Serco Inc.

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ID 47685
Work Location US-IL-Rock Island
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a Secret clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide Operations and plans support for Global Logistics Operations and support areas. - Assist with requirements development and refinement, technical reviews of requirements packets, preparation of technical support for negotiation documents, and level of effort requirement's development.- Assist managing Regional and Worldwide Plans- Collaborate with Army Service Component Commanders (ASCC), Geographic Combatant Commanders (GCC), and Army Field Support Brigade (AFSB)- Assist with coordinating the Annual LOGCAP Worldwide Requirements Conference IAW Department of the Army Directive 2016-14 (Army Conference Policy)- Provide ASC Command Operations Information Center (COIC) or Logistics Cell coverage.- Consolidate input from multiple sources and prepare current operation updates.- Review and perform gap analysis for operation plans (OPLAN) and concept plans. (CONPLAN)- Update and maintain operations and plans files in SharePoint- Research and respond to inquiries- Assist drafting meeting minutes for Award Fee Evaluation Boards (AFEB)
Category
Logistics
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 47683
Work Location US-IL-Rock Island
Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army.  This position is contingent upon your ability to maintain/transfer a NACI clearance.This position is contingent upon customer requirements and/or their approval. In this role, you will:- Provide quantitative and qualitative analytical capabilities in advanced methodological approaches, and advanced business process optimization across the Doctrine, Organization, Training, Materiel, Leadership, Education, Personnel, Facilities and Policy (DOTMLPF-P) spectrum and beyond. - Effectively identify complex challenges and opportunities within Army Sustainment Command (ASC) systems.- Development of comprehensive solutions and incorporating these capability solutions into ASC’s software and workflows
Category
Logistics
Position Type
Full-Time
Security Clearance
NACI
Recruiting Location : Location
US-IL-Rock Island
Telework
No - Teleworking not available for this position
ID 39751
Work Location CA-ON-Lindsay
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES – Driver Examination Services. We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.Purpose of the Job:- Assist with directing front-line employees on daily/weekly activities in the DTC (DriveTest Centre), to meet section service delivery objectives.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System etc.- Support the other Supervisors and DTC team to achieve targets and meet the Project Agreement expectations including KPI’s.Primary Duties and Responsibilities:Management and Supervision:- Support the leadership of a DriveTest Centre team including all Customer Service and Driver Examiner activities.- Coordinate workflow within DriveTest Centre, including distribution of work, dissemination of information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems.- Reviewing work performance and delivering performance data to employees, motivating staff to work more effectively, determining training needs to improve performance, initiating strategies to correct performance.- Regularly monitor the accuracy, completeness and timeliness of customer service and Driver Examiner activities within area of responsibility.- Ensure accurate compliance with all Business Management System (BMS) processes and procedures.- Assist Centre Supervisor with various administrative tasks such as facility check lists, scheduling, stock inventory and ordering, handbook reconciliation, etc. as required.- Respond and Address customer concerns and issues in a professional and diplomatic manner within specified timelines.- Perform duties of Customer Service Agent and/or Driver Examiner as required.Competencies and Skills:- Leadership – 1 to 2 years of experience in a supervisory, acting supervisor or equivalent team leadership role. - Oral communication: ability to express oneself clearly in conversations and interactions with others.- Written communication: ability to express oneself clearly in business writing.- Fostering teamwork - The ability to (and desire) to work cooperatively with others, while providing leadership and guidance to ensure the success of all team participants.- Maximizing performance - The ability to assist with establishing performance/development goals, coaching performance, providing training, and evaluating performance.- Customer Service Focus - The ability to listen to and understand the customer. This includes anticipating customer needs and giving high priority to customer satisfaction.- Thoroughness- The ability to ensure that one's own work and other's work are complete and accurate. Proven track record of high performance and creating a positive and productive work environment in previous roles.- Managing work - The ability to identify priorities, manage time, effectively plan, and establish organized procedures to accomplish goals efficiently and effectively.- Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.- Personal credibility - To be perceived as responsible, reliable, and trustworthy. Health & Safety:- Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre.- Ensures employees are following the H&S rules and regulations.- Assists with the scheduling and chairing of staff meetings to provide updates on the company’s overall health, safety, and environmental strategy, introduces new or revised policies and procedures and encourages staff participation in the development of improvements.   This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Check.
Category
Customer Service
Position Type
Temporary/Term Full-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Lindsay
Telework
No - Teleworking not available for this position
ID 46612
Work Location CA-NL-Goose Bay
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location.  Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce. In this role You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada’s Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence. Operate manual or semi-automatic welding equipment to fuse metal segments using processes such as gas tungsten arc (GTAW), gas metal arc (GMAW), flux-cored arc (FAW), plasma arc (PAW), shielded metal arc (SMAW), resistance welding. Primary Duties and Responsibilities:- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics.- Review work orders and discuss with supervisor.- Read diagrams and schematic drawings to determine work procedures.- Operate manual or semi-automatic flame cutting equipment.- Operate brazing and soldering equipment.- Operate metal shaping machines.- Assist in life cycle management pertaining to problematic or old equipment that may be unnecessarily using resources and maintenance dollars.- Assist shop supervisor/ co-workers with estimates for repairs and/or installations.- Operate machinery and tools to fabricate parts required during maintenance or set-up of machinery.- Often required to assist other trades and/or Sections in performance of their duties.- Required to periodically work in adverse weather conditions.- Required to climb scaffolding/ladders. Work at heights of up to 120 ft.- Train apprentices up to Journeyperson standard and endorse appropriate documentation.- May be required to work off site and at remote locations.- Ensure all assigned deliverables and other reports are completed accurately and on time.- Visibly demonstrate Serco Values and work practices while completing duties.- Other related duties relevant to this position as may be required.- Management System, PDR’s, etc.37.5 hours per week  / hourly rate 37.91 
Category
Technician
Position Type
Full-Time
Security Clearance
Reliability Status
Recruiting Location : Location
CA-NL-Goose Bay
Telework
No - Teleworking not available for this position
ID 47657
Work Location US-MA-Boston
If you love important, meaningful, and challenging projects and supporting the US Navy –Serco has a great opportunity for you!  Serco supports the Navy as prime for the Amphibious Assault Connectors Program. Located in the heart of the Boston’s Seaport District, the Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft, Air Cushion (LCAC), the planning and maintenance of the new Ship to Shore Connector (SSC) and the configuration and engineering management of the new Landing Craft, Utility (LCU) 1700. In this role, you serve as the primary Integrated Database Environment (IDE) Administrator, IDE Librarian, and IDE Trainer in the Boston Planning Yard.  This is a Part-Time position.  In this role you will:- Directly support the Planning Yard Manager on updating and maintaining the IDE database and ensuring that all users have the necessary access and training. Oversee the update of IDE and other pertinent technical manual databases and reports (booklist, open items database, LARs, LAR Report, TMDERs, TDMIS, SSC SDI (Ships Drawing Index).- Serve as the IDE Librarian, ensuring all craft libraries are updated and maintained.- Updates access to LCAC Planning library for LCAC users.- Provide direction and technical guidance to IDE users to meet schedule and contract requirements- Perform additional duties as assigned.
