeping schedule current using automated tools. - Modifies schedule as appropriate and maintains status on linkages and dependencies with related projects. - Relies on limited experience and judgment to plan and accomplish goals.
Category
Project/Program Management
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-CA-San Diego
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position

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