Category
Administrative/Clerical
Position Type
On-Call
Security Clearance
Secret
Recruiting Location : Location
US-MA-Boston
Telework
No - Teleworking not available for this position
ID 47669
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you!  You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. If you are accepted for this position, you will prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing, and user documentation. You will write and edit technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. You will create code documentation for software; produce implementation guides and end-user guides for capabilities; provide field, data definition, and data flow documentation and format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources. In this role, you will:- Assist in preparing and maintaining operations documentation, user guides and manuals andtechnical publications- Understand basic concepts (to include basic grammar concepts), responsible for writingtechnical copy for various types of documents- Gather technical information, prepares written text- Maintain a current internal documentation library- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.- Prepare and maintain operations documentation, user guides and manuals and technicalpublications- Work with developers to produce quality documentation and training materials- Work on all phases of documentation- Understand basic concepts and write technical copy for various types of documents for aprogram/project of similar complexity- Prepare reports, responses, and briefings targeted to a wide range of audiences- Coordinate layout and design of documents- Research highly technical subject matter, organizes information from multiples sources, andexpress technical information in written form that is comprehensible to a wide audience ofreaders- Under general direction, write technical copy for various types of documents for aprogram/project of similar complexity- Apply concepts for technical writing based on engineering drawings, technical informationfrom engineering documentation, consultations with engineers and subject matter experts,and other available sources- Produce defense acquisition documentation, user manuals, training manuals, and otherdocumentation utilized by the end-user community of DoD electronic equipment andsystems- Interpret engineering and maintenance drawings, operational procedures to understand andblend large quantities of computer related information- Produce technical documentation for Cryptologic programs or projects developing analytictradecraft methodologies- Apply technical manual standard NSA DS-89 to work product.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 47632
Work Location US-VA-N/A
Exciting Remote Instructional Designer II opportunity at Serco! We are seeking a Instructional Designer II to support our Defense Acquisitions University (DAU) program. As a Instructional Designer II, you will support the design, development, delivery and deployment of relevant, high-quality learning assets and course content. Course content will be developed for delivery through eLearning, Instructor-Led (ILT), or Virtual Instructor-Led (VILT) modes.  In this role you will:- Assess training needs to develop training strategies and plans Perform needs and gap analyses for learning asset solutions- Participate in the design, development, and delivery of learning assets based on learning objectives addressing necessary skill or performance attainment- Create, select, edit, arrange and deliver content for inclusion in DAU Learning Assets.- Collaborate with DAU subject matter experts as required- Create and deliver formative and summative assessments including criterion-referenced exam questions and performance-based rubrics- Understand all modalities of interactive multimedia learning assets to include interactivity levels, learner engagement, adult leaning theory and the ADDIE model- Work in a team environment with other learning professionals
Category
Training
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47661
Work Location US-AP-APO
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office;- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
KR-Gyeonggi-Pyeongtaek
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47451
Work Location US-VA-Chesapeake
Serco-NA is actively seeking a motivated Marine Shipfitter-Advanced Level to support Serco-NA within the Continental United States and Worldwide. In this role, you will work with our dynamic team installing cabling, equipment, and Systems Integration. The MarinePipefitter-Advanced Level joins, fabricates, and repairs metal and other weldable material by applying appropriate pipefitting techniques.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. In this role you will:- Uses a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc- Locate and mark reference lines, such as center, buttock, and frames lines- Positions parts in hull of ship assisted by rigger- Aligns parts in relation to each other, using jacks, turnbuckles, clips, wedges, and mauls.- Mark location on holes to be drilled and installs temporary fasteners to hold part in place for welding or riveting- Install packing, gasket, liners, and structural accessories and members, such as door, hatches, brackets, and clips- -Prepare molds and template for fabrication of nonstandard parts- Tack weld clips and brackets in place prior to permanent welding- Roll, bend flange, cut, and shape plates, beams, and other heavy metal parts, using shop machinery, such as plates rolls, presses, bending brakes, and joggle machines- Lead and direct the work of others- May need to preform cost estimates from blueprints and provide production updates using Microsoft Office.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 47450
Work Location US-VA-Chesapeake
Serco-NA is actively seeking a motivated MarinePipefitter-Senior Level to support Serco-NA within the Continental United States and Worldwide. In this role, you will work with our dynamic team installing cabling, equipment, and Systems Integration. The MarinePipefitter-Senior Level joins, fabricates, and repairs metal and other weldable material by applying appropriate pipefitting techniques.  You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military. In this role, you will: - Fit various pipe and components together according to layouts, blueprints or work specifications, using brazing and a variety of arc and gas welding equipment.- Have general knowledge of NAVSEA Standards Items, MIL-STD-777, 4E Specification, NAVSEA Drawings & marine piping systems.- Follow oral and written instructions with minimal supervision while working onboard U.S. Naval Ships and military installations.- Work in areas with drafts, noise, and temperature variation with high heat spaces.- Lift up to 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position. - Provide attention to detail and safety which is critical.
Category
Navy
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Chesapeake
Telework
No - Teleworking not available for this position
ID 47646
Work Location US-DC-Washington
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you! Serco is seeking a Military Analyst for a NAVSEA program to assist in developing and maintaining Microsoft Office based products to manage data related to surface ship modernization operations and modernization data metrics. You will be a part of a nice size team that works closely with our Customer and other Serco teams to deliver quality systems. Bernerd Zwahlen has led this team for more than 5 years; he possesses 20 years of experience supporting shipyard modernization; and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. The Management Analyst performs assignments in the area of navy ship modernization, including data collection, compilation, and analysis. Anticipates future requirements.  Assists in evaluating plans for various projects or program activities to meet requirements.      In this role, you will:- Conduct analytical studies of navy ship repair and modernization operations and use a rational basis for decision making or resource allocation.- Assist senior analysts in providing strategic solutions to government customer, based on analysis of data provided.- Under supervision of the government customer, track metrics on the quality of programs and documents. - Operate in multinational, interagency, joint, and service unique environments.- Apply operational background, as well as academic understanding of analytic theory and principles to assist in solving current and/or future mission needs or to correct problem areas.- Assist in preparing or coordinating the preparation of Microsoft Office based products as required.- Participate in working groups, program development forums, analytical activities, readiness exercises, training, education, and other forums as required to accomplish contract requirements.- Perform additional duties and responsibilities as assigned.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47578
Work Location US-CO-Peterson AFB
Senior Systems Administrator - Colorado Springs, CO Serco has been trusted to deliver critical support services and operate sensitive facilities by military organizations in the US and around the world. We have deep expertise in delivering defense services. At Serco, we recognize that it takes a diverse workforce with unique talents and perspectives to help address and resolve the challenges our customers face. We invite you to explore the career options available at Serco and to consider becoming a part of our dynamic team. Serco is looking for a Sr. Systems Administrator in Colorado Springs, CO to provide Functional System Administrator (FSA) Operations and Maintenance (O&M) services for all United States Space Force (USSF) Enterprise Information Services (EIS) environments.   In this role, you will:- Maintains the EIS server environments to provide required availability. - Applies approved and tested patches to the EIS environments. - Reviews error logs on all servers daily. - Performs daily system and serviceability tests. - Performs database maintenance as needed. - Monitors system performance as well as Structured Query Language (SQL) operations and performance. - Brings SQL servers into and out of service in clustered environments andfront-end servers in and out of load balance as needed. - Repairs/rebuilds SharePoint servers as needed. - Submits and coordinates all system-level change requests; and remediates Classified Spills on the SharePoint systems. - Tests patches and changes in the EIS USSF Laboratory/Data Center prior to application on the live systems. - Applies patches and changes to the SharePoint environments as needed.  Provides SharePoint Notification Banners with USSF EIS information as needed; provides technical updates and issues e-mail notifications to the USSF EIS users. - Supports the Tier 2 Service Desk during system-level outages/service interruptions.
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI
Recruiting Location : Location
US-CO-Peterson AFB
Telework
No - Teleworking not available for this position
ID 47672
Work Location CA-ON-Clinton
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.                                                                   You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Customer Service Agents are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Customer Service Agents engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that deliver quality services.  Serco’s Regional Managers and individual Site Managers lead the team of Customer Service Agents, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.       In the CSA 1 role, you will have the opportunity to participate in multiple functional areas as needed: Security Guard Testing (SGT), Life License Qualification Program (LLQP), Verbal Proctor, Observation Car Driver, and Door Monitor.  In these various functional areas, you will:- Provide support to the License Qualification Program (LLQP) and Security Guard Testing (SGT) examination process.- Provide support to operations with monitoring of crowds at some office locations.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Assist in the smooth and efficient administration of examinations.                                                                                 
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Clinton
Telework
No - Teleworking not available for this position
ID 47668
Work Location US-VA-Manassas
MTST-Technical Instructor – Sonar - Manassas, VA If you seek a high profile and challenging position supporting US Navy Submarine Acoustics Systems program offices, Serco North America is seeking motivated individuals to join our Maritime Engineering, Technology, and Sustainment Business Unit located near the Washington Navy Yard in Washington, DC.  This position is predominately supported out of our Manassas, VA location. The Technical Instructor supports the Submarine Warfare Federated Tactical Systems (SWFTS) Program Office at Naval Sea Systems Command.   Bring your leadership, expertise, and collaborative skills to make an impact on the future of our Nation’s security and the safety of our sailors.In this role, you will:- Develop operational training for each new build of ARCI, promulgate curriculum to all submarine force training sites, and train Navy instructors.- Deliver A-RCI training to submarine crews in the classroom and aboard submarines.- Support development of A-School and Journeyman Sonar Pipeline training at Naval Submarine School.- Report directly to SLC Director of Modernization Training and advise him on A-RCI training.- Provide training on AN/WSQ-9 to submarine crews and Navy instructors.- Collaborate with Undersea Warfighting Development Center on tactical doctrine.- Provide recommendations to sonar system developers on the scope and content of embedded Sonar training products.- Support ARCI sonar system development at-sea and in the factory.- Provide Modernization Training scheduling information to Training Logistics Element Lead.- Evaluate and provide technical feedback on submarine training systems at locations such as NUWC, Newport and GD-MS Fair Lakes, VA.- Create training curriculum using Microsoft Office products. 
Category
Training
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Manassas
Telework
No - Teleworking not available for this position
ID 47157
Work Location US-TN-Millington
Serco supports the Navy Personnel Command (NPC) by recruiting the best quality men and women from the diverse population of our country.  Our team takes care of our Nation’s Sailors (Active, Reserve and Retired) by building and maintaining their Official Military Personnel Files (OMPF).  These files are critical to a Sailor’s promotions, benefits, and awards.  The Office Clerk I will support offices within Navy Personnel Command (NPC) PERS-3 by maintaining and providing complete and accurate personnel records and records-related information to authorized users throughout the Navy and other federal agencies. This position is responsible for complete and accurate document creation, filing, duplication, and routing, as assigned by the supervisor. Daily support includes scanning documents using high-speed scanners, flatbed scanners, and/or microfiche readers/scanners to include non-standard size documents such as photos, college transcripts, and/or microfiche in accordance with the SOP. This work involves handling proper handling of Personally Identifiable Information (PII). In this role, you will receive basic training and be a part of a team which:- Accepts correspondence from Fleet and support commands from around the country- Prepares, Validates and Verifies documents for completeness, accuracy and suitability.  Then scans them for entry into a Sailor’s OMPF- Follows strict guidelines in protecting the Sailor’s Personally Identifiable Information (PII)
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
Other
Recruiting Location : Location
US-TN-Millington
Telework
No - Teleworking not available for this position
ID 47671
Work Location US-KY-London
If you are detail-oriented, love problem solving and assisting others, and are looking to join a passionate team then Serco has a great opportunity for you! It only takes a few minutes to submit your application for immediate consideration. As a General Clerk II (Seasonal) in Mailroom Operations, you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals, and procedures at our London, KY location.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your Supervisor and peers to deliver exceptional customer service. In this role, you will:- Receive shipments and supplies.- Inspect for damage and check for correct quality and quantity. - Opens and distributes incoming mail and prepares mail-outs. - Posts information to agency records and modifies forms or records. - Receives, stores, and issues stock items. - Makes copies of documents for record; may handle continuous photocopying assignments.- Posts information to agency records and modifies forms or records.- Records and inputs information to internal database records.- Performs data entry and retrieval and performs arithmetical computations.- Receive coaching/feedback and implements/takes action to make changes as appropriate.- Participates in internal training through company Learning Management System and passing certification tests.- Adheres to service compliance requirements by completing training modules and passing annual re certifications.- Maintains required production and quality standards as outlined by contract.- Recognizes and assesses issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively works in a team environment.- Demonstrates flexibility and ability to adapt to changes.Available schedules:- Sunday, Monday, Wednesday, Thursday 8 AM - 6:30 PM- Monday, Tuesday, Friday, Saturday 8 AM - 6:30 PM.Military Veterans and spouses are encouraged to apply.Depending on hire date, seasonal employment typically ranges from three to six months in duration.Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-London
Telework
No - Teleworking not available for this position
ID 47645
Work Location US-CO-Schriever AFB
*WBB is now part of Serco Cybersecurity Risk Assessment (CRA) Engineers support the Missile Defense Agency (MDA) Security Control Assessors (SCA) within the Independent Verification and Validation (IV&V) team by performing comprehensive and thorough risk assessments for the MDA. The Risk Assessment process evaluates data from many sources to provide a holistic assessment that enables the Authorizing Official (AO) to make an authorization decision. This process takes vulnerabilities associated with non-compliant RMF controls and evaluates their risk to the mission and the agency to arrive at a residual risk. JOB DESCRIPTION AND RESPONSIBILITIES: - Perform risk assessments on packages submitted from the Information System Security Manager (ISSM) in Enterprise Mission Assurance Support Service (eMASS)- Perform risk assessment activities for evaluating System Security Plans (SSP), Interim Authorization To Test (IATTs), Authorization to Operate (ATO), and Authorization to Connect (ATC)- Execute and document risk assessments, including interacting directly with the SCAs and the ISSMs and their Cybersecurity support staff and supporting ATO signing sessions
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 47635
Work Location US-OK-Lawton
If you are detail-oriented, love problem solving and assisting others, and are looking to join a passionate team then Serco has a great opportunity for you! It only takes a few minutes to submit your application for immediate consideration. As a General Clerk II (Seasonal), you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals, and procedures at our Lawton, OK location.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act. The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your Supervisor and peers to deliver exceptional customer service. In this role, you will:- Post information to agency records and modify forms or records.- Record and input information to internal database records.- Conduct outbound telephone calls.- Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Demonstrate flexibility and ability to adapt to change.- Additional duties as assigned.Available schedules:- Sunday - Thursday - 7:45 AM-4:15 PM- Tuesday - Saturday - 7:45 AM-4:15 PM- Monday - Friday, 1:45 PM -  10:15 PM- Working weekends are mandatoryThis is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties once COVID restrictions are lifted.  All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees.  These procedures are required of all Serco employees. To qualify for this position as a temporary telecommuting employee you must meet the following requirements:- You must be able to commute to the Serco office in Lawton, OK and are able to work onsite once COVID restrictions are lifted.- You have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.- You have a private location in your home to conduct confidential phone conversations.- Your home workstation is within 25 ft of your modem/router so you can plug in a network cable into your existing internet connection for best connectivity. - You must have your own physical and reliable internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.Military Veterans and spouses are encouraged to apply.Depending on hire date, seasonal employment typically ranges from three to six months in duration.Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OK-Lawton
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47640
Work Location US-AR-Rogers
If you are detail-oriented, love problem solving and assisting others, and are looking to join a passionate team then Serco has a great opportunity for you! It only takes a few minutes to submit your application for immediate consideration. As a General Clerk II Bilingual (Seasonal), you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals, and procedures at our Rogers, AR location.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your Supervisor and peers to deliver exceptional customer service. In this role, you will:- Post information to agency records and modify forms or records.- Will communicate with consumers using your English and Spanish speaking skills.- Provide telephone support using the English and Spanish languages.- Record and input information to internal database records.- Conduct outbound telephone calls.- Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Demonstrate flexibility and ability to adapt to change.- Additional duties as assigned.Available schedules:- Sunday - Thursday - 7:45 AM-4:15 PM- Tuesday - Saturday - 7:45 AM-4:15 PM- Monday – Friday 1:45 PM – 10:15 PM- Working weekends are mandatoryThis is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties once COVID restrictions are lifted.  All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees.  These procedures are required of all Serco employees. To qualify for this position as a temporary telecommuting employee you must meet the following requirements:- You must be able to commute to the Serco office in Rogers, AR and are able to work onsite once COVID restrictions are lifted.- You have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.- You have a private location in your home to conduct confidential phone conversations.- Your home workstation is within 25 ft of your modem/router so you can plug in a network cable into your existing internet connection for best connectivity. - You must have your own physical and reliable internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.Military Veterans and spouses are encouraged to apply.Depending on hire date, seasonal employment typically ranges from three to six months in duration.Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.
Category
Administrative/Clerical
Position Type
Seasonal
Security Clearance
None
Recruiting Location : Location
US-AR-Rogers
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47639
Work Location US-KY-London
If you are detail-oriented, love problem solving and assisting others, and are looking to join a passionate team then Serco has a great opportunity for you! It only takes a few minutes to submit your application for immediate consideration. As a General Clerk II Bilingual (Seasonal), you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals, and procedures at our London, KY location.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your Supervisor and peers to deliver exceptional customer service. In this role, you will:- Post information to agency records and modify forms or records.- Will communicate with consumers using your English and Spanish speaking skills.- Provide telephone support using the English and Spanish languages.- Record and input information to internal database records.- Conduct outbound telephone calls.- Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Demonstrate flexibility and ability to adapt to change.- Additional duties as assigned.Available schedules:- Sunday - Thursday - 7:45 AM-4:15 PM- Tuesday - Saturday - 7:45 AM-4:15 PM- Monday – Friday 1:45 PM – 10:15 PM- Working weekends are mandatoryThis is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties once COVID restrictions are lifted.  All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees.  These procedures are required of all Serco employees. To qualify for this position as a temporary telecommuting employee you must meet the following requirements:- You must be able to commute to the Serco office in London, KY and are able to work onsite once COVID restrictions are lifted.- You have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.- You have a private location in your home to conduct confidential phone conversations.- Your home workstation is within 25 ft of your modem/router so you can plug in a network cable into your existing internet connection for best connectivity. - You must have your own physical and reliable internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.Military Veterans and spouses are encouraged to apply. Depending on hire date, seasonal employment typically ranges from three to six months in duration. Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability. 
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-London
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47638
Work Location US-OK-Lawton
If you are detail-oriented, love problem solving and assisting others, and are looking to join a passionate team then Serco has a great opportunity for you! It only takes a few minutes to submit your application for immediate consideration. As a General Clerk II Bilingual (Seasonal), you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals, and procedures at our Lawton, OK location.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your Supervisor and peers to deliver exceptional customer service. In this role, you will:- Post information to agency records and modify forms or records.- Will communicate with consumers using your English and Spanish speaking skills.- Provide telephone support using the English and Spanish languages.- Record and input information to internal database records.- Conduct outbound telephone calls.- Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Demonstrate flexibility and ability to adapt to change.- Additional duties as assigned.Available schedules:- Sunday - Thursday - 7:45 AM-4:15 PM- Tuesday - Saturday - 7:45 AM-4:15 PM- Monday – Friday 1:45 PM – 10:15 PM- Working weekends are mandatoryThis is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties once COVID restrictions are lifted.  All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees.  These procedures are required of all Serco employees. To qualify for this position as a temporary telecommuting employee you must meet the following requirements:- You must be able to commute to the Serco office in Lawton, OK and are able to work onsite once COVID restrictions are lifted.- You have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.- You have a private location in your home to conduct confidential phone conversations.- Your home workstation is within 25 ft of your modem/router so you can plug in a network cable into your existing internet connection for best connectivity. - You must have your own physical and reliable internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.Military Veterans and spouses are encouraged to apply.Depending on hire date, seasonal employment typically ranges from three to six months in duration.Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-OK-Lawton
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47637
Work Location US-AR-Rogers
If you are detail-oriented, love problem solving and assisting others, and are looking to join a passionate team then Serco has a great opportunity for you! It only takes a few minutes to submit your application for immediate consideration. As a General Clerk II (Seasonal), you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals, and procedures at our Rogers, AR location.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your Supervisor and peers to deliver exceptional customer service. In this role, you will:- Post information to agency records and modify forms or records.- Record and input information to internal database records.- Conduct outbound telephone calls.- Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Demonstrate flexibility and ability to adapt to change.- Additional duties as assigned.Available schedules:- Sunday - Thursday - 7:45 AM-4:15 PM- Tuesday - Saturday - 7:45 AM-4:15 PM- Monday - Friday, 1:45 PM -  10:15 PM- Working weekends are mandatoryThis is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties once COVID restrictions are lifted.  All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees.  These procedures are required of all Serco employees. To qualify for this position as a temporary telecommuting employee you must meet the following requirements:- You must be able to commute to the Serco office in Rogers, AR and are able to work onsite once COVID restrictions are lifted.- You have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.- You have a private location in your home to conduct confidential phone conversations.- Your home workstation is within 25 ft of your modem/router so you can plug in a network cable into your existing internet connection for best connectivity. - You must have your own physical and reliable internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.Military Veterans and spouses are encouraged to apply.Depending on hire date, seasonal employment typically ranges from three to six months in duration.Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.
Category
Administrative/Clerical
Position Type
Seasonal
Security Clearance
None
Recruiting Location : Location
US-AR-Rogers
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47636
Work Location US-KY-London
If you are detail-oriented, love problem solving and assisting others, and are looking to join a passionate team then Serco has a great opportunity for you! It only takes a few minutes to submit your application for immediate consideration. As a General Clerk II (Seasonal), you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals, and procedures at our London, KY location.  Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act.  The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public.  The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing.  The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace.  You will work closely with your Supervisor and peers to deliver exceptional customer service. In this role, you will:- Post information to agency records and modify forms or records.- Record and input information to internal database records.- Conduct outbound telephone calls.- Perform data entry and retrieval and perform arithmetical computations.- Receive coaching/feedback and implement/take action to make changes as appropriate.- Participate in internal training through company Learning Management System and passing certification tests.- Adhere to service compliance requirements by completing training modules and passing annual re-certifications.- Maintain required production and quality standards as outlined by contract.- Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.- Effectively work in a team environment.- Demonstrate flexibility and ability to adapt to change.- Additional duties as assigned.Available schedules:- Sunday - Thursday - 7:45 AM-4:15 PM- Tuesday - Saturday - 7:45 AM-4:15 PM- Monday - Friday, 1:45 PM -  10:15 PM- Working weekends are mandatoryThis is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties once COVID restrictions are lifted.  All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees.  These procedures are required of all Serco employees. To qualify for this position as a temporary telecommuting employee you must meet the following requirements:- You must be able to commute to the Serco office in London, KY and are able to work onsite once COVID restrictions are lifted.- You have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.- You have a private location in your home to conduct confidential phone conversations.- Your home workstation is within 25 ft of your modem/router so you can plug in a network cable into your existing internet connection for best connectivity. - You must have your own physical and reliable internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.Military Veterans and spouses are encouraged to apply.Depending on hire date, seasonal employment typically ranges from three to six months in duration.Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.
Category
Customer Service
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-KY-London
Telework
Yes - May Consider Full Time Teleworking for this position
ID 46816
Work Location CA-ON-Lindsay
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices. You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care. This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check. In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Lindsay
Telework
No - Teleworking not available for this position
ID 40556
Work Location US-CO-Peterson AFB
Engineering Technician III - Audio Visual (AV) Systems, Equipment and Cabling - Colorado Springs. COThe Engineering Technician III position will be supporting the buildup and modernization of facilities across Colorado Springs, CO. You will be a part of a team that works closely with the customer and other Serco teams to deliver quality systems. The Engineering Technician III works on a team supporting structured cabling installations. Performs assignments that are not completely standardized or prescribed. Selects or adapts standard procedures or equipment, using fully applicable precedents. The Engineering Technician III receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions. In this role, you will be working in clearance required facilities:•Contribute in all phases of the infrastructure installation or upgrade•Pulling and dressing of Category and Fiber Optic cabling•Installation of racks, cable conveyance, and all peripheral equipment•Rack and Stacking of equipment in racks•Termination of copper cable up to CAT6A and SM/MM Fiber single strand to MPO/MTP•Solving issues related to cables and networks•Testing and recording of all cables
Category
Technician
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-CO-Colorado Springs
Telework
No - Teleworking not available for this position
ID 39603
Work Location US-OH-Fairborn
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-OH-Wright-Patterson AFB
Telework
No - Teleworking not available for this position
ID 39356
Work Location US-KS-Fort Leavenworth
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process. 
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-KS-Fort Leavenworth
Telework
No - Teleworking not available for this position
ID 47644
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer on a long-term contract which supports the customer’s contract, financial and program management business efforts in support of national defense.  Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance.  You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success!In this role, you will have experience supporting Strategic System Engineering Initiatives to include:- HPC Architecture: Requirements work, system design, and architecture; Architecture documentation, to-be plan planning, transition planning- Technical Configuration Mgmt: Technology Roadmap planning- Overarching H/W Requirements: Technical CONOPS, use cases, and pilot plan development- Familiarity with IC Cloud Computing to include:- Familiarity with the mission platform, the broad range of Capabilities products and services, and the functionality of the IC Cloud.- Experience with researching, developing and documenting best practices related to migration and transformation of existing products to new IT hosting technologies.- Experience with guiding and managing the risks associated with these migrations.- Experience with researching and provide guidance related to the NSA IT security requirements.- Experience developing briefings on technical topics relating to the migration process.- Experience with DoD 500 Phase A activities (requirements gathering, analysis of alternatives, DoDAF, cost estimation, scheduling, etc).
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 47642
Work Location US-MD-Columbia
If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.  This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.This position is contingent upon customer requirements and/or their approval.In this role, you will:- Support IC Cloud activities to include external engagements, working groups, periodic technical reviews, and actions; and internal Govt system engineering actions, working groups, and activities- Coordinate with Capabilities and Architecture team and technical leaders across the organization initiatives to include architecture modernization, security enhancements, and incorporation of new requirements.- Facilitate engineering efforts to add system instrumentation across IC GovCloud to support enhanced metrics, mission impact insight, and Fee-for Service initiatives.- Coordinate with IC Gov Cloud Program Managers, Outreach teams, and other stakeholders, internal and external, to support programmatic activities and reviews, strategic planning activities, customer engagement, and related activities  
Category
Information Technology
Position Type
Full-Time
Security Clearance
TS/SCI Poly
Recruiting Location : Location
US-MD-Columbia
Telework
No - Teleworking not available for this position
ID 47628
Work Location US-FL-Jacksonville
Serco is looking for a Marine Tradesman-Advanced Level team member to join a high-profile and challenging project supporting the US Navy.  The Marine Tradesman-Advanced Level will be on a dynamic team, supporting our C5ISR system installations.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors. You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.   In this role, you will:- Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices. - Supervise a small team of 3-5 lower-level employees while reporting to a manager. - Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies. - Perform work with standard concepts, practices, and procedures within field under general supervision. - Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.- Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.
Category
Production/Skilled Trade/Warehouse
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-FL-Mayport
Telework
No - Teleworking not available for this position
ID 47617
Work Location US-CO-N/A
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans, while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.  In this role, you will:- Guide the transitioning Military Servicemembers in identifying goals, while also assisting them with recognizing any employment or education gaps.- Conduct large group instruction and provide individual counseling on the job search process.- Mentor and assist in the training of Employment Facilitators new to the program.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47120
Work Location US-WA-Renton
Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Renton, WA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team. Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.  Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include: - Answering radio calls from arriving and departing aircraft.- Issuing landing/takeoff instructions.- Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.- Issuing air traffic clearances.- Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.- Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.- Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.- Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.- Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.- Coordinating with and issuing instructions to airport vehicles and personnel.- Maintaining and disseminating records of daily operations.- Other duties as assigned. If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career! The rate of pay for this position is $34.85 per hour. 
Category
Aviation
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-WA-Renton
Telework
No - Teleworking not available for this position
ID 47571
Work Location US-VA-Herndon
Serco is seeking top talent to join their Financial team in Herndon, VA  as a Senior Government Compliance Manager.Our Senior Government Compliance Manager is responsible for ensuring compliance of Serco’s, Business Systems with FAR, DFARS cost principles and applicable cost accounting standards (CAS). You will be the primary point of contact with DCAA, supporting audits and responding to requests for information.  In this role you will:- Use your strong problem-solving skills and ensure that the company adheres to established policies and procedures by performing various scheduled assurance reviews that are reported up to the parent company.- Supervise the staff on day-to-day activities which includes providing documentation support for various DCAA/DCMA audits and reviews.- Support and manage the completion of Serco’s annual incurred cost submission.- Establish an effective business relationship with DCAA, DCMA and Serco’s internal departments.- Ensure FAR and CAS compliance with the Company’s policies, procedures, and business systems.- Manage and assist with various Assurance reviews.- Assist with the preparation of various reporting requirements from Serco Group.- Maintain the CASB Disclosure for any updates/changes and prepare cost impacts.- Mentor staff and provide leadership.
Category
Accounting/Finance/Contracts
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47627
Work Location CA-ON-Huntsville
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Huntsville
Telework
No - Teleworking not available for this position
ID 47643
Work Location US-DC-Washington
If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you! Serco is seeking a Military Analyst to assist on projects that are related to Naval operations and planning and help in developing problem resolution options based on knowledge of the situation to develop viable options.  You will be a part of a nice size team that works closely with our Customer and other Serco teams to deliver quality systems. Bernerd Zwahlen has led this team for more than 5 years; he possesses 20 years of experience supporting shipyard modernization; and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program. The Military Analyst  Utilizes effective concepts and principles in the performance of conducting Duration Analysis by analyzing maintenance and modernization impacts to shipboard availabilities, Strategic Integrated Scheduling Review (SISR), and Availability Duration Scorecard (ADS) Metrics.  Is well versed in day-to-day Navy business and risk management operations, this can specifically look like shipboard maintenance and modernization, full life cycle knowledge, or contract and procurement experience.  Anticipates future requirements from customers and develops new breakouts of how to look at, improve upon, and enhance feedback for customers.  Assesses and recommends the feasibility of proposed approaches to solve problems.   In this role, you :- Provide guidance recommendations to government senior level staff.- Apply operational background and experience gained from military service and/or leadership roles during joint and combined operations at tactical, operational and strategic levels to solve current and/or future mission needs or to correct problem areas.- Initiate and develop operational ideas in Duration Analysis, Strategic Integrated Scheduling Review, and Availability Duration Scorecard Metrics. - Lead and/or participate on the required approach to proactively identify, assess, monitor, and manage risks within the surface fleet enterprise and develop strategies for effective mitigation, avoidance, transfer, or acceptance as appropriate. Obtain status updates on risks, issues, and action items to ensure risks/issues are being mitigated and action items are being addressed.- Lead and/or participate in working groups, program development forums, analytical activities, readiness exercises, training, education and other forums as required to accomplish contract requirements.- Monitor standards for the quality of programs and documents. Assist in the resolution of project and program priorities.  Assure quality control throughout all contract activities.- Demonstrate excellent presentation skills and develop briefings, documents, papers, conceptual, and analytical reports for clients.- May provide direction, training, and assistance to other project staff. - Perform additional duties and responsibilities as assigned.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46961
Work Location CA-ON-Sarnia
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.  Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Sarnia
Telework
No - Teleworking not available for this position
ID 46858
Work Location CA-ON-Kitchener
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.   Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Kitchener
Telework
No - Teleworking not available for this position
ID 47530
Work Location US-VA-Herndon
Looking for a challenging and exciting career opportunity? Check out this opportunity and apply today!Serco, Inc. has an immediate need for a manual Test Engineer - Mid Level supporting our Centers for Medicare & Medicaid Services (CMS) program in Herndon, VA. Serco supports CMS, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges.In this role you will:- Design and implement test and evaluation strategies in Waterfall & Agile workflow.- Develop and execute test cases, test scripts, test plans, and test scenarios for all applicable requirements. - Interface with software developers and other technical team members to review system requirements and construct executive test strategies. - Create test reports that detail all of the activities conducted during the testing period and a detailed summary of all test results. - Collaborate with automated test engineers to identify manual regression tests that are candidates for automation. - Contribute to the entire software development life cycle from initial business requirements to deployment and production support. - Assist technical STA during project testing efforts including systems, functional, regression, integration and performance testing. - Run test validations at various levels including DB validation, logging validation, and UI validation. - Perform both new functional and regression tests; identify, analyze and report issues for follow-up. - Document and prioritize defects and work with the team to resolve. - Analyze the business requirements and identify gaps. - Execute smoke tests before each code drop to confirm that the environment setup/configuration is correct and appropriate to start testing. 
Category
Information Technology
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 40096
Work Location CA-ON-Guelph
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension. Purpose of the Job:• Provides information and assistance related to driver examination services. • Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.• Assists in the smooth and efficient administration of examinations, including preparation of test takers entry, invigilating, the distribution of exam materials, and the collection of examinations.• Ensures the fair and proper conduct of examinations.• Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.• Provides Security Guard Testing (SGT) examination services support.  Primary Duties and Responsibilities:• Responds to inquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and regulations relating to all classes of licences.• Distributes and verifies application forms for accuracy and completeness.• Investigates problems or errors in licence records and initiates corrections.• Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.• Collects applicable fees accurately.• Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.• Identifies licence exchange privileges and/or test requirements for driver’s licence applicants from other countries, provinces, and jurisdictions; assesses foreign licence eligibility, translations, and letters of authentication from other countries.• Contacts members of the public to communicate information and correct errors.• Administers commercial licence renewals, including accepting medical examination reports and criminal record checks.• Escalates customer concerns and redirects customers to other government agencies, when required.
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Guelph
Telework
No - Teleworking not available for this position
ID 46983
Work Location US-VA-Harrisonburg
Serco IP Services, part of Serco North America, is seeking a Business Analyst for Intellectual Property Services (IPS) and Records Services (RS) who supports multiple patent processing lines of business. The Technical Writer will gather information from users, developers, and other stakeholders to document software feature requests and proposed software functionality, ensuring effective communication across stakeholder groups so that the end product meets user needs. The ideal candidate would operate effectively independently within a cooperative team environment. This is an ideal job for a candidate who would like to make significant contributions to the patent industry while working in a hybrid/remote work environment based in the beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia. In this Technical Writer role, you will:- Work both independently and collaboratively with Trainers and other stakeholders to develop user documentation and training that ensures users understand changes to patent processing software they rely on for their daily work. - Maintain manuals, policy documents, training materials and similar content so that it consistently reflects current features, policies, and best practices.- Write standardized material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures.- Acquire an understanding of the work performed by various end users to understand how software functions to support specific work activities and overall business needs- Engage multiple stakeholders, recognize different perspectives- Prepare written descriptions and visualizations of requested software features- Represent users in discussing desired software functionality with developers, correct assumptions of developers and users- Test software prototypes for expected functionality; provide clear written and verbal descriptions of observed issues to developers- Create user guides and related documentation to support new software releases- Prepare and maintain policy and process documents to support other areas of the organization- Conduct training and work with Training staff to ensure effective curricula
Category
Other
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Harrisonburg
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47620
Work Location US-LA-N/A
Serco has a great opportunity for a Scheduling Analyst who has experience providing support services to the U.S. Navy. The Scheduling Analyst will deliver critical Fleet support to ensure surface ships meet all current and future mission requirements. Serco supports the US Navy as a prime for their Ship Maintenance and Modernization contract which integrates maintenance strategies, modernization plans, training needs, and technical, logistics, and programmatic efforts to best manage the lifecycle of U.S. and partner Navy surface ships and systems from fleet introduction through transfer to disposal. You will work as a Subject Matter Expert to implement opportunities identified in the SEA21/CNRMC 90-Day Assessment in the areas of Integrated Production Schedules (IPS), Port Workload & Capacity, Assessment of Industrial Health, and Cost Estimating.   The work schedule for this position is part-time. Working remotely is authorized and there is no travel for this position. In this role, you will:- Develop of Integrated Production Schedule (IPS) assessment templates.- Maintain Access Databases of historical IMS submissions.- Assess weekly and monthly availability schedule, manpower plans, and productivity data.- Assist in the development and integration of 009-60 schedule submissions with CNRMC Port Workload charts.- Assist in tracking the progress of RMC maintenance availabilities.- Assist in the characterization and assessment of private shipyard workforce capacity.- Assist in the development of scheduling Community of Practice, standardizing and documenting scheduling best practices, and policies, and procedures.- Perform workload, capacity, and schedule assessments in support of acquisition strategy development.
Category
Navy
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
US-LA-New Orleans
Telework
Yes - May Consider Full Time Teleworking for this position
ID 47566
Work Location US-VA-Herndon
*WBB is now part of Serco “This position is contingent upon contract award” If you enjoy working on high profile and challenging manpower model projects supporting the US Army - Serco has a great opportunity for you!  This Manpower Analyst position will be part of a dynamic team at our Herndon, VA location.  Bring your expertise and collaborative skills to make an impact providing critical manpower decisions across the Army. The Manpower Analyst will support data collection, data analysis and model development for the development of manpower models which will enable commands to develop predictive manpower requirements for Army acquisition functions. Data collection and analysis will be performed to determine the minimum requirements that are necessary to accomplish their assigned mission and to support the validation of their missions, functions, tasks, workload, and staffing needs. Each function has multiple organizations that perform the work. Functional models will be developed separately but in parallel. The acquisition functions that will be modeled are:- Program Management- Logistics- Contracting- Test and Evaluation- Research and Development
Category
Business Systems/Analysis
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-VA-Herndon
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47528
Work Location CA-ON-Walkerton
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc.You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation.  Driver Examiners are based out of one of our 56 DriveTest Centre locations.   Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you!   Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process.  Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner. *This is a “term” position.  Your employment will commence upon completion of background checks and the agreed upon start date.  The position is anticipated to last for a term of six (6) months with the possibility of an extension.   You will be part of a team that works closely with the customer and other Serco teams that that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and safe driving practices.  You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.  This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.  In this role, you will:- Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level.- Evaluate the driving ability of applicants at the M2, M and controlled class (ABZ) level, if qualified and required.- Conduct road tests for those requiring special needs or for those with disabilities.- Provide grade of road test, licence information and resolve licensing issues.- Provide information and assistance related to Driver Examination services.- Responds to enquiries related to driver licensing, determines applicant status, and provides information regarding test/re-test procedures and classes of licences.- Completes three-point verification by verbally confirming the candidates full Name, full Date of Birth and full Address.- Ensure the fair and proper conduct of examinations in an environment that enables candidates to perform at their best.- Review information and determine test requirements.- Ensure the fair and proper conduct of examinations.- Examine applicants through a road test and determine the fitness, competency, and knowledge of driver’s licence applicants.- Provide examination results and complete evaluation forms for assessments.- Create a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.- Attends travel points to provide testing and licensing services, where applicable.- Must be able to perform physical duties of the position, this may include sitting or standing for extended periods of time and entering and exiting vehicles up to 30 times per shift.  
Category
Customer Service
Position Type
Temporary/Term Part-Time
Security Clearance
Criminal Record Check (CPIC); Fingerprint Criminal Record Check
Recruiting Location : Location
CA-ON-Walkerton
Telework
No - Teleworking not available for this position
ID 47600
Work Location US-AL-Huntsville
*WBB is now part of Serco Cybersecurity Risk Assessment (CRA) Engineers support the Missile Defense Agency (MDA) Security Control Assessors (SCA) within the Independent Verification and Validation (IV&V) team by performing comprehensive and thorough risk assessments for the MDA. The Risk Assessment process evaluates data from many sources to provide a holistic assessment that enables the Authorizing Official (AO) to make an authorization decision. This process takes vulnerabilities associated with non-compliant RMF controls and evaluates their risk to the mission and the agency to arrive at a residual risk. JOB DESCRIPTION AND RESPONSIBILITIES: - Perform risk assessments on packages submitted from the Information System Security Manager (ISSM) in Enterprise Mission Assurance Support Service (eMASS)- Perform risk assessment activities for evaluating System Security Plans (SSP), Interim Authorization To Test (IATTs), Authorization to Operate (ATO), and Authorization to Connect (ATC)- Execute and document risk assessments, including interacting directly with the SCAs and the ISSMs and their Cybersecurity support staff and supporting ATO signing sessions
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position
ID 47429
Work Location US-AL-Huntsville
*WBB is now part of Serco Cybersecurity Risk Assessment (CRA) Engineers support the Missile Defense Agency (MDA) Security Control Assessors (SCA) within the Independent Verification and Validation (IV&V) team by performing comprehensive and thorough risk assessments for the MDA. The Risk Assessment process evaluates data from many sources to provide a holistic assessment that enables the Authorizing Official (AO) to make an authorization decision. This process takes vulnerabilities associated with non-compliant RMF controls and evaluates their risk to the mission and the agency to arrive at a residual risk. JOB RESPONSIBILITIES: - Perform risk assessments on packages submitted from the Information System Security Manager (ISSM) in Enterprise Mission Assurance Support Service (eMASS)- Perform risk assessment activities for evaluating System Security Plans (SSP), Interim Authorization To Test (IATTs), Authorization to Operate (ATO), and Authorization to Connect (ATC)- Execute and document risk assessments, including interacting directly with the SCAs and the ISSMs and their Cybersecurity support staff and supporting ATO signing sessions
Category
Information Security/Cyber
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Huntsville
Telework
No - Teleworking not available for this position
ID 47596
Work Location US-DC-Washington
If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!  This program management position will be on a dynamic team, supporting Team Submarine.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.You must have an Active or Current Secret clearance. Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers.  Serco-NA has an opening for a Program Manager with submarine expertise to support an active contract with the U.S. Navy in the Washington, DC area.  General Duties- The Program Manager will be the primary customer contact for all activities, regularly meeting with and updating the customer on project status. - The Program will establish and maintain effective relationships with the program manager and the deputy program manager. - The Program Manager will lead program review sessions with customer to discuss cost, schedule, and technical performance. - The Program Manager shall provide acquisition management planning and execution support- The Program Manager will be the single point of contact on all contract management support related issues, including required reports and presentations to the program manager and deputy program manager, responsible for quality control and timeliness.- The Program Manager shall provide financial and management support to TI Manager to assist in budget development for the contract- Additional responsibilities for the Program Manager include but are not limited to:- Delivering the technical performance within cost and schedule parameter through completion of the contract. - Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program. - Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding. - Leading technical discussions for project reviews, including preparing and delivering formal briefings. - Performs additional duties and responsibilities as assigned.
Category
Customer Service
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 38575
Work Location US-DC-Washington
Are you looking for an opportunity to contribute to the Navy’s surface ship readiness and modernization? At Serco, we are looking for the brightest, most innovative, and driven with an appetite for wrestling complex problems. In this role, you will manage Navy Machine Alteration Program (MACHALT) by providing Engineering/Analytical services, to promote resolutions of Fleet concerns while supporting the NAVSEA Readiness and Sustainment Office. The program consists of dozens of separately tasked modernization projects that are in various stages of development and execution. This position has a direct impact on the effectiveness of Ships and Sailors.  Apply your subject-matter expertise of naval ship operations and maintenance in support of a dynamic organization in an evolving environment. In this role, you will extract operational, and maintenance data from ship systems to assist in the prediction and resolution of operational and maintenance Fleet Readiness issues. You will provide program management support for a $45M Surface Ship Modernization Program. You will perform analysis of projects and programs related to military readiness and sustainment.You will be a good fit for this position if you have performed staff work and/or have Machalt, RMC, or 3MC experience, and are familiar with the Navy’s maintenance hierarchy. The Machine Alteration Program Analyst will: Provide daily support to the customer for he Surface Ship Modernization Program with these representative responsibilities:      - Consolidate weekly/monthly/quarterly program data for analysis and reporting. - Analyze modernization program data for actionable content and to develop courses of action to maintain program objectives. - Monitor a variety of program stakeholders for program status information and specific project coordination as necessary.  - Developing/refining PowerPoint sides and Excel spreadsheets based on available program data. - Host and participate in program and project meetings and discussions and will be responsible for collaborating minutes notes for action item follow up.- Use knowledge and experience gained from military / civilian / contractor work to solve current and mitigate future problem areas.- Build rapport and coordinately close with diverse operational, engineering, and logistics activities- Provide guidance and recommendations to the customer.- Coordinate and participate in working groups, program development forums, analytical activities, readiness IPT, and other forums as required to accomplish contract requirements.- Monitor standards for the quality of programs and documents. Assist in the resolution of project and program priorities.- Demonstrate excellent writing and presentation skills to develop briefings and other documents.- Maintain close coordination with client personnel and perform work at client site in classified environment, as required.- Comply with security procedures and requirements.
Category
Navy
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-DC-
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 47614
Work Location US-VA-Fairfax
If you love a high energy and fast pace environment - Serco has a great opportunity for you!  The General Clerk III will be on a dynamic team, supporting customers with processing their retirement pensions at our Fairfax, VA location.  Bring your expertise and collaborative skills to make an impact towards servicing our retirees.   The FRTIB administers the Thrift Savings Plan, the world’s largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. It was established by Congress in the Federal Employees' Retirement System Act of 1986 and offers the same types of savings and tax benefits that many private corporations offer their employees under 401(k) plans. The FRTIB’s mission is to administer the TSP solely in the interest of its participants and beneficiaries. In the General Clerk III role you will: The General Clerk III provides document management activities (Scanning, indexing and document preparation) and overall clerical support functions for the processing activities of the Operations Center. Enters data into FRTIB’s systems of record associated with the participant or TSP account holder. Relies on instructions and pre-established guidelines and job aids to perform the functions of the job. Evaluates and reviews the validity of beneficiary of designation forms against established guidelines and recommends beneficiary determinations. Learns and provides a variety of office support activities for the Operations Center contract of the Federal Retirement Thrift Investment Board’s (FRTIB) Thrift Savings Plan (TSP) which may include processing mail, filing, processing fax and system queues, scanning, indexing documentation to accounts, general supply stocking; and performs related work as required. The General Clerk will perform mail processing duties including; but not limited to, pick up, opening, date-stamping, sorting, filing, returned-mail handling and distribution, and outgoing mail preparation.  Performs fax queue processing duties including; but not limited to forwarding, printing, or saving for entry into various systems.  Performs system queue processing duties including; but not limited to forwarding, printing or saving for entry into various systems.  Performs scanning and indexing functions for incoming documentation.  Establishes and maintains office files, following an established filing system.  Performs supply duties for the stocking and maintenance of office and kitchen supplies.  Performs other duties of a similar nature or level.   
Category
Administrative/Clerical
Position Type
Full-Time
Security Clearance
None
Recruiting Location : Location
US-VA-Fairfax
Telework
No - Teleworking not available for this position
ID 47609
Work Location US-AL-Montgomery
Help Desk ManagerDoD Secret clearance is required Serco-NA is actively seeking a motivated individual to provide Help Desk Management support to end users on a variety of issues, be familiar with help desk concepts, practices, and procedures. In this role, you will be responsible for leading our help desk team to provide excellent customer service and resolve all technical issues from our end users. As a Help Desk Manager, you will work with management team to create strong metrics on performance and day to day operational metrics. You will play a critical role in ensuring the Civil Engineering community has excellent customer support for the TRIRIGA application across more than 180 bases worldwide. In this role, you will:- Define team goals and lead staff to achieving desired results, and while being accountable for team performance- Successful delivery of services and projects supporting the business both on time and within budget through proactive team management and leadership- Diligence in resource scheduling to ensure 24x7x365 coverage of Help Desk operations- Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent- Interpersonal skills that function to create connections and positive experiences for customers- Technological skills specific monthly metrics and automation of solutions- Patience with customers and ability to remain calm- Project management skills and familiarity with project management software- Organizational abilities- Excellent analytical and troubleshooting skills- Ability to work effectively as part of a large team and independently- Managing and supporting a team of help desk technicians- Proficient in preparing, selecting, organizing, and presenting information concisely- Strong communication skills (verbal and written) to deal effectively, comfortably, and confidently with people at all levels of responsibilities, authority, and rank- Ability to facilitate and coordinate efforts with key government and non-government stakeholders- Recruiting, training, and supporting help desk representatives and technicians- Develop daily, weekly, and monthly reports on help desk team’s productivity- Provide customer feedback to the appropriate internal teams, like product developers- Establish best practices through the entire technical support process
Category
Information Technology
Position Type
Full-Time
Security Clearance
Secret
Recruiting Location : Location
US-AL-Maxwell AFB-Gunter Annex
Telework
Yes - May Consider Occasional/Part Time Teleworking for this position
ID 46874
Work Location US-AE-Wiesbaden
JOIN OUR TEAMto assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach. In this role, you will:- Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.- Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.- Organize and able to manage an office.- Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.
Category
Counseling/Support/Outreach
Position Type
Part-Time
Security Clearance
None
Recruiting Location : Location
DE-Hessen-Wiesbaden
Telework
No - Teleworking not available for this position

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